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Daniel Cartwright

643 Hazel Nut Ct Bartlett, IL 60103 SUMMARY Accomplished Project / Program Manager with 20+ years experience in Information Systems. Proven abilities in relationship mgmt, problem solving, systems & process analysis, software development, QA and application support. Detail-oriented professional positioned to manage your project portfolio and business partner relationships from conception through benefit realization. PROFESSIONAL EXPERIENCE Sears Holdings, Hoffman Estates, IL Program Manager, Mobile Commerce 2012 - 2013 Program Manager for a mobile commerce software development group (budget $9.5M). Co-developed 2013 Roadmap to re-platform new consultative selling and Point-of-Sale solution for major retailers. Recent opportunity to build software a better way (Agile software development, Scrum, Lean). Program Manager, Loyalty Marketing 2011 - 2012 Developed and deployed homegrown multi-channel loyalty platform featuring a game changing go-to-market strategy (110M membership base budget $12M). Facilitated SYWR 2011 & 2012 Roadmap planning & execution budget $18M. Project Manager, Multi-Channel Business Development 2008 - 2010 Managed cross-functional retail teams that defined, developed, piloted and deployed a variety of multichannel new business ventures. Developing Brand, Pop-up and Store-within-a-Store outlets Digital training and consultative sales tools Streamlining seasonal merchandising Strategic development and integration of cross category digital tools Project Manager, Supply Chain Systems 2005 - 2007 The merger of Sears & Kmart enabled the two companies to benefit from their combined buying power and supply chain networks. Focus was squarely on integrating supply chain networks and supporting systems. Program Manager, IT Operations 2004 -2005 Oversight for planning, development/configuration and deployment of tools, processes and services required to outsource systems operations and support staff including: help desk, change management and asset management operations. Scope of projects assigned: Adopted a standardized desktop operating system & image Migrated IT help desks (i.e. retail, logistics, desktop, home services and level 1 application support) Deployed web based asset management tools and processes Transformed IT change management tools & processes Home: (630) 862-5112 dcartwrhome@aol.com

Daniel Cartwright

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Configured new IT Service Request tool and processes supporting the procurement of hardware, software and services

Project Manager, Merchandise & Supply Chain Systems 2001 2003 Managed enterprise merchandising systems projects (matrix organization). Accountabilities included the development & management of project scope, resource plans, workflow, risk, quality, change and budget. Scope of projects assigned: Candidate selection, evaluation and procurement of a $35M best in class demand and merchandise planning application suite. Development of competitive edge replenishment planning tool, driving $6.9 million in annual benefits. Enhanced existing space management toolset responsible for $600K in inventory performance improvements.

Business Solutions Analyst, Assortment Planning Systems 1998 - 2000 Collaborated with business partners to analyze business processes and design, develop, test and deploy merchandising solutions. Scope of assignment: Enhanced Assortment Planning tools and processes to leverage predictive assortment modeling tool co-developed with a University of Illinois research team. Coordinated phase II & III development of retail assortment planning application; enabling roll-out of apparel businesses Analyst on a variety assortment planning based inventory performance improvements

The Signature Group, Schaumburg, IL Model Office Manager 1995 1997 Oversee IT liaison group administering: project prioritization, product development & support, acquisitions, business analysis, QA, documentation and training for life insurance division. Project Leader 1993 1995 Analyze, design, program, test, implement, and support Commercial Claims and Telemarketing New Business on-line and batch systems. Oversight for consultants assigned to corporate risk management application development On demand analysis/development of various corporate legacy systems Programmer Analyst 1987 1992 Analyze, design, program, test, implement, and support new business, operations and claims on-line and batch systems for life insurance division Developed conversion module for insurance acquisition resulting in a 30% increase in policies in force Developed new business user interface Model Office Analyst 1985 1986 IT/business liaison responsible for analysis, design, testing and support of on-line and batch test environment used to enhance core suite of insurance applications. EDUCATION B.S. Business Information Systems Elmhurst College, Elmhurst, IL 1994 Certificate of Project Management, George Washington University