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ONLINE DOCUMENT

System Conversation Guide

To find a prompt

1 On the Tools menu, click "Find." 2 In the "Find what" box, type the first few letters of the prompt text, prompt number, or phrase that contains the prompt. Press ENTER. 3 To find the next occurrence, press CTRL+G.

2000 Active Voice Corporation. All rights reserved. First edition 2000. Active Voice, EasyMade, and Repartee are trademarks of Active Voice Corporation. Protected by one or more of the following United States patents: 5,070,526; 5,434,906; 5,488,650; 5,533,102; 5,568,540; 5,581,604; 5,625,676; 5,651,054; 5,940,488; 6,041,114. Active Voice Corporation Seattle, Washington U.S.A. www.activevoice.com

Contents

Table 1: Table 2: Table 3: Table 4: Table 5: Table 6:

Prompts by text .................................................................5 Prompts and phrase names by prompt number ...............93 Prompts by phrase name................................................181 Hotel staff prompts ........................................................265 Guest conversation prompts ..........................................269 Unnumbered prompts ....................................................277

CONTENTS

SYSTEM CONVERSATION GUIDE

Prompts by text

TABLE 1: PROMPTS BY TEXT

Table 1: Prompts by text

This table provides a list of system prompts. For Hotel Guest Directory and Hotel Guest prompts, see Tables 4 and 5.

This table is sorted alphabetically by prompt text and includes: The prompt text The complete prompt number The phrase or phrases that use the prompt

Prompts by text ...a large sound file that must be converted. ...a sound file that is too large to convert. ...a very large sound file that must be converted. ...about... ...an unknown source. ...and due... ...and firmware version... ...and is... ...and left a message. ...and no e-mail items to fax.

Prompt Phrases containing prompt EM056 EM058 EM057 EM065 EM044 EM199 SY083 EM030 SL004 EM236 PH_Eml_EmailAudioBody PH_Eml_EmailAudioBody PH_Eml_EmailAudioBody PH_Eml_About PH_Eml_UnknownSource SUBPH_DueSpan PH_SysMgr_FirmwareVersion PH_Eml_EmailBodySize (Not used in current version.) (Not used in current version.) PH_AEml_ApptCount PH_AEml_IncompleteTaskCount PH_FaxCk_YouHaveFaxes PH_AEml_ApptCount PH_AEml_IncompleteTaskCount PH_SysMgr_DoesNotHaveMailbox

...and no new appointments to accept. EM139 ...and no new tasks to accept. ...and one e-mail item to fax. EM242 EM237

...and one new appointment to accept. EM138 ...and one new task to accept. ...and the maximum number of mailboxes you may add has been reached. ...appointments for today. EM177 SY039

EM134

PH_AEml_ApptCount

SYSTEM CONVERSATION GUIDE

Prompts by text ...appointments for... ...arrived... ...assigned a task due... ...assigned an urgent task due... ...attachments. ...blind copied you a fax. ...blind copied you a voice message. ...blind copied you an urgent fax. ...blind copied you an urgent voice message. ...but left no reply. ...but, all fax ports were busy. ...by... ...completed tasks for today. ...completed tasks for... ...copied you a fax. ...copied you a medium-length message. ...copied you a short message. ...copied you a voice message. ...copied you an urgent fax.

Prompt Phrases containing prompt EM137 FM068 EM184 EM185 EM025 EM095 EM082 EM096 EM083 SL005 FM056 SL113 EM170 EM176 EM093 EM114 EM112 EM080 EM094 PH_AEml_ApptCount PH_FaxCk_ArrivedAt PH_AEml_TaskHeader PH_AEml_TaskHeader PH_AEml_EmailHeader PH_AEml_FaxHeader PH_AEml_VoiceHeader PH_AEml_FaxHeader PH_AEml_VoiceHeader PH_Chk_ButLeftNoReply PH_FaxCk_CallerCouldntHold PH_Chk_By PH_AEml_AllTaskCount PH_AEml_AllTaskCount PH_AEml_FaxHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_VoiceHeader PH_AEml_FaxHeader PH_AEml_VoiceHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_Box_DidNotAnswerPage PH_SysMgr_DoesNotHaveMailbox

...copied you an urgent voice message. EM081 ...copied you an urgent, mediumlength message. EM115

...copied you an urgent, short message. EM113 ...did not answer the page ...does not have a mailbox. MB027 SY038

TABLE 1: PROMPTS BY TEXT

Prompts by text ...e-mail items to fax. ...e-mail subsystem... ...enter... ...faxes... ...finishing editing, star. ...for groups and remote sites. ...for remote sites.

Prompt Phrases containing prompt EM238 EM002 FX018 FM072 SL135 NT026 NT033 PH_FaxCk_YouHaveFaxes (Not used in current version.) PH_Fax_ForNameEnterNumber PH_FaxCk_ConfirmDelivery PH_Sub_EditMsgMenuMenu PH_Leave_AskForExtOr PH_Net_Lv_AskForExtOrGrpOrNode PH_Group_AddMemberbyExt PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyExt PH_Fax_ForNameEnterNumber (Not used in current version.) PH_Chk_RecordedAt PH_Chk_From PH_FaxCk_ArrivedAt PH_Chk_MsgGotAll PH_Chk_GotAndLeft PH_Chk_MsgGotAll PH_Chk_GotAndLeft PH_Chk_MsgGotAll PH_Chk_PerMessageReceipt PH_Chk_GotYourMessageTo (Not used in current version.) PH_Chk_Receipt PH_Chk_MsgHas PH_Box_HasBeenPaged (Not used in current version.)

...for... ...from... ...from...

FX017 EM027 SL042

...got all your messages and left a message. ...got all your messages and left an urgent message. ...got all your messages and left... ...got the message you sent... ...got your last message to... ...got your last message. ...got your last message... ...has an urgent message for you. ...has been paged ...has been returned because...

SL058 SL059 SL057 SL060 SL062 SL061 SL003 SL069 MB030 NT008

SYSTEM CONVERSATION GUIDE

Prompts by text ...has not heard this message. ...has requested a task due... ...has requested an appointment... ...has requested an urgent appointment... ...has requested an urgent task due... ...has the following members... ...has transferred your call to... ...has... ...hasn't heard your last message but left a message. ...hasn't heard your last message but left an urgent message. ...hasn't heard your last message but left... ...hasn't heard your last message yet. ...hours. ...in your message box. ...including one fax. ...including... ...incomplete tasks for... ...incomplete tasks. ...incomplete. ...is not available at this time. ...is not available right now. ...is not valid.

Prompt Phrases containing prompt SL063 EM191 EM151 EM152 EM192 GR015 VC011 SL052 SL065 SL066 SL064 SL007 SY015 SL122 FM015 FM014 EM175 EM169 EM234 FX010 MB003 SC003 PH_Leave_PersonHasNotHeardMsg PH_AEml_TaskHeader PH_AEml_ApptHeader PH_AEml_ApptHeader PH_AEml_TaskHeader PH_Group_HasTheFollowingMembers PH_Box_RoutedByClient PH_Chk_MsgHas PH_Chk_MsgHasntGot PH_Chk_HasntGotButLeft PH_Chk_MsgHasntGot PH_Chk_HasntGotButLeft PH_Chk_MsgHasntGot PH_Leave_HasntHeardLast PH_SysMgr_FreeTime PH_Chk_InYourMessageBox PH_FaxCk_IncludingFaxes PH_FaxCk_IncludingFaxes PH_AEml_IncompleteTaskCount PH_AEml_IncompleteTaskCount (Not used in current version.) PH_Fax_NumberIsNotAvailable PH_Box_IsGone PH_Box_NameIsGone PH_Spr_InvalidExtension

TABLE 1: PROMPTS BY TEXT

Prompts by text

Prompt Phrases containing prompt PH_Eml_LetterError PH_Box_ClientNowAvail PH_Box_IsGone PH_Box_NameIsGone PH_Hold_NameStillBusy PH_Box_IsGone PH_Hold_NameStillBusy PH_Eml_EmailBodySize PH_Eml_EmailBodySize PH_AEml_FaxHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_Chk_MsgLeft PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_VoiceHeader PH_AEml_FaxHeader PH_Chk_MsgLeft PH_AEml_VoiceHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_Chk_LeftX PH_Chk_MsgLeft

...is not valid. Please re-enter the letter EM011 now ...is now available to take your call. ...is on the phone now. VC016 MB005

...is out today. ...is still on the phone... ...kilobyte. ...kilobytes. ...left a fax. ...left a long message. ...left a medium-length message. ...left a message. ...left a short message. ...left a very long message. ...left a voice message. ...left an urgent fax. ...left an urgent message for you. ...left an urgent voice message. ...left an urgent, long message. ...left an urgent, medium-length message. ...left an urgent, short message. ...left an urgent, very long message. ...left...

MB004 HD003 EM031 EM032 EM091 EM108 EM106 SL006 EM104 EM110 EM078 EM092 SL070 EM079 EM109 EM107 EM105 EM111 SL047

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SYSTEM CONVERSATION GUIDE

Prompts by text ...megabyte. ...megabytes. ...message to you now. ...messages to review. ...messages to you now. ...minute. ...minutes. ...must be specified by extension. ...new appointments to accept. ...new e-mail messages. ...new fax messages. ...new faxes... ...new messages. ...new tasks to accept. ...new voice messages. ...not recorded. ...not specified. ...old e-mail messages to review. ...old fax massages to review. ...old voice messages to review. ...on... ...one new e-mail message. ...one new fax message. ...one new voice message. ...one old e-mail message to review. ...one old fax message to review.

Prompt Phrases containing prompt EM033 EM034 EM050 EM069 EM051 SY067 SY016 NT025 EM140 EM100 EM087 FM071 EM068 EM178 EM074 SY044 SY009 EM102 EM089 EM076 SY051 EM101 EM088 EM075 EM103 EM090 PH_Eml_EmailBodySize PH_Eml_EmailBodySize PH_Eml_FaxingMsgsToYou PH_AEml_OldInboxCount PH_Eml_FaxingMsgsToYou PH_SysMgr_FreeTime PH_SysMgr_FreeTime PH_Net_Lv_AMIS_ExtNeededAtNode PH_AEml_ApptCount PH_AEml_NewInboxCount PH_AEml_NewInboxCount PH_FaxCk_YouHaveVoicelessFaxes PH_AEml_NewInboxCount PH_AEml_IncompleteTaskCount PH_AEml_NewInboxCount PH_SysMgr_TheCurrentGreetingIs PH_SysMgr_OperatorBoxIs PH_AEml_OldInboxCount PH_AEml_OldInboxCount PH_AEml_OldInboxCount PH_SysMgr_OnDays PH_AEml_NewInboxCount PH_AEml_NewInboxCount PH_AEml_NewInboxCount PH_AEml_OldInboxCount PH_AEml_OldInboxCount

TABLE 1: PROMPTS BY TEXT

11

Prompts by text ...one old voice message to review. ...or to try another extension, enter pound.

Prompt Phrases containing prompt EM077 FB018 PH_AEml_OldInboxCount PH_Fax_YouAreInLine PH_Leave_NumberHaveNotHeard PH_SysMgr_QNumber PH_Chk_ReceivedAt (Not used in current version.) PH_AEml_ApptHeader PH_AEml_ApptHeader PH_Sub_MsgHandlingMenu PH_Sub_MsgHandlingRedirectMenu PH_AEml_NoteHeader PH_AEml_NoteHeader PH_Chk_SentAt PH_SM_Opt_NewMessages PH_SM_Opt_HearReceipts PH_SM_Opt_NoNewHearReceipts PH_SM_Opt_LeaveMessages PH_SM_Opt_NoNewLeaveMessages PH_SM_Opt_ToCheckNewMessages PH_Eml_EmailBodyIntro (Not used in current version.) (Not used in current version.) PH_Chk_RecordedAt SUBPH_TimeSpan

...people have not heard this message. SR025 ...Q... ...received... ...requested... ...scheduled an appointment... SY080 SL067 FM062 EM146

...scheduled an urgent appointment... EM147 ...send message, star. ...sent a note for... ...sent an urgent note for... ...sent... ...system manager options, 0. SL136 EM156 EM157 SR023 SY072

...titled... ...today. ...today's... ...transmitted... ...until...

EM023 EM245 EM246 NT038 EM213

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SYSTEM CONVERSATION GUIDE

Prompts by text ...urgent messages.

Prompt Phrases containing prompt SL073 PH_Chk_YouHaveUrgent PH_Chk_YouStillHaveUrgent PH_Chk_MsgHasntGot PH_Chk_MsgHas PH_Chk_MsgGotAll PH_Chk_MsgLeft PH_SysMgr_DriverVersion PH_SysMgr_PortsActive PH_Eml_FwdToEmailReceipt PH_Chk_NetReceipt (Not used in current version.) PH_Spdl_SentImmediately PH_Spdl_WillBeSent PH_AEml_EmailHeader PH_AEml_EmailHeader PH_FaxCk_YouHaveVoicelessFaxes PH_Box_RoutedByClient PH_Leave_Beep PH_Fax_AnnotateFollowup PH_SysMgr_WillRecordItNowBeep PH_Dir_GroupName PH_Dir_EndOfGroup PH_Dir_ToStartHearAgain (Not used in current version.) PH_Dir_EndPause PH_Fax_ShortHoldPhrase PH_Eml_PWEntrySilence PH_Fax_RequestDoc

...using driver version... ...voice mail ports are active... ...was fowarded to the e-mail system. ...was transmitted. ...was transmitted... ...will be sent immediately. ...will be sent... ...with one attachment. ...with... ...without voice annotation. ...would like to transfer you to... <1 millisecond of silence>

SY082 SY081 EM063 NT021 SR035 SR036 SR021 EM026 EM024 FM016 VC013 GL021

<1 second of silence>

GL002

<2 seconds of silence> <3 seconds of silence> <5 seconds of silence>

FX015 GL003 EM017

<5 seconds of silence> Okay, I'll fax the FX029 documents you've selected.

TABLE 1: PROMPTS BY TEXT

13

Prompts by text <Half second of silence> <Half-second of silence> <Hold music 0> <Hold music 1> <Hold music 2> <Hold music 3> <Hold music 4> <Hold music 5> <Hold music 6> <Hold music 7> <Hold music 8> <Hold music 9> <interrupt tone> <Pause> <Tone> (for transfer and record announce) has been paged 0 (Leading) 0 (Trailing) 1 (Leading) 1 (Trailing) 1 new message. 1 urgent. 10 (Leading) 10 (Trailing)

Prompt Phrases containing prompt GL023 GL001 HD023 HD024 HD025 HD026 HD027 HD028 HD029 HD030 HD031 HD032 VC010 NM116 GL022 MB030 NM113 NM114 NM101 NM001 SL078 SL088 NM110 NM010 PH_Chk_ReviewDelay PH_FaxCk_NoDeliveryOffer PH_SysMgr_ReadNumber PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Box_ClientNowAvail PH_Box_InterruptTone SUBPH_NumberString PH_Xfer_Announce PH_Box_HasBeenPaged SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_1-10NewMessages PH_Chk_XUrgent SUBPH_NumberLeading SUBPH_NumberTrailing

14

SYSTEM CONVERSATION GUIDE

Prompts by text 10 new messages. 100 (Leading) 11 (Leading) 11 (Trailing) 12 (Leading) 12 (Trailing) 13 (Trailing) 14 (Trailing) 15 (Trailing) 16 (Trailing) 17 (Trailing) 18 (Trailing) 19 (Trailing) 2 (Leading) 2 (Trailing) 2 new messages. 2 urgent. 20 (Trailing) 21 (Trailing) 22 (Trailing) 23 (Trailing) 24 (Trailing) 25 (Trailing) 26 (Trailing) 27 (Trailing) 28 (Trailing)

Prompt Phrases containing prompt SL087 NM100 NM111 NM011 NM112 NM012 NM013 NM014 NM015 NM016 NM017 NM018 NM019 NM102 NM002 SL079 SL089 NM020 NM021 NM022 NM023 NM024 NM025 NM026 NM027 NM028 SUBPH_1-10NewMessages PH_Eml_EmailBodySize SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_1-10NewMessages PH_Chk_XUrgent SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing

TABLE 1: PROMPTS BY TEXT

15

Prompts by text 29 (Trailing) 3 (Leading) 3 (Trailing) 3 new messages. 3 urgent. 30 (Trailing) 31 (Trailing) 32 (Trailing) 33 (Trailing) 34 (Trailing) 35 (Trailing) 36 (Trailing) 37 (Trailing) 38 (Trailing) 39 (Trailing) 4 (Leading) 4 (Trailing) 4 new messages. 4 urgent. 40 (Trailing) 41 (Trailing) 42 (Trailing) 43 (Trailing) 44 (Trailing) 45 (Trailing)

Prompt Phrases containing prompt NM029 NM103 NM003 SL080 SL090 NM030 NM031 NM032 NM033 NM034 NM035 NM036 NM037 NM038 NM039 NM104 NM004 SL081 SL091 NM040 NM041 NM042 NM043 NM044 NM045 SUBPH_NumberTrailing SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_1-10NewMessages PH_Chk_XUrgent SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_1-10NewMessages PH_Chk_XUrgent SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberString2 SUBPH_NumberTrailing SUBPH_NumberTrailing

16

SYSTEM CONVERSATION GUIDE

Prompts by text 46 (Trailing) 47 (Trailing) 48 (Trailing) 49 (Trailing) 5 (Leading) 5 (Trailing) 5 new messages. 5 urgent. 50 (Trailing) 51 (Trailing) 52 (Trailing) 53 (Trailing) 54 (Trailing) 55 (Trailing) 56 (Trailing) 57 (Trailing) 58 (Trailing) 59 (Trailing) 6 (Leading) 6 (Trailing) 6 new messages. 60 (Trailing) 61 (Trailing) 62 (Trailing) 63 (Trailing) 64 (Trailing)

Prompt Phrases containing prompt NM046 NM047 NM048 NM049 NM105 NM005 SL082 SL092 NM050 NM051 NM052 NM053 NM054 NM055 NM056 NM057 NM058 NM059 NM106 NM006 SL083 NM060 NM061 NM062 NM063 NM064 SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_1-10NewMessages PH_Chk_XUrgent SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_1-10NewMessages SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing

TABLE 1: PROMPTS BY TEXT

17

Prompts by text 65 (Trailing) 66 (Trailing) 67 (Trailing) 68 (Trailing) 69 (Trailing) 7 (Leading) 7 (Trailing) 7 new messages. 70 (Trailing) 71 (Trailing) 72 (Trailing) 73 (Trailing) 74 (Trailing) 75 (Trailing) 76 (Trailing) 77 (Trailing) 78 (Trailing) 79 (Trailing) 8 (Leading) 8 (Trailing) 8 new messages. 80 (Trailing) 81 (Trailing) 82 (Trailing) 83 (Trailing) 84 (Trailing)

Prompt Phrases containing prompt NM065 NM066 NM067 NM068 NM069 NM107 NM007 SL084 NM070 NM071 NM072 NM073 NM074 NM075 NM076 NM077 NM078 NM079 NM108 NM008 SL085 NM080 NM081 NM082 NM083 NM084 SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_1-10NewMessages SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_1-10NewMessages SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing

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SYSTEM CONVERSATION GUIDE

Prompts by text 85 (Trailing) 86 (Trailing) 87 (Trailing) 88 (Trailing) 89 (Trailing) 9 (Leading) 9 (Trailing) 9 new messages. 90 (Trailing) 91 (Trailing) 92 (Trailing) 93 (Trailing) 94 (Trailing) 95 (Trailing) 96 (Trailing) 97 (Trailing) 98 (Trailing) 99 (Trailing) A disk drive has failed. A fan has failed in the disk storage system. A fan has failed in the disk storage system. A fax delivery you requested was incomplete. You requested the delivery...

Prompt Phrases containing prompt NM085 NM086 NM087 NM088 NM089 NM109 NM009 SL086 NM090 NM091 NM092 NM093 NM094 NM095 NM096 NM097 NM098 NM099 ER017 ER032 ER037 FM061 SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_1-10NewMessages SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing PH_GAEN_DiskDriveDown PH_GAEN_DiskFanDown PH_GAEN_RAIDFanFail PH_FaxCk_CouldntDeliver

TABLE 1: PROMPTS BY TEXT

19

Prompts by text A fax you sent could not be transmitted. A message to this group is still being copied. Continue editing this group? A power supply has failed in the disk storage system. A problem has been detected.

Prompt Phrases containing prompt FM081 GR064 ER018 ER028 PH_PTF_CannotTransmit PH_Group_ContinueEditGroup PH_GAEN_DiskPowerSupplyDown PH_GAEN_SerialIntegrationDown PH_GAEN_PowerSupplyFanDown PH_GAEN_HeatProblem PH_GAEN_CPUFanDown PH_GAEN_DiskErrNonCritical PH_GAEN_DiskErrCritical PH_GAEN_DiskDriveDown PH_GAEN_DiskPowerSupplyDown PH_GAEN_VoiceBoardDownCantDialout PH_GAEN_UPSEngaged PH_GAEN_FaxDown PH_GAEN_VoiceBoardDown PH_GAEN_AlarmUnitDown PH_GAEN_AlarmUnitBatteryLow PH_GAEN_AlarmUnitModemDown PH_GAEN_PMSLinkDown PH_GAEN_PowerSupplyBadVoltage PH_GAEN_TapeNeedsCleaning PH_GAEN_DiskFanDown PH_GAEN_PowerSupplyDown PH_GAEN_AlarmUnitHeatProblem PH_GAEN_VoiceBoardDownCantAnswer PH_GAEN_VoiceBoardDownCantDoLamps PH_GAEN_RAIDFanFail PH_GAEN_Fax_CantReceiveOrDeliver PH_GAEN_Fax_CantReceive PH_GAEN_Fax_CantDeliver SUBPH_Time PH_SysMgr_AddComplete

a.m. Add complete.

DT033 SY028

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SYSTEM CONVERSATION GUIDE

Prompts by text Add the subscriber and change the group? Added. Adding message to fax. Addressed to... All fax machines are in use. All fax machines are still in use. All page ports are busy now.

Prompt Phrases containing prompt GR067 GR014 EM048 EM202 FB007 FB008 MB026 PH_Group_AddChangeToLocalAccess PH_Group_AddTurnOffDispatch PH_Group_AddedorDeleted PH_Eml_AddingMsgToFax PH_AEnl_AddressedTo PH_Fax_HoldAllStillBusy PH_Fax_HoldAllStillBusy PH_Box_AllPagePortsBusyNow PH_Sub_AllSettingsAreErased

All settings have been erased and your SS011 mailbox remains as new. If you wish to repeat the setup process now, enter your personal ID. All voice boards have failed. An error occurred during disk maintenance. An error occurred during your regularly scheduled backup. It is important to have a current backup. ER042 ER002 ER003

PH_GAEN_VBoardAllFail PH_GAEN_DiskOptimization PH_GAEN_TapeBackup

ER001 An error occurred with disk redundancy. The system is running on a single drive. An interruption has occurred. To continue, enter 1. And I have too many lines holding already. And... GL016 HD021 DT031

PH_GAEN_DiskRedundancy

PH_Rec_DialtoneDetected PH_Hold_TooMany SUBPH_Days PH_Chk_And PH_FaxCk_YouHaveFaxes PH_AEml_ApptCount PH_AEml_IncompleteTaskCount

TABLE 1: PROMPTS BY TEXT

21

Prompts by text Another system manager is already active on the phone or at the console. Please try again later. Appointment accepted. Appointment declined April Archive this fax? Are you sure you want to delete... Ask for voice annotation when callers leave faxes for the public fax box?

Prompt Phrases containing prompt SY071 PH_Sys_AnotherSysMgrActive

EM204 EM207 DT011 FM048 GR020 SY086

PH_AEml_Accepted PH_AEml_Declined SUBPH_Month PH_FaxCk_SaveFaxAsOld PH_Group_SureYouWantToDelete PH_SysMgr_AskForFaxVoiceAnnotation PH_GAEN_DiskErrCritical PH_GAEN_DiskErrNonCritical PH_GAEN_PowerSupplyBadVoltage PH_GAEN_VoiceBoardDown PH_Sub_RecordBusyGreeting

At least one critical disk error has been ER016 detected. At least one non-critical disk error has been detected. At least one of the power supplies is malfunctioning. At least one voice board has failed. At the tone, please record your busy greeting for when you are on the phone. At the tone, please record your personal greeting. At the tone, state the name of the group. At the tone... ER015 ER030 ER023 SS015

SS016 GR019 SC001

PH_Sub_RecordPersonalGreeting PH_Group_RecordGroupName PH_Spr_SayExtension PH_Spr_InvalidExtension PH_Spr_DidNotRecRepeat

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SYSTEM CONVERSATION GUIDE

Prompts by text at...

Prompt Phrases containing prompt NT029 PH_Chk_Receipt PH_Chk_ReceivedAt PH_Chk_RecordedAt PH_Chk_LastMemberAt PH_Net_SubscriberAtNode PH_Net_GroupNumberAtNode SUBPH_ExDateTime PH_Spdl_FutureAt SUBPH_Month PH_SysMgr_FreeTime PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_Chk_BoxNo PH_Fax_Greet PH_SysMgr_ChangeBoxGreetings PH_Xfer_CallForName PH_Xfer_CallForExt PH_Xfer_CallFrom PH_Sub_HoldingToExtensionIs

At... August Available recording time is... blind copied you a long message. blind copied you a medium-length message. blind copied you a short message.

DT020 DT015 SY014 EM124 EM122 EM120

blind copied you a very long message. EM126 blind copied you an urgent, long message. EM125

blind copied you an urgent, medium- EM123 length message. blind copied you an urgent, short message. blind copied you an urgent, very long message. Box number... EM121 EM127 MB015

Call for... Call from... Call holding to your extension is...

MB010 MB012 SP058

TABLE 1: PROMPTS BY TEXT

23

Prompts by text Call screening to your extension is... Call transfer to your extension is currently... Call transferred... Calls are answered in the order received. Calls are currently forwarded to ... Can others send a message to this group? Can subscribers at other sites send messages to this group? Canceled. Canceling group message. Cannot delete this fax right now. Change delivery to your fax machine?

Prompt Phrases containing prompt SP059 SP060 MB018 HD004 SP089 GR007 GR070 SR017 SR041 FM067 FM003 PH_Sub_ScreeningToExtensionIs PH_Sub_ScreeningIsNotSupported PH_Sub_TransferToExtensionIs PH_Chk_TransferredToFax PH_Hold_YouAreInLine PH_Sub_CallsForwardedTo PH_Group_CanOtherSendToThis PH_Group_CanRemoteSendToThis PH_Chk_Canceled PH_Leave_CancelingGroupMsg PH_FaxCk_CannotDeleteFax PH_Dlv_LikeToChangeFaxMachine PH_Dlv_LikeToChangeHomePhone PH_Dlv_LikeToChangePagerPhone PH_Dlv_LikeToChangeSparePhone PH_Sub_ChooseACodeWillNotForget PH_Group_NumberConflicts

Change delivery to your home phone? DS002 Change delivery to your pager? DS003

Change delivery to your spare phone? DS004 Choose a code that you will not forget. SP020 The code should be 3 to 10 digits. Conflicts with an existing group number. Would you like to choose another group number? Continue reviewing this message? Copied to... copied you a long message. copied you a very long message. GR024

SL076 EM203 EM116 EM118

PH_Chk_ContinueReviewingThis PH_AEml_AddressedTo PH_AEml_EmailHeader PH_AEml_EmailHeader

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SYSTEM CONVERSATION GUIDE

Prompts by text copied you an urgent, long message. copied you an urgent, very long message. Days ago at... December Deleted. Deletion complete. Deliver these faxes? Deliver this fax again? Deliver this fax? Deliver this fax?

Prompt Phrases containing prompt EM117 EM119 DT025 DT019 GL018 SY024 FM018 FM020 FM017 FM019 PH_AEml_EmailHeader PH_AEml_EmailHeader SUBPH_DateTime SUBPH_Month PH_Group_AddedorDeleted PH_SysMgr_DeletionComplete PH_FaxCk_LikeToDeliver PH_FaxCk_LikeToRedeliverThis PH_FaxCk_LikeToDeliver PH_FaxCk_LikeToDeliverThis PH_Sub_DeliveryOptionsComplete PH_Dlv_MessageDeliveryIs PH_Sub_DoNotDisturbIs PH_Group_ChangeNameorNumber PH_Group_ChangeRecordedName PH_Group_ChangeNameorNumber PH_Group_ConfirmorDelete PH_Sub_Ask_EditIntro PH_Sub_Ask_EditMsg SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth

Delivery options complete. Would you DS019 like to review them? Delivery to your fax machine is... Do not disturb is currently ... Do you want to change the group number? Do you want to change the group's recorded name? Do you want to change the group's spelled name? Do you want to delete this member? Edit this introduction? Edit this message? eighteenth... eighth... eleventh... FM004 SP088 GR008 GR010 GR009 GR011 SL118 SL104 DT060 DT050 DT053

TABLE 1: PROMPTS BY TEXT

25

Prompts by text

Prompt Phrases containing prompt PH_Eml_SetupOptionsComplete PH_Eml_MsgCountingIsNow PH_Eml_EmailNotAccessible PH_Eml_CantLoginNoEmailAccess PH_AEml_NeedSecurityCode PH_Chk_EndOfUrgent PH_Dir_EndOfGroup PH_Sub_EnrollmentPausedEnter1 SUBPH_EnterNumber PH_Sub_WouldYouLikeToChange PH_Sub_WouldYouLikeToDeleteCode PH_Sub_LikeToSetSecurityCode PH_Sub_CanHaveTwoGreetings PH_SysMgr_FaxNotifyAlwaysOrOnVoice PH_SysMgr_FaxNotifyAlwaysOrNever PH_Leave_Enter1toLeaveMessage PH_Xfer_Confirm SUBPH_EnterNumber PH_FaxCk_MenuOfferNum PH_PTF_ToSendToOfferNum PH_SysMgr_FaxNotifyAlwaysOrNever

E-mail setup options complete. Would EM015 you like to review them? E-mail totaling is now... E-mail will not be accessible during this call. End of urgent messages. End of... Enrollment paused. To continue the enrollment process, enter 1. Enter 0. Enter 1 for Yes or 2 for No. EM003 EM018

SL055 DR009 SS001 DR023 GL006

Enter 1 to always leave a public notification message when a fax arrives. Enter 1 to leave a personal message for... Enter 1 to take the call, or enter 2 and I'll take a message. Enter 1.

SY087

SR011 MB013 DR014

Enter 2 to disable leaving public notification messages when a fax arrives.

SY089

Enter 2 to leave public noticification SY088 only when there is a voice annotation.

PH_SysMgr_FaxNotifyAlwaysOrOnVoice

26

SYSTEM CONVERSATION GUIDE

Prompts by text Enter 2. Enter 3. Enter 4. Enter 5. Enter 6. Enter 7. Enter 8. Enter 9. Enter any digit to continue. Enter the day of the month as a number from 1 to 31. Enter the digits of the fax phone number. Enter the digits of the new phone number. Enter the ending time to the minute. Enter the extension number. Enter the extension number. Enter the extension or... Enter the first three letters of the person's last name. (Last name directory) Enter the first three letters of the person's person name. (First name directory)

Prompt Phrases containing prompt DR015 DR016 DR017 DR018 DR019 DR020 DR021 DR022 GL019 DS014 FM026 SP012 DS013 SL112 SY030 SL111 SL110 SUBPH_EnterNumber PH_Box_RoutedByClientChoices SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber PH_Rec_EnterTTToContinue PH_Pause_EnterTT PH_Spdl_EnterDayOfMonth PH_FaxCk_EnterPhoneNum PH_Sub_EnterNewPhoneNumber PH_Dlv_EnterStopTime PH_Sub_ExitOrAskForExt PH_SysMgr_EnterTheExtension PH_Sub_ExitOrAskForExt PH_Sub_ExitOrAskForName

TABLE 1: PROMPTS BY TEXT

27

Prompts by text Enter the first three letters of your last name. (Last name directory)Enter the first three letters of your first name. (First name directory)

Prompt Phrases containing prompt SP043 PH_Sub_EnterFirst3Letters

Enter the month of the year as a DS015 number from 1 to 12 where January is 1 and so on. Enter the new clock time to the minute. Enter the new days active by pressIndicate the new days active by entering 1 for Sunday, 2 for Monday, and so on. SY054 DS010

PH_Spdl_EnterMonth

PH_SysMgr_EnterNewClockTime PH_Dlv_EnterActiveDays

Enter the number of the fax extension. SY004 Enter the starting time to the minute. Enter the time to the minute. Enter the year as a four-digit number. Enter the year as a four-digit number. Enter your current e-mail password now Error during a fax. Error receiving a fax. Extension... DS012 DS011 DS021 SY048 EM019 FM044 FM043 DR012

PH_SysMgr_EnterFaxExtension PH_Dlv_EnterStartTime PH_Spdl_EnterTime (Not used in current version.) PH_SysMgr_EnterYear PH_Eml_EnterCurrentPassword (Not used in current version.) (Not used in current version.) PH_Dir_NameOrExt PH_Box_HelloIHaveACallFor PH_Net_SubscriberAtNode PH_Spr_InvalidExtension PH_Spr_IsThisCorrect PH_Chk_Extension PH_Xfer_CallForExt PH_SysMgr_ExtensionX PH_FaxCk_FaxSavedAsOld

Extension... Extension... Fax archived.

SP031 SY031 FM049

28

SYSTEM CONVERSATION GUIDE

Prompts by text Fax arrived... Fax attempted... Fax calls are answered in the order received. Fax deleted. Fax for... Fax notification for the operator's mailbox is currently... Fax saved as new. Faxes. (Trailing) Faxing... February fifteenth... fifth... first... For a different fax machine... For a.m., enter 1. For p.m., enter 2.

Prompt Phrases containing prompt FM038 FM039 FB017 FM078 FB001 SY007 FM029 FM013 EM049 DT009 DT057 DT047 DT043 FM076 DT035 PH_FaxCk_ArrivedAt PH_FaxCk_AttemptedAt PH_Fax_YouAreInLine PH_FaxCk_FaxDeleted PH_Fax_Greet PH_SysMgr_AnnounceIsOffOrOn PH_FaxCk_FaxSavedAsNew PH_FaxCk_IncludingFaxes PH_Eml_FaxingMsgsToYou SUBPH_Month SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth PH_FaxCk_EnterPhoneNum PH_Dlv_1ForAm2ForPm PH_AEml_FaxContentsOfEmail

For any e-mail message, to include the EM229 contents of your e-mail messages, enter 1. To include just the headers, enter 2. For calendar options, enter 3; reply, 4; check next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9. For calendar options, enter 3; reply, 4; check next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9; save as new, 0. EM216

PH_AEml_CalMAM

EM214

PH_AEml_CalMAM

TABLE 1: PROMPTS BY TEXT

29

Prompts by text For calendar options, enter 3; reply, 4; check next, 5; delete, 6; time stamp, 8; redirect, 9. For calendar options, enter 3; reply, 4; check next, 5; delete, 6; time stamp, 8; redirect, 9; save as new, 0. For e-mail options, enter 3; reply, 4; check next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9. For e-mail options, enter 3; reply, 4; check next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9; save as new, 0. For e-mail options, enter 3; reply, 4; check next, 5; delete, 6; time stamp, 8; redirect, 9. For e-mail options, enter 3; reply, 4; check next, 5; delete, 6; time stamp, 8; redirect, 9; save as new, 0. For greetings, enter 4; groups, 5; transfer or delivery, 6; personal options, 7. For groups at... For groups.

Prompt Phrases containing prompt EM217 PH_AEml_CalMAM

EM215

PH_AEml_CalMAM

EM224

PH_AEml_EmailMsgMAM

EM222

PH_AEml_EmailMsgMAM

EM225

PH_AEml_EmailMsgMAM

EM223

PH_AEml_EmailMsgMAM

ME009

PH_Opt_ForGreetingsEnter4

NT036 SR044

PH_Net_Lv_AskForExtOrGrpAtNode PH_Sub_ExitOrAskForExt PH_Spdl_ForLaterEnter

For later today, enter 0; for tomorrow, DS020 enter 1; for two days from now, enter 2; and so on. To indicate a month and day, enter 9. For more information, please contact you system administrator. For no reply, enter 2. Otherwise, I'll record your message now. EM240 SL015

PH_AEml_FeatureNotSupported PH_Chk_ForNoReply

30

SYSTEM CONVERSATION GUIDE

Prompts by text For Q, enter 7; for Z, enter 9.

Prompt Phrases containing prompt GL004 PH_Dir_PleaseEnterLetters PH_Leave_AskForName PH_Sub_EnterFirst3Letters PH_Sub_DoesNotKnowExtension PH_Sub_ExitOrAskForExt PH_Group_AddMemberbyName PH_Group_DelMemberbyName PH_Group_EnterFirst3Letters PH_Group_ContAddMemberbyName PH_Group_ContDelMemberbyName PH_Net_Lv_AskForNameAtNode PH_Net_Grp_AskForNameAtNode PH_Dir_PleaseSayLetters PH_AEml_TaskMAM

For task options, enter 3; reply, 4; check EM220 next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9. For task options, enter 3; reply, 4; check EM218 next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9; save as new, 0. For task options, enter 3; reply, 4; check EM221 next, 5; delete, 6; time stamp, 8; redirect, 9. For task options, enter 3; reply, 4; check EM219 next, 5; delete, 6; time stamp, 8; redirect, 9; save as new, 0. For tomorrow, enter 1; for two days EM235 from now, enter 2; and so on. To enter a month and day, enter 9. For transfer options, enter 4; for delivery options, enter 5. For urgent delivery, enter 9. For urgent, enter 4; private, 5; return receipt, 6; future delivery, 7. ME016 SD021 ME012

PH_AEml_TaskMAM

PH_AEml_TaskMAM

PH_AEml_TaskMAM

PH_AEml_EnterMonthAndDay

PH_Opt_ForTransferOptionsEnter PH_Box_FirstEditMenu PH_Box_NextEditMenu PH_Opt_ForUrgentEnter4

TABLE 1: PROMPTS BY TEXT

31

Prompts by text

Prompt Phrases containing prompt PH_Chk_MessageCategoryMenu PH_Chk_ForReceipts PH_Dir_ForNameEnter PH_Chk_For PH_FaxCk_ArrivedAt PH_Sub_ForwardAllCallsIs SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_Days SUBPH_Days PH_Sub_GreatWelcomeToTheSystem

For voice messages, enter 4; fax totals, ME021 5; e-mail, 6. For your return receipts, enter 1. For... For... Forward all calls to voice mail is currently... fourteenth... fourth... Friday (leading) Friday (Trailing) SL056 DR013 SL019 SP087 DT056 DT046 DT040 DT005

SS002 Great! Welcome to the voice mail system. To use your new voice mailbox in the future, just enter your personal ID when the system first answers. If you'd like to use your mailbox now, enter your personal ID. Group changed. Group number... GR068 GR013

PH_Group_MemberAddedOrNot PH_Group_Number PH_Group_NumberConflicts PH_Group_NameAndOrNumber PH_Group_GroupNumber PH_FaxCk_ArrivedAt PH_Net_GroupNumberAtNode PH_Gst_GuestNumber PH_Chk_MsgHas PH_Chk_MsgHas

Guest number... Has a message for you. Has an old message to review.

SL077 SL031 SL021

32

SYSTEM CONVERSATION GUIDE

Prompts by text

Prompt Phrases containing prompt PH_Sub_WelcomeToTheSystem

SS003 Hello, and thank you for calling. As a new voice mailbox owner, please take a moment to personalize your new mailbox. How nice to hear from you. I am not able to send your fax at this time. I cannot access text-to-speech. I cannot delete this fax right now. I will attempt to put you through; please stay on the line. Im sorry, I cannot page now. If this is an urgent message, enter 9. If this is correct, enter 1; to change it, enter 2. SL001 FX005 EM001 FM080 HD007 MB028 SD023 FX022

PH_Gst_HowNiceToHear PH_Fax_ArriveShortly PH_Eml_TTSError PH_Chk_ICannotDeleteFax PH_Hold_AttemptPutYou PH_Box_CanNotPageNow PH_Box_IfThisisUrgent PH_Box_FirstEditMenu PH_Fax_DocWillBeSentTo PH_Fax_AddressedTo PH_Fax_HearList

FX003 If you don't know the number and would like to hear a list of available documents, enter # now. <1 second of silence> If you don't want to leave a message, just enter star after the tone. If you need further assistance, enter # now. Thank you and good-bye. If you need further assistance, enter pound now. Thank you and goodbye. FB023 FX006 MB007

PH_Fax_AnnotateFollowup PH_Fax_SayBye PH_Box_Goodbye PH_Fax_LikeExtension

FX025 If you would like your extension number to appear on the cover sheet, enter it now. Otherwise, the cover sheet will remain unaddressed.

TABLE 1: PROMPTS BY TEXT

33

Prompts by text If you'd like to hold, enter 1; continue leaving a message, 2.

Prompt Phrases containing prompt VC009 PH_Box_OfferReqHold PH_Hold_YouAreInLine PH_Box_OfferReqHold PH_Hold_YouAreInLine PH_Leave_LikeToLeave PH_Box_WillRecordMessageNow PH_Box_WillTakeMessageBeep PH_Box_FirstEditMenu PH_Sub_SeeYouLater PH_Fax_SayBye PH_Fax_YouAreInLine

If you'd like to hold, enter 1; to leave a HD005 message, enter 2. If you'd like to hold, please say yes; to leave a message, remain silent. If you'd like to leave a message, I'll record it now. If you'd like to leave a message, I'll record it now. If you'd like to listen to your message enter 2. If you'd like to try an extension, you may do so now. See you later. If you'd like to wait for a fax machine, say yes. To cancel your fax and add to your message, remain silent. If you'd like to wait for a fax machine, say yes. To cancel your fax and leave a message, remain silent. If your password uses letters, enter pound pound. HD033 SL012 MB008 MB021 SP002 FB024

FB025

PH_Fax_YouAreInLine

EM021

PH_Eml_EnterPassword PH_Eml_EnterNewPassword PH_Eml_ReEnterPassword PH_Eml_EnterCurrentPassword PH_Eml_ConvertItNow PH_Leave_WillCopyMessageNow PH_FaxCk_HandsFreeOfferUsualNum PH_Eml_ForwardToEmail PH_Fax_WontHoldSoTakeMsg

I'll convert it now. (Sound file) I'll copy the message now. I'll deliver this fax to your usual fax machine. I'll forward the message to the e-mail system now. I'll record your message at the tone.

EM059 SL024 FM025 EM053 FB004

34

SYSTEM CONVERSATION GUIDE

Prompts by text

Prompt Phrases containing prompt PH_Box_WillRecordMessageNow

I'll record your message at the tone. MB006 When you are finished, hang up or stay on the line for further options. MB022 I'll record your message at the tone. When you are finished, please stay on the line to be transferred to a fax machine. I'll send your reply now. I'll transfer you to a fax machine now. When you hear the fax tone, press the start button on your fax machine. I'm sorry I can't access the next message right now. I'm sorry I can't access this message right now. GL029 FB013

PH_Fax_AnnotateFollowup

PH_Eml_ReplyOptions PH_Fax_EnterStart

SL075 SL074

PH_Leave_CantAccessMessage PH_Leave_CantAccessMessage PH_Hold_NoLongerBusy PH_Hold_AllStillBusy PH_Hold_AllStillBusy PH_Dir_AssistanceCouldNot PH_Fax_SorryDocument PH_Box_CanNotPageNow PH_Group_SorryCantChangeGroup PH_Eml_ErrorsRedirecting PH_Spr_CouldNotRecognize

I'm sorry the line is no longer busy, but HD022 now it doesn't answer. I'm sorry, all lines are busy. I'm sorry, all lines are still busy. I'm sorry, directory assistance could not be completed. I'm sorry, document... I'm sorry, I cannot page now. I'm sorry, I cannot presently change this group. I'm sorry, I cannot redirect e-mail to this subscriber. HD001 HD002 DR007 FX009 MB028 GR012 EM054

SC005 I'm sorry, I cannot understand your voice. Use your telephone to enter the extension number now, otherwise I will transfer you to the operator.

TABLE 1: PROMPTS BY TEXT

35

Prompts by text I'm sorry, I can't access this message. I'm sorry, I can't access your e-mail. I'm sorry, I can't deliver a fax at this time. I'm sorry, I can't presently access...

Prompt Phrases containing prompt EM045 EM046 FB015 GL014 PH_Eml_SorryCantAccessMessage PH_Eml_SorryCantAccessEmail PH_Fax_SystemDown PH_Chk_CantAccess PH_Leave_SorryCantAccess PH_Sub_CantAccessSetupOptions PH_Fax_SystemDown PH_Box_SorryCantTakeMessage PH_Box_SorryCantTalkNow PH_Spr_DidNotRecRepeat PH_Spr_DidNotHearYou PH_Spr_DidNotRecGotoOperator

I'm sorry, I can't receive a fax at this time. I'm sorry, I can't take a message now, but thanks for calling.

FB014 GL012

I'm sorry, I can't talk to you now; please GL015 call back. I'm sorry, I did not hear you. I'm sorry, I did not hear you. Would you like to be transfered to the operator? SC006 SC008

I'm sorry, I did not hear your selection. SY005 Please reenter your selection now. I'm sorry, I did not hear your selection. MB001 Please reenter your selection now. I'm sorry, I did not recognize the date you entered. I'm sorry, I did not recognize the date you entered. I'm sorry, I did not recognize the days you entered. I'm sorry, I did not recognize the days you entered. SY049 DS023 SY047 DS024

PH_SysMgr_SorryDidntHear PH_Box_BadIDorPassword PH_SysMgr_ValueNotValid PH_Spdl_NotRecognizeDate PH_SysMgr_DaysNotValid PH_Dlv_NotRecognizeDays

36

SYSTEM CONVERSATION GUIDE

Prompts by text

Prompt Phrases containing prompt PH_SysMgr_TimeNotValid PH_Dlv_NotRecognizeTime PH_Eml_EmailReplyError

I'm sorry, I did not recognize your time SY046 entry. I'm sorry, I did not recognize your time DS022 entry. EM041 I'm sorry, I was unable to send your reply to the e-mail system. Please see your system manager if you need more information. I'm sorry, I'm out of message space and can't record any more. GL013

PH_Rec_OutOfSpace PH_Eml_UnableToConvertFile PH_Box_FirstEditMenu

I'm sorry, I'm unable to convert this file EM060 format MB014 I'm sorry, maximum recording time was exceeded. PH_Box_MaxRecordingTimeExceeded I'm sorry, that extension is already used for a mailbox. SY006

PH_SysMgr_IdInUseTryAgain PH_SysMgr_ExtensionIsReserved

SY035 I'm sorry, that extension is reserved and may only be changed through the operator's mailbox option. I'm sorry, the document you requested FX007 is not available at this time. I'm sorry, the security code you entered isn't correct. I'm sorry, the two security codes you entered don't match. I'm sorry, there is no such extension number. I'm sorry, this feature has not been implemented. MB002 SP026 SR013

PH_Fax_FaxNotAvailable PH_Box_BadIDorPassword PH_Sub_SorryCodesDidNotMatch PH_Leave_NoSuchExtensionOrName PH_Group_NoMoreMatches PH_Net_NoSuchExtensionOrName PH_Spr_NotImplemented

SC011

TABLE 1: PROMPTS BY TEXT

37

Prompts by text

Prompt Phrases containing prompt PH_Dlv_NoChangeOverPhone

I'm sorry, this schedule has a delivery DS026 mode that cannot be changed over the phone. I'm sorry. Subscribers at... NT024

PH_Net_Lv_AMIS_ExtNeededAtNode PH_SysMgr_CantChangeGreetings PH_Sub_NoIntroToListenTo PH_Sub_NoMsgToListenTo PH_SysMgr_CantAccessMailbox

I'm sorry. The system greetings cannot SY077 be changed. I'm sorry. There is no previously recorded introduction to listen to. I'm sorry. There is no previously recorded message to listen to. I'm sorry. This mailbox, or its messages, are now in use. Please try again later. I'm sorry. You cannot reply to this message. SL119 SL120 SY012

SL116

PH_Chk_SorryCannotReply PH_Sub_ShouldBeThreeToTen PH_Fax_NumberNotValid PH_Spr_InvalidExtension PH_Sub_SwitchingToGreeting PH_Sub_SwitchingToGreeting PH_Sub_YourFaxBoxIs

I'm sorry. Your security code should be SP077 3 to 10 digits. I'm sorry... I'm sorry... I'm switching to your alternate greeting which currently is... I'm switching to your standard greeting which currently is... FX008 SC013 SP033 SP034

In addition to voice messages, outside FM075 callers may leave you faxes by entering your fax extension. Your fax extension is... Is a toll call which is not permitted. Is not a valid area code and phone number. FX024 FX023

PH_Fax_NumberNotValid PH_Fax_NumberNotValid

38

SYSTEM CONVERSATION GUIDE

Prompts by text Is now available. I will attempt to put you through. Is number...

Prompt Phrases containing prompt VC005 GR062 PH_Box_ClientNowAvail PH_Group_NameAndOrNumber PH_Group_OpenLocalNameAndOr Number PH_Net_IsCorrect PH_Spr_IsThisCorrect PH_SysMgr_FaxExtensionIs PH_SysMgr_NoFaxExtension SUBPH_Month SUBPH_Month SUBPH_Month PH_Leave_ShouldListNotHeardMsg PH_Chk_ListenToRest PH_Leave_ListentotheRest PH_Group_Created PH_Group_OpenLocalNameAndOr Number PH_Sub_MainMenu PH_GAEN_MainPowerRestored ShutdownStarted PH_GAEN_MainPowerRestored (Not used in current version.)

Is this correct? Is this correct? Is this correct? January July June List who has not heard this message? Listen to the rest? Local access group created. Ready to add the first member to this group. Local access group... Main menu. Main power has been restored, but shutdown is already underway. Main power has been restored. Make sure the phone number is correct and that you're sending to a group 3 fax machine. March Mark for future delivery? Mark for return receipt?

NT003 SC012 SY003 DT008 DT014 DT013 SR024 SL030 GR071 GR072 ME017 ER038 ER021 FM070

DT010 SD028 SD014

SUBPH_Month PH_Spdl_MarkFuture PH_Spdl_MarkedReceiptYN

TABLE 1: PROMPTS BY TEXT

39

Prompts by text Mark it private? Mark it urgent? Marked as private. Marked as private. Keep it private? Marked as urgent. Marked as urgent. Keep it urgent? Marked for delivery... Marked for return receipt.

Prompt Phrases containing prompt SD009 SD019 SD007 SD008 SD017 SD018 SD031 SD012 PH_Spdl_MarkedPrivateYN PH_Spdl_MarkedUrgentYN PH_Spdl_MarkedPrivateSK PH_Spdl_MarkedPrivateSK PH_Spdl_MarkedPrivateYN PH_Spdl_MarkedUrgentSK PH_Spdl_MarkedUrgentSK PH_Spdl_MarkedUrgentYN PH_Spdl_MarkedForDelivery PH_Spdl_MarkedReceiptSK PH_Spdl_MarkedReceiptSK PH_Spdl_MarkedReceiptYN SUBPH_Month PH_Group_MemberAddedOrNot PH_Chk_MessageArchived PH_Chk_MessageDeleted PH_Dlv_MessageDeliveryIs PH_Dlv_MessageDeliveryIs PH_Dlv_MessageDeliveryIs PH_Dlv_MessageDeliveryIs PH_Opt_MessageDelivery

Marked for return receipt. Keep return SD013 receipt? May Member not added. Message archived. Message deleted. DT012 GR069 SL115 SL114

Message delivery to your home phone DS006 is... Message delivery to your pager is... DS007

Message delivery to your spare phone DS008 is... Message delivery to your work phone is... DS005

Message delivery. For your work ME007 phone, enter 4; home phone, 5; pager, 6; spare phone, 7. Message delivery. For your work FM001 phone, enter 4; home phone, 5; pager, 6; spare phone, 7; fax machine, 8.

PH_Opt_MessageDelivery

40

SYSTEM CONVERSATION GUIDE

Prompts by text Message file not found. Message options are not available for this reply. Message saved as new. Message saved. Messages to review. Minutes. Monday (leading) Monday (Trailing) New faxes. (Trailing) New messages.

Prompt Phrases containing prompt EM047 EM042 SL028 SR022 SL041 DT027 DT036 DT001 FM012 SL040 PH_Eml_MessageFileNotFound PH_Eml_ReplyOptions PH_Chk_SavedAsNew PH_Leave_MessageSaved PH_Chk_YouHaveReview PH_Chk_MsgHas PH_Chk_TotalTime SUBPH_Days SUBPH_Days PH_FaxCk_YouHaveFaxes PH_FaxCk_YouStillHaveFaxes PH_Chk_YouHaveNew PH_Chk_YouStillHaveNew PH_Chk_MsgHasntGot PH_Chk_MsgHas PH_Chk_MsgGotAll PH_Chk_MsgLeft SUBPH_DayOfMonth SUBPH_DayOfMonth PH_FaxCk_NoFaxToDeliver PH_Spdl_MarkedReceiptSK PH_Sub_NoSecurityCodeHasBeenSet PH_Sub_NumbersToLastName PH_Group_NotEnteredNeedsName PH_Group_NotEnteredNeedsName

nineteenth... ninth... No fax to deliver. No receipt. No security code has been set. Not entered. Please note that you should enter a spelled name. Not entered. The group cannot be added without a group name. Not entered. The group cannot be added without a group number.

DT061 DT051 FM042 SD015 SP017 SP042 GR002 GR005

TABLE 1: PROMPTS BY TEXT

41

Prompts by text Not entered. The group number will not be changed.

Prompt Phrases containing prompt GR003 PH_Group_NotEnteredNeedsName PH_Group_NotEnteredNeedsName PH_Spdl_MarkedPrivateSK PH_Sub_YourRecordedNameIs PH_Sub_YourNewNameIs PH_Group_TheVoiceNameIs PH_Sub_ScreeningIsNotSupported PH_Sub_HoldingIsNotSupported

Not entered. The group's spelled name GR006 will not be changed. Not private. Not recorded. SD010 SP063

Not recorded. Please note that it is best SP028 to have a recorded name. Not recorded. The group cannot be added without a recorded name. GR004

SP061 Not supported by your phone's transfer setting. Please see your system manager if you need more information. Not urgent. Note accepted. Note declined. November October Off. SD020 EM206 EM209 DT018 DT017 GL008

PH_Spdl_MarkedUrgentSK PH_AEml_Accepted PH_AEml_Declined SUBPH_Month SUBPH_Month PH_Dlv_MessageDeliveryIs PH_Dlv_UrgentDeliveryIs PH_Sub_ListingInDirectoryIsNow PH_Sub_TransferToExtensionIs PH_Sub_ScreeningToExtensionIs PH_Sub_HoldingToExtensionIs PH_Eml_MsgCountingIsNow PH_SysMgr_AnnounceIsOffOrOn SUBPH_Time PH_Net_ResendMessage PH_SysMgr_WillRecordItNowBeep

Oh (Leading 0) OK, I'll resend your message. Okay, I'll record it now.

NM115 NT020 SY045

42

SYSTEM CONVERSATION GUIDE

Prompts by text Okay, I'll record it now. Okay, I'll record your greeting now. Okay, I'll record your message now. Okay, state your name at the tone. Okay, state your name now. Please state only your name. On.

Prompt Phrases containing prompt SR045 SP072 SR008 SP044 SP029 GL007 (Not used in current version.) PH_Sub_RecordYourGreeting PH_Leave_WillRecordMessageNow PH_Sub_StateYourNameAtTheBeep (Not used in current version.) PH_Dlv_MessageDeliveryIs PH_Dlv_UrgentDeliveryIs PH_Sub_ListingInDirectoryIsNow PH_Sub_TransferToExtensionIs PH_Sub_ScreeningToExtensionIs PH_Sub_HoldingToExtensionIs PH_Eml_MsgCountingIsNow PH_SysMgr_AnnounceIsOffOrOn PH_Dlv_OnDays PH_Chk_TotalTime PH_Eml_SendingReply (Not used in current version.) PH_GAEN_CPUFanDown PH_GAEN_PowerSupplyDown PH_GAEN_PowerSupplyFanDown PH_Sub_OneWayPeopleKnow

On... One minute. One moment while I send your reply. One new message.

DS030 DT026 EM039 SL036

One of the fans in the main chassis has ER014 failed. One of the power supplies has failed. One of the power supply fans has failed. ER033 ER012

One way people know they've reached SS004 you or that you've called them is by hearing your name. At the tone, state your first and last name; state only your name. Online backup has terminated with an ER010 error.

PH_GAEN_OnLineBackupFailed

TABLE 1: PROMPTS BY TEXT

43

Prompts by text

Prompt Phrases containing prompt PH_Group_Created PH_Group_OpenLocalNameAnd OrNumber PH_Group_OpenLocalNameAnd OrNumber PH_SysMgr_OperatorSetupComplete PH_Net_Lv_AskForExtOrGrpAtNode PH_Net_Grp_AskForExtAtNode PH_Net_Lv_AskForNameAtNode PH_Net_Grp_AskForNameAtNode PH_Leave_AskForName PH_Group_AddMemberbyName PH_Group_DelMemberbyName PH_Sub_ExitOrAskForExt PH_Net_Lv_AskForExtOrGrpAtNode PH_Dir_PleaseSayLetters PH_Dir_PleaseSayLetters PH_Leave_AskForExt PH_Leave_AskForExtO PH_Group_AddMemberbyExt PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyExt PH_Sub_ExitOrAskForExt PH_Net_Lv_AskForExtOrGrpOrNode PH_Fax_HearList PH_Box_FirstEditMenu

Open group created. Ready to add the GR022 first member to this group. Open Group number... Open group... Operator mailbox setup complete. GR063 GR023 SY060

Or enter # # to spell the person's name NT037 at... Or enter pound pound to select by extension number at... Or enter pound pound to select the extension number. NT035 GL005

Or enter...

NT027

Or please say the first few letters of the SC019 person's last name. Or, at the tone, please say the first few letters of the person's last name. Or, to spell the person's name, enter pound pound. SC018 SR047

Otherwise, I'll list the available documents now.

FX030

Otherwise, I'll make sure your message SR020 is delivered.

44

SYSTEM CONVERSATION GUIDE

Prompts by text

Prompt Phrases containing prompt PH_Opt_ForUrgentEnter4 PH_HvmAdm_EnterToReset SUBPH_NumberTrailing SUBPH_DateTime PH_Leave_NumberHaveNotHeard SUBPH_Time PH_Sub_PersonalOptionsComplete PH_Pause_PlaybackPaused

Otherwise, I'll send your message now. GL026 Otherwise, just enter star. Over... GL027 DT024

p.m.

DT034

Personal options complete. Would you SP056 like to review them? Playback paused. SL045

TABLE 1: PROMPTS BY TEXT

45

Prompts by text Please contact your system representative.

Prompt Phrases containing prompt ER029 PH_GAEN_DiskRedundancy PH_GAEN_DiskOptimization PH_GAEN_TapeBackup PH_GAEN_DiskFullDebug PH_GAEN_DiskFullRecord PH_GAEN_DiskFullLog PH_GAEN_OnLineBackupFailed PH_GAEN_SerialIntegrationDown PH_GAEN_PowerSupplyFanDown PH_GAEN_HeatProblem PH_GAEN_CPUFanDown PH_GAEN_DiskErrNonCritical PH_GAEN_DiskErrCritical PH_GAEN_DiskDriveDown PH_GAEN_DiskPowerSupplyDown PH_GAEN_VoiceBoardDownCantDialout PH_GAEN_UPSEngaged PH_GAEN_FaxDown PH_GAEN_VoiceBoardDown PH_GAEN_AlarmUnitDown PH_GAEN_AlarmUnitBatteryLow PH_GAEN_AlarmUnitModemDown PH_GAEN_PMSLinkDown PH_GAEN_PowerSupplyBadVoltage PH_GAEN_TapeNeedsCleaning PH_GAEN_DiskFanDown PH_GAEN_PowerSupplyDown PH_GAEN_AlarmUnitHeatProblem PH_GAEN_VoiceBoardDownCantAnswer PH_GAEN_VoiceBoardDownCantDoLamps PH_GAEN_RAIDFanFail PH_GAEN_Fax_CantReceiveOrDeliver PH_GAEN_Fax_CantReceive PH_GAEN_Fax_CantDeliver PH_Box_PleaseEnterCallback

Please enter a number where your call MB029 can be returned.

46

SYSTEM CONVERSATION GUIDE

Prompts by text Please enter the area code and phone number of your fax machine. Please enter the box number to reset. Please enter the complete phone number of your fax machine.

Prompt Phrases containing prompt FX019 SM002 FX020 PH_Fax_EnterFaxNumber PH_SBOwn_EnterBoxToReset PH_Fax_EnterFaxNumber PH_Net_Lv_AskForExtOrGrpAtNode PH_Net_Lv_AMIS_AskForExtAtNode PH_Net_Grp_AskForExtAtNode PH_SysMgr_EnterOperatorsBox PH_Net_EnterExt

Please enter the extension number at... NT031

Please enter the extension number for SY059 the operator's station. Please enter the extension number of the person you would like to leave a message for. Please enter the extension number. NT001

SR012

PH_Leave_AskForExt PH_Leave_AskForExtOr PH_Group_AddMemberbyExt PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyExt PH_Net_Lv_AskForExtOrGrpOrNode PH_Leave_AskForExtOr PH_Group_AddMemberbyExt PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyExt PH_Net_Lv_AskForExtOrGrpOrNode PH_Group_EnterFirst3Letters PH_Group_AddMemberbyName PH_Group_DelMemberbyName PH_Group_ContAddMemberbyName PH_Group_ContDelMemberbyName

Please enter the extension or...

SR043

Please enter the first three letters of the GR016 group's name. Please enter the first three letters of the person's first name. (First name directory)

TABLE 1: PROMPTS BY TEXT

47

Prompts by text

Prompt Phrases containing prompt PH_Net_Lv_AskForNameAtNode PH_Net_Grp_AskForNameAtNode PH_Leave_AskForName

Please enter the first three letters of the NT030 person's last name at... Please enter the first three letters of the SR003 person's last name. (Last name directory) Please enter the first three letters of the DR001 person's last name. (Last name directory) Please enter the first three letters of the person's first name. (First name directory) Please enter the group number. Please enter the letters now. GR017 DR002

PH_Dir_PleasePressLetters PH_Dir_PleaseSayLetters

(Not used in current version.) PH_Dir_PleaseEnterLetters PH_Leave_AskForName PH_Sub_EnterFirst3Letters PH_Sub_DoesNotKnowExtension PH_Sub_ExitOrAskForExt PH_Group_ContAddMemberbyName PH_Group_ContDelMemberbyName PH_Net_Lv_AskForNameAtNode PH_Net_Grp_AskForNameAtNode PH_Net_Lv_AskForGrpAtNode (Not used in current version.) PH_Leave_AskForGroupNumber PH_Group_EnterGroupNumber PH_Net_Lv_AskForGrpOrNodeNum PH_Net_Grp_AskForNodeNumber PH_Eml_EnterPassword

Please enter the three digits of the group number at... Please enter the three digits of the group number. Please enter the three digits of the group number. Please enter the three digits of the group or remote site number. Please enter the three digits of the remote site number. Please enter your e-mail password now.

NT032 GR018 GR061 NT022 NT034 EM004

48

SYSTEM CONVERSATION GUIDE

Prompts by text

Prompt Phrases containing prompt PH_Eml_EnterNewPassword PH_Sub_EnterSecurityCode PH_Box_HelloIHaveACallFor PH_Sub_EnterPersonalCode PH_Sub_ChooseACodeWillNotForget PH_Sub_EnterSecurityCodeNow PH_Xfer_HoldOn PH_Xfer_HoldOn

Please enter your new e-mail password EM005 now. Please enter your new security code. Please enter your personal ID now to receive the message. Please enter your personal security code. Please enter your security code now. Please hold on while I try that extension. Please hold on while I try the fax machine. Remember, press the start button when you hear the tone. Please hold while I page ... Please pickup... Please re-enter your new e-mail password now. SP019 SR010 SL013 SP078 MB009 MB020

MB024 MB025 EM006

PH_Box_PleaseWaitForPage PH_Box_PleasePickup PH_Eml_ReEnterPassword PH_Sub_EnterSecurityCode PH_Spr_DidNotRecRepeat (Not used in current version.) PH_Spr_OpenLineHelp PH_Spr_InvalidExtension PH_Spr_SayExtension

Please reenter your new security code SP025 to confirm it. Please repeat the extension number. Please say the command "add to," "listen," or "rerecord. SC007 "SC015

Please say the command "extension," "SC017 "operator," or "directory. Please say the extension number again. SC004

Please say the extension number of the SC002 person you are trying to reach.

TABLE 1: PROMPTS BY TEXT

49

Prompts by text

Prompt Phrases containing prompt PH_FaxCk_SysFailedReceiving

Please see your system manager if you FM057 need more information about why this fax couldn't be received. Please see your system manager if you EM061 need more information. Please select your type of edit by saying "SC016 the command "add to," "listen," or "rerecord. Please state what it's about. Please state what this fax is about. FB002 FB003

PH_Eml_ErrorsRedirecting PH_Eml_EmailAudioBody PH_Box_FirstEditMenu PH_Box_NextEditMenu (Not used in current version.) PH_Fax_Annotate PH_Fax_AnnotatePublic PH_Sub_CantAccessSetupOptions PH_Chk_PleaseWaitForEmail PH_Box_TransferToPagerService PH_Chk_PrerecordedAt PH_OAI_PlayPause PH_Group_Created PH_SysMgr_LocalConnectReady PH_Chk_RecordedAt PH_Rec_RecordingPaused PH_Leave_RecordingthenBeep PH_Rec_Recording PH_Sub_HelloOwner PH_Sub_HelloOwner

Please state who should receive this fax MB019 and what it's about. Please try again later. Please wait while I check e-mail. Please wait while I transfer you to the pager service. Prerecorded... Press pause to continue pausing or resume to continue playing. GL024 SL139 MB031 SD027 IN002

Private group created. Ready to add the GR021 first member to this group. Ready to play and record. Recorded... Recording paused. Recording. Remember, 1 for Yes and 2 for No. Remember, for the main menu, enter star; to move back a menu, enter pound. SY085 SL018 SR014 SR042 SL002 ME018

50

SYSTEM CONVERSATION GUIDE

Prompts by text

Prompt Phrases containing prompt PH_Fax_HoldOptions

Remember, you may enter 2 to add to FB021 your voice message, or 3 to try another extension at any time. Remember, you may enter 2 to VC008 continue with your message, or 3 to try another extension at any time. Remember, you may enter 2 to leave a HD009 message, or 3 to try another extension at any time. Remember, you may enter 2 to leave a FB022 voice message, or 3 to try another extension at any time. Remember, you may enter the extension at any time. Remote site... DR024 NT004

PH_Hold_HoldOptions

PH_Hold_HoldOptions

PH_Fax_HoldOptions

PH_Dir_ToStopDir PH_Chk_Receipt PH_Chk_ReceivedAt PH_Chk_RecordedAt PH_Chk_LastMemberAt PH_Net_RemoteNode PH_Net_SubscriberAtNode PH_Net_GroupNumberAtNode PH_Net_Lv_AskForNameAtNode PH_Net_Lv_AskForExtOrGrpAtNode PH_Net_Lv_AMIS_AskForExtAtNode PH_Net_Lv_AMIS_ExtNeededAtNode PH_Net_Lv_AskForGrpAtNode PH_Net_Grp_AskForExtAtNode PH_Net_Grp_AskForNameAtNode PH_GAEN_NetNodeOut

TABLE 1: PROMPTS BY TEXT

51

Prompts by text Repeat message, pound.

Prompt Phrases containing prompt ME035 PH_Chk_MAM_Subscriber_New PH_Chk_MAM_Subscriber_Old PH_Chk_MAM_Box_New PH_Chk_MAM_Box_Old PH_Chk_MAM_FaxMsg_Fax_New PH_Chk_MAM_FaxMsg_NoFax_New PH_Chk_MAM_VMNet_ResendableNew PH_Chk_MAM_VMNet_NotResendable PH_Chk_MAM_FaxMsg_Fax_Old PH_Chk_MAM_FaxMsg_NoFax_Old PH_Chk_MAM_VMNet_ResendableOld PH_SysMgr_ResetComplete SUBPH_Days SUBPH_Days PH_FaxCk_SaveFaxAsNew PH_FaxCk_SaveFaxAsNew PH_Chk_GuestHasSavedMsgs PH_Sub_ScheduleOptionsComplete (Not used in current version.) SUBPH_DayOfMonth PH_Chk_TotalTime PH_Fax_ConfirmedCancelled PH_Fax_ConfirmedCancelled PH_Spdl_SendThisWay PH_PTF_AskResend PH_Sub_Ask_SendToAnyoneElse PH_Leave_SendingGroupMessage SUBPH_Month

Reset complete. Saturday (leading) Saturday (Trailing) Save these faxes as new? Save this fax as new? Saved messages.

SY026 DT041 DT006 FM073 FM028 SL134

Schedule options complete. Would you DS017 like to review them? Second. second... Seconds. Selection canceled. Selection confirmed. Send it this way? Send this fax again? Send this to anyone else? Sending group message. September DT028 DT044 DT029 FX014 FX027 SD002 FM083 SL105 SR040 DT016

52

SYSTEM CONVERSATION GUIDE

Prompts by text Setup options complete. Would you like to review them? Setup options. seventeenth... seventh... Shall I forward all calls to voice mail? Shall I leave it on? Shall I leave it on?

Prompt Phrases containing prompt SP057 SP079 DT059 DT049 SP090 SY022 GL010 PH_Sub_SetupOptionsComplete PH_Sub_CantAccessSetupOptions SUBPH_DayOfMonth SUBPH_DayOfMonth PH_Sub_CallsForwardedTo PH_SysMgr_SystemIsIn PH_Dlv_LeaveTurnOn PH_Sub_ListingInDirectoryIsNow PH_Sub_TransferToExtensionIs PH_Sub_ScreeningToExtensionIs PH_Sub_HoldingToExtensionIs PH_Eml_MsgCountingIsNow PH_SysMgr_AnnounceIsOffOrOn PH_Dlv_LeaveTurnOn PH_Sub_ListingInDirectoryIsNow PH_Sub_TransferToExtensionIs PH_Sub_ScreeningToExtensionIs PH_Sub_HoldingToExtensionIs PH_Eml_MsgCountingIsNow PH_SysMgr_AnnounceIsOffOrOn SUBPH_DayOfMonth SUBPH_DayOfMonth PH_Leave_GroupMessageNotHeard

Shall I turn it on?

GL009

sixteenth... sixth... Some group members haven't heard your last message.

DT058 DT048 SR031

TABLE 1: PROMPTS BY TEXT

53

Prompts by text

Prompt Phrases containing prompt PH_Sub_DoesNotKnowExtension

SS005 Someone who does not know your extension number may still reach you or leave you a message just by knowing your first name. For this, the system must know how to spell your first name. Spell your name by entering the first three letters of your first name. (First name directory) SS005 Someone who does not know your extension number may still reach you or leave you a message just by knowing your last name. For this, the system must know how to spell your last name. Spell your name by entering the first three letters of your last name. (Last name directory) Sunday (leading) Sunday (Trailing) Task accepted. Task declined. Task marked complete. tenth... Text-to-speech temporarily unavailable. Thank you for calling, your fax will arrive shortly. Thank you, and goodbye. DT042 DT007 EM205 EM208 EM210 DT052 EM233 FX004 MB016

PH_Sub_DoesNotKnowExtension

SUBPH_Days SUBPH_Days PH_AEml_Accepted PH_AEml_Declined PH_AEml_MarkedComplete SUBPH_DayOfMonth (Not used in current version.) PH_Fax_ArriveShortly PH_Box_VoiceDetectBoxGoodbye PH_Box_Goodbye PH_Box_FirstEditMenu PH_Box_NextEditMenu PH_Box_LikeToEdit

Thank you. If you'd like to add to your SL029 message, enter 1; to listen to it, 2. Thank you. Would you like to edit this SC014 message?

54

SYSTEM CONVERSATION GUIDE

Prompts by text Thank you. Your message has been sent. Thank you. Your urgent message has been sent.

Prompt Phrases containing prompt SR015 SR019 PH_Box_ThankYou PH_Box_ThankYou PH_Sub_ThankYouYourBoxIsSetup

Thank you. Your voice mailbox is now SS006 set up. If you are satisfied with your mailbox settings, enter 1. Remember that you may change each setting individually later on. However, if you wish to erase all current settings and repeat the setup process, enter 2 now. That remote site is not active. That remote site is out of service. The alternate greeting is... The appointment is located at... The attachment is... The caller chose not to hold for a fax port. The clock is set to... The current alternate greeting is... The current day greeting is... The current greeting is... The current night greeting is... The current phone number contains special dialing codes that cannot be entered over the phone. Are you sure you want to change this number? The current phone number is... The current schedule is active from... The current schedule is active from... NT015 NT013 SP069 EM148 EM035 FM055 SY017 SY043 SY041 SP075 SY042 DS016

PH_Leave_NodeisOutofService PH_Net_NodeOutOfService PH_Sub_YourGreetingIs PH_AEml_ApptLocatedAt PH_Eml_EmailBodyIntro PH_FaxCk_CallerDidntHold PH_SysMgr_TheClockIsSetAt PH_SysMgr_TheCurrentGreetingIs PH_SysMgr_TheCurrentGreetingIs PH_SBOwn_TheCurrentGreetingIs PH_SysMgr_TheCurrentGreetingIs PH_Sub_CurrentNumberHasSpecial

SP009 DS009 SY050

PH_Sub_TheCurrentPhoneNumberIs PH_Dlv_ScheduleActiveFrom PH_SysMgr_ScheduleIsActive

TABLE 1: PROMPTS BY TEXT

55

Prompts by text The data link to the Property Management System has failed. The data link to the telephone system has failed. The date is set to... The extension you entered is... The fax could not be automatically delivered. The fax extension is... The fax greeting is... The fax has no voice annotation. The fax has this voice annotation... The fax system has failed.

Prompt Phrases containing prompt ER027 ER011 SY018 NT002 FM053 SY001 FM069 FM035 FM032 ER022 PH_GAEN_PMSLinkDown PH_GAEN_SerialIntegrationDown PH_SysMgr_TheDateIsSetAt PH_Net_TheExtensionIs PH_FaxCk_AutodeliverFailed PH_SysMgr_FaxExtensionIs PH_Sub_YourGreetingIs PH_FaxCk_FirstNextNotAnnotated PH_FaxCk_FirstNextIsAnnotated PH_GAEN_FaxDown PH_GAEN_Fax_CantDeliver

The fax system is improperly ER041 configured. Until it is fixed, the system cannot deliver faxes. ER040 The fax system is improperly configured. Until it is fixed, the system cannot receive faxes. The fax system is improperly ER039 configured. Until it is fixed, the system cannot receive or deliver faxes. The fax will be sent shortly. The fax... The first attachment is... FM086 FM058 EM036

PH_GAEN_Fax_CantReceive

PH_GAEN_Fax_CantReceiveOrDeliver

PH_PTF_WillBeSent PH_FaxCk_FirstNextNotAnnotated PH_FaxCk_ArrivedAt PH_Eml_EmailBodyIntro PH_FaxCk_AutodeliverFailed PH_FaxCk_FirstNextNotAnnotated

The first fax could not be automatically FM051 delivered. The first fax has no voice annotation. FM036

56

SYSTEM CONVERSATION GUIDE

Prompts by text

Prompt Phrases containing prompt PH_FaxCk_FirstNextIsAnnotated PH_FaxCk_FirstNextNotAnnotated PH_Chk_FirstNextMessageReturned PH_Chk_FirstNextMessageFor PH_Chk_FirstNextMessageIs PH_Group_TheseExist PH_Sub_YourGreetingIs PH_Group_TheNumberIs PH_Group_TheVoiceNameIs PH_Chk_LastMemberAt PH_Net_TooLong PH_AEml_MsgIs PH_Chk_FirstNextMessageIs PH_Chk_TheMessageIs PH_Chk_MessageForGroup PH_Eml_EmailBodyIntro PH_AEml_MsgIs PH_Eml_TheMsgYouLeftFor PH_Net_Chk_PerMsgXmitReceipt PH_SysMgr_NoAddDuplicateID

The first fax has this voice annotation... FM033 The first fax... The first message has been returned because... The first message is for... The first message is... The following groups exist... The greeting your fax callers hear is currently... The group number is... The group's voice name is... The last member heard it... The message is too long. The message is... The message is... FM059 NT018 SL043 SL054 GR025 FM064 GR026 GR027 SR026 NT010 EM211 SL009

The message states... The message you left for... The message you sent to... The new mailbox cannot be added. The extension number you selected conflicts with a current personal ID. The new phone number is... The next attachment is... The next fax could not be automatically delivered.

EM212 EM062 NT039 SY029

SP013 EM037 FM052

PH_Sub_TheNewPhoneNumberIs PH_Eml_EmailBodyIntro PH_FaxCk_AutodeliverFailed

TABLE 1: PROMPTS BY TEXT

57

Prompts by text The next fax has no voice annotation. The next fax has this voice annotation... The next fax... The next message has been returned because... The next message is for... The next message is... The note states... The numbers corresponding to the first three letters of the group's name are...

Prompt Phrases containing prompt FM037 FM034 FM060 NT019 SL044 SL026 EM158 GR028 PH_FaxCk_FirstNextNotAnnotated PH_FaxCk_FirstNextIsAnnotated PH_FaxCk_FirstNextNotAnnotated PH_Chk_FirstNextMessageReturned PH_Chk_FirstNextMessageFor PH_Chk_FirstNextMessageIs PH_AEml_MsgIs PH_Group_TheNumberIs

SP045 The numbers corresponding to the first three letters of your last name are... (Last name directory) The numbers corresponding to the first three letters of your first name are... (First name directory) The operator's mailbox is... SY008

PH_Sub_NumbersToLastName

PH_SysMgr_OperatorBoxIs PH_Eml_InvalidPassword PH_Eml_InvalidPasswordTryAgain PH_Eml_PWsMismatched

The password you entered is not valid. EM007 The passwords you entered do not match. Your e-mail password has not been changed. The person you are trying to reach... EM008

MB017

PH_Box_NameIsGone PH_Hold_NameStillBusy PH_Box_ClientNowAvail PH_Box_ClientWantsYouToHold PH_Box_RoutedByClient PH_Box_RoutedByClientChoices PH_Box_GreetingIntro

58

SYSTEM CONVERSATION GUIDE

Prompts by text The schedule was not changed. The security code for this mailbox can't be deleted now. Please try again later. The standard day greeting is... The standard night greeting is... The subscribers settings are improperly configured for e-mail. The system cannot activate message waiting indications because a voice board has failed. The system cannot answer the phone because a voice board has failed. The system cannot dial out because a voice board has failed. The system is in alternate greeting mode. The system is in day mode. The system is in night mode.

Prompt Phrases containing prompt SY052 SY025 PH_SysMgr_ScheduleNotChanged PH_SysMgr_CodeCantBeDeleted

SP067 SP068 EM055 ER036

PH_Sub_YourGreetingIs PH_Sub_YourGreetingIs PH_Eml_ErrorsRedirecting PH_GAEN_VoiceBoardDownCantDoLamps

ER035 ER019 SY021 SY019 SY020

PH_GAEN_VoiceBoardDownCantAnswer PH_GAEN_VoiceBoardDownCantDialout PH_SysMgr_SystemIsIn PH_SysMgr_SystemIsIn PH_SysMgr_SystemIsIn PH_GAEN_UPSEngaged PH_SysMgr_KeySerialNumberIs PH_GAEN_AlarmUnitBatteryLow PH_GAEN_AlarmUnitDown

The system is running on UPS battery ER020 power because main power has failed. The system key serial number is... SY074

The System Monitoring Unit battery is ER025 low. The System Monitoring Unit has failed. ER024 Until this unit is fixed, the system cannot diagnose hardware problems or send out an alert. The System Monitoring Unit modem ER026 has failed. The system cannot use this modem to send out an alert.

PH_GAEN_AlarmUnitModemDown

TABLE 1: PROMPTS BY TEXT

59

Prompts by text The tape backup unit needs cleaning immediately.

Prompt Phrases containing prompt ER031 PH_GAEN_TapeNeedsCleaning PH_Net_BadExt PH_Net_BoxClosed PH_Net_BoxFull PH_GAEN_HeatProblem PH_GAEN_AlarmUnitHeatProblem

The target extension number does not NT009 exist. The target message box is closed. The target message box is full. The temperature in the main chassis has exceeded safe operating limits. The temperature in the System Monitoring Unit has exceeded safe operating limits. NT012 NT011 ER013 ER034

The voice mail system is not currently NT014 dialing to... The voice mail system is running low on recording space. Please delete all unnecessary messages. The voice mail system... GL011

PH_Net_NotDialing PH_Sub_LowOnSpace

ER004

PH_GAEN_VMS PH_SysMgr_OnDays PH_Dlv_NoScheduledDays PH_SysMgr_ScheduleIsActive PH_Dlv_NoScheduledHours PH_Leave_NoSuchExtensionOrName PH_Group_NoMatches PH_Net_NoSuchExtensionOrName

There are currently no scheduled days. SY078 There are currently no scheduled days. DS027 There are currently no scheduled hours. There are currently no scheduled hours. There are no further matches to the group number you entered. There are no further matches to the group or remote site number you entered. There are no further matches to the three digits you entered. SY079 DS028 GR030 NT028

SP076

(Not used in current version.)

60

SYSTEM CONVERSATION GUIDE

Prompts by text There are no further matches to the three letters you entered.

Prompt Phrases containing prompt SP004 PH_Net_NoSuchExtensionOrName PH_Leave_NoSuchExtensionOrName PH_Group_NoMatches PH_Group_NoMoreMatches PH_Dir_NoMoreMatches PH_Chk_YouStillHaveNew PH_Chk_YouStillHaveUrgent PH_Chk_NoFurther PH_Group_ThereAreNoGroups PH_Group_NoMoreMatches PH_Group_NoMatches PH_Dir_NoMatches PH_Group_NoMatches PH_Group_NoMoreMatches PH_Chk_YouHaveNew PH_Chk_YouHaveUrgent PH_Opt_NoNewHearReceipts PH_SM_Opt_NoNewHearReceipts

There are no further messages.

SL016

There are no groups.

GR032

There are no matches to that extension GR037 number. There are no matches to the group number you entered. There are no matches to the three letters you entered. There are no matches to the three letters you entered. There are no new messages. There are no new messages. To hear return receipts, enter 4; leave messages, 5; review old messages, 6; setup options, 7. There are no new messages. To leave messages, enter 5; review old messages, 6; setup options, 7. There are no new voice messages. There are no new voice or fax messages. There are no old messages to review. There are no other recipients. GR029 DR005 GR031 SL032 ME004

ME003

PH_Opt_NoNewLeaveMessages PH_SM_Opt_NoNewLeaveMessages PH_Chk_NoNewVoice PH_Chk_NoNewVoiceOrFax PH_Chk_YouHaveReview (Not used in current version.)

SL137 SL138 SL033 EM201

TABLE 1: PROMPTS BY TEXT

61

Prompts by text

Prompt Phrases containing prompt PH_Dlv_NoValidTimes PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_FaxCk_YouHaveVoicelessFaxes PH_Eml_EmailBodyIntro PH_SysMgr_NoFaxExtension (Not used in current version.) PH_Sub_NoCurrentPhoneNumber PH_SysMgr_KeySerialNumberIs PH_Sub_ThereIsNoPhoneNumber PH_SysMgr_ResetPassword PH_Eml_EmailBodyIntro PH_FaxCk_YouHaveFaxes PH_FaxCk_YouHaveVoicelessFaxes PH_Chk_AlsoThisMessage SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth PH_AEml_MMTimeStamp PH_Dlv_ScheduleIncomplete PH_Dir_ThisDirWill

There are no valid delivery times. This DS025 schedule cannot deliver messages. There are over 10 calls holding ahead of you. There are... There is no additional message. There is no current fax extension. There is no current greeting. There is no current phone number. There is no key attached to the voice mail system. There is no phone number. This delivery schedule cannot dial out. There is no security code set for this mailbox. There is no text message. There is nothing to fax. There is one new fax... There's also this message. third... thirteenth... thirtieth... thirty-first... This appointment is from... This delivery schedule is incomplete. This directory will help you find a person's extension by their department. HD020 FM010 EM028 SY002 SP007 DS031 SY075 DS029 SY032 EM029 EM239 FM009 SL010 DT045 DT055 DT072 DT073 EM197 DS018 DR008

62

SYSTEM CONVERSATION GUIDE

Prompts by text This does not appear to be a fax machine. This fax cannot be delivered, since no phone number has been specified. This fax has already been delivered. This fax has never been delivered. This fax has never been delivered. Would you still like to delete it? This fax is already being delivered.

Prompt Phrases containing prompt FM063 FM027 FM041 FM050 FM079 FM040 PH_FaxCk_NotFaxMachine PH_FaxCk_NoPhoneAtAll PH_FaxCk_AlreadyDelivered PH_FaxCk_FaxNeverDelivered PH_Chk_FaxNeverDeliveredDelete PH_FaxCk_DeliveryInProgress PH_Leave_GreetingInUse PH_Group_NoMembers PH_Chk_FirstNextMessageFor PH_Chk_MessageForGroup PH_Chk_ThisIsAMessageFor PH_SysMgr_VersionNumber PH_Box_HelloIHaveACallFor PH_SysMgr_MailboxCantBeDeleted PH_SysMgr_MailboxCantBeReset PH_FaxCk_NoRedirect PH_Spdl_NoRedirect (Not used in current version.) PH_Chk_FirstNextMessageReturned PH_Spdl_NoSpecialDelivery PH_Spdl_UrgentPrivateMessage

This greeting is currently in use. Would SP071 you like to try again? This group has no members. This is a message for... GR036 SL011

This is software version... This is the voice mail system calling with a message for... This mailbox cannot be deleted now. Please try again later. This mailbox cannot be reset now. Please try again later. This message cannot be redirected. This message cannot be redirected. This message cannot be redirected. This message has been returned because... This message has no special delivery. This message...

SY013 SL017 SY037 SY027 FM074 SD011 SL025 NT017 SD001 SR028

TABLE 1: PROMPTS BY TEXT

63

Prompts by text This note is for...

Prompt Phrases containing prompt EM200 PH_AEml_MMTimeStamp PH_Sub_ThisOptionIsNotAvailable PH_Spdl_OptionNotAvailable PH_AEml_FeatureNotSupported PH_AEml_OptionNotSupported (Not used in current version.) PH_Leave_PersonHasNotHeardLast PH_Group_ThisPersonIsAMember PH_Dlv_PhoneNotifiesForFax PH_Dlv_PhoneNotifiesForFax PH_Spdl_UrgentPrivateMessage (Not used in current version.) (Not used in current version.) PH_AEml_MMTimeStamp PH_Spdl_UrgentPrivateMessage PH_Spdl_UrgentPrivateMessage SUBPH_Days SUBPH_Days PH_Group_AddMemberbyName PH_Group_AddMemberbyExt PH_Group_ContAddMemberbyName PH_Group_ContAddMemberbyExt PH_Sub_EditMsgYesNoMenu

This option is not available. Please see GL020 your system manager if you need more information. This options is not available. This person hasn't heard your last message, which is... This person hasn't heard your last message. This person is already a member. This phone does not ring to tell you when you have a fax. EM231 SR005 SR029 GR001 FM006

This phone rings to tell you when you FM005 have a fax. This private message... This task has been completed. This task is not complete. This task was assigned... This urgent message... This urgent private message... Thursday (leading) Thursday (Trailing) To add a member... To add another member... To add enter 1, listen, 2. SD025 EM186 EM187 EM198 SD024 SD026 DT039 DT004 GR056 GR058 SL107

64

SYSTEM CONVERSATION GUIDE

Prompts by text To add members, enter 4; delete members, 5; list members, 6; change group name, 7.

Prompt Phrases containing prompt ME019 PH_Opt_ToAddMembersEnter4

To add this subscriber, you must make GR066 this a local access group. However, local access groups cannot be used by remote sites. To add this subscriber, you must turn GR065 off dispatch distribution for this group. Groups with dispatch distribution can only have members at the local site. To add, enter 4; listen, 5; rerecord, 6. SL108

PH_Group_AddChangeToLocalAccess

PH_Group_AddTurnOffDispatch

PH_Sub_EditMsgMenuMenu PH_SysMgr_SysMgrMenu

To change a mailbox, enter 4; opening SY066 greetings, 5; system schedule, 6; system information, 7; operator settings, 8. To change the number, enter 2. FM085

PH_PTF_ToSendToDifferent PH_Opt_ToChangeThePhoneNumber PH_Opt_ToChangePhoneEtcPlusFax PH_Opt_ToChangeThePhoneNumber PH_Opt_ToChangePhoneEtcPlusFax PH_Fax_ChangeFaxPhoneMenu PH_Opt_ToChangeTransferNumber PH_Eml_SetupOptionsMenu PH_Opt_ToChangeSecurityCode

To change the phone number, enter 4; ME008 schedule, 5; delivery mode, 6. To change the phone number, enter 4; FM002 schedule, 5; delivery mode, 6; fax notification, 7. To change the phone number, enter 4; FM054 to change the schedule, 5. To change transfer number, enter 4; call screening, 5; call holding, 6. ME015

To change your e-mail totaling, enter 4, EM016 e-mail password, 5. To change your security code, enter 4; ME011 recorded name, 5; spelled name, 6; directory status, 7; e-mail setup, 8.

TABLE 1: PROMPTS BY TEXT

65

Prompts by text

Prompt Phrases containing prompt PH_Opt_ToCheckNewMessages PH_SM_Opt_ToCheckNewMessages PH_Chk_MAM_FaxMsg_NoFax_Old PH_Chk_MAM_FaxMsg_FaxNoVoice_Old PH_Chk_MAM_FaxMsg_Fax_Old PH_Chk_MAM_FaxMsg_FaxNoVoice_New

To check new messages, enter 4; leave ME001 messages, 5; review old messages, 6; setup options, 7. To check next, enter 5; delete, 6; archive, 7; time-stamp, 8. ME031

To check next, enter 5; delete, 6; ME034 archive, 7; timestamp, 8; deliver fax, 9. To check next, enter 5; delete, 6; ME030 archive, 7; time-stamp, 8; deliver fax, 9. To check next, enter 5; delete, 6; ME033 archive, 7; timestamp, 8; deliver fax, 9; save as new, 0. ME026 To check next, enter 5; delete, 6; archive, 7; time-stamp, 8; deliver fax, 9; save as new, 0. To check next, enter 5; delete, 6; archive, 7; time-stamp, 8; redirect, 9. To check next, enter 5; delete, 6; archive, 7; time-stamp, 8; redirect, 9; save as new, 0. To check next, enter 5; delete, 6; archive, 7; time-stamp, 8; redirect, 9; save as new, 0. ME025 ME024

PH_Chk_MAM_FaxMsg_Fax_New

PH_Chk_MAM_Box_Old PH_Chk_MAM_Box_New

ME029

PH_Chk_MAM_VMNet_NotResendable

To check next, enter 5; delete, 6; ME027 archive, 7; time-stamp, 8; save as new, 0. To confirm cancellation, enter 1. To confirm this selection enter 1, to cancel it enter 2. To confirm, enter 1. SR030 FX013 SR046

PH_Chk_MAM_FaxMsg_NoFax_New

PH_Leave_ToConfirmCancel PH_Fax_YouSelected PH_Leave_Confirm PH_Group_ConfirmorDelete

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Prompts by text To confirm, enter 1. To hear the next name, enter 2.

Prompt Phrases containing prompt DR030 PH_Dir_NameYesOrNo PH_Box_YouEntered PH_Box_ClientNowAvail PH_Box_ClientNowAvail PH_Pause_PauseToPlay PH_Rec_RecordingPaused PH_Rec_EnterPauseToContinue PH_Sys_SysMgrContinueMenu PH_Hold_YouAreInLine

To confirm, enter 1; to try again, enter GI004 2. To connect, enter 1. VC002

To continue leaving a message, enter 2. VC003 To continue playing, enter 8. To continue recording, enter 8. To continue system maintenance, enter 1. To quit, enter 2. SL046 SR016 SY068

To continue to hold, enter 1; to leave a HD006 message, 2; to try another extension, 3. You must enter a digit to remain connected. To continue to hold, please say yes; to stop holding, remain silent. To continue to wait for a fax machine, enter 1. To cancel your fax and add to your voice message, enter 2. To continue to wait for a fax machine, enter 1. To cancel your fax and leave a voice message, enter 2. To continue to wait for a fax machine, say yes. To cancel your fax and add to your message, remain silent. To continue to wait for a fax machine, say yes. To cancel your fax and leave a message, remain silent. HD034 FB012

PH_Hold_YouAreInLine PH_Fax_YouAreInLine

FB011

PH_Fax_YouAreInLine

FB026

PH_Fax_YouAreInLine

FB027

PH_Fax_YouAreInLine

To create a group, enter 4; edit a group, ME020 5; list groups, 6; delete a group, 7.

PH_Opt_ToCreateAGroupEnter4

TABLE 1: PROMPTS BY TEXT

67

Prompts by text To delete a member... To delete another member...

Prompt Phrases containing prompt GR057 GR059 PH_Group_DelMemberbyName PH_Group_DelMemberbyExt PH_Group_ContDelMemberbyName PH_Group_ContDelMemberbyExt PH_Sub_EnterSecurityCode PH_Sub_EnterSecurityCode PH_FaxCk_MenuOfferUsualNum PH_FaxCk_MenuOfferNum PH_Net_OneToDisconnect PH_Sub_MsgHandlingRedirectMenu PH_Sub_MsgHandlingMenu PH_Leave_ToExitListEnterStar PH_Sub_ExitOrAskForName PH_Sub_ExitOrAskForExt

To delete your security code, enter star SP085 now. To delete your security code, just wait and I'll delete it. To deliver to your usual fax machine, enter 1. To deliver to... To disconnect, enter 1. To edit, enter 4; change special delivery, 5. To edit, enter 4; change special delivery, 5; address to others, 6. SP084 FM023 FM022 NT006 SL121 SL106

To exit the list, enter a digit at any time. SR027 To exit, enter star. SL109

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SYSTEM CONVERSATION GUIDE

Prompts by text To exit, enter star.

Prompt Phrases containing prompt GL017 PH_Group_AddMemberbyName PH_Group_DelMemberbyName PH_Group_ToExitEnterStar PH_HvmAdm_EnterExtension PH_Group_AddMemberbyExt PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyName PH_Group_ContDelMemberbyName PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyExt PH_Net_Grp_AskForNodeNumber PH_Net_Grp_AskForExtAtNode PH_Net_Grp_AskForNameAtNode PH_Eml_EmailMsgMAM PH_AEml_CalMAM PH_AEml_TaskMAM PH_AEml_InboxMAMOptions PH_AEml_CalMAMOptions PH_AEml_TaskMAMOptions PH_SBOwn_LikeToResetBox PH_Sub_EditMsgYesNoMenu PH_Sub_EnterFirst3Letters PH_Opt_ToHearCurrentGreeting

To hear current greeting, enter 4; switch greeting, 5; edit standard greeting, 6; edit alternate greeting, 7; edit busy greeting, 8. To hear current greeting, enter 4; switch greeting, 5; edit standard greeting, 6; edit alternate greeting, 7; edit busy greeting, 8; edit fax greeting, 9. To hear new messages, enter 4; leave messages, 5; review old messages, 6; setup options, 7.

ME010

FM066

PH_Opt_ToHearCurrentGreetingWithFax

ME002

PH_Opt_NewMessages PH_SM_Opt_NewMessages

TABLE 1: PROMPTS BY TEXT

69

Prompts by text To hear return receipts, enter 4; leave messages, 5; review old messages, 6; setup options, 7.

Prompt Phrases containing prompt ME005 PH_Opt_HearReceipts PH_SM_Opt_HearReceipts PH_Dir_ToStartHearAgain PH_Opt_ToHearMessageEnter4 PH_Opt_ToHearMessageNotHeard

To hear the list again, press the pound DR011 keyenter pound. To hear this message, enter 4; cancel, 5; ME013 change special delivery, 6. To hear this message, enter 4; cancel, 5; ME014 change special delivery, 6; list who has not heard it, 7. To help process this call, please enter your 10-digit phone number. To help process this call, please enter your account code. To help process this call, please enter your account code. To help process this call, please enter your complete phone number. To insert 1 second pauses, enter pound. To leave a message, enter 2. To leave messages, enter 5; review old messages, 6; setup options, 7. To list recipients, enter 4. To list recipients, enter 4; accept, 5; decline, 6. To list recipients, enter 4; accept, 5; decline, 6; mark complete, 7. To list recipients, enter 4; mark complete, 7. GI005 GI002 GI006 GI001 SP086 VC004 ME006 EM226 EM227 EM228 EM243

(Not used in current version.) PH_Box_GatherAccountNumber (Not used in current version.) PH_Box_GatherPhoneNumber PH_Sub_EnterNewPhoneNumber PH_Box_ClientNowAvail PH_Opt_LeaveMessages PH_SM_Opt_LeaveMessages PH_AEml_InboxMAMOptions PH_AEml_CalMAMOptions PH_AEml_TaskMAMOptions PH_AEml_TaskMAMOptions

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SYSTEM CONVERSATION GUIDE

Prompts by text

Prompt Phrases containing prompt PH_OAI_SelectMessage

To play a message, press the one-touch IN001 key. To look through your message list, press the Next or Previous key. To record, enter 2. To reply, enter 1; for no reply, enter 2. To reply, enter 1; for no reply, enter 2. SR018 EM232 GL031

PH_Pause_2ToRecord (Not used in current version.) (Not used in current version.) PH_Chk_MAM_Subscriber_Old PH_Chk_MAM_Subscriber_New

To reply, enter 4; check next, 5; delete, ME023 6; archive, 7; time-stamp, 8; redirect, 9. To reply, enter 4; check next, 5; delete, ME022 6; archive, 7; time-stamp, 8; redirect, 9; save as new, 0. To rerecord, enter pound. GL032

PH_Box_FirstEditMenu PH_Box_NextEditMenu PH_Sub_EditMsgYesNoMenu PH_Chk_MAM_VMNet_ResendableNew PH_Chk_MAM_VMNet_ResendableOld PH_Chk_MAM_VMNet_ResendableOld

To resend, enter 4, check next, 5; delete, 6; archive, 7; time-stamp, 8; redirect, 9; save as new, 0. To resend, enter 4; check next, 5; delete, 6; archive, 7; time-stamp, 8; redirect, 9.

ME028

ME032

To reset a personal message box, enter SM001 1. To select a document, enter its number FX001 at any time during this message. To select another document, enter its number now. To send it this way, enter 1. To send to... To send, enter star; to rerecord, enter pound. To start the list again, enter pound. FX002 SD003 FM084 GL028 DR010

PH_SBOwn_LikeToResetBox PH_Fax_RequestDoc PH_Fax_RequestDoc PH_Spdl_ToSendThisWay PH_PTF_ToSendToOfferNum PH_Eml_ReplyOptions PH_Dir_ToStartHearAgain

TABLE 1: PROMPTS BY TEXT

71

Prompts by text To stop the directory, enter pound. To stop the directory, enter pound.

Prompt Phrases containing prompt DR004 DR026 PH_Dir_ToStopDir PH_Dir_ConfirmWhenHeard PH_Dir_ConfirmReminder PH_Box_RoutedByClientChoices PH_Box_RoutedByClientChoices (Not used in current version.) PH_Box_OfferReqHold PH_Dir_NoMatches PH_Dir_NoMoreMatches PH_FaxCk_MenuEnterNum PH_Fax_YouAreInLine

To transfer, enter 1. To continue leaving VC015 a message for... To transfer, enter 1. To leave a message VC014 for... To try again, enter pound. To try another extension, enter 3. To try another name, enter 1. GL030 VC017 DR006

To use a different fax machine, enter 2. FM024 To wait for a fax machine, enter 1. To cancel your fax and add to your voice message, enter 2. To wait for a fax machine, enter 1. To cancel your fax and leave a voice message, enter 2. To... Today at... Tomorrow at... Totaling... Transfer and delivery options complete. Would you like to review them? FB010

FB009

PH_Fax_YouAreInLine

DT032 DT021 DT023 DT030 SP049

PH_Dlv_ScheduleActiveFrom PH_SysMgr_ScheduleIsActive SUBPH_DateTime PH_Spdl_FutureAt SUBPH_DateTime PH_Spdl_FutureAt PH_Chk_TotalTime PH_Sub_TransDlvOptionsComplete

Transfer options complete. Would you SP055 like to review them?

PH_Sub_TransferOptionsComplete

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SYSTEM CONVERSATION GUIDE

Prompts by text Tuesday (leading) Tuesday (Trailing) twelfth.... twentieth... twenty-eighth... twenty-fifth... twenty-first... twenty-fourth... twenty-ninth... twenty-second... twenty-seventh... twenty-sixth... twenty-third... Unable to log in to the e-mail system.

Prompt Phrases containing prompt DT037 DT002 DT054 DT062 DT070 DT067 DT063 DT066 DT071 DT064 DT069 DT068 DT065 EM020 SUBPH_Days SUBPH_Days SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth PH_Eml_CantLoginNoEmailAccess PH_Eml_ErrorsRedirecting PH_Dlv_UrgentDeliveryIs PH_Chk_XUrgent SUBPH_Days SUBPH_Days PH_GAEN_NetNodeOut PH_GAEN_NetNodeOut

Urgent message delivery is currently... SP032 Urgent. Wednesday (leading) Wednesday (Trailing) Went out of service due to a critical error. SD022 DT038 DT003 ER008

Went out of service due to the ER009 maximum number of failed calls being reached.

TABLE 1: PROMPTS BY TEXT

73

Prompts by text When callers can't reach you directly they will go to your voice mailbox. To encourage callers to leave a message, your mailbox should include a personal message to greet them. When you are finished, enter star. When you are finished, enter star.

Prompt Phrases containing prompt SS007 PH_Sub_WhenCallersCantReachYou

NT023 GL025

PH_Net_Lv_AMIS_AskForExtAtNode PH_Box_PleaseEnterCallback PH_Dir_ConfirmWhenHeard PH_Fax_RequestDoc PH_Box_PleaseEnterCallback

When you hear the name of the person DR025 you are trying to reach, enter 1. When you're finished selecting documents, enter star. When you're finished, enter "star. FX028 "GL025

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SYSTEM CONVERSATION GUIDE

Prompts by text When you're finished, enter star.

Prompt Phrases containing prompt GL025 PH_Box_PleaseEnterCallback PH_Dlv_EnterStartTime PH_Dlv_EnterStopTime PH_Dlv_EnterActiveDays PH_Sub_StateYourNameAtTheBeep PH_Sub_ChooseACodeWillNotForget PH_Sub_EnterSecurityCode PH_Sub_OneWayPeopleKnow PH_Sub_EnterNewPhoneNumber PH_Spdl_EnterTime PH_Opt_ToHearMessageEnter4 PH_Opt_ToHearMessageNotHeard PH_Opt_ForUrgentEnter4 PH_Group_RecordGroupName PH_Fax_EnterFaxNumber PH_Net_EnterExt PH_Box_GatherPhoneNumber PH_Box_GatherAccountNumber PH_Sub_EnterSecurityCodeNow PH_Eml_EnterPassword PH_Eml_EnterNewPassword PH_Eml_ReEnterPassword PH_Eml_EnterCurrentPassword PH_Eml_HowEnterAlphaNumPwd PH_Sub_WillHaveTwoGreetings PH_Sub_WillHaveSameGreeting PH_Sub_RecordBusyGreeting PH_Sub_RecordPersonalGreeting PH_SysMgr_EnterFaxExtension PH_Fax_HoldOptions

While you are holding, you may enter 2 FB019 to add to your voice message, or 3 to try another extension at any time. While you are holding, you may enter 2 VC007 to continue with your message, or 3 to try another extension at any time.

PH_Hold_HoldOptions

TABLE 1: PROMPTS BY TEXT

75

Prompts by text

Prompt Phrases containing prompt PH_Hold_HoldOptions

While you are holding, you may enter 2 HD008 to leave a message, or 3 to try another extension at any time. While you are holding, you may enter 2 FB020 to leave a voice message, or 3 to try another extension at any time. Who may I say is calling? Will be delivered shortly. Will be sent according to the network delivery schedule. With return receipt requested. Would like to take your call. Would like you to hold. Would you it faxed to you? (Appointment) Would you it faxed to you? (Appointment) Would you it faxed to you? (Note) Would you it faxed to you? (Unconfirmed note) MB011 FM031 SR049 SD016 VC001 VC006 EM150 EM154 EM160 EM162

PH_Fax_HoldOptions

PH_Xfer_WhomIsCalling PH_FaxCk_ConfirmDelivery PH_Spdl_SentImmediately PH_Spdl_WithReceipt PH_Box_ClientNowAvail PH_Box_ClientWantsYouToHold PH_AEml_WouldLikeToFax PH_AEml_WouldLikeToFax PH_AEml_WouldLikeToFax PH_AEml_WouldLikeToFax PH_AEml_WouldLikeToFax PH_AEml_WouldLikeToFax (Not used in current version.) PH_Chk_LikeToArchive PH_FaxCk_LikeToDeliverUsualNum PH_Sub_Ask_MessageOptions

Would you like it faxed to you? (E-mail EM130 message) Would you like it faxed to you? (Fax messages) Would you like it faxed to you? (Voice messages) Would you like me to archive this? Would you like me to deliver this to your usual fax machine? Would you like message options? EM099 EM086 SL014 FM021 SL103

76

SYSTEM CONVERSATION GUIDE

Prompts by text

Prompt Phrases containing prompt (Not used in current version.) PH_Sub_LikeSpecialDeliveryRedir PH_Spdl_LikeSpecialDelivery PH_Spdl_LikeSpecialDeliveryRep PH_AEml_LikeToAccept PH_AEml_LikeToAccept PH_AEml_LikeToAccept PH_Sys_LikeToBeSysMgr PH_Sub_LikeToAccessSetup PH_Group_LikeToAddMembers PH_Group_LikeToAddToThisGroup PH_SysMgr_DoesNotHaveMailbox PH_Sub_LikeIncludedInDirectory

Would you like only the headers faxed? EM052 Would you like special delivery for this SD004 message? Would you like special delivery for this SD005 reply? Would you like to accept this appointment? Would you like to accept this note? Would you like to accept this task? Would you like to access system manager options? Would you like to access your setup options? EM155 EM163 EM195 SY069 SP001

Would you like to add members to this GR034 group list? Would you like to add members to this GR033 group? Would you like to add one? SY040

SS008 Would you like to be listed in the directory, so that outside callers may reach you just by knowing your name? Enter 1 for Yes or 2 for No. Would you like to be transfered to the operator? SC009

PH_Spr_GotoOperator PH_Leave_WouldYouLiketoCancel PH_SysMgr_ChangeBox PH_SysMgr_ChangeAnotherBox PH_Sub_LikeToChangeTransfer

Would you like to cancel this message? SR006 Would you like to change a mailbox? Would you like to change another mailbox? SY061 SY076

Would you like to change call transfer? SP062

TABLE 1: PROMPTS BY TEXT

77

Prompts by text Would you like to change it?

Prompt Phrases containing prompt SP014 PH_Dlv_LikeToChange PH_Sub_WouldYouLikeToChange PH_Sub_TXWouldYouLikeToSwitch PH_Sub_LikeToChangePhoneNumber PH_SysMgr_OperatorBoxIs PH_SysMgr_TheClockIsSetAt PH_SysMgr_TheDateIsSetAt PH_SysMgr_TheCurrentGreetingIs PH_Dlv_LikeToChangeWorkPhone PH_SysMgr_LikeToChangeScheduleX PH_SysMgr_LikeToChangeScheduleX PH_SysMgr_LikeToChangeScheduleX PH_SysMgr_LikeToChangeSchedule PH_Spdl_LikeToChangeSpecial PH_Sub_LikeToChangePhoneNumber PH_SysMgr_ChangeBoxGreetings PH_Group_LikeToChangeName PH_SysMgr_ChangeGreeting PH_SysMgr_ChangeOperator PH_SysMgr_ChangeSchedule

Would you like to change it?

SY010

Would you like to change message delivery to your work phone? Would you like to change schedule 1, interval A? Would you like to change schedule 1, interval B? Would you like to change schedule 1, interval C? Would you like to change schedule 1? Would you like to change special delivery for this message? Would you like to change the current phone number?

DS001 SY056 SY057 SY058 SY055 SD006 SP010

Would you like to change the greetings SY084 for... Would you like to change the name of GR035 this group? Would you like to change the opening SY062 greetings? Would you like to change the operator SY064 mailbox? Would you like to change the system schedule? SY063

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SYSTEM CONVERSATION GUIDE

Prompts by text Would you like to change them? Would you like to change this? Would you like to change to alternate greeting mode?

Prompt Phrases containing prompt SP047 GR038 SY023 PH_Sub_WouldYouLikeToChange PH_Group_LikeToChangeThis PH_SysMgr_SystemIsIn PH_Spdl_ChangeToImmediate PH_Sub_LikeToChangeDelivery PH_Sub_LikeToChangeDirStatus PH_Eml_LikeToChgEmailPassword PH_Eml_LikeToChgEmailSetup PH_Eml_LikeToChgEmailTotaling PH_Sub_LikeToChangeGreetings PH_Sub_LikeToChangeGroups PH_Sub_LikeToChangeOptions PH_Sub_LikeToChangeRecordName PH_Sub_LikeToChangeSpelledName PH_Sub_LikeToChangeTransorDlv PH_Chk_WouldLikeToCheck PH_AEml_WouldLikeToCheck

Would you like to change to immediate SD029 delivery? Would you like to change your delivery SP015 options? Would you like to change your directory listing status? Would you like to change your e-mail password? Would you like to change your e-mail setup? Would you like to change your e-mail totaling? Would you like to change your greetings? SP048 EM014 EM012 EM013 SP006

Would you like to change your groups? GR039 Would you like to change your personal options? Would you like to change your recorded name? SP016 SP050

Would you like to change your spelled SP051 name? Would you like to change your transfer SP046 or delivery options? Would you like to check it? Would you like to check it? (Appointment) SL050 EM149

TABLE 1: PROMPTS BY TEXT

79

Prompts by text Would you like to check it? (Appointment) Would you like to check it? (E-mail message) Would you like to check it? (Fax message) Would you like to check it? (Inbox messages) Would you like to check it? (Note) Would you like to check it? (Task) Would you like to check it? (Task) Would you like to check it? (Unconfirmed note) Would you like to check it? (Voicemessage) Would you like to check them?

Prompt Phrases containing prompt EM153 EM128 EM097 EM072 EM159 EM188 EM193 EM161 EM084 SL051 PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_Chk_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_AnotherDay PH_AEml_WouldLikeToCheck

Would you like to check them? (E-mail EM129 messages) Would you like to check them? (Fax messages) Would you like to check them? (Inbox messages) Would you like to check them? (Voice messages) Would you like to check today's calendar? EM098 EM073 EM085 EM141

Would you like to check your calendar EM145 for another day? Would you like to check your completed tasks for another day? EM247

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SYSTEM CONVERSATION GUIDE

Prompts by text Would you like to check your completed tasks? Would you like to check your incomplete tasks for another day? Would you like to check your incomplete tasks? Would you like to check your new appointments? Would you like to check your new tasks? Would you like to continue reviewing this message? Would you like to continue system maintenance?

Prompt Phrases containing prompt EM244 EM183 EM179 EM142 EM180 SR034 SY065 PH_AEml_WouldLikeToCheck PH_AEml_AnotherDay PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck (Not used in current version.) PH_SysMgr_ContinueMaintenance PH_Group_LikeToContinueMaint PH_Group_LikeToCreateNewGroup PH_Group_LikeToAddAnother PH_Group_LikeToDeleteAGroup PH_Group_LikeToDeleteAnother (Not used in current version.) PH_SysMgr_LikeToDeleteIt PH_Group_LikeToDeleteMembers PH_Group_LikeToDeleteFromThis PH_SysMgr_LikeToDeleteMailbox

Would you like to continue with group GR040 maintenance? Would you like to create a new group? GR041 Would you like to create another group? Would you like to delete a group? Would you like to delete another group? Would you like to delete it? Would you like to delete it? Would you like to delete members from this group list? Would you like to delete members from this group? Would you like to delete the mailbox? GR045 GR042 GR043 SP005 SY053 GR046 GR044 SY036

TABLE 1: PROMPTS BY TEXT

81

Prompts by text Would you like to delete the security code? Would you like to delete your security code? Would you like to do anything else? Would you like to edit a group? Would you like to edit another group? Would you like to hear it?

Prompt Phrases containing prompt SY033 SP022 SP003 GR047 GR050 SL048 PH_SysMgr_ResetPassword PH_Sub_WouldYouLikeToDeleteCode PH_Sub_LikeToDoAnythingElse PH_Group_LikeToEditAGroup PH_Group_LikeToEditAnother PH_Chk_WouldLikeToHear PH_Chk_LikeToHearIt PH_Eml_EmailAudioBody PH_SysMgr_LikeToGetStatus PH_Chk_WouldLikeToHear PH_Spdl_KeepFuture PH_Leave_LikeToLeaveAnother PH_Leave_LikeToLeaveAny PH_Leave_LikeLeaveGroupAnother PH_Leave_LikeLeavePersonAnother PH_Group_LikeToListAllGroups PH_Group_LikeToListMembers PH_Box_FirstEditMenu PH_Group_LikeToChangeMore (Not used in current version.)

Would you like to hear system information? Would you like to hear them? Would you like to keep that? Would you like to leave another message?

SY073 SL049 SD030 SR009

Would you like to leave any messages? SR001 Would you like to leave this group an additional message? SR002

Would you like to leave this person an SR007 additional message? Would you like to list all your groups? Would you like to list members of this group? Would you like to listen, rerecord or send this message? Would you like to make any more changes to this group? Would you like to make changes to another group? GR048 GR049 SC020 GR051 GR052

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Prompts by text Would you like to make this greeting active? Would you like to mark it complete? (Task) Would you like to mark it complete? (Task)

Prompt Phrases containing prompt SP035 EM190 EM196 PH_Sub_MakeThisCurrentGreeting PH_AEml_MarkItComplete PH_AEml_MarkItComplete PH_Group_RecordMessageNow PH_SBOwn_LikeToRecordGreeting PH_SBOwn_LikeToRecordVoiceName PH_Leave_LikeRecordIntroduction PH_Leave_LikeToRedirect PH_Chk_LikeToRedirect PH_Eml_LikeToReplyToMsg PH_AEml_LikeToReply PH_Sub_TXWouldYouLikeToRerecord PH_Sub_TXWouldYouLikeToRerecord PH_Sub_TXWouldYouLikeToRerecord PH_Sub_WouldYouLikeToRerecord PH_Sub_WouldYouLikeToRerecord PH_Sub_WouldYouLikeToRerecord

Would you like to record a message for GR053 this group now? Would you like to record a personal greeting? SM005

Would you like to record a voice name? SM004 Would you like to record an introduction? SL023

Would you like to redirect this message SL027 to anyone else? Would you like to redirect this? Would you like to reply to this message? Would you like to rerecord the alternate greeting? Would you like to rerecord the standard day greeting? Would you like to rerecord the standard night greeting? Would you like to rerecord your alternate greeting? Would you like to rerecord your busy greeting? Would you like to rerecord your standard greeting? SL022 EM064 SP073 SP064 SP065 SP036 SP081 SP037

TABLE 1: PROMPTS BY TEXT

83

Prompts by text Would you like to reset the mailbox to new? Would you like to review it?

Prompt Phrases containing prompt PH_Net_LikeToResend PH_SysMgr_LikeToResetMailbox PH_Leave_GroupMessageNotHeard PH_Leave_PersonHasNotHeardLast PH_Leave_LikeToReviewGroupMessage (Not used in current version.) PH_Group_ReviewListofGroups PH_Group_LikeToReviewList PH_Sub_EnrollSetSecurityCode SY034 SR033

Would you like to resend the message? NT016

Would you like to review or redirect old SL020 messages? Would you like to review the list of your GR054 groups? Would you like to review this list? GR055

Would you like to set a security code to SS009 safeguard your mailbox? Enter 1 for Yes or 2 for No. Would you like to set a security code? Would you like to set your security code? Would you like to switch to the alternate greeting? Would you like to switch to the standard day and night greeting? Would you like to switch to your alternate greeting? Would you like to switch to your alternate greeting? Would you like to switch to your standard greeting? Would you like to try again? SM003 SP018 SP074 SP066 SP038 SP054 SP039 SP070

PH_SBOwn_LikeToSetSecurityCode PH_Sub_LikeToSetSecurityCode PH_Sub_SetSecurityCode PH_Sub_TXWouldYouLikeToSwitch PH_Sub_TXWouldYouLikeToSwitch PH_Sub_WouldYouLikeToSwitch (Not used in current version.) PH_Sub_WouldYouLikeToSwitch PH_Dlv_LikeToTryAgain PH_Spdl_NotRecognizeDate PH_Group_NoMatches PH_Eml_InvalidPasswordTryAgain

84

SYSTEM CONVERSATION GUIDE

Prompts by text Would you like to try again?

Prompt Phrases containing prompt SY011 PH_SysMgr_IdInUseTryAgain PH_SysMgr_TimeNotValid PH_SysMgr_DaysNotValid PH_SysMgr_ValueNotValid PH_Spr_TryAnotherName PH_AEml_WouldLikeToFax PH_AEml_WouldLikeToFax PH_Leave_StillLikeLeaveMessage SUBPH_DateTime PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine

Would you like to try another name?

SC010

Would you liked it faxed to you? (Task) EM189 Would you liked it faxed to you? (Task) EM194 Would you still like to leave this person SR039 a message? Yesterday at... You are eighth in line. You are fifth in line. You are first in line. You are fourth in line. You are ninth in line. You are second in line. You are seventh in line You are sixth in line. You are tenth in line. You are third in line. DT022 HD017 HD014 HD010 HD013 HD018 HD011 HD016 HD015 HD019 HD012

TABLE 1: PROMPTS BY TEXT

85

Prompts by text

Prompt Phrases containing prompt PH_Sub_CanHaveTwoGreetings

SS012 You can have two greetings: one for when you are not available, another for when you are on the phone. Would you like to have two greetings? You cannot reply to this message. You have 1 new message... You have 1 saved message. You have 10 new messages... You have 10 saved messages. You have 2 new messages... You have 2 saved messages. You have 3 new messages... You have 3 saved messages. You have 4 new messages... You have 4 saved messages. You have 5 new messages... You have 5 saved messages. You have 6 new messages... You have 6 saved messages. You have 7 new messages... You have 7 saved messages. You have 8 new messages... You have 8 saved messages. You have 9 new messages... You have 9 saved messages. You have a call on You have a message from this person. EM038 SL093 SL124 SL102 SL133 SL094 SL125 SL095 SL126 SL096 SL127 SL097 SL128 SL098 SL129 SL099 SL130 SL100 SL131 SL101 SL132 MB032 SR004

PH_Eml_CannotReplyToMsg SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10SavedMessages PH_Box_PleasePickUp PH_Chk_MessageHaventHeard

86

SYSTEM CONVERSATION GUIDE

Prompts by text You have entered... You have no completed tasks for... You have no completed tasks.

Prompt Phrases containing prompt GI003 EM172 EM165 PH_Box_YouEntered PH_AEml_AllTaskCount PH_AEml_AllTaskCount PH_AEml_OldInboxCount PH_AEml_YouHaveNoXXXMessages PH_AEml_IncompleteTaskCount PH_AEml_IncompleteTaskCount PH_AEml_NewInboxCount PH_AEml_YouHaveNoXXXMessages PH_FaxCk_YouHaveFaxes PH_AEml_AllTaskCount PH_AEml_AllTaskCount PH_AEml_IncompleteTaskCount PH_AEml_IncompleteTaskCount PH_FaxCk_YouHaveFaxes (Not used in current version.) PH_Chk_YouHaveReview PH_Chk_YouHaveUrgent PH_Fax_YouSelected PH_Fax_RequestedMaximum PH_Fax_YouSelected PH_AEml_NewInboxCount PH_AEml_OldInboxCount PH_AEml_IncompleteTaskCount PH_AEml_AllTaskCount

You have no email messages to review EM071 You have no incomplete tasks for... You have no incomplete tasks. You have no new e-mail messages. You have no new faxes. You have one completed task for... You have one completed task. You have one incomplete task for... You have one incomplete task. You have one new fax. You have one new message. You have one old message to review. You have one urgent message. You have selected document... You have selected the maximum number of documents allowed. You have selected... You have... You have... EM171 EM164 EM070 FM007 EM174 EM167 EM173 EM166 FM008 SL035 SL034 SL072 FX012 FX016 FX011 EM067 EM168

TABLE 1: PROMPTS BY TEXT

87

Prompts by text You have...

Prompt Phrases containing prompt SL039 PH_Chk_YouHaveNew PH_Chk_YouHaveUrgent PH_Chk_YouHaveReview PH_Chk_GuestHasSavedMsgs PH_FaxCk_YouHaveFaxes PH_Leave_YouLeftGroup PH_Leave_YouLeftPerson PH_Fax_WontHoldSoTakeMsg PH_Dir_YouMayEnterExt PH_Eml_HowEnterAlphaNumPwd

You left this group another message. You left this person another message.

SR038 SR037

You may add to your voice message at FB006 the tone. You may enter the extension at any time. DR003

You may enter your e-mail password at EM010 any time. To indicate a letter, enter the key with the letter you want, followed by a 1 for the first letter on that key, 2 for the second letter, and 3 for the third letter. For example, for A, enter 2-1; for B, enter 2-2; and so on. To indicate a number, enter 1 followed by the number you want. For example, for 1, enter 1-1; for 2, enter 1-2; and so on. For Q, enter 0-1. For Z, enter 0-2. You may leave a voice message at the tone. You must delete an existing mailbox before you can add a new one. You must set a security code or... You sent the fax... You still have one new fax. You still have one new message. You still have one urgent message. FB005 SY070 EM230 FM082 FM011 SL037 SL068

PH_Fax_WontHoldSoTakeMsg PH_SysMgr_DoesNotHaveMailbox PH_AEml_NeedSecurityCode PH_PTF_CannotTransmit PH_FaxCk_YouStillHaveFaxes PH_Chk_YouStillHaveNew PH_Chk_YouStillHaveUrgent

88

SYSTEM CONVERSATION GUIDE

Prompts by text You still have...

Prompt Phrases containing prompt SL038 PH_Chk_YouStillHaveNew PH_Chk_YouStillHaveUrgent PH_FaxCk_YouStillHaveFaxes PH_Sub_WillHaveSameGreeting

You will have the same greeting for when you are not available and when you are on the phone. At the tone, please record your personal greeting.

SS014

You will have two greetings. At the SS013 tone, please record your standard greeting for when you are not available. You will not be listed in the directory since a listing requires both your recorded name and a spelled name. Callers will have to know your extension number to reach you or leave you a message. Your alternate greeting is... Your busy greeting is... SS010

PH_Sub_WillHaveTwoGreetings

PH_Sub_YouHaveNotBeenListed

SP040 SP080

PH_Sub_YourGreetingIs PH_Sub_YourGreetingIs PH_AEml_ApptCount PH_AEml_ApptCount PH_AEml_ApptCount PH_AEml_ApptCount PH_AEml_ApptCount PH_Box_RoutedByClient PH_Box_RoutedByClient PH_Sub_YourGreetingIs

Your calendar has no appointments for EM131 today. Your calendar has no appointments for... EM135

Your calendar has one appointment for EM132 today. Your calendar has one appointment for... Your calendar has... Your call has been transferred to... Your call is being transferred to... Your current greeting is... EM136 EM133 VC012 VC018 SP008

TABLE 1: PROMPTS BY TEXT

89

Prompts by text Your disk is almost full. Logging of all call data has been suspended.

Prompt Phrases containing prompt ER007 PH_GAEN_DiskFullLog PH_GAEN_DiskFullDebug PH_GAEN_DiskFullRecord PH_Eml_NoChangePassword PH_FaxCk_YourFaxBox PH_FaxCk_YourFaxBox PH_FaxCk_YourFaxBoxTrail PH_FaxCk_YourFaxBox PH_Sub_YourGreetingIs PH_Fax_AddressedTo PH_FaxCk_ConfirmDelivery PH_Fax_DocWillBeSentTo PH_PTF_YourFaxWillBeSentTo PH_AEml_NewInboxCount PH_AEml_OldInboxCount PH_Leave_GroupMessageNotHeard PH_Leave_GroupMessageBeingCopied PH_Leave_LikeToReviewGroupMessage PH_Sub_ListingInDirectoryIsNow PH_Chk_YourMessageBox PH_Chk_YourMessageBox PH_Box_YourMessageBox PH_Chk_YourMessageBox

Your disk is almost full. Logging of ER005 diagnostic traces has been suspended. Your disk is almost full. Message recording has been suspended. Your e-mail password could not be changed. Your fax box has a message. Your fax box has an urgent message. Your fax box. (Trailing) Your fax box... Your fax greeting is... Your fax will be addressed to the person at extension... Your fax will be delivered shortly. Your fax will be sent to... Your inbox has... ER006 EM009 FM046 FM045 FM077 FM047 FM065 FX026 FM030 FX021 EM066

Your last message has not been heard. SR032 Your last message to this group is still being copied. Your listing in the directory is now... Your message box has a message. Your message box has an urgent message. Your message box... SR048 SP052 SL008 SL071 SL053

90

SYSTEM CONVERSATION GUIDE

Prompts by text Your message has been sent again. Your message to... Your new e-mail password is now active. Your new name is... Your new security code has now been activated. Your recorded name is currently... Your reply has been sent. Your reply has been sent. Your reply will be sent by e-mail. Recording... Your security code has been deleted. Your security code has not been changed. Your standard greeting is...

Prompt Phrases containing prompt SL117 NT007 EM022 SP030 SP027 SP053 EM040 SL123 EM043 SP023 SP024 SP041 PH_Chk_MessageSentAgain PH_Chk_YourMessageTo PH_Eml_NewEmailPwdNowActive PH_Sub_YourNewNameIs PH_Sub_SecurityCodeNowActive PH_Sub_YourRecordedNameIs PH_Eml_ReplySent PH_Chk_YourReplyHasBeenSent PH_Eml_ReplyIntro PH_Sub_SecurityCodeDeleted PH_Sub_SorryCodesDidNotMatch PH_Sub_YourGreetingIs

TABLE 1: PROMPTS BY TEXT

91

Prompts and phrase names by prompt number

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

93

Table 2: Prompts and phrase names by prompt number


This table provides a list of the system prompts, sorted by complete prompt number. The list includes: The complete prompt number The prompt text The phrase or phrases which use the prompt Phrase(s) containing prompt

Prompt Prompt text by prompt number

DR001 Please enter the first three letters of the PH_Dir_PleasePressLetters PH_Dir_Please SayLetters person's last name. (Last name directory)Please enter the first three letters of the person's first name. (First name directory) DR002 Please enter the letters now. PH_Dir_PleaseEnterLetters PH_Leave_AskForName PH_Sub_EnterFirst3Letters PH_Sub_DoesNotKnowExtension PH_Sub_ExitOrAskForExt PH_Group_ContAddMemberbyName PH_Group_ContDelMemberbyName PH_Net_Lv_AskForNameAtNode PH_Net_Grp_AskForNameAtNode PH_Dir_YouMayEnterExt PH_Dir_ToStopDir PH_Dir_NoMatches PH_Dir_NoMatches PH_Dir_NoMoreMatches PH_Dir_AssistanceCouldNot

DR003 You may enter the extension at any time. DR004 To stop the directory, enter pound. DR005 There are no matches to the three letters you entered. DR006 To try another name, enter 1. DR007 I'm sorry, directory assistance could not be completed.

94

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number DR008 This directory will help you find a person's extension by their department. DR009 End of... DR010 To start the list again, enter pound. DR011 To hear the list again, ? press the pound key. DR012 Extension...

Phrase(s) containing prompt PH_Dir_ThisDirWill

PH_Dir_EndOfGroup PH_Dir_ToStartHearAgain PH_Dir_ToStartHearAgain PH_Dir_NameOrExt PH_Box_HelloIHaveACallFor PH_Net_SubscriberAtNode PH_Spr_InvalidExtension PH_Spr_IsThisCorrect PH_Dir_ForNameEnterPH_Chk_For SUBPH_EnterNumber PH_FaxCk_MenuOfferNum PH_PTF_ToSendToOfferNum SUBPH_EnterNumber PH_Box_RoutedByClientChoices SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber SUBPH_EnterNumber PH_Dir_ToStopDir

DR013 For... DR014 Enter 1.

DR015 Enter 2. DR016 Enter 3. DR017 Enter 4. DR018 Enter 5. DR019 Enter 6. DR020 Enter 7. DR021 Enter 8. DR022 Enter 9. DR023 Enter 0. DR024 Remember, you may enter the extension at any time.

DR025 When you hear the name of the person PH_Dir_ConfirmWhenHeard you are trying to reach, enter 1.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

95

Prompt Prompt text by prompt number DR026 To stop the directory, enter pound. DR030 To confirm, enter 1. To hear the next name, enter 2. DS001 DS002 DS003 DS004 DS005 DS006 DS007 DS008 DS009 DS010 Would you like to change message delivery to your work phone?

Phrase(s) containing prompt PH_Dir_ConfirmWhenHeard PH_Dir_ConfirmReminder PH_Dir_NameYesOrNo PH_Dlv_LikeToChangeWorkPhone

Change delivery to your home phone? PH_Dlv_LikeToChangeHomePhone Change delivery to your pager? Change delivery to your spare phone? Message delivery to your work phone is... PH_Dlv_LikeToChangePagerPhone PH_Dlv_LikeToChangeSparePhone PH_Dlv_MessageDeliveryIs

Message delivery to your home phone PH_Dlv_MessageDeliveryIs is... Message delivery to your pager is... Message delivery to your spare phone is... The current schedule is active from... Enter the new days active by pressIndicate the new days active by entering 1 for Sunday, 2 for Monday, and so on. Enter the time to the minute. Enter the starting time to the minute. Enter the ending time to the minute. PH_Dlv_MessageDeliveryIs PH_Dlv_MessageDeliveryIs PH_Dlv_ScheduleActiveFrom PH_Dlv_EnterActiveDays

DS011 DS012 DS013 DS014 DS015

PH_Spdl_EnterTime PH_Dlv_EnterStartTime PH_Dlv_EnterStopTime

Enter the day of the month as a number PH_Spdl_EnterDayOfMonth from 1 to 31. Enter the month of the year as a PH_Spdl_EnterMonth number from 1 to 12 where January is 1 and so on.

96

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number DS016 The current phone number contains special dialing codes that cannot be entered over the phone. Are you sure you want to change this number?

Phrase(s) containing prompt PH_Sub_CurrentNumberHasSpecial

DS017 DS018 DS019 DS020

Schedule options complete. Would you PH_Sub_ScheduleOptionsComplete like to review them? This delivery schedule is incomplete. PH_Dlv_ScheduleIncomplete

Delivery options complete. Would you PH_Sub_DeliveryOptionsComplete like to review them? For later today, enter 0; for tomorrow, PH_Spdl_ForLaterEnter enter 1; for two days from now, enter 2; and so on. To indicate a month and day, enter 9. Enter the year as a four-digit number. (Not used in current version.)

DS021 DS022 DS023 DS024 DS025 DS026

I'm sorry, I did not recognize your time PH_Dlv_NotRecognizeTime entry. I'm sorry, I did not recognize the date you entered. I'm sorry, I did not recognize the days you entered. There are no valid delivery times. This schedule cannot deliver messages. PH_Spdl_NotRecognizeDate PH_Dlv_NotRecognizeDays PH_Dlv_NoValidTimes

I'm sorry, this schedule has a delivery PH_Dlv_NoChangeOverPhone mode that cannot be changed over the phone. There are currently no scheduled days. PH_Dlv_NoScheduledDays There are currently no scheduled hours. There is no phone number. This delivery schedule cannot dial out. On... PH_Dlv_NoScheduledHours PH_Sub_ThereIsNoPhoneNumber PH_Dlv_OnDays

DS027 DS028 DS029 DS030

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

97

Prompt Prompt text by prompt number DS031 There is no current phone number.

Phrase(s) containing prompt PH_Sub_NoCurrentPhoneNumber SUBPH_Days SUBPH_Days SUBPH_Days SUBPH_Days SUBPH_Days SUBPH_Days SUBPH_Days SUBPH_Month SUBPH_Month SUBPH_Month SUBPH_Month SUBPH_Month SUBPH_Month SUBPH_Month SUBPH_Month SUBPH_Month SUBPH_Month SUBPH_Month SUBPH_Month SUBPH_ExDateTime PH_Spdl_FutureAt SUBPH_DateTime PH_Spdl_FutureAt SUBPH_DateTime SUBPH_DateTime PH_Spdl_FutureAt

DT001 Monday (Trailing) DT002 Tuesday (Trailing) DT003 Wednesday (Trailing) DT004 Thursday (Trailing) DT005 Friday (Trailing) DT006 Saturday (Trailing) DT007 Sunday (Trailing) DT008 January DT009 February DT010 March DT011 April DT012 May DT013 June DT014 July DT015 August DT016 September DT017 October DT018 November DT019 December DT020 At... DT021 Today at... DT022 Yesterday at... DT023 Tomorrow at...

98

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number DT024 Over...

Phrase(s) containing prompt SUBPH_NumberTrailing SUBPH_DateTime PH_Leave_NumberHaveNotHeard SUBPH_DateTime PH_Chk_TotalTime PH_Chk_TotalTime (Not used in current version.) PH_Chk_TotalTime PH_Chk_TotalTime SUBPH_Days PH_Chk_And PH_FaxCk_YouHaveFaxes PH_AEml_ApptCount PH_AEml_IncompleteTaskCount PH_Dlv_ScheduleActiveFrom PH_SysMgr_ScheduleIsActive SUBPH_Time SUBPH_Time PH_Dlv_1ForAm2ForPm SUBPH_Days SUBPH_Days SUBPH_Days SUBPH_Days SUBPH_Days SUBPH_Days SUBPH_Days SUBPH_DayOfMonth SUBPH_DayOfMonth

DT025 Days ago at... DT026 One minute. DT027 Minutes. DT028 Second. DT029 Seconds. DT030 Totaling... DT031 And...

DT032 To... DT033 a.m. DT034 p.m. DT035 For a.m., enter 1. For p.m., enter 2. DT036 Monday (leading) DT037 Tuesday (leading) DT038 Wednesday (leading) DT039 Thursday (leading) DT040 Friday (leading) DT041 Saturday (leading) DT042 Sunday (leading) DT043 first... DT044 second...

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

99

Prompt Prompt text by prompt number DT045 third... DT046 fourth... DT047 fifth... DT048 sixth... DT049 seventh... DT050 eighth... DT051 ninth... DT052 tenth... DT053 eleventh... DT054 twelfth.... DT055 thirteenth... DT056 fourteenth... DT057 fifteenth... DT058 sixteenth... DT059 seventeenth... DT060 eighteenth... DT061 nineteenth... DT062 twentieth... DT063 twenty-first... DT064 twenty-second... DT065 twenty-third... DT066 twenty-fourth... DT067 twenty-fifth... DT068 twenty-sixth... DT069 twenty-seventh... DT070 twenty-eighth...

Phrase(s) containing prompt SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth

100

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number DT071 twenty-ninth... DT072 thirtieth... DT073 thirty-first... EM001 I cannot access text-to-speech. EM002 ...e-mail subsystem... EM003 E-mail totaling is now...

Phrase(s) containing prompt SUBPH_DayOfMonth SUBPH_DayOfMonth SUBPH_DayOfMonth PH_Eml_TTSError (Not used in current version.) PH_Eml_MsgCountingIsNow

EM004 Please enter your e-mail password now. PH_Eml_EnterPassword EM005 Please enter your new e-mail password PH_Eml_EnterNewPassword now. EM006 Please re-enter your new e-mail password now. PH_Eml_ReEnterPassword

EM007 The password you entered is not valid. PH_Eml_InvalidPassword PH_Eml_InvalidPasswordTryAgain EM008 The passwords you entered do not match. Your e-mail password has not been changed. EM009 Your e-mail password could not be changed. PH_Eml_PWsMismatched

PH_Eml_NoChangePassword

EM010 You may enter your e-mail password at PH_Eml_HowEnterAlphaNumPwd any time. To indicate a letter, enter the key with the letter you want, followed by a 1 for the first letter on that key, 2 for the second letter, and 3 for the third letter. For example, for A, enter 2-1; for B, enter 2-2; and so on. To indicate a number, enter 1 followed by the number you want. For example, for 1, enter 1-1; for 2, enter 1-2; and so on. For Q, enter 0-1. For Z, enter 0-2. EM011 ...is not valid. Please re-enter the letter now PH_Eml_LetterError

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

101

Prompt Prompt text by prompt number EM012 Would you like to change your e-mail setup? EM013 Would you like to change your e-mail totaling? EM014 Would you like to change your e-mail password?

Phrase(s) containing prompt PH_Eml_LikeToChgEmailSetup PH_Eml_LikeToChgEmailTotaling PH_Eml_LikeToChgEmailPassword

EM015 E-mail setup options complete. Would PH_Eml_SetupOptionsComplete you like to review them? EM016 To change your e-mail totaling, enter 4, PH_Eml_SetupOptionsMenu e-mail password, 5. EM017 <5 seconds of silence> PH_Eml_PWEntrySilence

EM018 E-mail will not be accessible during this PH_Eml_EmailNotAccessible call. PH_Eml_CantLoginNoEmailAccess PH_AEml_NeedSecurityCode EM019 Enter your current e-mail password now EM020 Unable to log in to the e-mail system. EM021 If your password uses letters, enter pound pound. PH_Eml_EnterCurrentPassword PH_Eml_CantLoginNoEmailAccess PH_Eml_ErrorsRedirecting PH_Eml_EnterPassword PH_Eml_EnterNewPassword PH_Eml_ReEnterPassword PH_Eml_EnterCurrentPassword PH_Eml_NewEmailPwdNowActive PH_Eml_EmailBodyIntro PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader (Not used in current version.) PH_Eml_EmailBodyIntro

EM022 Your new e-mail password is now active. EM023 ...titled... EM024 ...with... EM025 ...attachments. EM026 ...with one attachment. EM027 ...from... EM028 There is no additional message.

102

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number EM029 There is no text message. EM030 ...and is... EM031 ...kilobyte. EM032 ...kilobytes. EM033 ...megabyte. EM034 ...megabytes. EM035 The attachment is... EM036 The first attachment is... EM037 The next attachment is... EM038 You cannot reply to this message. EM039 One moment while I send your reply. EM040 Your reply has been sent.

Phrase(s) containing prompt PH_Eml_EmailBodyIntro PH_Eml_EmailBodySize PH_Eml_EmailBodySize PH_Eml_EmailBodySize PH_Eml_EmailBodySize PH_Eml_EmailBodySize PH_Eml_EmailBodyIntro PH_Eml_EmailBodyIntro PH_Eml_EmailBodyIntro PH_Eml_CannotReplyToMsg PH_Eml_SendingReply PH_Eml_ReplySent

PH_Eml_EmailReplyError EM041 I'm sorry, I was unable to send your reply to the e-mail system. Please see your system manager if you need more information. EM042 Message options are not available for this reply. EM043 Your reply will be sent by e-mail. Recording... EM044 ...an unknown source. EM045 I'm sorry, I can't access this message. EM046 I'm sorry, I can't access your e-mail. EM047 Message file not found. EM048 Adding message to fax. EM049 Faxing... EM050 ...message to you now. PH_Eml_ReplyOptions PH_Eml_ReplyIntro PH_Eml_UnknownSource PH_Eml_SorryCantAccessMessage PH_Eml_SorryCantAccessEmail PH_Eml_MessageFileNotFound PH_Eml_AddingMsgToFax PH_Eml_FaxingMsgsToYou PH_Eml_FaxingMsgsToYou

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

103

Prompt Prompt text by prompt number EM051 ...messages to you now.

Phrase(s) containing prompt PH_Eml_FaxingMsgsToYou

EM052 Would you like only the headers faxed? (Not used in current version.) EM053 I'll forward the message to the e-mail system now. EM054 I'm sorry, I cannot redirect e-mail to this subscriber. PH_Eml_ForwardToEmail PH_Eml_ErrorsRedirecting

EM055 The subscribers settings are improperly PH_Eml_ErrorsRedirecting configured for e-mail. EM056 ...a large sound file that must be converted. EM057 ...a very large sound file that must be converted. EM058 ...a sound file that is too large to convert. EM059 I'll convert it now. (Sound file) PH_Eml_EmailAudioBody PH_Eml_EmailAudioBody PH_Eml_EmailAudioBody PH_Eml_ConvertItNow

EM060 I'm sorry, I'm unable to convert this file PH_Eml_UnableToConvertFile format EM061 Please see your system manager if you PH_Eml_ErrorsRedirecting need more information. PH_Eml_EmailAudioBody EM062 The message you left for... EM063 ...was fowarded to the e-mail system. PH_Eml_TheMsgYouLeftFor PH_Eml_FwdToEmailReceipt

EM064 Would you like to reply to this message? PH_Eml_LikeToReplyToMsg PH_AEml_LikeToReply EM065 ...about... EM066 Your inbox has... EM067 You have... EM068 ...new messages. PH_Eml_About PH_AEml_NewInboxCount PH_AEml_OldInboxCount PH_AEml_NewInboxCount PH_AEml_OldInboxCount PH_AEml_NewInboxCount

104

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number EM069 ...messages to review. EM070 You have no new e-mail messages. EM071 You have no email messages to review EM072 Would you like to check it? (Inbox messages) EM073 Would you like to check them? (Inbox messages) EM074 ...new voice messages. EM075 ...one new voice message. EM076 ...old voice messages to review. EM077 ...one old voice message to review. EM078 ...left a voice message. EM079 ...left an urgent voice message. EM080 ...copied you a voice message.

Phrase(s) containing prompt PH_AEml_OldInboxCount PH_AEml_NewInboxCount PH_AEml_YouHaveNoXXXMessages PH_AEml_OldInboxCount PH_AEml_YouHaveNoXXXMessages PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_NewInboxCount PH_AEml_NewInboxCount PH_AEml_OldInboxCount PH_AEml_OldInboxCount PH_AEml_VoiceHeader PH_AEml_VoiceHeader PH_AEml_VoiceHeader

EM081 ...copied you an urgent voice message. PH_AEml_VoiceHeader EM082 ...blind copied you a voice message. EM083 ...blind copied you an urgent voice message. EM084 Would you like to check it? (Voicemessage) EM085 Would you like to check them? (Voice messages) EM086 Would you like it faxed to you? (Voice messages) EM087 ...new fax messages. EM088 ...one new fax message. PH_AEml_VoiceHeader PH_AEml_VoiceHeader PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck (Not used in current version.) PH_AEml_NewInboxCount PH_AEml_NewInboxCount

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

105

Prompt Prompt text by prompt number EM089 ...old fax massages to review. EM090 ...one old fax message to review. EM091 ...left a fax. EM092 ...left an urgent fax. EM093 ...copied you a fax. EM094 ...copied you an urgent fax. EM095 ...blind copied you a fax. EM096 ...blind copied you an urgent fax. EM097 Would you like to check it? (Fax message) EM098 Would you like to check them? (Fax messages) EM099 Would you like it faxed to you? (Fax messages) EM100 ...new e-mail messages. EM101 ...one new e-mail message. EM102 ...old e-mail messages to review. EM103 ...one old e-mail message to review. EM104 ...left a short message. EM105 ...left an urgent, short message. EM106 ...left a medium-length message. EM107 ...left an urgent, medium-length message. EM108 ...left a long message. EM109 ...left an urgent, long message. EM110 ...left a very long message. EM111 ...left an urgent, very long message.

Phrase(s) containing prompt PH_AEml_OldInboxCount PH_AEml_OldInboxCount PH_AEml_FaxHeader PH_AEml_FaxHeader PH_AEml_FaxHeader PH_AEml_FaxHeader PH_AEml_FaxHeader PH_AEml_FaxHeader PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToFax PH_AEml_NewInboxCount PH_AEml_NewInboxCount PH_AEml_OldInboxCount PH_AEml_OldInboxCount PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader

106

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number EM112 ...copied you a short message.

Phrase(s) containing prompt PH_AEml_EmailHeader

EM113 ...copied you an urgent, short message. PH_AEml_EmailHeader EM114 ...copied you a medium-length message. EM115 ...copied you an urgent, mediumlength message. EM116 copied you a long message. EM117 copied you an urgent, long message. EM118 copied you a very long message. EM119 copied you an urgent, very long message. EM120 blind copied you a short message. EM121 blind copied you an urgent, short message. EM122 blind copied you a medium-length message. EM123 blind copied you an urgent, mediumlength message. EM124 blind copied you a long message. EM125 blind copied you an urgent, long message. EM126 blind copied you a very long message. EM127 blind copied you an urgent, very long message. EM128 Would you like to check it? (E-mail message) PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_EmailHeader PH_AEml_WouldLikeToCheck

EM129 Would you like to check them? (E-mail PH_AEml_WouldLikeToCheck messages)

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

107

Prompt Prompt text by prompt number

Phrase(s) containing prompt

EM130 Would you like it faxed to you? (E-mail PH_AEml_WouldLikeToFax message) EM131 Your calendar has no appointments for PH_AEml_ApptCount today. EM132 Your calendar has one appointment for PH_AEml_ApptCount today. EM133 Your calendar has... EM134 ...appointments for today. EM135 Your calendar has no appointments for... EM136 Your calendar has one appointment for... EM137 ...appointments for... PH_AEml_ApptCount PH_AEml_ApptCount PH_AEml_ApptCount PH_AEml_ApptCount PH_AEml_ApptCount

EM138 ...and one new appointment to accept. PH_AEml_ApptCount EM139 ...and no new appointments to accept. PH_AEml_ApptCount EM140 ...new appointments to accept. EM141 Would you like to check today's calendar? EM142 Would you like to check your new appointments? EM143 (Not used in current version.) EM144 (Not used in current version.) EM145 Would you like to check your calendar for another day? EM146 ...scheduled an appointment... EM147 ...scheduled an urgent appointment... EM148 The appointment is located at... EM149 Would you like to check it? (Appointment) PH_AEml_ApptCount PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToFax PH_AEml_WouldLikeToFax PH_AEml_AnotherDay PH_AEml_ApptHeader PH_AEml_ApptHeader PH_AEml_ApptLocatedAt PH_AEml_WouldLikeToCheck

108

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number EM150 Would you it faxed to you? (Appointment) EM151 ...has requested an appointment... EM152 ...has requested an urgent appointment... EM153 Would you like to check it? (Appointment) EM154 Would you it faxed to you? (Appointment) EM155 Would you like to accept this appointment? EM156 ...sent a note for... EM157 ...sent an urgent note for... EM158 The note states... EM159 Would you like to check it? (Note) EM160 Would you it faxed to you? (Note) EM161 Would you like to check it? (Unconfirmed note) EM162 Would you it faxed to you? (Unconfirmed note) EM163 Would you like to accept this note? EM164 You have no incomplete tasks. EM165 You have no completed tasks. EM166 You have one incomplete task. EM167 You have one completed task. EM168 You have... EM169 ...incomplete tasks.

Phrase(s) containing prompt PH_AEml_WouldLikeToFax PH_AEml_ApptHeader PH_AEml_ApptHeader PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToFax PH_AEml_LikeToAccept PH_AEml_NoteHeader PH_AEml_NoteHeader PH_AEml_MsgIs PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToFax PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToFax PH_AEml_LikeToAccept PH_AEml_IncompleteTaskCount PH_AEml_AllTaskCount PH_AEml_IncompleteTaskCount PH_AEml_AllTaskCount PH_AEml_IncompleteTaskCount PH_AEml_AllTaskCount PH_AEml_IncompleteTaskCount

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

109

Prompt Prompt text by prompt number EM170 ...completed tasks for today. EM171 You have no incomplete tasks for... EM172 You have no completed tasks for... EM173 You have one incomplete task for... EM174 You have one completed task for... EM175 ...incomplete tasks for... EM176 ...completed tasks for... EM177 ...and one new task to accept. EM178 ...new tasks to accept. EM179 Would you like to check your incomplete tasks? EM180 Would you like to check your new tasks? EM181 (Not used in current version.) EM182 (Not used in current version.) EM183 Would you like to check your incomplete tasks for another day? EM184 ...assigned a task due... EM185 ...assigned an urgent task due... EM186 This task has been completed. EM187 This task is not complete. EM188 Would you like to check it? (Task)

Phrase(s) containing prompt PH_AEml_AllTaskCount PH_AEml_IncompleteTaskCount PH_AEml_AllTaskCount PH_AEml_IncompleteTaskCount PH_AEml_AllTaskCount PH_AEml_IncompleteTaskCount PH_AEml_AllTaskCount PH_AEml_IncompleteTaskCount PH_AEml_IncompleteTaskCount PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToCheck PH_AEml_WouldLikeToFax PH_AEml_WouldLikeToFax PH_AEml_AnotherDay PH_AEml_TaskHeader PH_AEml_TaskHeader (Not used in current version.) (Not used in current version.) PH_AEml_WouldLikeToCheck

EM189 Would you liked it faxed to you? (Task) PH_AEml_WouldLikeToFax EM190 Would you like to mark it complete? (Task) EM191 ...has requested a task due... EM192 ...has requested an urgent task due... PH_AEml_MarkItComplete PH_AEml_TaskHeader PH_AEml_TaskHeader

110

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number EM193 Would you like to check it? (Task)

Phrase(s) containing prompt PH_AEml_WouldLikeToCheck

EM194 Would you liked it faxed to you? (Task) PH_AEml_WouldLikeToFax EM195 Would you like to accept this task? EM196 Would you like to mark it complete? (Task) EM197 This appointment is from... EM198 This task was assigned... EM199 ...and due... EM200 This note is for... EM201 There are no other recipients. EM202 Addressed to... EM203 Copied to... EM204 Appointment accepted. EM205 Task accepted. EM206 Note accepted. EM207 Appointment declined EM208 Task declined. EM209 Note declined. EM210 Task marked complete. EM211 The message is... EM212 The message states... EM213 ...until... EM214 For calendar options, enter 3; reply, 4; check next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9; save as new, 0. PH_AEml_LikeToAccept PH_AEml_MarkItComplete PH_AEml_MMTimeStamp PH_AEml_MMTimeStamp SUBPH_DueSpan PH_AEml_MMTimeStamp (Not used in current version.) PH_AEnl_AddressedTo PH_AEml_AddressedTo PH_AEml_Accepted PH_AEml_Accepted PH_AEml_Accepted PH_AEml_Declined PH_AEml_Declined PH_AEml_Declined PH_AEml_MarkedComplete PH_AEml_MsgIs PH_AEml_MsgIs SUBPH_TimeSpan PH_AEml_CalMAM

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

111

Prompt Prompt text by prompt number EM215 For calendar options, enter 3; reply, 4; check next, 5; delete, 6; time stamp, 8; redirect, 9; save as new, 0. EM216 For calendar options, enter 3; reply, 4; check next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9. EM217 For calendar options, enter 3; reply, 4; check next, 5; delete, 6; time stamp, 8; redirect, 9.

Phrase(s) containing prompt PH_AEml_CalMAM

PH_AEml_CalMAM

PH_AEml_CalMAM

EM218 For task options, enter 3; reply, 4; check PH_AEml_TaskMAM next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9; save as new, 0. EM219 For task options, enter 3; reply, 4; check PH_AEml_TaskMAM next, 5; delete, 6; time stamp, 8; redirect, 9; save as new, 0. EM220 For task options, enter 3; reply, 4; check PH_AEml_TaskMAM next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9. EM221 For task options, enter 3; reply, 4; check PH_AEml_TaskMAM next, 5; delete, 6; time stamp, 8; redirect, 9. EM222 For e-mail options, enter 3; reply, 4; check next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9; save as new, 0. EM223 For e-mail options, enter 3; reply, 4; check next, 5; delete, 6; time stamp, 8; redirect, 9; save as new, 0. EM224 For e-mail options, enter 3; reply, 4; check next, 5; delete, 6; fax, 7; time stamp, 8; redirect, 9. EM225 For e-mail options, enter 3; reply, 4; check next, 5; delete, 6; time stamp, 8; redirect, 9. PH_AEml_EmailMsgMAM

PH_AEml_EmailMsgMAM

PH_AEml_EmailMsgMAM

PH_AEml_EmailMsgMAM

112

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number EM226 To list recipients, enter 4. EM227 To list recipients, enter 4; accept, 5; decline, 6. EM228 To list recipients, enter 4; accept, 5; decline, 6; mark complete, 7.

Phrase(s) containing prompt PH_AEml_InboxMAMOptions PH_AEml_CalMAMOptions PH_AEml_TaskMAMOptions

EM229 For any e-mail message, to include the PH_AEml_FaxContentsOfEmail contents of your e-mail messages, enter 1. To include just the headers, enter 2. EM230 You must set a security code or... EM231 This options is not available. EM232 To reply, enter 1; for no reply, enter 2. EM233 Text-to-speech temporarily unavailable. EM234 ...incomplete. PH_AEml_NeedSecurityCode PH_AEml_FeatureNotSupported PH_AEml_OptionNotSupported (Not used in current version.) (Not used in current version.) (Not used in current version.)

EM235 For tomorrow, enter 1; for two days PH_AEml_EnterMonthAndDay from now, enter 2; and so on. To enter a month and day, enter 9. EM236 ...and no e-mail items to fax. EM237 ...and one e-mail item to fax. EM238 ...e-mail items to fax. EM239 There is nothing to fax. EM240 For more information, please contact you system administrator. EM241 (Not used in current version.) EM242 ...and no new tasks to accept. EM243 To list recipients, enter 4; mark complete, 7. (Not used in current version.) PH_FaxCk_YouHaveFaxes PH_FaxCk_YouHaveFaxes PH_FaxCk_YouHaveFaxes PH_AEml_FeatureNotSupported (Not used in current version.) PH_AEml_IncompleteTaskCount PH_AEml_TaskMAMOptions

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

113

Prompt Prompt text by prompt number EM244 Would you like to check your completed tasks? EM245 ...today. EM246 ...today's... EM247 Would you like to check your completed tasks for another day? ER001

Phrase(s) containing prompt PH_AEml_WouldLikeToCheck (Not used in current version.) (Not used in current version.) PH_AEml_WouldLikeToCheck

An error occurred with disk PH_GAEN_DiskRedundancy redundancy. The system is running on a single drive. An error occurred during disk maintenance. PH_GAEN_DiskOptimization

ER002 ER003

An error occurred during your regularly PH_GAEN_TapeBackup scheduled backup. It is important to have a current backup. The voice mail system... PH_GAEN_VMS

ER004 ER005 ER006 ER007 ER008 ER009

Your disk is almost full. Logging of PH_GAEN_DiskFullDebug diagnostic traces has been suspended. Your disk is almost full. Message recording has been suspended. Your disk is almost full. Logging of all call data has been suspended. Went out of service due to a critical error. PH_GAEN_DiskFullRecord PH_GAEN_DiskFullLog PH_GAEN_NetNodeOut

Went out of service due to the PH_GAEN_NetNodeOut maximum number of failed calls being reached. Online backup has terminated with an PH_GAEN_OnLineBackupFailed error. The data link to the telephone system has failed. PH_GAEN_SerialIntegrationDown

ER010 ER011

114

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number ER012 ER013 ER014 ER015 ER016 ER017 ER018 ER019 ER020 ER021 ER022 ER023 ER024 The temperature in the main chassis has exceeded safe operating limits.

Phrase(s) containing prompt PH_GAEN_HeatProblem

One of the power supply fans has failed. PH_GAEN_PowerSupplyFanDown

One of the fans in the main chassis has PH_GAEN_CPUFanDown failed. At least one non-critical disk error has been detected. PH_GAEN_DiskErrNonCritical

At least one critical disk error has been PH_GAEN_DiskErrCritical detected. A disk drive has failed. A power supply has failed in the disk storage system. The system cannot dial out because a voice board has failed. PH_GAEN_DiskDriveDown PH_GAEN_DiskPowerSupplyDown PH_GAEN_VoiceBoardDownCantDialout

The system is running on UPS battery PH_GAEN_UPSEngaged power because main power has failed. Main power has been restored. The fax system has failed. At least one voice board has failed. PH_GAEN_MainPowerRestored PH_GAEN_FaxDown PH_GAEN_VoiceBoardDown

The System Monitoring Unit has failed. PH_GAEN_AlarmUnitDown Until this unit is fixed, the system cannot diagnose hardware problems or send out an alert. The System Monitoring Unit battery is PH_GAEN_AlarmUnitBatteryLow low. The System Monitoring Unit modem has failed. The system cannot use this modem to send out an alert. The data link to the Property Management System has failed. PH_GAEN_AlarmUnitModemDown

ER025 ER026

ER027

PH_GAEN_PMSLinkDown

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

115

Prompt Prompt text by prompt number ER028 A problem has been detected.

Phrase(s) containing prompt PH_GAEN_SerialIntegrationDown PH_GAEN_PowerSupplyFanDown PH_GAEN_HeatProblem PH_GAEN_CPUFanDown PH_GAEN_DiskErrNonCritical PH_GAEN_DiskErrCritical PH_GAEN_DiskDriveDown PH_GAEN_DiskPowerSupplyDown PH_GAEN_VoiceBoardDownCantDialout PH_GAEN_UPSEngaged PH_GAEN_FaxDown PH_GAEN_VoiceBoardDown PH_GAEN_AlarmUnitDown PH_GAEN_AlarmUnitBatteryLow PH_GAEN_AlarmUnitModemDown PH_GAEN_PMSLinkDown PH_GAEN_PowerSupplyBadVoltage PH_GAEN_TapeNeedsCleaning PH_GAEN_DiskFanDown PH_GAEN_PowerSupplyDown PH_GAEN_AlarmUnitHeatProblem PH_GAEN_VoiceBoardDownCantAnswer PH_GAEN_VoiceBoardDownCantDoLamps PH_GAEN_RAIDFanFail PH_GAEN_Fax_CantReceiveOrDeliver PH_GAEN_Fax_CantReceive PH_GAEN_Fax_CantDeliver

116

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number ER029 Please contact your system representative.

Phrase(s) containing prompt PH_GAEN_DiskRedundancy PH_GAEN_DiskOptimization PH_GAEN_TapeBackup PH_GAEN_DiskFullDebug PH_GAEN_DiskFullRecord PH_GAEN_DiskFullLog PH_GAEN_OnLineBackupFailed PH_GAEN_SerialIntegrationDown PH_GAEN_PowerSupplyFanDown PH_GAEN_HeatProblem PH_GAEN_CPUFanDown PH_GAEN_DiskErrNonCritical PH_GAEN_DiskErrCritical PH_GAEN_DiskDriveDown PH_GAEN_DiskPowerSupplyDown PH_GAEN_VoiceBoardDownCantDialout PH_GAEN_UPSEngaged PH_GAEN_FaxDown PH_GAEN_VoiceBoardDown PH_GAEN_AlarmUnitDown PH_GAEN_AlarmUnitBatteryLow PH_GAEN_AlarmUnitModemDown PH_GAEN_PMSLinkDown PH_GAEN_PowerSupplyBadVoltage PH_GAEN_TapeNeedsCleaning PH_GAEN_DiskFanDown PH_GAEN_PowerSupplyDown PH_GAEN_AlarmUnitHeatProblem PH_GAEN_VoiceBoardDownCantAnswer PH_GAEN_VoiceBoardDownCantDoLamps PH_GAEN_RAIDFanFail PH_GAEN_Fax_CantReceiveOrDeliver PH_GAEN_Fax_CantReceive PH_GAEN_Fax_CantDeliver PH_GAEN_PowerSupplyBadVoltage

ER030

At least one of the power supplies is malfunctioning.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

117

Prompt Prompt text by prompt number ER031 ER032 ER033 ER034 The tape backup unit needs cleaning immediately. A fan has failed in the disk storage system. One of the power supplies has failed. The temperature in the System Monitoring Unit has exceeded safe operating limits. The system cannot answer the phone because a voice board has failed. The system cannot activate message waiting indications because a voice board has failed. A fan has failed in the disk storage system. Main power has been restored, but shutdown is already underway.

Phrase(s) containing prompt PH_GAEN_TapeNeedsCleaning PH_GAEN_DiskFanDown PH_GAEN_PowerSupplyDown PH_GAEN_AlarmUnitHeatProblem

ER035 ER036

PH_GAEN_VoiceBoardDownCantAnswer PH_GAEN_VoiceBoardDownCantDoLamps

ER037 ER038 ER039

PH_GAEN_RAIDFanFail PH_GAEN_MainPowerRestoredShutdown Started

PH_GAEN_Fax_CantReceiveOrDeliver The fax system is improperly configured. Until it is fixed, the system cannot receive or deliver faxes. PH_GAEN_Fax_CantReceive The fax system is improperly configured. Until it is fixed, the system cannot receive faxes. The fax system is improperly PH_GAEN_Fax_CantDeliver configured. Until it is fixed, the system cannot deliver faxes. All voice boards have failed. Fax for... Please state what it's about. Please state what this fax is about. PH_GAEN_VBoardAllFail PH_Fax_Greet (Not used in current version.) PH_Fax_Annotate

ER040

ER041

ER042 FB001 FB002 FB003

118

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number FB004 FB005 FB006 FB007 FB008 FB009 I'll record your message at the tone. You may leave a voice message at the tone. You may add to your voice message at the tone. All fax machines are in use. All fax machines are still in use. To wait for a fax machine, enter 1. To cancel your fax and leave a voice message, enter 2. To wait for a fax machine, enter 1. To cancel your fax and add to your voice message, enter 2. To continue to wait for a fax machine, enter 1. To cancel your fax and leave a voice message, enter 2. To continue to wait for a fax machine, enter 1. To cancel your fax and add to your voice message, enter 2. I'll transfer you to a fax machine now. When you hear the fax tone, press the start button on your fax machine. I'm sorry, I can't receive a fax at this time. I'm sorry, I can't deliver a fax at this time. (Not used in current version.) Fax calls are answered in the order received. ...or to try another extension, enter pound.

Phrase(s) containing prompt PH_Fax_WontHoldSoTakeMsg PH_Fax_WontHoldSoTakeMsg PH_Fax_WontHoldSoTakeMsg PH_Fax_HoldAllStillBusy PH_Fax_HoldAllStillBusy PH_Fax_YouAreInLine

FB010

PH_Fax_YouAreInLine

FB011

PH_Fax_YouAreInLine

FB012

PH_Fax_YouAreInLine

FB013

PH_Fax_EnterStart

FB014 FB015 FB016 FB017 FB018

PH_Fax_SystemDown PH_Fax_SystemDown (Not used in current version.) PH_Fax_YouAreInLine PH_Fax_YouAreInLine

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

119

Prompt Prompt text by prompt number FB019

Phrase(s) containing prompt

While you are holding, you may enter 2 PH_Fax_HoldOptions to add to your voice message, or 3 to try another extension at any time. While you are holding, you may enter 2 PH_Fax_HoldOptions to leave a voice message, or 3 to try another extension at any time. Remember, you may enter 2 to add to PH_Fax_HoldOptions your voice message, or 3 to try another extension at any time. Remember, you may enter 2 to leave a voice message, or 3 to try another extension at any time. If you don't want to leave a message, just enter star after the tone. If you'd like to wait for a fax machine, say yes. To cancel your fax and add to your message, remain silent. If you'd like to wait for a fax machine, say yes. To cancel your fax and leave a message, remain silent. To continue to wait for a fax machine, say yes. To cancel your fax and add to your message, remain silent. To continue to wait for a fax machine, say yes. To cancel your fax and leave a message, remain silent. PH_Fax_HoldOptions

FB020

FB021

FB022

FB023 FB024

PH_Fax_AnnotateFollowup PH_Opt_ToChangePhoneEtcPlusFax PH_Fax_YouAreInLine

FB025

PH_Fax_YouAreInLine

FB026

PH_Fax_YouAreInLine

FB027

PH_Fax_YouAreInLine

FM001 Message delivery. For your work phone, PH_Opt_MessageDelivery enter 4; home phone, 5; pager, 6; spare phone, 7; fax machine, 8. FM002 To change the phone number, enter 4; PH_Opt_ToChangeThePhoneNumber schedule, 5; delivery mode, 6; fax notification, 7.

120

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number FM003 Change delivery to your fax machine? FM004 Delivery to your fax machine is... FM005 This phone rings to tell you when you have a fax. FM006 This phone does not ring to tell you when you have a fax. FM007 You have no new faxes. FM008 You have one new fax. FM009 There is one new fax... FM010 There are... FM011 You still have one new fax. FM012 New faxes. (Trailing) FM013 Faxes. (Trailing) FM014 ...including... FM015 ...including one fax. FM016 ...without voice annotation. FM017 Deliver this fax? FM018 Deliver these faxes? FM019 Deliver this fax? FM020 Deliver this fax again? FM021 Would you like me to deliver this to your usual fax machine? FM022 To deliver to... FM023 To deliver to your usual fax machine, enter 1.

Phrase(s) containing prompt PH_Dlv_LikeToChangeFaxMachine PH_Dlv_MessageDeliveryIs PH_Dlv_PhoneNotifiesForFax PH_Dlv_PhoneNotifiesForFax PH_FaxCk_YouHaveFaxes PH_FaxCk_YouHaveFaxes PH_FaxCk_YouHaveVoicelessFaxes PH_FaxCk_YouHaveVoicelessFaxes PH_FaxCk_YouStillHaveFaxes PH_FaxCk_YouHaveFaxes PH_FaxCk_YouStillHaveFaxes PH_FaxCk_IncludingFaxes PH_FaxCk_IncludingFaxes PH_FaxCk_IncludingFaxes PH_FaxCk_YouHaveVoicelessFaxes PH_FaxCk_LikeToDeliver PH_FaxCk_LikeToDeliver PH_FaxCk_LikeToDeliverThis PH_FaxCk_LikeToRedeliverThis PH_FaxCk_LikeToDeliverUsualNum PH_FaxCk_MenuOfferNum PH_FaxCk_MenuOfferUsualNum

FM024 To use a different fax machine, enter 2. PH_FaxCk_MenuEnterNum

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

121

Prompt Prompt text by prompt number FM025 I'll deliver this fax to your usual fax machine. FM026 Enter the digits of the fax phone number. FM027 This fax cannot be delivered, since no phone number has been specified. FM028 Save this fax as new? FM029 Fax saved as new. FM030 Your fax will be delivered shortly. FM031 Will be delivered shortly. FM032 The fax has this voice annotation...

Phrase(s) containing prompt PH_FaxCk_HandsFreeOfferUsualNum PH_FaxCk_EnterPhoneNum PH_PTF_EnterFaxNumber PH_FaxCk_NoPhoneAtAll PH_FaxCk_SaveFaxAsNew PH_FaxCk_FaxSavedAsNew PH_FaxCk_ConfirmDelivery PH_FaxCk_ConfirmDelivery PH_FaxCk_FirstNextIsAnnotated

FM033 The first fax has this voice annotation... PH_FaxCk_FirstNextIsAnnotated FM034 The next fax has this voice annotation... PH_FaxCk_FirstNextIsAnnotated FM035 The fax has no voice annotation. FM036 The first fax has no voice annotation. FM037 The next fax has no voice annotation. FM038 Fax arrived... FM039 Fax attempted... FM040 This fax is already being delivered. FM041 This fax has already been delivered. FM042 No fax to deliver. FM043 Error receiving a fax. FM044 Error during a fax. FM045 Your fax box has an urgent message. FM046 Your fax box has a message. FM047 Your fax box... FM048 Archive this fax? PH_FaxCk_FirstNextNotAnnotated PH_FaxCk_FirstNextNotAnnotated PH_FaxCk_FirstNextNotAnnotated PH_FaxCk_ArrivedAt PH_FaxCk_AttemptedAt PH_FaxCk_DeliveryInProgress PH_FaxCk_AlreadyDelivered PH_FaxCk_NoFaxToDeliver (Not used in current version.) (Not used in current version.) PH_FaxCk_YourFaxBox PH_FaxCk_YourFaxBox PH_FaxCk_YourFaxBox PH_FaxCk_SaveFaxAsOld

122

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number FM049 Fax archived. FM050 This fax has never been delivered.

Phrase(s) containing prompt PH_FaxCk_FaxSavedAsOld PH_FaxCk_FaxNeverDelivered

FM051 The first fax could not be automatically PH_FaxCk_AutodeliverFailed delivered. FM052 The next fax could not be automatically PH_FaxCk_AutodeliverFailed delivered. FM053 The fax could not be automatically delivered. PH_FaxCk_AutodeliverFailed

FM054 To change the phone number, enter 4; PH_Fax_ChangeFaxPhoneMenu to change the schedule, 5. FM055 The caller chose not to hold for a fax port. FM056 ...but, all fax ports were busy. PH_FaxCk_CallerDidntHold PH_FaxCk_CallerCouldntHold

FM057 Please see your system manager if you PH_FaxCk_SysFailedReceiving need more information about why this fax couldn't be received. FM058 The fax... FM059 The first fax... FM060 The next fax... FM061 A fax delivery you requested was incomplete. You requested the delivery... FM062 ...requested... FM063 This does not appear to be a fax machine. FM064 The greeting your fax callers hear is currently... FM065 Your fax greeting is... PH_FaxCk_FirstNextNotAnnotated PH_FaxCk_ArrivedAt PH_FaxCk_FirstNextNotAnnotated PH_FaxCk_FirstNextNotAnnotated PH_FaxCk_CouldntDeliver

(Not used in current version.) PH_FaxCk_NotFaxMachine PH_Sub_YourGreetingIs PH_Sub_YourGreetingIs

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

123

Prompt Prompt text by prompt number

Phrase(s) containing prompt

FM066 To hear current greeting, enter 4; switch PH_Opt_ToHearCurrentGreetingWithFax greeting, 5; edit standard greeting, 6; edit alternate greeting, 7; edit busy greeting, 8; edit fax greeting, 9. FM067 Cannot delete this fax right now. FM068 ...arrived... FM069 The fax greeting is... PH_FaxCk_CannotDeleteFax PH_FaxCk_ArrivedAt PH_Sub_YourGreetingIs

FM070 Make sure the phone number is correct (Not used in current version.) and that you're sending to a group 3 fax machine. FM071 ...new faxes... FM072 ...faxes... FM073 Save these faxes as new? FM074 This message cannot be redirected. PH_FaxCk_YouHaveVoicelessFaxes PH_FaxCk_ConfirmDelivery PH_FaxCk_SaveFaxAsNew PH_FaxCk_NoRedirect

FM075 In addition to voice messages, outside PH_Sub_YourFaxBoxIs callers may leave you faxes by entering your fax extension. Your fax extension is... FM076 For a different fax machine... FM077 Your fax box. (Trailing) FM078 Fax deleted. FM079 This fax has never been delivered. Would you still like to delete it? FM080 I cannot delete this fax right now. PH_FaxCk_EnterPhoneNum PH_FaxCk_YourFaxBoxTrail PH_FaxCk_FaxDeleted PH_Chk_FaxNeverDeliveredDelete PH_Chk_ICannotDeleteFax

FM081 A fax you sent could not be transmitted. PH_PTF_CannotTransmit FM082 You sent the fax... FM083 Send this fax again? FM084 To send to... FM085 To change the number, enter 2. PH_PTF_CannotTransmit PH_PTF_AskResend PH_PTF_ToSendToOfferNum PH_PTF_ToSendToDifferent

124

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number FM086 The fax will be sent shortly. FX001 FX002 FX003

Phrase(s) containing prompt PH_PTF_WillBeSent

To select a document, enter its number PH_Fax_RequestDoc at any time during this message. To select another document, enter its number now. If you don't know the number and would like to hear a list of available documents, enter # now. <1 second of silence> Thank you for calling, your fax will arrive shortly. I am not able to send your fax at this time. If you need further assistance, enter # now. Thank you and good-bye. PH_Fax_RequestDoc PH_Fax_HearList

FX004 FX005 FX006 FX007 FX008 FX009 FX010 FX011 FX012 FX013 FX014 FX015 FX016 FX017

PH_Fax_ArriveShortly PH_Fax_ArriveShortly PH_Fax_SayBye

I'm sorry, the document you requested PH_Fax_FaxNotAvailable is not available at this time. I'm sorry... I'm sorry, document... ...is not available at this time. You have selected... You have selected document... To confirm this selection enter 1, to cancel it enter 2. Selection canceled. <2 seconds of silence> You have selected the maximum number of documents allowed. ...for... PH_Fax_NumberNotValid PH_Fax_SorryDocument PH_Fax_NumberIsNotAvailable PH_Fax_YouSelected PH_Fax_YouSelected PH_Fax_YouSelected PH_Fax_ConfirmedCancelled (Not used in current version.) PH_Fax_RequestedMaximum PH_Fax_ForNameEnterNumber

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

125

Prompt Prompt text by prompt number FX018 FX019 FX020 FX021 FX022 FX023 FX024 FX025 ...enter... Please enter the area code and phone number of your fax machine. Please enter the complete phone number of your fax machine. Your fax will be sent to... If this is correct, enter 1; to change it, enter 2. Is not a valid area code and phone number. Is a toll call which is not permitted.

Phrase(s) containing prompt PH_Fax_ForNameEnterNumber PH_Fax_EnterFaxNumber PH_Fax_EnterFaxNumber PH_Fax_DocWillBeSentTo PH_PTF_YourFaxWillBeSentTo PH_Fax_DocWillBeSentTo PH_Fax_AddressedTo PH_Fax_NumberNotValid PH_Fax_NumberNotValid

PH_Fax_LikeExtension If you would like your extension number to appear on the cover sheet, enter it now. Otherwise, the cover sheet will remain unaddressed. Your fax will be addressed to the person PH_Fax_AddressedTo at extension... Selection confirmed. When you're finished selecting documents, enter star. PH_Fax_ConfirmedCancelled PH_Fax_RequestDoc

FX026 FX027 FX028 FX029 FX030 GI001 GI002 GI003

<5 seconds of silence> Okay, I'll fax the PH_Fax_RequestDoc documents you've selected. Otherwise, I'll list the available documents now. To help process this call, please enter your complete phone number. To help process this call, please enter your account code. You have entered... PH_Fax_HearList PH_Box_GatherPhoneNumber PH_Box_GatherAccountNumber PH_Box_YouEntered

126

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number GI004 GI005 GI006 GL001 GL002 To confirm, enter 1; to try again, enter 2. To help process this call, please enter your 10-digit phone number. To help process this call, please enter your account code. <Half-second of silence> <1 second of silence>

Phrase(s) containing prompt PH_Box_YouEntered (Not used in current version.) (Not used in current version.) PH_FaxCk_NoDeliveryOffer PH_SysMgr_ReadNumber PH_Dir_GroupName PH_Dir_EndOfGroup PH_Dir_ToStartHearAgain PH_Dir_EndPause PH_Fax_ShortHoldPhrase PH_Dir_PleaseEnterLetters PH_Leave_AskForName PH_Sub_EnterFirst3Letters PH_Sub_DoesNotKnowExtension PH_Sub_ExitOrAskForExt PH_Group_AddMemberbyName PH_Group_DelMemberbyName PH_Group_EnterFirst3Letters PH_Group_ContAddMemberbyName PH_Group_ContDelMemberbyName PH_Net_Lv_AskForNameAtNode PH_Net_Grp_AskForNameAtNode PH_Dir_PleaseSayLetters PH_Leave_AskForName PH_Group_AddMemberbyName PH_Group_DelMemberbyName PH_Sub_ExitOrAskForExt PH_Sub_WouldYouLikeToChange PH_Sub_WouldYouLikeToDeleteCode PH_Sub_LikeToSetSecurityCode PH_Sub_CanHaveTwoGreetings

GL003 GL004

<3 seconds of silence> For Q, enter 7; for Z, enter 9.

GL005

Or enter pound pound to select the extension number.

GL006

Enter 1 for Yes or 2 for No.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

127

Prompt Prompt text by prompt number GL007 On.

Phrase(s) containing prompt PH_Dlv_MessageDeliveryIs PH_Dlv_UrgentDeliveryIs PH_Sub_ListingInDirectoryIsNow PH_Sub_TransferToExtensionIs PH_Sub_ScreeningToExtensionIs PH_Sub_HoldingToExtensionIs PH_Eml_MsgCountingIsNow PH_SysMgr_AnnounceIsOffOrOn PH_Dlv_MessageDeliveryIs PH_Dlv_UrgentDeliveryIs PH_Sub_ListingInDirectoryIsNow PH_Sub_TransferToExtensionIs PH_Sub_ScreeningToExtensionIs PH_Sub_HoldingToExtensionIs PH_Eml_MsgCountingIsNow PH_SysMgr_AnnounceIsOffOrOn PH_Dlv_LeaveTurnOn PH_Sub_ListingInDirectoryIsNow PH_Sub_TransferToExtensionIs PH_Sub_ScreeningToExtensionIs PH_Sub_HoldingToExtensionIs PH_Eml_MsgCountingIsNow PH_SysMgr_AnnounceIsOffOrOn PH_Dlv_LeaveTurnOn PH_Sub_ListingInDirectoryIsNow PH_Sub_TransferToExtensionIs PH_Sub_ScreeningToExtensionIs PH_Sub_HoldingToExtensionIs PH_Eml_MsgCountingIsNow PH_SysMgr_AnnounceIsOffOrOn PH_Sub_LowOnSpace

GL008

Off.

GL009

Shall I turn it on?

GL010

Shall I leave it on?

GL011

The voice mail system is running low on recording space. Please delete all unnecessary messages. I'm sorry, I can't take a message now, but thanks for calling.

GL012

PH_Box_SorryCantTakeMessage

128

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number GL013 GL014

Phrase(s) containing prompt

I'm sorry, I'm out of message space and PH_Rec_OutOfSpace can't record any more. I'm sorry, I can't presently access... PH_Chk_CantAccess PH_Leave_SorryCantAccess PH_Sub_CantAccessSetupOptions

GL015 GL016 GL017

I'm sorry, I can't talk to you now; please PH_Box_SorryCantTalkNow call back. An interruption has occurred. To continue, enter 1. To exit, enter star. PH_Rec_DialtoneDetected PH_Group_AddMemberbyName PH_Group_DelMemberbyName PH_Group_ToExitEnterStar PH_HvmAdm_EnterExtension PH_Group_AddMemberbyExt PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyName PH_Group_ContDelMemberbyName PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyExt PH_Net_Grp_AskForNodeNumber PH_Net_Grp_AskForExtAtNode PH_Net_Grp_AskForNameAtNode PH_Eml_EmailMsgMAM PH_AEml_CalMAM PH_AEml_TaskMAM PH_AEml_InboxMAMOptions PH_AEml_CalMAMOptions PH_AEml_TaskMAMOptions| PH_SBOwn_LikeToResetBox PH_Sub_EditMsgYesNoMenu PH_Sub_EnterFirst3Letters PH_Group_AddedorDeleted PH_Rec_EnterTTToContinue PH_Pause_EnterTT

GL018 GL019

Deleted. Enter any digit to continue.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

129

Prompt Prompt text by prompt number GL020

Phrase(s) containing prompt

This option is not available. Please see PH_Sub_ThisOptionIsNotAvailable your system manager if you need more PH_Spdl_OptionNotAvailable information. <1 millisecond of silence> PH_Leave_Beep PH_Fax_AnnotateFollowup PH_SysMgr_WillRecordItNowBeep PH_Xfer_Announce PH_Chk_ReviewDelay PH_Sub_CantAccessSetupOptions

GL021

GL022 GL023 GL024

<Tone> (for transfer and record announce) <Half second of silence> Please try again later.

130

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number GL025 When you're finished, enter star.

Phrase(s) containing prompt PH_Box_PleaseEnterCallback PH_Dlv_EnterStartTime PH_Dlv_EnterStopTime PH_Dlv_EnterActiveDays PH_Sub_StateYourNameAtTheBeep PH_Sub_ChooseACodeWillNotForget PH_Sub_EnterSecurityCode PH_Sub_OneWayPeopleKnow PH_Sub_EnterNewPhoneNumber PH_Spdl_EnterTime PH_Opt_ToHearMessageEnter4 PH_Opt_ToHearMessageNotHeard PH_Opt_ForUrgentEnter4 PH_Group_RecordGroupName PH_Fax_EnterFaxNumber PH_Net_EnterExt PH_Box_GatherPhoneNumber PH_Box_GatherAccountNumber PH_Sub_EnterSecurityCodeNow PH_Eml_EnterPassword PH_Eml_EnterNewPassword PH_Eml_ReEnterPassword PH_Eml_EnterCurrentPassword PH_Eml_HowEnterAlphaNumPwd PH_Sub_WillHaveTwoGreetings PH_Sub_WillHaveSameGreeting PH_Sub_RecordBusyGreeting PH_Sub_RecordPersonalGreeting PH_SysMgr_EnterFaxExtension

GL026 GL027 GL028 GL029 GL030

Otherwise, I'll send your message now. PH_Opt_ForUrgentEnter4 Otherwise, just enter star. To send, enter star; to rerecord, enter pound. I'll send your reply now. To try again, enter pound. PH_HvmAdm_EnterToReset PH_Eml_ReplyOptions PH_Eml_ReplyOptions (Not used in current version.)

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

131

Prompt Prompt text by prompt number GL031 GL032 To reply, enter 1; for no reply, enter 2. To rerecord, enter pound.

Phrase(s) containing prompt (Not used in current version.) PH_Box_FirstEditMenu PH_Box_NextEditMenu PH_Sub_EditMsgYesNoMenu PH_Group_ThisPersonIsAMember PH_Group_NotEnteredNeedsName PH_Group_NotEnteredNeedsName PH_Group_TheVoiceNameIs PH_Group_NotEnteredNeedsName

GR001 GR002 GR003 GR004 GR005 GR006 GR007 GR008 GR009 GR010 GR011 GR012

This person is already a member. Not entered. The group cannot be added without a group name. Not entered. The group number will not be changed. Not recorded. The group cannot be added without a recorded name. Not entered. The group cannot be added without a group number.

Not entered. The group's spelled name PH_Group_NotEnteredNeedsName will not be changed. Can others send a message to this group? Do you want to change the group number? Do you want to change the group's spelled name? Do you want to change the group's recorded name? Do you want to delete this member? I'm sorry, I cannot presently change this group. PH_Group_CanOtherSendToThis PH_Group_ChangeNameorNumber PH_Group_ChangeNameorNumber PH_Group_ChangeRecordedName PH_Group_ConfirmorDelete PH_Group_SorryCantChangeGroup

132

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number GR013 Group number...

Phrase(s) containing prompt PH_Group_Number PH_Group_NumberConflicts PH_Group_NameAndOrNumber PH_Group_GroupNumber PH_FaxCk_ArrivedAt PH_Net_GroupNumberAtNode PH_Grou p_AddedorDeleted PH_Group_MemberAddedOrNot PH_Group_HasTheFollowingMembers

GR014 GR015 GR016 GR017 GR018 GR019 GR020 GR021 GR022 GR023 GR024

Added. ...has the following members...

Please enter the first three letters of the PH_Group_EnterFirst3Letters group's name. Please enter the group number. Please enter the three digits of the group number. At the tone, state the name of the group. Are you sure you want to delete... (Not used in current version.) (Not used in current version.) PH_Group_RecordGroupName PH_Group_SureYouWantToDelete

Private group created. Ready to add the PH_Group_Created first member to this group. Open group created. Ready to add the first member to this group. Open group... Conflicts with an existing group number. Would you like to choose another group number? The following groups exist... The group number is... The group's voice name is... PH_Group_Created PH_Group_OpenLocalNameAndOrNumber PH_Group_NumberConflicts

GR025 GR026 GR027 GR028

PH_Group_TheseExist PH_Group_TheNumberIs PH_Group_TheVoiceNameIs

The numbers corresponding to the first PH_Group_TheNumberIs three letters of the group's name are...

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

133

Prompt Prompt text by prompt number GR029 GR030 GR031 GR032 GR033 GR034 GR035 GR036 GR037 GR038 GR039 GR040 GR041 GR042 GR043 GR044 GR045 GR046 GR047 There are no matches to the group number you entered. There are no further matches to the group number you entered. There are no matches to the three letters you entered. There are no groups.

Phrase(s) containing prompt PH_Group_NoMatches PH_Leave_NoSuchExtensionOrName PH_Group_NoMatches PH_Group_NoMatches PH_Group_NoMoreMatches PH_Group_ThereAreNoGroups

Would you like to add members to this PH_Group_LikeToAddToThisGroup group? Would you like to add members to this PH_Group_LikeToAddMembers group list? Would you like to change the name of this group? This group has no members. PH_Group_LikeToChangeName PH_Group_NoMembers

There are no matches to that extension PH_Group_NoMoreMatches number. Would you like to change this? PH_Group_LikeToChangeThis

Would you like to change your groups? PH_Sub_LikeToChangeGroups Would you like to continue with group PH_Group_LikeToContinueMaint maintenance? Would you like to create a new group? Would you like to delete a group? PH_Group_LikeToCreateNewGroup PH_Group_LikeToDeleteAGroup

Would you like to delete another group? PH_Group_LikeToDeleteAnother Would you like to delete members from PH_Group_LikeToDeleteFromThis this group? Would you like to create another group? PH_Group_LikeToAddAnother Would you like to delete members from PH_Group_LikeToDeleteMembers this group list? Would you like to edit a group? PH_Group_LikeToEditAGroup

134

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number GR048 GR049 GR050 GR051 GR052 GR053 GR054 GR055 GR056 GR057 GR058 GR059 GR060 GR061 GR062 GR063 GR064 Would you like to list all your groups? Would you like to list members of this group? Would you like to edit another group? Would you like to make any more changes to this group? Would you like to make changes to another group?

Phrase(s) containing prompt PH_Group_LikeToListAllGroups PH_Group_LikeToListMembers PH_Group_LikeToEditAnother PH_Group_LikeToChangeMore (Not used in current version.)

Would you like to record a message for PH_Group_RecordMessageNow this group now? Would you like to review the list of your PH_Group_ReviewListofGroups groups? Would you like to review this list? To add a member... To delete a member... To add another member... To delete another member... (Not used in current version.) Please enter the three digits of the group number. Is number... Open Group number... A message to this group is still being copied. Continue editing this group? PH_Group_LikeToReviewList PH_Group_AddMemberbyName PH_Group_AddMemberbyExt PH_Group_DelMemberbyName PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyName PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyName (Not used in current version.) PH_Leave_AskForGroupNumber PH_Group_EnterGroupNumber PH_Group_NameAndOrNumber PH_Group_OpenLocalNameAndOrNumber PH_Group_ContinueEditGroup

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

135

Prompt Prompt text by prompt number GR065

Phrase(s) containing prompt

To add this subscriber, you must turn PH_Group_AddTurnOffDispatch off dispatch distribution for this group. Groups with dispatch distribution can only have members at the local site. To add this subscriber, you must make PH_Group_AddChangeToLocalAccess this a local access group. However, local access groups cannot be used by remote sites. Add the subscriber and change the group? Group changed. Member not added. Can subscribers at other sites send messages to this group? Local access group created. Ready to add the first member to this group. Local access group... PH_Group_AddChangeToLocalAccess PH_Group_AddTurnOffDispatch PH_Group_MemberAddedOrNot PH_Group_MemberAddedOrNot PH_Group_CanRemoteSendToThis PH_Group_Created PH_Group_OpenLocalNameAndOrNumber PH_Hold_AllStillBusy PH_Hold_AllStillBusy PH_Hold_NameStillBusy PH_Hold_YouAreInLine PH_Hold_YouAreInLine PH_Box_OfferReqHold

GR066

GR067 GR068 GR069 GR070 GR071 GR072

HD001 I'm sorry, all lines are busy. HD002 I'm sorry, all lines are still busy. HD003 ...is still on the phone... HD004 Calls are answered in the order received. HD005 If you'd like to hold, enter 1; to leave a message, enter 2.

HD006 To continue to hold, enter 1; to leave a PH_Hold_YouAreInLine message, 2; to try another extension, 3. You must enter a digit to remain connected. HD007 I will attempt to put you through; please stay on the line. PH_Hold_AttemptPutYou

136

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number

Phrase(s) containing prompt

HD008 While you are holding, you may enter 2 PH_Hold_HoldOptions to leave a message, or 3 to try another extension at any time. HD009 Remember, you may enter 2 to leave a message, or 3 to try another extension at any time. HD010 You are first in line. HD011 You are second in line. HD012 You are third in line. HD013 You are fourth in line. HD014 You are fifth in line. HD015 You are sixth in line. HD016 You are seventh in line HD017 You are eighth in line. HD018 You are ninth in line. HD019 You are tenth in line. PH_Hold_HoldOptions

PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine PH_Hold_YouAreInLine PH_Fax_YouAreInLine

HD020 There are over 10 calls holding ahead of PH_Hold_YouAreInLine you. PH_Fax_YouAreInLine HD021 And I have too many lines holding already. PH_Hold_TooMany

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

137

Prompt Prompt text by prompt number

Phrase(s) containing prompt

HD022 I'm sorry the line is no longer busy, but PH_Hold_NoLongerBusy now it doesn't answer. HD023 <Hold music 0> HD024 <Hold music 1> HD025 <Hold music 2> HD026 <Hold music 3> HD027 <Hold music 4> HD028 <Hold music 5> HD029 <Hold music 6> HD030 <Hold music 7> HD031 <Hold music 8> HD032 <Hold music 9> HD033 If you'd like to hold, please say yes; to leave a message, remain silent. HD034 To continue to hold, please say yes; to stop holding, remain silent. IN001 PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_HoldMusic PH_Hold_YouAreInLine PH_Hold_YouAreInLine

To play a message, press the one-touch PH_OAI_SelectMessage key. To look through your message list, press the Next or Previous key. Press pause to continue pausing or resume to continue playing. PH_OAI_PlayPause

IN002

MB001 I'm sorry, I did not hear your selection. PH_Box_BadIDorPassword Please reenter your selection now. MB002 I'm sorry, the security code you entered PH_Box_BadIDorPassword isn't correct. MB003 ...is not available right now. MB004 ...is out today. PH_Box_IsGone PH_Box_NameIsGone PH_Box_IsGone PH_Box_NameIsGone

138

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number MB005 ...is on the phone now.

Phrase(s) containing prompt PH_Box_IsGone PH_Box_NameIsGone PH_Hold_NameStillBusy

MB006 I'll record your message at the tone. PH_Box_WillRecordMessageNow When you are finished, hang up or stay on the line for further options. MB007 If you need further assistance, enter pound now. Thank you and goodbye. MB008 If you'd like to leave a message, I'll record it now. MB009 Please hold on while I try that extension. MB010 Call for... MB011 Who may I say is calling? MB012 Call from... MB013 Enter 1 to take the call, or enter 2 and I'll take a message. MB014 I'm sorry, maximum recording time was exceeded. MB015 Box number... PH_Box_Goodbye PH_Box_WillRecordMessageNow PH_Box_WillTakeMessageBeep PH_Xfer_HoldOn PH_Xfer_CallForName PH_Xfer_CallForExt PH_Xfer_WhomIsCalling PH_Xfer_CallFrom PH_Xfer_Confirm PH_Box_FirstEditMenu PH_Box_MaxRecordingTimeExceeded PH_Chk_BoxNo PH_Fax_Greet PH_SysMgr_ChangeBoxGreetings PH_Box_VoiceDetectBoxGoodbye PH_Box_Goodbye PH_Box_NameIsGone PH_Hold_NameStillBusy PH_Box_ClientNowAvail PH_Box_ClientWantsYouToHold PH_Box_RoutedByClient PH_Box_RoutedByClientChoices PH_Box_GreetingIntro

MB016 Thank you, and goodbye. MB017 The person you are trying to reach...

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

139

Prompt Prompt text by prompt number MB018 Call transferred...

Phrase(s) containing prompt PH_Chk_TransferredToFax

MB019 Please state who should receive this fax PH_Fax_AnnotatePublic and what it's about. MB020 Please hold on while I try the fax machine. Remember, press the start button when you hear the tone. MB021 If you'd like to listen to your message enter 2. MB022 I'll record your message at the tone. When you are finished, please stay on the line to be transferred to a fax machine. MB024 Please hold while I page MB025 Please pickup... MB026 All page ports are busy now. MB027 ...did not answer the page MB028 I'm sorry, I cannot page now. PH_Xfer_HoldOn

PH_Box_FirstEditMenu PH_Fax_AnnotateFollowup

PH_Box_PleaseWaitForPage PH_Box_PleasePickup PH_Box_AllPagePortsBusyNow PH_Box_DidNotAnswerPage PH_Box_CanNotPageNow

MB029 Please enter a number where your call PH_Box_PleaseEnterCallback can be returned. MB030 has been paged MB031 Please wait while I transfer you to the pager service. MB032 You have a call on ME001 To check new messages, enter 4; leave messages, 5; review old messages, 6; setup options, 7. ME002 To hear new messages, enter 4; leave messages, 5; review old messages, 6; setup options, 7. PH_Box_HasBeenPaged PH_Box_TransferToPagerService PH_Box_PleasePickUp PH_Opt_ToCheckNewMessages PH_SM_Opt_ToCheckNewMessages PH_Opt_NewMessages PH_SM_Opt_NewMessages

140

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number

Phrase(s) containing prompt

ME003 There are no new messages. To leave PH_Opt_NoNewLeaveMessages messages, enter 5; review old messages, PH_SM_Opt_NoNewLeaveMessages 6; setup options, 7. PH_Opt_NoNewHearReceipts ME004 There are no new messages. To hear return receipts, enter 4; leave messages, PH_SM_Opt_NoNewHearReceipts 5; review old messages, 6; setup options, 7. ME005 To hear return receipts, enter 4; leave messages, 5; review old messages, 6; setup options, 7. ME006 To leave messages, enter 5; review old messages, 6; setup options, 7. PH_Opt_HearReceipts PH_SM_Opt_HearReceipts PH_Opt_LeaveMessages PH_SM_Opt_LeaveMessages

ME007 Message delivery. For your work phone, PH_Opt_MessageDelivery enter 4; home phone, 5; pager, 6; spare phone, 7. ME008 To change the phone number, enter 4; PH_Opt_ToChangeThePhoneNumber schedule, 5; delivery mode, 6. PH_Opt_ToChangePhoneEtcPlusFax ME009 For greetings, enter 4; groups, 5; transfer or delivery, 6; personal options, 7. PH_Opt_ForGreetingsEnter4

ME010 To hear current greeting, enter 4; switch PH_Opt_ToHearCurrentGreeting greeting, 5; edit standard greeting, 6; edit alternate greeting, 7; edit busy greeting, 8. ME011 To change your security code, enter 4; recorded name, 5; spelled name, 6; directory status, 7; e-mail setup, 8. ME012 For urgent, enter 4; private, 5; return receipt, 6; future delivery, 7. PH_Opt_ToChangeSecurityCode

PH_Opt_ForUrgentEnter4

ME013 To hear this message, enter 4; cancel, 5; PH_Opt_ToHearMessageEnter4 change special delivery, 6.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

141

Prompt Prompt text by prompt number

Phrase(s) containing prompt

ME014 To hear this message, enter 4; cancel, 5; PH_Opt_ToHearMessageNotHeard change special delivery, 6; list who has not heard it, 7. ME015 To change transfer number, enter 4; call PH_Opt_ToChangeTransferNumber screening, 5; call holding, 6. ME016 For transfer options, enter 4; for delivery options, enter 5. ME017 Main menu. ME018 Remember, for the main menu, enter star; to move back a menu, enter pound. ME019 To add members, enter 4; delete members, 5; list members, 6; change group name, 7. PH_Opt_ForTransferOptionsEnter PH_Sub_MainMenu PH_Sub_HelloOwner

PH_Opt_ToAddMembersEnter4

ME020 To create a group, enter 4; edit a group, PH_Opt_ToCreateAGroupEnter4 5; list groups, 6; delete a group, 7. ME021 For voice messages, enter 4; fax totals, 5; e-mail, 6. PH_Chk_MessageCategoryMenu

ME022 To reply, enter 4; check next, 5; delete, 6; PH_Chk_MAM_Subscriber_New archive, 7; time-stamp, 8; redirect, 9; save as new, 0. ME023 To reply, enter 4; check next, 5; delete, 6; PH_Chk_MAM_Subscriber_Old archive, 7; time-stamp, 8; redirect, 9. ME024 To check next, enter 5; delete, 6; archive, 7; time-stamp, 8; redirect, 9; save as new, 0. ME025 To check next, enter 5; delete, 6; archive, 7; time-stamp, 8; redirect, 9. PH_Chk_MAM_Box_New

PH_Chk_MAM_Box_Old

ME026 To check next, enter 5; delete, 6; PH_Chk_MAM_FaxMsg_Fax_New archive, 7; time-stamp, 8; deliver fax, 9; save as new, 0.

142

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number ME027 To check next, enter 5; delete, 6; archive, 7; time-stamp, 8; save as new, 0.

Phrase(s) containing prompt PH_Chk_MAM_FaxMsg_NoFax_New

ME028 To resend, enter 4, check next, 5; delete, PH_Chk_MAM_VMNet_ResendableNew 6; archive, 7; time-stamp, 8; redirect, 9; PH_Chk_MAM_VMNet_ResendableOld save as new, 0. ME029 To check next, enter 5; delete, 6; archive, 7; time-stamp, 8; redirect, 9; save as new, 0. PH_Chk_MAM_VMNet_NotResendable

ME030 To check next, enter 5; delete, 6; PH_Chk_MAM_FaxMsg_Fax_Old archive, 7; time-stamp, 8; deliver fax, 9. ME031 To check next, enter 5; delete, 6; archive, 7; time-stamp, 8. PH_Chk_MAM_FaxMsg_NoFax_Old

ME032 To resend, enter 4; check next, 5; delete, PH_Chk_MAM_VMNet_ResendableOld 6; archive, 7; time-stamp, 8; redirect, 9. ME033 To check next, enter 5; delete, 6; archive, 7; timestamp, 8; deliver fax, 9; save as new, 0. ME034 To check next, enter 5; delete, 6; archive, 7; timestamp, 8; deliver fax, 9. ME035 Repeat message, pound. PH_Chk_MAM_FaxMsg_FaxNoVoice_New

PH_Chk_MAM_FaxMsg_FaxNoVoice_Old PH_Chk_MAM_Subscriber_New PH_Chk_MAM_Subscriber_Old PH_Chk_MAM_Box_New PH_Chk_MAM_Box_Old PH_Chk_MAM_FaxMsg_Fax_New PH_Chk_MAM_FaxMsg_NoFax_New PH_Chk_MAM_VMNet_ResendableNew PH_Chk_MAM_VMNet_NotResendable PH_Chk_MAM_FaxMsg_Fax_Old PH_Chk_MAM_FaxMsg_NoFax_Old PH_Chk_MAM_VMNet_ResendableOld SUBPH_NumberTrailing SUBPH_NumberTrailing

NM001 1 (Trailing) NM002 2 (Trailing)

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

143

Prompt Prompt text by prompt number NM003 3 (Trailing) NM004 4 (Trailing) NM005 5 (Trailing) NM006 6 (Trailing) NM007 7 (Trailing) NM008 8 (Trailing) NM009 9 (Trailing) NM010 10 (Trailing) NM011 11 (Trailing) NM012 12 (Trailing) NM013 13 (Trailing) NM014 14 (Trailing) NM015 15 (Trailing) NM016 16 (Trailing) NM017 17 (Trailing) NM018 18 (Trailing) NM019 19 (Trailing) NM020 20 (Trailing) NM021 21 (Trailing) NM022 22 (Trailing) NM023 23 (Trailing) NM024 24 (Trailing) NM025 25 (Trailing) NM026 26 (Trailing) NM027 27 (Trailing) NM028 28 (Trailing)

Phrase(s) containing prompt SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing

144

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number NM029 29 (Trailing) NM030 30 (Trailing) NM031 31 (Trailing) NM032 32 (Trailing) NM033 33 (Trailing) NM034 34 (Trailing) NM035 35 (Trailing) NM036 36 (Trailing) NM037 37 (Trailing) NM038 38 (Trailing) NM039 39 (Trailing) NM040 40 (Trailing) NM041 41 (Trailing) NM042 42 (Trailing) NM043 43 (Trailing) NM044 44 (Trailing) NM045 45 (Trailing) NM046 46 (Trailing) NM047 47 (Trailing) NM048 48 (Trailing) NM049 49 (Trailing) NM050 50 (Trailing) NM051 51 (Trailing) NM052 52 (Trailing) NM053 53 (Trailing)

Phrase(s) containing prompt SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberString2 SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

145

Prompt Prompt text by prompt number NM054 54 (Trailing) NM055 55 (Trailing) NM056 56 (Trailing) NM057 57 (Trailing) NM058 58 (Trailing) NM059 59 (Trailing) NM060 60 (Trailing) NM061 61 (Trailing) NM062 62 (Trailing) NM063 63 (Trailing) NM064 64 (Trailing) NM065 65 (Trailing) NM066 66 (Trailing) NM067 67 (Trailing) NM068 68 (Trailing) NM069 69 (Trailing) NM070 70 (Trailing) NM071 71 (Trailing) NM072 72 (Trailing) NM073 73 (Trailing) NM074 74 (Trailing) NM075 75 (Trailing) NM076 76 (Trailing) NM077 77 (Trailing) NM078 78 (Trailing) NM079 79 (Trailing)

Phrase(s) containing prompt SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing

146

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number NM080 80 (Trailing) NM081 81 (Trailing) NM082 82 (Trailing) NM083 83 (Trailing) NM084 84 (Trailing) NM085 85 (Trailing) NM086 86 (Trailing) NM087 87 (Trailing) NM088 88 (Trailing) NM089 89 (Trailing) NM090 90 (Trailing) NM091 91 (Trailing) NM092 92 (Trailing) NM093 93 (Trailing) NM094 94 (Trailing) NM095 95 (Trailing) NM096 96 (Trailing) NM097 97 (Trailing) NM098 98 (Trailing) NM099 99 (Trailing) NM100 100 (Leading) NM101 1 (Leading) NM102 2 (Leading) NM103 3 (Leading) NM104 4 (Leading) NM105 5 (Leading)

Phrase(s) containing prompt SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing SUBPH_NumberTrailing PH_Eml_EmailBodySize SUBPH_NumberLeading SUBPH_NumberLeading SUBPH_NumberLeading SUBPH_NumberLeading SUBPH_NumberLeading

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

147

Prompt Prompt text by prompt number NM106 6 (Leading) NM107 7 (Leading) NM108 8 (Leading) NM109 9 (Leading) NM110 10 (Leading) NM111 11 (Leading) NM112 12 (Leading) NM113 0 (Leading) NM114 0 (Trailing) NM115 Oh (Leading 0) NM116 <Pause> NT001 Please enter the extension number of the person you would like to leave a message for. NT002 The extension you entered is... NT003 Is this correct?

Phrase(s) containing prompt SUBPH_NumberLeading SUBPH_NumberLeading SUBPH_NumberLeading SUBPH_NumberLeading SUBPH_NumberLeading SUBPH_NumberLeading SUBPH_NumberLeading SUBPH_NumberLeading SUBPH_NumberTrailing SUBPH_Time SUBPH_NumberString PH_Net_EnterExt

PH_Net_TheExtensionIs PH_Net_IsCorrect PH_Spr_DidNotHearYou PH_Spdl_MarkedUrgentYN PH_Box_NextEditMenu PH_Box_FirstEditMenu

148

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number NT004 Remote site...

Phrase(s) containing prompt PH_Chk_Receipt PH_Chk_ReceivedAt PH_Chk_RecordedAt PH_Chk_LastMemberAt PH_Net_RemoteNode PH_Net_SubscriberAtNode PH_Net_GroupNumberAtNode PH_Net_Lv_AskForNameAtNode PH_Net_Lv_AskForExtOrGrpAtNode PH_Net_Lv_AMIS_AskForExtAtNode PH_Net_Lv_AMIS_ExtNeededAtNode PH_Net_Lv_AskForGrpAtNode PH_Net_Grp_AskForExtAtNode PH_Net_Grp_AskForNameAtNode PH_GAEN_NetNodeOut (Not used in current version.) PH_Net_OneToDisconnect PH_Chk_YourMessageTo (Not used in current version.)

NT005 (Not used in current version.) NT006 To disconnect, enter 1. NT007 Your message to... NT008 ...has been returned because...

NT009 The target extension number does not PH_Net_BadExt exist. NT010 The message is too long. NT011 The target message box is full. NT012 The target message box is closed. NT013 That remote site is out of service. NT014 The voice mail system is not currently dialing to... NT015 That remote site is not active. PH_Net_TooLong PH_Net_BoxFull PH_Net_BoxClosed PH_Net_NodeOutOfService PH_Net_NotDialing PH_Leave_NodeisOutofService

NT016 Would you like to resend the message? PH_Net_LikeToResend NT017 This message has been returned because... PH_Chk_FirstNextMessageReturned

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

149

Prompt Prompt text by prompt number NT018 The first message has been returned because... NT019 The next message has been returned because... NT020 OK, I'll resend your message. NT021 ...was transmitted. NT022 Please enter the three digits of the group or remote site number. NT023 When you are finished, enter star. NT024 I'm sorry. Subscribers at... NT025 ...must be specified by extension. NT026 ...for groups and remote sites. NT027 Or enter... NT028 There are no further matches to the group or remote site number you entered. NT029 at...

Phrase(s) containing prompt PH_Chk_FirstNextMessageReturned PH_Chk_FirstNextMessageReturned PH_Net_ResendMessage PH_Chk_NetReceipt PH_Net_Lv_AskForGrpOrNodeNum PH_Net_Lv_AMIS_AskForExtAtNode PH_Net_Lv_AMIS_ExtNeededAtNode PH_Net_Lv_AMIS_ExtNeededAtNode PH_Leave_AskForExtOr PH_Net_Lv_AskForExtOrGrpOrNode PH_Net_Lv_AskForExtOrGrpAtNode PH_Net_NoSuchExtensionOrName

PH_Chk_Receipt PH_Chk_ReceivedAt PH_Chk_RecordedAt PH_Chk_LastMemberAt PH_Net_SubscriberAtNode PH_Net_GroupNumberAtNode

NT030 Please enter the first three letters of the PH_Net_Lv_AskForNameAtNode person's last name at... PH_Net_Grp_AskForNameAtNode NT031 Please enter the extension number at... PH_Net_Lv_AskForExtOrGrpAtNode PH_Net_Lv_AMIS_AskForExtAtNode PH_Net_Grp_AskForExtAtNode NT032 Please enter the three digits of the group number at... PH_Net_Lv_AskForGrpAtNode

150

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number NT033 ...for remote sites.

Phrase(s) containing prompt PH_Group_AddMemberbyExt PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyExt PH_Net_Grp_AskForNodeNumber PH_Net_Lv_AskForNameAtNode PH_Net_Grp_AskForNameAtNode PH_Net_Lv_AskForExtOrGrpAtNode

NT034 Please enter the three digits of the remote site number. NT035 Or enter pound pound to select by extension number at... NT036 For groups at...

NT037 Or enter # # to spell the person's name PH_Net_Lv_AskForExtOrGrpAtNode at... PH_Net_Grp_AskForExtAtNode NT038 ...transmitted... NT039 The message you sent to... SC001 At the tone... PH_Chk_RecordedAt PH_Net_Chk_PerMsgXmitReceipt PH_Spr_SayExtension PH_Spr_InvalidExtension PH_Spr_DidNotRecRepeat

SC002 SC003 SC004 SC005

Please say the extension number of the PH_Spr_SayExtension person you are trying to reach. ...is not valid. PH_Spr_InvalidExtension

Please say the extension number again. PH_Spr_InvalidExtension PH_Spr_CouldNotRecognize I'm sorry, I cannot understand your voice. Use your telephone to enter the extension number now, otherwise I will transfer you to the operator. I'm sorry, I did not hear you. Please repeat the extension number. PH_Spr_DidNotRecRepeat PH_Spr_DidNotRecRepeat

SC006 SC007 SC008 SC009

I'm sorry, I did not hear you. Would you PH_Spr_DidNotRecGotoOperator like to be transfered to the operator? Would you like to be transfered to the operator? PH_Spr_GotoOperator

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

151

Prompt Prompt text by prompt number SC010 SC011 SC012 SC013 SC014 SC015 SC016 Would you like to try another name? I'm sorry, this feature has not been implemented. Is this correct? I'm sorry... Thank you. Would you like to edit this message? Please say the command "add to," "listen," or "rerecord.

Phrase(s) containing prompt PH_Spr_TryAnotherName PH_Spr_NotImplemented PH_Spr_IsThisCorrect PH_Spr_InvalidExtension PH_Box_LikeToEdit "(Not used in current version.)

Please select your type of edit by saying "PH_Box_FirstEditMenu the command "add to," "listen," or PH_Box_NextEditMenu "rerecord. Please say the command "extension," "operator," or "directory. Or, at the tone, please say the first few letters of the person's last name. "PH_Spr_OpenLineHelp PH_Dir_PleaseSayLetters

SC017 SC018 SC019 SC020 SD001 SD002 SD003 SD004 SD005 SD006 SD007

Or please say the first few letters of the PH_Dir_PleaseSayLetters person's last name. Would you like to listen, rerecord or send this message? This message has no special delivery. Send it this way? To send it this way, enter 1. PH_Box_FirstEditMenu PH_Spdl_NoSpecialDelivery PH_Spdl_SendThisWay PH_Spdl_ToSendThisWay

Would you like special delivery for this PH_Sub_LikeSpecialDeliveryRedir message? PH_Spdl_LikeSpecialDelivery Would you like special delivery for this PH_Spdl_LikeSpecialDeliveryRep reply? Would you like to change special delivery for this message? Marked as private. PH_Spdl_LikeToChangeSpecial PH_Spdl_MarkedPrivateSK

152

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SD008 SD009 SD010 SD011 SD012 SD013 SD014 SD015 SD016 SD017 SD018 SD019 SD020 SD021 SD022 SD023 SD024 SD025 SD026 SD027 SD028 SD029 SD030 SD031 Marked as private. Keep it private? Mark it private? Not private. This message cannot be redirected. Marked for return receipt.

Phrase(s) containing prompt PH_Spdl_MarkedPrivateSK PH_Spdl_MarkedPrivateYN PH_Spdl_MarkedPrivateYN PH_Spdl_MarkedPrivateSK PH_Spdl_NoRedirect PH_Spdl_MarkedReceiptSK

Marked for return receipt. Keep return PH_Spdl_MarkedReceiptSK receipt? PH_Spdl_MarkedReceiptYN Mark for return receipt? No receipt. With return receipt requested. Marked as urgent. Marked as urgent. Keep it urgent? Mark it urgent? Not urgent. For urgent delivery, enter 9. Urgent. If this is an urgent message, enter 9. This urgent message... This private message... This urgent private message... Prerecorded... Mark for future delivery? PH_Spdl_MarkedReceiptYN PH_Spdl_MarkedReceiptSK PH_Spdl_WithReceipt PH_Spdl_MarkedUrgentSK PH_Spdl_MarkedUrgentSK PH_Spdl_MarkedUrgentYN PH_Spdl_MarkedUrgentSK PH_Box_FirstEditMenu PH_Chk_XUrgent PH_Box_IfThisisUrgent PH_Spdl_UrgentPrivateMessage PH_Spdl_UrgentPrivateMessage PH_Spdl_UrgentPrivateMessage PH_Chk_PrerecordedAt PH_Spdl_MarkFuture

Would you like to change to immediate PH_Spdl_ChangeToImmediate delivery? Would you like to keep that? Marked for delivery... PH_Spdl_KeepFuture PH_Spdl_MarkedForDelivery

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

153

Prompt Prompt text by prompt number SL001 SL002 SL003 SL004 SL005 SL006 SL007 SL008 SL009 How nice to hear from you. Remember, 1 for Yes and 2 for No. ...got your last message... ...and left a message. ...but left no reply. ...left a message. ...hasn't heard your last message yet. Your message box has a message. The message is...

Phrase(s) containing prompt PH_Gst_HowNiceToHear PH_Sub_HelloOwner PH_Chk_Receipt (Not used in current version.) PH_Chk_ButLeftNoReply PH_Chk_MsgLeft PH_Leave_HasntHeardLast PH_Chk_YourMessageBox PH_Chk_FirstNextMessageIs PH_Chk_TheMessageIs PH_Chk_MessageForGroup PH_Eml_EmailBodyIntro PH_Chk_AlsoThisMessage PH_Chk_FirstNextMessageFor PH_Chk_MessageForGroup PH_Chk_ThisIsAMessageFor PH_Leave_LikeToLeave PH_Sub_EnterPersonalCode PH_Chk_LikeToArchive PH_Chk_ForNoReply PH_Chk_YouStillHaveNew PH_Chk_YouStillHaveUrgent PH_Chk_NoFurther PH_Box_HelloIHaveACallFor PH_Chk_RecordedAt

SL010 SL011

There's also this message. This is a message for...

SL012 SL013 SL014 SL015 SL016

If you'd like to leave a message, I'll record it now. Please enter your personal security code. Would you like me to archive this? For no reply, enter 2. Otherwise, I'll record your message now. There are no further messages.

SL017 SL018

This is the voice mail system calling with a message for... Recorded...

154

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SL019 SL020 SL021 SL022 SL023 SL024 SL025 SL026 SL027 SL028 SL029 SL030 SL031 SL032 SL033 SL034 SL035 SL036 SL037 SL038 For...

Phrase(s) containing prompt PH_FaxCk_ArrivedAt

Would you like to review or redirect old (Not used in current version.) messages? Has an old message to review. Would you like to redirect this? Would you like to record an introduction? I'll copy the message now. This message cannot be redirected. The next message is... PH_Chk_MsgHas PH_Chk_LikeToRedirect PH_Leave_LikeRecordIntroduction PH_Leave_WillCopyMessageNow (Not used in current version.) PH_Chk_FirstNextMessageIs

Would you like to redirect this message PH_Leave_LikeToRedirect to anyone else? Message saved as new. Thank you. If you'd like to add to your message, enter 1; to listen to it, 2. Listen to the rest? Has a message for you. There are no new messages. There are no old messages to review. You have one old message to review. You have one new message. One new message. You still have one new message. You still have... PH_Chk_SavedAsNew PH_Box_FirstEditMenu PH_Box_NextEditMenu PH_Chk_ListenToRest PH_Leave_ListentotheRest PH_Chk_MsgHas PH_Chk_YouHaveNew PH_Chk_YouHaveUrgent PH_Chk_YouHaveReview PH_Chk_YouHaveReview (Not used in current version.) (Not used in current version.) PH_Chk_YouStillHaveNew PH_Chk_YouStillHaveNew PH_Chk_YouStillHaveUrgent PH_FaxCk_YouStillHaveFaxes

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

155

Prompt Prompt text by prompt number SL039 You have...

Phrase(s) containing prompt PH_Chk_YouHaveNew PH_Chk_YouHaveUrgent PH_Chk_YouHaveReview PH_Chk_GuestHasSavedMsgs PH_FaxCk_YouHaveFaxes PH_Chk_YouHaveNew PH_Chk_YouStillHaveNew PH_Chk_MsgHasntGot PH_Chk_MsgHas PH_Chk_MsgGotAll PH_Chk_MsgLeft PH_Chk_YouHaveReview PH_Chk_MsgHas PH_Chk_RecordedAt PH_Chk_From PH_FaxCk_ArrivedAt PH_Chk_FirstNextMessageFor PH_Chk_FirstNextMessageFor PH_Pause_PlaybackPaused PH_Pause_PauseToPlay PH_Chk_LeftX PH_Chk_WouldLikeToHear PH_Chk_LikeToHearIt PH_Eml_EmailAudioBody PH_Chk_WouldLikeToHear PH_Chk_WouldLikeToCheck PH_Chk_WouldLikeToCheck PH_Chk_MsgHas PH_Box_YourMessageBox PH_Chk_YourMessageBox

SL040

New messages.

SL041 SL042

Messages to review. ...from...

SL043 SL044 SL045 SL046 SL047 SL048

The first message is for... The next message is for... Playback paused. To continue playing, enter 8. ...left... Would you like to hear it?

SL049 SL050 SL051 SL052 SL053

Would you like to hear them? Would you like to check it? Would you like to check them? ...has... Your message box...

156

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SL054 SL055 SL056 SL057 SL058 SL059 SL060 SL061 SL062 SL063 SL064 SL065 SL066 SL067 SL068 SL069 SL070 SL071 SL072 The first message is... End of urgent messages. For your return receipts, enter 1. ...got all your messages and left... ...got all your messages and left a message. ...got all your messages and left an urgent message. ...got the message you sent... ...got your last message. ...got your last message to... ...has not heard this message. ...hasn't heard your last message but left... ...hasn't heard your last message but left a message. ...hasn't heard your last message but left an urgent message. ...received... You still have one urgent message. ...has an urgent message for you. ...left an urgent message for you. Your message box has an urgent message. You have one urgent message.

Phrase(s) containing prompt PH_Chk_FirstNextMessageIs PH_Chk_EndOfUrgent PH_Chk_ForReceipts PH_Chk_MsgGotAll PH_Chk_MsgGotAll PH_Chk_GotAndLeft PH_Chk_MsgGotAll PH_Chk_GotAndLeft PH_Chk_PerMessageReceipt (Not used in current version.) PH_Chk_GotYourMessageTo PH_Leave_PersonHasNotHeardMsg PH_Chk_MsgHasntGot PH_Chk_MsgHasntGot PH_Chk_MsgHasntGot PH_Chk_ReceivedAt PH_Chk_YouStillHaveUrgent PH_Chk_MsgHas PH_Chk_MsgLeft PH_Chk_YourMessageBox PH_Chk_YouHaveUrgent

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

157

Prompt Prompt text by prompt number SL073 ...urgent messages.

Phrase(s) containing prompt PH_Chk_YouHaveUrgent PH_Chk_YouStillHaveUrgent PH_Chk_MsgHasntGot PH_Chk_MsgHas PH_Chk_MsgGotAll PH_Chk_MsgLeft PH_Leave_CantAccessMessage PH_Leave_CantAccessMessage PH_Chk_ContinueReviewingThis PH_Gst_GuestNumber SUBPH_1-10NewMessages SUBPH_1-10NewMessages SUBPH_1-10NewMessages SUBPH_1-10NewMessages SUBPH_1-10NewMessages SUBPH_1-10NewMessages SUBPH_1-10NewMessages SUBPH_1-10NewMessages SUBPH_1-10NewMessages SUBPH_1-10NewMessages PH_Chk_XUrgent PH_Chk_XUrgent PH_Chk_XUrgent PH_Chk_XUrgent PH_Chk_XUrgent SUBPH_YouHave1-10NewMessages

SL074 SL075 SL076 SL077 SL078 SL079 SL080 SL081 SL082 SL083 SL084 SL085 SL086 SL087 SL088 SL089 SL090 SL091 SL092 SL093

I'm sorry I can't access this message right now. I'm sorry I can't access the next message right now. Continue reviewing this message? Guest number... 1 new message. 2 new messages. 3 new messages. 4 new messages. 5 new messages. 6 new messages. 7 new messages. 8 new messages. 9 new messages. 10 new messages. 1 urgent. 2 urgent. 3 urgent. 4 urgent. 5 urgent. You have 1 new message...

158

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SL094 SL095 SL096 SL097 SL098 SL099 SL100 SL101 SL102 SL103 SL104 SL105 SL106 SL107 SL108 SL109 SL110 You have 2 new messages... You have 3 new messages... You have 4 new messages... You have 5 new messages... You have 6 new messages... You have 7 new messages... You have 8 new messages... You have 9 new messages... You have 10 new messages... Would you like message options? Edit this message? Send this to anyone else?

Phrase(s) containing prompt SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10NewMessages SUBPH_YouHave1-10NewMessages PH_Sub_Ask_MessageOptions PH_Sub_Ask_EditMsg PH_Sub_Ask_SendToAnyoneElse

To edit, enter 4; change special delivery, PH_Sub_MsgHandlingMenu 5; address to others, 6. To add enter 1, listen, 2. To add, enter 4; listen, 5; rerecord, 6. To exit, enter star. PH_Sub_EditMsgYesNoMenu PH_Sub_EditMsgMenuMenu PH_Sub_ExitOrAskForName PH_Sub_ExitOrAskForExt

PH_Sub_ExitOrAskForName Enter the first three letters of the person's last name. (Last name directory) ? Enter the first three letters of the person's person name. (First name directory) Enter the extension or... Enter the extension number. ...by... Message deleted. Message archived. PH_Sub_ExitOrAskForExt PH_Sub_ExitOrAskForExt PH_Chk_By PH_Chk_MessageDeleted PH_Chk_MessageArchived

SL111 SL112 SL113 SL114 SL115

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

159

Prompt Prompt text by prompt number SL116 SL117 SL118 SL119 SL120 SL121 SL122 SL123 SL124 SL125 SL126 SL127 SL128 SL129 SL130 SL131 SL132 SL133 SL134 SL135 SL136 SL137 SL138 I'm sorry. You cannot reply to this message. Your message has been sent again. Edit this introduction? I'm sorry. There is no previously recorded introduction to listen to. I'm sorry. There is no previously recorded message to listen to.

Phrase(s) containing prompt PH_Chk_SorryCannotReply PH_Chk_MessageSentAgain PH_Sub_Ask_EditIntro PH_Sub_NoIntroToListenTo PH_Sub_NoMsgToListenTo

To edit, enter 4; change special delivery, PH_Sub_MsgHandlingRedirectMenu 5. ...in your message box. Your reply has been sent. You have 1 saved message. You have 2 saved messages. You have 3 saved messages. You have 4 saved messages. You have 5 saved messages. You have 6 saved messages. You have 7 saved messages. You have 8 saved messages. You have 9 saved messages. You have 10 saved messages. Saved messages. ...finishing editing, star. ...send message, star. There are no new voice messages. PH_Chk_InYourMessageBox PH_Chk_YourReplyHasBeenSent SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10SavedMessages SUBPH_YouHave1-10SavedMessages PH_Chk_GuestHasSavedMsgs PH_Sub_EditMsgMenuMenu PH_Sub_MsgHandlingMenu PH_Chk_NoNewVoice

There are no new voice or fax messages. PH_Chk_NoNewVoiceOrFax

160

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SL139 Please wait while I check e-mail.

Phrase(s) containing prompt PH_Chk_PleaseWaitForEmail

SM001 To reset a personal message box, enter PH_SBOwn_LikeToResetBox 1. SM002 Please enter the box number to reset. SM003 Would you like to set a security code? PH_SBOwn_EnterBoxToReset PH_SBOwn_LikeToSetSecurityCode

SM004 Would you like to record a voice name? PH_SBOwn_LikeToRecordVoiceName SM005 Would you like to record a personal greeting? SP001 SP002 SP003 SP004 Would you like to access your setup options? If you'd like to try an extension, you may do so now. See you later. Would you like to do anything else? There are no further matches to the three letters you entered. PH_SBOwn_LikeToRecordGreeting PH_Sub_LikeToAccessSetup PH_Sub_SeeYouLater PH_Fax_SayBye PH_Sub_LikeToDoAnythingElse PH_Net_NoSuchExtensionOrName PH_Leave_NoSuchExtensionOrName PH_Group_NoMatches PH_Group_NoMoreMatches PH_Dir_NoMoreMatches (Not used in current version.) PH_Sub_LikeToChangeGreetings (Not used in current version.) PH_Sub_YourGreetingIs PH_Sub_TheCurrentPhoneNumberIs PH_Sub_LikeToChangePhoneNumber (Not used in current version.) PH_Sub_EnterNewPhoneNumber

SP005 SP006 SP007 SP008 SP009 SP010 SP011 SP012

Would you like to delete it? Would you like to change your greetings? There is no current greeting. Your current greeting is... The current phone number is... Would you like to change the current phone number? (Not used in current version.) Enter the digits of the new phone number.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

161

Prompt Prompt text by prompt number SP013 SP014 The new phone number is... Would you like to change it?

Phrase(s) containing prompt PH_Sub_TheNewPhoneNumberIs PH_Dlv_LikeToChange PH_Sub_WouldYouLikeToChange PH_Sub_TXWouldYouLikeToSwitch PH_Sub_LikeToChangePhoneNumber

SP015 SP016 SP017 SP018 SP019 SP020 SP021 SP022 SP023 SP024 SP025 SP026 SP027 SP028

Would you like to change your delivery PH_Sub_LikeToChangeDelivery options? Would you like to change your personal PH_Sub_LikeToChangeOptions options? No security code has been set. Would you like to set your security code? Please enter your new security code. PH_Sub_NoSecurityCodeHasBeenSet PH_Sub_LikeToSetSecurityCode PH_Sub_SetSecurityCode PH_Sub_EnterSecurityCode

Choose a code that you will not forget. PH_Sub_ChooseACodeWillNotForget The code should be 3 to 10 digits. (Not used in current version.) Would you like to delete your security code? Your security code has been deleted. Your security code has not been changed. Please reenter your new security code to confirm it. I'm sorry, the two security codes you entered don't match. Your new security code has now been activated. (Not used in current version.) PH_Sub_WouldYouLikeToDeleteCode PH_Sub_SecurityCodeDeleted PH_Sub_SorryCodesDidNotMatch PH_Sub_EnterSecurityCode PH_Sub_SorryCodesDidNotMatch PH_Sub_SecurityCodeNowActive

Not recorded. Please note that it is best PH_Sub_YourNewNameIs to have a recorded name.

162

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SP029 SP030 SP031 SP032 SP033 SP034 SP035 SP036 SP037 SP038 SP039 SP040 SP041 SP042 SP043

Phrase(s) containing prompt

Okay, state your name now. Please state (Not used in current version.) only your name. Your new name is... Extension... Urgent message delivery is currently... PH_Sub_YourNewNameIs PH_Chk_Extension PH_Xfer_CallForExt PH_Dlv_UrgentDeliveryIs

I'm switching to your alternate greeting PH_Sub_SwitchingToGreeting which currently is... I'm switching to your standard greeting PH_Sub_SwitchingToGreeting which currently is... Would you like to make this greeting active? Would you like to rerecord your alternate greeting? Would you like to rerecord your standard greeting? Would you like to switch to your alternate greeting? Would you like to switch to your standard greeting? Your alternate greeting is... Your standard greeting is... Not entered. Please note that you should enter a spelled name. Enter the first three letters of your last name. (Last name directory) Enter the first three letters of your first name. (First name directory) PH_Sub_MakeThisCurrentGreeting PH_Sub_WouldYouLikeToRerecord PH_Sub_WouldYouLikeToRerecord PH_Sub_WouldYouLikeToSwitch PH_Sub_WouldYouLikeToSwitch PH_Sub_YourGreetingIs PH_Sub_YourGreetingIs PH_Sub_NumbersToLastName PH_Sub_EnterFirst3Letters

SP044

Okay, state your name at the tone.

PH_Sub_StateYourNameAtTheBeep

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

163

Prompt Prompt text by prompt number SP045

Phrase(s) containing prompt

The numbers corresponding to the first PH_Sub_NumbersToLastName three letters of your last name are... (Last name directory) ? The numbers corresponding to the first three letters of your first name are... (First name directory) Would you like to change your transfer PH_Sub_LikeToChangeTransorDlv or delivery options? Would you like to change them? Would you like to change your directory listing status? Transfer and delivery options complete. Would you like to review them? PH_Sub_WouldYouLikeToChange PH_Sub_LikeToChangeDirStatus PH_Sub_TransDlvOptionsComplete

SP046 SP047 SP048 SP049

SP050 SP051 SP052 SP053 SP054 SP055 SP056 SP057 SP058

Would you like to change your recorded PH_Sub_LikeToChangeRecordName name? Would you like to change your spelled name? Your listing in the directory is now... Your recorded name is currently... Would you like to switch to your alternate greeting? PH_Sub_LikeToChangeSpelledName PH_Sub_ListingInDirectoryIsNow PH_Sub_YourRecordedNameIs (Not used in current version.)

Transfer options complete. Would you PH_Sub_TransferOptionsComplete like to review them? Personal options complete. Would you PH_Sub_PersonalOptionsComplete like to review them? Setup options complete. Would you like to review them? Call holding to your extension is... PH_Sub_SetupOptionsComplete PH_Sub_HoldingToExtensionIs PH_Sub_HoldingIsNotSupported

164

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SP059 SP060 SP061 Call screening to your extension is... Call transfer to your extension is currently...

Phrase(s) containing prompt PH_Sub_ScreeningToExtensionIs PH_Sub_ScreeningIsNotSupported PH_Sub_TransferToExtensionIs

Not supported by your phone's transfer PH_Sub_ScreeningIsNotSupported setting. Please see your system PH_Sub_HoldingIsNotSupported manager if you need more information. Would you like to change call transfer? PH_Sub_LikeToChangeTransfer Not recorded. PH_Sub_YourRecordedNameIs PH_Leave_NotRecorded

SP062 SP063 SP064 SP065 SP066 SP067 SP068 SP069 SP070

Would you like to rerecord the standard PH_Sub_TXWouldYouLikeToRerecord day greeting? Would you like to rerecord the standard PH_Sub_TXWouldYouLikeToRerecord night greeting? Would you like to switch to the standard day and night greeting? The standard day greeting is... The standard night greeting is... The alternate greeting is... Would you like to try again? PH_Sub_TXWouldYouLikeToSwitch PH_Sub_YourGreetingIs PH_Sub_YourGreetingIs PH_Sub_YourGreetingIs PH_Dlv_LikeToTryAgain PH_Spdl_NotRecognizeDate PH_Group_NoMatches PH_Eml_InvalidPasswordTryAgain

SP071 SP072 SP073 SP074

This greeting is currently in use. Would PH_Leave_GreetingInUse you like to try again? Okay, I'll record your greeting now. PH_Sub_RecordYourGreeting

Would you like to rerecord the alternate PH_Sub_TXWouldYouLikeToRerecord greeting? Would you like to switch to the alternate greeting? PH_Sub_TXWouldYouLikeToSwitch

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

165

Prompt Prompt text by prompt number SP075 SP076 SP077 SP078 SP079 SP080 SP081 SP082 SP083 SP084 SP085 SP086 SP087 SP088 SP089 SP090 SR001 SR002 The current greeting is... There are no further matches to the three digits you entered.

Phrase(s) containing prompt PH_SBOwn_TheCurrentGreetingIs (Not used in current version.)

I'm sorry. Your security code should be PH_Sub_ShouldBeThreeToTen 3 to 10 digits. Please enter your security code now. Setup options. Your busy greeting is... Would you like to rerecord your busy greeting? (Not used in current version.) (Not used in current version.) To delete your security code, just wait and I'll delete it. PH_Sub_ChooseACodeWillNotForget PH_Sub_EnterSecurityCodeNow PH_Sub_CantAccessSetupOptions PH_Sub_YourGreetingIs PH_Sub_WouldYouLikeToRerecord (Not used in current version.) (Not used in current version.) PH_Sub_EnterSecurityCode

To delete your security code, enter star PH_Sub_EnterSecurityCode now. To insert 1 second pauses, enter pound. PH_Sub_EnterNewPhoneNumber Forward all calls to voice mail is currently... Do not disturb is currently... Calls are currently forwarded to... Shall I forward all calls to voice mail? PH_Sub_ForwardAllCallsIs PH_Sub_DoNotDisturbIs PH_Sub_CallsForwardedTo PH_Sub_CallsForwardedTo

Would you like to leave any messages? PH_Leave_LikeToLeaveAny Would you like to leave this group an additional message? PH_Leave_LikeLeaveGroupAnother

166

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SR003 Please enter the first three letters of the person's last name. (Last name directory) ? Please enter the first three letters of the person's first name. (First name directory) You have a message from this person. This person hasn't heard your last message, which is...

Phrase(s) containing prompt PH_Leave_AskForName PH_Group_AddMemberbyName PH_Group_DelMemberbyName PH_Group_ContAddMemberbyName PH_Group_ContDelMemberbyName PH_Chk_MessageHaventHeard (Not used in current version.)

SR004 SR005 SR006 SR007 SR008 SR009 SR010 SR011 SR012

Would you like to cancel this message? PH_Leave_WouldYouLiketoCancel Would you like to leave this person an additional message? Okay, I'll record your message now. Would you like to leave another message? Please enter your personal ID now to receive the message. Enter 1 to leave a personal message for... Please enter the extension number. PH_Leave_LikeLeavePersonAnother PH_Leave_WillRecordMessageNow PH_Leave_LikeToLeaveAnother PH_Box_HelloIHaveACallFor PH_Leave_Enter1toLeaveMessage PH_Leave_AskForExt PH_Leave_AskForExtOr PH_Group_AddMemberbyExt PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyExt PH_Net_Lv_AskForExtOrGrpOrNode PH_Leave_NoSuchExtensionOrName PH_Group_NoMoreMatches PH_Net_NoSuchExtensionOrName PH_Rec_RecordingPaused PH_Box_ThankYou

SR013

I'm sorry, there is no such extension number. Recording paused. Thank you. Your message has been sent.

SR014 SR015

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

167

Prompt Prompt text by prompt number SR016 SR017 SR018 SR019 SR020 SR021 SR022 SR023 SR024 SR025 SR026 SR027 SR028 SR029 SR030 SR031 SR032 SR033 To continue recording, enter 8. Canceled. To record, enter 2. Thank you. Your urgent message has been sent.

Phrase(s) containing prompt PH_Rec_RecordingPaused PH_Rec_EnterPauseToContinue PH_Chk_Canceled PH_Pause_2ToRecord PH_Box_ThankYou

Otherwise, I'll make sure your message PH_Box_FirstEditMenu is delivered. ...will be sent... Message saved. ...sent... List who has not heard this message? ...people have not heard this message. The last member heard it... PH_Spdl_WillBeSent PH_Leave_MessageSaved PH_Chk_SentAt PH_Leave_ShouldListNotHeardMsg PH_Leave_NumberHaveNotHeard PH_Chk_LastMemberAt

To exit the list, enter a digit at any time. PH_Leave_ToExitListEnterStar This message... This person hasn't heard your last message. To confirm cancellation, enter 1. Some group members haven't heard your last message. Your last message has not been heard. Would you like to review it? PH_Spdl_UrgentPrivateMessage PH_Leave_PersonHasNotHeardLast PH_Leave_ToConfirmCancel PH_Leave_GroupMessageNotHeard PH_Leave_GroupMessageNotHeard PH_Leave_GroupMessageNotHeard PH_Leave_PersonHasNotHeardLast PH_Leave_LikeToReviewGroupMessage (Not used in current version.) (Not used in current version.)

SR034 SR035

Would you like to continue reviewing this message? ...was transmitted...

168

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SR036 SR037 SR038 SR039 SR040 SR041 SR042 SR043 ...will be sent immediately. You left this person another message. You left this group another message.

Phrase(s) containing prompt PH_Spdl_SentImmediately PH_Leave_YouLeftPerson PH_Leave_YouLeftGroup

Would you still like to leave this person PH_Leave_StillLikeLeaveMessage a message? Sending group message. Canceling group message. Recording. Please enter the extension or... PH_Leave_SendingGroupMessage PH_Leave_CancelingGroupMsg PH_Leave_RecordingthenBeep PH_Rec_Recording PH_Leave_AskForExtOr PH_Group_AddMemberbyExt PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyExt PH_Net_Lv_AskForExtOrGrpOrNode PH_Sub_ExitOrAskForExt (Not used in current version.) PH_Leave_Confirm PH_Group_ConfirmorDelete PH_Leave_AskForExt PH_Leave_AskForExtO PH_Group_AddMemberbyExt PH_Group_DelMemberbyExt PH_Group_ContAddMemberbyExt PH_Group_ContDelMemberbyExt PH_Sub_ExitOrAskForExt PH_Net_Lv_AskForExtOrGrpOrNode PH_Leave_GroupMessageBeingCopied PH_Leave_LikeToReviewGroupMessage PH_Spdl_SentImmediately

SR044 SR045 SR046 SR047

For groups. Okay, I'll record it now. To confirm, enter 1. Or, to spell the person's name, enter pound pound.

SR048 SR049

Your last message to this group is still being copied. Will be sent according to the network delivery schedule.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

169

Prompt Prompt text by prompt number SS001 SS002 Enrollment paused. To continue the enrollment process, enter 1.

Phrase(s) containing prompt PH_Sub_EnrollmentPausedEnter1

PH_Sub_GreatWelcomeToTheSystem Great! Welcome to the voice mail system. To use your new voice mailbox in the future, just enter your personal ID when the system first answers. If you'd like to use your mailbox now, enter your personal ID. PH_Sub_WelcomeToTheSystem Hello, and thank you for calling. As a new voice mailbox owner, please take a moment to personalize your new mailbox. One way people know they've reached PH_Sub_OneWayPeopleKnow you or that you've called them is by hearing your name. At the tone, state your first and last name; state only your name. PH_Sub_DoesNotKnowExtension Someone who does not know your extension number may still reach you or leave you a message just by knowing your last name. For this, the system must know how to spell your last name. Spell your name by entering the first three letters of your last name. (Last name directory) PH_Sub_DoesNotKnowExtension Someone who does not know your extension number may still reach you or leave you a message just by knowing your first name. For this, the system must know how to spell your first name. Spell your name by entering the first three letters of your first name. (First name directory)

SS003

SS004

SS005

SS005

170

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SS006 Thank you. Your voice mailbox is now set up. If you are satisfied with your mailbox settings, enter 1. Remember that you may change each setting individually later on. However, if you wish to erase all current settings and repeat the setup process, enter 2 now.

Phrase(s) containing prompt PH_Sub_ThankYouYourBoxIsSetup

SS007

PH_Sub_WhenCallersCantReachYou When callers can't reach you directly they will go to your voice mailbox. To encourage callers to leave a message, your mailbox should include a personal message to greet them. PH_Sub_LikeIncludedInDirectory Would you like to be listed in the directory, so that outside callers may reach you just by knowing your name? Enter 1 for Yes or 2 for No. Would you like to set a security code to PH_Sub_EnrollSetSecurityCode safeguard your mailbox? Enter 1 for Yes or 2 for No. PH_Sub_YouHaveNotBeenListed You will not be listed in the directory since a listing requires both your recorded name and a spelled name. Callers will have to know your extension number to reach you or leave you a message. All settings have been erased and your PH_Sub_AllSettingsAreErased mailbox remains as new. If you wish to repeat the setup process now, enter your personal ID. PH_Sub_CanHaveTwoGreetings You can have two greetings: one for when you are not available, another for when you are on the phone. Would you like to have two greetings?

SS008

SS009

SS010

SS011

SS012

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

171

Prompt Prompt text by prompt number SS013

Phrase(s) containing prompt

You will have two greetings. At the tone, PH_Sub_WillHaveTwoGreetings please record your standard greeting for when you are not available. You will have the same greeting for when you are not available and when you are on the phone. At the tone, please record your personal greeting. At the tone, please record your busy greeting for when you are on the phone. PH_Sub_WillHaveSameGreeting

SS014

SS015

PH_Sub_RecordBusyGreeting

SS016 SY001 SY002 SY003 SY004 SY005 SY006 SY007 SY008 SY009 SY010

At the tone, please record your personal PH_Sub_RecordPersonalGreeting greeting. The fax extension is... There is no current fax extension. Is this correct? PH_SysMgr_FaxExtensionIs PH_SysMgr_NoFaxExtension PH_SysMgr_FaxExtensionIs PH_SysMgr_NoFaxExtension

Enter the number of the fax extension. PH_SysMgr_EnterFaxExtension I'm sorry, I did not hear your selection. PH_SysMgr_SorryDidntHear Please reenter your selection now. I'm sorry, that extension is already used PH_SysMgr_IdInUseTryAgain for a mailbox. Fax notification for the operator's mailbox is currently... The operator's mailbox is... ...not specified. Would you like to change it? PH_SysMgr_AnnounceIsOffOrOn PH_SysMgr_OperatorBoxIs PH_SysMgr_OperatorBoxIs PH_SysMgr_OperatorBoxIs PH_SysMgr_TheClockIsSetAt PH_SysMgr_TheDateIsSetAt PH_SysMgr_TheCurrentGreetingIs

172

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SY011 Would you like to try again?

Phrase(s) containing prompt PH_SysMgr_IdInUseTryAgain PH_SysMgr_TimeNotValid PH_SysMgr_DaysNotValid PH_SysMgr_ValueNotValid

SY012 SY013 SY014 SY015 SY016 SY017 SY018 SY019 SY020 SY021 SY022 SY023 SY024 SY025 SY026 SY027 SY028 SY029

I'm sorry. This mailbox, or its messages, PH_SysMgr_CantAccessMailbox are now in use. Please try again later. This is software version... Available recording time is... ...hours. ...minutes. The clock is set to... The date is set to... The system is in day mode. The system is in night mode. The system is in alternate greeting mode. Shall I leave it on? Would you like to change to alternate greeting mode? Deletion complete. PH_SysMgr_VersionNumber PH_SysMgr_FreeTime PH_SysMgr_FreeTime PH_SysMgr_FreeTime PH_SysMgr_TheClockIsSetAt PH_SysMgr_TheDateIsSetAt PH_SysMgr_SystemIsIn PH_SysMgr_SystemIsIn PH_SysMgr_SystemIsIn PH_SysMgr_SystemIsIn PH_SysMgr_SystemIsIn PH_SysMgr_DeletionComplete

The security code for this mailbox can't PH_SysMgr_CodeCantBeDeleted be deleted now. Please try again later. Reset complete. This mailbox cannot be reset now. Please try again later. Add complete. PH_SysMgr_ResetComplete PH_SysMgr_MailboxCantBeReset PH_SysMgr_AddComplete

The new mailbox cannot be added. The PH_SysMgr_NoAddDuplicateID extension number you selected conflicts with a current personal ID.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

173

Prompt Prompt text by prompt number SY030 SY031 SY032 SY033 SY034 SY035 Enter the extension number. Extension... There is no security code set for this mailbox. Would you like to delete the security code? Would you like to reset the mailbox to new?

Phrase(s) containing prompt PH_SysMgr_EnterTheExtension PH_SysMgr_ExtensionX PH_SysMgr_ResetPassword PH_SysMgr_ResetPassword PH_SysMgr_LikeToResetMailbox

I'm sorry, that extension is reserved and PH_SysMgr_ExtensionIsReserved may only be changed through the operator's mailbox option. Would you like to delete the mailbox? This mailbox cannot be deleted now. Please try again later. ...does not have a mailbox. ... and the maximum number of mailboxes you may add has been reached. Would you like to add one? The current day greeting is... The current night greeting is... The current alternate greeting is... ...not recorded. Okay, I'll record it now. PH_SysMgr_LikeToDeleteMailbox PH_SysMgr_MailboxCantBeDeleted PH_SysMgr_DoesNotHaveMailbox PH_SysMgr_DoesNotHaveMailbox

SY036 SY037 SY038 SY039

SY040 SY041 SY042 SY043 SY044 SY045 SY046 SY047 SY048

PH_SysMgr_DoesNotHaveMailbox PH_SysMgr_TheCurrentGreetingIs PH_SysMgr_TheCurrentGreetingIs PH_SysMgr_TheCurrentGreetingIs PH_SysMgr_TheCurrentGreetingIs PH_SysMgr_WillRecordItNowBeep

I'm sorry, I did not recognize your time PH_SysMgr_TimeNotValid entry. I'm sorry, I did not recognize the days you entered. Enter the year as a four-digit number. PH_SysMgr_DaysNotValid PH_SysMgr_EnterYear

174

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SY049 SY050 SY051 SY052 SY053 SY054 SY055 SY056 SY057 SY058 SY059 SY060 SY061 SY062 SY063 SY064 SY065 SY066 I'm sorry, I did not recognize the date you entered. The current schedule is active from... ...on... The schedule was not changed. Would you like to delete it?

Phrase(s) containing prompt PH_SysMgr_ValueNotValid PH_SysMgr_ScheduleIsActive PH_SysMgr_OnDays PH_SysMgr_ScheduleNotChanged PH_SysMgr_LikeToDeleteIt

Enter the new clock time to the minute. PH_SysMgr_EnterNewClockTime Would you like to change schedule 1? Would you like to change schedule 1, interval A? Would you like to change schedule 1, interval B? Would you like to change schedule 1, interval C? PH_SysMgr_LikeToChangeSchedule PH_SysMgr_LikeToChangeScheduleX PH_SysMgr_LikeToChangeScheduleX PH_SysMgr_LikeToChangeScheduleX

Please enter the extension number for PH_SysMgr_EnterOperatorsBox the operator's station. Operator mailbox setup complete. Would you like to change a mailbox? Would you like to change the opening greetings? Would you like to change the system schedule? PH_SysMgr_OperatorSetupComplete PH_SysMgr_ChangeBox PH_SysMgr_ChangeGreeting PH_SysMgr_ChangeSchedule

Would you like to change the operator PH_SysMgr_ChangeOperator mailbox? Would you like to continue system maintenance? PH_SysMgr_ContinueMaintenance

To change a mailbox, enter 4; opening PH_SysMgr_SysMgrMenu greetings, 5; system schedule, 6; system information, 7; operator settings, 8.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

175

Prompt Prompt text by prompt number SY067 SY068 SY069 SY070 SY071 ...minute.

Phrase(s) containing prompt PH_SysMgr_FreeTime

To continue system maintenance, enter PH_Sys_SysMgrContinueMenu 1. To quit, enter 2. Would you like to access system manager options? You must delete an existing mailbox before you can add a new one. Another system manager is already active on the phone or at the console. Please try again later. ...system manager options, 0. PH_Sys_LikeToBeSysMgr PH_SysMgr_DoesNotHaveMailbox PH_Sys_AnotherSysMgrActive

SY072

PH_SM_Opt_NewMessages PH_SM_Opt_HearReceipts PH_SM_Opt_NoNewHearReceipts PH_SM_Opt_LeaveMessages PH_SM_Opt_NoNewLeaveMessages PH_SM_Opt_ToCheckNewMessages PH_SysMgr_LikeToGetStatus PH_SysMgr_KeySerialNumberIs PH_SysMgr_KeySerialNumberIs PH_SysMgr_ChangeAnotherBox

SY073 SY074 SY075 SY076 SY077 SY078 SY079 SY080 SY081

Would you like to hear system information? The system key serial number is... There is no key attached to the voice mail system. Would you like to change another mailbox?

I'm sorry. The system greetings cannot PH_SysMgr_CantChangeGreetings be changed. There are currently no scheduled days. PH_SysMgr_OnDays There are currently no scheduled hours. ...Q... ...voice mail ports are active... PH_SysMgr_ScheduleIsActive PH_SysMgr_QNumber PH_SysMgr_PortsActive

176

SYSTEM CONVERSATION GUIDE

Prompt Prompt text by prompt number SY082 SY083 SY084 SY085 SY086 SY087 ...using driver version... ...and firmware version...

Phrase(s) containing prompt PH_SysMgr_DriverVersion PH_SysMgr_FirmwareVersion

Would you like to change the greetings PH_SysMgr_ChangeBoxGreetings for... Ready to play and record. Ask for voice annotation when callers leave faxes for the public fax box? Enter 1 to always leave a public notification message when a fax arrives. Enter 2 to leave public noticification only when there is a voice annotation. Enter 2 to disable leaving public notification messages when a fax arrives. Model: Repartee C T I Model: Repartee V P Would like to take your call. To connect, enter 1. PH_SysMgr_LocalConnectReady PH_SysMgr_AskForFaxVoiceAnnotation PH_SysMgr_FaxNotifyAlwaysOrOnVoice PH_SysMgr_FaxNotifyAlwaysOrNever PH_SysMgr_FaxNotifyAlwaysOrOnVoice PH_SysMgr_FaxNotifyAlwaysOrNever

SY088 SY089

SY090 SY091 VC001 VC002 VC003 VC004 VC005 VC006 VC007

(Not used in current version.) (Not used in current version.) PH_Box_ClientNowAvail PH_Box_ClientNowAvail

To continue leaving a message, enter 2. PH_Box_ClientNowAvail To leave a message, enter 2. Is now available. I will attempt to put you through. Would like you to hold. PH_Box_ClientNowAvail PH_Box_ClientNowAvail PH_Box_ClientWantsYouToHold

While you are holding, you may enter 2 PH_Hold_HoldOptions to continue with your message, or 3 to try another extension at any time. Remember, you may enter 2 to PH_Hold_HoldOptions continue with your message, or 3 to try another extension at any time.

VC008

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER

177

Prompt Prompt text by prompt number VC009 VC010 VC011 VC012 VC013 VC014 VC015 VC016 VC017 VC018 VC019 If you'd like to hold, enter 1; continue leaving a message, 2. <interrupt tone> ...has transferred your call to... Your call has been transferred to... ...would like to transfer you to...

Phrase(s) containing prompt PH_Box_OfferReqHold PH_Box_ClientNowAvail PH_Box_InterruptTone PH_Box_RoutedByClient PH_Box_RoutedByClient PH_Box_RoutedByClient

To transfer, enter 1. To leave a message PH_Box_RoutedByClientChoices for... To transfer, enter 1. To continue leaving PH_Box_RoutedByClientChoices a message for... ...is now available to take your call. To try another extension, enter 3. Your call is being transferred to... (Not used in current version.) PH_Box_ClientNowAvail PH_Box_OfferReqHold PH_Box_RoutedByClient (Not used in current version.)

178

SYSTEM CONVERSATION GUIDE

Prompts by phrase name

TABLE 3: PROMPTS BY PHRASE NAME

181

Table 3: Prompts by phrase name

This table provides a list of the system phrases, sorted alphabetically by phrase name. The list includes:

The phrase name The phrase text The prompts associated with the phrase Includes prompts MB025 EM204 EM205 EM206 EM202 EM203 EM168 EM165 EM167 SUBPH_NumberString EM170 EM172 EM174 EM176 SUBPH_Days

Phrase name {H-Box_PleasePickup PH_AEml_Accepted

Phrase text Please pickup... Appointment | Task | Note | accepted. Addressed | Copied | to... You have | no |one | <Number> | completed task(s). | for... | today.

PH_AEml_AddressedTo PH_AEml_AllTaskCount

PH_AEml_AnotherDay

EM145 Would you like to check | EM183 your calendar for another day? | your incomplete tasks EM247 SUBPH_Days for another day? | your completed tasks for another day?

182

SYSTEM CONVERSATION GUIDE

Phrase name PH_AEml_ApptCount

Phrase text Your calendar has | no | one | <Number> | appointment(s) | for... | today. | and... | no | one | <Number> | new appointment(s) to accept.

Includes prompts EM133 EM131 EM132 SUBPH_NumberString EM134 EM135 EM136 EM137 SUBPH_Days DT031 EM138 EM139 EM140 EM146 EM147 EM151 EM152 EM148 EM214 EM215 EM216 EM217 GL017

PH_AEml_ApptHeader

<Name> scheduled an | urgent | appointment... | has requested an | urgent | appointment... The appointment is located at... For calendar options, enter 3; reply, 4; check next, 5; delete, 6; [fax, 7;] time stamp, 8; redirect, 9; [save as new, 0.] | To exit, enter star.

PH_AEml_ApptLocatedAt PH_AEml_CalMAM

PH_AEml_CalMAMOptions

To list recipients, enter 4; EM227 accept, 5; decline, 6. | To exit, GL017 enter star. Appointment | Task | Note | declined. EM207 EM208 EM209

PH_AEml_Declined

TABLE 3: PROMPTS BY PHRASE NAME

183

Phrase name PH_AEml_EmailHeader

Phrase text with <Number> attachment(s). | left [a | an urgent] short | medium length | long | very long | message. | copied you [a | an urgent] short | medium length | long | very long |message. | blind copied you [a | an urgent] short | medium length | long | very long | message.

Includes prompts EM024 EM025 EM026 SUBPH_NumberString EM104 EM105 EM106 EM107 EM108 EM109 EM110 EM111 EM112 EM113 EM114 EM115 EM116 EM117 EM118 EM119 EM120 EM121 EM122 EM123 EM124 EM125 EM126 EM127

PH_AEml_EnterMonthAndDay

EM235 For tomorrow, enter 1; for two days from now, enter 2; and so on. To enter a month and day, enter 9.

184

SYSTEM CONVERSATION GUIDE

Phrase name PH_AEml_FaxContentsOfEmail

Phrase text

Includes prompts

EM229 For any e-mail message, to include the contents of your e-mail messages, enter 1. To include just the headers, enter 2. left [a | an urgent] fax. | copied you [a | an urgent] fax. | blind copied you [a | an urgent] fax. EM091 EM092 EM093 EM094 EM095 EM096

PH_AEml_FaxHeader

PH_AEml_FeatureNotSupported

This option is not available. | EM231 For more information, please EM240 contact your system administrator. To list recipients, enter 4. | To EM226 exit, enter star. GL017 You have | no |one | <Number> | incomplete task(s). | for... | today. | and... | no | one | <Number> | new task(s) to accept. EM168 EM164 EM166 EM169 SUBPH_NumberString EM171 EM173 EM175 SUBPHDays DT031 EM242 EM177 EM178 EM141 EM142 EM179 EM180 EM244

PH_AEml_InboxMAMOptions PH_AEml_IncompleteTaskCount

PH_AEml_Intro_WouldLikeToCheck Would you like to check | today's calendar? | your new appointments? | your incomplete tasks? | your new tasks? | your completed tasks?

TABLE 3: PROMPTS BY PHRASE NAME

185

Phrase name PH_AEml_LikeToAccept

Phrase text

Includes prompts

Would you like to accept this EM155 appointment? | note? | task? | EM163 EM195 Would you like to reply to this message? Task marked complete. Would you like to mark it complete? EM064 EM210 EM190 EM196

PH_AEml_LikeToReply PH_AEml_MarkedComplete PH_AEml_MarkItComplete PH_AEml_MMTimeStamp

This appointment is from... | EM197 This task was assigned... | EM198 This note is for... EM200 The note | message | states... | EM158 The message is... EM212 EM211 You must set a security code EM230 EM018 or... | E-mail will not be accessible during this call. You have... | Your inbox has... | <Number> | new [voice | fax | e-mail] message(s). | You have no new e-mail messages. EM067 EM066 SUBPH_NumberString EM068 EM074 EM075 EM087 EM088 EM100 EM101 EM070

PH_AEml_MsgIs

PH_AEml_NeedSecurityCode

PH_AEml_NewInboxCount

PH_AEml_NoteHeader

sent [a | an urgent] note for... EM156 EM157

186

SYSTEM CONVERSATION GUIDE

Phrase name PH_AEml_OldInboxCount

Phrase text You have... | Your inbox has... | <Number> | old [voice | fax | e-mail] message(s) to review. | You have no old e-mail messages to review.

Includes prompts EM067 EM066 SUBPH_NumberString EM076 EM077 EM089 EM090 EM102 EM103 EM071 EM069 EM231 EM184 EM185 EM191 EM192 EM218 EM219 EM220 EM221 GL017 EM228 EM243 GL017 EM078 EM079 EM080 EM081 EM082 EM083

PH_AEml_OptionNotSupported PH_AEml_TaskHeader

This option is not available. <Name> assigned [a | an urgent] task due... | has requested [a | an urgent] task due... For task options, enter 3; reply, 4; check next, 5; delete, 6; [fax, 7;] time stamp, 8; redirect, 9; [save as new, 0.] | To exit, enter star. To list recipients, enter 4; [accept, 5; decline, 6;] mark complete, 7. | To exit, enter star. left | copied you | blind copied you | [a | an urgent] voice message.

PH_AEml_TaskMAM

PH_AEml_TaskMAMOptions

PH_AEml_VoiceHeader

TABLE 3: PROMPTS BY PHRASE NAME

187

Phrase name PH_AEml_WouldLikeToCheck

Phrase text Would you like to check it | them? (Inbox, Voice, Fax, Email messages; Note; Unconfirmed note; Appointment; Task)

Includes prompts EM072 EM073 EM084 EM085 EM097 EM098 EM128 EM129 EM149 EM153 EM159 EM161 EM188 EM193 EM099 EM130 EM150 EM154 EM160 EM162 EM189 EM194

PH_AEml_WouldLikeToFax

Would you like it faxed to you? (Fax, E-mail Messages; Appointment; Unconfirmed note; Note; Task)

PH_AEml_YouHaveNoXXXMessages You have no old | new e-mail EM071 messages to review. EM070 PH_Box_AllPagePortsBusy Now PH_Box_BadIDorPassword All page ports are busy now. MB026

[I'm sorry,] the security code MB002 you entered isn't correct. | I MB001 did not hear your selection. Please reenter your selection now. Im sorry, I cannot page now. MB028

PH_Box_CanNotPageNow

188

SYSTEM CONVERSATION GUIDE

Phrase name PH_Box_ClientNowAvail

Phrase text <interrupt tone> | <Name> The person you are trying to reach... | Would like to take your call. | Is now available to take your call. | To connect, enter 1. | To leave a message, enter 2. | To continue leaving a message, enter 2. | Is now available. I will attempt to put you through.

Includes prompts VC010 MB017 VC001 VC016 VC002 VC004 VC003 VC005

PH_Box_ClientWantsYouToHold

<Name> The person you are MB017 trying to reach... | Would like VC006 you to hold. ...did not anwer page I'm sorry, maximum recording time was exceeded.| Would you like to listen to, rerecord, or send this message? | If you'd like to listen to your message, enter 2. | Thank you. If you'd like to add to your message, enter 1; to listen to it, 2. | To rerecord, enter pound. | Please select your type of edit by saying "add to," "listen," or "rerecord." | If this is an urgent message, enter 9. | For urgent delivery, enter 9. | Otherwise, I'll make sure your message is delivered. MB027 MB014 SC020 MB021 SL029 GL032 SC016 SD023 SD021 SR020

PH_Box_DidNotAnswerpage PH_Box_FirstEditMenu

PH_Box_GatherAccountNumber

GI002 To help process this call, GL025 please enter your account code. | When you're finished, enter star.

TABLE 3: PROMPTS BY PHRASE NAME

189

Phrase name PH_Box_GatherPhoneNumber

Phrase text To help process this call, please enter your complete phone number. | When you're finished, enter star.

Includes prompts GI001 GL025

PH_Box_Goodbye

MB007 If you need further assistance, enter pound now. MB016 Thank you, and goodbye. | Thank you, and goodbye. <Name> The person you are MB017 trying to reach... has been paged This is the voice mail system calling with a message for <Name>. | extension <Number>.| Please enter your personal ID now to receive the message. If this is an urgent message, enter 9. <Interrupt tone> MB030 SL017 DR012 SUBPH_NumberString SR010

PH_Box_GreetingIntro PH_Box_HasBeenPaged PH_Box_HelloIHaveACallFor

PH_Box_IfThisisUrgent PH_Box_InterruptTone PH_Box_IsGone

SD023 VC010

is out today. | is not available MB004 right now. | is on the phone MB003 now. MB005 Thank you. Would you like to SC014 edit this message? I'm sorry, maximum recording time was exceeded. |<Name> The person you are trying to reach... |is out today. | is not available right now. | is on the phone now.| MB014

PH_Box_LikeToEdit PH_Box_MaxRecordingTime Exceeded PH_Box_NameIsGone

MB017 MB004 MB003 MB005

190

SYSTEM CONVERSATION GUIDE

Phrase name PH_Box_NextEditMenu

Phrase text Thank you. If you'd like to add to your message, enter 1; to listen to it, 2. | To rerecord, enter pound. | Please select your type of edit by saying "add to," "listen," or "rerecord." | For urgent delivery, enter 9.

Includes prompts SL029 GL032 SC016 SD021

PH_Box_OfferReqHold

[If you'd like to hold,] enter 1; HD005 to leave a message, enter 2. | VC009 VC017 enter 1; continue leaving a message, 2. | To try another extension, enter 3. When youre finished, enter GL025 MB029 star. | Please enter a number where your call can be returned. You have a call on Please hold while I page <Name> The person you are trying to reach... | has transferred your call to <Name> | would like to transfer you to <Name> | Your call has been transferred to <Name> | Your call is being transferred to <Name> <Name> The person you are trying to reach... | To transfer, enter 1. To leave a message for <Name> | To transfer, enter 1. To continue leaving a message for <Name> | [enter 2.] MB032 MB024 MB017 VC011 VC013 VC012 VC018

PH_Box_PleaseEnterCallback

PH_Box_PleasePickUp PH_Box_PleaseWaitForPage PH_Box_RoutedByClient

PH_Box_RoutedByClientChoices

MB017 VC014 VC015 DR015

TABLE 3: PROMPTS BY PHRASE NAME

191

Phrase name PH_Box_SorryCantTakeMessage

Phrase text

Includes prompts

I'm sorry, I can't take a GL012 message now, but thanks for calling. |<Name>| I'm sorry, I can't talk to you now, please call back. Thank you. Your |urgent| message has been sent. Please wait while I transfer you to the pager service. Thank you, and goodbye. GL015

PH_Box_SorryCantTalkNow

PH_Box_ThankYou PH_Box_TransferToPagerService PH_Box_VoiceDetectBoxGoodbye PH_Box_WillRecordMessageNow

SR019 SR015 MB031 MB016

MB006 I'll record your message at MB008 the tone; when you are finished, hang up, or stay on HB003 the line for further options. | If you'd like to leave a message, I'll record it now. | If you'd like to leave a message, please record it after the tone. To transfer to the operator, enter 0 now. <1 second of silence> If you'd like to leave a message, I'll record it now. MB008

PH_Box_WillTakeMessageBeep PH_Box_YouEntered

You have entered... | To GI003 confirm, enter 1, to try again, GI004 enter 2. Your message box... There's also this message. And... Box number <Number>. SL053 SL010 DT031 MB015 SUBPH_NumberString

PH_Box_YourMessageBox PH_Chk_AlsoThisMessage PH_Chk_And PH_Chk_BoxNo

192

SYSTEM CONVERSATION GUIDE

Phrase name PH_Chk_ButLeftNoReply PH_Chk_By PH_Chk_Cancelled PH_Chk_CantAccess PH_Chk_ContinueReviewingThis PH_Chk_EndOfUrgent PH_Chk_Extension PH_Chk_FaxNeverDeliveredDelete

Phrase text But left no reply. by... Canceled. I'm sorry, I can't presently access... Continue reviewing this message? End of urgent messages. Extension <Number>.

Includes prompts SL005 SL113 SR017 GL014 SL076 SL055 SP031 SUBPH_NumberString

This fax has never been FM079 delivered. Would you still like to delete it? |This is a message for | The |first | next| message is for|... SL011 SL043 SL044

PH_Chk_FirstNextMessageFor

PH_Chk_FirstNextMessageIs

The |first | next | message is... SL009 SL054 SL026

PH_Chk_FirstNextMessageReturned This | first | next | message has NT018 been returned because... NT019 NT017 PH_Chk_For PH_Chk_ForNoReply for... For no reply, enter 2. Otherwise, I'll record your message now. For your return receipts, enter 1. from... Got all your messages and left [a | an urgent] message. DR013 SL015

PH_Chk_ForReceipts PH_Chk_From PH_Chk_GotAndLeft

SL056 SL042 SL058 SL059

TABLE 3: PROMPTS BY PHRASE NAME

193

Phrase name PH_Chk_GotYourMessageTo PH_Chk_GuestHasSavedMsgs PH_Chk_HasntGotButLeft

Phrase text Got your last message to... You have | saved messages. Hasn't heard your last message, but left [a | an urgent] message. I cannot delete this fax right now. ...in your message box. The last member heard it |today | yesterday | <Number> days ago | at <Time>. | at | remote site. Left <Number>.

Includes prompts SL062 SL039 SL134 SL065 SL066 FM080 SL122 SR026 SUBPH_DateTime NT029 NT004 SL047 SUBPH_NumberTrailing

PH_Chk_ICannotDeleteFax PH_Chk_InYourMessageBox PH_Chk_LastMemberAt

PH_Chk_LeftX PH_Chk_LikeToArchive PH_Chk_LikeToHearIt PH_Chk_LikeToRedirect PH_Chk_ListenToRest PH_Chk_MAM_Box_New

Would you like me to archive SL014 this? Would you like to hear it? Would you like to redirect this? Listen to the rest? SL048 SL022 SL030

To check next, enter 5; delete, ME024 6; archive, 7; time-stamp, 8; ME035 redirect, 9; save as new, 0. | Repeat message, pound. To check next, enter 5; delete, ME025 6; archive, 7; time-stamp, 8; ME035 redirect, 9. | Repeat message, pound.

PH_Chk_MAM_Box_Old

194

SYSTEM CONVERSATION GUIDE

Phrase name PH_Chk_MAM_FaxMsg_Fax_New

Phrase text

Includes prompts

To check next, enter 5; delete, ME026 6; archive, 7; time-stamp, 8; ME035 deliver fax, 9; save as new, 0. | Repeat message, pound. To check next, enter 5; delete, ME030 6; archive, 7; time-stamp, 8; ME035 deliver fax, 9. | Repeat message, pound. To check next, enter 5; delete, ME033 6; archive, 7; timestamp, 8; deliver fax, 9; save as new, 0. To check next, enter 5; delete, ME034 6; archive, 7; timestamp, 8; deliver fax, 9.

PH_Chk_MAM_FaxMsg_Fax_Old

PH_Chk_MAM_FaxMsg_FaxNo Voice_New PH_Chk_MAM_FaxMsg_FaxNo Voice_Old

PH_Chk_MAM_FaxMsg_NoFax_New To check next, enter 5; delete, ME027 6; archive, 7; time-stamp, 8; ME035 save as new, 0. | Repeat message, pound. PH_Chk_MAM_FaxMsg_NoFax_Old To check next, enter 5; delete, ME031 6; archive, 7; time-stamp, 8. | ME035 Repeat message, pound. To reply, enter 4; check next, ME022 5; delete, 6; archive, 7; time- ME035 stamp, 8; redirect, 9; save as new, 0. | Repeat message, pound. To reply, enter 4; check next, ME023 5; delete, 6; archive, 7; time- ME035 stamp, 8; redirect, 9. | Repeat message, pound. To check next, enter 5; delete, ME029 6; archive, 7; time-stamp, 8; ME035 redirect, 9; save as new, 0. | Repeat message, pound.

PH_Chk_MAM_Subscriber_New

PH_Chk_MAM_Subscriber_Old

PH_Chk_MAM_VMNet_Not Resendable

TABLE 3: PROMPTS BY PHRASE NAME

195

Phrase name PH_Chk_MAM_VMNet_Resendable New

Phrase text To resend, enter 4, check next, 5; delete, 6; archive, 7; time-stamp, 8; redirect, 9; save as new, 0. | Repeat message, pound. To resend, enter 4, check next, 5; delete, 6; archive, 7; time-stamp, 8; redirect, 9 |; save as new, 0. | Repeat message, pound. Message archived. For voice messages, enter 4; for fax, enter 5. Message deleted.

Includes prompts ME028 ME035

PH_Chk_MAM_VMNet_Resendable Old

ME028 ME032 ME035

PH_Chk_MessageArchived PH_Chk_MessageCategoryMenu PH_Chk_MessageDeleted PH_Chk_MessageForGroup PH_Chk_MessageHaventHeard PH_Chk_MessageSentAgain PH_Chk_MsgGotAll

SL115 ME021 SL114

This is a message for <group SL011 name>. The message is... SL009 You have a message from this SR004 person. Your message has been sent SL117 again. ...got all your messages and left a |an urgent| message. | ...got all your messages and left |<Number> urgent messages. | <Number> new message|s|. SL059 SL058 SL057 SUBPH_NumberTrailing SL073 SUBPH_1 SUBPH_NumberTrailing SL040

196

SYSTEM CONVERSATION GUIDE

Phrase name PH_Chk_MsgHas

Phrase text ...has an old message to review. | ...has <Number> messages to review. | ...has an urgent message for you. | ...has a message for you. | ...has <Number> urgent messages. | has <Number> new messages.

Includes prompts SL021 SL052 SUBPH_NumberTrailing SL041 SL069 SL031 SUBPH_NumberTrailing SL073 SUBPH_1 SUBPH_NumberTrailing SL040 SL066 SL065 SL064 SUBPH_NumberTrailing SL073 SUBPH_1 SUBPH_NumberTrailing SL040 SL070 SL047 SUBPH_NumberTrailing SL006 SUBPH_NumberTrailing SL073 SUBPH_1 SUBPH_NumberTrailing SL040 NT021 SL016 SL137

PH_Chk_MsgHasntGot

...hasn't heard your last message, but left an urgent message. | ...hasn't heard your last message, but left a message. | ...hasn't heard your last message, but left | <Number> urgent messages. | <Number> new messages.|| ...left an urgent message. | ...left <Number>. | ...left a message. | ...left <Number> urgent messages. | ...left <Number> new message|s|.

PH_Chk_MsgLeft

PH_Chk_NetReceipt PH_Chk_NoFurther PH_Chk_NoNewVoice PH_Chk_NoNewVoiceOrFax

...was transmitted. There are no further messages. There are no new voice messages.

There are no new voice or fax SL138 messages.

TABLE 3: PROMPTS BY PHRASE NAME

197

Phrase name PH_Chk_PerMessageReceipt

Phrase text

Includes prompts

Got the message you sent | SL060 today | yesterday | <Number> SUBPH_DateTime days ago| at <Time>. Please wait while I check email. Prerecorded | today | yesterday | <Number> days ago | at <Time>. Got your last message | today | yesterday | <Number> days ago | at <Time>. | at | remote site. Received |today | yesterday | <Number> days ago | at <Time>. | at | remote site. ...from <Name> | Recorded | transmitted | today | yesterday | <Number> days ago | at <Time>. | at | remote site. <Half second of silence> Message saved as new. Sent |today | yesterday | <Number> days ago| at <Time>. SL139 SD027 SUBPH_DateTime SL003 SUBPH_DateTime NT029 NT004 SL067 SUBPH_DateTime NT029 NT004 SL042 SL018 NT038 SUBPH_DateTime NT029 NT004 GL023 SL028 SR023 SUBPH_DateTime

PH_Chk_PleaseWaitForEmail PH_Chk_PrerecordedAt

PH_Chk_Receipt

PH_Chk_ReceivedAt

PH_Chk_RecordedAt

PH_Chk_ReviewDelay PH_Chk_SavedAsNew PH_Chk_SentAt

PH_Chk_SorryCannotReply PH_Chk_TheMessageIs PH_Chk_ThisIsAMessageFor

I'm sorry, you cannot reply to SL116 this message. The message is... This is a message for... SL009 SL011

198

SYSTEM CONVERSATION GUIDE

Phrase name PH_Chk_TotalTime

Phrase text Totaling |one minute | <Number> minutes | <Number> seconds.

Includes prompts DT030 DT026 SUBPH_NumberTrailing DT027 SUBPH_NumberTrailing DT029 SUBPH_NumberTrailing MB018 SUBPH_DateTime SL050 SL051 SL048 SL049 SL088 SL089 SL090 SL091 SL092 SUBPH_NumberTrailing SD022

PH_Chk_TransferedToFax

Call transferred |today | yesterday | <Number> days ago| at <Time>. Would you like to check | it | them|? Would you like to hear |it | them|? <Number> urgent.

PH_Chk_WouldLikeToCheck PH_Chk_WouldLikeToHear PH_Chk_XUrgent

PH_Chk_YouHaveNew

You have <Number> new SL039 messages. | There are no new SUBPH_YouHave1 SL040 messages. SUBPH_NumberTrailing SL032 There are no old messages to review. | You have | one old message | <Number> messages | to review. SL033 SL034 SL039 SUBPH_NumberTrailing SL041

PH_Chk_YouHaveReview

TABLE 3: PROMPTS BY PHRASE NAME

199

Phrase name PH_Chk_YouHaveUrgent

Phrase text

Includes prompts

You have <Number> urgent SL072 messages. | There are no new SL039 messages. SUBPH_NumberTrailing SL073 SL032 SL071 Your message box has an SL008 urgent message. | Your message box has a message. | SL053 Your message box... Your message to... Your reply has been sent. There are no further messages. | You still have <Number> new messages. NT007 SL123 SL016 SL037 SL038 SUBPH_NumberTrailing SL040

PH_Chk_YourMessageBox

PH_Chk_YourMessageTo PH_Chk_YourReplyHasBeenSent PH_Chk_YouStillHaveNew

PH_Chk_YouStillHaveUrgent

There are no further SL016 SL068 messages. | You still have <Number> urgent messages. SL038 SUBPH_NumberTrailing SL073 I'm sorry, directory assistance could not be completed. DR007

PH_Dir_AssistanceCouldNot

PH_Dir_ConfirmReminder PH_Dir_ConfirmWhenHeard

To stop the directory, enter 1. DR026 When you hear the name of the person you are trying to reach, enter 1. | To stop the directory, enter 1. DR025 DR026

PH_Dir_EndOfGroup

<1 second of silence> End of GL002 <group name>. <1 second of DR009 silence> <3 seconds of silence> GL003

PH_Dir_EndPause

200

SYSTEM CONVERSATION GUIDE

Phrase name PH_Dir_ForNameEnter PH_Dir_GroupName

Phrase text For <Name> enter |1..9|. <1 second of silence> <Group name> <1 second of silence> <Name> Extension <Number>|. To confirm, enter 1. To hear the next name, enter 2.

Includes prompts DR013 SUBPH_EnterNumber GL002

PH_Dir_NameOrExt PH_Dir_NameYesOrNo PH_Dir_NoMatches

DR012 SUBPH_NumberString DR030

There are no matches to the DR005 three letters you entered | To DR006 try another name, enter 1. There are no further matches SP004 DR006 to the three letters you entered. | To try another name, enter 1. Please enter the first three letters of the person's last name. | For Q enter 7, for Z enter 9. | Please enter the letters now|. Please enter the first three letters of the person's last name. | For Q enter 7, for Z enter 9. | Or, |at the tone,| please say the first few letters of the person's last name. DR001 GL004 DR002

PH_Dir_NoMoreMatches

PH_Dir_PleaseEnterLetters

PH_Dir_PleaseSayLetters

DR001 GL004 SC018 SC019

PH_Dir_ThisDirWill

This directory will help you DR008 find a person's extension by their department. To |start | hear| the list again, DR010 enter pound. DR011 <1 second of silence> GL002

PH_Dir_ToStartHearAgain

TABLE 3: PROMPTS BY PHRASE NAME

201

Phrase name PH_Dir_ToStopDir

Phrase text To stop the directory, enter pound. | Remember, you may enter the extension at any time.

Includes prompts DR004 DR024

PH_Dir_YouMayEnterExt PH_Dlv_1ForAm2ForPm PH_Dlv_EnterActiveDays

You may enter the extension DR003 at any time. For a.m., enter 1; for p.m., enter 2. DT035

Indicate the new days active DS010 GL025 by entering 1 for Sunday, 2 for Monday, and so on. | When you're finished, enter star. Enter the starting time to the DS012 minute. | When you're GL025 finished, enter star. Enter the ending time to the DS013 GL025 minute. | When you're finished, enter star. Shall I |leave | turn| it on? GL010 GL009

PH_Dlv_EnterStartTime

PH_Dlv_EnterStopTime

PH_Dlv_LeaveTurnOn PH_Dlv_LikeToChange PH_Dlv_LikeToChangeFaxMachine PH_Dlv_LikeToChangeHomePhone PH_Dlv_LikeToChangePagerPhone PH_Dlv_LikeToChangeSparePhone

Would you like to change it? SP014 Change delivery to your fax machine? Change delivery to your home phone? Change delivery to your pager? Change delivery to your spare phone? FM003 DS002 DS003 DS004

202

SYSTEM CONVERSATION GUIDE

Phrase name PH_Dlv_LikeToChangeWorkPhone

Phrase text Would you like to change message delivery to your work phone? Would you like to try again? Message delivery to your |work phone | home phone | pager | spare phone| is | Delivery to your fax machine is | on | off.

Includes prompts DS001

PH_Dlv_LikeToTryAgain PH_Dlv_MessageDeliveryIs

SP070 DS005 DS006 DS007 DS008 FM004 GL007 GL008

PH_Dlv_NoChangeOverPhone

I'm sorry, this schedule has a DS026 delivery mode that cannot be changed over the phone. There are currently no scheduled days. There are currently no scheduled hours. DS027 DS028

PH_Dlv_NoScheduledDays PH_Dlv_NoScheduledHours PH_Dlv_NotRecognizeDays PH_Dlv_NotRecognizeTime PH_Dlv_NoValidTimes

I'm sorry, I did not recognize DS024 the days you entered. I'm sorry, I did not recognize DS022 your time entry. There are no valid delivery times; this schedule cannot deliver messages. DS025

PH_Dlv_OnDays

On <days> (for example, "On DS030 Sunday, Tuesday and SUBPH_Days Friday.") This phone rings | does not ring | to tell you when you have a fax. FM005 FM006

PH_Dlv_PhoneNotifiesForFax

TABLE 3: PROMPTS BY PHRASE NAME

203

Phrase name PH_Dlv_ScheduleActiveFrom

Phrase text The current schedule is active from <Time> to <Time>. This delivery schedule is incomplete. Urgent message delivery is currently | on | off. about... Adding message to fax. You cannot reply to this message.

Includes prompts DS009 SUBPH_Time DT032 SUBPH_Time DS018 SP032 GL007 GL008 EM065 EM048 EM038

PH_Dlv_ScheduleIncomplete PH_Dlv_UrgentDeliveryIs

PH_Eml_About PH_Eml_AddingMsgToFax PH_Eml_CannotReplyToMsg PH_Eml_CantLoginNoEmailAccess

Unable to log into the e-mail EM020 system. | E-mail will not be EM018 accessible during this call. I'll convert it now. (Sound file) a [very] large sound file that must be converted. | a sound file that is too large to convert. | Would you like to hear it? | Please see your system manager if you need more information. The message is... | Titled... | There is no additional | text | message. | The first | next | attachment is... EM059 EM056 EM057 EM058 SL048 EM061

PH_Eml_ConvertItNow PH_Eml_EmailAudioBody

PH_Eml_EmailBodyIntro

SL009 EM023 EM028 EM036 EM037 EM035

204

SYSTEM CONVERSATION GUIDE

Phrase name PH_Eml_EmailBodySize

Phrase text and is | Over...<Number> | kilobyte(s) | megabyte(s).

Includes prompts EM030 DT024 SUBPH_NumberTrailing EM031 EM032 EM033 EM034 EM222 EM223 EM224 EM225 GL017

PH_Eml_EmailMsgMAM

For e-mail options, enter 3; reply, 4; check next, 5; delete, 6; [fax, 7;] time stamp, 8; redirect,9; [save as new, 0.] | To exit, enter star.

PH_Eml_EmailNotAccessible PH_Eml_EmailReplyError

E-mail will not be accessible EM018 during this call. EM041 I'm sorry, I was unable to send your reply to the e-mail system. Please see your system manager if you need more information. EM019 Enter your current e-mail EM021 password now. | If your password uses letters, enter GL025 pound pound. | When you're finished, enter star. Please enter your new e-mail EM005 EM021 password now. | If your password uses letters, enter GL025 pound pound. | When you're finished, enter star. EM004 Please enter your e-mail EM021 password now. | If your password uses letters, enter GL025 pound pound. | When you're finished, enter star.

PH_Eml_EnterCurrentPassword

PH_Eml_EnterNewPassword

PH_Eml_EnterPassword

TABLE 3: PROMPTS BY PHRASE NAME

205

Phrase name PH_Eml_ErrorsRedirecting

Phrase text I'm sorry, I cannot redirect email to this subscriber. | The subscribers settings are improperly configured for email. | Unable to log into the e-mail system. | Please see your system manager if you need more information. Faxing | message(s) to you now. I'll forward the message to the e-mail system now.

Includes prompts EM054 EM055 EM020 EM061

PH_Eml_FaxingMsgsToYou

EM049 EM050 EM051 EM053

PH_Eml_ForwardToEmail PH_Eml_FwdToEmailReceipt PH_Eml_HowEnterAlphaNumPwd

was forwarded to the e-mail EM063 system. EM010 You may enter your e-mail GL025 password at any time. To indicate a letter, enter the key with the letter you want, followed by a 1 for the first letter on that key, 2 for the second letter, and 3 for the third letter. For example, for A, enter 2 1; for B, enter 2 2; and so on. To indicate a number, enter 1, followed by the number you want. For example, for 1, enter 1 1; for 2, enter 1 2; and so on. For Q, enter 0 1. For Z, enter 0 2. | When you're finished, enter star. The password you entered is EM007 not valid.

PH_Eml_InvalidPassword

206

SYSTEM CONVERSATION GUIDE

Phrase name PH_Eml_InvalidPasswordTryAgain

Phrase text

Includes prompts

The password you entered is EM007 not valid. | Would you like to SP070 try again? is not valid. Please re-enter the letter now. Would you like to change your e-mail password? Would you like to change your e-mail setup? Would you like to change your e-mail totaling? Would you like to reply to this message? Message file not found. EM011 EM014 EM012 EM013 EM064 EM047

PH_Eml_LetterError PH_Eml_LikeToChgEmailPassword PH_Eml_LikeToChgEmailSetup PH_Eml_LikeToChgEmailTotaling PH_Eml_LikeToReplyToMsg PH_Eml_MessageFileNotFound PH_Eml_MsgCountingIsNow

E-mail totaling is now | on | EM003 off | Shall I turn it | leave it on? GL007 GL008 GL009 GL010 Your new e-mail password is EM022 now active. Your e-mail password could EM009 not be changed. <5 seconds of silence> The passwords you entered do not match.Your e-mail password has not been changed. EM017 EM008

PH_Eml_NewEmailPwdNowActive PH_Eml_NoChangePassword PH_Eml_PWEntrySilence PH_Eml_PWsMismatched

TABLE 3: PROMPTS BY PHRASE NAME

207

Phrase name PH_Eml_ReEnterPassword

Phrase text

Includes prompts

If your password uses letters, EM021 enter pound pound. | Please EM006 GL025 reenter your new e-mail password now. | When you're finished, enter star. Your reply will be sent by email. Recording: To send, enter star; to rerecord, enter pound. | I'll send your reply now. | Message options are not available for this reply. Your reply has been sent. One moment while I send your reply. E-mail setup options complete. Would you like to review them? To change your e-mail totaling, enter 4; e-mail password, 5. EM043 GL028 GL029 EM042

PH_Eml_ReplyIntro PH_Eml_ReplyOptions

PH_Eml_ReplySent PH_Eml_SendingReply PH_Eml_SetupOptionsComplete

EM040 EM039 EM015

PH_Eml_SetupOptionsMenu

EM016

PH_Eml_SorryCantAccessEmail PH_Eml_SorryCantAccessMessage PH_Eml_TheMsgYouLeftFor PH_Eml_TTSError PH_Eml_UnableToConvertFile PH_Eml_UnknownSource

I'm sorry, I can't access your EM046 e-mail. I'm sorry, I can't access this message. The message you left for... I cannot access text-tospeech. I'm sorry.I'm unable to convert this file format. an unknown source. EM045 EM062 EM001 EM060 EM044

208

SYSTEM CONVERSATION GUIDE

Phrase name PH_Fax_AddressedTo

Phrase text

Includes prompts

Your fax will be addressed to FX026 the person at extension... | If FX022 this is correct, enter 1; to change it, enter 2. Please state what this fax is about. FB003

PH_Fax_Annotate PH_Fax_AnnotateFollowup

If you don't want to leave a FB023 message, just enter star after MB022 GL021 the tone. | I'll record your message at the tone. When you're finished, please stay on the line to be transferred to a fax machine. | <1 millisecond of silence> Please state who should MB019 receive this fax, and what it's about. Thank you for calling, your fax will arrive shortly. | I am not able to send your fax at this time. To change the phone number, enter 4; to change the schedule, 5. Selection confirmed | canceled. FX004 FX005

PH_Fax_AnnotatePublic

PH_Fax_ArriveShortly

PH_Fax_ChangeFaxPhoneMenu

FM054

PH_Fax_ConfirmedCancelled PH_Fax_DocWillBeSentTo

FX027 FX014

Your fax will be sent to... FX021 <Name> | If this is correct, FX022 enter 1; to change it, enter 2. FX019 Please enter the |area code FX020 and phone number |complete phone number| of GL025 your fax machine. | When you're finished, enter star.

PH_Fax_EnterFaxNumber

TABLE 3: PROMPTS BY PHRASE NAME

209

Phrase name PH_Fax_EnterStart

Phrase text I'll transfer you to a fax machine now. When you hear the fax tone, press the start button on your fax machine.

Includes prompts FB013

PH_Fax_FaxNotAvailable

I'm sorry, the document you FX007 requested is not available at this time. For... <Name> | Enter... <Number> Fax for... <Name> | Box number... <Number> If you don't know the number and would like to hear a list of available documents, enter pound now. <1 second of silence> | Otherwise, I'll list the available documents now. All fax machines are |still | in use. While you are holding, you may enter 2 to |add to your voice message, | leave a voice message, | or 3 to try another extension at any time. | Remember, you may enter 2 to |add to your voice message, | leave a voice message,| or 3 to try another extension at any time. FX017 FX018 SUBPH_NumberString FB001 MB015 SUBPH_NumberString FX003 FX030

PH_Fax_ForNameEnterNumber

PH_Fax_Greet

PH_Fax_HearList

PH_Fax_HoldAllStillBusy PH_Fax_HoldOptions

FB007 FB008 FB019 FB020 FB021 FB022

210

SYSTEM CONVERSATION GUIDE

Phrase name PH_Fax_LikeExtension

Phrase text

Includes prompts

FX025 If you would like your extension number to appear on the cover sheet, enter it now. Otherwise, the cover sheet will remain unaddressed. ...is not available at this time. FX010 I'm sorry... <Number> | is not a valid area code and phone number. | is a toll call which is not permitted. To select a document, enter its number at any time during this message. | To select another document, enter its number now. | When you're finished selecting documents, enter star. | <5 seconds of silence> Okay, I'll fax the documents you've selected. You have selected the maximum number of documents allowed. FX008 FX023 FX024 SUBPH_NumberString FX001 FX002 FX028 FX029

PH_Fax_NumberIsNotAvailable PH_Fax_NumberNotValid

PH_Fax_RequestDoc

PH_Fax_RequestedMaximum

FX016

PH_Fax_SayBye

FX006 If you need further assistance, enter pound now. SP002 | If you'd like to try an extension, you may do so now. | Thank you and goodbye. | See you later. <3 seconds of silence> I'm sorry, document... GL003 FX009

PH_Fax_ShortHoldPhrase PH_Fax_SorryDocument PH_Fax_SystemDown

I'm sorry, I can't receive a fax FB014 at this time.

TABLE 3: PROMPTS BY PHRASE NAME

211

Phrase name PH_Fax_SystemDown PH_Fax_WontHoldSoTakeMsg

Phrase text

Includes prompts

I'm sorry, I can't deliver a fax FB015 at this time. I'll record your message | You FB004 may leave a voice message | FB005 FB006 You may add to your voice message | at the tone. To wait for a fax machine, enter 1. To cancel your fax and [leave a | add to your] voice message, enter 2. | To continue to wait for a fax machine, enter 1. To cancel your fax and [leave a | add to your] voice message, enter 2. | Fax calls are answered in the order received. | Or to try another extension, enter #. | If you'd like to wait for a fax machine, say yes. To cancel your fax and [leave a | add to your] message, remain silent. | To continue to wait for a fax machine, say yes.To cancel your fax and [leave a | add to your] message, remain silent. |You are |1st 10th| in line. | There are over 10 calls holding ahead of you. FB009 FB010 FB011 FB012 FB017 FB018 FB024 FB025 FB026 FB027 HD010HD019 HD020

PH_Fax_YouAreInLine

PH_Fax_YouSelected

FX011 You have selected... | document. | To confirm this FX012 selection enter 1, to cancel it FX013 enter 2. This fax has already been delivered. FM041

PH_FaxCk_AlreadyDelivered

212

SYSTEM CONVERSATION GUIDE

Phrase name PH_FaxCk_ArrivedAt

Phrase text

Includes prompts

The fax | arrived... | for | from | FM058 Group number | <Number> FM038 FM068 SL019 SL042 GR013 SUBPH_NumberString Fax attempted... FM039

PH_FaxCk_AttemptedAt PH_FaxCk_AutodeliverFailed

The first | next | fax could not FM051 be automatically delivered. FM052 FM053 But, all fax ports were busy. The caller chose not to hold for a fax port. Cannot delete this fax right now. FM056 FM055 FM067

PH_FaxCk_CallerCouldntHold PH_FaxCk_CallerDidntHold PH_FaxCk_CannotDeleteFax PH_FaxCk_ConfirmDelivery

Your fax(es) will be delivered FM030 shortly. FM072 FM031 A fax delivery you requested FM061 was incomplete. You requested the delivery... This fax is already being delivered. FM040

PH_FaxCk_CouldntDeliver

PH_FaxCk_DeliveryInProgress PH_FaxCk_EnterPhoneNum

For a different fax machine... | FM076 enter the digits of the fax FM026 phone number. Fax deleted. This fax has never been delivered. Fax saved as new. Fax archived. FM078 FM050 FM029 FM049

PH_FaxCk_FaxDeleted PH_FaxCk_FaxNeverDelivered PH_FaxCk_FaxSavedAsNew PH_FaxCk_FaxSavedAsOld

TABLE 3: PROMPTS BY PHRASE NAME

213

Phrase name PH_FaxCk_FirstNextIsAnnotated

Phrase text The first | next | fax has this voice annotation... The first| next | fax has no voice annotation. The first | next | fax...

Includes prompts FM033 FM034 FM032 FM036 FM037 FM035 FM059 FM060 FM058 FM025 FM014 FM015 SUBPH_NumberString FM013 FM017 FM018 FM019

PH_FaxCk_FirstNextNotAnnotated

PH_FaxCk_FirstNextNotAnnotated

PH_FaxCk_HandsFreeOfferUsual Num PH_FaxCk_IncludingFaxes

I'll deliver this fax to your usual fax machine. Including one fax | <Number> faxes.

PH_FaxCk_LikeToDeliver PH_FaxCk_LikeToDeliverThis PH_FaxCk_LikeToDeliverUsualNum

Deliver this | these fax(es)? Deliver this fax?

Would you like me to deliver FM021 this to your usual fax machine? Deliver this fax again? To use a different fax machine, enter 2. To deliver to... <Name> | enter 1. To deliver to your usual fax machine, enter 1. <Half second of silence> No fax to deliver. FM020 FM024 FM022 DR014 FM023 GL001 FM042

PH_FaxCk_LikeToRedeliverThis PH_FaxCk_MenuEnterNum PH_FaxCk_MenuOfferNum PH_FaxCk_MenuOfferUsualNum PH_FaxCk_NoDeliveryOffer PH_FaxCk_NoFaxToDeliver

214

SYSTEM CONVERSATION GUIDE

Phrase name PH_FaxCk_NoPhoneAtAll

Phrase text

Includes prompts

This fax cannot be delivered, FM027 since no phone number has been specified. This message cannot be redirected. FM074

PH_FaxCk_NoRedirect PH_FaxCk_NotFaxMachine PH_FaxCk_SaveFaxAsNew PH_FaxCk_SaveFaxAsOld PH_FaxCk_SysFailedReceiving

This does not appear to be a FM063 fax machine. Save this | these fax(es) as new? Archive this fax? Please see your system manager if you need more information about why this fax couldn't be received. You have no | one | <Number> new faxes | and... | and one | <Number> | e-mail item(s) to fax. | There is nothing to fax. FM028 FM073 FM048 FM057

PH_FaxCk_YouHaveFaxes

SL039 FM007 FM008 SUBPH_NumberString FM012 DT031 EM237 EM238 EM239

PH_FaxCk_YouHaveVoicelessFaxes

There are <Number> | is one | FM010 new fax(es) | without voice FM009 annotation. FM016 FM071 Your fax box has [a | an urgent] message. Your fax box. (trailing) FM047 FM046 FM045 FM077

PH_FaxCk_YourFaxBox

PH_FaxCk_YourFaxBoxTrail

TABLE 3: PROMPTS BY PHRASE NAME

215

Phrase name PH_FaxCk_YouStillHaveFaxes

Phrase text You still have one | <Number> | new fax(es).

Includes prompts SL038 FM011 FM012 SUBPH_NumberString ER028 ER025 ER029

PH_GAEN_AlarmUnitBatteryLow

A problem has been detected. | The System Monitoring Unit battery is low. | Please contact your system representative.

PH_GAEN_AlarmUnitDown

ER028 A problem has been ER024 detected. | The System ER029 Monitoring Unit has failed.Until this unit is fixed, the system cannot diagnose hardware problems or send out an alert. | Please contact your system representative. A problem has been detected. | The temperature in the System Monitoring Unit has exceeded safe operating limits. | Please contact your system representative. ER028 ER034 ER029

PH_GAEN_AlarmUnitHeatProblem

PH_GAEN_AlarmUnitModemDown

ER028 A problem has been ER026 detected. | The System Monitoring Unit modem has ER029 failed. The system cannot use this modem to send out an alert. | Please contact your system representative.

216

SYSTEM CONVERSATION GUIDE

Phrase name PH_GAEN_CPUFanDown

Phrase text

Includes prompts

ER028 A problem has been detected. | One of the fans in ER014 the main chassis has failed. | ER029 Please contact your system representative. A problem has been detected. | A disk drive has failed. | Please contact your system representative. A problem has been detected. | At least one critical disk error has been detected. | Please contact your system representative. A problem has been detected. | At least one noncritical disk error has been detected. | Please contact your system representative. ER028 ER017 ER029 ER028 ER016 ER029

PH_GAEN_DiskDriveDown

PH_GAEN_DiskErrCritical

PH_GAEN_DiskErrNonCritical

ER028 ER015 ER029

PH_GAEN_DiskFanDown

ER028 A problem has been detected. | A fan has failed in ER032 ER029 the disk storage system. | Please contact your system representative. ER005 Your disk is almost full. Logging of diagnostic traces ER029 has been suspended. | Please contact your system representative. Your disk is almost full. Logging of all call data has been suspended. | Please contact your system representative. ER007 ER029

PH_GAEN_DiskFullDebug

PH_GAEN_DiskFullLog

TABLE 3: PROMPTS BY PHRASE NAME

217

Phrase name PH_GAEN_DiskFullRecord

Phrase text

Includes prompts

ER006 Your disk is almost full. Message recording has been ER029 suspended. | Please contact your system representative. An error occurred during disk maintenance. | Please contact your system representative. ER002 ER029

PH_GAEN_DiskOptimization

PH_GAEN_DiskPowerSupplyDown

ER028 A problem has been ER018 detected. | A power supply has failed in the disk storage ER029 system. | Please contact your system representative. An error occurred with disk redundancy. The system is running on a single drive. | Please contact your system representative. ER001 ER029

PH_GAEN_DiskRedundancy

PH_GAEN_Fax_CantDeliver

ER028 A problem has been detected. | The fax system is ER041 improperly configured.Until ER029 it is fixed, the system cannot deliver faxes. | Please contact your system representative. ER028 A problem has been detected. | The fax system is ER040 improperly configured.Until ER029 it is fixed, the system cannot receive faxes. | Please contact your system representative.

PH_GAEN_Fax_CantReceive

218

SYSTEM CONVERSATION GUIDE

Phrase name PH_GAEN_Fax_CantReceiveOr Deliver

Phrase text

Includes prompts

ER028 A problem has been detected. | The fax system is ER039 improperly configured.Until ER029 it is fixed, the system cannot receive or deliver faxes. | Please contact your system representative. A problem has been detected. | The fax system has failed. | Please contact your system representative. A problem has been detected. | The temperature in the main chassis has exceeded safe operating limits. | Please contact your system representative. Main power has been restored. Main power has been restored, but shutdown is already underway. ER028 ER022 ER029 ER028 ER013 ER029

PH_GAEN_FaxDown

PH_GAEN_HeatProblem

PH_GAEN_MainPowerRestored PH_GAEN_MainPowerRestored ShutdownStarted PH_GAEN_NetNodeOut

ER021 ER038

Remote site... | [Went out of NT004 service due to] critical error. | ER008 ER009 the maximum number of failed calls being reached. On-line backup has terminated with an error. | Please contact your system representative. ER010 ER029

PH_GAEN_OnLineBackupFailed

TABLE 3: PROMPTS BY PHRASE NAME

219

Phrase name PH_GAEN_PMSLinkDown

Phrase text A problem has been detected. | The data link to the Property Mgmt System has failed. | Please contact your system representative.

Includes prompts ER028 ER027 ER029

PH_GAEN_PowerSupplyBadVoltage

ER028 A problem has been detected. | At least one of the ER030 ER029 power supplies is malfunctioning. | Please contact your system representative. ER028 A problem has been detected. | One of the power ER033 supplies has failed. | Please ER029 contact your system representative. ER028 A problem has been detected. | One of the power ER012 ER029 supply fans has failed. | Please contact your system representative. ER028 A problem has been detected. | A fan has failed in ER037 ER029 the disk storage system. | Please contact your system representative. A problem has been detected. | The data link to the telephone system has failed. | Please contact your system representative. ER028 ER011 ER029

PH_GAEN_PowerSupplyDown

PH_GAEN_PowerSupplyFanDown

PH_GAEN_RAIDFanFail

PH_GAEN_SerialIntegrationDown

220

SYSTEM CONVERSATION GUIDE

Phrase name PH_GAEN_TapeBackup

Phrase text An error occurred during your regularly scheduled backup. It is important to have a current backup. | Please contact your system representative.

Includes prompts ER003 ER029

PH_GAEN_TapeNeedsCleaning

ER028 A problem has been detected. | The tape backup ER031 ER029 unit needs cleaning immediately. | Please contact your system representative. A problem has been detected. | The system is running on UPS battery power because main power has failed. | Please contact your system representative. All voice boards have failed. The voice mail system. ER028 ER020 ER029

PH_GAEN_UPSEngaged

PH_GAEN_VBoardAllFail PH_GAEN_VMS PH_GAEN_VoiceBoardDown

ER042 ER004

ER028 A problem has been detected. | At least one voice ER023 ER029 board has failed. | Please contact your system representative. A problem has been detected. | The system cannot answer the phone because a voice board has failed. | Please contact your system representative. ER028 ER035 ER029

PH_GAEN_VoiceBoardDownCant Answer

TABLE 3: PROMPTS BY PHRASE NAME

221

Phrase name PH_GAEN_VoiceBoardDownCant Dialout

Phrase text A problem has been detected. | The system cannot dial out because a voice board has failed. | Please contact your system representative.

Includes prompts ER028 ER019 ER029

ER028 PH_GAEN_VoiceBoardDownCantDo A problem has been ER036 detected. | The system ER029 Lamps cannot activate message waiting indications because a voice board has failed. | Please contact your system representative. PH_Group_AddChangeToLocal Access GR066 To add this subscriber, you must make this a local access GR067 group. However, local access groups cannot be used by remote sites. | Add the subscriber and change the group? |added. | deleted.| To add a member, please enter the extension number, | for remote sites. | or, to spell the person's last name, enter pound pound. | To exit, enter star. To add a member, please enter the first three letters of the person's last name. |For Q, enter 7; for Z, enter 9.| Or, enter pound pound to select by extension number. | To exit, enter star. GR014 GL018 GR056 SR012 SR043 NT033 SR047 GL017 GR056 SR003 GL004 GL005 GL017

PH_Group_AddedorDeleted PH_Group_AddMemberbyExt

PH_Group_AddMemberbyName

222

SYSTEM CONVERSATION GUIDE

Phrase name PH_Group_AddTurnOffDispatch

Phrase text To add this subscriber, you must turn off dispatch distribution for this group. Groups with dispatch distribution can only have members at the local site. | Add the subscriber and change the group? Can others send a message to this group?

Includes prompts GR065 GR067

PH_Group_CanOtherSendToThis PH_Group_CanRemoteSendToThis PH_Group_ChangeNameorNumber

GR007

Can subscribers at other sites GR070 send messages to this group? Do you want to change the | group number | group's spelled name |? Do you want to change the group's recorded name? Do you want to delete this member? | To confirm, enter 1. To exit, enter star. To add another member, please enter the extension number, | for remote site | or, to spell the person's last name, enter pound pound. To exit, enter star. To add another member, please enter the first three letters of the person's last name. |For Q, enter 7;for Z, enter 9. Please enter the letters now.| GR008 GR009 GR010 GR011 SR046 GL017 GR058 SR012 NT033 SR043 SR047 GL017 GR058 SR003 GL004 DR002

PH_Group_ChangeRecordedName PH_Group_ConfirmorDelete

PH_Group_ContAddMemberbyExt

PH_Group_ContAddMemberby Name

TABLE 3: PROMPTS BY PHRASE NAME

223

Phrase name PH_Group_ContDelMemberbyExt

Phrase text To exit, enter star. To delete another member, please enter the extension number, | for remote site | or, to spell the person's last name, enter pound pound.

Includes prompts GL017 GR059 SR012 NT033 SR043 SR047 GL017 GR059 SR003 GL004 DR002 GR064

PH_Group_ContDelMemberbyName To exit, enter star. To delete another member, please enter the first three letters of the person's last name. |For Q, enter 7; for Z, enter 9. Please enter the letters now.| PH_Group_ContinueEditGroup A message to this group is still being copied. Continue editing this group? Private | Open| group created. Ready to add the first member to this group. | Local access group created. Ready to add the first member to this group. To delete a member, please enter the extension number, | for remote site | or, to spell the person's last name, enter pound pound. To exit, enter star. To delete a member, please enter the first three letters of the person's last name. |For Q, enter 7; for Z, enter 9.| Or, enter pound pound to select the extension number. To exit, enter star.

PH_Group_Created

GR021 GR022 GR071

PH_Group_DelMemberbyExt

GR057 SR012 NT033 SR043 SR047 GL017 GR057 SR003 GL004 GL005 GL017

PH_Group_DelMemberbyName

224

SYSTEM CONVERSATION GUIDE

Phrase name PH_Group_EnterFirst3Letters

Phrase text

Includes prompts

Please enter the first three GR016 letters of the group's name. GL004 |For Q, enter 7; for Z, enter 9.| Please enter the three digits of the group number. Group number <Number>. ...has the following members... Would you like to create another group? Would you like to add members to this group list? Would you like to add members to this group? GR061 GR013 SUBPH_NumberString GR015 GR045 GR034 GR033

PH_Group_EnterGroupNumber PH_Group_GroupNumber PH_Group_HasTheFollowing Members PH_Group_LikeToAddAnother PH_Group_LikeToAddMembers PH_Group_LikeToAddToThisGroup PH_Group_LikeToChangeMore PH_Group_LikeToChangeName PH_Group_LikeToChangeThis PH_Group_LikeToContinueMaint PH_Group_LikeToCreateNewGroup PH_Group_LikeToDeleteAGroup PH_Group_LikeToDeleteAnother PH_Group_LikeToDeleteFromThis

Would you like to make any GR051 more changes to this group? Would you like to change the GR035 name of this group? Would you like to change this? Would you like to continue with group maintenance? Would you like to create a new group? Would you like to delete a group? Would you like to delete another group? Would you like to delete members from this group? GR038 GR040 GR041 GR042 GR043 GR044

TABLE 3: PROMPTS BY PHRASE NAME

225

Phrase name PH_Group_LikeToDeleteMembers

Phrase text Would you like to delete members from this group list? Would you like to edit a group? Would you like to edit another group?

Includes prompts GR046

PH_Group_LikeToEditAGroup PH_Group_LikeToEditAnother PH_Group_LikeToListAllGroups PH_Group_LikeToListMembers PH_Group_LikeToReviewList PH_Group_MemberAddedOrNot

GR047 GR050

Would you like to list all your GR048 groups? Would you like to list members of this group? GR049

Would you like to review this GR055 list? Added. | Group changed. | Member not added. GR014 GR068 GR069

PH_Group_NameAndOrNumber

Group number is <Number>. GR013 GR062 SUBPH_NumberString There are no |further| matches to the |group number | three letters| you entered. Would you like to try again? SP004 GR030 GR029 SP004 GR031 SP070

PH_Group_NoMatches

PH_Group_NoMembers PH_Group_NoMoreMatches

This group has no members. GR036 There are no |further| matches to the three letters you entered. | I'm sorry, there is no such extension number. | There are no matches to that extension number.| SP004 GR031 SR013 GR037

226

SYSTEM CONVERSATION GUIDE

Phrase name PH_Group_NotEnteredNeedsName

Phrase text Not entered. | The group cannot be added without a group number | name. | The |group number | group's spelled name| will not be changed. Group number <Number>.

Includes prompts GR003 GR002 GR005 GR006

PH_Group_Number PH_Group_NumberConflicts

GR013 SUBPH_NumberString

Group number conflicts with GR013 GR024 an existing group number. Would you like to choose another group number? Open | Local access | group| is GR023 number... GR072 GR062 GR063 At the tone, state the name of GR019 GL025 the group. | When you're finished, enter star. Would you like to record a GR053 message for this group now? Would you like to review the GR054 list of your groups? I'm sorry, I cannot presently GR012 change this group. Are you sure you want to delete... The group number is | The numbers corresponding to the first three letters of the group's name are | <Number>. There are no groups. GR020 GR026 GR028 SUBPH_NumberString

PH_Group_OpenLocalNameAndOr Number

PH_Group_RecordGroupName

PH_Group_RecordMessageNow PH_Group_ReviewListofGroups PH_Group_SorryCantChangeGroup PH_Group_SureYouWantToDelete PH_Group_TheNumberIs

PH_Group_ThereAreNoGroups

GR032

TABLE 3: PROMPTS BY PHRASE NAME

227

Phrase name PH_Group_TheseExist PH_Group_TheVoiceNameIs

Phrase text

Includes prompts

The following groups exist... GR025 The group's voice name is... | GR027 <Name>. | not recorded. The GR004 group cannot be added without a recorded name. This person is already a member. To exit, enter star. Guest number <Number>. How nice to hear from you! I'm sorry, all lines are |still| busy. I will attempt to put you through. Please stay on the line. <Music> GR001 GL017 SL077 SUBPH_NumberString SL001 HD001 HD002 HD007

PH_Group_ThisPersonIsAMember PH_Group_ToExitEnterStar PH_Gst_GuestNumber PH_Gst_HowNiceToHear PH_Hold_AllStillBusy PH_Hold_AttemptPutYou

PH_Hold_HoldMusic

HD023 HD024 HD025 HD026 HD027 HD028 HD029 HD030 HD031 HD032 HD008 HD009 VC007 VC008

PH_Hold_HoldOptions

While you are holding | Remember|, you may enter 2 to leave a message, or 3 to try another extension at any time.

228

SYSTEM CONVERSATION GUIDE

Phrase name PH_Hold_NameStillBusy

Phrase text

Includes prompts

|<Name> | The person you MB017 are trying to reach is | still | on MB005 the phone | now|. HD003 I'm sorry, the line is no longer HD022 busy, but now it doesn't answer. And I have too many lines holding already. Calls are answered in the order received|. You are <Number> in line. | If you'd like | to hold | to continue to hold, |please say Yes; | enter 1;| to |stop holding, remain silent,| leave a message, enter 2| remain silent.| to try another extension, enter 3. You must enter a tone to remain connected. | There are over 10 calls holding ahead of you. Please enter the extension number | Or, to spell the person's last name, enter pound pound. Please enter the extension [number] <Number> for groups | and remote sites. | Or, to spell the person's last name, enter pound pound. Please enter the three digits of the group number. HD021 HD004 HD010 HD011 HD012 HD013 HD014 HD015 HD016 HD017 HD018 HD019 HD005 HD033 HD034 HD006 HD020 SR012 SR047

PH_Hold_NoLongerBusy

PH_Hold_TooMany PH_Hold_YouAreInLine

PH_Leave_AskForExt

PH_Leave_AskForExtOr

SR012 SR043 NT026 SUBPH_NumberString SR047 GR061

PH_Leave_AskForGroupNumber

TABLE 3: PROMPTS BY PHRASE NAME

229

Phrase name PH_Leave_AskForName

Phrase text Please enter the first three letters of the person's last name | for Q, enter 7; for Z, enter 9. | Please enter the letters now|. Or, enter pound pound to select by extension number. <1 millisecond of silence|> Canceling group message.

Includes prompts SR003 GL004 DR002 GL005

PH_Leave_Beep PH_Leave_CancellingGroupMsg PH_Leave_CantAccessMessage PH_Leave_Confirm PH_Leave_Enter1toLeaveMessage PH_Leave_GreetingInUse

GL021 SR041

I'm sorry, I can't access |this | SL074 the next| message right now. SL075 To confirm, enter 1. Enter 1 to leave a personal message for... This greeting is currently in use. Would you like to try again? Your last message to this group is still being copied. SR046 SR011 SP071

PH_Leave_GroupMessageBeing Copied PH_Leave_GroupMessageNotHeard

SR048

SR032 Your last message has not SR031 been heard. | Some group members haven't heard your SR033 last message.| Would you like to review it? ...hasn't heard your last message yet. Would you like to leave this group an additional message? SL007 SR002

PH_Leave_HasntHeardLast PH_Leave_LikeLeaveGroupAnother

PH_Leave_LikeLeavePersonAnother Would you like to leave this person an additional message?

SR007

230

SYSTEM CONVERSATION GUIDE

Phrase name PH_Leave_LikeRecordIntroduction PH_Leave_LikeToLeave PH_Leave_LikeToLeaveAnother PH_Leave_LikeToLeaveAny PH_Leave_LikeToRedirect PH_Leave_LikeToReviewGroup Message PH_Leave_ListentotheRest PH_Leave_MessageSaved PH_Leave_NodeIsOutOfService

Phrase text Would you like to record an introduction? If you'd like to leave a message, I'll record it now. Would you like to leave another message? Would you like to leave any messages?

Includes prompts SL023 SL012 SR009 SR001

Would you like to redirect SL027 this message to anyone else? Your last message to this group is still being copied. | Wouldyou like to review it? Listen to the rest? Message saved. SR048 SR033 SL030 SR022

That remote site is not active. NT015

SR013 PH_Leave_NoSuchExtensionOrName I'm sorry, there is no such GR030 extension number. | There are no further matches to the SP004 group number you entered. | There are no further matches to the three letters you entered.| PH_Leave_NotRecorded PH_Leave_NumberHaveNotHeard ...not recorded. SP063

Over <Number> | people DT024 have not heard this message. SUBPH_NumberTrailing SR025 This person hasn't heard your last message. Would you like to review it? SR029 SR033

PH_Leave_PersonHasNotHeardLast

PH_Leave_PersonHasNotHeardMsg

...has not heard this message. SL063

TABLE 3: PROMPTS BY PHRASE NAME

231

Phrase name PH_Leave_RecordingthenBeep PH_Leave_SendingGroupMessage PH_Leave_ShouldListNotHeardMsg PH_Leave_SorryCantAccess PH_Leave_StillLikeLeaveMessage PH_Leave_ToConfirmCancel PH_Leave_ToExitListEnterStar PH_Leave_WillCopyMessageNow PH_Leave_WillRecordMessageNow PH_Leave_WouldYouLiketoCancel PH_Leave_YouLeftGroup PH_Leave_YouLeftPerson PH_Net_BadExt PH_Net_BoxClosed PH_Net_BoxFull PH_Net_Chk_PerMsgXmitReceipt

Phrase text Recording... Sending group message. List who has not heard this message? I'm sorry, I can't presently access... Would you still like to leave this person a message? To confirm cancellation, enter 1.

Includes prompts SR042 SR040 SR024 GL014 SR039 SR030

To exit the list, enter a digit at SR027 any time. I'll copy the message now. Okay, I'll record your message now. SL024 SR008

Would you like to cancel this SR006 message? You left this group another message. You left this person another message. SR038 SR037

The target extension number NT009 does not exist. The target message box is closed. The target message box is full. The message you sent to... NT012 NT011 NT039

232

SYSTEM CONVERSATION GUIDE

Phrase name PH_Net_EnterExt

Phrase text

Includes prompts

NT001 Please enter the extension GL025 number of the person you would like to leave a message for. | When you're finished, enter star. Group number... | at... | remote site Please enter the extension number at... | remote site... | Or enter pound pound to spell the person's name at... | To exit, enter star. Please enter the first three letters of the person's last name at... | or enter pound pound to select by extension number at | remote site... | Please enter the letters now. | For Q enter 7, for Z enter 9. | To exit, enter star. Please enter the three digits of the remote site number. | To exit, enter star. Is this correct? GR013 NT029 NT004 NT031 NT004 NT037 GL017 NT030 NT035 NT004 DR002 GL004 GL017

PH_Net_GroupNumberAtNode

PH_Net_Grp_AskForExtAtNode

PH_Net_Grp_AskForNameAtNode

PH_Net_Grp_AskForNodeNumber

NT034 GL017 NT003

PH_Net_IsCorrect PH_Net_LikeToResend

Would you like to resend the NT016 message? NT031 NT004 NT023 NT024 NT004 NT025

PH_Net_Lv_AMIS_AskForExtAtNode Please enter the extension number at... | remote site. | When you are finished, enter star. PH_Net_Lv_AMIS_ExtNeededAtNode I'm sorry. Subscribers at... | remote site. | must be specified by extension.

TABLE 3: PROMPTS BY PHRASE NAME

233

Phrase name

Phrase text

Includes prompts NT036 NT004 SR012 SR043 NT031 NT027 SR047 NT037 NT026 NT032 NT004 NT022

PH_Net_Lv_AskForExtOrGrpAtNode For groups at... | remote site | please enter the extension [number] or to spell the person's last name, enter pound pound | or enter pound pound to spell the person's last name | for groups and remote sites. PH_Net_Lv_AskForGrpAtNode Please enter the three digits of the group number at... | remote site

PH_Net_Lv_AskForGrpOrNodeNum Please enter the three digits of the group or remote site number. PH_Net_Lv_AskForNameAtNode Please enter the first three letters of the person's last name at... | remote site | For Q enter 7, for Z enter 9. | Please enter the letters now. | Or enter pound pound to select by extension number at... That remote site is out of service.

NT030 NT004 GL004 DR002 NT035

PH_Net_NodeOutOfService PH_Net_NoSuchExtensionOrName

NT013

There are no further matches SP004 to the three letters | the group NT028 or remote site number | you SR013 entered. | I'm sorry, there is no such extension number. The voice mail system is not NT014 currently dialing to... To disconnect, enter 1. Remote site... NT006 NT004

PH_Net_NotDialing PH_Net_OneToDisconnect PH_Net_RemoteNode

234

SYSTEM CONVERSATION GUIDE

Phrase name PH_Net_ResendMessage PH_Net_SubscriberAtNode

Phrase text

Includes prompts

OK, I'll resend your message. NT020 Extension... | at... | remote site... The extension you entered is... The message is too long. Press pause to continue pausing or resume to continue playing. DR012 NT029 NT004 NT002 NT010 IN002

PH_Net_TheExtensionIs PH_Net_TooLong PH_OAI_PlayPause

PH_OAI_SelectMessage

To play a message, press the IN001 one touch key. To look through your message list, press the Next or Previous key. ME009 For greetings, enter 4; groups, 5; transfer or delivery options, 6; personal options, 7. For transfer options, enter 4; ME016 for delivery options, 5. For urgent, enter 4; private, 5; ME012 GL025 return receipt, 6; future GL026 delivery, 7. | When you're finished, enter star. | Otherwise, I'll send your message now. ME005 To hear return receipts, enter 4; leave messages, 5; review old messages, 6; setup options, 7.

PH_Opt_ForGreetingsEnter4

PH_Opt_ForTransferOptionsEnter PH_Opt_ForUrgentEnter4

PH_Opt_HearReceipts

TABLE 3: PROMPTS BY PHRASE NAME

235

Phrase name PH_Opt_LeaveMessages

Phrase text

Includes prompts

To leave messages, enter 5; ME006 review old messages, 6; setup options, 7. Message Delivery: For your work phone, enter 4; home phone, 5; pager, 6; spare phone, 7 | fax machine, 8. ME007 FM001

PH_Opt_MessageDelivery

PH_Opt_NewMessages

To hear new messages, enter ME002 4; leave messages, 5; review old messages, 6; setup options, 7. There are no new messages. ME004 To hear return receipts, enter 4; leave messages, 5; review old messages, 6; setup options, 7. There are no new messages. ME003 To leave messages, enter 5; review old messages, 6; setup options, 7. To add members, enter 4; delete members, 5; list members, 6; change group name, 7. ME019

PH_Opt_NoNewHearReceipts

PH_Opt_NoNewLeaveMessages

PH_Opt_ToAddMembersEnter4

ME008 PH_Opt_ToChangePhoneEtcPlusFax To change the phone number, enter 4; schedule, 5; FM002 delivery mode, 6 | fax notification, 7. PH_Opt_ToChangeSecurityCode To change your security code, enter 4; recorded name, 5; spelled name, 6; directory status, 7; e-mail setup, 8. ME011

236

SYSTEM CONVERSATION GUIDE

Phrase name PH_Opt_ToChangeThePhone Number

Phrase text

Includes prompts

ME008 To change the phone number, enter 4; schedule, 5; FM002 delivery mode, 6 | fax notification, 7. To change transfer number, ME015 enter 4; call screening, 5; call holding, 6. ME001 To check new messages, enter 4; leave messages, 5; review old messages, 6; setup options, 7. To create a group, enter 4; ME020 edit a group, 5; list groups, 6; delete a group, 7. To hear the current greeting, ME010 FM066 enter 4; switch greeting, 5; edit standard greeting, 6; edit alternate greeting, 7; edit busy greeting, 8 | edit fax greeting, 9. To hear this message, enter 4; ME013 GL025 cancel, 5; change special delivery, 6. | When you're finished, enter star. To hear this message, enter 4; ME014 GL025 cancel, 5; change special delivery, 6; list who has not heard it, 7. | When you're finished, enter star. To record, enter 2. Enter any digit to continue. SR018 GL019

PH_Opt_ToChangeTransferNumber

PH_Opt_ToCheckNewMessages

PH_Opt_ToCreateAGroupEnter4

PH_Opt_ToHearCurrentGreeting

PH_Opt_ToHearMessageEnter4

PH_Opt_ToHearMessageNotHeard

PH_Pause_2ToRecord PH_Pause_EnterTT PH_Pause_PauseToPlay PH_Pause_PlaybackPaused

To continue playing, enter 8. SL046 Playback paused. SL045

TABLE 3: PROMPTS BY PHRASE NAME

237

Phrase name PH_PTF_AskResend PH_PTF_CannotTransmit

Phrase text Send this fax again? You sent the fax... | A fax you sent could not be transmitted. Enter the digits of the fax phone number.

Includes prompts FM083 FM082 FM081 FM026

PH_PTF_EnterFaxNumber PH_PTF_ToSendToDifferent PH_PTF_ToSendToOfferNum

To change the number, enter FM085 2. To send to <Number> | enter 1. The fax will be sent shortly. Your fax will be sent to... FM084 SUBPH_NumberString DR014 FM086 FX021

PH_PTF_WillBeSent PH_PTF_YourFaxWillBeSentTo PH_Rec_DialtoneDetected

GL016 An interruption has occurred; to continue, enter 1. To continue recording, enter 8. Enter any digit to continue. SR016 GL019

PH_Rec_EnterPauseToContinue PH_Rec_EnterTTToContinue PH_Rec_OutOfSpace

I'm sorry, I'm out of message GL013 space and can't record any more. Recording... Recording paused. | To continue recording, enter 8. SR042 SR014 SR016

PH_Rec_Recording PH_Rec_RecordingPaused PH_SBOwn_EnterBoxToReset PH_SBOwn_LikeToRecordGreeting PH_SBOwn_LikeToRecordVoice Name

Please enter the box number SM002 to reset. Would you like to record a personal greeting? Would you like to record a voice name? SM005 SM004

238

SYSTEM CONVERSATION GUIDE

Phrase name PH_SBOwn_LikeToResetBox

Phrase text To reset a personal message box, enter 1. | To exit, enter star.| Would you like to set a security code? The current greeting is...

Includes prompts SM001 GL017 SM003 SP075

PH_SBOwn_LikeToSetSecurityCode PH_SBOwn_TheCurrentGreetingIs PH_SM_Opt_HearReceipts

To hear return receipts, enter ME005 4; leave messages,5; review SY072 old messages, 6; setup options, 7; system manager options, 0. To leave messages, enter 5; ME006 review old messages, 6; setup SY072 options, 7; system manager options, 0. To hear new messages, enter ME002 4; leave messages, 5; review SY072 old messages, 6; setup options, 7; system manager options, 0. There are no new messages. ME004 To hear return receipts, enter SY072 4; leave messages,5; review old messages, 6; setup options, 7; system manager options, 0.

PH_SM_Opt_LeaveMessages

PH_SM_Opt_NewMessages

PH_SM_Opt_NoNewHearReceipts

PH_SM_Opt_NoNewLeaveMessages There are no new messages. ME003 To leave messages ,enter 5; SY072 review old messages, 6; setup options, 7; system manager options, 0.

TABLE 3: PROMPTS BY PHRASE NAME

239

Phrase name

Phrase text

Includes prompts

ME001 PH_SM_Opt_ToCheckNewMessages To check new messages, SY072 enter 4; leave messages, 5; review old messages, 6; setup options, 7; system manager options, 0. PH_Spdl_ChangeToImmediate PH_Spdl_EnterDayOfMonth PH_Spdl_EnterMonth Would you like to change to immediate delivery? SD029

Enter the day of the month as DS014 a number from 1 to 31. Enter the month of the year DS015 as a number from 1 to 12 where January is 1 and so on. Enter the time to the minute. DS011 | When you're finished, enter GL025 star. DS020 For later today, enter 0; for tomorrow, 1; for 2 days from now, 2; and so on. To indicate a month and day, enter 9. |Today | Tomorrow | <date>| at <Time>. DT021 DT023 SUBPH_DateTime DT020

PH_Spdl_EnterTime

PH_Spdl_ForLaterEnter

PH_Spdl_FutureAt

PH_Spdl_KeepFuture PH_Spdl_LikeSpecialDelivery PH_Spdl_LikeSpecialDeliveryRep PH_Spdl_LikeToChangeSpecial

Would you like to keep that? SD030 Would you like special delivery for this message? Would you like special delivery for this reply? Would you like to change special delivery for this message? Marked for delivery... SD004 SD005 SD006

PH_Spdl_MarkedForDelivery

SD031

240

SYSTEM CONVERSATION GUIDE

Phrase name PH_Spdl_MarkedPrivateSK

Phrase text

Includes prompts

|Marked as private. Keep it SD008 private? | Marked as private. | SD007 Not private.| SD010 |Marked as private. Keep it private? | Mark it private?| SD008 SD009

PH_Spdl_MarkedPrivateYN PH_Spdl_MarkedReceiptSK

SD013 |Marked for return receipt. Keep return receipt? | Marked SD012 SD015 for return receipt. | No receipt.| |Marked for return receipt. Keep return receipt? | Mark for return receipt?| SD013 SD014

PH_Spdl_MarkedReceiptYN

PH_Spdl_MarkedUrgentSK

SD018 |Marked as urgent. Keep it urgent? | Marked as urgent. | SD017 SD020 Not urgent.| |Marked as urgent. Keep it urgent? | Mark it urgent?| Mark for future delivery? This message cannot be redirected. SD018 SD019 SD028 SD011

PH_Spdl_MarkedUrgentYN PH_Spdl_MarkFuture PH_Spdl_NoRedirect PH_Spdl_NoSpecialDelivery PH_Spdl_NotRecognizeDate

This message has no special SD001 delivery. I'm sorry, I did not recognize DS023 the date you entered. | Would SP070 you like to try again? This option is not available. Please see your system manager if you need more information. Send it this way? GL020

PH_Spdl_OptionNotAvailable

PH_Spdl_SendThisWay

SD002

TABLE 3: PROMPTS BY PHRASE NAME

241

Phrase name PH_Spdl_SentImmediately

Phrase text

Includes prompts

Will be sent immediately. | SR036 Will be sent according to the SR049 network delivery schedule. To send it this way, enter 1. This |urgent| |private| message SD003 SD026 SD024 SD025 SR028 SR021 SD016

PH_Spdl_ToSendThisWay PH_Spdl_UrgentPrivateMessage

PH_Spdl_WillBeSent PH_Spdl_WithReceipt PH_Spr_CouldNotRecognize

...will be sent... ...with return receipt requested.

SC005 I'm sorry, I cannot understand your voice. Use your telephone to enter the extension number now. Otherwise I will transfer you to the operator. I'm sorry, I did not hear you. SC006 I'm sorry, I did not hear you. SC008 Would you like to be transfered to the operator? I'm sorry, I did not hear you. | SC006 At the tone... | Please repeat SC001 the extension number. SC007 Would you like to be transfered to the operator? I'm sorry | Extension <Number> | is not valid. | At the tone... | Please say the extension number again. SC009 SC013 DR012 SUBPH_NumberString SC003 SC001 SC004

PH_Spr_DidNotHearYou PH_Spr_DidNotRecGotoOperator

PH_Spr_DidNotRecRepeat

PH_Spr_GotoOperator PH_Spr_InvalidExtension

242

SYSTEM CONVERSATION GUIDE

Phrase name PH_Spr_IsThisCorrect

Phrase text

Includes prompts

Extension <Number> | Is this DR012 correct? SUBPH_NumberString SC012 I'm sorry, this feature has not SC011 been implemented. Please say the command "extension," "operator," or "directory." SC017

PH_Spr_NotImplemented PH_Spr_OpenLineHelp

PH_Spr_SayExtension

At the tone... | Please say the SC001 SC002 extension number of the person you are trying to reach. Would you like to try another SC010 name? All settings have been erased SS011 and your mailbox remains as new. If you wish to repeat the setup process now, enter your personal ID. Edit this introduction? Edit this message? Would you like message options? Send this to anyone else? SL118 SL104 SL103 SL105

PH_Spr_TryAnotherName PH_Sub_AllSettingsAreErased

PH_Sub_Ask_EditIntro PH_Sub_Ask_EditMsg PH_Sub_Ask_MessageOptions PH_Sub_Ask_SendToAnyoneElse PH_Sub_CallsForwardedTo PH_Sub_CallsForwardedTo

Calls are currently forwarded SP089 to... Shall I forward all calls to voice mail? SP090

TABLE 3: PROMPTS BY PHRASE NAME

243

Phrase name PH_Sub_CanHaveTwoGreetings

Phrase text

Includes prompts

You can have two greetings: SS012 GL006 One for when you are not available, another for when you are on the phone. Would you like to have two greetings? | Enter 1 for yes, or 2 for no. I'm sorry, I can't presently access | setup options. | Please try again later. GL014 SP079 GL024

PH_Sub_CantAccessSetupOptions

PH_Sub_ChooseACodeWillNotForget Choose a code that you will SP020 not forget. The code should SP078 be three to ten digits. | Please GL025 enter your security code now. | When you're finished, enter star. PH_Sub_CurrentNumberHasSpecial The current phone number DS016 contains special dialing codes that cannot be entered over the phone. Are you sure you want to change this number? PH_Sub_DeliveryOptionsComplete Delivery options complete. Would you like to review them? DS019

244

SYSTEM CONVERSATION GUIDE

Phrase name PH_Sub_DoesNotKnowExtension

Phrase text

Includes prompts

SS005 Someone who does not GL004 know your extension number may still reach you DR002 or leave you a message just by knowing your last name. For this, the system must know how to spell your last name. Spell your name by entering the first three letters of your last name. | For Q, enter 7; for Z, enter 9.| Please enter the letters now. Do not disturb is currently... SP088

PH_Sub_DoNotDisturbIs PH_Sub_EditMsgMenuMenu

SL108 To add, enter 4; listen, 5; rerecord, 6 | finishing editing, SL135 star. To add enter 1, listen, 2. | To rerecord, enter pound. | To exit, enter star. Enrollment paused. To continue the enrollment process, enter 1. SL107 GL032 GL017 SS001

PH_Sub_EditMsgYesNoMenu

PH_Sub_EnrollmentPausedEnter1

PH_Sub_EnrollSetSecurityCode

SS009 Would you like to set a security code to safeguard your mailbox? Enter 1 for Yes or 2 for No. Enter the first three letters of your last name. | For Q, enter 7; for Z, enter 9. Please enter the letters now. | To exit, enter star. SP043 GL004 DR002 GL017

PH_Sub_EnterFirst3Letters

TABLE 3: PROMPTS BY PHRASE NAME

245

Phrase name PH_Sub_EnterNewPhoneNumber

Phrase text

Includes prompts

SP012 Enter the digits of the new SP086 phone number. | To insert GL025 one-second pauses, enter the pound key. | When youre finished, enter star. Please enter your personal security code. Please enter your new security code. | To delete your present security code, just [enter star now | wait and Ill delete it]. | Please reenter your new security code to confirm it. | When youre finished, enter star. Please enter your security code now. | When you're finished, enter star. To exit, enter star. | For groups... | Enter the extension [number] or... | Or, to spell the persons last name, enter pound pound. To exit, enter star. | Enter the first three letters of the person's last name. | Please enter the letters now. | For Q enter 7, for Z enter 9. | Or, enter pound pound to select by extension number. SL013 SP019 SP084 SP085 SP025 GL025

PH_Sub_EnterPersonalCode PH_Sub_EnterSecurityCode

PH_Sub_EnterSecurityCodeNow

SP078 GL025 SL109 SR044 SL111 SL112 SR047 SL109 SL110 DR002 GL004 GL005

PH_Sub_ExitOrAskForExt

PH_Sub_ExitOrAskForName

PH_Sub_ForwardAllCallsIs

Forward all calls to voice mail SP087 is currently...

246

SYSTEM CONVERSATION GUIDE

Phrase name

Phrase text

Includes prompts

PH_Sub_GreatWelcomeToTheSystem Great! Welcome to the voice SS002 mail system. To use your new voice mailbox in the future, just enter your personal ID when the system first answers. If you'd like to use your mailbox now, enter your personal ID. PH_Sub_HelloOwner <Name>. | Remember, 1 for SL002 Yes and 2 for No. | Remember, ME018 for the main menu, enter star; to move back a menu, enter pound. SP058 Call holding to your extension is | not supported SP061 by your phone's transfer setting. Please see your system manager if you need more information. Call holding to your extension is |on | off|. Shall I |leave | turn| it on? SP058 GL007 GL008 GL010 GL009

PH_Sub_HoldingIsNotSupported

PH_Sub_HoldingToExtensionIs

PH_Sub_LikeIncludedInDirectory

Would you like to be listed in SS008 the directory, so that outside callers may reach you just by knowing your name? Enter 1 for yes or 2 for no. Would you like special delivery for this message? SD004

PH_Sub_LikeSpecialDeliveryRedir PH_Sub_LikeToAccessSetup PH_Sub_LikeToChangeDelivery

Would you like to access your SP001 setup options? Would you like to change your delivery options? SP015

TABLE 3: PROMPTS BY PHRASE NAME

247

Phrase name PH_Sub_LikeToChangeDirStatus PH_Sub_LikeToChangeGreetings PH_Sub_LikeToChangeGroups PH_Sub_LikeToChangeOptions

Phrase text

Includes prompts

Would you like to change SP048 your directory listing status? Would you like to change your greetings? Would you like to change your groups? Would you like to change your personal options? SP006 GR039 SP016

PH_Sub_LikeToChangePhoneNumbe Would you like to change |the SP010 r current phone number? | it?| SP014 PH_Sub_LikeToChangeRecordName Would you like to change your recorded name? PH_Sub_LikeToChangeSpelledName Would you like to change your spelled name? PH_Sub_LikeToChangeTransfer PH_Sub_LikeToChangeTransorDlv SP050 SP051

Would you like to change call SP062 transfer? Would you like to change your transfer or delivery options? Would you like to do anything else? Would you like to set your security code? |Enter 1 for Yes, or 2 for No.| SP046

PH_Sub_LikeToDoAnythingElse PH_Sub_LikeToSetSecurityCode

SP003 SP018 GL006

PH_Sub_ListingInDirectoryIsNow

Your listing in the directory is SP052 now |off | on|. Shall I |turn it GL007 on | leave it on|? GL008 GL009 GL010

248

SYSTEM CONVERSATION GUIDE

Phrase name PH_Sub_LowOnSpace

Phrase text The voice mail system is running low on recording space. Please delete all unnecessary messages. Main Menu. Would you like to make this greeting active?

Includes prompts GL011

PH_Sub_MainMenu PH_Sub_MakeThisCurrentGreeting PH_Sub_MsgHandlingMenu

ME017 SP035

To edit, enter 4; change SL106 special delivery, 5; address to SL136 others, 6 | send message, star. SL121 SL136 DS031 SL119

PH_Sub_MsgHandlingRedirectMenu To edit, enter 4; change special delivery, 5 | send message, star. PH_Sub_NoCurrentPhoneNumber PH_Sub_NoIntroToListenTo There is no current phone number. I'm sorry. There is no previously recorded introduction to listen to.

PH_Sub_NoMsgToListenTo

SL120 I'm sorry. There is no previously recorded message to listen to. SP017

PH_Sub_NoSecurityCodeHasBeenSet No security code has been set. PH_Sub_NumbersToLastName

The numbers corresponding SP045 SUBPH_NumberString to the first three letters of SP042 your last name are | <Numbers> | not entered. Please note that you should enter a spelled name.

TABLE 3: PROMPTS BY PHRASE NAME

249

Phrase name PH_Sub_OneWayPeopleKnow

Phrase text One way people know they've reached you or that you've called them is by hearing your name. At the beep, please state your first and last name; state only your name. | When you're finished, enter star. Personal options complete. Would you like to review them?

Includes prompts SS004 GL025

PH_Sub_PersonalOptionsComplete

SP056

PH_Sub_RecordBusyGreeting

SS015 At the tone, please record your busy greeting for when GL025 you are on the phone. | When youre finished, enter star. At the tone, please record your personal greeting. | When youre finished, enter star. SS016 GL025

PH_Sub_RecordPersonalGreeting

PH_Sub_RecordYourGreeting

Okay, Ill record your greeting SP072 now.

PH_Sub_ScheduleOptionsComplete Schedule options complete. DS017 Would you like to review them? PH_Sub_ScreeningIsNotSupported SP059 Call screening to your extension is | not supported SP061 by your phone's transfer setting. Please see your system manager if you need more information.

250

SYSTEM CONVERSATION GUIDE

Phrase name PH_Sub_ScreeningToExtensionIs

Phrase text

Includes prompts

Call screening to your SP059 extension is |on | off|. Shall I | GL007 leave | turn| it on? GL008 GL010 GL009 Your security code has been SP023 deleted. Your new security code has now been activated. If you'd like to try an extension, you may do so now. See you later. Would you like to set your security code? Setup options complete. Would you like to review them? SP027 SP002

PH_Sub_SecurityCodeDeleted PH_Sub_SecurityCodeNowActive PH_Sub_SeeYouLater

PH_Sub_SetSecurityCode PH_Sub_SetupOptionsComplete

SP018 SP057

PH_Sub_ShouldBeThreeToTen PH_Sub_SorryCodesDidNotMatch

Im sorry. Your security code SP077 should be 3 to 10 digits. I'm sorry, the two security codes you entered don't match. | Your security code has not been changed. SP026 SP024

PH_Sub_StateYourNameAtTheBeep

Okay, state your name at the SP044 tone. | When youre finished, GL025 enter star. I'm switching to your | stan- SP034 dard | alternate | greeting, SP033 which currently is...

PH_Sub_SwitchingToGreeting

TABLE 3: PROMPTS BY PHRASE NAME

251

Phrase name PH_Sub_ThankYouYourBoxIsSetup

Phrase text

Includes prompts

SS006 Thank you. Your voice mailbox is now setup. If you are satisfied with your mailbox settings, enter 1. Remember that you may change each setting individually later on. However, if you wish to erase all current settings, and repeat the setup process, enter 2 now. SP009 SUBPH_NumberString SP013 SUBPH_NumberString DS029

PH_Sub_TheCurrentPhoneNumberIs The current phone number is <Number>. PH_Sub_TheNewPhoneNumberIs PH_Sub_ThereIsNoPhoneNumber The new phone number is <Number>. There is no phone number. This delivery schedule cannot dial out. This option is not available. Please see your system manager if you need more information.

PH_Sub_ThisOptionIsNotAvailable

GL020

PH_Sub_TransDlvOptionsComplete

Transfer and delivery options SP049 complete. Would you like to review them? Transfer options complete. Would you like to review them? Call transfer to your extension is currently | on | off |. Shall I | leave | turn | it on? SP055

PH_Sub_TransferOptionsComplete

PH_Sub_TransferToExtensionIs

SP060 GL007 GL008 GL010 GL009

252

SYSTEM CONVERSATION GUIDE

Phrase name PH_Sub_TXWouldYouLikeTo Rerecord PH_Sub_TXWouldYouLikeToSwitch

Phrase text Would you like to rerecord the [standard day | night] |alternate greeting?

Includes prompts SP073 SP065 SP064

|Would you like to switch to SP066 the [standard day and night] | SP074 alternate| greeting? | Would SP014 you like to change it? SS003 Hello, and thank you for calling. As a new voice mailbox owner, please take a moment to personalize your new mailbox.

PH_Sub_WelcomeToTheSystem

PH_Sub_WhenCallersCantReachYou When callers can't reach you SS007 directly they will go to your voice mailbox. To encourage callers to leave you a message, your mailbox should include a personal message to greet them. PH_Sub_WillHaveSameGreeting SS014 You will have the same greeting for when you are not GL025 available and when you are on the phone. At the tone, please record your personal greeting. | When youre finished, enter star. You will have two greetings. SS013 GL025 At the tone, please record your standard greeting for when you are not available. | When youre finished, enter star. Would you like to change | it | SP014 them? | Enter 1 for Yes, or 2 SP047 for No. GL006

PH_Sub_WillHaveTwoGreeting

PH_Sub_WouldYouLikeToChange

TABLE 3: PROMPTS BY PHRASE NAME

253

Phrase name PH_Sub_WouldYouLikeToDelete Code PH_Sub_WouldYouLikeToRerecord

Phrase text

Includes prompts

Would you like to delete your SP022 security code? | Enter 1 for GL006 Yes, or 2 for No. Would you like to rerecord your | alternate | standard | busy greeting? Would you like to switch to your |standard | alternate| greeting? SP036 SP037 SP081 SP039 SP038

PH_Sub_WouldYouLikeToSwitch

PH_Sub_YouHaveNotBeenListed

You will not be listed in the SS010 directory since a listing requires both your recorded name and a spelled name. Callers will have to know your extension number to reach you or leave you a message. In addition to voice messages, callers may leave you faxes by entering your fax extension. Your fax extension is... |The |standard day | night | alternate | fax | greeting is | Your | standard | alternate | current | fax | greeting is... | The greeting your fax callers hear is currently... FM075 SUBPH_NumberString

PH_Sub_YourFaxBoxIs

PH_Sub_YourGreetingIs

SP067 SP068 SP069 FM069 SP041 SP040 SP008 FM065 FM064 SP030 SP028

PH_Sub_YourNewNameIs

Your new name is <Name> | not recorded. Please note that it is best to have a recorded name.

254

SYSTEM CONVERSATION GUIDE

Phrase name PH_Sub_YourRecordedNameIs

Phrase text Your recorded name is currently <Name> | not recorded. Another system manager is already active on the phone or at the console. Please try again later. Would you like to access system manager options? To continue system maintenance, enter 1. To quit, enter 2. Add complete. Fax notification for the operator's mailbox is currently |on | off|. Shall I |leave | turn| it on? Ask for voice annotation when callers leave faxes for the public fax box?

Includes prompts SP053 SP063 SY071

PH_Sys_AnotherSysMgrActive

PH_Sys_LikeToBeSysMgr PH_Sys_SysMgrContinueMenu

SY069 SY068

PH_SysMgr_AddComplete PH_SysMgr_AnnounceIsOffOrOn

SY028 SY007 GL007 GL008 GL010 GL009 SY086

PH_SysMgr_AskForFaxVoice Annotation PH_SysMgr_CantAccessMailbox

I'm sorry. This mailbox, or its SY012 messages, are now in use. Please try again later. I'm sorry. The system SY077 greetings cannot be changed. Would you like to change another mailbox? Would you like to change a mailbox? SY076 SY061

PH_SysMgr_CantChangeGreetings PH_SysMgr_ChangeAnotherBox PH_SysMgr_ChangeBox

TABLE 3: PROMPTS BY PHRASE NAME

255

Phrase name PH_SysMgr_ChangeBoxGreetings

Phrase text

Includes prompts

Would you like to change the MB015 greetings for |<Name> | box SY084 number <Number>|? SUBPH_NumberString Would you like to change the SY062 opening greetings? Would you like to change the SY064 operator mailbox? Would you like to change the SY063 system schedule? The security code for this mailbox can't be deleted now. Please try again later. Would you like to continue system maintenance? SY025

PH_SysMgr_ChangeGreeting PH_SysMgr_ChangeOperator PH_SysMgr_ChangeSchedule PH_SysMgr_CodeCantBeDeleted

PH_SysMgr_ContinueMaintenance PH_SysMgr_DaysNotValid

SY065

I'm sorry, I did not recognize SY047 the days you entered. | Would SY011 you like to try again? Deletion complete. SY024

PH_SysMgr_DeletionComplete PH_SysMgr_DoesNotHaveMailbox

...does not have a mailbox | SY038 and the maximum number SY039 SY070 SY040 of mailboxes you may add has been reached. | You must delete an existing mailbox before you can add a new one. | Would you like to add one?| ...using driver version <driver SY082 version>. SUBPH_NumberString Enter the number of the fax extension. | When you're finished, enter star. SY004 GL025

PH_SysMgr_DriverVersion PH_SysMgr_EnterFaxExtension

256

SYSTEM CONVERSATION GUIDE

Phrase name PH_SysMgr_EnterNewClockTime PH_SysMgr_EnterOperatorsBox

Phrase text Enter the new clock time to the minute. Please enter the extension number for the operator's station.

Includes prompts SY054 SY059

PH_SysMgr_EnterTheExtension PH_SysMgr_EnterYear PH_SysMgr_ExtensionIsReserved

Enter the extension number. SY030 Enter the year as a four-digit SY048 number. I'm sorry, that extension is reserved and may only be changed through the operator's mailbox option. Extension <Number>. SY035

PH_SysMgr_ExtensionX PH_SysMgr_FaxExtensionIs

SY031 SUBPH_NumberString

The fax extension is SY001 <extension>. | Is this correct? SY003 SUBPH_NumberString SY087 Enter 1 to always leave a public notification message SY089 when a fax arrives. | Enter 2 to disable leaving public notification messages when a fax arrives. SY087 Enter 1 to always leave a public notification message SY088 when a fax arrives. | Enter 2 to leave public noticification only when there's a voice annotation. ...and firmware version <firmware version>. SY083 SUBPH_NumberString

PH_SysMgr_FaxNotifyAlwaysOr Never

PH_SysMgr_FaxNotifyAlwaysOr OnVoice

PH_SysMgr_FirmwareVersion

TABLE 3: PROMPTS BY PHRASE NAME

257

Phrase name PH_SysMgr_FreeTime

Phrase text

Includes prompts

Available recording time is SY014 <Number> hours | minute(s). SY015 SY016 SY067 SUBPH_NumberTrailing I'm sorry. That extension is already used for a mailbox. Would you like to try again? SY006 SY011

PH_SysMgr_IdInUseTryAgain

PH_SysMgr_KeySerialNumberIs

SY074 The system key serial number is <serial number>. | SY075 There is no key attached to SUBPH_NumberString the voice mail system. SY055

PH_SysMgr_LikeToChangeSchedule Would you like to change schedule 1?

PH_SysMgr_LikeToChangeScheduleX Would you like to change SY056 schedule 1, interval [A | B | C]? SY057 SY058 PH_SysMgr_LikeToDeleteIt PH_SysMgr_LikeToDeleteMailbox PH_SysMgr_LikeToGetStatus PH_SysMgr_LikeToResetMailbox PH_SysMgr_LocalConnectReady PH_SysMgr_MailboxCantBeDeleted Would you like to delete it? Would you like to delete the mailbox? Would you like to hear system information? Would you like to reset the mailbox to new? Ready to play and record. SY053 SY036 SY073 SY034 SY085

This mailbox cannot be SY037 deleted now. Please try again later. This mailbox cannot be reset SY027 now. Please try again later.

PH_SysMgr_MailboxCantBeReset

258

SYSTEM CONVERSATION GUIDE

Phrase name PH_SysMgr_NoAddDuplicateID

Phrase text The new mailbox cannot be added. The extension number you selected conflicts with a current personal ID. There is no current fax extension. | Is this correct? ...on (for example) Monday, Tuesday, and Friday. | There are currently no scheduled days. The operator's mailbox is |<Number> | not specified|. Would you like to change it?

Includes prompts SY029

PH_SysMgr_NoFaxExtension PH_SysMgr_OnDays

SY002 SY003 SY051 SY078 SUBPH_Days SY008 SY009 SY010 SUBPH_NumberString SY060 SUBPH_NumberLeadin g SY081 SY080 SUBPH_NumberString GL001 SY026

PH_SysMgr_OperatorBoxIs

PH_SysMgr_OperatorSetupComplete Operator mailbox setup complete. PH_SysMgr_PortsActive PH_SysMgr_QNumber PH_SysMgr_ReadNumber PH_SysMgr_ResetComplete PH_SysMgr_ResetPassword <Number> voice mail ports are active... Q <Number>. <Half second of silence> Reset complete.

There is no security code set SY032 for this mailbox. | Would you SY033 like to delete the security code?

TABLE 3: PROMPTS BY PHRASE NAME

259

Phrase name PH_SysMgr_ScheduleIsActive

Phrase text The current schedule is active from <Time> to <Time> on [Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday.] | There are currently no scheduled hours. The schedule was not changed.

Includes prompts SY050 DT032 SY079 SUBPH_Time

PH_SysMgr_ScheduleNotChanged PH_SysMgr_SorryDidntHear

SY052

I'm sorry. I did not hear your SY005 selection. Please reenter your selection now. To change a mailbox enter 4; SY066 opening greetings, 5; system schedule, 6; system information, 7; operator settings, 8. The system is in |day | night | alternate greeting| mode. |Shall I leave it on? | Would you like to change to alternate greeting mode?| The clock is set to ... | Would you like to change it? The current | day | night | alternate | greeting is ... | not recorded |. Would you like to change it? The date is set to ... | Would you like to change it? SY019 SY020 SY021 SY022 SY023 SY017 SUBPH_Time SY010 SY041 SY042 SY043 SY044 SY010 SY018 SY010 SUBPH_Date

PH_SysMgr_SysMgrMenu

PH_SysMgr_SystemIsIn

PH_SysMgr_TheClockIsSetAt PH_SysMgr_TheCurrentGreetingIs

PH_SysMgr_TheDateIsSetAt

260

SYSTEM CONVERSATION GUIDE

Phrase name PH_SysMgr_TimeNotValid

Phrase text

Includes prompts

I'm sorry, I did not recognize SY046 your time entry. | Would you SY011 like to try again? I'm sorry, I did not recognize SY049 the date you entered. | Would SY011 you like to try again? This is software version <Number>. Okay, I'll record it now. | <1 millisecond of silence> <Tone> Call for extension <Number>. Call for <Name>. Call from <Name>. SY013 SUBPH_NumberString SY045 GL021 GL022 MB010 SP031 SUBPH_NumberString MB010 MB012

PH_SysMgr_ValueNotValid

PH_SysMgr_VersionNumber PH_SysMgr_WillRecordItNowBeep PH_Xfer_Announce PH_Xfer_CallForExt

PH_Xfer_CallForName PH_Xfer_CallFrom PH_Xfer_Confirm PH_Xfer_HoldOn

Please enter 1 to take the call, MB013 or 2 and I'll take a message. Please hold on while I try the MB020 MB009 fax machine. Remember, press the start button when you hear the tone. | Please hold on while I try that extension.| Who may I say is calling? MB011 SL078SL087

PH_Xfer_WhomIsCalling SUBPH_1-10NewMessages

TABLE 3: PROMPTS BY PHRASE NAME

261

Phrase name SUBPH_DateTime

Phrase text

Includes prompts DT021DT023 SUBPH_NumberLeadin g DT024 DT025 SUBPH_NumberLeadin g SUBPH_Time DT043DT073

SUBPH_DayOfMonth SUBPH_Days <Days> Leading ...and... <Days> Trailing

DT036DT042 DT031 DT001DT007 EM199 DR014DR023 DT020 DT008DT019 SUBPH_NumberTrailing NM113 NM101NM112 SUBPH_NumberTrailing SUBPH_NumberLeadin g NM043 NM114 NM001NM099 SUBPH_NumberLeadin g NM113 SUBPH_NumberTrailing DT034 DT033 EM213

SUBPH_DueSpan SUBPH_EnterNumber SUBPH_ExDateTime SUBPH_Month SUBPH_NumberLeading SUBPH_NumberString

SUBPH_NumberString2 SUBPH_NumberTrailing SUBPH_Time

SUBPH_TimeSpan

262

SYSTEM CONVERSATION GUIDE

Phrase name SUBPH_YouHave110NewMessages SUBPH_YouHave110SavedMessages

Phrase text

Includes prompts SL093SL102 SL124SL133

TABLE 3: PROMPTS BY PHRASE NAME

263

Hotel staff prompts

TABLE 4: HOTEL STAFF PROMPTS

265

Table 4: Hotel staff prompts


This table lists the U.S. English prompts heard by hospitality system managers and hotel staff that are added to the system conversation when the Hospitality package is Hotel staff prompts Hotel staff prompt text ...extension... ...has not answered a wake-up call. ...of last month. ...of this month. <Tone> Message box is reset. A system error has occurred. Please contact your system manager. At the tone, Ill record your wake-up call greeting. Enter 1 for the guest who checked out on day... Enter the next extension number now. For Q, enter 7; for Z, enter 9. Ill record the check-in message after the tone. Im sorry, I cant find the extension number you entered. Im sorry, I cant reset this message box. Contact the system manager. Im sorry, that guests message box is temporarily busy. Please try again in a few moments. Im sorry, the guest at that extension has already checked out. If youd like to try another extension, you may do so now. <5 seconds of silence> If youd like to leave a message, please record it after the tone. To transfer to the operator, enter 0 now. <1 second of silence> Otherwise, Ill return you to the front desk menu. Please enter the first three letters of the guests last name. Remember, you may enter the extension at any time. That extension is not correct. The current messages for this guest are being saved. The greeting hotel guests will hear upon check-in is The guest in room... The wake-up call greeting is... Prompt HA005 HA026 HA011 HA010 HA017 HA002 HA024 HA009 HA019 GL004 HA031 HA001 HA020 HA008 HB002 HB003 HA023 DR028 DR024 HA016 HA003 HA029 HA025 HA027 installed. Other prompts that are not exclusive to the Hospitality package, but heard by the system manager and hotel staff, can be found in Tables 13.

266

SYSTEM CONVERSATION GUIDE

Hotel staff prompts, continued Hotel staff prompt text There are no checked-out guests at that extension. There are no other checked-out guests at this extension. This guest has no new messages. This guest has one new message. This guest has... Prompt HA015 HA014 HA004 HA007 HA006

This is the hotel guest directory. You may reach a guest by spelling the guests last DR027 name on your telephone keypad. To change the check-in message, press 1. Otherwise, press 2. To change the wake-up call greeting, enter 1. Otherwise, enter 2. To confirm, enter 1. Otherwise, enter 2. To confirm, enter 1. To hear the next name, enter 2. To continue the list, enter 2. To exit the directory, enter pound now. To play messages for a checked-out guest, enter the extension number now. To reset a message box, enter the extension number now. To return to the front desk menu, enter star. To stop the directory, enter pound. To transfer to the operator, enter 0 now. Thank you, and goodbye! When you hear the name of the person you are trying to reach, enter 1. HA030 HA028 HA013 DR030 HA012 DR029 HA021 HA018 HA022 DR026 HB001 DR025

TABLE 4: HOTEL STAFF PROMPTS

267

Guest conversation prompts

TABLE 5: GUEST CONVERSATION PROMPTS

269

Table 5: Guest conversation prompts

This table lists the U.S. English prompts heard by hotel guests and callers who access the hotel directory and guest mailboxes. These prompts are added to the system conversation when the Hospitality package is installed. Each prompt is listed alphabetically by prompt text. Text for numeric prompts and prompts that are not exclusive to Hospitality package, however, are not included here. See Tables 13 for those prompts and their text.

Finding prompts in other languages


The meaning of each prompt may vary between languages. To find a prompt in another language, create a Previous Report for the appropriate language script file and use the Search button to find the prompt text or name. Script files are named vmail\xx\avprmpt.xx, where xx is the language code. For example: AR for Arabic AU for Australian English ES for global Spanish FC for French Canadian FR for Parisian French JA for Japanese PT for Portuguese UK for UK English

Guest conversation prompts Guest conversation prompt text ...a.m. ...every day. ...is not available right now. ...is on the phone now. ...is out today. ...new messages. ...not entered. Without your spelled name, callers may not be able to reach you. ...not recorded. Without your recorded name, callers may not be able to reach you. ...over... ...p.m. Prompt DT033 HG051 MB003 MB005 MB004 SL040 HG034 HG030 DT024 DT034

270

SYSTEM CONVERSATION GUIDE

Guest conversation prompts, continued Guest conversation prompt text ...recorded... ...saved messages ...today only. ...tomorrow only. <Pause> A greeting is played to callers before they leave you a message. If youd like to record a new personal greeting, enter 1. Otherwise, enter 2. A password protects the privacy of your messages. Are you sure you want to hear English? Enter 1 for yes or 2 for no. As a new guest, you may choose the language you prefer to hear. At the tone, say your name. Days ago at... Enter the first three letters of your last name. For Q, enter 7; for Z, enter 9. For the hotel guest directory, you must record your name. Hello, youve reached the hotel message center. Im sorry, I did not hear your selection. Please reenter your selection now. Im sorry, the guest at that extension has already checked out. If youd like to try another extension, you may do so now. <5 seconds of silence> Im sorry, the password you entered isnt correct. Im sorry, the two passwords you entered dont match. If youd like to change it, enter 1. Otherwise, enter 2. If youd like to change your personal greeting, enter 1. Otherwise, enter 2. If youd like to leave a message, please record it after the tone. To transfer to the operator, enter 0 now. <1 second of silence> If youd like to set a password, enter 1. Otherwise, enter 2. Message deleted. Message saved. Prompt SL018 SL134 HG049 HG050 NM116 HG011 HG019 HL003 HL001 HG027 DT025 SP043 GL004 HG026 HG001 MB001 HB002 HG022 HG017 HG005 HG007 HB003 HG010 HG023 HG024

TABLE 5: GUEST CONVERSATION PROMPTS

271

Guest conversation prompts, continued Guest conversation prompt text Otherwise, just enter star. Please enter the first three letters of the guests last name. Please enter your password. Please record the new greeting youd like callers to hear. Please reenter your password to confirm it. Thank you for using the hotel message center...goodbye! The current greeting is... The first message is... The hotel guest you are trying to reach... The message is... The next message is... The system must know how to spell your last name. The telephone digits corresponding to the first three letters of your last name are... There are no further messages. There are no new messages. There is a message waiting for you at the front desk, and in your voice mailbox... There is a message waiting for you at the front desk, but you currently have no voice mail messages. There is no wake-up call scheduled. To schedule a wake-up call, enter 1. Otherwise, enter 2. Prompt GL027 DR028 HG021 HG006 HG013 HG003 SP075 SL054 HG020 SL009 SL026 HG032 HG033 SL016 SL032 HP003 HP001 HG040

This is the hotel guest directory. You may reach a guest by spelling the guests last DR027 name on your telephone keypad. This is your wake-up call. To be included in the hotel guest directory, enter 1. Otherwise, enter 2. To cancel your wake-up call, enter 1. Otherwise, enter 2. To change or cancel your wake-up call, enter 1. Otherwise, enter 2. To change this spelling, enter 1. Otherwise, enter 2. HG047 HG038 HG044 HG043 HG036

272

SYSTEM CONVERSATION GUIDE

Guest conversation prompts, continued Guest conversation prompt text To change your hotel guest directory options, enter 1. Otherwise, enter 2. To change your password, press 1. Otherwise, enter 2. To change your wake-up call, enter 1. Otherwise, enter 2. To contact the front desk about your message there, enter 0 now. To exit the directory, enter pound now. To exit, enter star. To hear English, enter... To receive this wake-up call every day during your stay, enter 1. Otherwise, enter 2. To record your name, enter 1. Otherwise, enter 2. To rerecord your name, enter 1. Otherwise, enter 2. Prompt HG037 HG008 HG042 HP002 DR029 GL017 HL002 HG046 HG031 HG029

To save this message, enter 1; delete the message, enter 2; hear the message again, HG002 enter 3. To schedule your wake-up call, enter the time of day to the minute. When you are HG048 finished, enter star. To spell your name, enter 1. Otherwise, enter 2. To transfer to the operator, enter 0 now. Thank you, and goodbye! Today at... When youre on the phone or away from your room, callers will hear... Would you like to change the language? Enter 1 for yes or 2 for no. Yesterday at... You have 1 new message... You have 1 saved message You have 10 new messages... You have 10 saved messages You have 2 new messages... You have 2 saved messages You have 3 new messages... HG035 HB001 DT021 HG004 HL004 DT022 SL093 SL124 SL102 SL133 SL094 SL125 SL095

TABLE 5: GUEST CONVERSATION PROMPTS

273

Guest conversation prompts, continued Guest conversation prompt text You have 3 saved messages You have 4 new messages... You have 4 saved messages You have 5 new messages... You have 5 saved messages You have 6 new messages... You have 6 saved messages You have 7 new messages... You have 7 saved messages You have 8 new messages... You have 8 saved messages You have 9 new messages... You have 9 saved messages You have... You may be included in the hotel guest directory so that callers may reach you just by knowing your last name. Prompt SL126 SL096 SL127 SL097 SL128 SL098 SL129 SL099 SL130 SL100 SL131 SL101 SL132 SL039 HG025

You may set a wake-up call. To schedule a wake-up call, enter 1. Otherwise, enter HG039 2. Your current greeting is... Your name is... Your new greeting is... Your new password is now active. Your password can have up to 10 digits. Make sure you choose a password thats easy to remember. Please enter your new password now. Your password has been deleted. Your password has not been changed. Your password has not been set. Your wake-up call has been canceled. SP008 HG028 HG009 HG014 HG012 HG016 HG015 HG018 HG045

274

SYSTEM CONVERSATION GUIDE

Guest conversation prompts, continued Guest conversation prompt text Your wake-up call is scheduled for... Prompt HG041

TABLE 5: GUEST CONVERSATION PROMPTS

275

Unnumbered prompts

TABLE 6: UNNUMBERED PROMPTS

277

Table 6: Unnumbered prompts


Most of the voice fields for system prompts are located on the Voice Prompt Editor screen. Additional prompts are located on other screens and are defined as unnumbered prompts. This table provides a list of these unnumbered prompts, grouped according to the console screen on which they are located. The list includes: The path and file name, including the OGM subdirectory. xx designates your two-character language code. For example us is English. A description of the prompt, including its location at the console The prompt text

Unnumbered prompts Path and file name Prompt\Ogm\xx\0b-00-00\ 0e-5a-80\Name.ogm Prompt\Ogm\xx\0b-00-00\ 0e-5a-80\Day.ogm Screen location Application Screen page 3 Application Screen page 3 Unnumbered prompt text Opening box Hello, Voice Messaging System. You may enter an extension at anytime. If you dont know the extension, enter 411 for a directory. Otherwise, please stay on the line, and an operator will be right with you. Hello, Voice Messaging System. You may enter an extension at anytime. If you dont know the extension, enter 411 for a directory. Otherwise, please answer the following questions, and Ill make sure your message gets attention. The operator box Im sorry the operator is currently unavailable. To try again, enter 0. Otherwise, please answer the following questions, and Ill make sure your message gets attention.

Prompt\Ogm\xx\0b-00-00\ 0e-5a-80\Night.ogm

Application Screen page 3

Prompt\Ogm\xx\0b-00-00\ 02-00-00\Name.ogm Prompt\Ogm\xx\0b-00-00\ 02-00-00\Day.ogm

Application Screen page 4 Application Screen page 4

278

SYSTEM CONVERSATION GUIDE

Unnumbered prompts, continued Path and file name Prompt\Ogm\xx\0b-00-00\ 02-00-00\Night.ogm Screen location Application Screen page 4 Unnumbered prompt text Youve reached our office after hours. No operator is on duty now. You may leave a message by answering the following questions and Ill make sure your message gets attention. No operator is on duty now. You may leave a message by answering the following questions and Ill make sure your message gets attention. Ill transfer you now. The public fax box. All Subscribers group. All sales people. Sales. Shipping. Technical support. Accounts. Numeric directory. Customer service. Les Larson

Prompt\Ogm\xx\0b-00-00\ 02-00-00\Alt.ogm

Application Screen page 4

Prompt\Ogm\xx\0b-00-00\ 02-00-00\Intro.ogm Prompt\Ogm\xx\0b-00-00\ 06-00-00\Name.ogm Prompt\Ogm\xx\System\ Allsubs.ogm Prompt\Ogm\xx\09-3c-40\ 03-Cb-80\Name.ogm Prompt\Ogm\xx\0b-01-00\ 03-E6-80\Name.ogm Prompt\Ogm\xx\0b-01-00\ 03-E6-81\Name.ogm Prompt\Ogm\xx\0b-01-00\ 03-E6-82\Name.ogm Prompt\Ogm\xx\0b-01-00\ 03-E6-83\Name.ogm Prompt\Ogm\xx\0b-01-00\ 0c-E6-80\Name.ogm Prompt\Ogm\xx\0b-01-00\ c-E6-81\Name.ogm Prompt\Ogm\xx\09-3c-40\ 07-76-40\Name.ogm

Application Screen page 4 Application Screen page 7 Groups Directory Groups Directory Groups Directory Groups Directory Groups Directory Groups Directory Groups Directory Groups Directory Personal Directory

TABLE 6: UNNUMBERED PROMPTS

279

Unnumbered prompts, continued Path and file name Prompt\Ogm\xx\09-3c-40\ 09-3c-40\Name.ogm Prompt\Ogm\xx\09-3c-40\ 02-22-C0\Name.ogm Prompt\Ogm\xx\09-3c-40\ 02-22-C0\Day.ogm Screen location Personal Directory Unnumbered prompt text Sandy Simmons

Transaction Directory Voice detect box. Transaction Directory If your telephone does not have a touchtone keypad, you may continue by using your voice. To do this, you will say yes for yes, or remain silent for no. To continue by using your voice, say yes. Otherwise remain silent to go to the operator. Transaction Directory Technical support. Transaction Directory All of our support lines are currently busy. Please hold for the operator. Transaction Directory You have reached our technical support department. Normal hours are 6 a.m. to 6 p.m. Monday through Friday. Please call back during our regular business hours. Transaction Directory Ill transfer you now. Transaction Directory The sales box. Transaction Directory You have reached our sales department. All lines are currently busy. Please hold on and the operator will be right with you.

Prompt\Ogm\xx\09-3c-40\ 02-35-40\Name.ogm Prompt\Ogm\xx\09-3c-40\ 02-35-40\Day.ogm Prompt\Ogm\xx\09-3c-40\ 02-35-40\Night.ogm

Prompt\Ogm\xx\09-3c-40\ 02-35-40\Intro.ogm Prompt\Ogm\xx\09-3c-40\ 02-3e-40\Name.ogm Prompt\Ogm\xx\09-3c-40\ 02-3e-40\Day.ogm

280

SYSTEM CONVERSATION GUIDE

Unnumbered prompts, continued Path and file name Prompt\Ogm\xx\09-3c-40\ 02-3e-40\Night.ogm Screen location Unnumbered prompt text Transaction Directory You have reached our sales department. Normal business hours are from 8 a.m. to 5 p.m. Monday through Friday. Please call back during these times. Transaction Directory Ill transfer you now. Transaction Directory The directory box. Transaction Directory For sales, enter 1; for support, 2; for a list of all personnel, 3. Once again: for sales, 1; for support, 2; for a list of all personnel, 3. Transaction Directory The interview box Transaction Directory Im going to ask several questions. After each please reply. First, whom are you trying to reach? Transaction Directory Whos calling, please? Transaction Directory At what number can you be reached? Transaction Directory Whats this in reference to? Transaction Directory What additional message would you like to leave? Transaction Directory Thank you. Ill make sure your message gets attention.

Prompt\Ogm\xx\09-3c-40\ 02-3e-40\Intro.ogm Prompt\Ogm\xx\09-3c-40\ 02-B5-40\Name.ogm Prompt\Ogm\xx\09-3c-40\ 02-B5-40\Day.ogm

Prompt\Ogm\xx\0b-00-00\ 01-00-00\Name.ogm Prompt\Ogm\xx\0b-00-00\ 01-00-00\Int01.ogm

Prompt\Ogm\xx\0b-00-00\ 01-00-00\Int02.ogm Prompt\Ogm\xx\0b-00-00\ 01-00-00\Int03.ogm Prompt\Ogm\xx\0b-00-00\ 01-00-00\Int04.ogm Prompt\Ogm\xx\0b-00-00\ 01-00-00\Int05.ogm Prompt\Ogm\xx\0b-00-00\ 01-00-00\Int06.ogm

TABLE 6: UNNUMBERED PROMPTS

281

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