Professional Documents
Culture Documents
TABLE OF CONTENTS
PREMIUM CLIENT SERVICE TEAM
Premium Client Service Team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Concierge Event Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
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EXECUTIVE SUITEHOLDER TICKET INFORMATION: General Ticket Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vancouver Canucks Tickets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ordering Additional Suite Tickets For Games & Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TICKETS FOR CONCERTS AND OTHER EVENTS: Event Announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exclusive Offers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Relocation Opportunity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Refund Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacement Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Aramark Sports & Entertainment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 The Advanced Ordering Advantage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Beverage Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Catering Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Event Day Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Executive Suite Catering Contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Billing Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Catering Service at Non-Event Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 ADDITIONAL AMENITIES: Single Game or Event Suite Rental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audio-Visual Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restaurants & Lounges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . First Aid and Emergencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canucks Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access For Guests With Disabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lost and Found . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ATM Machines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Hark Athwal Director, Premium Client Sales & Service 604.899.7653 Hark.Athwal@canucks.com
Rylan Jay Manager, Premium Client Programs & Suite Operations 604.899.7468 Rylan.Jay@canucks.com
PHOTO UNAVAILABLE
Adrienne Greeley Administrative Assistant, Client Service & Ticket Operations 604.899.7600 Adrienne.Greeley@canucks.com
During regular business hours, please call your Account Executive for any inquiries.
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The price of additional standing room suite tickets for Canucks pre-season and regular season games will be set prior to the start of each season.
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EVENT ANNOUNCEMENTS
Each licensed Suiteholder will receive notice of all upcoming concerts and other events at Rogers Arena when the event is publicly announced. Before tickets go on sale to the general public, you will receive an information piece describing the event that outlines all pertinent details (date, show time, stage configuration, ticket prices, etc.). Typically the promoter publicly announces events 2-5 days prior to the general public on sale date. Please be aware that at any time, event promoters may change event times, ticket prices and stage locations. As a result, we are unable to guarantee this information. The price of an additional standing room suite ticket for concerts or other events varies with the price set by the promoter for each individual event.
hockey action. Inevitably because of the different stage settings used by performers some suites may have obstructed views of other events. If it is anticipated that your suite will have an obstructed view for a particular event, we will notify you in advance to allow you the opportunity to purchase arena relocation seating before the event goes on sale to the public. You will be offered the opportunity to purchase the number of arena tickets equal to the normal ticket allotment of your suite. Simply fax your Relocation Opportunity Announcement Order Form to the Rogers Arena Ticket Centre at 604.899.7430 by the deadline indicated on the form. Obstructed suite tickets will not be forwarded as production companies restrict access to back stage/obstructed suites.
REFUND POLICY
Unfortunately, we cannot accommodate requests for refunds or exchanges on arena tickets once purchased.
EXCLUSIVE OFFERS
Whenever possible, Canucks Sports & Entertainment will negotiate with event promoters to present special arena ticket offers to all of our suiteholders. This is ultimately at the discretion of the promoters. We suggest you check all event notices as soon as you receive them to see if an exclusive ticket offer is being made.
REPLACEMENT POLICY
Like many other buildings across North America, Rogers Arena has implemented the bar-coding system to access the building for all events. Therefore, in order to replace a lost or stolen ticket, the ticket seat number is needed. Please call your Account Executive with the required information and he or she will be happy to assist you.
RELOCATION OPPORTUNITY
All Executive Suites offer full views of Vancouver Canucks
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Gate 16 is located on Abbott Street and is designated for use by people with disabilities or guests requiring special assistance. A passenger zone is available for easy drop off and pick up of guests. Limousines may also drop off and pick up guests at Gate 16 and taxis are also readily available at this location.
ELEVATORS
You will find the north elevators at Gate 10 on ground Level 000, and at Gate 1 on Level 300. Penthouse suites on Level 500 are accessible via the north elevators as well as the east elevators. The south elevators can be accessed through Gate 8 on Level 300 and the east elevators can be accessed from Gate 16 on ground level.
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ACCESS CONTINUED
DIRECTIONS TO THE GAME
Rogers Arena is conveniently located at 800 Griffiths Way in the heart of Vancouvers theatre and entertainment district. Easily accessible by public transit (Stadium Skytrain stop, near Gates 2, 3, 10 and Rogers Arena Ticket Centre), Rogers Arena is also within a 15 minute walk of over 14,000 parking spots. Situated between the Georgia and Dunsmuir Street viaducts, the facility is bounded by Griffiths Way to the west, Pacific Boulevard to the south, Expo Boulevard to the north, and Abbott Street to the east.
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PARKING
Two parking stalls are allocated to your suite on the P-1/P-2 parkade level below Rogers Arena. Your parking passes will be delivered along with your Canucks season tickets prior to the first pre-season game. You will receive your designated parking passes for all other events with your suite or relocation tickets. Please present your parking pass at the security checkpoint when you enter the parking garage off Griffiths Way, near Gate 9. Ensure that you place the remaining stub on the dashboard of your vehicle and you park in the stall number indicated on the pass. If you have any questions or concerns about your parking upon your arrival, please speak with the parkade attendant or your suite level Concierge. Please note, all individuals using the underground parking will be required to supply the attendant with both a valid game ticket and parking pass to access the lot for security reasons. Vehicles not displaying a valid pass may be subject to being ticketed or towed at the owners expense.
PUBLIC PARKING
There are numerous pay parking lots in the immediate vicinity for your guests. Please refer to the following map for locations.
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PARKING CONTINUED
PUBLIC PARKING
There are numerous pay parking lots in the immediate vicinity for your guests. Please refer to the following map for locations.
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CONCIERGE SERVICE
Our professional Concierge staff are readily available during events. They can assist you and your guests with any questions and concerns you may have, including: Controlling and monitoring access to the suite levels Assisting with directions and information with respect to the facility Information about specific events and ticketing Transportation (including arrangements for taxi or limousine service) Restaurant reservations First aid or security issues Any equipment or technical concerns Clearing suites at the end of the event Special requests
There are three Concierge stations dedicated to Executive Suiteholders on Level 200. Youll find them at the north, south and east elevator lobbies. Additional Concierge stations are located on the Penthouse Level 500, adjacent to the north and east elevator lobbies. To reach your Concierge directly from your suite, simply press the Concierge button on your suite telephone.
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LOCAL CALLS
To make a direct local call, dial 9 followed by the 10-digit telephone number (i.e. 9.604.899.7410).
TELEPHONE SERVICES
Your suite is equipped with its own direct dial telephone; simply dial 9 to make local calls. There will be no charge for local calls and you will be billed quarterly for operator-assisted calls and long distance charges only. Please note, Canucks Sports & Entertainment is not currently able to provide Executive Suiteholders with wireless network services.
INTERNAL/SUITE-TO-SUITE CALLS
Level 200 suites: dial 47 plus the last two digits of the suite number (i.e. Suite 201 is 4701). Level 500 suites: dial 48 plus the last two digits of the suite number (i.e. Suite 501 is 4801). For other in-house calls simply dial the last four digits of the 7-digit number. For example, to reach the Premium Client Service Concierge Event Hotline at 604.899.7410, simply dial 7410 from your suite. To reach the Rogers Arena reception desk, dial 0.
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In addition to your exclusive Executive Suite night at a Vancouver Canucks home game, you now have the opportunity to create an even more unique and memorable experience for your guests. Whether you are welcoming a VIP to your Suite for the evening, celebrating a milestone, or looking to provide your group with special access pre and post-game, there is a package designed to enhance your guests experience when they visit Rogers Arena.
Premium Game Night Experience Packages may be purchased multiple times over the course of the season with a reservation request at least two weeks in advance of the associated game night. Please note that package inventory is limited and all packages are booked on a first come, first served basis. For more information please contact your Account Executive directly.
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BEVERAGE SERVICES
ARAMARK will work with you to establish a standard beverage inventory for your suite and can make recommendations regarding what to order. Once your personal bar level has been established, ARAMARK will restock your suite after each event.
CATERING EQUIPMENT
Your suite remains stocked at all times with the appropriate tableware and flatware. Chafing dishes will be provided for all hot food, and cold food will be presented on serving trays.
The suite attendants will ensure your suite is properly set up and all food is well presented. Throughout the event, attendants can assist you with any additional orders or special requests. Suite attendants may be responsible for several suites, however, for those special occasions arrangements can be made for a personal attendant. ARAMARK will be pleased to work with you regarding specialized dietary requirements.
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BILLING PROCEDURES
During the last intermission of each event, your suite attendant will check with you to ensure the food and beverage service was complete and to your satisfaction. The suiteholder or authorized representative will receive an itemized bill for his/her review and signature prior to the conclusion of the event. All orders are subject to a 18% administrative charge and applicable taxes. Additional gratuities are at your discretion, and may be added to the guest check based on the quality of service. You may choose to pay cash or have the bill charged to your credit card.
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ADDITIONAL AMENITIES
TOURS
We will be pleased to arrange tours of Rogers Arena, during non-event times, for you and your guests. Please contact your Account Executive to make arrangements for a behind the scenes tour that includes a close up look at some of the facilitys unique features. Larger group tours may be booked with our Tour Coordinator at 604.899.7440. There will be a nominal charge per person for larger groups.
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SECURITY
Security personnel are located throughout Rogers Arena during all events. The premises are also well monitored and patrolled during non-event times. Contact security by pressing the CONCIERGE or EMERGENCY buttons on your suite telephone. Security phones are also located in numerous well-marked locations in the Rogers Arena parking facilities.
CANUCKS CARD
The Canucks Member Card is a cash card that eliminates the need for signatures, PINs, or loose change. With a quick swipe your purchase amount is automatically deducted from funds you deposit onto the card. Use your Canucks Member Card instead of cash or credit cards at participating vendors on the concourse level, the Canucks Team Store and kiosks throughout Rogers Arena. On the Scotiabank Executive Level, your Canucks Member Card will be accepted in the Captains Room and the Crossbar Lounge. By using your Canucks Member Card you will benefit from a convenient payment method, speedier transactions, and you will also be entered to win great prizes every time you swipe. For more information regarding the Canucks Member Card, please visit www.canucks.com/card or call your Account Executive. Activate and load your card today at www.canucks.com/card.
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our two underground parking levels. The Ticket Centre will accommodate requests for aisle seats for those with service animals. There are TTY/TDD pay phones on the plaza and Rogers Level 300 for use by the hearing impaired. You may phone the Disabled Services Hotline at 604.899.7445 for more information regarding disabled services.
ATM MACHINES
Automatic Teller Machines are located in sections 114, 101 and 104 in the Club Section on level 100 and sections 305 and 317 on level 300.
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PRO SHOP
2893 East Hastings Street MondaySaturday. . . . . . . . . . . . . . . . . . . . . . 11am 6pm Sunday . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12pm 5pm Phone number. . . . . . . . . . . . . . . . . . . . . . . . . 604.676.8140
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While your suite is a private area for you and your guests during events, we do need to ensure there is full compliance with all liquor laws and other applicable regulations. Rogers Arena Management has developed a number of policies to ensure that all facility guests receive maximum enjoyment. We would like to bring your attention to the matters outlined below. The following policies and procedures are subject to change or adjustment at any time, at Canucks Sports & Entertainments sole discretion, to best suit circumstances and conditions as they unfold.
If you are arriving on foot or from an external parking lot, before the gates are open for general admission, please use the exclusive entrances at gates 1, 10, or 16. When in the building, please remember to carry your suite ticket with you at all times to regain admittance to the suite levels.
HOURS OF OPERATION
Underground Parkade access times for Vancouver Canucks games will be two hours prior to the scheduled start time of the game (which is one hour before gates open to the general public). Post event, suites may remain in use for up to one hour after the game concludes or at midnight, whichever comes first. Please contact your Account Executive if you would like to make arrangements to access your suite earlier.
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CONDUCT
Suiteholders are responsible for the proper conduct of their guests within their suite. In the event you encounter any security difficulties, please contact your Concierge. No objects of any sort may be thrown from the suites. No laser pens, firearms, flammable, dangerous, or explosive materials, or contraband may be brought into the suites.
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UNACCPETABLE CONDUCT IS SUBJECT TO EVICTION OR POSSIBLE ARREST AND INCLUDES BUT IS NOT LIMITED TO THE FOLLOWING:
Use of foul, threatening or abusive language or gestures. F ighting, threatening or offensive conduct towards others. Intoxication or impairment due to alcohol or consumption of illegal substances. T hrowing objects or interfering with the progress of the event. B eing in possession of alcohol not purchased inside of Rogers Arena. B eing a minor in possession of alcohol or providing a minor with alcohol. Smoking inside the arena. Any other conduct that may be deemed by Rogers Arena staff to be inappropriate to the peace and good order of events or which may adversely affect the safety of persons or property.
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ALCOHOL MANAGEMENT
ARAMARK is licensed to deliver, sell and serve all alcohol at Rogers Arena. Alcoholic beverages may only be obtained from ARAMARK, and may not be brought into or removed from the facility. You are not permitted to carry drinks containing hard liquor off of the suite levels. We also ask that you do not take cans or bottles outside of your suite as they are considered to be a projectile. Prior to entering your suite balcony viewing seats, please pour your beverages into the plastic cups provided. This is a safety requirement of our liquor license.
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FOOD SERVICES
ARAMARK Sports & Entertainment has the exclusive license to provide food services at Rogers Arena. We ask that you take full advantage of the quality selections offered and not bring any other food or beverages on to the premises. ARAMARK would be happy to provide you with custom food orders for your special events and occasions. Please contact ARAMARK to inquire about their fine selection of birthday cakes, special order cakes and desserts.
LIGHTS OUT
A master relay switch controls all televisions, monitors, stereo receivers and main suite lights. You can expect all of these to be turned off as the house lights are lowered for pre-game shows and at the beginning of concerts and special entertainment events. This is at the request of the performing artists. It prevents interference with the performers own lighting, and will help suiteholders and everyone else to fully enjoy the show. Violators of Rogers Arena rules and regulations may be subject to eviction from the premises and/or prosecution.
CAMERAS
Because of provisions contained in the contracts Canucks Sports & Entertainment enters into with artists, there is a strict prohibition against using cameras, or any sort of video or audio equipment, to record an event or performance unless otherwise indicated. Canucks Sports & Entertainment and its employees and agents reserve the right to confiscate film or tape used for such a purpose.
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12. T he Suiteholder and any guest of the Suiteholder shall, while in the Suite or within the Arena or on its grounds, comply with all provincial and local laws, rules and regulations governing the sale, possession and consumption of alcoholic beverages. The Suiteholder whether present or not within the Suite, the Arena or on its grounds, shall be responsible for controlling any guest of the Suiteholder in this regard. 13. No persons under 19 years of age will be permitted in the Suite unless accompanied by and under the effective supervision of the Suiteholder or an adult guest of the Suiteholder. 14. VALP may from time to time adopt appropriate systems and procedures for the security or safety of the Arena, any persons occupying, using or entering the Arena, or any equipment, furnishings or contents of the Arena, and the Suiteholder shall comply with VALPs reasonable requirements relating to security and safety procedures. 15. VALP shall have the right to delete, add to or amend any or all of these Rules and Regulations as VALP deems desirable at its sole discretion for the safety, care and cleanliness of the Arena and the preservation of good order within the Arena and the Rules and Regulations as amended from time to time shall be kept and observed by the Suiteholder and any guest of the Suiteholder. VALP may from time to time waive any of the Rules as applied to the Suiteholder. VALP is not liable to the Suiteholder for any breach of the Rules by other Suiteholders. 16. Personal property accompanying persons entering Rogers Arena is brought into Rogers Arena at the sole risk of such persons, and VALP accepts no responsibility for such property. Suiteholders and their guests are responsible for their personal property and should take care to ensure its safety and security. Do not leave behind personal items in the Suites. Do not permit strangers in the Suite.
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DEPARTMENT
NUMBER
PRESET BUTTON
(on suite telephone)
50/50 Hotline. . . . . . . . . . . . . . . . . . . . . . . .604.899.7850 Canucks Team Store (during events). . . . . . . . . . . .604.899.2024 . . . . . . . . . . . . . CANUCKS TEAM STORE Canucks Team Store (business hours) . . . . . . . . . . .604.899.7590 Concierge (during events only). . . . . . . . . . . . . . Level 500 North . . . . . . . . . . . . . . . . . . CONCIERGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Level 200 East . . . . . . . . . . . . . . . . . . . CONCIERGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Level 200 South . . . . . . . . . . . . . . . . . . CONCIERGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Level 200 North . . . . . . . . . . . . . . . . . . CONCIERGE Concierge Event Hotline . . . . . . . . . . . . . . . . . 604.899.7410 Disabled Services Hotline . . . . . . . . . . . . . . . . . 604.899.7445 EMERGENCY . . . . . . . . . . . . . . . . . . . . . . . . 604.899.7500 . . . . . . . . . . . . . . . . . . . EMERGENCY Event Hotline. . . . . . . . . . . . . . . . . . . . . . . .604.899.7469 Group Tours. . . . . . . . . . . . . . . . . . . . . . . . .604.899.7440 Group Ticket Sales, Canucks. . . . . . . . . . . . . . . .604.899.4625 Guest Services Centre L 100 . . . . . . . . . . . . . . . .604.899.2716 Guest Services Centre L 300. . . . . . . . . . . . . . . .604.899.2718 Single Game Suite Rental . . . . . . . . . . . . . . . . . 604.899.7423 Canucks Sports & Entertainment (main reception). . . .604.899.7400 Restaurant Reservations Captains Room. . . . . . . . . . . . . . . . . . . . . . 604.899.7525 Centre Ice Grill . . . . . . . . . . . . . . . . . . . . . .604.899.7525 Ticketmaster (charge by phone) Sports . . . . . . . . . . . . . . . . . . . . . . . . . . .1.855.523.6800 Events . . . . . . . . . . . . . . . . . . . . . . . . . . .1.855.985.5000
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TELEVISION OPERATION
SUITE TELEVISION CHANNELS
2 ABC Seattle (KOMO 4) 3 CBC Vancouver (CBUT) 4 Shaw TV Vancouver 5 Knowledge Network BC 6 CHEK Victoria 7 CBC Vancouver French (CBUFT) 8 OMNI Vancouver (CHNM) 9 CTV Vancouver (CIVT) 10 Joytv 10 Vancouver 11 Global Vancouver (CHAN) 12 CTV Two Victoria (CIVI) 13 CityTV Vancouver (CKVU) 14 The CW Network (KSTW) Tacoma 15 CBS Seattle (KIRO) 16 NBC Seattle (KING) 17 CTV News Channel 18 Weather Network 19 W WTN (West Feed) 20 Not Available 21 Not Available 22 SportsNet - Pacific 23 TSN-SD 24 MuchMusic 25 YTV West 26 CBC Newsworld 27 PBS Seattle (KCTS 9) 28 FOX Seattle (KCPQ 13) 29 Not Available 30 Centre Ice Guide 31.1 Canucks Broadcast SD In-House Channel 1 31.2 Canucks Broadcast SD In-House Channel 2 32.1 Canucks Broadcast SD In-House Channel 3 32.2 Canucks Broadcast SD In-House Channel 4 33.1 NHL NETWORK SD 33.2 Sportsnet Pacific HD 34.1 Sportsnet ONE HD 34.2 Setanta SportsNet World League 35.1 CBC HD Vancouver 35.2 TSN - HD 36.1 TSN 2 - HD 36.2 CTV HD Vancouver 37.1 Global Vancouver HD (CHAN-HD) 37.2 Golf HD 38.1 BigTen HD 38.2 Speed HD 39.1 RDS (FR) 39.2 SportsNet - Ontario 40.1 SportsNet Vancouver Hockey SNV HD 40.2 SportsNet One SD 41.1 Fox Rochester HD (WUHF-HD) 41.2 CBS Detroit HD (WWJ-HD) 42.1 NBC Detroit HD (WDIV-HD) 42.2 NFL NETWORK 43.1 WGNHD Chicago (WGN9 HD) 43.2 ABC Seattle HD (KOMO4-HD) 44.1 CBS Seattle HD (KIRO-HD) 44.2 NBC Seattle HD (KING5-HD) 45.1 NBA TV 45.2 The SCORE HD 46.1 CNN HD 46.2 FRAME HD 47.1 Centre Ice HD 1 47.2 Centre Ice HD 2 48.1 Centre Ice HD 3 48.2 Centre Ice HD 4 49.1 Centre Ice HD 5 49.2 Centre Ice HD 6 50.1 Centre Ice HD 7 50.2 Centre Ice HD 8 51.1 Centre Ice HD 9 51.2 Centre Ice HD 10 52.1 Centre Ice HD 11 52.2 Centre Ice HD 12 53.1 Centre Ice HD 13 53.2 Centre Ice HD 14 54.1 Centre Ice HD 15 54.2 Centre Ice HD 16 55.1 Canucks Digital Signage 55.2 Rogers Arena Centre Ice Guide 56 Not Available 56.2 CTV BC (CIVT) 57 Canucks Broadcast SD In-House Channel 1 58 Canucks Broadcast SD In-House Channel 2
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CLU
0 B 5
To purchase arena tickets for an event visit any Ticketmaster Ticket Centre, the Ticket Centre at Rogers Arena, or contact your Account Executive. Buy online @ canucks.com/tickets Charge-By-Phone at:
1.855.523.6800
All prices include GST, but are subject to applicable service charges.
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NORTH ELEVATORS
LEVEL 200: Scotiabank Executive Level, Avaya Champions Club LEVEL 300: Rogers Level, Disabled Seating LEVEL 400: Centre Ice Grill LEVEL 500: Club 500, Penthouse Suites
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103
104
105
106
107
108
109 110
101
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111
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16
GATE
122
L
EAST ELEVATORS
121
TO ROGERS LEVEL 300
118
117
116
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115
114
F
LEVEL 200: Scotiabank Executive Level, Avaya Champions Club LEVEL 300: Rogers Level, Disabled Seating LEVEL 400: Rogers Studio Lounge, Disabled Seating LEVEL 500: Club 500, Penthouse Suites
TO ROGERS LEVEL 300
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D G V E
SOUTH ELEVATORS
LEVEL 200: Scotiabank Executive Level, Avaya Champions Club LEVEL 300: Rogers Level, Disabled Seating LEVEL 400: Sports Lounge, Disabled Seating
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LEVEL 300
NORTH ELEVATORS
GATE
LEVEL 100: Club Section LEVEL 200: Scotabank Executive Level, Avaya Champions Club LEVEL 400: Centre Ice Grill LEVEL 500: Club 500, Penthouse Suites
ATM
GATE
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TO OUTSIDE
V H
304
305
306
307
308
309
310
311 312 WC311 313 314 315 316 317 WC317 318
S V ATM P F
TO PLAZA LEVEL 100
EAST ELEVATORS
330
B
329
V
LEVEL 100: Plaza Level, Club Section LEVEL 200: Scotiabank Executive Level, Avaya Champions Club LEVEL 400: Rogers Studio Lounge, Disabled Seating LEVEL 500: Club 500, Penthouse Suites
328
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SOUTH ELEVATORS
LEVEL 100: Plaza Level, Club Section LEVEL 200: Scotiabank Executive Level, Avaya Champions Club LEVEL 400: Sports Lounge, Disabled Seating
GEORGIA VIADUCT
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LEVEL 400
NORTH ELEVATORS
LEVEL 100: Club Section LEVEL 200: Scotiabank Executive Level, Avaya Champions Club. LEVEL 300: Rogers Level, Disabled Seating LEVEL 500: Club 500, Penthouse Suites
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EAST ELEVATORS
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LEVEL 100: Plaza Level, Club Section LEVEL 200: Scotiabank Executive Level, Avaya Champions Club LEVEL 300: Rogers Level, Disabled Seating LEVEL 500: Club 500, Penthouse Suites
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SOUTH ELEVATORS
LEVEL 100: Plaza Level, Club Section LEVEL 200: Scotiabank Executive Level, Avaya Champions Club LEVEL 300: Rogers Level, Disabled Seating
LEVEL 500
NORTH ELEVATORS
LEVEL 100: Club Section LEVEL 200: Scotiabank Executive Level, Avaya Champions Club LEVEL 300: Rogers Level, Disabled Seating LEVEL 400: Centre Ice Grill
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PENTHOUSE SUITES
EAST ELEVATORS
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LEVEL 100: Plaza Level, Club Section LEVEL 200: Scotiabank Executive Level, Avaya Champions Club LEVEL 300: Rogers Level, Disabled Seating LEVEL 400: Rogers Studio Lounge, Disabled Seating
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SOUTH ELEVATORS
LEVEL 100: Plaza Level, Club Section LEVEL 200: Scotiabank Executive Level, Avaya Champions Club LEVEL 300: Rogers Level, Disabled Seating LEVEL 400: Disabled Seating, Sports Lounge
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SEATING
Hockey capacity: 18,890 Large concert capacity: 21,000 Theatre Bowl Capacity: 5,800 The 88 luxury Executive Suites in Rogers Arena have a combined seating capacity of 1,784. There are 74 Level 200 Suites and 14 Penthouse Suites located on Level 500. There are 2,195 Club Seats on the north side of the plaza seating level. An additional 9 Single Game Suites, offering many of the same amenities as the Executive Suites, are available for rental on a per event basis. Through the use of partitions and moveable arena seating, different seating configurations can quickly be tailored to suit an events specific attendance level. Audiences ranging from 21,000 down to a relatively intimate group of 3,500 can all be accommodated. The Avaya Champions Club, located at the north end of Level 200, offers premium seating for 126 exclusive members. Club 500, located at the southeast end of Level 500, offers an exclusive perspective and seating for 176 members. Club 500 sits nearly 100 feet above ice level for prime viewing.
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