Undersecretary Ponciano C. Manalo, Jr.

Trade & Investment Promotions Group Department of Trade & Industry Keynote Speaker

Dr. Gerald Osband, MD Chief Medical Ocer EXL Service Testimonial Speaker

Benedict Hernandez Chairman IT Business Process Association of the Philippines

Dr. Josena Lauchangco President Health Information Management Association of the Philippines President American Academy of Medical Transcription -

The Philippine Healthcare Information Management Roadshow & Forum in San Francisco
Expertly Delivered Support Services from the Philippines for Healthcare & the Medical Field

9:00 - 12:00 am | October 21, 2013 | Philippine Center | 447 Sutter Street | San Francisco

The Philippine Trade & Investment Center in Silicon Valley and the Philippine Consulate General in San Francisco, invite leading Healthcare industry professionals, executives, practitioners and decision makers to the Roadshow and Business Forum, to learn how the Philippine Healthcare Information Management Industry can grow your business and create value for operations and practices, generate substantial savings and allow you to focus more on your science and expertise. This Philippine Health Information Management Roadshow will bring the countrys delegation participating at the 85th AHIMA Convention and Exhibition in Atlanta, composed of top-notch Philippine companies, providing globally soughtafter support services for the global healthcare and medical fields. Over the last years, the Philippines has emerged to be one of the leading global participants in the outsource industry, appearing consistently among the top bracket of various research firms offshore location attractiveness index and is now bidding to be at the forefront as a preferred support provider for the global Healthcare and Medical industry. The Global Healthcare BPO Market is growing at a healthy annual growth of 21.4%. Pharmaceutical outsourcing accounts for the largest share of 64.3%, but will grow at an average of 14.6% from 2011 to 2016 . . . Healthcare player outsourcing market will also grow to about 30% in the forecast period (MarketsandMarkets Report) For more information, contact: siliconvalley@philippinetrade.org (415) 773 2336 www.investphilippines.org twitter: PhilippineBizSF
organized and hosted by: in close collaboration with:

facebook.com/pticsv

Consulate General of the Philippines San Francisco

The Philippine Healthcare Information Management Roadshow & Forum in San Francisco
Expertly Delivered Support Services from the Philippines for Healthcare & the Medical Field

9:00 - 12:00 am | October 21, 2013 | Philippine Center | 447 Sutter Street | San Francisco

PROGRAM
Opening Remarks Deputy Consul General Jaime Ramon T. Ascalon Consulate General of the Philippines San Francisco The Philippine Advantage Undersecretary Ponciano C. Manalo, Jr. Department of Trade and Industry Experience Excellence: Experience the Philippines Mr. Benedict Hernandez IT Business Processing Association of the Philippines (IBPAP) Dr. Penny Lauchangco Healthcare Information Management Association of the Philippines (HIMOAP) Testimonial Dr. Gerald Osband, M.D. Chief Medical Ofcer, EXL Service Dr. Patricia Abejo, Philippine ICT Ofce Mr. Francis Ferdinand Patalinghug, ADEC Group Mr. Bhaskar Menon, e4e Global Services Mr. Charles Allnutt, MicroSourcing Philippines, Inc. Moderator: Mr. Jojo Uligan, Contact Center Association of the Philippines Q&A One-on-One Business Matching

Keynote

Presentations

Panel Discussion

organized and hosted by:

in close collaboration with:

Consulate General of the Philippines San Francisco

BUSINESS MATCHING INFORMATION KIT

The Philippine Healthcare Information Management Roadshow & Forum in San Francisco
Expertly Delivered Support Services from the Philippines for Healthcare & the Medical Field

Business Matching Information

Delegation List & Company Proles
DELEGATION LIST
COMPANIES GOVERNMENT 1. Hon. Ponciano C. Manalo, Jr. Undersecretary Department of Trade & Industry 2. Dir. Angelica Cayas Board of Investments 3. Dir. Patricia Abejo ICT Ofce Department of Science & Technology 8. Ms. Armie Duarte CEO/ President DL Media Focus 9. Mr. Francis Patalinhug Vice President for Operations ADEC Group 10. Mr. Jun Pin CEO/ President Don Pin Group of Companies 11. Mr Bhaskar Menon CEO e4e Global Services Philippines, Inc. 12.. Mr. Charles Allnutt Senior Business Development Manager MicroSourcing Philippines, Inc. 13. Mr. Butch Valenzuela President - Visaya Medical Coding Outsourcing Corporation 14. Mr. Jonathan Miclat Vice President Diversied Technology Solutions, Inc. 15. Mr. Paul Ibasco President - Northstar Solutions International, Inc. 16. Dr. Gerald Osband, MD Mr. Avery Malate Vice President - Operations EXL Services

INDUSTRY ASSOCIATIONS
Consulate General of the Philippines San Francisco

4. Dr. Penny Lauchangco President. HIMOAP 5. Ms. Jeanette Carillo Executive Director, HIMOAP 6. Mr. Jomari Mercado CEO/President Business Process Association of the Philippines 7. Mr. Jojo Uligan Executive Director Contact Center Association of the Philippines

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

www.investphilippines.org

BUSINESS MATCHING INFORMATION KIT

Industry Associations
Healthcare Information Management Outsourcing Association of the Philippines (HIMOAP) The Healthcare Information Management Outsourcing Association of the Philippines (HIMOAP) formerly known as the Medical Transcription Industry Association of the Philippines, Inc. (MTIAPI) is a non-stock, nonprot industry organization recognized by the Philippine government and BPO industry. The association was rst registered as MTIAPI with the Philippine Securities and Exchange Commission in October 16, 2003 and renamed as HIMOAP last August 2010. MTIAPI prides itself in bringing together the Philippines most distinguished and active players in the healthcare outsourcing industry towards a common endeavor. The association serves the needs of the HIM service organizations, HIM Education and training centers and vendors as it promotes the Philippines as the destination of choice for quality Healthcare Information Management outsourcing services. www.himoap.com

Contact Center Association of the Philippines (CCAP)

The Contact Center Association of the Philippines (CCAP) is the premiere organization representing the Philippine contact center industry. CCAP takes a leading role in harnessing, harmonizing and galvanizing crosssector efforts that enable the Philippine contact center industry to sustain the countrys global leadership in market share, innovation and best practices. CCAP believes it will be able to achieve its mission by focusing on expanding the talent supply, maintaining a favorable business environment, driving industry innovation and pursuing a performance excellence agenda, and rolling out an integrated country marketing, brand building, and business development support program with particular attention on new services, new markets, and new target industries. Established in 2001, CCAP has grown to more than 100 companies from the original seven founding members. CCAP represents more than 80% of the revenues and headcount in the industry. CCAP is truly the voice of the industry. www.ccaponline.org

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

www.investphilippines.org

BUSINESS MATCHING INFORMATION KIT

Industry Associations
Information Technology and Business Process Association of the Philippines (IBPAP) The Information Technology and Business Process Association of the Philippines (IBPAP) is the enabling association for the information technology and business process management (IT-BPM) industry in the Philippines. IBPAP serves as the one-stop information and advocacy gateway for the industry. With approximately 300 industry and support-industry members, including ve associationsthe Animation Council of the Philippines, Inc., Contact Center Association of the Philippines, Game Developers Association of the Philippines, Healthcare Information Management Outsourcing Association of the Philippines, and Philippine Software Industry AssociationIBPAP plays a pivotal role in sustaining rapid growth of the IT-BPM industry by working to ensure an enduring supply of high-quality labor, supporting service innovation, and providing country visibility. IBPAP assists investors in setting up operations easily and quickly in the Philippines. Relevant research, introductions to key government and industry ofcials, and a series of briengs at each step of the investment process ensure a seamless development process. On-going support is provided through a wide variety of initiatives, including programs for HR development, business development, and on-going knowledge sharing and networking opportunities. www,bpap.org

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

www.investphilippines.org

BUSINESS MATCHING INFORMATION KIT

Company Proles

ADEC Group ADEC Group, a privately held Philippine company, collaborates with governments, businesses and individuals to understand our clients needs and create industry- and cross-industry specic services and solutions that are proven to reduce costs, optimize resource use, and improve operational efciencies. www.adec-group.com

DL Media Focus International Inc.

DL Media Focus International, Inc. is an events management company incorporated in May 2004. We produce and organize quality and high-impact events. We are a versatile and an experienced group, capable of managing corporate and consumer events of diverse industries. DL Media Focus International, Inc. also handles different corporate functions and affairs, such as company anniversary parties, awarding ceremonies, Christmas parties, product launching, product sampling and road show and corporate sports festivals. With vast experience in corporate events, we also handle conferences, job fairs, exhibits, seminars, and learning workshops.

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

www.investphilippines.org

BUSINESS MATCHING INFORMATION KIT

Company Proles
EXL is business process solutions company. We integrate operations management services, decision analytics and technology platforms to deliver immediate results and long-term business impact. We work as a strategic partner to help our clients simplify and streamline business operations, improve corporate nance, manage compliance, create new channels for growth, and better adapt to change. Serving insurance, healthcare, banking and nancial services, utilities, travel, transportation and logistics, we deliver solutions from wherever our clients need it. EXL also provides functional services such as nance and accounting, legal support and analytics to even more industries, including professional services, retail, manufacturing and energy. As a result, weve become a dedicated partner to large companies around the world. www.exlservice.com

EXL Services

e4e Global Services Philippines, Inc.

e4e is an IT-enabled Services company that has deep domain and contextual expertise in the US Healthcare Business Services ecosystem. It is a growing, protable, zero debt and nancially strong company. With over 19 years of rich experience, more than 2,500 employees and over 150 years of cumulative senior management experience, we have the capability of delivering compelling business value to our clients, right shoring between our geographical sites and our best practices e4e has a proven track record of providing end-to-end healthcare services to effectively manage the complete ecosystem of Revenue Cycle Management, Claims Processing, Adjudication, Technology Services, and Audits with ofces in the U.S., India, and the Philippines. www.e4e.com

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

www.investphilippines.org

BUSINESS MATCHING INFORMATION KIT

Company Proles
MicroSourcing Philippines, Inc. core competencies of the Filipino workforce . MicroSourcing truly stands out because of its unique approach to offshore outsourcing and the professionalism and dedication with which we deliver our services. Our transparent pricing models are unique in the outsourcing industry and effectively remove the conicts of interests that would normally exist between a client and its offshore provider. If you are looking for a solid and reliable partner for your outsourcing or offshoring initiatives in the Philippines then you have denitely come to the right place. professional services, retail, manufacturing and energy. As a result, weve become a dedicated partner to large companies around the world. www.microsourcing.com

MicroSourcing is an offshoring and outsourcing solutions provider based in the Philippines. We enable foreign companies to operate in the Philippines in an easy and effective way, enabling them to drastically reduce their costs, increase their exibility, gain access to a pool of highly skilled talent, and extend their global reach. We offer multiple delivery models, each targeting a specic market segment, which enables us to serve any kind of organization ranging from small start-ups to large multinational corporations. We furthermore specialize in a wide variety of disciplines, all identied as prociencies that match the

NorthStar Solutions Inc

NorthStar is a single source provider for outsourced customer contact solutions. We are committed to providing the highest level of phone, email and web based support. Our approach is highly personalized, providing quality support tailored to the specic needs of the client and their customers. We enable our clients to focus on their critical missions while providing a wide spectrum of support, services and solutions. www.northstarsolutionscc.com

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

www.investphilippines.org

BUSINESS MATCHING INFORMATION KIT

Company Proles
Visaya Medical Coding Outsurcing Corporation Visaya envisions itself to be a global multi-industry knowledge process outsourcing service provider set apart by its high quality core processes, conscientious leadership, creative solutions, and unique culture for increased protability of our business partners. www.visayamco.com

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

www.investphilippines.org

BUSINESS MATCHING INFORMATION KIT

Aliate Companies Industry Enablers

Don Pin Group of Companies Started in 1997, DON PIN is the leading total interior t-out contractor in the country with a solid track record in completing commissioned projects on time Specializes in providing ofce interior tout solutions to local and multinational companies www.donpincorp.com

Diversified Technology Solutions International Inc. (DTSI Group)

DTSI Group is a full-service provider of state-of-the-art facilities, advanced communications services and game-changing technology to Global Companies. Founded in 1997, originally an IT networking company and security solutions provider, DTSI Group has since evolved into a full ICT and facility solution provider with operations in the United States Currently servicing the 60+ of the countrys largest contact centers and BPOs, including Fortune 500 companies in the Philippines. Enabled over 300,000 contact centers and BPO seats, 60% of the industry in the Philippines. DTSI Group comprises of Diversied Technology Solutions International for technology and facility build-out solutions, DTSI USA founded in 2004 and Anthem Solutions founded in 2007 for managed facility & ICT solutions. Part of NTT Communications Corporation, the worlds largest telecom company. The NTT Group is ranked 29th as of 2012 in the Global Fortune 500 Companies. www.dtsigroup.com

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

www.investphilippines.org

BUSINESS MATCHING INFORMATION KIT

Government Agencies

Board of Investments

The Philippine Board of Investments (BOI), an attached agency of Department of Trade and Industry (DTI), is the lead government agency responsible for the promotion of investments in the Philippines. Taking the lead in the promotion of investments, BOI assists Filipino and foreign investors to venture and prosper in desirable areas of economic activities. The BOI is your one-stop shop in doing business in the Philippines www.boi.gov.ph

Department of Trade & Industry Philippine Trade & Investment Center Silicon Valley

The Philippine Department of Trade and Industry is the executive department of the Philippine Government tasked to expand Philippine trade, industries and investments as the means to generate jobs and raise incomes for Filipinos. It acts as catalyst for intensied private sector activity in order to accelerate and sustain economic growth through comprehensive industrial growth strategy, progressive and socially responsible trade liberalization and deregulation programs and policymaking designed for the expansion and diversication of Philippine trade - both domestic and foreign. www.dti.gov.ph The Philippine Trade and Investment Center in Silicon Valley is the Commercial Section of the Philippine Consulate General in San Francisco and the representative ofce of the Philippine Department of Trade and Industry in the US Pacic Northwest and Western Canada. www.investphilippines.org/siliconvalley

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

www.investphilippines.org

BUSINESS MATCHING INFORMATION KIT

Government Agencies

DOST-ICTO

The Information and Communications Technology OFFICE (ICTO) is a government agency under the Department of Science and Technology (DOST) tasked to lead and harmonize initiatives on ICT using a multi-stakeholders approach. Its primary thrusts include ICT Industry Development eGovernment, ICT policy development, Internet for all, and Cybersecurity. In the area of ICT industry development, the ICT is tasked to formulate, recommend, and implement an appropriate policy and program framework that will promote the rapid development and improved global competitiveness of the countrys information and communications technology (ICT) industry, including the IT-BPO Industry. Towards this end, the ICTO implements and coordinates strategic programs in the area of industry capability development; marketing and research; and talent development. www.icto.dost.gov.ph

PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

www.investphilippines.org

BUSINESS MATCHING INFORMATION KIT

Business Matching Reply Form

(please accomplish, detach & return to the registration desk)
I am interested to meet with the following companies. Kindly schedule one-on-one business matching meetings with the following on my behalf. (check all that apply) DL Media Focus ADEC Group e4e Global Services Philippines, Inc. MicroSourcing Philippines, Inc. Visaya Medical Coding Outsourcing Corporation Diversified Technology Solutions, Inc. Northstar Solutions, Inc. EXL Services Don Pin Group of Companies DTSI Group Other ____________________________ ____________________________ ____________________________
PHILIPPINE TRADE & INVESTMENT CENTER - SILICON VALLEY

My Details are as follows: Name:__________________________ Company:_______________________ Position:________________________ E-Mail: _________________________ Mobile: _________________________ Address:________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ S p e c i f i c B u s i n e s s I n t e re s t s / Looking For: ________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ _________________________________ Check to be included in the Philippine Trade & Investment Center in Silicon Valley Mailing List for Events & Updates

www.investphilippines.org