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Chapter 19
TECHNOLOGY WITHIN OPERATIONS
Operations take place not only in manufacturing but also in sales, services, administrative processes and much more.
The transformation process includes stages such as product design, process planning, production control and maintenance.
The role technology plays within the operations, Quality initiatives Goal initiatives and Mass Customisation and Lean Organisation
As operations management plays such an integral part in planning and creating goods and/or services, these four issues are significant in the overall productions of a product. This presentation will focus on the first issue; technology within operations. It will look at the benefits and limitations that technology has within a companys production and transformation process. Throughout the centurys technology has open avenues and made possible many new inventions to allow organisations to create mass production for their clients. Although technology plays an important part, it also is one of the main factors for companys loss in profit. This presentation will briefly highlight the main issues.
Technology
All research lead to the fact that in todays society we are living in the 21st century and to be able to run a successful business we need to use technology to achieve this. Information technology and operations is an integral part in a business and achieving excellence within ones company. The issue with technology is cost, not only is acquiring the resources costly but also the ongoing cost to maintain and repair. Many companies argue that with the money they save through less handson labour it all balances out; many even argue that in the long run technology is more cost efficient. By using technology within the industry we promote operations that create new markets, develop new products and achieve operational excellence. Technology allows industries to succeed in higher goals as it allows you to achieve and create more than human possible.
References
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Brown, S. W. (2010). Operations Management How Technology Can Help Relieve The Stress of Managing Your Business. BSW Consulting Group. Retrieved from https://na.sage.com/~/media/Company/ERP/White%20Papers/wp-ERPManaging_Operations Kumar, S. A., & Suresh, N. (2009). Operations Management. New Delhi: New Age International Pvt. Ltd. Loader, D., & Biggs, G. (2002). Managing Technology in the Operations Function . Oxford: Butterworth-Heinemann. Robbins, S. P., & Coulter, M. (2012). Management (11 ed.). New Jersey: Pearson.