ProvidingSupporttotheOfficesofthe InspectorsGeneral(OIGs)inIraq

EnhancingITInfrastructureandSkillsoftheOIGs

ITNeedsAssessmentReport

October13,2013

Prepared by: Telecom/Telematique, Inc. 2737 Devonshire Place, N.W. Washington, D. C., 20008 Phone: +1(202) 462-5966 Fax: +1(202) 232-4954 Email: tti@his.com www.telecomtelematique.com

ThisprojectisbeingimplementedbyUNDPIraqand FundedbytheUSDepartmentofState

CONTENTS
INTRODUCTION.............................................................................................................................................2 BACKGROUND...............................................................................................................................................2 OBJECTIVE.....................................................................................................................................................3 ITNEEDASSESSMENTSTRATEGY.................................................................................................................. 3 OUTCOMES...................................................................................................................................................6 RECOMMENDATIONS...................................................................................................................................8 ATTACHMENT.............................................................................................................................................11

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 INTRODUCTION
In June 2013 Telecom/Telematique, Inc. (T/TI) was awarded a contract by the United Nations Development Program (UNDP) to provide a Technical Assistance to the Iraqi Offices of Inspectors General:

EnhancementofITRelatedOfficesoftheInspectorSkillsoftheGeneral(OIGsStaff.)
ItisexpectedtobeaninemonthprojectcompletedbyMarch30,2014.

BACKGROUND
The capacity of Iraqi public institutions was weakened by the cumulative effect of decades of violence, sanctions, isolation and insecurity. Since 2003, they have also suffered as a result of the confusion brought by the establishment of new institutions and new rules governing the relationship between institutions. Moreover, the breakdown in state authority since 2003 created space for opportunistic actorswho,insomeinstances,occupiedhighrankingpositionsinMinistries. The Government of Iraq (GoI) has made progress in recent years in regaining control over territory and gradually improving security in most parts of the country. In March 2008, the Government of Iraq (GOI) became a signatory to the United Nations Convention against Corruption (UNCAC), a commitment that was originally made in the International Compact with Iraq (ICI). This followed the first international anticorruption conference for Iraq, held in Baghdad in March 2008, during which the Government, together with the heads of the main Iraqi anticorruption entities including the Inspectors General (IGs) declared their intention to develop a comprehensive National AntiCorruption Strategy and to establish effective preventive measures for corruption. The National Strategy was published in September 2009 andiscurrentlybeingrolledoutcountrywide. TheIGsfaceanumberofchallengesthatinclude: ThelackofclarityabouttheIGsroleandresponsibilities. The difficulty of attracting qualified candidates in view of the challenging environment the IGs are exposed to. Therefore, many staff members do not possess the required skills to carry out theirtasks. TheIGsarenotempoweredenoughtobeabletocarryouttheirfunctionsfreely. TheIGslackseveralbasictechnicalandpolicytoolstoaccomplishprogrammereview. The IGs are not represented in the provinces to be able to adequately follow government projectsthathavebeenimplemented. Page2of57

 Furthermore, the OIGs lack an uptodate IT infrastructure and skills to facilitate their daily tasks and to enablethemtocarryouttheirdutiesandresponsibilitiesinanefficientmanner.

OBJECTIVE
TheobjectiveofthisassignmentistoconductanITNeedsAssessmenttoestablishaframeworkofwhat isavailablenowandwhatisrequiredintermsofskillsandprovisionstoallowtheOIGsstafftocarryout theirworkefficiently. So, the main objective of this project is to conduct an IT Needs Assessment for all OIGs including evaluationoftheinternalandexternalenvironmentofthecurrentsituation.

ITNEEDASSESSMENTSTRATEGY
T/TI will conduct an IT Needs Assessment to establish a framework of what is available now and what is required in termsofskillsandprovisionstoenable OIGsstaffto carryouttheirworkefficiently.T/TIwill review the current situation during the needs assessment, and update our understanding of what is availabletoconnectthe33ormoresitesoftheOIG. So,T/TIconductsanITNeedsAssessmentto: ToachievethisT/TIstartedwith: IssuingaQuestionnairefortheOfficesofInspectionGeneral(OIG)tostudythecurrent: o Software&Licenses Page3of57 Establishaframeworkofwhatisavailablenow. What is required in terms of skills and provisions to enable OIGs staff to carry out their work efficiently? Reviewthecurrentsituation. UpdateT/TIsunderstandingofwhatisavailabletoconnectthe33ormoresitesoftheOIG.

o HardwareandNetworkInfrastructure o InternetandIntranetServices o HumanResource The Needs Assessment period began with a workshop to assist the IG offices complete the Questionnaire, discuss the requirements they have and anticipate, and schedule the site visits by the local telecom and IT consultants to the key IG Offices to assess the existing IT systems, connectivity,andITstaffandskills. ConductSitevisitstomostoftheOIGtohaveaphysicalidea: During the site visits the T/TI engineers observed the existing ICT infrastructure, interviewed managers, and collected background documents on applications and information structure, businessprocesses,anddocumentsharingrequirementsoftheoffices. ThesitevisitsoccurredduringSeptember323,2013andconductedbyT/TIlocaltelecomandIT specialists. The information obtained during the site visits to 15 IG Offices was compiled togetherwiththecompletedQuestionnairesfromIGOffices,analyzedandsubmittedtotheT/TI telecomandITspecialistswhoproducedtheITNeedsAssessment.

On September 1, 2013 T/TI local team in cooperation with UNDP, conducted a Workshop for the Focal Points of IGs at the Sheraton Hotel in Baghdad, Iraq. T/TI team presented the benefits of the IT system andpresentedageneraloverviewrelatedtotheEnhancementoftheITskillsoftheOIGs. FPsshowedalotofenthusiasmduringallsessions. Those who have not submitted the response to the needs assessment questionnaire were able to fill it inattheworkshop.SomeoftheFPswereaskingforadviceandhelp. T/TI team was directing them to the right approach. Attendees confirmed that what T/TI presented is exactly what they are looking for and are looking forward to receive the outcome of T/TIs work. At the endoftheworkshop,T/TIlocalteamdistributedtheevaluationform. T/TIteamgot24questionnairesfilledbythefollowingOIGs: MinistryofHigherEducation(MoHE) MinistryofTransportation(MoT) MinistryofOil(MoO) MinistryofMunicipalitiesandPublicWorks(MoMPW) MinistryofCommunication(MoC) MinistryofAgriculture(MoAg) MinistryofTrade(MoT) MinistryofPlanning(MoP) MinistryofEnvironment(MoEn) MinistryofYouthandSport(MoY) Page4of57

MinistryofIndustry(MoIn) MinistryofMigrationandDisplacement(MoMD) MinistryofConstructionandHousing(MoCH) MinistryofHumanResource(MoHR) MinistryofEducation(MoEd) MinistryofHealth(MoH) MinistryofDefence(MoD) MinistryofJustice(MoJ) MinistryofFinance(MoF) MinistryofWaterResource(MoWR) SunniEndowmentDiwan(SED) PropertyClaimsCommission(PCC) PoliticalPrisonersFoundation(PPF) EstablishmentofMartyrs(EoM)

DuringSeptember323,T/TIlocalteamconductedthedatagatheringandsitevisitsto15OIGs.Belowis thescheduleofthevisits: OfficeoftheInspectorGeneralat SiteVisitDate MinistryofHumanRights September3,2013 MinistryofAgriculture September4,2013 MinistryofPlanning September5,2013 MinistryofIndustryandMinerals September8,2013 MinistryofOil September9,2013 MinistryofCulture September10,2013 MinistryofTransportation September11,2013 MinistryofHigherEducation(replacedMoF) September12,2013 MinistryofCommunications September15,2013 IraqiBroadcastingandTransmittingAuthority(Iraq September16,2013 MediaNet) MinistryofTrade September17,2013 MinistryofHealth September18,2013 MinistryofMunicipalitiesandPublicWorks September19,2013 MinistryofYouthandSport September22,2013 MinistryofMigrationandDisplacement September23,2013 TheoutcomeresultsoftheQuestionnaireresponsesfromeachIGofficeandthesitevisits: Notesaboutmissingdata. NotesaboutanyIGofficesnotresponding,completingQuestionnaire. ExistingIThardwareandforecastofneededhardwareprovided. ExistingITsoftwareandapplicationsandforecastofneededsoftware. Page5of57

Whichsoftwareislicensedandforhowmanyusers? WhatavailableconnectiontoInternetorinternalgovernmentnetworks? WhatLANsareinplaceforeachIGoffice,whatisconnected? Whichsystemtemplatesareusedintheirwork?

OUTCOMES
Part1:Software&Licenses ThereisnounifiedsoftwareorapplicationthatdoesalltheIGinternaloperationandprocesses. Thereisnoideaorthoughttohavesuchsoftware. Some of the OIGs have customized automated systems for IG office flow management but almost using MS Access and this is much less than the offices need. Most of those systems are not compatible with the Standard Operating Procedures Manual of the Inspectors General OfficesintheRepublicofIraq. ThereisnoArchivingsystemaccordingtothearchivingstandards.WhatisavailableinfewOIGs doesntmeettheminimumsecuritystandards. There is no automated auditing system or software used by IG offices to manage their work. If weassumethattheyliketoexecutesuchasystem(forexample,FinanceAuditing),thenmostof the Ministries dont have financial systems, and even if they have one, you will find it is a standalonesystemwithnounifiedapplication. No standard unified template(s) for IG internal operation and process. Some of the OIGs use some info that they got from some training, but in general they are using offline or hardcopy templates,andthenumberofusedtemplatesdiffersbetweenoneIGOfficeandanother. Almost there is no list of process in OIGs done electronically and with workflow. (except very fewcases) Employees within the same IG office and between IG offices communicate with each other manually and by mobile phones and the internal PABX phones. No automated system is available. Employees within IG offices communicate and connect with the ministry they are located in manuallyandbymobilephonesandtheinternalPABXphones.Noautomatedsystemavailable. SomeoftheIGOfficeshaveemaildomainbutnoonehasanemailsystem. NoportalsecureWebsiteforIGinIraq. The operation system used for laptops and desktops in the OIG are Microsoft Windows XP, Microsoft Windows 7, and few of then use Microsoft Windows 8. Most of these operating systemsarenotlicensed. There are very few servers related to OIGs; for those servers, the operating system is Microsoft Windowserver2003and2008.Mostoftheseoperatingsystemsarenotlicensed. Page6of57

Some OIGs have customized developed software with differences. Some offices have a list of tools doing part standard business roles. For example; some offices have separated Vacation system,AbsenceSystem,Promotionsystemandalloftheseseparatedsystemsshouldbepartof thestandardHRsystem.Inaddition,someofficesdonothaveanytoolorautomatedsystem.

Part2:HardwareandNetworkInfrastructure Ingeneral,OIGshaveanaccepteblenumberofcomputersifwecomparethemwithitsuse.The number and specs of these computers should be increased and updated according to the applicationsandsystemsthatT/TIwillrecommend. Mostofthecurrentcomputersareusedforofficeworkandemails. There is no dedicated network for most of the IG offices inside the Ministries where they are located.FewoftheIGOsthathavetheirownNetwork;itisbelowexpectationandnotdesigned according to international standards. In additional to that, they are still using old low performancenetworkdeviceswitholdinfrastructure.

Part3:InternetandIntranetServices Part4:HumanResource T/TI team noticed that there is a big difference in IG offices sizes. But in general, about 50% 70%usecomputerswithbasicskillsforMSofficeandemailservice. None of the IGOs have a training plan. Few IGOs believe that if the IT staff are trained and got professionalskills,theywillresignandlookforabetteropportunity. The qualified IT staff are very limited because about 50% of them are newly graduates from computerdepartmentsindifferentuniversitiesorcollegesandtheother50%areacollectionof Engineers (Chemical, Electricity, Agriculture), Math, Art, Translators, etc. with different specializationsandcapabilities. Most of the IG offices use the ministry Internet service. Some have separated Internet connectionthroughaserviceprovider.NoIntranetconnectivityandservicesbetweenIGoffices. NoneoftheIGofficesareconnectedtoWiMaxservice.

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RECOMMENDATIONS
Part1:Software&Licenses All automated systems and generated reports should be according to Standard Operating ProceduresManualoftheInspectorsGeneralOfficesintheRepublicofIraq AccordingtoT/TIperceptive,weneedtostartwithbelowsystemsasastart: o OfficialLetters(In/Out)Registration. o Archivingsystem o DocumentManagementSystem(DMS). o AuditingSystem o HRSystem After that T/TI will design a unified system to cover all the IGOs requirements compatible with StandardOperatingProceduresManualoftheInspectorsGeneralOfficesintheRepublicofIraq. ThissystemshouldbeusedbyallOIGs. Use a Unified secure Web domain with portal applications and documents library for all IG officeswithcentralizedmanagementtoserveandkeepthesecurity. Use high end developed tools and standards in the customized inhouse systems development bytheselectiveITdevelopersfromOIGsITstaff. Allsoftware,applications,andoperatingsystemsshouldbelicensedandupgradable. Part2:HardwareandNetworkInfrastructure Have new dedicated wired / wireless secured network infrastructure for each of the IG offices. EachIGofficeshouldhaveitsmanagedsecurednetworkdevicestomanageandmonitor data. ImplementCCTVsysteminsidetheIGofficeandtheMinistryitself. AllemployeeswithinthesameIGofficeshouldhavethecapabilitytocommunicatewith eachotherelectronicallyaccordingtotheinternalpoliciesandprocedures. AllIGofficesshouldhavethecapabilitiestocommunicatewitheachotherelectronically. Itisbettertohaveoneunifiednetworkhandledandmanagedcentrally. Have Voice and Video over IP system centralized for all OIGs or at least within each IG officeto: o EliminateredundantNetworks o ConsolidateITStaff Page8of57

o SimplifyAdministrationandMaintenance o Reducehardware o Reducecabling1cableforvoiceanddata o ReduceWANCharges Should have a Centralized Data Centre for all IG offices with centralized Servers, applications,systems,andDatabase. Shouldhave CentralIT departmentto serveallthe IGoffices.TTIcouldrecommendthe team from serious IG offices because of their business knowledge, good technical skills, ability to learn and team work capability (such as selective IT employees from IG office forMoH). Shouldhavedatamonitoringsystemwithsecureapplicationanddatabase. There should be a localized dedicated Data Room in each IG office to manage and monitortheinternalandexternalnetwork.

Part3:InternetandIntranetServices Compression and encryption device should be used at the Internet and Intranet border in each IGofficeforbetterperformanceandsecurity. EachIGremoteofficesshouldbeconnectedtoIGmainofficeasaoneIntranet. It is possible to connect all OIGs to a central unified Data Center by one of the following suggestions: o WiMax service that has just been completed by MOC SCIS and can provide any bandwidth needed by any IG office; with download speed up to 10 Mbps and upload speedupto3.5Mbps. o FTTH service the implementation of which has started in a number of locations in Baghdad and some provinces. T/TI recommends if the ISPs can use the electricity and high voltage towers to lay the Fiber optic cable instead of the laying the Fiber cable undergroundwithveryexpensivecostofthecivilwork. o UsetheWBBNthatisundertheumbrellaofSCISafterupgradingthenetwork. o Use a VSAT system at each IG office with a HUB at the main Data Centre of all OIGs. Thissolutionistheeasiestbutthemostexpensive.

Part4:HumanResource TrainingplanisveryimportantfortheITteamandshouldbecategorizedto: o ITManagement o ITAuditing o ITInfrastructureNetwork o Hardwaretroubleshootingandmaintenance Page9of57

o Development o DatabaseAdministration o WebandportalDesign Deliver Train the trainers training to selective IT group from the IG offices to handle the training processinthefutureforallIGofficesITstaff.

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ATTACHMENT

Attachment(A)QuestionnaireforOfficesofInspectionGeneral(IG)inIraq
ToincludecurrentHardware,Software,License,andNetworkInfrastructure Part1:Software&Licenses sthereanautomatedsystemforIGofficeflowmanagement?Ifyes,whatsthenameofthat systemandwhatitsexactfunctionality,andisitlicensed? IsthereanyunifiedsoftwarethatdoesalltheIGinternaloperationandprocesses?

Istherearchivingsoftware,system,orapplication?Ifyes,whatitsnameandoperational functionality,anditlicensed? IsthereanyauditingsoftwareusedbyIGofficetomanagetheirwork?Ifyes,pleaselistthem? retheylicensed? Isthereanystandardtemplate(s)forIGinternaloperationandprocess?Ifyes,pleaselistthem andspecifywhyeachoneuses. Usedfor WhattypeofreportsIGofficehaveandwhichoneofthemautomated?Whatsthenameofthe softwareusedtogeneratetheautomatedreport?Isitlicense? Page11of57 Automated(Yes/No) License(Yes/No)

NameofTemplate

NameofReport

Automated(Yes/No)

License(Yes/No)

Pleasespecifyalistofprocessinyourworkdoneelectronicallyandwithworkflow?

WhatIGprocessyouthinkitisimportanttobeautomatedinyouroffice?

HowemployeeswithinsameIGofficeandbetweenIGofficescommunicationwitheachother electronically?

HowemployeeswithinIGofficecommunicatedandconnectedwiththeministrytheylocated in?

Whatoperatingsystem(s)usedforLaptops,PCsandServersineachIGoffice?Arethose operatingsystemslicensesornot? OperatingSystemname andversion Page12of57 Quantity License(Yes/No) IsthereportalsecureWebsiteforIGinIraq? IstherededicatedemaildomainandemailsystemforIGinIraq?

 Whatsoftware(s)IGofficehaveinstalledineachLaptops,PCsandServers?Arethoselicenses ornot? Softwarenameand version IsthereanycustomizeddevelopedsoftwaretobeusedintheIGofficeorforIGapplication? DevelopedSoftware name Part2:HardwareandNetworkInfrastructure

Quantity

License(Yes/No)

Developmenttoolor languageuse(VB.Net, SharePoint,PHP,)

License(Yes/No)

HowmanyLaptops,PCs,ServersdedicatedforeachIGoffice? Device Quantity (PC/Laptop/Server) Specification

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PleaselisttheLaptops,PCsusageinyourIGoffice

IstherededicatednetworkforeachIGofficeinsidetheministryitlocatedin?oritsnetworkpart oftheministrynetwork?

WhatnetworkdevicesavailablefortheIGoffice? DeviceName (Router/Switch/ Gateway/Wireless) Quantity

Specification (Speed,Protocols, Ports,)

WhattypeofUTPcables(CAT5,CAT5e,CAT6,orCAT7)currentlyusedineachIGoffice/ Ministry? Whatisthespeedofthenetworkinternal(10Mbps/100Mbps/1Gbps/10Gbps)?

Part3:InternetandIntranetServices IstherededicatedInternetconnectionforeachIGofficeinsidetheministryitlocatedin?orits InternetpartoftheministrywholeInternet?

CaneachIGofficesusethecurrentWiMaxserviceallocatedfortheIraqiGovernmentwith specificsecureconnectionstocommunicatewitheachotheroversecurechannel? WhatsthenameofInternetServiceProviderandwhatstheallocatedbandwidth?

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 Whatsotheravailableoptions(Fiber/FTTH/Microwave/DSL/)couldbeprovidedbyISPs toconnectalltheIGofficeswithsuitablebandwidththatcarryvoiceanddatainreliableand secureway? WhatsthecurrentbandwidthforWiMaxconnectionallocatedfortheIraqiGovernment?

Part4:HumanResource HowmanyemployeesarethereintheIGoffice?Doesallofthemusingcomputers(pleasegive numberorpercentage)?Andwhatstheleveloftheircomputerskills?

HowmanyITstaffforeachIGofficeandwhatistheirqualifications? Qualifications IsthereanyplanforITtraining?Ifyes,pleasespecify. Certifications TrainingCourses IT&ComputerSkills

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 Attachment(B)SiteVisitsOutput

HARDWAREASSESSMENTOUTPUTFROMSITESVISITS:

Ministry name IMN IMN MOO MOO MOIM MOIM MOCom MOCom MOTrd MOTrd MOHr MOHr MOAg MOAg Question How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office Answer Total 35: 20 Laptop & 15 Desktop Mainly used for Printing, Internet, Operation on Internal Systems Total 147: 72 Laptop & 75 desktop P4 Mainly used for Data base, Archiving, Pay Roll , & Auditing Total 50: 10 Laptop & 40 desktop Mainly used for Data base, Archiving, Pay Roll , & Auditing Total 59: 31 Laptop (Core I5) & 27 Desktop (P4) & 1 Server (Mikrotik) Mainly used for follow up internal Emails, Printing, Reporting, Archiving Total 98: 36 Laptop & 62 desktop Mainly used for MS Word and Internet Total 48: 11 Laptop & 37 Desktop Mainly used for Data Base and Archiving Total 72: 1 Laptop & 71 Desktop Mainly used for MS office & Archiving

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MOP MOP MOCu MOCu MoT MoT MOHe MOHe MOH MOH MOMD MOMD MoY MoY MMWP MMWP

How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office How many Laptops, PCs, Servers dedicated for each IG office? Please list the Laptops, PCs usage in your IG office

Total 56: 11 Laptop & 45 Desktop Mainly used for data base and archiving Total of 87: 32 Laptop & 55 desktops (P4) Mainly used for data base, Simple archiving, Pay Roll, Auditing (All computer activities are offline only archiving system) Total of 45: 3 Laptops & 42 Desktop (P4) Mainly used for data base ,Simple archiving, Pay Roll , Auditing . Total 132: 63 Laptop & 69 desktop Mainly used for data base, Simple archiving, Pay Roll, Auditing Total 204: 145 Laptop & 59 desktop Mainly used for data base, archiving, Pay Roll, Auditing Total 37: 17 Laptop & 20 desktop Mainly used for simple Archiving & MS Word Total 66: 33 Laptop & 33 Desktop Mainly used for simple Archiving & MS Word Total 96: 24 Laptop & 72 desktop Mainly used for data base, Simple archiving, Pay Roll, Auditing, Local Chat with Audio video Conferences & Emails

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COMMUNICATION&INFRASTRUCTUREASSESSMENTOUTPUTFROMSITESVISITS:
Ministry name IMN IMN IMN IMN IMN IMN IMN Question How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? No No No No No No No Dedicated Network. And they are not allowed to touch the Switches in OIG Cabinet 100Mbps CAT5 Yes/No Manual igb@imn.iq IG website part of Ministry website Answer / Comment

IMN

Shared with Ministry Internet

IMN

Unknown

IMN

IMN

10 Mbps

IMN

Unknown

IMN

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IMN MOO MOO MOO

How many users could access internet service? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Yes Yes

Available for all the employee those need it (bout 25 using the internet directly) Manual planning@igoil.gov.iq www.igoil.gov.iq LAN of 147 PCs and it is part of MoOil network infrastructure The HP sever is used for following jobs: 1- Domain Control. 2- Oracle Data Base. 3-AntiVirus protection (Type Kaspersky). 4- File Share. 3 x 24 ports/Switches type CISCO 2950 (Owned by MoOil). One Server HP 380 G5 with window server 2008 (NL), Storage (NAS storage) device type Netgear model 4200 connected to the server Two CISCO Access Points model WAP4410M &Airlive 802-11g for wireless access. Three copy machines are connected to the LAN used as printers and fourth one Wi-Fi connected 100Mbps CAT5

MOO

Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network?

No

MOO

What network devices available for the IG office?

MOO MOO

What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? No No

MOO

Wireless connectivity between SCIS and MoOil.

MOO

SCIS

MOO

Fiber Optics Cable implemented by SCIS going to be connected to MoOil

MOO

No

10 Mbps

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MOO

Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? How many users could access internet service? what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? No No Yes No

Unknown

MOO MOO MOO MOO MOIM MOIM MOIM MOIM

30 users wired 100MB Manual igo_industry@yahoo.com

A LAN of 25 PCs

MOIM

What network devices available for the IG office?

Switch type 3comm Baseline 2040 plus 3comm 16 port hub and wireless router type TP link model TL 941 (this router used with smart phones with Viber application ) ,HP sever model ML110 with window server 2003 enterprise used as ISA server only as well as CISCO Aironet 1100 AP 100 Mbps CAT5

MOIM MOIM

What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Yes

MOIM

A shared service of 2Mbps download and 512 upload

MOIM

SCIS (State Company for Internet Service)

MOIM

NA

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MOIM

Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way?

10 Mbps In addition to WiMax of E-Government, there is an FTTH / FTTP ( Fiber to the home or Fiber / Premises) project which is under construction in Baghdad and some other provinces as well. Only one VoIP phone in GI's office. They communicate with five offices in five provinces (Musol, Anbar,Najaf,Basra and Wasit) by using smart phones with Viber application via internet service. More than 25 users LAN PCs are allocated between departments as follow: 1- Department of Administration and Financial affairs: 3 PCs. 2- Department of Investigations: 3 PCs. 3- Department of Contracts Auditing: 2 PCs. 4- Department of Administration and Finance: 2 PCs 5- Department of Planning and Following and Information Technology: 5 PCs. 6- Department of Knowledge and Training: 2 PCs. 7- Department of Industrial and Engineering Inspection: 3 PCs. 8- Office of IG: 3 PCs. 9- Department of Provincial Offices: 2 PCs. Wireless access using Nano Station 5 access point 100MB Manual No No Yes inspector_of@moc.gov.iq www.moc.gov.iq There are two Networks; one dedicated to the OIG and the other shared with the Ministry

MOIM

MOIM

Any VoIP or video conferencing?

MOIM

How many users could access Internet service?

MOIM MOIM MOCom MOCom MOCom MOCom

what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network?

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MOCom

What network devices available for the IG office?

3 X 24 ports 3Com Switches PPPOE,DHCP,DYNAMIC IP 1 Router tp-link PPPOE,DHCP,DYNAMIC IP, Firewall 2 Mtelmikrotik 2 En genius wireless multi-client 100 Mbps CAT5

MOCom MOCom

What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? How many users could access internet service? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? No No No No Yes

MOCom

MOCom

ISP SCIS

MOCom

Yes

not used till now

MOCom

10Mbps

MOCom

They can do any needed connection

MOCom MOCom MOTrd MOTrd MOTrd MOTrd MOTrd

30 users Manual ins1-trade@mot.gov.iq It's part of the Ministry website It's part of the Ministry Network NA

Page22of57

MOTrd MOTrd

What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? How many users could access internet service? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? No No No No No No

100Mbps CAT5

MOTrd

MOTrd

Unknown

MOTrd

Unknown

MOTrd

10 Mbps

MOTrd

Unknown

MOTrd MOTrd MOHr MOHr MOHr MOHr MOHr MOHr MOHr

8 in the main office & 15 in the other branches Manual (Should be checked) mofetish@igmohr.gov.iq

Part of Ministry Network 100Mbps Unknown

Page23of57

MOHr

Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? How many users could access internet service? what type of the internet access at the office of GI ? Any VoIP or video conferencing? What is the daily size of average data and information interchange rate for LAN? Are there any internet or PC protection software? What is the type of information/ Services uploaded to the LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq?

No

They use Ministry Internet Service

MOHr

Unknown

MOHr

No

NA

MOHr

10Mbps

MOHr

Unknown

MOHr MOHr MOHr MOHr MOHr MOHr MOAg MOAg MOAg

Yes

Only four users Wireless Access Only one telephone set in the IG office connected to internet Unknown

Yes

Yes there are two applications used for anti virus and internet protection which are (Kaspersky and Norton Antivirus) NA Manual

No No

Page24of57

MOAg

Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network?

No

There Network is part of Ministry Network There are seven LANs are used in OGI in this MoAg 1- Administration office: LAN of 6 computers 2- Legal Affairs office: LAN of 4 computers (out of six computers ) 3- Follow-up office: LAN of 3 computers and this LAN connected to Legal office LAN by CAT5e UTP cable. 4- Inspection office: Contacting two LANs one consisted of 4 computer and the other of 7 computers these two LANs are connected to each other as well. 5-Planning office: LAN of 7 computers 6-Auditing office: LAN of 3 computers 7- Accounting : LAN of 4 computers Switches type TP-Link model TL-SF 1016D 16 port (5 Pcs) and TP-Link model TL-SF 1008D 8 ports 100 Mbps CAT5e

MOAg MOAg MOAg

What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? How many users could access internet service? what type of the internet access at the office of GI ? Any VoIP or video conferencing? No No No

MOAg

They use Ministry Internet Service

MOAg

ISP is Earthlink and speed is 512Kbps shared

MOAg

NA

MOAg

10 Mbps

MOAg

Unknown

MOAg MOAg MOAg

Only one Wireless access via wireless router type TP-Link model TL-WR940n They are planning to use Skype to make vedio conference with 13 external offices through internet service

Page25of57

MOAg MOAg MOAg MOP MOP MOP MOP

What is the daily size of average data and information interchange rate for LAN? Are there any internet or PC protection software? What is the type of information/ Services uploaded to the LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? Yes Yes Yes Yes

250 MB Yes there are two applications used for anti virus and internet protection which are (Kaspersky and Norton Antivirus) NA Manual mofetish@igmop.gov.iq www.igmop.gov.iq A LAN of 36 computers, 6 printers and NVR connected to the LAN CISCO Switch model 2960G Three Servers type HP model DL380 G7 16 port NVR 100Mbps CAT5e It is part of internet service provided to MoP and distributed to the users by a separated LAN using TP-Link Switch model 1008D EarthLink, 5Mbps for Ministry

MOP

What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? How many users could access internet service? No No

MOP MOP

MOP

MOP

MOP

NA

MOP

10 Mbps

MOP

Unknown

MOP

8 users

Page26of57

MOP MOP MOP MOP MOP MOCu MOCu MOCu

what type of the internet access at the office of GI ? Any VoIP or video conferencing? What is the daily size of average data and information interchange rate for LAN? Are there any internet or PC protection software? What is the type of information/ Services uploaded through the LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq?

Wired No 1 GB Yes Kaspersky Text , Images and Vedio Manual No No LAN of 5 PCs & printer which are used only for archiving system The Dell sever used for archiving: 1- Archiving system application is Vision file version 4.2 2- The alternative internet service is provided via wireless access point type Nano station 5 (5.8Ghz) and the retransmitted by 5 wireless routers type TPlink model wr 940N 3-They have future plan to expand the existed LAN to include other departments . Switch TP link model SP1008D plus dell server model Optiplex 780 with OS server 2003 10Mbps CAT5 They share the service provided to MoCul via ISA server and Bandwidth control. Fiber Optic Cable between SCIS and MoCul SCIS(State Company for Internet Service) iraq_culture57@mcul.gov.iq

MOCu

Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network?

Yes

MOCu MOCu MOCu

What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? No

MOCu

MOCu

MOCu

NA

Page27of57

MOCu

Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way?

3 MB

MOCu

Unknown

MOCu MOCu MOCu MOCu MOCu MOT MOT MOT MOT MOT MOT MOT

How many users could access internet service? what type of the internet access at the office of GI ? Any VoIP or video conferencing? What is the daily size of average data and information interchange rate for LAN? Are there any internet or PC protection software? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? No No No No Yes

6 users provided from MoCul and an alternative service provided by another service provider Hala Sat. This service is accessible by 8 users .So in total will be 14 users. No Wired & Wireless Only for GI personal office and it is part of MoCul network. 500 MB Kaspersky Manual inspector@motrans.gov.iq

A network infrastructure belongs to MoTrans and only 4 PCs of GI office are connected Unknown switches belong to MoTrans department of IT. 100 Mbps CAT5

MOT

It a share service with MoTrans connected by STP cable. Shared Internet with Ministry Unknown service provider with VSAT gateway of 5Mbps NA

MOT

MOT

Page28of57

MOT

Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? How many users could access internet service? what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? No No No No

10 Mbps

MOT

Unknown

MOT MOT MOT MOT MOHe MOHe MOHe MOHe MOHe MOHe MOHe

Only for GI personal office and it is part of MoTrans network. 4 users provided from MoTrans. wired 500 MB Manual inspector@mohe.gov.iq www.igmohe.gov.iq

NA NA NA It a share service with MoHE connected by STP cable and distributed by 16 port switch type Netgear JFS516 Jar AlQmar (Neighbor of Moon)

MOHe

MOHe

MOHe

NA

MOHe

10Mbps

Page29of57

MOHe

Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? No

Fiber Cable

MOHe

Only for GI personal office and it is part of MoHE network 6 users 1- Department of Planning and Following : one PC for internet access to receive complains . 2- Department of Information Technology : one PC for internet access.(emails) 3- Department of Contracts: one PC for internet access.(emails) 4- GI personal use: one PC for internet access.(emails) 5- GI office: one PC for internet access.(emails) 6- Provinces committee: one PC for internet access.(emails) Wired Unknown Manual

MOHe

How many users could access internet service?

MOHe MOHe MOH MOH MOH MOH

what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? No No No

gen.inspector@moh.gov.iq and

al_sqein_moh@yahoo.com

A network infrastructure belongs to MoH but physically separated with 60 users Four Switches type 3COM model 4210 , Sever Dell model T610 and Hp server model DL 380 G7. Two Linksys switches model SD2008 Two wireless Access Points type TP-Link model TL-WA701ND 100MB CAT5

MOH

What network devices available for the IG office?

MOH MOH

What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Yes

MOH

They use flash modems from two ISPs.

Page30of57

MOH

Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? How many users could access internet service? what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? No No No Yes No

Itisaluna (68 modems) &Kalimat 10 modems

MOH

NA

MOH

10Mbps

MOH

Unknown

MOH MOH MOH MOH MOMD MOMD MOMD MOMD

NA 78 users Wireless 500 MB Manual iraqi_modh@yahoo.com and inspector_modm@hotmail.com

The only LANs used in GI office used for internet service only 1x CISCO 2960 SL-PoE 24 plus wire less router type TP-link model TL-WR 941 ND. 1000 Mbps (1000 base T) Gaga Ethernet. CAT6

MOMD MOMD MOMD

Yes

MOMD

Shared service from Ministry

MOMD

SCIS (WBB) 1 Mbps

Page31of57

MOMD

Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? No

Not Available

MOMD

10 Mbps

MOMD

Unknown

MOMD

MOMD

How many users could access internet service?

Yes

15 to 20 users There are Five departments are connected to the internet LAN: 1- Administration Deapartment:4 PCs. 2- Department of Inspection: 4 PCs. 3- Department of Accountancy:3 PCs. 4- Legal Department: 4 PCs. 5- Department of Auditing: 5 PCs. Total: 20. Wired 250KB Manual

MOMD MOMD MoY MoY MoY MoY

what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq? Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network? What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Yes Yes No No Yes

youthinspector@yahoo.com and youth2010s@yahoo.com (hot line).

LAN of 12 computers used for internet access only Hub netgear FS116 8 Wireless routers TP-Link (model 941NDx1 and model 940Nx7) 10Mbps CAT5e

MoY MoY MoY

Page32of57

MoY

Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing?

Yes

Per user (no dedicated speed) via wireless Router Mikrotik model 433

MoY

Green Colored

MoY

Yes

Not Used now

MoY

10 Mbps In addition to WiMax E-Government There is an FTTH / FTTP (Fiber to the home or Fiber / Premises) project which is under construction in Baghdad and some other provinces as well. No From 12 up to 22 LAN PCs are allocated between departments as follow: 1- Department of Administration affairs: 3 PCs. 2- Department of Investigations:1 PCs. 3- Department of Auditing: 1 PCs. 4- Department of Performance Evaluation: 1 PCs 5- Department of Planning and Studies: 2 PCs. 6- Department of Provinces Affairs: 2 PCs. 7- Department of Contracts and Biddings: 2 PCs. 8- Office of IG and Complains: 3 PCs. 9- Department of Inspection: 2 PCs. 10- Department of Sports Affair: 2 PCs Wired and Wireless 1MB Manual No No mmpwgi@yahoo.com Through Ministry Website

MoY

MoY

MoY

How many users could access internet service?

Yes

MoY MoY MMPW MMPW MMPW

what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN? How employees within IG office communicated and connected with the ministry they located in? Is there dedicated e-mail domain and e-mail system for IG (@IG.gov.iq) in Iraq? Is there portal secure Website for IG in Iraq?

Page33of57

MMPW

Is there dedicated network for each IG office inside the ministry it located in? or its network part of the ministry network?

Yes

There are two LANs used in GI office These two LANs are divided to internal LAN which is used for information exchange such as internal LAN communication like CHAT and Conference and internal email using Outlook with an account to each employee or user. The external LAN for internet service and it part of MMPW network infrastructure eight Hub Switch type TP-link model SG1008D, a custume made server with server 2008 R2

MMPW MMPW MMPW

What network devices available for the IG office? What is the speed of the network internal (10 Mbps / 100Mbps / 1Gbps / 10Gbps)? What type of UTP cables (CAT5, CAT5e, CAT6, or CAT7) currently used in each IG office / Ministry? Is there dedicated Internet connection for each IG office inside the ministry it located in? or its Internet part of the ministry whole Internet? Whats the name of Internet Service Provider and whats the allocated bandwidth? Can each IG offices use the current WiMax service allocated for the Iraqi Government with specific secure connections to communicate with each other over secure channel? Whats the current bandwidth for WiMax connection allocated for the Iraqi Government? Whats other available options (Fiber / FTTH / Microwave / DSL / ) could be provided by ISPs to connect all the IG offices with suitable bandwidth that carry voice and data in reliable and secure way? Any VoIP or video conferencing? No Yes Yes

1000 Mbps (1000 base T) Gaga Ethernet. The 2 networks are using 2 kinds of cables:SFTP CAT6 (in LAN) & UTP CAT5 for internet It a share service with MMPW connected by Fiber Optic MM cables a back bone in the building connected to Two CISCO Catalyst 3560G Switches. Earth Link with service of 2Mbps download and 1Mbps as an upload (Provided to MMWP) Not Available

MMPW

No

MMPW

MMPW

MMPW

10 Mbps

MMPW

Unknown

MMPW

Page34of57

MMPW

How many users could access internet service?

21 users There are Eight departments are connected to the LAN: 1- Legal Department affairs:1 PC. 2- Department of invetigations:2 PCs. 3- Department of Planning: 2 PCs. 4- Department of Inspection: 1 PC. 5- Department of Evaluation: 2 PC. 6- Department of Accountance:1 PC. 7- Department of Monitoring: 2 PCs. 8- Department of resources: 6 PCs. Total: 17. Wired 250 MB

MMPW MMPW

what type of the internet access at the office of GI ? What is the daily size of average data and information interchange rate for future LAN?

Page35of57

SOFTWAREASSESSMENTOUTPUTFROMSITESVISITS:

Ministry name IMN Question Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? Yes/No No Answer

IMN

Yes

Follow up operations

IMN IMN IMN

No No Yes

Access database & filling system Manual All are Manual: Individuals, inspection, investigation, complaints, memorandums of inquiry, and the annual report Many Reports and all of them are manual

IMN

IMN

Archiving, issued and incoming personnel, salaries, accounts, training courses and workshops follow-up books cases, follow-up program completion of the investigative committees, commissions archiving Stores, Fixed Assets, contained Manual Manual & Email win XP , 7 all NL

IMN IMN IMN IMN

What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not?

Page36of57

IMN IMN MOO

What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? No No

office NL , Adobe NL , Antivirus weekly update L

Page37of57

MOO

Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?

1- BSA system vfp follow - up reports of the Office of Financial Supervision any final action and correspondence that took place and extract customized reports. 2- Monitoring system declared to investigate issues vfp follow the stated issues for investigation by the Bureau and the final procedures and follow the recommendations of the investigation and the issuance of this statistical reports and follow - up reports of commissions of inquiry and follow - up reports recommendations to the years 2009 , 2012 3-Follow up vfp grievances system to follow up on complaints received by the Secretariat. 4 - mail follow-up system for the Department of vfp introduction Daily Mail section and follow-up assignment and procedures . 5- studies and research system access system that contains all of the studies submitted by the staff of the planning department classified by the study name , study author and the date of submission. 6- field visits system access system shows the movement of vehicles and for each department visits , number of visits for each section in the office with the calculation of each type of visit , in addition to show the total for each section and for all of us. 7- circulars oracle system of the office staff can be found on the circulars that have been issued from the office or other destinations and cumulatively . 8- Office Management System (Plexiglas) oracle Daily Mail tracking system ( incoming and outgoing ) secret , private and normal storage with a photocopy of the book. 9- archiving system and follow - up orders access system for follow - up and referral orders and completion rates . 10- domestic flights and system access system for foreign pursue associate flights . 11- standardized contracts system access the system storing information contracts and orders formations own . 12- store system access count the stored material in addition to the needs of office materials. 13- projects access control system enter information projects and sub projects and contracts for the formations and the possibility of search and update information 14- incoming and outgoing access daily mail tracking system of the department and the issuance of reports on overdue books ( office ) . 15- secretary System access program saves the names and phone numbers , mailing addresses and office career with the ability to search for any name enter the character

Page38of57

MOO

Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed?

Yes

Office Management System (website using database oracle) Daily Mail tracking system (incoming and outgoing) secret, private and normal storage with a photocopy of the book (and prepare design and programming by department staff). Follow-up system with grievances Luggage image grievance (design and preparation by the cadre section).

MOO

Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed?

No

Follow-up inspection visits and investigation visits model Follow-up computers and maintenance problems sudden model systems maintenance systems and programs Follow-up computer problems and sudden maintenance of computers and devices thereto model maintenance of computer equipment and accessories Follow-up time and vacations normal and pathological within Sgt model system Vacations Statistical report quarterly statistical report to the Coordinator Annual reports and quarterly report annual Office

MOO

Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license?

No Coordinator Statistical Report quarterly report and annual Office transparency reports balance audit report

MOO

Page39of57

MOO

Please specify a list of process in your work done electronically and with workflow?

1- BSA system vfp follow - up reports of the Office of Financial Supervision any final action and correspondence that took place and extract customized reports . 2- monitoring system declared to investigate issues vfp follow the stated issues for investigation by the Bureau and the final procedures and follow the recommendations of the investigation and the issuance of this statistical reports and follow - up reports of commissions of inquiry and follow - up reports recommendations to the years 2009 , 2012 3- Follow up vfp grievances system to follow up on complaints received by the Secretariat. 4- mail follow-up system for the Department of vfp introduction Daily Mail section and follow-up assignment and procedures . 5- studies and research system access system that contains all of the studies submitted by the staff of the planning department classified by the study name , study author and the date of submission. 6- field visits system access system shows the movement of vehicles and for each department visits , number of visits for each section in the office with the calculation of each type of visit , in addition to show the total for each section and for all of us. 7-circulars oracle system system of the office staff can be found on the circulars that have been issued from the office or other destinations and cumulatively . 8- Office Management System ( Plexiglas ) oracle Daily Mail tracking system ( incoming and outgoing ) secret , private and normal storage with a photocopy of the book. 9- archiving system and follow - up orders access system for follow - up and referral orders and completion rates . 10- Travel system of internal and external access system for pursue associate testimonies . 11- standardized contracts system access the system storing information contracts and orders formations own . 12- store system access count the stored material in addition to the needs of office materials. 13- projects access control system enter information projects and sub projects and contracts for the formations and the possibility of search and update information 14- incoming and outgoing access daily mail tracking system of the department and the issuance of reports on overdue books ( office ) . 15- secretary System access program saves the names and phone numbers , mailing addresses and office career with the ability to search for any name to enter the character Auditing programs for financial audit

MOO

What IG process you think it is important to be automated in your office?

Page40of57

MOO

How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not?

1.Paper-based communication. 2. Via e-mail. 3. Via shared files Manual & Email (All NL) Windows XP, Windows 7, Windows 8, Windows server 2008

MOO MOO

MOO

What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not?

The Following are NL: Office 2003,2007 Adobe reader Adobe Photoshop cs5 Adobe Dreamweaver cs5 Macro media flash 8 V.F.P 9 Outlook Messenger Acdver 12 Oracle database 12g Oracle developer 10g Oracle developer 6i The Following are L: Kasper sky 2012 Kasper sky 2012 server

MOO MOHR

Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses.

No No

MOHR

No

MOHR MOHR MOHR

No No Yes

they are planning to get new standard Archiving system Loan inspection (Excel Sheet) not license , Prosperity Sheet Excel, All are manual: Reference guide, a manual follow-up visits form Word, follow fire advances

Page41of57

MOHR

What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? No No

All are manual: Field audit reports, audit financial documents, the report of the bonuses and the upgrade and installation HR , Accounting , Payroll, Food Blocking & Retire All Access database Archive Employee files , inspection the financial Records that already checked , Full Archiving System. Phone or physical visits , internally manual physically or in official manual letters Win XP + Win 7 (All NL) MS Office, Adobe , FoxPro no servers

MOHR MOHR MOHR MOHR MOHR MOHR MOHR MOAg

MOAg

Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?

No

A program to follow the movement of incoming mail / function up incoming mail to the Office of the Inspector General and the actions taken by the departments and documenting these procedures electronically and is the follow-up program of follow-up by the Department The program is designed by the Division of calculators for incoming mail on (program Access and not licensed) Outgoing mail archiving program A program for archiving all books issued from the office the program is designed by the Division of calculators for Outgoing mail on (programs are Access and all not Licensed)

MOAg

Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses.

No

MOAg

No All are manual: Form up to visits Manual Word, evaluating the performance of, investigative committees and investigative committees

MOAg

Yes

Page42of57

MOAg

What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? No No

All are manual: Inspection reports, quarterly reports and annual report of the truth commissions, and investigative in/out letters , Contracts notes Access databases Assets, compatible system to link all the exist application. Email & Skype Manual & Email win XP (5 NL) + Win7 (22 NL) & Win8 (3 NL) MS Office + Adobe , compression tools are not license

MOAg MOAg MOAg MOAg MOAg MOAg MOAg MOP

they have a few not compatible system

MOP

No

They have some good small applications , home made systems

MOP MOP MOP

Yes No No

home made system, ASP + SQL Server

they have offline word files uploaded to the local website working in the Intranet ( Lan inside the building of the M ) Complains , Contract , Cases , Investigation, Accounting Reports and many others & word templates for others Books in/out, Accounting, HR & Payroll, Complains , Certificates ReApprovals , Training bonuses , Budgeting check

MOP

MOP MOP

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MOP MOP MOP MOP MOP MOIM

How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? No No

Phone or physical visits , internally manual through the Books In/Out system or manually , with other department in the M by Email and manual letters Win Ser 2003 NL + 2008 L & most of PC are Win7 NL Except some PC with XP that using Oracle applications Office + Adobe, CD Writer , for the servers SQL Server database & Oracle 10g (All are NL)

There is a plan

MOIM

Yes

Home made , Access Database

MOIM MOIM MOIM

Yes No

Home made system, Access database They have some Automated reports by excel They have offline word files uploaded to the local website working in the Intranet (LAN inside the building of the Ministry) All are Manual: Integrity reports, for our companies, for a particular contract, a particular case of internal reports, field visits etc. Books in/out, Accounting, HR & Payroll, Complains , Certificates ReApprovals , Training , Minister system , tours 23 small tool Access Home Made They are planning to create full Automated system but seeking for a budget !! Manual, Email, and Facebook Manual, Email Win Ser 2003 & most of PC are 7 & XP All NL

MOIM

MOIM

MOIM MOIM MOIM MOIM

Page44of57

MOIM MOIM MOCu

What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? No No No No

MS Office + Adobe , Photoshop (All NL)

MOCu

No

MOCu MOCu MOCu

Yes No Yes

vision file , licenses , window application

All are manual: Maintenance, Vacations, update Anti Virus, Software installation request, delivering Doc. & Car Maintain the reports only from Archiving its automated

MOCu

MOCu MOCu MOCu MOCu MOCu MOCu MOCu MOCom

Archiving & Emails Notes HR, payroll, accounting , DMS All are manually, in a few cases they using the Emails All are manually, in a few cases they using the Emails Win XP, 7 NL MS Office, Adobe, Antivirus (All NL) Only the Archiving System

Page45of57

MOCom

Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?

No

1 - follow-up program of investigative committees 2 - a follow-up program of citizens' complaints 3 - follow-up program contracts 4 - Vacations program 5 - Data Bank Program staff (All NL) 1 - archiving program of internal and external courses 2 - archiving program writes the incoming and outgoing 3 - Health archiving program issuance of documents 4 - archiving program integrity books (All NL)

MOCom

Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed?

Yes

MOCom MOCom

Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not?

No No Inspection reports, quarterly reports and annual report of the truth commissions, internal and external courses Not integrated and some of them not working no plan because of limited budget Manual Manual 29 Windows 7 professional 32bit (NL) 6 Windows 7 professional 32bit (L) 25 Windows xp sp3 (NL) 1 Server mikrotik v2.2.16 (L)

MOCom

MOCom MOCom MOCom MOCom

MOCom

Page46of57

MOCom

What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not?

15 Office 2003 (NL) 6 Office 2007 (L) 37 Office 2007 (NL) 30 Antivirus (L) 40 Adobe (NL) No No

MOCom MOTrd

Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application?

MOTrd

No

they have only scan and save

MOTrd MOTrd MOTrd

No No Yes Follow-up system works as alternative work Checker All are manual: Inspections, investigations and complaints and memorandums of inquiry, the annual report Manual only Issued and Ward, personnel, training courses and workshops follow the cases of books, program contracts (All using Access) Stores, Fixed Assets, contained Manual Manual Win XP , 7 (All NL) MS Office NL , Adobe NL , Antivirus Weekly updated No

MOTrd

MOTrd MOTrd MOTrd MOTrd MOTrd MOTrd MOTrd

Page47of57

MOT

Is there any unified software that does all the IG internal operation and processes?

No

MOT

Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?

No

they have kind of notes registration system, as below: 1- Register the letter no & date 2- Register any actions done on this letter as notes only in Gen if dept. 1 send a letter to dept.2 then dept1 will register it then send this letter as sent then dept2 will register same letter info. again as received. !!! they are registering the ( no, date, subject, to whom should send & some other notes )

MOT MOT

Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes?

Yes No

MOT

Yes

Form up to visits Manual Word, evaluating the performance of, investigative committees, investigative Algat, all handy and there is a system of contract and accounting, inspection visits and the incoming and outgoing Inspection reports, quarterly reports and annual report of the truth commissions, and investigative in/out letters , Contracts notes Assets, compatible system to calculate all the exist application. Manual Manual Win7 + XP (All NL) Office + Adobe (All NL)

MOT

MOT MOT MOT MOT MOT MOT MOT MOHe

No No

Page48of57

MOHe

Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?

No

Follow-up request counterfeiters (FoxPro), issued and incoming Iraqi Computers (SQL database), receiving complaints, the issuance of health (Access database), students transferred from outside Iraq (Access database)

MOHe MOHe MOHe

No No No As offline word files

MOHe

They have only manual reports no systematic reports at all

MOHe MOHe MOHe MOHe MOHe MOHe MOHe MOH

In /Out books & complains Archiving, DMS & work flow management Manual and Emails Manual Win 7 + XP , (NL) MS Office , Anti Virus, AutoCAD, Adobe (NL) No No Program management and follow-up of Daily Mail Follow-up program activities of employees and absenteeism

MOH

Yes

Page49of57

MOH

Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed?

No

They have many archived systems those couldn't be unified in one system: 1- Archiving system binders for employees within the Human Resources Management System and the archive everything related to the employee through the career service (equivalents - sanctions - Bonuses - Tervaat are ...... etc.) 2- Archiving system audit and investigative committees completed

MOH MOH

Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses.

Yes Yes

Inspection of the Med. and Most of Pre Curewent They have forms for the Planned Visits They have a lot of licensed systems such as: Report angel Certificates to the staff report Report titles functional staff Data Report the investigative and Altdqikh committees completed Incoming and outgoing mail and late books Position control of medical devices for all health institutions The position of the surgical middle and major in all health institutions Position of dialysis Attitude tests with ringing and Mufras devices

MOH

What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license?

Page50of57

MOH

Please specify a list of process in your work done electronically and with workflow?

HR, payroll, archiving, dms, ... & many more All l are Licensed Asp.net + c # HRMS (individuals) Asp.net + c # special project statistics system (404) medical response via phone vb system Stores Asp.net + vb system of follow-up inspection visits Asp.net + vb Stats system of health service development projects vb archiving and control system trading reports issued by regulators Asp.net + vb archiving system and follow-up of incoming and outgoing books php Unified ID System php staff performance appraisal system and archive the daily activity of the Office of the Inspector General Php control system and audit purchases Php and follow-up control system guarantees good performance for companies implementing projects Asp.net + c # system of follow-up and monitor the work of long-term medical devices php automation system control department work on drugs php payroll system Php database system for the administrative aspects of the hotel and service Php electronic documentation system for the work of doctors Php conduct follow-up system orders issued Php indicators for monitoring system health departments Php investigative committees archiving system Php structural system owners Php archiving system and follow-up reports and trading Php library system php credits system

MOH MOH

What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically?

Evaluate the performance of doctors and archiving of contracts Manual & Email

Page51of57

MOH MOH MOH MOH MOMD

How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? No No

Manual Win XP (70 NL) + Win 7 (30 L) + Win 7 (100 NL) + & Win8 (3 NL) + Win Server 2008R2 (2 NL) Office , Adobe, compression tools (All NL)

MOMD

No

MOMD MOMD

No No

Only scanning files

MOMD

Yes

All are Manual: Vacations , part of day vacation, Entering Authorization, visits, employees evaluation, car maintenance & promotion Request All are manual: Quarter progress Report, management, Auditing, low, inspection NA HR, payroll, in-Out books, Flow Management system, Visits and Archiving Manual Manual Win XP + 7 (All NL) MS Office + Adobe (All NL)

MOMD

MOMD MOMD MOMD MOMD MOMD MOMD

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MOMD MOY

Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed? Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license? Please specify a list of process in your work done electronically and with workflow? What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? Is there any unified software that does all the IG internal operation and processes? Is there an automated system for IG office flow management? If yes, whats the name of that system and what its exact functionality, and is it licensed?

No No

MOY

No

MOY MOY MOY

No No No

MOY

All are manual: Inventory. Duties. Vacations and absences

MOY MOY MOY MOY MOY MOY MOY MoMPW

NA Archiving, DMS, following up Manual Manual Win XP + 7 (All NL) MS Office + Adobe (All NL) No No they have more than one. Each one do part of work to follow up one department

MoMPW

No

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MoMPW MoMPW MoMPW

Is there archiving software, system, or application? If yes, what its name and operational functionality, and it licensed? Is there any auditing software used by IG office to manage their work? If yes, please list them? Are they licensed? Is there any standard template(s) for IG internal operation and process? If yes, please list them and specify why each one uses. What type of reports IG office have and which one of them automated? Whats the name of the software used to generate the automated report? Is it license?

No No No All are manual: Urgent books, Report visits, Reports all systems equipped with grenade

MoMPW

MoMPW

Please specify a list of process in your work done electronically and with workflow?

All are in MS Access: in - Out secure books, visit Registration, informing following system, project following up, training courses following up , email books management, complains systems, case management system and its committee, checking following up system, HR , vehicles , Review ongoing contracts lagging, black list, the program of engagements, evaluation institution, wrote Stores, salaries,

MoMPW MoMPW MoMPW MoMPW MoMPW MoMPW

What IG process you think it is important to be automated in your office? How employees within same IG office and between IG offices communication with each other electronically? How employees within IG office communicated and connected with the ministry they located in What operating system(s) used for Laptops, PCs and Servers in each IG office? Are those operating systems licenses or not? What software(s) IG office have installed in each Laptops, PCs and Servers? Are those licenses or not? Is there any customized developed software to be used in the IG office or for IG application? No

Unified system & ERP emails & manual emails & manual win XP + 7 NL office + Adobe , compression tools NL

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HUMANRESOURCEASSESSMENTOUTPUTFROMSITESVISITS:
Ministry name Question How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? No 110 employees and 60% using computers No No 48 & 60% using the computers No 330 & 150 using computers Yes/No Answer

IMN

45 & 25 using computers

IMN IMN MOO

2 employees Engineers

MOO MOO MOHR

15 employee (Developers and Engineers)

MOHR MOHR

3 employees need to do some OS training and Network administration training 54 & 48 using computers

MOP

MOP MOP MOIM

3 employees

Page55of57

MOIM MOIM MOCu

How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. No No No No No No

5 employees

100 & 68% using the computers

MOCu MOCu MOCom

8 employees They dont have any plan for there training 102 & 70 using the computer

MOCom MOCom

2 employees we agree with them to prepare a private plan for there IT staff to create some needed skills 45 & 25 using computers

MOTrd

MOTrd MOTrd MOAg

4 employees

168 & 76 using computer

MOAg MOAg MOT

4 employees

106 & 20% using computers & 10% using computer with skills 3 employees

MOT MOT

Page56of57

MOHe

How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? No

280 & 90% using computers

MOHe MOHe MOH

5 employees

620 & 204 using computer

MOH

10 employees They ask us to prepare such a training plan for them & should be scheduled to avoid join most of one department in one course same time 46 & 37 using computers

MOH

Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify. How many employees are there in the IG office? Does all of them using computers (please give number or percentage)? And whats the level of their computer skills? How many IT staff for each IG office and what is their qualifications? Is there any plan for IT training? If yes, please specify.

No

MOMD

MOMD MOMD MOY

2 employees No 157 & 66 using computers

MOY MOY MoMPW

1 employee No 373 & 81 using computer

MoMPW MoMPW

3 employees No

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