FOR PREPARATION OF SUBORDINATE TO CLERICAL EXAM

1. What do you understand by PC? a) Personal Computer b) Personnel Computer c) Presidents Computer c) None Of these 2. Actual machinery of computer is called a) Hardware b) software c) firmware d) none of these 3. Major components of computers are a)Memory b) Central Processing Unit c) I/O devices d)all of these 4. Binary is a counting system using------ digits a) 2 b) 4 c) 6 d) 8 5. The smallest unit of information in a computer (Bit) can be represented by a) 0 and 1 b) 1 and 2 c) 2 and 3 d)3 and 4 6. The brain of the computer where programs are executed a) Central processing unit ( CPU) b) Memory unit c) I/O devices d) Key Board 7. RAM stands for a) Random access memory b) Read Accelerated Memory b) Random Accelerated Memory d) Real Access Memory 8. ROM stands for a)Random only memory b) Readable only memory c) Read only memory d) Random other memory 9. A byte is equal to how many bits a) 6 b) 8 c) 12 d) 16 10. A Kilobyte is equal to how many bytes a) 1000bytes b) 1024bytes c) 100 bits d) bits 11. DOS stands for---------a) Data operating system b) Disk operating system c) Data Organising system d) Disk Organising system 12. LAN stands for a) Local area network b) locally arranged network c) Location adjusted network d) None of these 1. 13. WWW stands for a) World wide web b) World wide window c) world wireless window d) None of these 14. The activity of inter-linking of different networks is known as ______? a) LAN b) Internet working c) Homepage d) None of the above 15. What is software? a. Machine parts made of soft material b. Covers you put on the computer parts for protection c. Step by Step instructions given to computer d. None of these 16. The first screen that appears immediately after booting is called a. Screen Saver b. Screen Property c. Desktop d. My Computer 17. Give the expansion of WAN a)Whole area network b) Wide Access Network c) Wide area network d)None of these 18. Monitor is a ------a Output Device b. TV Screen c. Colour Screen d. None of the above

19. Secret sequence of characters that give approved users access to computer? a) Key word b) Pass word c) Digital word d) None of these 20. Mouse & Key board are a Input Devices b. Output Devices c. Hard drive device d. None of the above 21. In USB Port USB Stands for a. Universal Serial Bus b. Universal Soft Bus c. Universal serial box d. Unstable Soft Box 22. The deleted documents are stored in a. Recycle bin b. Hard disk c. Floppy d. CD 23. Hard disk in a computer is

a. Output device b. Input Device c. Hardware d. None of the above 24. The speed of the CPU is measured in
a. Mega Hertz b. Kilo bytes c. Mega Bytes d. Giga Bytes 25. The keyboard has ______function keys a. 10 b. 12 c. 14 d. 9 26. The short cut key for copying a text in a word file is a. CTRL + C b. CTRL + V c. ALT + C d. SHIFT+ C

27. The short cut key for pasting a copied text in to another file is a. CTRL + V b. CTRL + P c. CTRL + S d. ALT + V
28. The contents of your computer are displayed by double clicking on a. The Icon My Computer b. The Icon Local Disk c. My Documents d. My Network Places 29. ATM when expanded will give a) Automated Teller Machine b) Automatic Talking Machine c) Automated Teller Manager d) Automated Talking Machine 30. CD means _____________ a)Complete Data b) Common Disc c) Compact Disc d) None of these 31. One MB (mega byte) means __________ a)1024 x1024 bytes b) 1024x1200 bytes c) 1024x1000 bytes d) None of these 32. 1024 GB means _____________ a) one Kilo byte b) one Tera Byte c) one Mega Byte d) None of these 33. In a network environment, what is the central system, which supplies any required file called? a) Workstation b) Terminal c) Dumb station d) Server 34. I want to write a letter to my Manager seeking for a Casual Leave, then I may use a) MS Word b) MS DOS c) MS Excel d) None of these 35. If I want to have a graphical representation of some data, then I will have to use a) MS Word b) MS DOS c) MS Excel d) None of these 36. MICR is ______________________________. a) Magnetic Ink Character Recognition b) Magenta Indigo Colour Range b) Magnetic Character Ink Residing d) none of these 37. Windows is an -------------a)Application Software b) Operating System c)Computer d)Utility 38. The default extension for MS-Excel Files is a).XLS b).TXT c).doc d) none of the above 39. The default extension for MS- Word files is a).MSW b).TXT c).DOC d) none of the above 40. The top line displaying the name of the package and the file is called a) Menu Bar b) Title bar c) Tool Bar d) none of the above

41. The line containing File,Edit, Format etc options in the file window is called a) Menu Bar b) Title bar c) Tool Bar d) none of the above 42.The line containing icons for New,Open,Save,Print etc is called a) Menu Bar b) Title bar c) Tool Bar d) none of the above 43. Name the type of computer that can be carried like a suitcase wherever you go a) laptop b) Personal Computer c) Mini Computer d) None of these 44. Computers working with binary number system are called a) Digital computer b) Analog computers c) None of these 45. Give the expansion of IBM a) Indian Basic Machines b) International Business Machines c) Integerated Business Machines d) India Based machines 46. Which of these is not an input device a) Key board b) mouse c) Printer d) joy stick 47. The temporary memory used for short term storage is called a) ROM b) RAM c) RIM d) None of these 48. The non volatile or the permanent memory in computer is called a) ROM b) RAM c) RIM d) None of these 49. A software is----a) Machine parts made of soft material b) covers you put on the computer for protection c)step by step instructions given to computer d) None of these 50.The network system that connects computers over a wide area is known as a) Wide area network b) Office area network c) local area network d)PC network 51.Floppy Disk, Compact Disk,Hard Disk and Tape drives are known as---a) Mass storage devices b) input devices c) Output devices d) all of the above 52. The software which performs basic task such as recognizing input from Keyboard, sending output to screen, keeping track of files and directories , Controlling peripheral devices is called ? a) application software b) operating system c) File system d) I/O system 53. The most popular operating system is -------a) Windows b) DOS c) LINUX d) UNIX 54. Windows XP operating system is invented by a) IBM b) Sun Microsystem c) Microsoft d) Polaris 55. The following is a text based operating system a) DOS b) WINDOWS98 c) LINUX d) WINDOWS XP 56. The only language understood by the CPU is a) Machine language b) Assembly language c) Human Language d) High- Level Language 57. A software which may harm the activities of computer a) VIRUS b) Firewalls c) Fireballs d) none 58. The device connected to a computer that displays information on screen is a) Television b) Plasma TV c) Digitiser d) Monitor 59. The software used for eliminating a computer VIRUS is---a)Trojan horse b) Fire Wall c) Antibody d) Antivirus 60. Similar data in a computer is grouped into a) Files b) folders c) directories d) disk 61. Related files are stored in a ----a) Files b) folders or directories c) disk d)None of these 62. The button used to temporarily hide the current window to task bar is a) Minimize b) Maximize c) Restore d) none of these 63. A special folder in windows where you can place all your documents so as to access quickly a) My documents b) My computer c) My network places d)Recycle bin

64. The window that shows all the folders present on the computers a) My documents b) My computer c) My network places d)Recycle bin 65. The short cut key for select all is --------a) ctrl +C b) ctrl+X c) ctrl +V d) ctrl +A 66. The short cut key for undo is --------a) ctrl +C b) ctrl+X c) ctrl +V d) ctrl +Z 67. Which of the following key combinations can be used for displaying the start menu a) Shift + Esc b) Ctrl + Esc c) Ctrl + Alt + Del d) None of these 68. For browsing internet as well as intranet pages, which application is used a) Microsoft Word b) Microsoft Excel c) Power Point d) Internet Explorer 69. The default start up page we have selected is called a) Opening page b) Start page c) Home page d) First page 70. In Internet Explorer, the button which takes us to the next document is a) Forward b) Back c) Stop d) Refresh 71. MS Word is a part of which software package ? a) Finacle b) M S Access c) M S Excel d) M S Office 72. M S Word is a------------- package a) Word Processing b) Accounting c) Database d) None 73. Storing a file to the disk is called a) Save b) Print c)Edit d) View 74.Which menu is used for opening a new document a) Open b) New c) Search d) close 75.Which command searches the complete document for a specified text a) find b) paste c) replace d) copy 76. Short cut key for underlining the selected item ? a) ctrl +C b) ctrl +B c) ctrl + U d) ctrl +Z 77.Microsoft Excel is a -------- programme a) spread sheet b) accounting c) word processing d) presentation 78. Each worksheet in excel consists of ----------a) slides b) documents c) rows and columns d) none of these 79.The key which is used for coming back to first cell , A1----a) page up b) page down c) ctrl + end d) ctrl + home 80. Which key moves cursor down one page a) page up b) page down c) end d) home 81. Name the application that helps us to make presentations a) Power point b) Word c) Excel d) Access 82. Each page in a Power Point presentation is called a) Document b) sheet c) slide d) none of these 83.What is the extension of a power point file a).xls b).doc c).dot d).ppt 84.Number of columns in excel is a) 256 b)65536 c)100 d)528 85.Name the function which returns the largest value from a set of values a) average b) sum c) product d) max 86. In internet explorer the button that reloads the current document again a) forward b) back c) stop d) refresh 87. A small single user computer based on a micro processor is called a) Workstation b) Mini Computer c) Super computer d) Personal computer 88. The cell corresponding to column A and row 20 is ------a) A20 b)20A c)AB d) B19 89. The Command Ctrl +S is used to a) start the software b) Save the file c) Select the file

d) None of these 90. An extremely fast computer that can perform hundreds of millions of instructions per second is called a) Mainframe Computer b) mini computer c) Super computer d)Personal computer 91. Which of the following was supposed to be the first computer? a) Super Computer b) Microprocessor c) Abacus d) None of these 92. Who developed Calculator? a) Macroni b) Charles Thomas c) Charles Babbage d) None of these. 93. First Generation computers are based on _____________ a)Transistors b) Vacuum tube technology c)Integrated Circuit d) Silicon Chips 94. Third Generation of Computers are based on a) Silicon Chips b) Transistors c) Vacuum Tube Technology d) Integrated Circuits 95. Fourth Generation Computers are based on ___________ a) Transistors b) Vacuum Tube Technology c) Silicon Chips d) Integrated Circuits 96. Second generation computers are based on a) Vacuum Tube Technology b) IC c) Silicon Chips d) Transistors 97. Expand the term VIRUS a) Very Important Resources Under Surveillance b) Vulnerable Information Resources Under Surveillance c) Vital Information Resources Under Siege d) None of the above 98. UPS stand for a) Uninterrupted Power supply b) Uniform power system c) Uninterrupted Power system d) none of these 99. Icon stand for a) Inter connected b) Internal console c) Image of console d) None of the above 100. CPU consist of a) ALU b) Main Memory c) Control Unit d) All of the above

KEY

1 a 13 a 25 b 37 b 49 c 61 b 73 a 85 d 97 c 2 a 14 b 26 a 38 a 50 a 62 a 74 b 86 d 98 a 3 d 15 c 27 a 39 c 51 a 63 a 75 a 87 d 99 c

4 a 16 c 28 a 40 b 52 b 64 b 76 c 88 a 100 d 5 a 17 c 29 a 41 a 53 a 65 d 77 a 89 b 6 a 18 a 30 c 42 c 54 c 66 d 78 c 90 c 7 a 19 b 31 a 43 a 55 a 67 b 79 d 91 c 8 c 20 a 32 b 44 a 56 a 68 d 80 b 92 c 9 b 21 a 33 d 45 b 57 a 69 c 81 a 93 b 10 b 22 a 34 a 46 c 58 d 70 a 82 c 94 d 11 b 23 c 35 c 47 b 59 d 71 d 83 d 95 c 12 a 24 a 36 a 48 a 60 a 72 a 84 a 96 d
1. CBS Stands for a) Core Banking Solutions. b) Connecting Banking Solutions c) Credit Banking Solutions d) Current Banking Solutions 2. SBIs Internet Banking Site is maintained by a. SIFY b. Infosys c. TCS d. Wipro 3.Where is the Banks ATM Switch Centre located? a) Kolkata b) Chennai c) New Delhi d) Belapur, Navi Mumbai 4. The new name for our Computers and Communications Department is a. ITS department b. Computerisation Department c.CoreBankingDepartment d. CDC, Belapur, Mumbai 5. CBS software is a. B@ncs 24 b. Bancs Link c. Core Banking Solutions d. None of the above 6. CDC means a. Central Data Centre b. Centralised Documents Centre c. Corporate Data Centre d. None of the above 7. CDC is located in a. Belapur, Mumbai b. Chennai c. Kolkotta d. Corporate Centre, Mumbai 8.The software for general ledger part in CBS is a. B@NCS 24 b. Finacle c. Data shift d. Finance one 9. The operations in the ATM are routed through a. Switch Centre, Mumbai b. ATM reconciliation, Mumbai c. CBS Department , Mumbai d. CBD, Belapur, Mumbai 10. The connectivity between CBS branches is through a. SBI Connect b. Data Craft c. Data Net d. VSAT 11. The disaster recovery centre is located in a. Chennai b. Hyderabad c. Bangalore d. Mumbai 12. What is the user ID in CBS branches? a) The date of joining of the employee or Official b) First three letters of the name of the employee or official. c) The date of birth of the employee or official d) PF number of the employee or official 13. For the help of CBS branches bank has hosted a) Service Desk b) SBGeLS c) SBITIMES d) None of these 14. What is the web address for our Internet Banking? a) mail.sbi.co.in b) sbi.co.in c) sbitimes d) onlinesbi.com 15. What is SBI Connect? a) SBI Connect is the network which links all the Core Branches Data Centre(CDC) at Belapur, Navi Mumbai. b) It is new product released by SBI

c) It is a software connecting SBI and its Associate Banks d) None of the above 16. Indian Railways has teamed up with SBI Cards to launch a co-branded credit card. What is the name of the card ? a) Indian Rail Card b) Railway SBI Card c) SBI Railway Card d) None of the above 17. What is the Software used for Core Banking Solutions in our Bank? a) C S Exim Bills b) Finance 1 c) B@ncs24 d) KRAFT 18. Internet Banking facilitates a) Customer can see 2 different account in 2 different branches in a single server b) Request for issue of Bank draft c) Booking of railway tickets / pay utility bills d) All of the above 19. E-TAX facility being provided to the taxpayers to make income tax payments through internet using net banking facility can be used for paying a) Corporation Tax, Income Tax and Wealth tax b) Making payment of tax deducted at source c) For making payment of other taxes like interest tax, gift tax etc. d) All of the above 20. Our Banks private communication system is called a) SBICOM b) SBINET c) SBISYS d) None of the above 21. What is address of SBI Website a) statebankofindia.com b) sbi.co.in c) both a & b d) None of the above 22. SWIFT Stands for? a) Society for worldwide inter-bank financial Telecommunication b) Society for worldwide international financial Transations c) Society for worldwide inter-bank financial Transations d) None of the above 23. The CBS software used by our Foreign Branches is __________ a) B@ncs24 b) C S Exim Bills c) Finnacle d) Bank Master 24. What is the common name for the users in CBS? a) Tellers b) administrator c) customers d) viewers 25. Who is the service provider for SBI Connect? a) Data Craft, Singapore b) satyam ,banglore c) TCS Mumbai d) Microsoft , US 26. What is the name in CBS for customer day book? a)WVR B) VCR c)VVR d) OLR 27. The programme or instructions that makes the computer useful are called? a ) Hardware b) Software c) Output d) None of these 28. In which operating system the CBS works? a)Disk operating system b)Windows Operating System c) Core operating system d) network operating system 29. What is the name of the help desk available in CBS? a) Service Desk b)help desk c) central desk d) core desk 30. What is the Email site of SBI ? a) sbi.co.in b) online.sbi.co c) statebankofindia.com d) mail.sbi.co.in 31. How many digits are there in the account number in CBS? a)11 Digits b)10digits c) 12 digits d) 15 digits

32. What is the name of the last digit in account number/CIF number? a)Exact Digit b) Computer Digit c) Check Digit d) Alternate Digit 33. Who has customized CBS in SBI? a) TCS b) Satyam c) Infosys d) Microsoft 34. What is the minimum length of password in CBS? a) 7 b) 8 c) 4 d) 6 35. Who is vault teller at the branch? a) Branch Manager b) Cash Officer c)Field Officer d) Accountant 36. What is the name of the facility to book ticket through INB? a) e-ticketing b) e-booking c) e-pay d) e-payment 37. What is the name of the facility to book train ticket through INB? a) e-train b) e-booking c) e-rail d) e-ticket 38. What is the name of the facility to pay bills through INB ? a) e-pay b) e- Bill c) e-payment d) e-cash 39. What is the name of the first branch to be migrated to CBS? a) PBB Chandigarh b) NRI Chandigarh c) PBB New Delhi d)PBB Hiranandani, Mumbai 40. For using Internet banking of the Bank one has to login into the site of a) onlinesbi.com b) B@ncs24 c) Servicedesk d) internet banking .com 41. The VSAT communication network for banks and financial Institutions launched by RBI is known as a) SWIFT b) SBI NET c) BANK NET d) INFINET 42. What is the expansion for e-Mail a) English Mail b) Electronic Mail b) England Mail d) None of these 43. Upper Case in Computer means a) All letters of a word would be in Capital Letters b) First letter of a word would be in Capital Letters c) All middle letters of a word would be in Capital Letters d) None of these 44 . Lower Case in Computer means a) All letters of word would be Capital in Letters b) All letters of a word would be small in Letters c) All middle letters of a word would be in Capital Letters d) None of these 45. SBIs Internet Banking security is certified by a) CRISIL b) ICRA c) SEBI d) VERISIGN 46. Where, is the Headquarters of SWIFT, used for financial telecommunication across the globe? a) Hong Kong b) London c) Brussels d) Geneva 47. The Replacement charges of our ATM Cum Debit Card is ______ a) Rs 100 b) Rs 200 c) Rs 500 d) None of these 48. The duplicate pin in the case of an ATM Cum Debit card is generated on payment of a) Rs 50.00 b) Rs 100.00 c) Rs 40.00 d) Rs 80.00 49. What is the name of the traveler loyalty card jointly launched by the Indian Railways and SBI Card ? a) SBI Shubyatra b) Shubhyatra

c) IR Shubhyatra d) None of the above 50. State Bank of India is forging ahead to obtain certification for its ATM and Core Banking Solution under the British standard for information security management, providing a comprehensive set of controls for best practices in information security. What is that certification called ? a) SB7788 b) BS7799 c) SB7799 d) None of the above 51. State Bank of India has launched its Multi City Cheque. These cheques books can be issued at : a) Any branch of the Bank b) Only CBS Branch c) Only Bankmaster Branch d) Only MCG Branch 52. What amount will be charged from the payee in a CBS branch for every Multi City Cheque ? a) Rs. 20/- b) Rs. 50/c) Rs.100/- d) No charges will be levied 53. Who has launched NEFT ? a) RBI b) SBI c) Both RBI & SBI d) RBI, SBI & ICICI Bank 54. Using OnlineSBI, a retail customer cannot do the following transaction/business : a) Payment for mobile bills b) View account information c) Open a new account d) Transfer his account to other branch 55. Which bank has launched first-ever floating ATM on a boat ? a) State Bank of India b) Bank of Baroda c) Punjab National Bank d) None of the above 56. How e-Pay (online bill payment) facility of SBI benefits the customer ? a) It enables the customer to schedule his payments for various bills. b) It enables him to automatically pay on specific amount/day every month. c) It enables him to pay/view his transaction. d) All the above 57. Name the two organizations with whom SBI has tie up for co-brand SBI Smart cards a) Indian Oil Corporation & Indian Air Force b) Indian Airlines and Air India c) No such tie up d) None of the these 58. National Technology Day is celebrated on a) 11th May b) Ist July c) 11th June d) 11th July 59. Under the Fast Cash option , cash can be withdrawn in fixed amounts of ------- from the State Bank ATMs a) Rs. 1000/- , Rs. 2000/- b) Rs. 5000/- , Rs. 10,000/-. c) Rs.1000/-,, Rs. 2000/-, Rs3000/- or Rs. 5000/- d) None of the above 60. Which city is known as Silicon valley of India a) Hyderabad b) Chandigarh c) Bangalore d) None of the above 6. 61. Sabeer Bhatia of Indian origin invented which of the site a) Hotmail b) Google c) Yahoo d) None of the above 62. ________________ is known as the father of Computers. a) Charles Baby b) Charles Babbage c) Fernandez Babbage c) None of these 63. Where is the Banks ATM Switch located? a) Kolkatta b) Chennai c) New Delhi d) Belapur, Navi Mumbai 64. Expand BGL a)Big General ledger b)Branch General Ledger

c) Broad General lead d) Branch Growth ledger 65. Reports are generated from a)Finance One b) BGL c) China system d)trade finance 66. What is the name of the network system in CBS environment? a) LAN b) TAN c) WAN d) WWW 67. What is the software used at branches for foreign exchange transactions? a)B@ncs24 b) trade finance c) Forex d) C.S.EXIM BILLS 68. The C.S exim bills software for Forex Transaction is purchased from________? a) Microsoft,USA b)China System, Dubai c) Infosys ,New Delhi d) IBM ,USA 69. What is the key to be used to move from one field to other in CBS? a) Tab or Mouse pointer b) Shift+ a c) F1 d) F3 70. What is the name for doing other branch transaction from any branch? a)Home two branch transaction b) Non Home Branch Transactions b) Other home branch transaction d) Second home branch transaction 71. What is the name of the day book in CBS? a) Voucher day book b) Voucher report c) Voucher Verification Report d) Teller report 72. Expand RTGS a) Real time gross settlement b) Real table gross settlement c) Reality time ground settlement d) Reality time gross settlement 73. What is the minimum amount under RTGS? a) Rs 1,00,000 b) 50,000 c) 500,000 d) 200,000 74. What is the name of the project that connects branches in CBS to CDC? a) SBI project b) SBI link c) SBI tele d) SBI CONNECT 75. In which order the VVR is generated in CBS? a) account wise b) Teller ID wise c) Segment wise d)amount wise 76. What is the total marks for identification details in CBS? a)100 b) 120 c)110 d)130 77. What is the two identity proof which will fetch 110 marks ? a) Pass port with same address and Id acceptable to BM b)Ration card c) Driving Licence d) Pan Card 78. What is the name of the software used for CGL? a) B@ncs 24 b) Exim Bills c) Trade Finance d)Finance One 79. What is the name of the company from which the software for CGL is purchased? a)Commlink USA b)Microsoft USA c)IBM USA d)WIPRO India 80. EOD in CBS is done by a)Branch b)Zonal Office c) LHO d)CBD Belapur 81. What is the starting digit for account opened in CBS after migration ? a) 3 b)1 c)4 d) none of these 82. What is the first digit for BGL accounts? a)5 b)9 c)8 d)4 83. What is the function key used to repeat the same account number or CIF number? a) F11 b)F10 c)F12 d)F9 84. What is the name of security forms in CBS? a) Valuable Paper important System b) Valuable Paper Inventory System c) Valuable payment inventory system d) Valuable Payment identity

85. Expand ECS a)Electronic clearing service b) Electrical clear service c) Electronic cheque service d) Electric Cheque service

KEY

1 a 13 a 25 a 37 c 49 b 61 a 73 a 85 a 2 a 14 d 26 c 38 a 50 b 62 b 74 d 3 d 15 a 27 b 39 d 51 b 63 d 75 b 4 a 16 c 28 b 40 a 52 d 64 b 76 c 5 a 17 c 29 a 41 d 53 a 65 a 77 a 6 a 18 d 30 d 42 b 54 d 66 c 78 d 7 a 19 d 31 a 43 a 55 a 67 d 79 a 8 d 20 b 32 c 44 b 56 d 68 b 80 d 9 a 21 c 33 a 45 d 57 a 69 a 81 a 10 a 22 a 34 d 46 c 58 a 70 b 82 b 11 a 23 c 35 d 47 b 59 c 71 c 83 c 12 d 24 a 36 a 48 a 60 c 72 a 84 b
Murari Lal, Dy Manager HRMS LHO N Delhi murari.gothwal@sbi.co.in