Professional Documents
Culture Documents
basically buy-what-you-want type package at a pretty reasonable rate. But he questions the markets acceptance of an ERP product delivered via SaaS.We have yet to see whether or not buyers will really accept a full [SaaS-based] ERP package, he says. SAP Business ByDesign could add a much-needed credibility boost for SAP in the on-demand market. The new product is really a major stake in the ground for SAP in the on-demand space, in the midmarket, in the model-based development space, and in the servicesoriented architecture spaceall four of those converge with this one product, says Josh Greenbaum, principal at Enterprise Applications Consulting (EAC). That on-demand market is heating up. SAP must now contend with a field of competitors with much longer histories in delivering SaaS functionality, such as on-demand specialists Salesforce.com and NetSuite, a company that has been lauded for its on-demand integrated ERP, CRM, and e-commerce capabilities. SAPs announcement happened to coincide with Dreamforce, Salesforce.coms annual user conference, and came just one day after NetSuite announced that manufacturer Asahi Kasei Spandex America had replaced SAP R/3 with ERP functionality from NetSuite. Greenbaum, however, says that SAP is a substantially larger and better-known company than NetSuite, putting the onus on NetSuite to retain its market position. He also sees challenges ahead for Salesforce.com: One of Salesforce.coms main problems is it lacks direct out-of-the-box integration with the rest of the back office, and for companies that have to weigh the choices of having a full ondemand suite versus a best-of-breed CRM solution that has to be connected to the back office, the [SAP Business ByDesign] story can be a very compelling one. But much of the success of SAP Business ByDesign rests with its channel strategy, Greenbaum says. All the great technology in the world wont work in the midmarket unless you have a strong, very motivated channel bringing [it] in front of the customers. Coreen Bailor
www.destinationCRM.com
What kind of other acquisitions will SAP make to meet its self-imposed growth target?