Professional Documents
Culture Documents
Dear Customer,
Have you realized, your hair is the most facinating part of your personality
Life is all about pleasure and you get pleased when some one admires you due to your
appearance. Your hair is the most prominent feature of your appearance, which if do not
care for, disgraces the personality. But we will not let you suffer such a situation.
Of course, you will be pleased to know that we have produced ‘Emeron’ anti dandruff
and nutritiveshampoo which will convert your dry and wavy hair into smooth,
moisturized and shiny hair because it consisted of aqua, ammonium laureth sulphate,
ammonium lauryl sulphate, sodium chloride, sodium benzoate and other important
ingredients. It is equally useful for both men and women.
The price ranging from Rs. 100/- and 150/- are most moderate. The enclosed illustrated
catalog will give an idea of prices for various varieties and the attractive discounts for
orders totaling upto 500/- and above.
Please pay a goodwill visit to our showroom at your earliest. We would be glad to show
you the host of varieties at any time during working house between 10 a.m. to 8 p.m.
except Sundays. If you cannot come to us please fill in the enclosed card to place a total
order today.
Yours Sincerely
-sd-
Arshi Industries pvt . ltd
Syed owais zaidi
Proprietor
Enquiry letter (Solicited)
Ref: IDL/2229/01
Dear Sirs,
We have received your sales promotion letter about your well-known product SHINE
SHAMPOO
We are an established distributor in the city of Karachi deal in various cosmetics and
toiletries. We are interested to have an authorized representation and dealership for the
SHINE SHAMPOO and would appreciate if you kindly send us your terms and condition
of Agency Authorized dealership.
It would be pleasure for us to place a handsome order after receiving your quotation
Yours Sincerely
-sd-
A.S Khan
Manager
For Ideal Distribution Line
Enquiry letter (Unsolicited)
Ref: IDL/2229/02
Dear Sirs,
We shall be glad if you kindly let us have within a week a quotation on supply of the
following items:
Please inform us how much time will you take for delivering the goods after receipt of
our order. Provide details about your terms and conditions like discount facilities, mode
of payment, delivery charges.
Yours Sincerely
-sd-
A.S Khan
Manager
For Ideal Distribution Line
Quotation Letter
Ref: AIPL/139/03
Dear Sirs,
Thank you for your enquiry letter which we received at 25-02-09.We place following
quotation on the supply of the items demanded:
You will find these prices competitively low. Moreover you will not only get 10%
discount for the goods purchased above Rs.50000/- but also get 3% cash discount if
payment is made within a month.Our other terms and conditions are as follows:
• Payment shall be made by draft within two months after satisfactory receipt of the
goods
Hope you our terms and conditions will suit you and you will be kind enough to place a
handsome order soon
Yours Sincerely
-sd-
Arshi Industries pvt . ltd
Manager
Ali Ahmed
Order Letter
Ref: IDL/539/03
Dear Sirs,
We received your quotation letter at 07-03-09 and agree all other terms and conditions
put by you, which are as follows:
• Payment shall be made by draft within two months after satisfactory receipt of the
goods
• All disputes will be settled in Sindh high Court
• Freight charges will be borne by the consignee
We are pleased to place the following order according to the terms and conditions
mention below:
1. Shine shampoo 100ml @ Rs. 75/-per unit – 350units
2. Shine shampoo sache @ Rs. 5/-per unit – 500units
3. Shine shampoo 200ml @ Rs. 90/-per unit – 100units
Ref: AIPL/270309/04
Dear Sirs,
We have received your order letter cited above with item details and other terms and
conditions as follows:
We are glad to let you know that we have accepted order mentioned above. We hope that
within agreed time you will get you items delivered.
Yours Sincerely
-sd-
Arshi Industries pvt . ltd
Manager
Ali Ahmed
Letter of Refusal of Order
Ref: AIPL/270309/04
Dear Sirs,
We have received your order letter cited above with item details and other terms and
conditions as follows:
The pattern you required were being manufactured by us till recently. We have modified
them with better ingredients. We are enclosing our recent price list you may let us know
your consent about these products.
We thank you for the confidence expressed in us will be pleased to serve you again
Yours Sincerely
-sd-
Arshi Industries pvt . ltd
Manager
Follows up Letter
Ref: IDL/100409/03
Dear Sirs,
We thank you for the acceptance of our order with item details and other terms and
conditions as follows:
This is just to remind you of the delivery date which is 10 May 2009 .We are waiting
for the receipt of the goods, so that we can start our season sales.
Yours Sincerely
-sd-
A.S Khan
Manager
For Ideal Distribution Line
Cancellation of Order by Buyer
Ref: IDL/300509/03
Dear Sirs,
After your acceptance of the above mentioned order, we have sent reminder telegrams to
send us goods in time. After the last date was over, we also sent another telegram
requesting you to send us the goods in time
Inspite of all these efforts, we have not received any response. We are sending this
telegram as the last one requesting you to send the goods within a fortnight that is 25
May 2009, failing of which will be caused cancel of order.
Yours Sincerely
-sd-
A.S Khan
Manager
For Ideal Distribution Line
Compliance Letter
Ref: AIPL/100409/04
Dear Sirs,
We are pleased to inform you that goods mentioned in your order cited above have been
dispatched to you by us today through parcel train. We are sending herewith the
concerned Parcel Way Bill and invoice in triplicate. We assure you that we have tried our
best to comply with the terms and conditions contained in your order.
Yours Sincerely
-sd-
Arshi Industries pvt . ltd
Manager
Ali Ahmed
Letter of Complaint on Late Delivery
Ref: IDL/110409/03
Dear Sirs,
We are in receipt of goods sent by you and we take this opportunity to than you for
successful execution of our order.
However, we faced little inconvenienced due to delay in delivery of the goods to us. We
hope that we will not be having such a delay in future order
Yours Sincerely
-sd-
A.S Khan
Manager
For Ideal Distribution Line
Letter of Complaint on Quality of Goods
Ref: IDL/220409/03
Dear Sirs,
We are in receipt of goods sent by you and we take this opportunity to than you for the
execution of our order. On inspecting the goods we found following discrepancy.
o Shine shampoo 100ml @ Rs. 75/-per unit – 300units instead of 350 units
o Shine shampoo sache @ Rs. 5/-per unit – 400 units instead of 500 units
o Shine shampoo 200ml @ Rs. 90/-per unit – 50units instead of 100 units
We therefore request you to take back the entire quantity of these three products and
supply the products with appropriate quantity as mentioned in order
Yours Sincerely
-sd-
A.S Khan
Manager
For Ideal Distribution Line
Adjustment Letter
Ref: AIPL/140409/04
Dear Sirs,
We thank you for drawing our attention towards the misappropriations in the quantity of
the goods supplied. We are redelivering the goods, mentioned in your letter cite above,
according to the pattern provided in the order letter.
It is necessary to notify you that it was not intentional to send you discrepant quantity of
goods. We thank you for helping us to maintaining the quality of our services and we
insure that you will not face such a inconvenience in future.
Yours Sincerely
-sd-
Arshi Industries pvt . ltd
Manager
Ali Ahmed
Collection Letter (Reminder)
Ref: AIPL/160409/04
Dear Sirs,
This is to remind you that your payment of amount 250,000/-,past due 01-04-2009, has
not been received.
We request you to kindly arrange the payment of the amount mention above (invoice
enclosed)
Thank you
Yours Sincerely
-sd-
Arshi Industries pvt . ltd
Manager
Ali Ahmed
Collection Letter (Enquiry and Discussion)
Ref: AIPL/160409/04
Dear Sirs,
We are forced to write you again to remind you about the bill of amount 250,000/-
pending since last six months. We have sent you two reminders with the invoice but we
did not receive any response from you.
May we have privilege to know what problems you are facing due to which payments are
withhold for six months. Please let us know we may assist you by relaxing the payment
conditions.
Thank you
Yours Sincerely
-sd-
Arshi Industries pvt . ltd
Manager
Ali Ahmed
Collection Letter (Appeal and warning)
Ref: AIPL/110409/04
Dear Sirs,
We are forced to write you again to remind you about the bill of amount 250,000/-
pending since last eight months. We have sent you three reminders with the invoice but
we did not receive any response from you.
We intimate you to kindly clear your outstanding bill within fifteen days of the receipt of
this letter, otherwise we will be compelled to hand over the matters to the Court.
We hope that you will pay immediate attention to our long outstanding dues.
Thank you
Yours Sincerely
-sd-
Arshi Industries pvt . ltd
Manager
Ali Ahmed
ARSHI INDUSTRIES PVT LTD
MEMORANDUM
Finally we have launched Shine Shampoo. Advertisements have been started in print and
electronic media, brochures and pamphlets has been issued. This week we are expecting
heavy call volume of the prospect customer.
You are required to entertain them in such a way that come to know the unique features
about the product. We are also conducting the training successions for all of our sales
representatives this week.
So be ready to become the part of this successful venture. Being a front line staff, you
are the one who can take this product to the sky.
LETTER REPORT
ZENITH CORPORATION
Dear Sirs,
Since the market is highly competitive and the company does not
enjoy the monopolistic characterstics and features in its product high
prices have caused decline in sales. The market is saturated with local
and smuggled goods selling at low prices
INADEQUATE ADVERTISEMENT:
51800
ABCRW (SUNDAY)
RAMSIS TAHIRA