United Nations Tanzania

Delivering as One Results 2011-2013

System-Wide Coherence

In the two years since the UN Development Assistance Plan (UNDAP) was launched, UN agencies operating in Tanzania under the umbrella of Delivering as One have worked to secure more relevant and cost-effective programmes, ensuring greater transparency and accountability to our stakeholders. This has been achieved through greater harmonisation and simplification of business processes, joint communications as well as joint planning, monitoring and reporting. Here are just some of the highlights of the results achieved to date...
On supply of goods and services, 47 common UN Long Term Agreements (LTAs) operational with additional 26 agency specific LTAs made available, resulting in reduced staff time on procurement processes with estimated cost savings of USD 1.3 million in 2011/2012. Three complex procurement processes completed, including selection of One UN Banking provider for reduced transaction costs and more efficient financial processes. Contracts involved detailed negotiations at headquarter and country level, with strong inter-agency collaboration demonstrated throughout the process. One Internet Service Provider for UN Tanzania secured, ensuring better conditions of supply and support but also increased bandwidth from seven to ten megabytes with estimated annual cost savings of USD 300,000 in 2011/2012. Bandwidth management solution procured for increased efficiency of bandwidth distribution. The solution ensures the impact of high usage in one location does not negatively affect those located elsewhere. It also offers additional services, allowing Agencies to procure bandwidth for their individual use to meet their internal corporate networking capability requirements. Piloting for SharePoint services has been completed for roll out in 2014. A Disaster Recovery Plan for One UN Common Services produced, with back-up procedures for critical systems already established. System enhanced to effectively manage risk associated with key Implementing Partners IPs). 58 joint micro assessments and 48 joint audits for IPs on both the mainland and Zanzibar completed and a joint assurance plan agreed. The joint approach has resulted in estimated total cost savings of USD 355,000. Under the One UN House in Zanzibar, common services deliver operational efficiencies for six resident agencies. An agency satisfaction survey demonstrated that 60% were either satisfied or extremely satisfied with the quality of common services provided.

Delivering as One Performance objective(s) incorporated in UN staff appraisals (on a voluntary basis), encouraging commitment and accurate assessment of staff contribution to inter-agency processes. A staff induction booklet produced to facilitate newcomers adjustment to UN Tanzania and expedite their integration as productive members of the team. Staff and consultant databases created to enhance understanding of current UN capacity and encourage information-sharing on key experts for effective programme planning and implementation.

 A range of results-oriented DaO communication products delivered, including the UN Website, the UMOJA bimonthly newsletter and the UNDAP Information Pack. The latter was recently expanded to include factsheets on the Key Programming Principles of Gender Equality and Womens Empowerment and Human Rights. Joint Outreach activities and media events conducted, including the provision of a UN Stand at the July Saba Saba trade fair. In 2013 alone, 5,000+ visitors informed of the contribution of UN agencies operating in Tanzania. UN week (17-24 October) and selected UN Days, including International Womens Day, International Youth Day, World Aids Day, Human Rights Day, commemorated. Each served as important advocacy opportunities, with broad participation by Government, Development Partners, Youths, Communities and Civil Society as well as widespread coverage by the electronic and print media.

Education outreach visits in Mtwara and Lindi enhanced 500 youth and secondary school students knowledge of the UN and its work in Tanzania. Complemented by library and media outreach activities: free space secured at the Saint Augustine University Library and Mtwara Regional Library for UN publications; UN content aired on Safari Radio (audiences in Lindi, Mtwara and Ruvuma). Consistent delivery of common messaging and advocacy through the development of UN Issues Briefs for internal use. These contain UN agency priorities in Tanzania, informing staff of interventions and key results, strengthening UN positioning as Communicating as One. One UN Logo guidelines ensure a common, consistent visual identity for joint UN products and communications, without loss to individual agencies branding. Central web-based Results Monitoring System (RMS, http://dad.synisys.com/undaprms/) for joint planning and reporting under the UNDAP established. Lessons learned regularly incorporated into systems and processes to ensure accurate capture of results and response to external and internal information needs for improved programming outcomes. Comprehensive report section made available for external access, enhancing UN Tanzanias transparency and accountability to partners. Robust M&E matrix for the accurate tracking of results under the pilot Business Operations Strategy created. Encompasses assessment of transaction cost reductions and improvements in quality of service provision, to support effective and efficient programme delivery. Two Annual Reports per year produced in compliance with UNDAP reporting commitments, including One Fund Donor requirements. The reports provide comprehensive account of results achieved under the UNDAP, incorporating all UN agencies operating in Tanzania, resident and non-resident/development and humanitarian, as a means of showcasing UN contribution to national priorities, with attendant advocacy and resource mobilisation benefits. Coherent Knowledge Management Strategy and Action Plan produced for improved inter-agency collaboration, institutional memory and external knowledge partnerships.

Resident Coordinators of the eight Delivering as One Pilot Countries meet the UN Secretary General Ban Ki-Moon, April 2012

A fund to support journalists injured or killed while conducting their work established following World Press Freedom Day commemorations. A regional declaration on the safety of journalists drafted for the East African Community for improved media protocols in the region. The UNs support in promoting Freedom of Expression was widely reported through electronic and print media. 150+ journalists oriented on the UNDAP and reporting for development. Participants were equipped to more accurately reflect UN concerns and consider the human rights and gender dimensions of their reporting, with attendant improvements in accuracy and quality demonstrated.

Phone: (+255) 22 2602884 Fax: (+255) 22 2602802 Website: http://tz.one.un.org.