NEW INTELLIGENCE

IBM Agile ECM

®

UserNet Roadshow
Your invitation to discover how
to deliver the right information,
at the right time.
Businesses all over the world are producing more information than
ever before – information that needs to be readily available so that
companies can respond to their increasing business demands.

The issue, however, is that a lot of the information – or content – remains siloed, making it extremely difficult for
companies to gather and collate what they need, when they need it.

But there is a more efficient way to manage your information.

It’s called the IBM Agile Enterprise Content Management (ECM) Solution. It allows you to help your
business make better business decisions, faster.

Come along and discover how IBM’s Agile ECM Solution can help you deliver the right
information to the right people, at the right time – saving time, increasing productivity
and improving customer service.

By attending, you’ll have the opportunity to hear from industry and global
ECM experts as they discuss – in detail – real-world examples of the business
challenges they have faced, and how IBM’s Agile ECM has helped to solve them.

We look forward to seeing you there.

Agenda
8.30am Registration
9.00am Welcome
9.15am Enterprise Content Management Industry Trends by Ullrich Loeffler, IDC Analyst
10.15am Leveraging Information for Smarter Business Outcomes by Mark Register,
Vice President IBM Information on Demand
11.00am Morning Tea
11.20am Agile ECM: Enabling Business Innovation with IBM Enterprise Content Management Solutions
12.00pm Compliance Information Management: Control content and processes to lower risk and address
compliance requirements
12.40pm Business Content Services: Manage and control content created by shared workgroups across the
organisation
1.20pm Lunch
2.00pm Business Process Management: Optimising costs and increasing flexibility with agile ECM
2.40pm Business Partner Presentation: Agile BPM – A model for change, Renewtek
3.20pm Afternoon Tea
3.40pm Business Partner Presentation: Leveraging Content Management to improve customer service and
reduce costs, Salmat Business Force
4.20pm Panel Discussion
4.50pm Wrap up & Thank You
5.00pm Evening Drinks
*Please note: All times in the Agenda are approximate only. IBM reserves the right to alter the program.
 City When Where Register
Melbourne Wednesday 26 August 2009 Crown Promenade
Click here
Whiteman Street, Southbank VIC 3006

Sydney Thursday 27 August 2009 The Ivy (Sunroom)

Click here
320-330 George Street, Sydney NSW 2000

Feel free to extend this invitation to any of your colleagues who may also be interested in attending.

For more information contact Sally Green on 1800 802 796

Speakers
Ullrich Loeffler IDC Country Manager, New Zealand
Ullrich Leoffler analyses the market for Information Management Solutions. His responsibilities include conducting
vendor, business partner, and end-user studies and producing knowledgeable insights and analysis into dynamic
and coherent information environments. This comprises all components of dynamic infrastructure, information and
application platforms and it covers software markets such as storage software, data management software and
business intelligence software tools.

He holds a masters degree in Business/Economics with majors in Industrial Economics, Industrial Management and Marketing.

Mark Register IBM Vice President, Information on Demand

Mark Register was appointed Vice President of Information on Demand, Asia Pacific in January 2008. In this role he is
responsible for the overall growth of IBM’s Information on Demand (IOD) initiative and the success of the Cognos
software company integration into IBM within the AP region. He is the executive leader for the
IOD and Information Agenda program in AP, driving sales, marketing and strategy across
IBM to enable customers to leverage their information to drive business value. He also
leads several cross IBM worldwide initiatives working directly for the General Manager of
Information Management.

Mr. Register graduated from Curtin University of Technology in Perth Western Australia
and attended Auckland University of Technology.
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* IBM reserves the right to alter the content or format of the agenda.
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