Abacus GroupRequest

Abacus Groups

Abacus GroupClaim

Abacus GroupPush

Abacus Groups

All-Round One -Stop Solution for Group Booking.

As Asias leading provider of travel solutions and services, Abacus is constantly scaling new heights of innovation and quality. With our integrated suite of Abacus Groups solutions, the time, labour and cost-intensive traditional group booking process will be a thing of the past. It is now a breeze to juggle group booking tasks effortlessly on Abacus GroupRequest, Abacus GroupClaim and Abacus GroupPush. Our suite of Abacus Groups solutions channels resources more efciently so that you can drive greater revenue and value. In addition, its easy -to -use, customisable Groups control tables give you greater exibility and functionality.

Key Benets
The simplied group booking processes of Abacus Groups streamline resources to save cost, time and effort, all translating into a myriad of nancial and operational benets.

Financial Benets
Minimises Cost Reduces distribution costs through the low-price advantage of a more cost- effective one - stop solution Drives Revenue Streamlines the group booking process, allowing for airlines and agents to reduce non-revenue- generating activities Optimises resources more efciently to channel to revenue generating activities Boosts Customer Value Airlines can enjoy increased business from travel agencies with a more efcient booking process Travel agents can increase customer value as the seamless process cuts down on time and high handling costs so more benets are passed onto customers Eliminates Passive Booking Facilitates a more productive booking process to mitigate abuse of the system by agents, thus reducing unnecessary costs

Operational Benets
Retains Control Enables airlines to more efciently retain control of PNR with Abacus Groups control tables Customises pre -set control tables to various requirements and different specications for agents Saves Time and Effort Reduces time, manpower and high handling costs as the system allows for travel agents to service their own bookings Lowers the risk of errors with an organised workow Optimises Convenience Abacus Groups is easy to use with complete product training and support on implementation procedures Agents can assimilate easily into the system, thus minimising time and effort on tedious procedures

Asias leading provider of travel solutions and services

With Abacus Groups integrated solutions that simplify and facilitate the entire booking process, both airlines and travel agents can shift their focus from non-revenuegenerating activities to generating more revenue in other aspects.

Airlines enjoy freedom of control with a range of Groups control tables customised to group booking needs. Carrier Restriction Table
Airlines can specify restrictions to be applied when an authorised agent requests for Groups.
Examples of restrictions: Maximum Group Size, Name Change, Group Name Check

Flight Restriction Table

PTF*XX FRT / ABACUS XX FLIGHT RESTRICTION TABLE BRD PT OFF PT 1 ALLALL 2 BKKSIN 3 HKGSIN 869 01SEP03 -33031DECC03 007 330000 FLT NBR DEPT DATE GRP REQ /G/ 010000 NAME CHNG /N/ 010000 SEG XCL /X/ 000 PNR /R/ 000 330001 330- 330000 000 330000 PNR /D/ 010000 REDUCE DIVIDE

Agency Authorisation Table

PTA*XX AAT/ABACUS XX AGENCY AUTHORIZATION TABLE MARKET PCC IATA NBR AGENCY NAME BD CN HK NP ALL AGENCIES IN NMC BANGLADESH ALL AGENCIES IN NMC CHINA ALL AGENCIES IN NMC HONG KONG ALL AGENCIES IN NMC NEPAL

010- 010-

BD C908 42 10019 2 DESTINATION TRV SV KR V6D8 17 31082 3 SUNLAND TRAVEL

Airlines can specify restrictions to apply on specic ight

Airlines can specify authorised agents who can book Groups in specic markets

Suite of Abacus Groups Solutions at a Glance

Abacus GroupRequest
Travel agents create the PNR directly in the system and service the PNR.
Travel Agent
Creates booking Services PNR Ticketing on ACTIVE

Airline Control Tables

Approve Reject

Abacus GroupClaim
Airline creates PNR in their system and contacts the agent to claim the PNR. The agent then takes over ownership and servicing of PNR, upon the airlines advice.
Travel Agent
Services PNR Requests Group Space (via phone, fax or email) Claim PNR Steps: 1. Display airlines PNR 2. Agent performs claim entry

Airline
Create Group Approval from Reservation Manager informs Agent

You may also want to consider other relevant Abacus solutions like: Abacus eTAT

Ticketing on ACTIVE

Control Tables

To nd out more, please contact your local Abacus National Marketing Company
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Abacus GroupPush
Airline creates PNR in their system and pushes the PNR to the agent. The agent then takes over ownership and servicing of PNR, upon the airlines advice.
Travel Agent
Services PNR Ticketing on ACTIVE

Requests Group Space (via phone, fax or email) Push PNR Steps: 1. Airline performs the Push entry 2. PNR is pushed to agents queue

Airline
Create Group Approval from Reservation Manager informs Agent

Control Tables

Abacus International Pte Ltd. 3 Tampines Central 1 Abacus Plaza, #08-01 Singapore 529540 Tel: +65 6426 0066 Fax: +65 6426 9919 Co. Reg. No.: 199707985K

www.abacus.com.sg

Aug 2011

Key Functionalities