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The Kaizen Event Planner is the new standard work for rapid improvement events in administrative/ office environments. Karen Martin and Mike Osterling take all the questions and potential confusion out of planning, conducting and following-up on a Kaizen Event. This book is a must have for any truly lean practitioners library.
Jerry M. Wright, P.E. Director, Corporate Quality Assurance & Operational Excellence, DJO, LLC
Table of Contents Acknowledgments Preface Introduction CD Instructions for Use Part I: Lean and Kaizen: An Overview Chapter 1: Lean Enterprise Principles Chapter 2: Kaizen Characteristics Part II: Kaizen Event Planning Chapter 3: Planning Essentials Chapter 4: Event Leadership Chapter 5: Scoping the Event Chapter 6: Kaizen Team Formation Chapter 7: Event Logistics Chapter 8: Pre-event Communication Chapter 9: Final Preparations Part III: Kaizen Event Execution Chapter 10: Event Structure Chapter 11: Event Kickoff Chapter 12: Documenting the Current State Chapter 13: Identifying Waste and Performing Root Cause Analysis Chapter 14: Brainstorming and Prioritizing Improvement Options Chapter 15: Designing and Testing Improvements Chapter 16: Implementing Improvements Chapter 17: Event Wrap-up Part IV: Beyond the Kaizen Event: Sustaining and Expanding Chapter 18: Follow-up Activities Chapter 19: Creating a Kaizen Culture Appendix A: Lean Terminology Appendix B: Additional Resources Index About the Authors
This book provides a clear, step-by-step guide to planning and executing successful kaizen events. It is a detailed primer for those who want to demonstrate that rapid improvement is possible in the knowledge work environment.
Stephen P. Turnipseed Lean Sigma Advisor Chevron Global Upstream
Martin and Osterling provide an easy to read, practical guide to planning and executing kaizen events. In addition, they provide numerous checklists and other useful tools to help the reader begin to develop a culture for kaizen in his or her own organization which is the ultimate goal of any Lean Enterprise.
Drew Locher Co-author, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes
Without changing the culture of the workforce that ultimately carries out any improvement ideas, so many lean efforts are left unfulfilled and, at best, not sustained. The Kaizen Event Planner will help you to avoid these pitfalls.
Patrick Graupp Co-author of The TWI Workbook Essential Skills for Supervisors
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