TINA L.

BREWER
tbrewer19@yahoo.com.
736 Mineola Avenue Akron, Ohio 44320 330-835-3549 H 330-328-2421 C

Career Objective: To obtain a position that translates educational knowledge into real world experiences and be an
advocate for students.

EDUCATION

Kent State University Kent, Ohio

Master of Education – Instructional Technology August 2009
Master of Education – Cultural Foundations August 2010

The University of Akron Akron, Ohio

Bachelor of Arts in History August 2006
Concentration- Multicultural Diversity
Certificate- Pan African Studies

COMPUTER SKILLS

MS Word MS Excel Adobe Acrobat Microsoft Works

MS PowerPoint Lotus 1-2-3 PC Anywhere GroupWise
Data Entry (alpha/numeric) MS Windows Adobe Photoshop Interaction Client
SunGard (Banner) OTG Web Extender Student Information Systems

INTERNSHIP EXPERIENCE

INTERN, The University of Akron Akron, Ohio January – December 2007

Associate Studies Department
• Assisted with administrative paperwork (i.e. dismissals, reinstatements, grade changes, program contracts)
• Assisted with lectures on multiculturalism and diversity
• Graded course assignments
• Advised students in two-year programs
• Participated in recruitment and assessment of underrepresented students
• Assisted and successfully encouraged students to transition to 4-year programs

PROFESSIONAL EXPERIENCE

Kent State University

RECORDS TECHNICIAN Kent, Ohio September- Present
• Served as Lead Call Center Representative and provide leadership to call center staff
• Trained new Call Center staff members and created training handouts/materials
• Coordinated work schedules to provide necessary coverage and back up for the Call Center
• Created, maintained and processed manual and automated records on individuals, of a confidential or sensitive
nature in accordance with the FERPA ACT of 1974.
• Verified accuracy and completeness of paperwork required to create or modify an academic record; verified
authenticity of supporting documents; clarified discrepancies.
• Processed records on-line; retrieved and corrected data to ensure integrity of database.
 • Searched records to retrieve information requested by authorized individuals; resolved problems related to
specific request or record.
• Responded to students, faculty and staff regarding academic record processes and appeals, customer service and
requests for information
• Skilled in interpersonal communication to effectively interact with University personnel and public in person
and over the telephone
• Completed transfer credit evaluations and enter information into Banner
• Created working relationship with Bursars, Admissions, Financial Aid and Transfer Center
• Perform other duties as assigned

Vasko, Roberto & Evans Akron, Ohio February -September 2007

LEGAL ASSISTANT
• Reviewed legal documents for accuracy and completeness of information
• Researched records to gather facts for cases or reports
• Verified citations and legal references on legal documents
• Filed legal documents with courts and other attorneys
• Performed clerical, data entry, customer service and legal research

School One Akron, Ohio July 2005-December 2006

LMS/ACCREDITATION COORDINATOR
• Coordinated, generated and submitted educational data as outlines in the Educational Management Information
System guide
• Maintained confidentiality of privileged information in accordance to the FERPA Act of 1974
• Resolved errors with school districts to release monies - speeding profitability
• Assisted with development of recruitment activities
• Oversaw the timely submission of reports, records and inventories
• Assisted the Finance Department in reporting financial data
• Coordinated data collection, verification and entry processes
• Maintained all required records mandated by the law or Board of Education

PROFESSIONAL AFFILIATIONS/ORGANIZATIONS

Member, National Dean’s List Summer 2007 - Present

Member, People to People World Leadership Conference Facilitator Fall 2006 - Present
Member, Ohio Colleges Personnel Association (OCPA) Spring 2007- Present
Member, Kent State University Upward Bound Participant 1996 – 2001
Member, Alpha Kappa Mu 2008 – Present
Volunteer, Saffertein Towers Senior Citizen home 2008 – Present
Participant, Project Blueprint – United Way 2008 – Present