MANAGEMENT OF NURSING SERVICE & EDUCATION

Total hours: Theory: 90 Hrs (Class 60 + Lab 30 hrs)

Course Description: This course is designed to enable students to acquire in-de th understanding o! "anage"ent o! hos ital ser#ices$ "anage"ent o! nursing ser#ices and nursing educational rogra""es% This is also designed to enable students to acquire understanding o! the ro!essional res onsibilities$ ros ects and contribution to the gro&th o! the 'ursing ro!ession% Specific objectives: At the end of the course student will be able to (% )nderstand the rinci les and !unctions o! "anage"ent *% )nderstand the ele"ents and rocess o! "anage"ent 3% + reciate the "anage"ent o! nursing ser#ices in the hos ital and co""unity% ,% + ly the conce ts$ theories and techniques o! organi-ational beha#iour and hu"an relations% .% /e#elo s0ills in lanning and organi-ing in ser#ice education 6% )nderstand the "anage"ent o! nursing educational institutions% 1% /escribe the ethical and legal res onsibilities o! a ro!essional nurse 2% )nderstand the #arious o ortunities !or ro!essional ad#ance"ent% )nit 6 Ti"e 4b5ecti#es (Hrs) Th% 3r% (,) 78 lain the rinci les ( and ( !unctions o! ( "anage"en ( t Content Teaching +ssess"ent Learning "ethods acti#ities Lecture ;hort /iscussion ans&ers 78 lain using organi-atio n chart

66

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/escribe ele"ents and rocess o! "anage"ent

( ( ( (

Introduction to Management in Nursing History$ /e!inition$ conce ts and theories 9unctions o! "anage"ent 3rinci les o! "anage"ent :ole o! nurse as a "anager and her qualities Management Process Lecture 3lanning$ "ission$ hiloso hy$ /iscussion ob5ecti#es$ o erational lan ;i"ulated ;ta!!ing: 3hiloso hy$ sta!!ing 78ercises study$ nor"s$ acti#ities$ atient Case classi!ication syste"$ scheduling studies Hu"an resource "anage"ent$ recruiting$ selecting$ de loy"ent$ retaining$ ro"oting$ su erannuation% <udgeting: Conce t$ rinci les$ ty es$ cost bene!it analysis audit =aterial "anage"ent: equi "ent and su lies /irecting rocess (Leading) Controlling: >uality "anage"ent 3rogra" 7#aluation :e#ie& Technique (37:T)$ <ench "ar0ing$ +cti#ity 3lan (?antt Chart)

7ssay ty e ;hort ans&ers

)nit 666

Ti"e (Hrs) Th% 3r% (2) . ( ( ( * ( *

6A

(2) (

*0

Teaching +ssess"ent Learning "ethods acti#ities To understand ospital !rgani"ation Lecture 7ssay ty e the "odern /e!inition$ ty es and !unctions /iscussion ;hort conce ts$ o! hos ital 3re aration ans&ers co" onents ?o#erning body- Hos ital o! =C> and changing ad"inistration organi-atio trends in n chart o! Control @ line o! authority hos ital hos ital Hos ital statistics including organi-ation hos ital utili-ation indices :ole o! hos ital in co" rehensi#e health care /e#elo "ent o! ne& "anage"ent ractices: =ar0eting o! Hos itals$ ; ecialty Hos itals /escribe the Management of nursing services Lecture 7ssay ty e "anage"ent in the hospital /iscussion ;hort o! nursing 3lanning /e"onstra ans&ers ser#ices in the Hos ital @ atient care units tion +ssess"en hos ital and including &ard "anage"ent Case t o! co""unity 7"ergency and disaster studies roble" "anage"ent ;u er#ised sol#ing Hu"an resource ractice in e8ercises "anage"ent &ard +ssess"en :ecruiting$ selecting$ &riting t o! the de loy"ent$ retaining$ indents$ assign"ent ro"oting$ su erannuation re aring s Categories o! nursing rotation 3er!or"anc ersonnel including 5ob lan and e descri tion o! all le#els duty e#aluation 3atientsB o ulation roaster$ by &ard classi!ication syste" &ard sister &ith 3atientsB o ulation su er#isio rating scale assign"ent and nursing n care res onsibilities +ssign"e ;ta!! de#elo "ent and nt on &el!are rogra""es duties and <udgeting: 3ro osal$ res onsibi ro5ecting require"ents !or lities o! sta!!$ equi "ents and &ard sister su lies !or Criting Hos ital and atient care re ort units 3re aring 7"ergency and disaster diet sheets "anage"ent =aterial "anage"ent: 3rocure"ent$ in#entory control$ auditing and "aintenance in Hos ital and atient care units 7"ergency and disaster "anage"ent

4b5ecti#es

Content

)nit

Ti"e (Hrs) Th% 3r% *

4b5ecti#es

Content

Teaching Learning acti#ities

+ssess"ent "ethods

(.) (

( ( (

A6

(.) ( ( ( (

/irecting @ Leading: delegation$ artici atory "anage"ent +ssign"ents$ rotations$ delegations ;u er#ision @ guidance 6" le"ent standards$ olicies$ rocedures and ractices ;ta!! de#elo "ent @ &el!are =aintenance o! disci line ControllingB 7#aluation 'ursing roundsB #isits$ 'ursing rotocols$ =anuals >uality assurance "odel$ docu"entation :ecords and re orts 3er!or"ance a raisal /escribe !rgani"ational behavior and human relations the conce ts$ Conce ts and theories o! theories organi-ational beha#iors and :e#ie& o! channels o! techniqu co""unication es o! Leadershi styles$ 3o&er$ ty es 4rgani-a :e#ie& o! "oti#ation: conce ts tional and theories beha#ior ?rou dyna"ics and Techniques o!: hu"an Co""unication and relations 6nter ersonal relationshi s Hu"an relations 3ublic relations in conte8t o! nursing :elations &ith ro!essional associations and e" loyee union Collecti#e bargaining 3artici ate In#service education in lanning 'ature @ sco e o! in-ser#ice and education rogra" organi-ing 4rgani-ation o! in-ser#ice in-ser#ice education education 3rinci les o! adult learning rogra" 3lanning !or in-ser#ice education rogra"$ techniques$ "ethods$ and e#aluation o! sta!! education rogra" 3re aration o! re ort

Lecture /iscussion :ole lays ?rou ga"es ;el! assess"en t Case discussion 3ractice session

7ssay ty e ;hort ans&ers +ssess"en t o! roble" sol#ing

Lecture /iscussion 3lan and conduct an education al session !or inser#ice nursing ersonnel

7ssay ty e ;hort ans&ers +ssess the lanning and conduct o! education al session

A66

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/escribe Management of Nursing "anage"ent educational institutions o! 'ursing 7stablish"ent o! nursing educational educational institution D 6'C institutions nor"s and guidelines Content

)nit

Ti"e (Hrs) 4b5ecti#es Th% 3r%

( ( 3 ( ( A666 ((0) ,

Co-ordination &ith :egulatory bodies +ccreditation +!!iliation D 3hiloso hyB 4b5ecti#es$ 4rgani-ation ;tructure Co""ittees 3hysical !acilities College B ;chool Hostel D ;tudents ;election +d"ission rocedures ?uidance and counseling =aintaining disci line9aculty and sta!! ;election :ecruit"ent Eob descri tion 3lace"ent 3er!or"ance a raisal /e#elo "ent and &el!are <udgeting 7qui "ents and su lies: audio #isual equi "ents$ laboratory equi "ents$ boo0s$ 5ournals etc% Curriculu": 3lanning$ 6" le"entation and 7#aluation Clinical !acilities Trans ort !acilities 6nstitutional :ecords$ and re orts D +d"inistrati#e$ 9aculty$ ;ta!! and ;tudents% () /escribe Nursing as a Profession the ethical 'ursing as a 3ro!ession and legal 3hiloso hyF nursing ractice res onsibil +i"s and 4b5ecti#es ities o! a Characteristics o! a ro!ession ro!essional nurse al nurse :egulatory bodiesF 6'C$ ;'C +cts:- Constitution$ !unctions *) 78 lain Current trends and issues in the 'ursing 'ursing 3ro!essional ethics ractice Code o! ethicsF 6'C$ 6C' standard Code o! ro!essional conductF s 6'C$ 6C'%

Lecture 7ssay /iscussion ty e :ole lays ;hort ans&ers Counselin g session Teaching +ssess"ent Learning "ethods acti#ities ?rou e8ercises

Lecture /iscussion Case discussion 3anel discussion :ole lays Critical incidents Aisit to 6'CB ;':Cs

;hort ans&ers +ssess"e nt o! critical incidents

)nit

Ti"e (Hrs) Th% 3r% * ( *

4b5ecti#es

Content

Teaching Learning acti#ities

+ssess"e nt "ethods

6G

(,) ( ( ( (

78 lain #arious o ortunities !or ro!essional ad#ance"ent

3ractice standards !or nursingF 6'C Consu"er 3rotection +ct Legal as ects in 'ursing Legal ter"s related to racticeF :egistration and licensing Legal ter"s related to 'ursing racticeF <reach and enalties =al ractice and 'egligence Professional Advancement Lecture Continuing education /iscussion Career o ortunities :e#ie&B 3resentatio Collecti#e bargaining n o! =e"bershi &ith 3ro!essional ublished 4rgani-ationsF 'ational and articles 6nternational 3artici ation in research acti#ities ?rou &or0 on 3ublicationsF Eournals$ 'e&s a er "aintenanc etc% e o! bulletin board

;hort ans&er s

$%&%$%NC%S: '(ibliograph)* (% T'+6% 'ursing +d"inistration and =anage"ent$ (st edn$ +cade"ic 3ress: 'e& /elhi$ *000% *% ;ha0har0ar$ < =% 3rinci les o! Hos ital +d"inistration and 3lanning$ Eay ee <rothers: <anglore$ (992% 3% 3ai$ 3ragna% 7!!ecti#e Hos ital =anage"ent$ (st edn$The 'ational <oo0 /e ot: =u"bai$ *00*% ,% ;rini#asan$ + A%=anaging a =odern Hos ital$ (st edn$ ;age 3ublications: 'e& /elhi$ *00*% .% <asa#antha a$ < T% 'ursing +d"inistration$ (st edn$ E 3 <rothers =edical 3ublishers: 'e& /elhi$ *000% 6% ?oel$ s @ Hu"ar$ :% Hos ital +d"inistration and =anage"ent$ (st edn$ /ee and /ee 3ublications: 'e& /elhi$ *000% 1% 3ar0 H% 3ar0Is Te8tboo0 o! 3re#enti#e and ;ocial =edicine$ (1th edn$ =B; <anarsidas <hanot 3ublishers: Eabal ur$ *003% 2% :ussels$ C ;% =anage"ent @ Leadershi !or 'urse =anagers$ 3rd edn$ Eones <artlett 3ublishers: London$ *00*% 9% 9rancis$ 7 = @ /esou-a$ =ario% Hos ital +d"inistration$ 3rd edn$ Eay ee <rothers =edical 3ublishers: 'e& /elhi$ *000% (0% ?oddard$ H +% 3rinci les o! +d"inistration a lied to 'ursing 3ractice$ CH4: ?ene#a$ (966% ((% Hersey$ 3% $<lanchard$ H H @ Eohnson$ 7 /% =anage"ent o! 4rgani-ational <eha#ior+ 3earson 7ducation 6ndian <ranch: 'e& /elhi$ *00*% (*% <arret$ Eean% Card =anage"ent and Teaching$ *nd edn$ 7nglish <oo0 ;ociety: 'e& /elhi$ (961%

%valuation
Internal assessment ,heor): =a8i"u" "ar0s *.

=idter" .0 3re!inal 1. JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ Total "ar0s (*. 4ut o! (. +ssign"ent: ;e"inar (00 Card "anage"ent *. /iet sheet *. Clinical e#aluation (00 JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ Total "ar0s *.0 4ut o! (0 %-ternal assessment )ni#ersity e8a"ination Theory %-amination Mar.s allotted =id ter" 3re-!inal 9inal Sec / A (0 (. (. Sec # ( *0 30 ,0

=ar0s 1. Sec # C *0 30 *0 ,otal .0 1. 1. Duration * hours 3 hours 3 hours

ASSI0NM%N, &!$MA, &!$ 0$!1P S%MINA$ (% *% 3% ,% .% 6% 1% 2% 6ntroduction to the to ic Conce t$ /e!inition History ;ub5ect "atter + lication in nursing !ield ;u""ary Conclusion :e!erences

%2A31A,I!N C$I,%$IA ;ub5ect : To ic : 'a"e o! the student : ?rou : /ate: Ti"e: Total =ar0s: (00 =ar0s allotted: ( * 3 , . :e"ar0s

;' Criteria 6 ;ub5ect =atter (% 6ntroduction *% 4rgani-ation o! Content 3% 3resentation o! to ic ,% :ele#ant e8a" les .% :ele#ant statistical data 6% ?rou artici ation 1% Control o! grou 2% Conclusion 66 + A +ids 9% + ro riate toTo ic (0% ;el! 78 lanatory ((% )se!ul (*% +ttracti#e (3% 3lanning and re aration (,% )se o! a ro riate technology 666 3hysical !acilities (.% 7n#iron"ent (6% Classroo" re aration (1% Classroo" "anage"ent 6A 3ersonal >ualities (2% Aoice and clarity (9% =anneris" *0% :e!erences

0uidelines for 4ard Management $eport (% 6ntroduction 'a"e o! the &ard /uration o! e8 erience &ith dates 4b5ecti#e o! &ard ad"inistration e8 erience *% 4rgani-ation chart o! the &ard /ra& the organi-ation chart o! the &ard and hos ital de icting sta!! osition along &ith co""unication channels and hierarchical lines 3% Card lay out and hysical !acilities o! the &ard /escribe the &ard lay out and hysical !acilities a#ailable and co" are it &ith the standards o! an ideal &ard ,% :e orts and :ecords /escribe the #arious re orts and records "aintained in the &ard ;tudy these docu"ents critically !or co" leteness$ accuracy and rele#ance and gi#e your suggestions and reco""endations% .% 3rocedures @ 3olicies ;tudy the olicies and rocedures and critically e#aluate the" 6ndenting drugs$ stores$ su lies @ describe the" brie!ly +d"ission @ discharge and trans!er Aisitors 4ut ass$ absconding Critically ill atient$ /eath Treat"ents 7"ergency care ;43 !or +na hyla8is$ H6A in!ections$ 'eedle stic0 in5uries$ Hos ital &aste "anage"ent ;ecurity o! the &ard 9ire drills 3re aration o! diet sheet 6% Classi!y the #arious ty es o! drugs$ stores$ su lies and equi "ents in the &ard ;tudy the rocedure !or "aintenance$ store and su lies 1% 7nlist the suggestions and reco""endations 2% Conclusion %2A31A,I!N C$I,%$IA (% Co" rehensi#e *% Clear @ :ele#ant 3% Critical analysis ,% ;uggestions @ :eco""endations .% Conclusion :. :. :. :. :.

JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ Total *. JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

01ID%3IN%S &!$ ASSI0NM%N,S: DI%, S %%, 56 Diet sheet a) /aily basis ;tudy the di!!erent ty es o! hos ital diets @ their dietary allo&ances and &rite a brie! re ort 'otes the rescribed diet !or each atient :ecords in diet sheet b) ?i#e re!erences and illustrations (9igure$ gra h and icture) c) Conclusion (Highlight learning achie#ed) %2A31A,I!N C$I,%$IA (% Clarity and co" rehensi#eness *% +ccuracy o! diet sheet 3% 3re aration o! diet sheet ,% :e!erence @ 6llustration :. :. :. :.

JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ Total: *0 JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

(ASIC ( Sc N1$SIN0 3A( %2A31A,I!N : 4A$D ADMINIS,$A,I!N ;tudentIs 'a"e: ;' 6 66 Total =ar0s : (00 3lace"ent: , 3 * (

666

6A

Criteria Professional Appearance (% 6s &ell groo"ed @ neat uni!or" *% 6s able to "aintain good oise 7N!43%D0% 3% Has 0no&ledge regarding nursing res onsibilities in a% 4rgani-ation @ lanning in days &or0 b% =eeting e"ergency needs c% 3ro#iding co" rehensi#e atient care d% 6ndenting$ "aintaining @ dis ensing o! drugs e% Holding o! in#entories and care o! equi "ents ,% Has 0no&ledge o! #arious records related to atient care% .% Has 0no&ledge o! co""unication rocess P$AC,IC% 6% 6s able to co""unicate e!!ecti#ely &ith di!!erent health tea" "e"bers 1% 6s able to coordinate &ith healthy "e"ber 2% 6s able to lan @ conduct clinical teaching rogra""es 9% 6s able to conduct incidental teaching at the bed side (0% 6s able to render nursing according to identi!ied nursing needs @ roble"s 3%AD%$S IP ((% 6s able to ins ire con!idence and has atience in dealing at all ti"es (*% 6s enthusiastic and a roachable (3% 6s &illing to acce t consequences o! decision and action (,% 6s able to acce t leadershi roles #oluntarily (.% Co-o erati#e and "aintains good 63: (6% +#ails o ortunities !or ersonal @ ro!essional gro&th (1% 3ractices de"ocratic a roach in all dealings $%C!$DIN0+ $%P!$,IN0 AND %2A31A,IN0 (2% +ble to record @ re ort all rele#ant !acts accurately (9% 7#aluate ob5ecti#ely T4T+L 7%8: : 20K @ abo#e : 10 D 19K : 60 D 69K : .0 D .9K : <elo& ,9K , - +l&ays

0$ADIN0: (% ++ *% + 3% < ,% C .% /

3 D =ost o!ten * D 4ccasionally ( D ;eldo"

=+:H; 4<T+6'7/

3en icture o! student

;ignature o! student

;ignature o! clinical su er#isor

;ignature o! Coordinator

;ignature o! 3rinci al

01ID%3IN%S &!$ 3A( 9 P$AC,ICA3 %:P%$I%NC% +d"ission and discharge and trans!er o! atients +ssign"ent o! duties in &ard 3re aration o! duty roaster ;u er#ision o! nursing care 6ndenting o! drugs$ stores and su /iet D =aintenance o! diet sheet 6n#entories - 78 endable and non-e8 endable :e air and re lace"ents Card re ort D Critten and 4ral re orts ;u er#ision and guidance o! ara"edical sta!! and do"estic sta!! %valuation formats for Nursing service Administration and %ducation (% /uties and res onsibilities o! &ard sister *. "ar0 *% 3lanning and i" le"entation o! an in ser#ice education rogra""e *. "ar0 3% 3er!or"ance a raisal re aration o! !or"at *."ar0 +ssess"ent o! grou assign"ent ;r% () 3articulars 4b5ecti#es Contents +dequacy 4rgani-ation :ele#ance 6llustration 3resentation Clarity + ro riate use o! +A aids ?rou 3artici ation Conclusion and su""ary :e!erence Total Total 0* 3 3 3 * * 3 3 * * *. lies =aintenance o! dangerous drugs D 6ndenting$ ;toring$ +ccounting$ :ecording

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