Professional Documents
Culture Documents
Why do I want to use the Repeater Plug-in with the Citrix Virtual Demo Center?
When accessing your provisioned environment within the Citrix Virtual Demo Center over a slow, distant, or highly latent connection, the performance and responsiveness of your environment may suffer. The Repeater Plug-in can serve to alleviate the negative effects of these network conditions and provide a fast LAN-like experience regardless of connection. Note: If the Repeater Plug-in is being used on high speed, short distance, low latency connections, the perceived effect of acceleration may be minimal. The technologies within Branch Repeater and the Repeater Plug-in are designed to deal with network conditions that can cause slow application performance such as packet loss, latency and jitter. The absence of these conditions can often result in the use of the Repeater Plug-in virtually un-noticeable.
1. Download and Install the latest 32-bit or 64-bit Branch Repeater Plug-in from MyCitrix (download link provided below in the Resources and Tools section).
3. When installation is complete, the Repeater Plug-in will automatically start. Once started, you will see the blue Citrix Acceleration icon appear on your task bar icons. 4. Right click on the icon and select Manage Acceleration.
6. Right click the Citrix Receiver icon in your system tray, and select Preferences.
7. From the Preferences menu, select Plug-in status, and then Right click Citrix Acceleration Plug-in, and then select Manage Acceleration.
8.
The Citrix Acceleration Manager will appear. Click on the Configuration tab.
9. In the Signaling Address text box, enter the Branch Repeater Signaling Address that was included in your Citrix Virtual Demo Center welcome email. Note: Your Citrix Acceleration Manager interface may differ from the images shown here. 10. Click Save. 11. Your Repeater Plug-in will attempt to contact the Virtual Demo Centers shared Branch Repeater. Once connected, a series of acceleration rules will be downloaded. This process may take several minutes. Note: Your Citrix Acceleration Manager interface may differ from the images shown here. 12. Click on the Diagnostics tab. There should be at least one connection indicated under All Accelerated Connections. Click on the More button next to these connections. 13. The Accelerated Connections list box should appear. In the list there should be one connection indicated as the Signaling Connection. Click OK. 14. The Citrix Acceleration Plug-in Manager can be closed by clicking on the red X in the upper right corner.
15. Continue connecting to your provisioned environment by following the instructions included in your Citrix Virtual Demo Center welcome email.
I successfully configured my signaling connection however I cannot seem to create any connections that are accelerated?
Ensure you have no client side anti-virus, anti-spyware, or firewall that would be stripping TCP options for connections from your client device. Ensure that your client device is not sitting behind a hardware firewall that would be stripping TCP options for connections from your client device. Open the Citrix Acceleration Manager as described in step #4 (or step #7 if you have Receiver installed) above. Click on the Diagnostics tab. Click on the More button next to the Unaccelerated Connections counter. If connection details are listed in the Unaccelerated Connections list, note the destination TCP port of the connection(s) you are attempting. If the destination port(s) indicated are other than 20, 21, 80, 1494, 2598 or 3389, your connection will not be accelerated. Note: the destination port will be the port number after the second IP address. For example, in this connection example the destination port is port 80: 192.168.89.51:49484 => 65.55.175.186:80.
Open the Citrix Acceleration Manager as described in step #4 (or step #7 if you have Receiver installed) above. Click on the Diagnostics tab. Click on the More button next to the Unaccelerated Connections counter. If connection details are listed in the Unaccelerated Connections list, note the reason indicated. Copy to the clip board the connection details and include them along with a detailed description of your issue and your system specifications in a post to the Virtual Demo Center Forum on Citrix.com (link provided below in the Resources section).