1. HUMAN RESOURCES I. Match each of the following job descri tion with the corres onding job! 1.

He/ she buys all the things that the company needs. 2. He/ she is in charge of checking the accountants work. 3. His/ her job is to make sure that the company has a good image. 4. His/ her job is to find and test new products. . He/ she is in charge of the people who sell the products of the company. !. He/ she types letters" files papers and makes appointments for the boss. #. He/ she has general responsibility for the whole company. $. He/ she makes sure the company meets customers e%pectations" that the products which they want to buy are a&ailable. '. He/ she looks after the companys money. 1(. He/ she does the books and prepares the balance sheets. 11. He/ she is the companys people manager. 12. He/ she makes the products which the company sells. 13. He/ she is responsible for e&erything when the boss is away. 14. He/ she is the person with the most important position in the company. a. )anaging *irector b. ,inance *irector c. /ecretary d. .ssistant 1eneral )anager e. 0roduction )anager f. /ales *irector g. -hief 2%ecuti&e 3fficer h. Human +esource *irector i. -hief .ccountant j. 0urchasing )anager k. *irector of +esearch and *e&elopment l. )arketing *irector m. 0ublic +elations )anager n. 4nternal .uditor

II. Use the following words to co" lete the co" an# organi$ation chart! a. market research5 b. -235 c. wages and salaries5 d. purchasing5 e. pensions5 f. Human +esources5 g. marketing5 h. design department5 i. accounts5 j. -hairman5 k. litigations5 i. 0roduction. 1 6oard of *irectors 2 ,inance 4 0lant management 6udget $ ' +esearch and de&elopment 12

3 7raining # -ompany administration 11

/ales and marketing ! /ales 1( 7ransport and distribution ed

III. Match the following conce ts with their definitions. %hen &se the" to fill in the following ga te't( "a)ing all the necessar# changes! 1. prospects 2. hierarchy 3. moti&ators a. protection from danger/ harm b. to gi&e/ offer a stimulus to do something c. attitude of admiration5 feeling of appro&al and

4. status . fringe benefits !. moti&ate #. self8actuali9ation $. hygiene '. esteem 1(. security

liking d. conditions and practices that ser&e to promote or preser&e health e. factors bringing satisfaction f. the position of somebody in society/ how important others think you are g. compensations to employees beyond the regular payment for the work done h. a system where ideas are arranged in a formal structure i. chances j. self8de&elopment

4n order to ensure that employees work efficiently" a manager must ::1.: his staff. 7he factors influencing moti&ation ha&e been presented as a ::.2::. of needs by )aslow. 7he first group are physiological needs such as food" water" air and sleep. 6efore these needs ha&e been satisfied" people will not think of other needs. 7he second place is held by ::..3:...needs" such as being safe" being free from danger" pain" unemployment and ha&ing a shelter where to stay. ;hen these needs are satisfied" people will ha&e social needs which include the feeling of belonging to a group as well as being accepted and liked by the others. 7he ne%t type of needs are called ::.4:...needs" that is self8respect" the esteem of others" the desire to ha&e power and :: ::. . 7he highest le&el in the hierarchy of needs is held by ::.!:: needs" i.e. the desire to de&elop" to ma%imi9e ones potential" to achie&e ones goals. .nother theory of moti&ation is that worked out by Her9berg. He has a two8factor theory. ::#::.. include challenging work" career :..$:.." responsibility and recognition" promotion. 7he second group of factors" ::.':: factors" refer to conditions of work such as salary and ::1(::" relationships with colleagues" job security" status. 7he latter group does not gi&e increased satisfaction. Howe&er" the absence of such factors is likely to lead to dissatisfaction. I*. Co"bine one word fro" the bo' on the left with one word fro" the bo' on the right so as to obtain word artnershi s related to organisational beha+io&r. %hen( co" lete the sentences below. 1. human 2. incenti&e 3. change 4. appraisal . moti&ation !. job #. leadership $. e%ecuti&e '. sickness 1(. selection 1. 2. 3. 4. . !. #. $. '. 1(. *. a. satisfaction b. burnout c. record d. management e. theory f. scheme g. resources h. <ualities i. inter&iew j. procedure

7hese days people talk about ::::.rather than personnel. /tress and o&erload are both common causes of ::::: . +ates of pay" recognition and opportunities for personal growth contribute to o&erall ::::::. . *emoti&ated employees tend to ha&e a fairly poor ::::::.and are prone to absenteeism. .n:::::::.is one way of monitoring employee performance and personal de&elopment. .n :::::::..may include health insurance" a company car and contributory pension plan. 7o get into Har&ard 6usiness /chool you ha&e to go through a rigorous ::: . 2ssential ::::..include decisi&eness and the ability to get the most out of employees. .ccording to one::::::.." gi&ing people more autonomy is better than a higher salary. 4n a global market in which nothing stays the same" :::::.has a crucial role to play. ,ill in the ga s with the right hrase fro" the ones gi+en below!

bank holiday maternity lea&e part8time golden handshake staff turno&er

character reference probation period short list job description tied cottage

clocking8in middle management backroom staff girl ,riday white collar

in8ser&ice braindrain head hunter labour force

made redundant minimum wage glass ceiling sick pay

1. :::::. workers work in the office. 2. 7he :::::..has generally been associated with the international migration from less de&eloped to more de&eloped countries" especially of highly educated indi&iduals. 3. :::::. time is when employees should arri&e at work. 4. 7he role of the ::::is to ensure that companies get the most <ualified job candidates. . ..:::::. is people who are below those who are in control of the company as a whole. !. :::::. is a period in which a woman is absent from work in the weeks before and after she gi&es birth. #. 7he :::::: is the supply of people in a particular country or area who are able and willing to work. $. 4f you work :::::.." you work for only some of the day or the week. '. . :::::::::.. is the smallest amount of money that an employer is allowed to pay to employees. 1(. . :::::::: is an official holiday when most businesses are closed for a day. 11. .::::::::. is a written statement of a person=s good <ualities" written by someone who knows the person well" which is sent to a future employer. 12. . ::::::::. is a list of the responsibilities which you ha&e to perform in your work. 13. . :::::::: is a list of people who ha&e been judged the most suitable for a job. 14. ::::::::.. training takes place during your time at work. 1 . :::::::: is the amount of employees joining and lea&ing the company within a period of time. 1!. :::::::: is money gi&en by an employer to someone who cannot work because of illness. 1#. :::::::.. are people in an organisation whose work is not seen by the public. 1$. .:::::::.. is an amount of money paid to senior managers when they lea&e the company. 1'. .:::::::: is a point beyond which you cannot impro&e your position at work. 2(. .:::::::: is a house owned by your employer that you can li&e in for as long as you are employed. 21. 4f someone has been ::::::..he has lost his job. 22. . &aries widely depending on the business" but usually lasts anywhere from 3( to '( days. 23. . :::::::..is a type of secretary or general helper in an office" ha&ing to do different types of work. *I. %ranslate into English! 1. .m trimis o cerere pentru acest post acum 1 9ile" dar >nc? nu am primit niciun r?spuns. 2. )uncitorii din produc@ie au primit o m?rire de salariu de $A. 3. *e cBnd se face selec@ia candida@ilor pe calculatorC 4. .cest program de calculator a fost special conceput pentru a satisface necesit?@ile ser&iciului nostru de contabilitate. . .m studiat dreptul timp de trei ani iar >n pre9ent m? preg?tesc pentru a ob@ine o diplom? de licen@? >n conducerea >ntreprinderii. !. Doul director al oficiului de calcul a concediat luna aceasta mai mult personal decBt predecesorul s?u >n cinci ani. #. .nul acesta firma noastr? a instalat un sistem de supra&eghere computeri9at" ceea ce a pro&ocat luna trecut? declanEarea unei gre&e >n rBndul muncitorilor. $. .@i fost &reodat? s? &ede@i sucursalele noastre din pro&incieC '. /tephen Ei8a terminat perioada de prob?" dar mai are >nc? dreptul la un concediu. 1(. ,irma lui a dat faliment Ei el nu Ei8a g?sit un alt post de contabil.