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Thank you for purchasing our ARM software. We very much appreciate the support of our clients and are grateful for your continued ideas for new features. Please follow the directions below to install a new ARM version.
Table of Contents
Step 1: ARM Installation Instructions ..................................................................................................... 1 Sequence of screen shots during the ARM install .................................................................................... 2 Step 2: Install ARM 9 Software License CD ........................................................................................... 3 Step 3: ARM Login Passwords ................................................................................................................ 4 Tips for Getting Started: ........................................................................................................................... 4 How do I learn ARM?............................................................................................................................... 4 Windows Security Settings to Successfully Use and Update ARM ......................................................... 4 Previous GDM Study Definition Versions ............................................................................................... 5 Installing Company Customizations on new computer ............................................................................ 5 Using Company Customizations ............................................................................................................... 5 Information needed when contacting offices for ARM support ............................................................... 5 Reinstalling ARM on same computer Use Detect and Repair ............................................................... 5 Change License Investigator Name or Company Name ........................................................................... 5 ARM ST is additional license ................................................................................................................... 6 ARM Training session before NAICC conference ................................................................................... 6 Additional Questions?? ............................................................................................................................. 6
2. Insert ARM program CD into the CD/DVD drive on your computer. ARM setup should run automatically (it may take up to 2 or 3 minutes to begin.) Note: If ARM setup does not start within 2 or 3 minutes choose Start, Run (or hold Windows key R) and enter d:\setup.exe to begin the Setup If installing on a 64-bit computer, see special install instructions at end of this document. and press program.
3. During installation choose the Next button after making your selection, or the Back button to change an option before installation. We recommend accepting the defaults. 4. Your computer may reboot once or twice during installation. ARM install should re-run automatically after a system reboot. If not, please re-run ARM installation manually. 5. Press Finish to close the ARM installation program.
4. Double click on the *.a7l license file to install license on ARM version 8.3.4 or newer (name: ARM 9 = ARM 9 license; #### = your ARM serial number; a7l= double click mouse to install). First ARM 9 program will begin.
5. Press OK on License has successfully installed dialog to display the ARM login screen.
Demonstration ARM and ARM ST Program: Enter DEMO as user name and DEMO as the Password. Note: Some program options are disabled in demonstration versions of ARM and ARM ST. Congratulations! You have completed the ARM installation!
Go to File tab of Tools - Options to define the location to store automatic backups of changes to ARM studies. Use a flash drive or USB hard drive to provide security against losing information from data entry mistakes or hard drive crash.
2. When emailing for support, include trial *.dat9/.dat8 file along with print screen of ARM message or when action occurs (hold down Ctrl button and press PrtScn button then right click mouse and paste image in DOC file) when requesting help on issues. It is extremely helpful to know the exact message or location within ARM that this action occurred. Also what steps happened before your question too. 3. For a printing issue also include the report printout. (On Print menu in the lower right corner is Print to Word Processor or Adobe PDF). Please be as specific as possible describing how you want the printout to be different so we can recommend which report option can be used to accomplish your task.
Additional Questions??
Visit www.gdmdata.com for information about new features, updates, and installations issues.