IRT370 46C Col13 NW

IRT370 Headquarters -- Store Connections: Retail Store
IRT370
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! SAP AG 2001
Headquarters -- Store Connections: Retail Store
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!" Release !" June
4.6C
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2001 50046214
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Copyright
Copyright 2001 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice.
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SAP Retail
LO521 2 days
Level 2
IRT100 5 days IRT310 SAP Retail Process Overview
Level 3
3 days SAP Retail Master Data IRT320 3 days SAP Retail Pricing and Promotions IRT330 3 days SAP Retail Buying
Pricing in Purchasing LO620 3 days Pricing in SD LO525 2 days Consumption-Based Forecast LO520 3 days Purchasing Details/Optimization LO530 5 days Basic Processes in Wareh.Management LO610 2 days Shipping LO611 3 days Transportation LO615 2 days Billing LO605 4 days Sales LO925 2 days Cross-Application Business Processes in SD and MM LO515 3 days Invoice Verification
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IRT340 3 days SAP Retail Supply Chain Management IRT350 3 days SAP Retail BW/MAP IRT360 3 days SAP Retail Store Connection IRT370 2 days SAP Retail Store
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Prerequisites:
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Recommended: Good knowledge of content of IRT310 Retail Master Data Good knowledge of content of IRT320 Pricing and promotions Good knowledge of content of IRT330 Requirements Planning and Buying Good knowledge of content of IRT340 Supply Chain Management Good knowledge of content of IRT360 Store Connections-POS Interface Essential: Good knowledge of content of IRT100 Retail Process Overview
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Target Group
Project Team members responsible for setting up Retail Store Internet/Intranet Communications SAP and partner consultants
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! SAP AG 2001
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Course Goals
This course will enable you to:

# Configure the SAP Retail Store
processes # Use the SAP Retail Store # Use mySAP Workplace
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SAP AG 2001
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Course Objectives
At the conclusion of this course, you will be able to:

# Configure mySAP Retail to communicate
with SAP Retail Store

# Explain the processes available through
SAP Retail Store
Only
# Use SAP Retail Store to perform store tasks # Explain the processes available through
Internal
mySAP Workplace
# Use mySAP Workplace
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Contents
Preface Unit 1 Unit 2 Unit 3 Introduction Internet Transaction Server Purchasing Processes Inventory Management Processes Unit 5 Unit 6 Unit 7 Unit 8 Unit 9 Sales Processes Information Accessing Master Data mySAP Workplace-Retail
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Unit 4
Internal
Conclusion
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Exercises Solutions Appendices

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Introduction
Contents:
! Main Business Scenario ! Overview of SAP Retail Store Architecture ! Overview of Business Processes
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IRT370
1-1
Introduction: Objectives
At the conclusion of this unit, you will be able to:

! Describe the Retail Store architecture ! List the business processes that SAP Retail
Store has available
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IRT370
1-2
Course Overview
Unit 1 Introduction
Unit 2 Internet Transaction Server Unit 3 Purchasing Processes Unit 4 Inventory Management Processes Unit 5 Sales Processes Unit 6 Information Unit 7 Accessing Master Data Unit 8 mySAP Workplace - Retail Unit 9 Conclusion
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1-3
Main Business Scenario
R300-DC
10 13 14
15
R301-DC
Only
11
Smart SmartRetailer, Retailer,Inc. Inc.
Internal
20 12 R316 R317
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! SAP AG 2001
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SAP
"# You "# You
are a member of your companys store communication integration team. must create the appropriate configuration to use SAP Retail Store in your stores.
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"# Other
project teams already have configured the core business processes on SAP Retail. You have been requested to determine the optimum configuration to communicate with the stores. $# Configuration assumptions: specialty stores provide small hardware along with sporting goods and electronics through stores in three western US states. replenishment will be run for all stores and it is company policy to run promotions for selected articles. Workplace will be used by the office staff and management for additional processes not covered by SAP Retail Store.
Internal
"# Your
"# Central
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"# mySAP
SAP AG
IRT370
1-4
SAP Retail Store Case Study

mySAP Workplace
Store Manager Workplace Server
IDES Smart Retailer Inc. IDES Smart Retailer Inc.
Retail Store
Purchasing activities Inventory management Sales
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ITS Server Nightly: Sales Receipts Loss Prevention Converter Nightly: Article + Price EAN
POS Server
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Vendors
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"# Unit
Case Study:
$# Smart Specialty is installing SAP Retail. The company has many small stores with fairly high sales staff and stock clerk turnover. Their stores have fairly simple POS systems which limits how much data they exchange with headquarters. Smart Specialty will make use of personal computers and SAP Retail Store to handle their store information that has been handled manually up to now. $# Smart Specialty is using WP_PLU and WP_EAN as outbound message types to supply the store with data to drive their cash registers. They are recording sales and register activity and reporting that using inbound POS messages. $# The stores carry some articles that customers purchase in store but are delivered directly by the vendor to their homes. Sales clerks will use Retail Store to record these transactions online. $# The merchandise managers will be ordering merchandise and stock clerks recording those receipts using Retail Store. $# The store manager and other office staff will use additional transactions via mySAP Workplace.
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1-5
Comprehensive Retail Store Functions
Information
Sales
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Master data
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Inventory management
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Purchasing
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SAP
Master "#
data $# Display assortments, product catalogs, stores, sales prices, shelf layout, and display and maintain customers "# Purchasing $# Enter store orders including PDC interface $# Maintain purchase requisitions and generate store orders "# Goods movements $# Enter goods receipts, stock transfers, and item quantities for physical inventory documents also via PDC. $# Maintain physical inventory differences "# Sales $# Enter/maintain sales orders and display sales order status. Change sales prices. "# Information $# Display/maintain promotions and allocation tables $# Display stocks and standard analyses (SAP standard analyses) "# Mail $# Send/receive mails and attachments (PPT, WORD/EXCEL) $# Manage private folders Authorization check "# $# At store and transaction level
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SAP AG
IRT370
1-6
Introduction: Unit Summary
You are now able to:

! Describe briefly SAP Retail Store architecture ! Describe the processes available with SAP
Retail Store
! Describe briefly mySAP Workplace
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IRT370
1-7
Internet Transaction Server
Contents: ! Overview of Internet Transaction Server (ITS) ! ITS Components ! How ITS works with mySAP Retail
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IRT370
2-1
Internet Transaction Server: Unit Objectives
At the conclusion of this unit, you will be able to: ! Describe the Internet Transaction Server (ITS) ! Describe the components delivered with mySAP Retail
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! Explain how ITS facilitates information transfer between mySAP Retail and SAP Retail Store
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IRT370
2-2
Course Overview
Unit 1 Introduction
Unit 2 Internet Transaction Server

Unit 3 Purchasing Processes Unit 4 Inventory Management Processes Unit 5 Sales Processes Unit 6 Information Unit 7 Accessing Master Data Unit 8 mySAP Workplace Unit 9 Conclusion
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IRT370
2-3
Internet Transaction Server: Business Scenario
! We want to use SAP Retail Store in our firm, to do so we must install the Internet Transaction Server component that is supplied with our mySAP Retail solution. ! Before we install ITS, we would like to understand what it is and how we use it.
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2-4
SAP Retail & The Web: The Solution
Browser Browser Intranet Browser
Firewall Internet Web Server

SAP Retail
Browser
ITS
Internal
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PC
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Browser
PC
GUI
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SAP
"# The
Use
Internet Transaction Server (ITS) is the essential link between the R/3 System and the internet. It enables Internet and intranet users to communicate directly with SAP Retail and run the various transactions, components and reports as internet applications. ITS is a gateway located between one or more Web servers and one or more R/3 application server. shown on this slide, one ITS can provide both SAP Online Store and SAP Retail Store using one ITS. Similarly, headquarters staff can access SAP Retail using a standard SAPgui.
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"# The "# As
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IRT370
2-5
SAP Internet Transaction Server
! Maps SAP screens to HTML pages ! Drives transactions within the R/3 system
"
Application server sees a SAP GUI
! Separation of Business Logic and Visual Appearance
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! Supported through release upgrades
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IRT370
2-6
How SAP offers service on the Web (1/7)

ITS SAP Retail
Web Server Browser WGate AGate
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SAP AG
IRT370
2-7

ITS SAP Retail
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MIME Files Builder Videos Sound-Data etc.
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SAP AG
IRT370
2-8

ITS SAP Retail
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Service Files Service description HTML Templates Language Resource Files
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SAP AG
IRT370
2-9

ITS SAP Retail
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Service Files Service description HTML Templates Language Resource Files
Application ABAP Dynpro Screens Customization
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IRT370
2-10

ITS SAP Retail
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MIME Files Service Files Builder Service Outside R/3 description Videos HTML Templates HTML Visualization Sound-Data Language Resource etc. Files
Application ABAP Dynpro Screens Customization
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IRT370
2-11

ITS SAP Retail
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Application ABAP Inside R/3 Dynpro Screens Business Logic Customization
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IRT370
2-12

ITS SAP Retail
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SAP@Web Studio or ABAP Workbench
Application ABAP Inside R/3 Dynpro Screens Business Logic Customization
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ABAP Workbench
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SAP
"# The
R/3 programming languages are provided with the application CD as are the service and mime files. within SAP Retail is performed through a SAPgui access to your system. Service files, HTML Templates, graphics, and language resource files are easily installed on your ITS server.
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"# Customization
The "#
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2-13
WGate and AGate

! WGate
"
AGate
"
encapsulates the various supported HTTP server interfaces such as
is the main component of ITS is responsible for session management including
$ $
CGI (Common Gateway Interface) NSAPI (Netscape Server Application Programming Interface) and ISAPI (Internet Server Application Programming Interface)
"
$ $ $ $
Only
mapping of R/3 screens or function modules to HTML Web-session timeout handling R/3 connection management generation of HTML documents
Internal
"
in a transparent manner passes the requested data to the AGate component receives the HTML pages from AGate in a secure way
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IRT370
2-14
Processing One Request From The Web (1/9)
User UserRequest Request

SAP Retail
WGate
AGate
Internal
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Browser
Web Server
HTML Templates Language Resources
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! SAP AG 2001
SAP
SAP
"# The "# It
ITS manages all requests and responses that pass between a Web browser and an SAP system.
has two main components:
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Use
%# WGate - Web server gateway, which receives requests from the Web browser via the web server and forwards them to AGate. Note that the WGate always resides on the same machine as the Web server. %# AGate - Application server gateway, is the link between the ITS and the R/3 application server. It is the core processing component of the ITS. It receives requests from WGate, processes the request and sends the relevant details to SAP Retail. AGate retrieves the result from SAP Retail, processes it, and sends the response back to WGate. %# AGate is responsible for handling all session, service, and user management, and for generating the HTML documents that are sent to the Web browser via WGate.
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SAP AG
IRT370
2-15
Call CallWGate WGate

SAP Retail
WGate
AGate
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Browser
Web Server
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IRT370
2-16
Send Prepared Send Prepared Request Request

SAP Retail
WGate
AGate
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Browser
Web Server
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SAP AG
IRT370
2-17

Load Load Service ServiceFile File Send Prepared Send Prepared Request Request
SAP Retail
WGate
AGate
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Browser
Web Server
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SAP AG
IRT370
2-18

SAP Retail
R/3 R/3Input Input WGate AGate
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Browser
Web Server
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SAP AG
IRT370
2-19

SAP Retail
Internal
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Browser
Web Server
R/3 R/3Output Output

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SAP AG
IRT370
2-20

SAP Retail
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Browser
Web Server

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Use
Load Load HTML HTMLTemplate Template Language Resource Language Resource

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SAP AG
IRT370
2-21

SAP Retail
Internal
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Browser
Web Server

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HTML HTMLPage Page
Use

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SAP AG
IRT370
2-22
Processing One Request from the Web (9/9)

SAP Retail
Internal
Only
Browser
Web Server

Partner
HTML HTMLPage Page
HTML HTMLPage Page
Use

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SAP AG
IRT370
2-23
Physical File Location on ITS - AGate

Program Files SAP
AGate
Service files
name of ITS - TOR services
Only
wosm.srvc wosr.srvc
templates name of service - WOSM theme 90
Internal
Partner
Template files
saplwosm_100.html saplwosz_1000.html wosm_en.htrc wosm_de.htrc
Resource files
Use
! SAP AG 2001
SAP
SAP
"# As
noted, the Agate is the core processing component of the ITS. is accomplished through the resident files.
"# This
Partner
Use
"# The
service files determine which system, client, theme and transaction to use. This results in identifying the appropriate template to use. the services and templates are language specific parameters. parameters are defined in the language resource files so that when you sign on in a specific language, all subsequent displays will be in the correct language.
Within "#
Internal
"# Those
Only
SAP AG
IRT370
2-24
Physical File Location on ITS - WGate
WGate
WWWRoot SAP
ITS
Mimes
Internal
Only
service name - wosm)
theme 90 button.gif menu_bg.gif
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Mime files
Use
! SAP AG 2001
SAP
SAP
"# The
WGate files hold components that are delivered to template pages when requested by the AGate.
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SAP AG
IRT370
2-25
Single Host Installation
ITS
Web Server
SAP Retail
WGate
HTTP HTTPS
NSAPI CGI
TCP/IP
AGate
ISAPI
DIAG RFC
Internal
Only
Partner
Windows NT 4.0 Server (Intel) NTFS Hard Drive
Use
WGate
! SAP AG 2001
SAP
SAP
"# You
can install both WGate and AGate on the same hardware. This arrangement is recommended for your development and test systems. You can also have multiple virtual ITS on one machine. have performed one physical installation, you can create any number of additional instances by repeatedly running the ITS setup procedure. virtual instance should correspond to precisely one SAP Retail Client. And each instance should also have its own dedicated Web server instance. %# ISAPI - Internet Server Application Programming Interface
Partner
Use
"# Once you
Each ITS "#
Internal
"# Supported options:
Only
%# NASAPI - Netscape Server Application Programming Interface %# CGI - Common Gateway Interface
"# Other
acronyms:
%# Diag - Dialog %# RFC - Remote Function Call %# HTTP - HyperText Transaction Processor %# HTTPS - HyperText Transaction Processor Secure
SAP AG
IRT370
2-26
Dual Host Installation

When? Load distribution Security
ITS
HTTP HTTPS
ISAPI NSAPI CGI WGate AGate TCP/IP
DIAG RFC
SAP Retail
Internal
Only
Web Server
Partner
Windows NT Server 4.0 (Intel) NTFS Hard Drive
Windows NT Server 4.0 (Intel)
Use
! SAP AG 2001
SAP
SAP
"# For
Use
production systems, we recommend that you install WGate and AGate on separate hosts for security reasons. Installing the two components on separate hardware makes it possible to install a firewall between the two and increase your level of security. the WGate and the AGate are installed on two different computers, note the following requirements: - The AGate requires a Windows NT 4.0 Server (Intel), and NTFS hard drive. - The WGate must be installed on the same computer as the HTTP server. UNIX operating systems can also be used instead of Windows NT 4.0.
Partner
"# When
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IRT370
2-27
Virtual ITS
Central ITS Server
ITS ITS DEV DEV ITS ITS ITS CON CON
! Virtual HTTP Servers enable several complete ITS Servers to be installed on one NT Server
Only
Virtual Web Servers
Internal
ITS ITS PRD PRD
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Use
! SAP AG 2001
SAP
SAP
"# If
more than one virtual HTTP server is used, several complete ITS servers (WGate and AGate) can be operated independently from each other on one computer. installation allows test and quality assurance systems to be installed on the same NT computer. Due to security reasons, the production system should be separated from these two systems and should be installed on a different NT computer.
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"# This
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SAP AG
IRT370
2-28
Virtual ITS Servers

Development Development R/3 R/3 DEV DEV Transport Transport IAC IAC Customizing Customizing Templates Templates Consolidation Consolidation R/3 R/3 CON CON
Central ITS Server
ITS ITS DEV DEV
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Only
ITS Web Server
ITS ITS CON CON ITS ITS PRD PRD
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Production Production R/3 R/3 PRD PRD

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Transport Transport IAC IAC Customizing Customizing Templates Templates
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2-29
Administration Instance
! Browser Based Administration and Monitoring Capability ! Flexible Configuration Capability via Web
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! Dedicated tool for ITS
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IRT370
2-30
Virtual ITS Instances Overview
ITS Instance Statistics
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Listing of ITS Instances on Server
Internal
ITS Server Overview
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SAP AG
IRT370
2-31
Internet Transaction Server: Unit Summary
You are now able to: ! Describe the Internet Transaction Server ! Explain the components of ITS ! Explain how ITS facilitates information transfer between mySAP Retail and SAP Retail Store
Internal
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IRT370
2-32
Purchasing Processes
Contents: ! Store Assortment List ! Store Order Control ! Store Order ! Goods Receipt
Internal
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SAP AG
IRT370
3-1
Purchasing Processes: Unit Objectives

! Describe the Store Assortment List and how to
customize an Assortment List Profile

! View the Assortment on-line ! Customize Store Order ! Customize Goods Receipts ! Create a Store Order ! Create a Goods Receipt
Internal
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SAP AG
IRT370
3-2
Course Overview
Unit 1 Introduction Unit 2 Internet Transaction Server
Unit 3 Purchasing Processes

Unit 4 Inventory Management Processes Unit 5 Sales Processes Unit 6 Information Unit 7 Accessing Master Data Unit 8 mySAP Workplace Unit 9 Conclusion
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SAP AG
IRT370
3-3
Purchasing Processes: Business Scenario
! Smart Speciality Stores use SAP Retail Store to
maintain their inventory. Headquarters runs replenishment nightly and the stores have up until noon the next day to modify the quantity proposals.
! Articles are purchased from external vendors as
Only
well as the distribution centers and all this is handled efficiently in the background
! Goods receipt is recorded at the store upon
Internal
arrival so that inventory is always current.
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IRT370
3-4
Assortment List: Topic Objectives

Master data
At the conclusion of this topic, you will be able to:

! Describe the Assortment List ! Customize the Assortment List for SAP Retail
Store
! View the Assortment List in SAP Retail Store
Internal
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IRT370
3-5
Assortment List Contents
All articles that can be ordered per store within a given time, description of new articles and those to be discontinued
Information about sources of supply (DC or vendor, purchase information, delivery unit, sales unit)
Internal
Only
Information about important movement data (promotions, allocation tables, last orders) Information about presentations and article sales (labels, sales prices, layout specifications)
Partner
Use
! SAP AG 2001
SAP
SAP
"# The "# A
Assortment list contains selected data of the integrated article maintenance that are relevant for the store or customer. source determination is made for the articles so that the store knows from where to order each article. More than one source can be transmitted.
Partner
Use
Optionally, "#
Internal
transaction data (promotions, allocation tables, orders) are read as well. This data can support the store's merchandise planning functions. about the layout of the store provides directions for article placement and planning by visual inspection and also, where necessary, for generating shelf-edge labels.
"# Information
Only
SAP AG
IRT370
3-6
Assortment List Types: Customizing
IDES IDESSmart SmartRetailer RetailerInc. Inc.
Only
C u s t o m i z e
Assortment list Types

Assort Des. Lead time Cycle, No. of list type Assort. change change list versions versions F H A 2 3 3 5 14 7 3 4 4
Internal
Partner
Use
! SAP AG 2001
SAP
SAP
"# The
above example has three types of Assortment List which allows for different cycles for the three types of articles in our training company--Food, Hardware, and Apparel articles. Assortment list types allows multiple versions to be handled by a single Assortment List profile.
Partner
Use
"# Using
Internal
Only
SAP AG
IRT370
3-7
POS Outbound: AL Version Management
Definition of n change versions before the next full version

Version 1 (full version) Lead time 2 days Cycle time 5 days Version 2 (change version) ... next full version
Internal
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Only
08/10 = 1st generation
08/15 = Next Generation
08/20
t n+1
Use
! SAP AG 2001
SAP
SAP
"# Version "# The
management is recorded in the Assortment List Type entries in the system. This slide provides a detailed look at how version management works. cycle time definition provides the data for the system to calculate the validity period and the next generation dates for the assortment list. addition, you can define how many change versions to send before the system sends a full version.
Partner
Use
In "#
Internal
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SAP AG
IRT370
3-8
Assortment List Profile: Customizing (1/4)
Only
c u s t o m i z e
Maintain profile for assortment lists

RS00
AL profile
RS00
Key Key Assortment list type
Internal
Parameters Parameters
AL applic. mode
Cond. Type group
Reduction
1
US00
Partner
......
Use
! SAP AG 2001
SAP
SAP
"# Like "# The
all other profiles in R/3, the Assortment List profile handles data entry in a most efficient fashion. Parameters are: $# Application mode: how will the assortment list be used. - 1 Save versions, do not send as message - 2 Send as message, do not save versions - 3 Send as message and save versions - 4 Do not save any version or send any message. $# Mode 1 is recommended for Retail Store. However, mode 3 can also be used. A saved version is the critical requirement for SRS. $# Condition Type Group - Group created to handle conditions used to prepare pricing for download. $# Reduction - If you have created a reduced Assortment List message, enter the name in this field. Otherwise, the system will use the full WBBDLD message. This has little or no effect on SRS use of Assortment list.
Partner
Internal
Use
Only
SAP AG
IRT370
3-9
Assortment List profile: Customizing (2/4)
Only
C u s t o m i z e
Maintain profile for assortment lists

RS00 Sorting procedure AL structure Number of lines Print form OutputDevice Assortment_List
...
Internal
WBBP_STORE
Partner
......
Use
! SAP AG 2001
SAP
SAP
"# Sorting
Procedure controls how the Assortment List will be structured and displayed in SRS. The options are by: 1 - Department, layout area 2 - Layout area 3 - Vendor, vendor sub-range, article number 4 - Vendor, merchandise category, article number 5 - Department, merchandise category, article number 6 - Merchandise category, article no. 9 - Other, a user exit. $# If you order directly from vendors, it is important that you chose sorting procedure 3 or 4.
Partner
Internal
Use
Only
"# Assortment
List data line structure. This field identifies a dictionary structure that is used to create and interpret the assortment list data line. While the system is supplied with several Assortment List structures, for SRS it is recommended that you use: WBBP_STORE of lines is to designate the number of lines that fit on a single page of the assortment list. This allows one to create a table of contents for the assortment list. for printing the assortment list. This is used in conjunction with the data line structure. is the name of your printer, if you want a printed assortment list.
"# Number
Format "#
"# OutputDevice
SAP AG
IRT370
3-10
......
Only
c u s t o m i z e
Maintain Maintain profile profile for for assortment assortment lists lists
RS00
Internal
Print immed. Flag changes Sales usage Recipient determin.
Partner
Use
! SAP AG 2001
SAP
SAP
"# Print "# Flag
immed.(iately). Select this field if you want the system to print the assortment list immediately after creating the assortment list. changes, tells the system to examine the master data changes even when creating a full version. Selecting this field has performance implications. usage, selecting this field allows an article to remain in the assortment list after the end of the ordering period. The article remains until the end of the selling period. determin., identifies that the system should use the ALE distribution model to determine where to send the list when creating IDocs. This has performance implications and should not be used for Retail Store.
Partner
Use
Sales "#
Internal
"# Recipient
Only
SAP AG
IRT370
3-11
Only
c u s t o m i z e
Maintain Maintain profile profile for for assortment assortment lists lists
RS00
Other Other functionality functionality
Internal
Vendor Info. Ext. change info Ext. layout modules Lyt module versions
Partner
Use
! SAP AG 2001
SAP
SAP
"# Vendor "# Ext.
Info Select this field to include Vendor information in the assortment list. When this field is not selected, there may be missing parameters in store orders. change info If you are including change information from an external source, select this field. Layout modules If you are using an external space management system for your store layout, select this field. module versions For future use.
Partner
Use
Ext. "#
"# Lyt
Internal
Only
SAP AG
IRT370
3-12
Assortment List: Change Message
Assortment Assortment user user

IDES . Inc IDESSmart SmartRetailer RetailerInc. Inc.
D e f I n e
Sales organization Distribution channel Store to
Assortment Assortment list list
Internal
Only
Assortment list type
to
Control Control data data

Do not use cycle Generate merged versions Parallel processing Max. no. processes Logon/server group
Partner
Use
! SAP AG 2001
SAP
SAP
"# Preparing
Use
to run the Assortment List message automatically on a regular basis, requires that you create variants of the report. You define your variants at POS Outbound, Assortment List Change message. may choose to ignore an assortment list type cycle and include all articles assigned to the defined user selections. must also choose to merge all other change versions with the last full version after the system generates this change version. This is required for SRS. Without a merged version, only a change version exists and Retail Store ignore that because it requires the full list of articles.
Partner
"# You "# You
Internal
"# You
also determine at this time, if the system will process the messages using multiple application servers, if you want to limit the number of processes running in parallel, and the name of a server group to perform the parallel processing.
Only
SAP AG
IRT370
3-13
Store Order: Topic Objectives

! Describe Store Orders ! Customize the Store Order for SAP Retail Store
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
3-14
Store Order Overview

Purchasing
Order Order data data
Head office
Store
Only
Requirement interpreted as
Purchase requisition, purchase order, or delivery
Internal
Partner
DC
Delivery Picking Goods issue Billing
Delivery
Use
Vendor
! SAP AG 2001
SAP
SAP
"# Store
Use
order is the tool used by stores (or customers), to identify replenishment needs to SAP Retail. The central SAP Retail system triggers the actual procurement using the systems purchasing and shipping functionality.
Partner
"# Upon
Internal
receipt of store order data, SAP Retail checks for missing details that are required for further processing, but were not provided by the store (e.g., order unit, source of supply, ...). It adds these details, using information stored in the system. Further, it optimizes individual order items, adapting order quantities to minimum order quantities, or rounding to logistical units of measure according to a defined rounding profile. If the augmented data is sufficient, they are used to create a document that triggers the procurement of the articles. Depending on the customizing settings of SAP Retail, the document can be: - a purchase requisition (PReq), or - a purchase order (PO), or - a delivery.
Only
SAP AG
IRT370
3-15
Store Order: Customizing (1/6)
Only
C u s t o m i z e
Store order control

IP00 Key Key POS inbound profile Doc. Doc. control control IP00
Internal
Document cat. default delivery sales order PO PReq Default del. type Sales document type Default order doc. type
3 LO OR UB
Partner
Use
! SAP AG 2001
SAP
SAP
"# Store "# The
order processing must be customized in POS inbound profile Store Order controls. These can be defined at store level, or at store/merchandise category (MC) level. processing of store order data in SAP Retail can be customized as follows: 1 - Create a PReq 2 - Create a PO unless there is an error, then create a PReq 3 - Create a PO 4 - Create a delivery 7 - Create a sales order 8 - Create a copy of a PO, do not send message to vendor A - Create a PO for the supplying DC if sufficient stock is available, otherwise create a PO for the corresponding regular vendor B - Create a PO for the DC, if order quantity does not exceed the DCs maximum issue quantity; otherwise create a PO for the regular vendor C - Stock on hand, otherwise other DC, otherwise create a PO for the regular vendor $# Default follow-on document to use, if no other directions are given:
Partner
Internal
Use
Only
SAP AG
IRT370
3-16
Only
c Store order control u Stores POS s Inbound profile t IP00 o m Doc. Doc. control control i z e Substitute doc. type NB
...
...
Internal
Substitute doc. type UB Group items X
Partner
...
Use
! SAP AG 2001
SAP
SAP
"# Substitute
document types for (standard) NB and UB
Use
$# If the standard document types for purchase orders (i.e., NB and UB) have been renamed in (MM-) customizing of the SAP R/3 system, their new names must be specified here. Note: It is NOT recommended to rename NB and UB! Grouping of "# order items (flag only used at store level) $# If activated, store order items containing the same article, receiving store, ... are combined to a single item in the follow-on document created from the store order.
Partner
Internal
Only
SAP AG
IRT370
3-17
Only
C u Stores POS s Inbound profile t IP00 o m i z e
Store order control
Communication Communication Warning level error mess. Reply type
...
Internal
Partner
...
Use
! SAP AG 2001
SAP
SAP
"# Scope
Use
of message log (flag only used at store level) Depending on the selection made in this field, not only errors, but also warnings or notes are logged during processing of store order IDocs. of store order confirmation (flag only used at store level) This flag is only relevant for confirmation of store order. Depending on its value: EITHER everything, OR changes only, OR all store order items, including variances,
Partner
"# Scope
Internal
Only
are to be confirmed to the sender of the store order. Neither of these fields is relevant for Retail Store.
SAP AG
IRT370
3-18
Only
C Stores POS u Inbound profile s IP00 t o m i z e
Store order control
Control Control Unit determin. default key Check outline agreements Default doc. cat. ext. replen. Default doc. cat. int. replen. Default doc. cat. ext. store order Default doc. cat. int. store order 3 4
...
Internal
Partner
...
Use
! SAP AG 2001
SAP
SAP
"# Further
processing controls
$# Settings made in this field group determine:
Partner
Use
$# How missing units of measure are handled $# Whether, or to what extent, the automatic source of supply determination should also check for outline agreements (performance critical!), $# The selection pair for Default doc. cat. ... replen. are relevant for store orders triggered by replenishment to determine the document category of the follow-on document to be generated. $# Default document category ... store orders are relevant for non-replenishment based store order processing. Depending on the source of supply (either provided explicitly, or determined automatically), the external or the internal store order document type is used to generate the follow-on document. $# These controls take precedence over the Default doc category above, and how they are configured is extremely important depending upon the Store Order scenario that you are implementing.
Internal
Only
SAP AG
IRT370
3-19
Only
C Stores POS u Inbound profile s t IP00 o m i z e
Store order control
Control Control
...
...
Internal
Cheapest source Check double PO Switch off doc. flow Two steps
Partner
Other planning methods
Use
! SAP AG 2001
SAP
SAP
"# Finally,
check-boxes are provided to determine whether:
Use
$# the automatic source of supply determination should try to find the cheapest source of supply (very performance critical !!!). $# store order processing should check for duplicate document numbers. $# document flow update is deactivated during processing of store orders; $# store order data should be posted in one or in two steps; if posting is in two steps, the system imports the original store order data and adds missing data in the first step. In the second step, the system posts the document. Optimizing processing steps can take place on a cross-order basis between steps one and two; (used only at store level) $# store order items containing an article, that is to be procured via replenishment or allocation, are not to be copied over to the follow-on document created by store order inbound processing.
Partner
Internal
Only
SAP AG
IRT370
3-20

store order IDoc
PReq PReq PO PO delivery delivery
document type = ?
Partner
1 User exit:............................................2 Store order IDoc:...............................3 POS inbound profile a - at store/MC level, depending on source of supply (field Default doc. category external/internal store order`):.......b - at store/MC level (field Document type default`):.... 4 c - at store level, depending on supply source (field Default doc. category external/internal store order`):...... d at store level (field Document type default`):....3 4 Default (if anything else fails):........ 3
! SAP AG 2001
Internal
Only
doc. type = 4 (delivery)
Use SAP
SAP
"# As
Use
the slide shows, SAP Retail searches the store order IDoc from the most specific to the least specific to determine which type of document to create. checks are performed in the following order: $# check if a document type was transferred via a user exit; $# check if a document type was sent in the store order IDoc; $# check if a document type was maintained in the POS inbound profile - defined at the store/ MC level, dependent on the source of supply (field Default doc. category external store order) - defined at the store/ MC, not dependent on the source of supply (field Document type default) - defined at the store level, dependent on the source of supply (Default doc. category external store order) - defined at the store, not dependent on the source of supply (field Document type default); $# document type = 3 (PO), if everything else fails.
Partner
The "#
Internal
Only
SAP AG
IRT370
3-21
Creating a Store Order: Simple Scenario

Purchasing
1. Select the assortment list

Assortments Hardware Electrical Material R100016 R100021 Material text Tuner Speaker Quantity 8.000 6.000
2. Select the merchandise category
Internal
Only
Partner
Material Material text R100016 Tuner R100021 Speaker
Quantity
4. Display the documents

Doc. Cat. Purc.order Purc.order Doc. no 4500009999 4500009999 Item
Use
3. Enter quantity/post store order
000010 000020
! SAP AG 2001
SAP
SAP
"# The
simple scenario shown on this and the following page is only suitable for a store with a small assortment, that make frequent small on line orders. such a simple store order, is a matter of selecting the assortment list, selecting the merchandise category and identifying the quantity of each item that you want to order. the store order control profile and the logistics screen for the article, the system determines whether to produce a stock transport order to the DC or a purchase order to a vendor. step ordering is a way of varying the simple scenario:
Partner
Use
"# Creating
Through "#
"# Two
Internal
A clerk or a vendor can be assigned to an authorization object that allows them to enter quantity proposals. This can lead to purchase requisitions but require a second step by a staff member with authorization to create the follow-on documents, that is to accept the proposed quantity or change it before completing the process.
Only
SAP AG
IRT370
3-22
Creating a Store Order: Simple Scenario (2)

Purchasing
Article R100016 R100021
Article text Tuner Speaker
Quantity 6.000 7.000
1. Planning by visual inspection/ Read article data with HHT
3. Change quantity/post store order
Internal
Only
Save as PDC file
Partner
Browse
Doc. Cat. Purc.order Purc.order
Doc. no 4500009996 4500009996
Item 000010 000020
Use
2. Process the PDC file 4. Display the documents

! SAP AG 2001
SAP
SAP
"# Another
variation of the simple scenario for smaller stores with small Assortment Lists, is:
Internal
Use
$# If you plan your inventory visually and use a Hand Held Terminal to record your plan, you can upload the file, process it, and save the information as a Store Order.
Partner Only
SAP AG
IRT370
3-23
Creating a Store Order: Replenishment

Purchasing
Headquarter
Only
Replenishment planning run
Purchase requisition
SAP Retail Store
Internal
Store
Partner
Use
Requirement planning by visual inspection

! SAP AG 2001
SAP
SAP
"# Larger
Use
stores with extensive Assortment Lists that make large Store Orders benefit from a nightly replenishment run. In the replenishment run, SAP Retail generates purchase requisitions that display in the store as quantity proposals. purchase requisitions are not processed to external purchase orders or stock transport orders until the local merchandise manager changes or accepts the proposal and the report is run.
Partner
"# The
Internal
Only
SAP AG
IRT370
3-24
Goods Receipts: Topic Objectives

Inventory mangement

! Describe Goods Receipt ! Customize Goods Receipt for SAP Retail Store ! Process Goods Receipts in the store
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
3-25
Receiving Goods Overview
Receipt Receipt data data
Head office Vendor Store DC

Delivery Picking Goods issue Billing
! SAP AG 2001
Internal
Only
Delivery
Partner
Use SAP
SAP
"# After
goods have been ordered, they must be received into the stores. Goods can be delivered direct from the vendor or by way of the Distribution Center.
Partner
Internal
Use
Only
SAP AG
IRT370
3-26
Goods Receipt: Customizing (1/2)
Only
C u s t o m i z e
Basic Settings for Goods Receipt

Key Key Customizing schema 0001
General General default default
Internal
Document ID ID article no. Movement Movement type type

Movement type, GR for reference doc.
0013 ARTN 101
Partner
Use
! SAP AG 2001
SAP
SAP
"# Goods
Use
receipt processing must be customized in a goods movement schema and be assigned to the store performing online goods receipts. The schema provides defaults for the online template and links to MM goods movement for the incoming data. $# General default: - Document ID: The type of document that you generally receive goods against is identified in this field to default on the SRS entry screen. This saves clicks at the time of entry and can be overridden for exceptions. - Article number ID: Which type of article number your purchase orders or delivery documents use to identify articles is also defaulted on the SRS entry screen and used by SAP Retail. $# Movement type: Movement type codes are identified in this group. They are standard MM movement types and sets up the link from the incoming BAPIs to the R/3 movement types. The goods receipts movements requested are: - Goods receipt for the reference document and its reversal - Return delivery for reference doc - Goods receipt for stock transfer orders - Return deliveries w/o reference document - For storing transferred stock - For removing transferred stock
Partner
Internal
Only
SAP AG
IRT370
3-27
Goods Receipt: Customizing (2/2)
Only
C u s t o m i z e
Basic Settings for Goods Receipt
Movement type for removing transferred stock Addit. Items allowed Movement type for additional items in GR
Control: Control: goods goods receipt receipt Check shelf life expir.date GM_code Display remain. qty Display shipping units in delivery 01
....
312
Internal
Partner
Use
! SAP AG 2001
SAP
SAP
"# Additional
items allowed: If selected, store stock clerks can enter any other items received in a
shipment.
Partner
Use
"# Movement
type for additional items in GR: This field becomes available for entry if Additional items field is active. Enter a movement type. goods receipt $# Check shelf life expiration date. On goods receipt check expiration date for perishable articles before recording receipt. If the check is active, issue a warning or an error if the remaining shelf life is less than required, as set in the article master. $# GM_code: The goods movement code points to the transaction code to be used for recording the goods receipt. $# Display remaining quantity: If this field is set, when entering a goods receipt in SRS, the quantity field contains the remaining quantity when the reference document displays. $# Display shipping units in delivery: Select to have the shipping units display.
Control: "#
Internal
Only
SAP AG
IRT370
3-28
Purchasing Processes: Unit Summary

! Customize an Assortment List profile and run an
Assortment List initialization

! Describe the controls for Store Orders ! Describe the controls for Goods Receipts
Internal
Only
! Customize and process the steps to order and
receive goods into your store by SAP Retail Store.
Partner
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
3-29
Purchasing Processes Exercises

Unit: Purchasing Processes Topic: Customizing Assortment List Profile and Initializing the Store
At the conclusion of this exercise, you will be able to: Customize an Assortment List Profile and create a Full Assortment List for your store
Internal
Only
Partner
Before you can purchase any articles, you must have an initialized Assortment List available on-line. The Assortment List provides all the products you sell in the store but it must be set up to create the appropriate list for stores using SRS.
Important note: The R/3 locking mechanism is switched off for courses doing Customizing therefore, it is necessary for you to check that your settings have been saved. Use DISPLAY after you have saved your changes to confirm that they are recorded.
Use SAP
SAP
1-1
Prepare to create your Assortment List profile. 1-1-1 Is there any customizing required to ensure that the Condition Type group works with your Assortment List?
Partner
Internal
Use
1-2
Check the Assortment List types. Although the system requires a minimum of 2 days lead-time, for demonstration purposes ensure that the types you will be using have a lead time of only 0. Use the copy function to create your Assortment List Profile. Use the name RS##. And only use assortment list types S and H for your site.
Only
1-3
Remember to use an application mode that saves the version.
1-3-1 What path must you take to access the Assortment List profile?
1-3-2 How do you perform a copy of another profile?
SAP AG
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3-30
1-3-3 Ensure that the data in your assortment list types S and H are correct for SRS usage. What are these parameters?
1-4
Once you are sure that your Assortment List profile has been saved. Assign it to your site T8##. 1-4-1 What is the path to the site? 1-4-2 Which tab and field do you access to enter your Assortment List Profile? Remember to check that the change was saved.
Internal
Only
1-5
Your site belongs to Sales organization R300 and distribution channel R1. Initialize the Assortment List message type for your site only. 1-5-1 What path did you take to access the Initialization process? 1-5-2 How do you check if your assortment list was created? 1-5-3 Can you determine in headquarters what articles were grouped together?
Partner
Use SAP
SAP
1-6
Now, sign on to your client through the internet. The URL that you use is: http://igservername.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm 1-6-1 Can you access your Assortment List? How?
Partner
Use
Internal
1-6-2 What merchandise categories have you created?
Only
SAP AG
IRT370
3-31
Purchasing Processes Exercises

Unit: Purchasing Processes Topic: Customize and Perform Store Orders
At the conclusion of this exercise, you will be able to: Customize the parameters for SRS Store Orders Order Goods at the Store using SAP Retail Store As the logistics lead, you are trying different customizing combinations for store orders and you also want to exercise it working in the store.
Internal
Partner
Only
Use
2-1
You will customize the store order parameters for the store so that when an article is purchased from an outside vendor a purchase order is created and when the supplier is your Distribution Center, the system creates a delivery document. 2-1-1 First, you must create an inbound POS profile RS## and assign it to your store T8##. What path do you take to create an inbound profile? 2-1-2 How do you assign that profile to your store?
SAP
SAP
Partner
Use
2-2
Internal
Configure the inbound processing controls for store order data for your POS inbound profile, RS##. Copy the settings maintained for inbound profile AZ00. Then modify those settings to have store order processing always try to generate a purchase order for external procurement and a delivery for internal procurement, and to produce an error if unsuccessful. 2-2-1 What settings did you have to change?
Only
2-3
Now customize the Retail Store profile for Store orders to only retain orders for two weeks. 2-3-1 What is the path for the Retail Store customizing? 2-3-2 What value did you put in the retention field?
SAP AG
IRT370
3-32
2-4
Tuners have been moving quite quickly off the shelves and you know that in a few weeks there is going to be a change of season promotion on that particular tuner. So you have decided to order extra before the promo announcement is activated. 2-4-1 How do you order 25 units of R100016 for your store T8##? Also order extra speaker wire. That is R100116 and you want 2-100 foot pieces. 2-4-2 Can you determine whether the articles are shipped from the DC or from a vendor? How?
Internal
Only
2-4-3
Do you need to know the vendor number of your supplier?
2-4-4 Is your speaker wire in stock? How can you check that?
Partner
Use SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
3-33
Exercises
Unit: Purchasing Processes Topic: Customize and Perform Goods Receipts
At the conclusion of this exercise, you will be able to: Customize the parameters for SRS Goods Receipts Receive Goods into your Store using SAP Retail Store You will be wearing two hats in this exercise, as inventory manager you are going to customize goods receipts. Then you change your hat to become the stock clerk and receive those goods on-line.
Internal
Partner
Only
Use
3-1
Now that you can order goods, you also want to be able to receive them in the store. 3-1-1 What is the first customizing activity you must perform? 3-1-2 Is there any other step(s) you must take to ensure that your store receives the correct default data?
SAP
SAP
Partner
Use
3-2
Receive the goods you ordered in the previous step. 3-2-1 Must you know your purchase order number to receive the goods? 3-2-2 Can you receive the articles that will be shipped from the DC?
Internal
Only
OPTIONAL: Go back to your logistics lead position. You have been advised that you will gain on performance if you set up the store orders to create the follow-on documents in the background. You have been planning on doing replenishment in headquarters based on sales and think this combination might be a real time saver.
SAP AG
IRT370
3-34
3-3
Customize your store order controls to create only a purchase requisition in your store orders regardless of whether they are internal or external. 3-3-1 Which parameters do you have to change? On which screen?
3-4
You have already set up your replenishment planning, so all you have to do is initiate a replenishment run for your store T8##. Now, go to the SAP Retail Store and prepare to create your store order. 3-5-1 Has the display changed since the last time you created a store order? How so? 3-5-2 Accept some of the suggested quantities and change some others. Save your order. 3-5-3 Were any follow-on documents created?
3-5
Internal
Partner
Only
Use SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
3-35
Purchasing Processes Solutions

Unit: Purchasing Processes Topic: Customizing Assortment List Profile and Initializing the Store
An assortment list is required for all your stores. You must customize the assortment and initialize the store. 1-1-1 Yes, you must ensure that your conditions are linked to your assortment list. To check the conditions that are being prepared, to do so use the following path: IMG Sales and Distribution POS Interface Outbound Maintain POS condition type group View Condition Type SAPD. It does contain the condition types that carry the data we need. The conditions types are: VKP0 Sales Price VKA0 Promotion Sales price UTXJ Tax Jurisdiction Code 1-2 Check the Assortment list types: 1-2-1 The path to check Assortment List types is: IMG Logistics General Assortment Assortment List Assortment list types Note that all types have a lead time of 3 days. They should be set to 0 for this exercise. 1-3 Create your Assortment List profile, RS##. 1-3-1 The path to create the Assortment List is: IMG Logistics General Assortment Assortment List Maintain profile for Assortment lists 1-3-2 To copy another profile: Select the reference profile, press the copy icon and replace the reference with your Assortment List ID. Press Enter, and choose copy all on the next screen. Select your profile and choose Maintain assortment list profile parameters. If they are copied, select 1, F, R, and T then select the delete icon, to remove these assortment list types from your profile, if they were copied. Add assortment list type S, if it was not copied.
Internal
Partner
Only
Use SAP
SAP
Partner
Internal
Use
Only
SAP AG
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3-36
1-3-3 The parameters for your remaining assortment list types should be: Field Name AL applic. Mode Cond. Type group Reduction Sorting procedure AL structure Sales usage Values 1 SAPD Blank 4 WBBP_STORE Check Check
Only
Vendor info 1-4
Internal
Assign your Assortment list profile to your store. 1-4-1 Use the path on the Easy Access menu: Logistics Retailing Master data Site data Site Change Enter your site name, T8##, press Site, general. 1-4-2 Select the POS tab and enter your profile, RS##, in the Assort. list profile field.
Partner
Use
SAP
1-5
Initialize the assortment list for your site: 1-5-1 The path to initialize the assortment list: Logistics Retailing Master data Assortment/listing Assortment list Generate Initialization 1-5-2 A screen displays when the initialization is complete. You can see how many groups of data have been generated and the number of articles each contains. You can use the following path to confirm that the initialization was successful: Logistics Retailing Master data Assortment/listing Assortment list Display Enter the Sales org., R300, Distribution channel, R1, your Customer number, T8## and press Execute. On the next screen, press Expand all and double click a merchandise category to see your article data. 1-5-3 Yes, using the path above you can see the assortment list types as leaves on a tree and then by vendor, merchandise category.
SAP Partner
Internal
Use
Only
SAP AG
IRT370
3-37
1-6
Accessing the assortment list via SAP Retail Store. URL: http://igservername.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm Select the SAP Store for the class Client. Enter the same user name that you were assigned for the class and the password that you selected. Press Log On. Enter your store number and press Log On. 1-6-1 You can access the assortment list through: Master data Assortment list You could also see that the assortment list is active, using Store Order.
Internal
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1-6-2 You should have two assortment list types, hardware and sporting goods. Hardware contains two merchandise categories, tools and electro, and sporting goods contains a single merchandise category.
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3-38

Unit: Purchasing Processes Topic: Customize and Perform Store Orders
2-1
You are creating a store order profile to create follow-on documents for both purchase orders and delivery documents. 2-1-1 To create an inbound POS profile, use the following path: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Sales and Distribution POS interface Inbound Maintain Profile for POS Inbound Press New Entries and enter your profile name, RS##, and group ## as the description. Save. 2-1-2 To assign the profile to your store, use the path from the SAP Easy Access menu: Logistics Retailing Master data Site data Site Change Enter your site name, T8##, press Site, general. Select the POS tab and enter your profile, RS##, in the Inbound profile field.
Internal
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Only
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SAP
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2-2
Copy inbound profile AZ00 and modify the settings to generate a purchase order for external procurement and a delivery for internal procurement, and produce an error if unsuccessful. Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Sales and Distribution POS interface Inbound Store Order Control Select AZ00 and press the copy icon. Use your POS Inbound profile name as the target entry. 2-2-1 You must change the settings in the Control area of the profile. The AZ00 profile was setup to create a purchase order during replenishment regardless of where the purchase was made. Delete those entries. Field Name Default doc. category external Store Order Default doc. category internal Store Order Values 3, purchase order 4, delivery
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Only
SAP AG
IRT370
3-39
2-3
Customize Retail Store profile for Store orders. 2-3-1 The path for Retail Store customizing is: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Store Order Reorganization period for follow-on documents Your store profile name will be listed, simply enter 15 in the Past period field.
2-4
Ordering extra R100016 tuners for your store. 2-4-1 First sign on to the SAP Retail Store. Use the path:
Internal
Only
URL: http://igservername.wdf.sapag.de:1080/sap/its/homepages/sapstore.htm Select the SAP Store for the class Client. Enter the same user name that you were assigned for the class and the password that you selected. Press Log On. Enter your store number and press Log On. Select Store Order, expand your Assortments. Select Electro, your merchandise category. Enter 25 in the Quantity field of R100016 and press Post order list. Order speaker wire. Article no. R100116. 2-4-2 You cannot tell from where the articles are delivered on the order screen. However, you can determine the source of supply by selecting Store Order follow-on documents. Select the order listed, you will see that the tuner (R100016) was ordered from DC R300 and that R100116 was ordered from vendor R3005. 2-4-3 You do not need to know the vendor number, the system will select the right supplier. 2-4-4 On the order form, the system displays the quantity of an article in stock. Or you could use the Stock report under Information to get the same information.
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SAP AG
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3-40

Unit: Purchasing Processes Topic: Customize and Perform Goods Receipts
3-1
Customize Goods Receipts for your store. 3-1-1 You must customize the SRS Goods Movement. Use the path: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Goods Movement Basic Settings for Goods Receipt
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Only
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Define customizing Schemas with Basic Settings

In viewing the Schemas, you see that you can use the default 0001.
Assign Customizing Schemas to Sites

Press New Entries and add your store number T8## and assign schema 0001 to your site. 3-1-2 No, there are no other special steps that must be taken. 3-2 Receive the goods into your store. Select Goods Receipt in SRS for your store. 3-2-1 You do not have to know the purchase order number. Simply, press the binoculars next to the Reference doc. field to see what POs are outstanding and select one from that list. 3-2-2 In order to display articles to be shipped by the DC, you must select Delivery as your Reference document ID. OPTIONAL: Customize and test using Replenishment Planning in your store T8##. 3-3 Customize your Store Order profile to only create purchase requisitions subsequent to replenishment planning. Use the path: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Sales and Distribution POS interface Inbound Store Order Control
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3-41
3-3-1 Select your profile RS##. In the Control group, make the following changes: Field Name Default doc. cat. external replenishment Default doc. cat. int. replenishment Default doc. category external Store Order Default doc. category internal Store Order Values 1, Create purchase requisition, otherwise an error will occur 1, Create purchase requisition, otherwise an error will occur 1, Create purchase requisition, otherwise an error will occur 1, Create purchase requisition, otherwise an error will occur
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3-4
Execute a replenishment planning run for your store T8##. Use the path: Logistics Retailing Sales Replenishment Replenishment planning Execute Enter your store number T8## in the Recipient field. Enter R1132 in the Merchandise category, accept all other defaults press execute.
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3-5
Select Store Order on the SRS screen. 3-5-1 Yes, now there are proposed quantities. 3-5-2 You can increase or decrease quantities and no follow-on documents will be created until the buyer in headquarters starts the program. 3-5-3 There is a purchase requisition, but there wont be a purchase order until headquarters generates them.
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3-42
Inventory Management Processes

Inventory mangement
Contents:
! Goods Movements ! Physical Inventory ! Revalue Inventory
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Use
! SAP AG 2001
SAP
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SAP AG
IRT370
4-1
Inventory Management Processes: Objectives

Inventory mangement

! Customize Goods movements for SAP Retail
Store
! Customize Physical Inventory for SAP Retail
Store
Only
! Perform a stock revaluation using SAP Retail
Internal
Store
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Use
! SAP AG 2001
SAP
SAP
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Internal
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SAP AG
IRT370
4-2
Course Overview
Unit 1 Introduction Unit 2 Internet Transaction Server Unit 3 Purchasing Processes
Unit 4 Inventory Management Processes
Only
Unit 5 Sales Processes Unit 6 Information Unit 7 Accessing Master Data Unit 8 mySAP Workplace Unit 9 Conclusion
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IRT370
4-3
Inventory Management: Business Scenario
! Smart Speciality Stores use SAP Retail Store to
maintain their inventory. The stores frequently transfer inventory among themselves and record other removals from floor stock.
! Headquarters maintains the inventory for all
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stores and so requires periodic physical inventory counts and subsequent revaluation.
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SAP
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4-4
Goods Movements: Topic Objectives

Inventory mangement

! Customize Stock Transfer processes for SAP Retail
Store
! Customize Other Goods Movements for SAP Retail
Only
Store
! Process stock transfers in SAP Retail Store ! Process other goods movements in SAP Retail Store
Internal
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Use
! SAP AG 2001
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SAP
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4-5
Stock Transfer: Overview
Stock Stock Transfer Transfer
Head office
Store
Only
Store 1 Inv. xxx
Store 2 Inv. xxx
Internal
Regular Regular Stock Stock
Promotion Promotion Stock Stock
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Other Other Store Store or DC or DC
Use
! SAP AG 2001
SAP
SAP
"# Stock
transfer movement types can be virtual as well as physical. For example, if a store wants to isolate its promotional stock from its regular stock, it can be easily handled via goods movements. between stores can also be recorded simply. accounting is handled behind the scenes, with no user intervention, in both cases.
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"# Transfers
The "#
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SAP AG
IRT370
4-6
Other goods Movement: Overview
Other Other Goods Goods Movement Movement
Head office
Store
Only
Reg. stock xxx
Other acct. xxx
Internal
Managers Managers Office Office
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Use

! SAP AG 2001
SAP
SAP
"# As
shown, other goods movement can easily be defined. Whether it it moving inventory from the floor for use by the store or to the trash bin because it is spoiled reporting of these transactions is simplified through customizing and the accounting is handled with no user intervention.
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"# The
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IRT370
4-7
Goods Movement: Customizing (1/2)
Only
C u s t o m i z e
Basic Settings for GM/Stock Transfer

General General default default
Internal
ID article no. Check shelf life expir.date
ARTN
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Use
! SAP AG 2001
SAP
SAP
"# The
first step to other Goods movement processing is to define the basic settings and identify the scheme. $# General default: - Article number ID: Which type of article number your other goods movements use to identify articles is also defaulted on the SRS entry screen and used by SAP Retail. - Check shelf life expiration date: On goods movement check expiration date for perishable articles before recording a movement. If the check is active, issue a warning or an error if the remaining shelf life is less than required, as set in the article master.
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IRT370
4-8
Goods Movement: Customizing (2/2)
Only
C u s t o m i z e
Grouping of business transactions...

Select Business transaction transaction Select Box Box Business 0001 0002 Stock transfer sloc to sloc
Movement Movement type type
Internal
Stock transfer to another site
301 311
....
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Use
! SAP AG 2001
SAP
SAP
"# There
Use
are two additional types of Goods movements, stock transfers and other goods movement. Both are customized similarly. First, you identify a schema and set the basic settings. Then, you identify the types of movements your organization uses and link them to a selection box. the next step, you link your selections to a schema and each type of movement to a movement type. Then, you link the schema to your stores. business transactions of the appropriate schema display in the SRS screen for entry of stock transfers or other goods movements. The subsequent handling of the data is controlled by the movement type code associated with each business transaction. movement types are delivered with the system and linkage to general ledger accounts is defined during MM customizing.
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"# In
Internal
"# The
"# The
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SAP AG
IRT370
4-9
Physical Inventory: Topic Objectives

Inventory mangement

! Customize Physical Inventory processes for
SAP Retail Store

! Use SAP Retail Store to perform a Physical
Inventory Count
Internal
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Use
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SAP
SAP
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SAP AG
IRT370
4-10
Physical Inventory: Overview
Articles Articles to to Count Count
Head office
PI
Count Count
xxx
Inventory xxx
Internal
Only
Store
Scan Scan count count Manual Manual count count
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Use
! SAP AG 2001
SAP
SAP
"# An
inventory count must be undertaken on some regular basis according to U.S. GAAP and other countrys legal requirements. inventory using SRS requires that headquarters create physical inventory documents. This can be done manually for small article lists, or by a batch job in the background which is more realistic for large numbers of articles. the documents are created, store staff can perform the count either manually with a visual count or via a PDC, and the count entered in SAP Retail Store.
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"# Physical
Internal
"# Once
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SAP AG
IRT370
4-11
Physical Inventory: Customizing
Only
C u s t o m i z e
Basic Settings for Physical Inventory

Control Control
Internal
Difference reason entry Use POS currency Offer Change count separately Period f. selecting phys. Inv. nos Overview screen 12
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Use
! SAP AG 2001
SAP
SAP
"# Physical "# If you
inventory customizing prepares the internet display for data entry.
Use
require a reason to be entered when posting a difference, selecting the Difference reason entry displays that field on the Edit differences screen. You can set up specific difference reasons in SAP Retail to be used in this field. the stores POS currency should be checked, unless you want the company code currency displayed for the value of the inventory difference. count can be set to display on the initial Physical Inventory screen forcing the selection of either entering the initial count or changing the count on the subsequent screen. Leaving this field blank, provides the option Edit differences which allows both the count and changes to be entered on the subsequent screen. period for displaying PI documents can be set. The default is 24 months. are several options for displaying the overview list of PI documents:
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Use "#
Internal
"# Change
Only
"# The
"# There
$# Always show $# Zoom in/out - displays either the document number only, or the document number and status. $# Hide/show - provides a selection on the screen to hide the overview or display the overview. $# Switch screens - the overview displays until a document is selected. Then only the document data is displayed.
SAP AG
IRT370
4-12
Stock Entry: Topic Objectives

Inventory mangement

! Use SAP Retail Store to perform an Inventory
Revaluation
Internal
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SAP
SAP
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SAP AG
IRT370
4-13
Stock Entry
Headquarters
New sales price for articles

POS-Outbound or Report automatic sales price revaluation create documents with status to count
Only
Sales value change documents
Internal
Partner
Store
Request count list
Post counted articles
Use
Print count list
! SAP AG 2001
SAP
SAP
"# When
the retail price of an article managed on the article level is changed, inventory revaluation can be handled by the system. the retail price of an article managed on a value-only basis changes, before the system can perform a revaluation you must enter the quantity of the material to be revalued. a particular date, you can create a list of articles whose retail price changes on that date. Before you can do this, however,you must create the relevant retail revaluation documents with the status A ("to be counted") using program RWVKU001 or via the POS outbound interface. listed articles are counted and the results are entered in SAP Retail Store. The articles are then automatically revalued in mySAP Retail on the basis of that count.
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"# When
"# For
Internal
"# The
Only
SAP AG
IRT370
4-14
Inventory Management Processes: Unit Summary

! Customize Goods movements for SAP Retail Store ! Customize Physical Inventory for SAP Retail Store ! Perform a stock revaluation using SAP Retail
Internal
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IRT370
4-15
Inventory Management Exercises

Unit: Inventory Management Topic: Other Goods Movements
At the conclusion of this exercise, you will be able to: Customize Goods Movements for Stock Transfer and Other movements
Only
Post goods movements in SAP Retail Store Smart Specialty Stores use SAP Retail Store to maintain their inventory. The stores frequently transfer inventory among themselves and record other removals from floor stock.
Internal
Partner
Use
4-1
Begin your customizing of SAP Retail Store Goods Movements by identifying the basic settings necessary for both Stock Transport and other Goods movement. 4-1-1 What does this customizing screen control? 4-1-2 What happens if you do not assign a schema to your site? 4-1-3 Assign Schema 0001 to your site T8##.
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SAP
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Internal
4-2
Before you customize you want to check your G/L accounts or Cost center assignments to these movement types, you should check in the standard materials management component for how these movement types are already assigned. You know the following information: Data Type Inventory Scrap Trading goods consumption G/L Account 310050 400001 410050
Only
4-2-1 How would you confirm that this information is correct before using these accounts
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IRT370
4-16
4-3
Now you can configure your stock transport goods movement types. 4-3-1 Which keys are defined in the grouping of business transactions? 4-3-2 Check which business transactions are configured. 4-3-3 Which schema is the default? What movement type describes the default? 4-3-4 Must you add a G/L Account for these transactions?
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Only
4-4
Assign schema 0002 to your site T8##. 4-4-1 Will you be able to perform a site-to-site transfer with this schema as a default?
Partner
4-5
Now view the customizing for other goods movements. 4-5-1 Do not assign any schema to your site. What effect will this have on your store when you access Other Goods Movements on SRS?
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4-6
Use
Sign on to your client using the URL: http://igserver name.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm Record the movement of 3 pieces of R100016 from your store to the store of the person on your right. T8## to T8##. 4-6-1 Check the accounting document for this transfer. What path do you take to check the accounting document?
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Internal
Use direct access to SAP Retail rather than SRS.
Only
4-6-2 Did the system make the debit and credit to the correct accounts? What were they?
SAP AG
IRT370
4-17
4-7
Now, return to the Retail Store and record taking one unit of R100016 from stock and report it to headquarters as spoiled. It was damaged beyond repair in shipping and your normal method of dealing with such damage is to scrap the item. 4-7-1 How do you select the movement type on the Retail Store for other goods movements? 4-7-2 Check the accounting document for this transfer. What path do you take to check this accounting document?
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4-18
Inventory Management Exercises

Unit: Inventory Management Topic: Physical Inventory
At the conclusion of this exercise, you will be able to: Customize the screen display for Physical Inventory Create a Physical Inventory Count request from SAP Retail Enter the Physical Inventory Count using Retail Store You are required by headquarters to do a physical inventory on selected merchandise monthly. You will customize the SRS profile and then test if the online version meets your needs.
Internal
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Use
5-1
Before you can prepare a physical inventory in the store, you must customize the SRS profile you wish to use. What path will you take to prepare this profile? 5-1-1 Copy schema 0001 and create your own schema ##02. 5-1-2 What entry must you make to keep your PI documents for only 1 year? 5-1-3 Create the possibility of zoom in/out. What entry will you use? 5-1-4 Assign your schema to your site T8##.
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5-2
The inventory manager in headquarters decided that your store must count the inventory of electronic tuners. 5-2-1 How does the IM person prepare a physical inventory document for your store? 5-2-2 Create that document for R100016.
SAP AG
IRT370
4-19
5-3
In the store you count the inventory and you have 12 in stock. You take what path to enter the count. Please enter and Post the count. 5-3-1 How would you check to ensure that your count and the SAP Retail inventory count were the same? Are they? 5-3-2 Is your physical inventory document fully posted? 5-3-3 If your count differs from inventory, adjust the count to be + or 1 and press Post Difference.
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OPTIONAL: 5-4 Revise your schema so that you require a reason for the PI difference and change the Overview screen to 3 or 4 and repeat the physical inventory process.
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4-20
Exercises
Unit: Inventory Management Topic: Inventory Revaluation
At the conclusion of this exercise, you will be able to: Create new sales prices Revalue inventory based on the new sales prices
Internal
Only
Partner
Your store maintains electronic parts for the convenience of your customers. These are low cost items so you just carry the inventory at cost on your books and revalue as the sales price change.
Use
6-1
Before you begin revaluing your electronic parts inventory, you must consider how you want the revaluation to be carried out. 6-1-1 Where in the Site Master do you identify your revaluation scheme? 6-1-2 Which valuation profile would you use to lower your inventory account when a sales price is lowered? 6-1-3 If you allow your margins to change with a sales price discount, what will the effect be on your inventory?
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SAP
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6-2
Will you be required to handle the revaluation similarly for your SKU based inventory? Why or Why not?
6-3
Set up your site T8## with a revaluation profile that requires counting and revaluation when you change prices. You also want to keep your margin constant. 6-3-1 Which revaluation profile will achieve these requirements?
SAP AG
IRT370
4-21
6-4
View your value-only stock for merchandise category R1135. What path will you take? Please, write down the amount.
6-5
Lower the price on your articles TA120## and TA121## as a good will gesture. Reduce the prices by $0.05 each. You will also run your pricing report. 6-5-1 What is the path you take to change prices? 6-5-2 What path do you take to run the pricing report?
Internal
Only
6-5-3 What is the effect of running the pricing report?
Partner
6-6
Sign on to SAP Retail Store and enter your revaluation count. Both TA120## and TA121## have 3 boxes in stock. 6-6-1 What area do you access to enter your revaluation count?
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6-7
SAP
Use the system at headquarters to determine the the impact on your inventory of the count? What path will you use? 6-7-1 What is the net difference on your stock?
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SAP AG
IRT370
4-22
Inventory Management Solutions

Unit: Inventory Management Topic: Other Goods Movements
4-1
The basic settings for stock transfers and other goods movements. Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Goods Movement Basic Settings for Goods Movements/Stock Transfers Define Customizing Schemas with Basic Settings 4-1-1 This schema controls the selection of the Material identification on the SRS screen. 4-1-2 If you do not assign a schema to your site, the system uses the schema designated, Standard. 4-1-3 The path to assign the schema is: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Goods Movement Basic Settings for Goods Movements/Stock Transfers Assign Customizing Schemas to Sites Select New Entries and enter your store T8## and the Customizing schema in the appropriate fields.
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SAP AG
IRT370
4-23
4-2
To determine what the G/L account for inventory is: 4-2-1 Use the path: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General Materials Management Valuation and Account Assignment Account Determination Account Determination without Wizard Configure Automatic Posting Press cancel on the selection screen and then press Account assignment This brings you to the Materials Management posting group (RMK). Select Inventory posting (BSX). We are using chart of accounts CAUS and valuation grouping code USRE. Almost all of the merchandise we sell belong to material type HAWA, Trading goods, which belongs to valuation class 3100. So you can see that the inventory G/L account is 310050. You could also press G/L Accounts enter the company code R300 and your store T8## to bring up a complete list of accounts.
Internal
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Only
4-3
Now to configure the stock transport goods movement types 4-3-1 To determine which keys are defined, use the path: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Goods Movement Grouping of business transactions for stock transfers The first selection, Definition of Business Transactions for Select Box, itemizes the keys, as shown below. below in the grouping of business transactions. 4-3-2 If you look at the General Business Transactions, you will note: Customizing schema, 0001-- Goods Movement 01 Select box 0001 default 0002 Description Stock Transfer to another site Stock Transfer sloc to sloc Transfer posting one step Movement type 301 G/L Acct. Required fld
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SAP
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Internal
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Only
311
0003
319
4-3-3
Key (select box) 0001, site to site transfer, is the default
4-3-4 No, you do not for movement type 301, it is defined in the standard goods movements and those G/L accounts will default.
SAP AG IRT370 4-24
4-4
Assign schema 0002 to your site T8##. 4-4-1 Yes, you will be able to select site to site, storage location to storage location is only the default selection.
4-5
Perform the customizing for other goods movements. You will see that the customizing is quite similar to that for Stock Transfers. The path is: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Goods Movement Grouping of business transactions for other Goods movements The first selection is:
Internal
Only
Definition of Business Transactions for Select Box. Here each of the other goods movement types are itemized for the selection box. The second selection, General Business Transactions, shows the movement type associated with Schema 0001 Select box 0001 0002 0003 default 0004 0005 Theft Removal for own consumptio n 551 201 03 03 Description Article spoiled Not identifiable Incomplete Movement type 551 551 501 G/L Acct. Cost Center GM_co
Partner
Use
03 03 05
SAP
SAP
Partner
Internal
Use
0006 0007
Removal for 201 staff canteen Removal for goods testing Rmvl for production Free of charge deliv. from vendor 331
03 03
Only
0008 0009
221 511
03 05
SAP AG
IRT370
4-25
4-5-1 If you do not assign a schema to your site, schema 0001 will be used by default. 4-6 Sign on to the client using the web. The URL is: http://igserver name.wdf.sapag.de:1080/sap/its/homepages/sapstore.htm Select your client and sign-on using your user number IRT370-##. Use the password you created at the beginning of class. Select your store, T8## and logon. Under Inventory Management, select Goods Movement. Ensure Shift is activeand then select edit items. Refresh the screen after selecting the correct Business transaction. Field Name Bus. trans Rec. site Article GR quantity Press Post. 4-6-1 Check the document and the accounting for the document use the path: Logistics Retailing Merchandise logistics Inventory management Article document Display Enter your article document and todays year. 4-6-2 Although no accounting entry is necessary, you can see that the debit and credit were made to the same G/L account 310050, the inventory account. However, assigned to the two different stores. 4-7 Sign on to the client using the web. The URL is: http://igserver name.wdf.sapag.de:1080/sap/its/homepages/sapstore.htm Select your client and sign-on using your user number IRT370-##. Use the password you created at the beginning of class. Select your store, T8## and logon. Under Inventory Management, select Goods Movement. Select Other movement and then select Edit items. Field Name Bus. trans Article GR quantity Values Article spoiled R100016 1 Values Stock Transfer to another Site T8## R100016 3
Internal
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Only
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SAP
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Internal
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SAP AG
IRT370
4-26
4-7-1 Press the selection arrow on Bus. Trans and select Article spoiled. 4-7-2 Check the document and the accounting for the document use the path: Logistics Retailing Merchandise logistics Inventory management Article document Display Enter your article document number and todays year. On the next screen, Press accounting docs. You can see that there was a credit account 310050, the inventory account and a debit to account 400001, the scrap account.
Internal
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Only
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SAP
Partner
Internal
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SAP AG
IRT370
4-27
Inventory Management Solutions

Unit: Inventory Management Topic: Physical Inventory
5-1
The path to the SAP Retail Store physical inventory profile is: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Physical Inventory Basic Settings for Physical Inventory Select Define Customizing Schemas with Physical Inventory Basic Data. 5-1-1 Select schema 0001, press the copy icon and enter your number ##02. 5-1-2 Change the Period f. selecting phys.inv.nos to 12 to maintain the document numbers for only 1 year. 5-1-3 Enter 2 in the Overview screen field. 5-1-4 To assign the schema to your site: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Physical Inventory Basic Settings for Physical Inventory Select Assign Customizing Schemas to Sites. Enter your site number and you schema number ##02.
Internal
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Only
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SAP
Partner
Use
5-2
Run a physical inventory 5-2-1 Take the following path: Logistics Retailing Merchandise logistics Physical Inventory Physical inventory document Create Enter your store number and storage location, 0001. On the next screen , enter R100016 in the article field and press Save.
Internal
Only
SAP AG
IRT370
4-28
5-3
Sign on to the client using the web. The URL is: http://igserver name.wdf.sapag.de:1080/sap/its/homepages/sapstore.htm Select your client and sign-on using your user number IRT370-##. Use the password you created at the beginning of class. Select your store, T8## and logon. Under Inventory Management, select Physical Inventory Select Enter count. Enter 12 in the open quantity count. 5-3-1 On the main Physical Inventory screen, select Edit differences to view any difference. 5-3-2 It should not be posted, or only partially posted if there are differences. 5-3-2 Just change the number in the count quantity and press Post Differences.
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4-29
Solutions
Unit: Inventory Management Topic: Inventory Revaluation
6-1
You know that the sales price will change in the reports but you do have to consider whether you want the inventory account to reflect the sales price changes. 6-1-1 The path to the site master is: Logistics Retailing Master data Site data Site Change Select the tab, Valuation/inv. mgmnt On this screen you can see how the store values its inventory.
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Note that stock in your store, T8## can be managed both on an article (SKU) and a merchandise category basis.
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SAP
6-1-2
Use
Using the drop down help on Revaluat. profile, you will see that there are 16 profiles that can be used for revaluation. You could use any one that does not affect margins to revalue your inventory account when a price is changed.
Partner
6-1-3 The inventory account will remain unchanged, the margin will change and the sales price will change, but this will have no effect on your general ledger or inventory account. 6-2 When your inventory is carried on an article (SKU) level, the system maintains the quantity, therefore, no count will be necessary before the system revalues the inventory account. Use the following path to change your site revaluation profile. Logistics Retailing Master data Site data Site Change Select the tab, Valuation/inv. mgmnt 6-3-1 Use the revaluation profile: 6, Counting, revaluation for local mark-downs, not affecting margin.
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6-3
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4-30
6-4
Use the following path to check your inventory values. Logistics Retailing Merchandise LogisticsEnvironment StockValueonly article. Merchandise category Site The current value should be R1135 T8## $225.00.
6-5
To lower prices on your articles: 6-5-1 Use the following path: Logistics Retailing Master data Pricing Price calculationCreate Enter: Article Dist Chain R300, R1 R300, R1 Gross SP 0.45 0.25 Site T8## T8## Fin.pr.olde 0.50 0.30 Merch Cat R1135 R1135 TA120## TA121## On the next screen, Article TA120## TA121## Mrg(g/o) 60 60
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6-5-2 To run the pricing report:
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Logistics Retailing Master data Pricing Environment Value Assignment Valuation at retail List Display 6-5-3 The system issues a list of articles to count along with price change information. 6-6 Sign on to the SAP Retail Store. Use the path: http://igservername.wdf.sap-ag.de:1080/sap/its/homepages/sapstore.htm. Enter your store T8## and Log on. 6-6-1 Select Stock Entry, and then press Request count list. Enter 300 pieces for each of your two articles. Post your entry.
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SAP AG
IRT370
4-31
6-7
To view the details of the revaluation, use the path: Logistics Retailing Master data Pricing Environment Value Assignment Valuation at retail Total revaluation at retail Enter your store T8## and press Display individual rtl revaluation docs 6-7-1 To determine the difference, select the line item on the Retail Revaluation Document and the Detail view. The system has recorded the details of the transaction.
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4-32
Sales Processes
Sales
Contents: ! Sales Orders ! Sales Price Changes ! Customer Master Records
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5-1
Sales Processes: Unit Objectives

! Customize sales orders for SAP Retail Store ! Create Customer master records ! Change sales prices in SAP Retail Store
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! Process sales orders in SAP Retail Store
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IRT370
5-2
Course Overview
Unit 1 Introduction Unit 2 Internet Transaction Server Unit 3 Purchasing Processes Unit 4 Inventory Management Processes
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Unit 5 Sales Processes

Unit 6 Information Unit 7 Accessing Master Data Unit 8 mySAP Workplace Unit 9 Conclusion
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5-3
Sales Processes: Business Scenario
! You want to keep your inventory at a
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manageable level and so, your stores do not normally stock large quantities of high priced items. When a customer purchases one of these items, you want them to be able to request delivery to their home or pick it up at a later date in the store.
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5-4
Sales Processes: Overview (1/2)
Purchase Purchase Order Order

Sales Sales Order Order
Head office
Delivery
Vendor
Internal
Store
Only
DC
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Use
! SAP AG 2001
SAP
SAP
"# Sales
Use
order processing for a particular customer can take place in several scenarios. The first is the customer comes into the store and purchases an article (s) that are not on hand in the store. The transaction is recorded in Retail Store and the central Retail system handles subsequent processing. on the customizing settings of SAP Retail, the article will be shipped to the store by the DC. Ordered from the vendor to be shipped to the store or the DC. customer may collect the article at the store or at the DC.
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"# Depending "# The
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IRT370
5-5
Sales Processes: Overview (2/2)
Purchase Purchase Order Order
Sales Sales Order Order
Head office
DC
Delivery
Vendor
Internal
Store
Only Partner
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! SAP AG 2001
SAP
SAP
"# A
second scenario is also possible. After placing their order at the store, SAP Retail can orchestrate delivery either from the DC or from the vendor to the customers home or business.
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SAP AG
IRT370
5-6
Sales Processes: Customizing (1/3)
Only
C u s t o m i z e
Basic Settings for Order Entry

General General Sales Sales Data Data Incoterms collection Incoterms delivery Shipping cond. collection Shipping cond. delivery EXW FH 02 02
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! SAP AG 2001
SAP
SAP
"# Incoterms
Use
delivered with the system reflect the International Chamber of Commerce trading terms. These combine with the Shipping conditions, also defined in the Sales and Distribution component, and the loading group, defined in the MM component, to automatically route deliveries to the customer. this part of the screen, you are identifying which incoterms and shipping conditions to default for entering a sale in Retail Store. Identifying the item category to use under particular circumstances further combines with these conditions to speeds proper follow-on document handling in the SAP Retail system.
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On "#
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5-7
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C u s t o m i z e
Sales Sales document document control control Direct del. act PD item cat. direct Pur. Doc cat. single PO PD itm cat.st.trans Default site cat. 5 0 7 A
Internal
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! SAP AG 2001
SAP
SAP
"# If you "# The
will provide direct delivery, you must select the Direct Del. Act for that to be an option during Sales entry. item categories that will be used in a particular purchasing document, are set in the next 3 fields. The options shown above, select: Direct delivery purchase document - 5, third-party Single purchase orders - 0, standard Stock Transport orders - 7, stock transport order which default site category will be placing the orders, in this case the store.
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"# Define
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5-8
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C u s t o m i z e
Payment Payment method method Credit card Customer Customer creation creation Templ. customer 100041 99999 ref city. Entry of Prices
Internal
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Consumer
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! SAP AG 2001
SAP
SAP
"# Select "# To
the Credit card field, if your stores support that payment method.
Use
simplify creating a customer master record in the store, you must first create a template customer. This is simply a customer that you have created in the SAP Retail customer master data and refer to in this profile.The template will be used when creating a business customer master record. may also use a reference consumer, which reduces the amount of customer data that is stored after creating a customer master for individuals. one Scheme to be the standard that can be used for stores that have not been assigned to a particular scheme. have created your Basic Settings for Order Entry profile, assign the sites that will be using that scheme for Retail Store order entry.
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You "#
Internal
"# Select
Only
Once your "#
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5-9
Sales Processes: Customizing
Only
C u s t o m i z e
Grouping of allowed order types

Key Key Customizing schema 0003 Standard
Sls Sls Doc Doc type type CS RO SO
Description Description Cash Sale Rush Order Standard Order
Default Default
Internal
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! SAP AG 2001
SAP
SAP
"# The
grouping of allowed order types, allows you to establish which types of orders a store may issue. the order types to those actually generated by stores, limits the options available at entry and speeds the process.
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"# Limiting
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5-10
Sales Processes: Customizing
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C u s t o m i z e
Grouping of Ctries for Cust. Maintenance

Key Key Customizing schema 0002 United States
Country Country US
Description Description United States
With With regions regions
Default Default
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! SAP AG 2001
SAP
SAP
"# Grouping of
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countries for customer maintenance is also a time saving device during sales order entry. If your stores are all with in one country, you limit the country codes that the system must search on sales entry.
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5-11
Sales Processes: Unit Summary

! Customize Sales Processing profiles ! Enter Sales Orders in SAP Retail Store ! Create Customer Master records in SAP Retail
Store
Internal
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! Change sales prices at the store
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5-12
Sales Processes Exercises

Unit: Sales Processes Topic: Template Customer
At the conclusion of this exercise, you will be able to: Create Customer master records
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Only
Partner
Your company stocks its expensive articles in the DC, which ships directly to the customer. You must do some customizing before you are able to record this type of sale in the store using SAP Retail Store.
7-1
Because the Sales order process requires that you have a template customer, you want to begin by creating a customer in SAP Retail that reflects the profile of your stores regular customers. Some general information about your store that you might want to know is:
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SAP
Field Name Company Code Sales Organization Distribution Channel Division Account Group Region postal code for Scottsdale Juridiction code Transportation zone Reconciliation account Payment Terms
Value R300 R300 R1 R1 New customer via internet AZ 85260 AZ0000000 0002, Mountain 140000 Cash
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5-13
7-1-1 How will you create a template customer? 7-1-2 Record the Customer number for your template customer.
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5-14

Unit: Sales Processes Topic: Customize Sales orders
At the conclusion of this exercise, you will be able to: Customize the Sales order area for SAP Retail Store
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Your company stocks its expensive articles in the DC, which ships directly to the customer. You must do some customizing before you are able to record this type of sale in the store using SAP Retail Store.
Use
8-1
Now you can customize the sales order controls for SAP Retail Store. You will use your own template customer and plan for direct customer shipment and payment by credit card. You also want the stores to change prices from time to time and to use a consumer master record for individual customers. 8-1-1 What path do you take to customize sales order control? 8-1-2 Create a schema ##01. An easy way would be to copy schema 0001 and modify it for your needs. 8-1-3 Assign your schema to your site, T8##.
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Internal
8-2
Now you must identify the order types that your store will use. 8-2-1 Must you create a new group of allowed order types? 8-2-2 Are any other steps required to ensure your store has access to these order types?
Only
8-3
Check the Grouping for Countries 8-3-1 What is the purpose of Grouping of Countries for Customer maintenance? 8-3-2 Will it make a difference if you do not assign a country grouping code to your site? 8-3-3 Assign the appropriate Country Grouping to your site, T8##.
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5-15
8-4
You want your stores to be able to respond quickly to local competition and so you will give them the authority for short-term price changes. You also think it is helpful if they can view a history of an articles prices. 8-4-1 How can you limit the duration of a price change? Is this already customized, or must you complete another customizing table?
8-4-2 Is there a separate customizing table to allow your store to change the prices?
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5-16

Unit: Sales Processes Topic: Online Sales Order
At the conclusion of this exercise, you will be able to: Process sales orders online.
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With customizing completed, you can use SAP Retail Store to create a variety of sales orders.
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9-1
SAP
Sign on to SAP Retail Store at the sales desk, and greet your new customer, Fred Smith. Fred lives at 234 Sleepy Hollow Drive, Jamestown, Arizona, 85260. Fred wants to purchase a tuner (R100016) to be delivered to his home. 9-1-1 What path do you take to create a customer while you are in the process of creating a sale? 9-1-2 Do you need any additional information to create a customer master record for Fred? 9-1-3 When you have completed entering Freds information, record the sale. Must you know the price to record the sale? 9-1-4 What switch must you set to ensure delivery to his home?
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5-17
9-2
Process the Sales order you just created. 9-2-1 Can you process a sales order with just the customer number or must you know the order number? 9-2-2 Before you deliver the product add another article, R100055 to Freds order. How can you accomplish this? 9-2-3 Record the delivery of both articles. How do you accomplish this?
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9-3
One of your competitors is have a sale on tuners starting later this week. You believe you must respond to that price pressure and lower the price on R100016 as well for the length of her sale. 9-3-1 How will you lower your store price? 9-3-2 When will the price change take effect? Why? 9-3-3 View the price history of your tuner and lower the price by $2. What is your new price?
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9-4
Use
Now, a new business customer would like to purchase 4 hammers (R100010) and 6 screwdrivers (R100009). The man at the counter represents Brown Constructions Co., at 67 Builders Way, in Tempe, Arizona. You also want to give this customer a special discount for their first order to encourage them to return. 9-4-1 Create a new customer using the business form. How does this differ from the individual? 9-4-2 Create the sale and before you complete it, enter a discount of 2% for each of the items. How can you do this? Complete your sale with the discount. 9-4-3 Then go to the system at headquarters to view the two customer master records. How are they different in the system? Can you describe the reason for the difference between the two customer master records?
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5-18
Sales Processes Solutions

Unit: Sales Processes Topic: Customer Template
7-1
Create a template customer: Logistics Retailing Master data Edit customers Business partner Customer Create Full
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Only
The account group for your template customer is: New customer via Internet. This account group is assigned an internal number when the customer is created. Leave the customer field blank. The following are the required fields on General data, the Address screen: Field Name Name Search term Street/house number Postal code City Country Region Jurisdict. code Transportation zone Language Values T8## Reference Customer Retail ref. street 99999 85260 Scottsdale
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Use
US AZ AZ00000000 0000000002 English
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Now select Company Code data, and enter 140000 in the Recon. account field on the Account Management screen. On Payment transactions, enter 0001 in Terms of Payment. In the Sales area data, you must define some Order fields. They are: Field Name Cust.pric.proc. Cust. stats grp Values 3, 1, relevant for statistics
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IRT370
5-19
You should also define some Shipping information: Field Name Delivery priority Order combination Shipping conditions Values 1 X 01
On the Billing document screen you want to enter some information.
Only
Field Name Incoterms Terms of payment Tax
Values FH 0001 0, exempt
Internal
Partner
Save the customer record. The system displays the customer number which you will need for the next exercise, so record the number. Customer number_________________________
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5-20

Unit: Sales Processes Topic: Customize Sales orders
8-1
Customize Sales Order for SAP Retail Store. 8-1-1 The path to sales order customizing is: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Sales Order Basic Settings for Order Entry Define Customizing Schemas with Basic Settings 8-1-2 Select 0001, Standard schema. Press Copy. Enter your schema number ##01. Make the following entries: Field Name Direct del. act Credit card Templ. customer Consumer 8-1-3 Values Check check The customer you just created Check
Internal
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SAP
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Use
To assign the schema you just created to your site T8##, use the following path: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Sales Order Basic Settings for Order Entry Assign customizing schemas to plants Press New entries, enter your site number and your schema number in the appropriate fields.
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5-21
8-2
Check for the allowed order types. Use the path: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Sales Order Grouping of allowed order types Select: Order entry, allowed order types You will note that there is only one order type schema, 0001, with 3 order types. Identified are: Cash sale Rush Order Standard Order
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Only
8-2-1 No, all the order types you will need are already defined. 8-2-2 Not necessarily, as standard order is the default, that is the one that displays. However, you can assign this schema to your site. Use the path: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Sales Order Grouping of allowed order types Select: Assign order type grouping to sites 8-3 Grouping of Country Codes Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Sales Order Grouping of Countries for Customer Maintenance Select: Define Country Grouping for Countries. There you will see two groupings, one German language countries; and the second, English language countries. 8-3-1 There are over 250 country codes in the system. Grouping country codes together and assigning the group to a site, reduces the number of country codes the system must check. 8-3-2 In this instance, it will make a difference. Because the German language schema is designated as the default, if you do not assign 0002 English language grouping, you will not be able to designate the US as the country where your customer lives. Nor will you be able to enter data like postal codes that are checked according to the country code.
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5-22
8-3-3 Assign the Country Grouping to your site. Use the path: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Sales Order Grouping of Countries for Customer Maintenance Select: Assign Country Grouping to Sites. Press New entries, enter your site number and grouping 0002. 8-4 To limit the duration of store price changes, use the path: Tools AcceleratedSAP Customizing Edit Project SAP Reference IMG Logistics General SAP Retail Store Sales Prices Basic Settings for Sales Prices 8-4-1 Select Define Customizing Schemas with Sales Price Basic The Standard Schema has no limit on length of validity period. If it has not already been done, enter 15 to limit a price change to 15 days. Note also that this schema allows historical prices for 30 days in the past and planned price changes 30 days in the future to display. 8-4-2 No, there is not a separate customizing table to allow stores to change prices. You activated that option when you selected the check box, Entry of prices, in Define Customizing Schemas with Basic Settings
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5-23

Unit: Sales Processes Topic: Online Sales order
9-1
Sign on to SAP Retail Store: Select your client and sign-on using your user number IRT370-##. Use the password you created at the beginning of class. Select your store, T8## and logon. 9-1-1 Under Sales order, select the button to create customer. Use the fields for private customers. 9-1-2 No, you need only the name and address to create a full customer master record. The balance of the information will be copied from the template customer. 9-1-3 No, the system provides the price from the article master data for the store. 9-1-4 To ensure that the tuner is delivered to his home, select the button delivery. Press Create order. When the order displays, go back to the main menu.
Internal
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SAP
9-2
To process the sales order: 9-2-1 Under Sales, select Process sales order. No, you can find the sales order using a combination of information in the fields on the screen. Enter Freds customer number and press Find orders. 9-2-2 To add another article before shipping, select the pencil icon for Edit order. Enter the Article number R100055 and the quantity, 1. Press Post change. 9-2-3 Select the order again. This time select the truck icon for deliver order. Enter the quantity against each article and press the Deliver goods button on the subsequent screen.
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9-3
Sign on to SAP Retail Store: Select your client and sign-on using your user number IRT370-##. Use the password you created at the beginning of class. Select your store, T8## and logon. 9-3-1 Select Sales prices under Master data. Enter your article number R100016 and press Change prices. 9-3-2 The price validity dates default to tomorrow and fifteen days later. This is because the system requires at least one day lead time to send the price change to the pos system. The length of time is set in the maximum allowed validity period, in the basic Settings for Sales Prices. 9-3-3 Press Show price history. Enter 196 in the new price field and press Save.
SAP AG
IRT370
5-24
9-4
On the main menu of SAP Retail Store, select Sales Order Entry. 9-4-1 Create customer. Ensure that you select company for the main form of address, and enter the name of the company in the Business customer column. 9-4-2 Enter your article numbers and the quantities: Article R100009 R100010 Requested quantity 6 4
Only
Before you complete the order, select the Conditions tab. Select Condition type, Customer Discount and enter 2 into the rate for both items. Press Create order. Go to the main menu and select, Process sales order. Enter your business customer number and press Find orders. Or enter the order number and press Change order. When the order is displayed, select Conditions and note that the system filled in the rate of 2.00% and calculated the new price. You can complete the delivery as in solution 9-2. 9-4-3 Go to the Customer master area on mySAP Retail, use the path: Logistics Retailing Master dataEdit customers Business partner Customer Display Full Enter your consumer customer number. Note that there are two tabs in the General Data area. Select the Company code data. View those tabs and note that there is no Sales area data available. Now, enter your business customer number. Note that you now have an additional 3 tabs for General data: Control, Marketing and Export data. In addition, you now have Sales area data. The difference arises from using the two different templates, consumer and customer. However, it reflects the fact that relationships with consumers tend to be less complex than those with other businesses, and so less data retention is necessary.
Internal
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SAP
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Internal
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SAP AG
IRT370
5-25
Information
Contents:
! Allocation and Promotion ! Releasing Reports for display ! Retail Reports
Internal
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Only
Use
! SAP AG 2001
SAP
SAP
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Internal
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SAP AG
IRT370
6-1
Information: Unit Objectives

! Display/maintain promotions ! Display/maintain allocations ! Display stock
Internal
Only
! Display open goods receipts ! Display SAP standard analyses
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Use
! SAP AG 2001
SAP
SAP
Partner
Internal
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SAP AG
IRT370
6-2
Course Overview
Unit 1 Introduction Unit 2 Internet Transaction Server Unit 3 Purchasing Processes Unit 4 Inventory Management Processes Unit 5 Sales Processes
Internal
Only
Unit 6 Information
Unit 7 Accessing Master Data Unit 8 mySAP Workplace Unit 9 Conclusion
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Use
! SAP AG 2001
SAP
SAP
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Internal
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SAP AG
IRT370
6-3
Information: Business Scenario
! A store manager keeps close watch over all aspects of the business. Reports are the tools s/he relies upon to fine tune day-to-day operating decisions.
Internal
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Only
Use
! SAP AG 2001
SAP
SAP
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Internal
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SAP AG
IRT370
6-4
Information
Head office
Store
Internal
Only Partner
Use
Mary Mary Jones Jones Store Store Manager Manager

! SAP AG 2001
SAP
SAP
"# Information
is readily available for decision making at the store level. The reports that are currently available through SAP Retail Store are: $# Allocations $# Promotions $# Stock Overview $# Open goods receipts $# Standard Analysis - Article - Promotion - POS: Cashier - POS: Sales based on receipts - STRPS - Customer/Article - Market-basket analysis - sales receipt - Market-basket analysis - sales receipt/article
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Internal
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SAP AG
IRT370
6-5
Allocation and Promotions: Business Scenario
! When your merchandise managers run a promotion they want to be able to plan the promotion and execute the purchasing and distribution seamlessly. Using allocation tables and Retail promotion they can.
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! Store managers want to know and fine tune the stock that is allocated to their store and which promotions are going to be run in the near future.
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SAP
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SAP AG
IRT370
6-6
Allocations: Overview (1/2)

Plans Plans
Coordinates Coordinates
Monitors Monitors
Head office
Vendor
Internal
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Only
DC
Use
Store 1
! SAP AG 2001
Store 2
SAP
SAP
"# Allocation "# Allocation
tables are tools that some retailers use to plan, control and monitor the flow of merchandise to distribution centers and stores. tables can be used to: $# Allocate merchandise to sites(which sites, how much merchandise) $# Determine vendors as the source of supply $# Generate follow-on documents (purchase orders, deliveries) $# Notify sites of allocations and receive volume requests
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Internal
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SAP AG
IRT370
6-7
Allocation: Customizing for SRS (1/2)
Only
C u s t o m i z e
Notification Categories of allocation table

Key Key Notification Category BA
Notif. Notif. form form Notif. form sites Notif. form DC Reply Reply control control Reply required Days to reply deadline Days: urge reply Fill CQ with RQ
11
Internal
Partner
Use
! SAP AG 2001
SAP
SAP
"# Notification
Category for SAP Retail Store is BA. The screen is primarily used for linking requirements for notification of hard copy or EDI notification.
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Internal
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SAP AG
IRT370
6-8
Allocation: Customizing for SRS (2/2)
Only
C u s t o m i z e
Notification Categories of allocation table

Message Message deter. deter. MD site man. OD DC manually
Internal
No message determination Data Data Transfer Transfer Transfer header text Transfer item texts Transfer del. phase Transfer requested qty Transfer purchase prices Transfer sales prices Standard price
Partner
Use
! SAP AG 2001
SAP
SAP
"# The
only requirement for SAP Retail Store, is no message determination, as the store will view their allocation table directly in SAP Retail.
Partner
Internal
Use
Only
SAP AG
IRT370
6-9
Promotions: What the Customer Sees
All All Tuners Tuners and and CDs CDs on on Sale Sale
30% off
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
"# Promotions "# However,
to the public seem quite simple. The store simply lowers the price.
Internal
Use
from a logistics and accounting view point, much additional work must be done to ensure that the right merchandise is on promotion and the right volume of merchandise is available at the point of sale.
Partner Only
SAP AG
IRT370
6-10
Promotions: What Actually is Required
Free goods Conditions Rebates
Information system
Classification Requirements planning Allocations Purchase orders
Only
Price calculation Assortments
Promotion
Goods receipts
M
% e Crem
Internal
Inventory management Shipping Order processing
Partner
Catalog processing Additionals POS inbound/ outbound
Use
! SAP AG 2001
SAP
SAP
"# In
headquarters a great deal goes into a promotion execution. Through SAP Retail and SAP Retail Store much associated with promotion planning and execution is automated.
Partner
Internal
Use
Only
SAP AG
IRT370
6-11
Other Reports
! Stock Overview ! Open Goods Receipts ! SAP standard analyses - POS: Cashier - POS: Sales based on receipts - STRPS - Customer/Article - Market-basket analysis - sales receipt - Market-basket analysis - sales receipt/article
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
6-12
Information: Unit Summary
You are now able to: ! Perform the steps to prepare reports for use by SAP Retail Store ! Describe the types of information available through SAP Retail Store
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
6-13
Accessing Master Data
Contents: ! Master Data available through SAP Retail Store
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
7-1
Accessing Master Data : Unit Objectives
At the conclusion of this unit, you will be able to: ! Access the master data display on SAP Retail Store
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
7-2
Course Overview
Unit 1 Introduction Unit 2 Internet Transaction Server Unit 3 Purchasing Processes Unit 4 Inventory Management Processes Unit 5 Sales Processes Unit 6 Information
Internal
Only
Partner
Unit 7 Accessing Master Data

Unit 8 mySAP Workplace Unit 9 Conclusion
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
7-3
Accessing Master Data: Business Scenario
! Managers in the stores may have need of other information about their store. They also may offer goods directly to the consumer on-line through their product catalog. They can access this information using SAP Retail Store.
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
7-4
Accessing Master Data

Store
Assortment List List Assortment
Head office
Customer Customer
Internal
Only
Partner
Product Product Catalog Catalog

Shelf Layout
Use
Store
! SAP AG 2001
SAP
SAP
"# Several "# We
types of master data are accessible at the store using SAP Retail Store.
know about and are able to use:
Partner
Use
$# Assortment list data, described in the unit on Purchasing $# Customer master data, described in the unit on Sales
"# We
Internal
can also access Store master data and Product Catalog data using SAP Retail Store. management information can also be made available.
"# Space
Only
SAP AG
IRT370
7-5
Store - General Data
General data Address/communication Opening times Layout Data Store Store Blocking Data Receiving points Departments Merchandise Categories
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
"# Store
master data includes all the information required for the store to function as a selling site.
Partner
Internal
Use
Only
SAP AG
IRT370
7-6
Store: Layout
Articles Articles
Layout Layout modules modules

Electronics
Layout Layout
Layout module: Electronics
Site Site
Tuscon
Internal
Only
Layout module: Hardware
Denver
Hardware Layout module: Sporting Goods

Tempe
Partner
Use
! SAP AG 2001
SAP
SAP
"# Information
on the grouping of articles in Layout modules and the assigning of modules to the store is also found in the store master data.
Partner
Internal
Use
Only
SAP AG
IRT370
7-7
SAP Retail Store Space Management
Retail Store
View planned store layout.

Internal
Only
Middleware
Partner
Use
External Space Management Software

! SAP AG 2001
SAP
SAP
$# Interface to external space management systems make a variety of plans available on mySAP Retail. $# The current shelf structure and the next planned structure can be viewed directly using SAP Retail Store. $# If space management software supports conversion of planograms to html format, you can view graphical displays of individual shelves and products.
Partner
Internal
Use
Only
SAP AG
IRT370
7-8
Product Catalog
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
"# The
Product Catalog provides you with a simple and efficient way of presenting a range of products effectively on the Internet or in SRS. product catalog can be used in a variety of ways: $# As a cost-efficient alternative to printed catalogs $# For presenting weekly or monthly special offers $# As an application for a kiosk system in a public location or at the point of sale
Partner
Use
"# The
Internal
Only
SAP AG
IRT370
7-9
Product Catalog
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
"# In
addition to grouping the catalog into product categories, you can incorporate multimedia objects like pictures and sound documents that are centrally managed in the SAP Retail system.
Partner
Internal
Use
Only
SAP AG
IRT370
7-10
Product Catalog - International

Master data
Catalog variants for different countries

Variant Language Language Currency German English French DEM USD FRF ITL URL for URL for
Haartrockner
Hair dryer 35,00 DM
Internal
Only
Italian
$20.00
Partner
International formats for numbers, prices, dates:

3000 3000 Lire Lire TT.MM.JJJJ TT.MM.JJJJ 19.90 19.90 $ $
Use
MM/DD/YYYY MM/DD/YYYY
! SAP AG 2001
29,80 29,80 DM DM
SAP
SAP
"# A
catalog can be maintained in multiple languages.
Partner
Internal
Use
Only
SAP AG
IRT370
7-11
Accessing Master Data: Summary
You are now able to: ! Access your master data records on SAP Retail Store
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
7-12
mySAP Workplace -- Retail
Contents: ! Overview of mySAP Workplace ! People, Roles, Business Activities and mySAP Retail ! Using mySAP Workplace with mySAP Retail
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
8-1
mySAP Workplace -- Retail: Unit Objectives
At the conclusion of this unit, you will be able to: ! Describe mySAP Workplace ! Describe the roles concept ! Create your own role
Internal
Only
! Use mySAP Workplace with mySAP Retail
Partner
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
8-2
Course Overview
Unit 1 Introduction Unit 2 Internet Transaction Server Unit 3 Purchasing Processes Unit 4 Inventory Management Processes Unit 5 Sales Processes Unit 6 Information Unit 7 Accessing Master Data
Internal
Partner
Only
Unit 8 mySAP Workplace

Unit 9 Conclusion
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
8-3
mySAP Workplace: Business Scenario
Workplace Server
mySAP Workplace
Internal
Only
Partner
ITS Server
Retail Store
Use
! SAP AG 2001
SAP
SAP
!" We are using SAP Retail Store in our store because it meets our need for an easy to use system for our staff where there is high turnover. !" The store manager and office staff have additional requirements which can be met by using mySAP Workplace. mySAP #" Workplace is also used with the ITS middleware and all retail functionality can be accessed in the store.
Partner
Internal
Use
Only
SAP AG
IRT370
8-4
Workplace Architecture - High level overview

Components
Web Browser
Desktop
New servers
Partner
Only
Web Web server Workplace server Middleware
Web Server Internet Transaction Server / SAP GUI for HTML
Internal
Basis 4.6
Workplace server
! SAP AG 2001
User Management Role Administration RFC Administration
SAP Retail
BW
APO
...
Use SAP
SAP
#" The
Use
mySAP Workplace is a personalized, server-based, enterprise portal that provides fast, easy, and convenient web-based access to all the internal and external applications, content, and services they need. mySAP Workplace empowers users to perform effectively in dynamic, fast paced, market driven work environments by placing the right information and applications at their fingertips through an interface that is easy to learn, tailor, and use.
Partner
#" The
Internal
Only
SAP AG
IRT370
8-5
Processing One Request from the Web

Service Files Service Files User UserRequest Request
Workplace
Input Input WGate AGate
Internal
Only
Browser
Web Server
HTML Templates CSS Files
Output Output
SAP Retail
HTML Page HTML Page
Partner
Use
HTML HTMLTemplate Template CCS CCSFiles Files

! SAP AG 2001
SAP
SAP
#" The #" In
mySAP Workplace architecture consists of three layers:
the store the user needs only a web browser running on his or her workstation.
Partner
Use
#" The
Internal
communication partner of the web browser is a web server, which is part of the Workplace Middleware. The SAP Internet Transaction Server (ITS) creates the connection between the web server and the Workplace Server. The workplace server handles the role definitions and the Central User Administration, if that is used. workplace is integrated into mySAP Retail via an RFC connection.
#" The
Only
SAP AG
IRT370
8-6
People, Roles, Business Scenarios, Components
People People perform perform Roles Roles to to participate participate in in Business Business Activities Activities implemented implemented by by Components Components
Sales Staff Stock Clerk Karen
Gds Receipts Pick, Pack, Deliver
Stock Management
Store Positions
Sales Staff Stock Clerk Dept. Manager Susan Sales Staff Store Manager John
Planning Floor layout Competitive Analysis Evaluation Planning Evaluation
Only
Merchandise Sales Staffing (HR)
Internal
Partner
Store Profitability Loss Prevention
Use
! SAP AG 2001
SAP
SAP
#" Within
the mySAP Retail Workplace concept, people and the work they perform can be described by
roles.
Partner
Use
#" This
diagram shows how several people serving in different positions can be assigned roles to facilitate their mySAP Retail tasks. are focused on each individual's tasks and responsibilities in the store and answer the question: How do I complete the work for which I am responsible? role includes all activities (functionality, content, and services) a person performing a role needs to participate in the corresponding business activities. Roles that are involved in business activities include the necessary know-how, such as help and guidance. role determines the visual appearance of a users Workplace. It is used to structure the launch pad and the display of mini-applications.
Roles #"
#" A
Internal
Only
The #"
SAP AG
IRT370
8-7
mySAP Workplace: Unit Summary
You are now able to: ! Describe mySAP Workplace ! Modify a role ! Use mySAP Workplace to perform retail tasks
Internal
Partner
Only
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
8-8
Comprehensive Retail Store Functions
SAP Retail Store is:

Sales Information
Only
Master
Internal
data
Partner
Purchasing
Use
Inventory management
!
SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
9-1
SAP Performance Map

! SAPNet Alias: performancemarket and performancemap ! Released for customers and partners (free of charge) ! Central point of access for performance-related topics ! Divided up in line with the mySAP.com components (contains core and industry-specific areas, plus cross-component and technical blocks)
Only
! Gives recommendations and suggestions, detailed information, documents and links, and a direct link to relevant notes and collective notes in OSS ! Continually updated and enhanced ! Available in English (some notes and details are translated into other languages)
Internal
Partner
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
9-2
SAP Best Practices for Retail ...
... Offer you "Best Practice" configuration of mySAP.com Retail in a number of versions for the following sectors: Fashion (including apparel, textiles, footwear) * Food (discounters, supermarkets, hypermarkets, convinience stores) * Wholesale (technical wholesale, mail order, Internet) ** Hardlines (specialists in building materials, electrical items, toys, and
so on) **
Internal
Only
Partner
... Are an implementation tool combining AcceleratedSAP (ASAP) and Preconfigured Systems (PCS), are free of charge, and can be installed in a day
Use
* already available
! SAP AG 2001
** planned
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
9-3
SAP Best Practices for Retail ...
... Provide help in every mySAP.com Retail implementation!

" ... The preconfigured development client reduces the project runtime. " ... SAP Best Practices for Retail allow early prototyping in the implementation, which reduces problems later thanks to a systembased discussion in the Blueprint Workshops.
Internal
Only
" ... They contain detailed documentation of the preconfigured processes including full integration with AcceleratedSAP. " ...They enable you to set up a pared-down, functioning system in a short period of time and test live operations.
Partner
Use
! SAP AG 2001
SAP
SAP
Partner
Internal
Use
Only
SAP AG
IRT370
9-4

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IRT370 Headquarters -- Store Connections: Retail Store

Headquarters -- Store Connections: Retail Store

All rights reserved.

!" Microsoft !" IBM

is a registered trademark of ORACLE Corporation.

!" INFORMIX !" UNIX

!" JAVASCRIPT !" SAP,

This course will enable you to:

processes # Use the SAP Retail Store # Use mySAP Workplace

At the conclusion of this course, you will be able to:

with SAP Retail Store

SAP Retail Store

Exercises Solutions Appendices

At the conclusion of this unit, you will be able to:

Store has available

Main Business Scenario

"# You "# You

SAP Retail Store Case Study

Comprehensive Retail Store Functions

Introduction: Unit Summary

You are now able to:

Internet Transaction Server

Internet Transaction Server: Unit Objectives

Unit 2 Internet Transaction Server

Internet Transaction Server: Business Scenario

SAP Retail & The Web: The Solution

Browser Browser Intranet Browser

Firewall Internet Web Server

"# The "# As

SAP Internet Transaction Server

Application server sees a SAP GUI

! Separation of Business Logic and Visual Appearance

! Supported through release upgrades

How SAP offers service on the Web (1/7)

Web Server Browser WGate AGate

How SAP offers service on the Web (2/7)

Web Server Browser WGate AGate

MIME Files Builder Videos Sound-Data etc.

How SAP offers service on the Web (3/7)

Web Server Browser WGate AGate

MIME Files Builder Videos Sound-Data etc.

Service Files Service description HTML Templates Language Resource Files

How SAP offers service on the Web (4/7)

Web Server Browser WGate AGate

MIME Files Builder Videos Sound-Data etc.

Service Files Service description HTML Templates Language Resource Files

Application ABAP Dynpro Screens Customization

How SAP offers service on the Web (5/7)

Web Server Browser WGate AGate

Application ABAP Dynpro Screens Customization

How SAP offers service on the Web (6/7)

Web Server Browser WGate AGate

Application ABAP Inside R/3 Dynpro Screens Business Logic Customization

How SAP offers service on the Web (7/7)

Web Server Browser WGate AGate

Application ABAP Inside R/3 Dynpro Screens Business Logic Customization

WGate and AGate

encapsulates the various supported HTTP server interfaces such as

is the main component of ITS is responsible for session management including

Processing One Request From The Web (1/9)

User UserRequest Request

"# The "# It

has two main components: