Number of company selected for the Analysis part are; 1. Airtel 2. Vodafone 3. Idea Cellular Ltd. 4.

Relience Communication 5. Tata Docomo 6. BSNL 7. Aircel 8. Uninor

As per the Discussion among the Focus Group we have concluded some of the Positive and Negative Point of each of the Telecommunication service provider. The analysis from the Focus group discussion is as follows 1. AIRTEL Positive Points Best in network coverage, even if u are in underground or, between buildings, u will have a network of at least single needle. 3g speed and network is also very good. Customer care service is easily accessible. Roaming facilities and services are also good in terms of signals and connectivity. Customization of services are allowed recently AIRTEL Negative Points Call rates are costly in comparison with other provider During 31st and 1st of new year they charge for sms, and also other general holidays even if you have activated sms pack

 3G internet pack rate is costly No good free talk time plan like other providers (reliance) give. Sometimes they deduct balance for some VAD (VALUE ADDED SERVICES ) which you might not have ordered for that also.

2. VODAFONE Positive Points Good network coverage throughout the India Call rates are also less in comparison to Airtel Friend service is very good in which we can talk to two Vodafone number which we have registered with Vodafone under friends service at very cheaper price SMS pack is also very good and cheaper. 3G network is also good and easily accessible. Night calling packs are also available for Vodafone VODAFONE Negative Points During 31st and 1st of new year they charge for sms, and also other general holidays even if you have activated sms pack No good free talk time plan like other providers (reliance) give. 3G tariff are costly. Customer care service is not good as it takes time to reach them.

3. IDEA Positive Points 1.Big Image 2.Cost advantage 3.3g tariff are less compare to other service provider 4.Good Network coverage 5.Good Customer Support

IDEA Negative Point 1. chargeable internet on other network while roaming 2.Less Value added plan 3.SMS pack are costly

4.Relience Communication Positive Point 1.Flexible plans 2.High brand visibility 3.Ability to attract customers with various plan 4.Night calling plan

Relience Communication Negative point 1. Network coverage 2.2g plan are high as compare to other service provider 3.customer care support

5.TATA DOCOMO Positive Point 1. Network coverage 2.cheper plan 3.Customer care service

TATA DOCOMO Negative Point 1.3g services are not available in most of the southern India 2.High roaming charges 3.poor internet speed 6. BSNL positive point 1.Mobility 2.Unlimited Plan

3.GSM covers virtually all parts of the world so International roaming is not a problem 4.Less Signal Deterioration inside buildings BSNL Negative point 1.Drastic speed variation from 10-250Kbps, because of range fluctuations 2.Range varies even inside the house 3.Downloads from torrent sites can be slow

7. AIRCEL Positive Points 1.Easy to active 2.Affordable plans 3.Unlimited speed capped plan 4.Cheaper plans and Tariff 5.Internet plans are good AIRCEL Negative Points 1.Poor 3G services 2.Internet coverage in remote area are less 3.Poor customer care services 4.Call connectivity problem 8.UNINOR Positive points 1.Cheper call rate 2.unlimited talk time UNINOR Negative Points 1.Network coverage 2.Internet services 3. Less value added services 4.customer care services.