MP Project Management Leadership Management Communication / Co-ordination Organisation / Planning Planning / Control Organisation / Control Organisation Control Planning

Morale Knowledge Culture Scope Procurement Communications Human Resources Risk ntegration Cost !ime "ualit#

L$%&$RSH P OR(%) S )( PL%)) )( ,R $- )( CO)!ROLL )( S2PPOR! )( )-ORM )( $4%L2%!$ M%)%( )( !%SKS !$%MS )& 4 &2%LS COMM%)& )( COMM2) C%! )( K)O5 )( C%R )( 5%)! )( LO6%L!6

doing the right thing ' ensuring that it is done right

de*ine the group task and a worka+le plan e.plaining the aim and the plan/ wh#/ allocation o* tasks/ de*ining priorities and standards work standards/ in*luence tempo o* work/ ensure all actions contri+ute to the aim/ 0cut red tape i* re1uired encouragement/ discipline/ create 0team spirit3 keeping the group in*ormed per*ormance o* the group

M%)-M%)%($M$)! & SC PL )$ MOR%L$

"2%L ! $S -

Ph#sical Mental Character

&o the +usiness o* the da# in the da# - 5ellington

M%)%($M$)! -

doing things right7

planning/ organising/ controlling and co-ordinating

COMM2) C%! O) / CO-OR& )%! O) K)O5L$&($ M%)%($M)! )-ORM%! O) S6S!$MS &%!% R$!R $4%L R$4 $5S ' R$POR!S P$RSO))$L M$$! )(S !%SK -ORC$S &$C S O) M%K )( )!$R-%C$S

OR(%) S%! O) / PL%)) )( OR(%) S%! O) S!R2C!2R$ ' %2!HOR !6 L -$ C6CL$ PH%S$S CH%)($ CO)!ROL OR(%) S%! O)%L CH%)($ S!%-- S2CC$SS O)

PL%)) )( / CO)!ROL PROC2R$M$)! SCH$&2L$ CO)!R%C! S!R%!$(6 !R$)& %)%L6S S &$C S O) M%K )( C%SH -LO5S PRO(R%MM$/! M$ SC$)%R OS

OR(%) S%! O) / CO)!ROL OR(%) S%! O) CO)!ROL S!R2C!2R$ &$C S O) M%K )( %2!HOR !6 - L$S/&%!%,%S$S )-ORM%! O) !$CH)OLO(6 CH%)($ CO)!ROL %2!HOR !6 COMM2) C%! O) L$4$RS O- CO)!ROL

OR(%) S%! O) OR(%) S%! O) S!R%!$(6 OR(%) S%! O) S!R2C!2R$ 5 !H ! M$ K)O5L$&($/ )-ORM%! O) )!$R)%L R$L%! O)SH PS $8!$R)%L R$L%! O)SH PS M%RK$! )( %CCO2)! )( - )%)C )( OR(%) S%! O) C2L!2R$ ' CH%)($ 4%L2$ CH% ) S$R4 C$ S2PPOR! ' O2!SO2RC )( S%-$!6 5ORK $)4 RO)M$)! %2!HOR !6 ' PO5$R S6S!$MS 9Hard/So*t: R$POR! )( "2%L !6 PROC$&2R$S R$CR2 !M$)!

CO)!ROL "2%L !6 ' S!%)&%R&S COS! ' C%SH -LO5 CH%)($ CO)!ROL CL% MS PL%)-&O-CH$CK-%C! O) )!$R)%L S6S!$MS $8$R)%L S6S!$MS $%R)$& 4%L2$ M$!R CS Rules o* !hum+ )-ORM%! O) ' K)O5L$&($ R SK MO) !OR )( S%-$!6 ' Statistics PRO(R%MM$ CO)!ROL ! M$ M%)%($M$)! &$L$(%! O) L$4$LS O- %2!HOR !6 COMM2) C%! O)

2rgent/ mportant &ocumented &ecisions

PL%)) )( ; -ail to Plan ; Plan to -ail PRIOR PREPARATION & PLANNING PREVENTS P**S POOR PERFORMANCE SCOP$ 5ORK ,R$%K&O5) S!R2C!2R$ R SK %)%L6S S ! M$/&2R%! O)/CO)S!R% )!S PROC2R$M$)! R$"2 R$& ' SCH$&2L$ $8$C2! O) 9Methods: LO( S! CS / M%!$R %LS R%!$S/COS!S CH%)($ PROC$SS L -$ C6CL$S S%-$!6 R$"2 R$M$)!S CO)! )($)C6 PL%)S SC$)%R O) PL%)S PRO<$C! PL%)) )( ' CO)!ROL S6S!$M 5ork descriptions ' instructions )etwork scheduling Master/&etailed Schedule ,udgets !ime/Cost Per*ormance !racking S#stem Reports ; time/ cost/ per*ormance/ relia+ilit#/ maintaina+ilit#/ e**ecti=eness7 Management &ecision Making (oals ' O+jecti=es Project nitiation 5ild $nthusiasm &isillusionment Chaos Search *or the (uilt# Punishment o* the nnocent &e*inition o* Re1uirements 5h# Plan ; reduce or eliminate uncertaint# mpro=e e**icienc# o* operation O+tain a +etter understanding o* o+jecti=es ,asis *or monitoring ' controlling work

MOR%L$ !$%M ,2 L& )( ' !$%M ROL$S $MPO5$R$M)! ' &$C S O) M%K )( C2L!2R$ CH%)($ M%)%($M$)! !R% ) )( $8P$C!$)C6/)$$&S %SS$SSM$)!S/R$5%R&S/R$CO() ! O) COMM2) C%! O) )eed to know/ )ice to know/ n*orming S2CC$SS O) PL%)) )( ' PROMO! O)S -%C L ! $S ' $)4 RO)M$)! O2!SO2RC )( ' !H R& P%R! $S CO)-L C! M%)%($M$)! PO5$R ,%S$S $.pert/Specialist/Coerci=e/ <4 &$4$LOPM$)! !heor# 8/6 !#pe %/, people "2%L !6 S6S!$MS Management &irector Manager Project Manager Personnel ; Super=isor Personnel - 5orker "ualit# Manual Core ,usiness Process Supporting Process "ualit# Procedures 9Local Procedures: 5ork nstructions nspection ' !est Plans Supporting &ocs- -orms/ checklists/ records/ *low charts

Knowledge

Culture

Scope

Procurement

Communications

Human Resources

Risk

ntegration

Cost

!ime

"ualit#