Professional Documents
Culture Documents
Supporting resources for Certificate II and III units of competency from the Forest and Forest Products Industry Training Package (FPI05)
flexiblelearning.net.au/Toolbox
Flexible Learning Toolboxes, ational !"T "#learning Strategy, $ %o&&on'ealt( o) *ustralia (+e,art&ent o) Industry, Inno-ation, Science, .esearc( and Tertiary "ducation (+IIS.T"), /01/0 1it( t(e exce,tion o) t(e %o&&on'ealt( %oat o) *r&s, t(e +e,art&ent2s logo, any &aterial ,rotected by a trade &ark and '(ere ot(er'ise noted, all &aterial ,resented in t(is docu&ent is ,ro-ided under a %reati-e %o&&ons *ttribution#S(are*like 300 *ustralia ((tt,344creati-eco&&ons0org4licenses4by#sa43004au ) license0
Table of contents
Introduction.......................................................................................................................... 1 Getting started delivering e-learning..................................................................................2 5o' to install t(e Toolbox00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000/ Pre,aring to use t(e Toolbox000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000/ Computer and technical re uirements...............................................................................! 5ard'are000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 3 So)t'are00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 3 Customisation...................................................................................................................... " #nline teaching strategies...................................................................................................$ Social net'orking0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000005 Pre,aring t(e learners to use t(e &aterials0000000000000000000000000000000000000000000000000000000000000000000000006 I&,le&enting success)ul Toolbox deli-ery00000000000000000000000000000000000000000000000000000000000000000000000006 %ualification and competencies..........................................................................................& 7nit guides0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 8 "&,loyability skills00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000008 Target audiences..................................................................................................................' Learners00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 9 Teac(ers4trainers4)acilitators 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000009 Toolbox structure and design...........................................................................................11 Site &a,000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 11 7nit structure0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 1/ %ontext0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 1/ :ey )eatures000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 1/ ;lossary000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 13 Learning ob<ects000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 13 Teaching and learning design...........................................................................................1$ Learning acti-ities000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 15 *ssess&ent 00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 /1 (ssessment strategies......................................................................................................2! )ecognition of prior learning *)P+,..................................................................................2! (ccess and e uit-.............................................................................................................. 2$ Literacy re=uire&ents000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000/5 "=uity0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 /5 Getting help........................................................................................................................ 2. 1(at is a Toolbox %(a&,ion>00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000/? )esources........................................................................................................................... 2&
Introduction
1elco&e to t(e Ti&ber Plus Toolbox0 T(is Teac(er guide 'ill assist trainers and teac(ers 'is(ing to use t(e Toolbox eit(er in its co&,lete )or&, or as a source o) learning co&,onents, in t(e de-elo,&ent o) t(eir o'n teac(ing ,rogra&s0 T(e ,ur,ose o) t(e Teac(er guide is to s(o' (o' t(e Toolbox resources can be e))ecti-ely used to assist in t(e deli-ery o) a ,rogra&0 It is 'ritten in a non#,rescri,ti-e 'ay, assu&ing t(at t(e trainers 'ill 'ant to select as,ects o) t(e Toolbox, substitute ot(ers and custo&ise as,ects )or t(eir o'n audience including learners 'it( language, literacy and nu&eracy needs0 T(ese strategies 'ill ,ro-ide o,,ortunities to &axi&ise t(e learning ex,erience t(roug( t(e use o) t(e Toolbox and take ad-antage o) t(e collaborati-e learning en-iron&ent t(at can be ac(ie-ed t(roug( )acilitated discussion and in)or&ation s(aring a&ongst a grou, o) learners0
Ar
/ard0are
To use t(e learning &aterial in t(is unit, learners 'ill need a co&,uter 'it( t(e )ollo'ing )eatures3 IGBH co&,atible 'it( a 1 ;5I ,rocessor running 1indo's /000, JP, !ista, 1indo's ? or *,,le Bacintos(H 'it( a 500 B5I ,rocessor running ASJ -1005 'it(3 51/ BG o) .*B 10/@ x ?68 ,ixel dis,lay %+#.AB dri-e Internet access Sound card
1oft0are
Learners 'ill also need t(e )ollo'ing so)t'are4,lug#ins installed on t(eir co&,uter3 Ar Ar Sa)ari 3 or abo-e ((tt,344'''0a,,le0co&4 ) Bicroso)tH 1ord 9? or a si&ilar 'ord ,rocessing ,rogra& to o,en and use do'nloadable )or&s, c(ecklists and 'orks(eets0 *dobeH Flas( Player 100 I) you (a-en2t got t(is ,lug#in, you can do'nload and install t(e latest )ree -ersion )ro&3 '''0adobe0co& *dobeH P+F .eader 800 or abo-e0 I) you (a-en2t got t(is ,lug#in, you can do'nload and install t(e latest )ree -ersion )ro&3 '''0adobe0co& Fire)ox 300 or abo-e ((tt,344'''0&oIilla0co&4 ) Internet "x,lorer 600 or abo-e ((tt,344'''0&icroso)t0co&4 )
Incorrect -ersions o) t(ese a,,lications could result in in)or&ation being s(o'n in an unreadable )or& or not s(o'n at all0
Customisation
Toolboxes are designed to be custo&ised0 T(is is an i&,ortant )eature0 Teac(ers are in-ited to use ,arts o) a Toolbox t(at co&,li&ent t(eir training sessions and4or incor,orate t(eir o'n &aterials into a Toolbox0 T(ere are a series o) &ini tutorials a-ailable on t(e Toolbox 'ebsite t(at &ay assist you in custo&ising a Toolbox0 T(ese can be )ound at3 (tt,344tle0ta)e-c0co&0au4toolbox4access4searc(0do>,aging0,ageK1L(ier0to,icK@553a@98# 8801#c8ab#@a85#9ad/66cd@cb0 I) you re=uire assistance 'it( your custo&isation, ,lease contact t(e Toolbox %(a&,ion in your state0 Eou 'ill )ind a list o) t(e Toolbox %(a&,ions in t(e D;etting (el,2 section o) t(is guide0 To custo&ise resources in t(is Toolbox you 'ill need so)t'are suc( as3 an 5TBL text editor suc( as 5o&esiteH, GG"ditH or *dobeH +rea&'ea-er to edit 'eb ,ages0 *lternati-ely, )or a )ree do'nloadable text editor try :o&,oIer # (tt,344'''0ko&,oIer0net4do'nload0,(, a 'ord ,rocessor suc( as Bicroso)tH 1ord to edit docu&ents0
I) custo&isation o) &ulti&edia interactions is re=uired, t(en t(e )ollo'ing a,,lications &ay be necessary3 Flas( %S3 JBL SPE or e=ui-alent JBL editing tool P(otos(o,4Fire'orks (or e=ui-alent) )or editing still i&ages Sound"dit16 (or e=ui-alent) )or editing sound content Pre&iere (or e=ui-alent) )or editing -ideo content0
1ocial net0or3ing
"-ery day, your learners co&&unicate 'it( eac( ot(er in ne' and di))erent 'ays, and e&ails and bulletin boards are not al'ays t(e ,re)erred o,tions0 Bobile ,(ones, text &essaging, and creating and s(aring &edia )iles (-ideos, gra,(ics, ,odcasts) are ot(er co&&on )or&s o) co&&unication t(at ,eo,le currently use0 Social net'orking tools allo' you to assist learners to net'ork 'it( ot(er learners as t(ey co&,lete Toolbox acti-ities0 For exa&,le, you can ask learners to create net'orks by3 re-ie'ing &our guide to social e-learning )or additional in)or&ation and ideas0 (tt,344socialelearning0)lexiblelearning0net0au4socialMelearning4index0(t& s(aring t(eir 'ork in 'eblogs, )or exa&,le 'riting in t(eir o'n blog or s(aring &obile ,(one ,(otos in &oblogs (&obile 'eblogs) collaborating 'it( ot(ers to de-elo, docu&ents, )or exa&,le using 'ikis to ,ut toget(er a res,onse to a ,roble& creating and s(aring ,(otos o) t(eir 'ork using ,(oto s(aring so)t'are, )or exa&,le Flickr, '''0)lickr0co& creating and s(aring book&arks o) sites t(ey (a-e )ound use)ul in researc(, )or exa&,le, '''0delicious0co&
creating and s(aring &edia )iles ca,turing t(eir 'ork, )or exa&,le BP3s or -ideo )iles s(aring t(eir e-idence )or assess&ent in social net'orking s,aces on t(e internet s(aring ideas and in)or&ation -ia a -irtual con)erence0
Implementing successful Toolbox deliver Flexible deli-ery is not about lea-ing learners alone to learn )or t(e&sel-es, but about using a ne' &ediu& as a ,art o) an o-erall teac(ing deli-ery structure t(at is 'ell de)ined0 In an e-aluation o) Toolboxes, t(e o-erall &essage )ro& teac(ers 'as t(at Dstructure &eans success2 and re)lects t(eir recognition t(at e))ort is re=uired to integrate t(e Toolbox into t(eir teac(ing deli-ery N <ust like building any ne' teac(ing resource0 Feedback )ro& t(e sa&e e-aluation o) Toolboxes suggested t(at orientation sessions a,,eared to be a )eature o) t(e &ore success)ul trials0 Pro-iding orientation to t(e Toolbox in a ,ractical, )ace#to#)ace session 'it( learners actually using t(e Toolbox is clearly a key to a success)ul use0 It ,ro-ides a &ixture o) tec(nical and ,edagogical assistance t(at aligns t(e Toolbox 'it( t(e =uali)ication and t(e course0
Providing support
It is i&,ortant to ,lan a(ead and obtain &anage&ent su,,ort, set realistic ti&e)ra&es )or i&,le&entation and gain su,,ort )ro& t(e learner2s e&,loyer be)ore introducing t(e Toolbox0 Bake sure t(at you are a'are o) legislation and regulations '(ic( &ay i&,act on )lexible deli-ery o) t(e Toolbox0 For exa&,le, learners 'orking at (o&e, trainees(i, agree&ents, a,,rentices(i, agree&ents and enter,rise#based arrange&ents0 "stablis( '(et(er your learners (a-e co&,leted any ,re-ious units online0 T(is 'ay you can gauge (o' &uc( su,,ort you 'ill need to ,ro-ide to coac( learners in de-elo,&ent o) online learning skills, as 'ell as t(e content in t(e units0 Eou 'ill ,robably )ind learners re=uire di))erent le-els o) su,,ort0 In t(e )irst )e' 'eeks get a clear ,icture o) (o' eac( learner is co,ing to enable early inter-ention0 I) you &anage a -ery large grou, o) learners, create a sense o) co&&unity online by setting u, study grou,s o) )our to eig(t students, all o) '(o& begin t(e 7nit at &ore or less t(e sa&e ti&e0 T(is &akes it easier )or learners to gain t(e bene)its o) social learning and to )or& net'orks and ,ro-ide su,,ort to eac( ot(er as t(ey study0
Ance you (a-e set u, t(e study grou,, )acilitate an online Dicebreaker2 acti-ity '(en learners start t(e 7nit0 Eou could include ideas )or )acilitating t(is acti-ity 'it(in t(e Teac(er guide0 Plan a(ead and be clear to your learners about '(ic( grou, 'ork acti-ities you ex,ect t(e& to co&,lete0
+iterac- and numerac Find out '(et(er t(e learner 'ill need literacy su,,ort to read t(e online &aterial or co&,lete t(e exercises0 1ork,lace su,er-isors are o)ten a'are o) t(e literacy di))iculties o) t(eir e&,loyees, and o)ten already (a-e su,,ort &ec(anis&s in ,lace, suc( as ,airing t(e 'orker u, 'it( anot(er ,erson 'it( better literacy skills0
T(is Teac(er guide (as been de-elo,ed to (el, you to use t(e Ti&ber Plus Toolbox to deli-er t(e abo-e units o) co&,etency )ro& %erti)icate II and III =uali)ications )ro& t(e FPI05 Training Package0 It ex,lains t(e ty,es o) acti-ities and resources contained in t(e Toolbox and o))ers suggested deli-ery strategies and o,,ortunities )or custo&isation to (el, you to &axi&ise t(e learning ex,erience )or your learners0 T(is includes ,ro-iding guidance on (o' to create a collaborati-e learning en-iron&ent t(roug( )acilitating discussions and in)or&ation s(aring a&ongst t(e grou, o) learners0
4nit guides
* 7nit guide )or eac( o) t(e units in t(e Toolbox (as also been de-elo,ed0 T(e 7nit guides are a-ailable 'it(in t(e Toolbox0 T(ey ,ro-ide an o-er-ie' o) t(e e&,loyability skills t(at are i&,licit 'it(in t(e unit, a detailed breakdo'n o) t(e )eatured interacti-e acti-ities and t(e resources re=uired to co&,lete t(e unit0 "ac( guide ,ro-ides ad-ice on t(e skill recognition o,tions t(at are a-ailable to learners 'it( existing skills and kno'ledge0 For additional in)or&ation on =uali)ications re)er to t(e ational Industry and Training Skills 'ebsite N '''0ntis0go-0au
5mplo-abilit- s3ills
"&,loyability skills are so&eti&es re)erred to as generic skills, core skills, essential skills, ca,abilities or key co&,etencies0 T(e %o&&on'ealt( o) *ustralia de)ines t(e& as, Oskills re=uired not only to gain e&,loy&ent, but also to ,rogress 'it(in an enter,rise so as to ac(ie-e one2s ,otential and contribute success)ully to enter,rise strategic directionsP0 T(e "&,loyability skills )or eac( unit in t(e Ti&ber Plus Toolbox are listed in t(e 7nit guides0
Target audiences
+earners
T(e learners '(o 'ill use t(is Toolbox 'ill generally be undertaking a %erti)icate II or III =uali)ication )ro& t(e Forest and Forest Products Industry Training Package (FPI05)0 *lt(oug( t(ey could co&e )ro& any sector o) t(e industry, t(ey are &ost likely to be in-ol-ed in sa'&illing, &anu)acturing or &erc(andising0 T(e co&,etencies co-ered in t(e Toolbox are o) ,articular rele-ance to )ra&e and truss &anu)acturers0 Ty,ical c(aracteristics o) t(is learner grou, are as )ollo's3 literacy and nu&eracy skills ranging )ro& a-erage to belo' a-erage generally no ,ost#secondary education, 'it( &any not (a-ing )inis(ed (ig( sc(ool (ig(er t(an a-erage ability in D,ractical2 skills and (ands#on tasks 'ide age range, )ro& sc(ool lea-ers rig(t t(roug( to older 'orkers tendency to be &ale tendency to be based in regional or rural areas, and so&eti&es in re&ote areas less et(nic di-ersity t(an 'ould be )ound in &ost *ustralian cities &ost likely to s,eak "nglis( as a )irst language ('it( t(e exce,tion o) so&e indigenous co&&unities) ,re)erence )or (ig(ly contextualised training 'it( real#'orld exa&,les o) conce,ts, rat(er t(an t(e ,resentation o) t(eoretical ,rinci,les ,re)erence )or e&bedding kno'ledge and understanding o) ne' conce,ts by being gi-en t(e o,,ortunity to a,,ly t(e conce,ts to t(eir o'n 'ork,lace situations0
T(ese c(aracteristics (a-e been con)ir&ed in -arious studies conducted by t(e %onstruction Forestry Bining and "nergy 7nion, and t(e Industry Skills %ouncil, Forest1orks0 T(ey (a-e also been )ound by +a-id Bc"l-enny (,ro<ect &anager) in (is o'n ex,eriences as a 'orker and &anager in t(e ti&ber industry t(roug( t(e 19?0s and 80s, and t(en as a trainer )ro& t(e 1990s to t(e ,resent0 +a-id (as docu&ented t(ese )indings in -arious re,orts 'ritten )or t(e 1ork,lace "nglis( Language and Literacy (1"LL) Progra&0
Teachers/trainers/facilitators
6or the teacher/trainer or facilitator using the Toolbox T(e Toolbox 'ill suit a range o) deli-ery and assess&ent contexts, including3 'ork,lace trainers 'orking in a one#to#one or grou, training situation -ocational trainers and4or assessors in an educational or 'ork,lace setting '(o deli-er training, conduct assess&ents and issue =uali)ications tea& leaders4su,er-isors and4or line &anagers '(o are in-ol-ed in i&,le&enting learning in t(e 'ork,lace and assessing its e))ecti-eness )acilitators o) online learning ,rogra&s0
2or3place mentors
I) learners (a-e access to 'ork,lace &entors, &entors could be utilised in a -ariety o) 'ays0 For exa&,le, so&e acti-ities re=uire learners to )ill in 'orks(eets0 T(e 'orks(eets could be re-ie'ed by t(e &entor as an alternati-e to trainer )eedback0 *lso, t(e &entors could be used by indi-idual learners to (el, co&,lete acti-ities re=uiring grou, discussion or in,ut0
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4nit structure
*ll units in t(e Ti&ber Plus Toolbox )ollo' t(e sa&e layout and structure, as detailed belo'0 *lt(oug( t(e ,ages 'it(in eac( section are designed to be read se=uentially, learners can go to any ,age using t(e dyna&ic &enu bar )or eac( indi-idual unit0 Introduction3 ,ro-iding a general introduction to t(e unit and describing t(e -arious sections t(at &ake u, t(e learning content0 Glossar-3 listing key 'ords and t(eir &eanings0 )esources3 containing links to all P+F, 1ord and Flas( )iles used t(roug(out t(e unit0 )P+ chec3list3 ,ro-iding a sel)#assess&ent c(ecklist )or ,eo,le considering a,,lying )or .PL in t(e unit, as 'ell as a link to t(e unit o) co&,etency0 4nit guide3 su&&arising t(e &ain )eatures o) t(e unit0
Individual sections
8our 9ob3 ,ro-iding an o-er-ie' o) t(e to,ics co-ered in t(at section, and t(e &et(od )or 'orking t(roug( t(e sub<ect &atter, learning acti-ities and assess&ent tasks0 1upporting topics3 di-iding t(e content into discrete Dc(unks2, 'it( eac( one (a-ing a Learning *cti-ity designed to rein)orce t(e ,rinci,les discussed in t(at to,ic0 Tas33 ,ro-iding a set o) =uestions or an assign&ent on t(e to,ics co-ered, suitable )or use as an assess&ent exercise0 Case stud-3 containing a slides(o' ,resentation o) a ty,ical 'orker in t(at )ield o) acti-ity, 'it( a -oice o-er ex,laining (o' t(ey 'ould ans'er t(e Task =uestions0
Context
Gecause o) t(e 'ide di-ersity in <ob ty,es t(roug(out t(e ti&ber industry, ranging )ro& )orest 'orkers in re&ote areas to retail s(o, sta)) in t(e suburbs, t(e Ti&ber Plus Toolbox does not use a D-irtual 'ork,lace2 as a continuing t(e&e bet'een t(e units0 Instead, a strong grounding in real#'orld 'ork,lace contexts is ac(ie-ed t(roug( -aried case studies and exa&,les taken )ro& eac( o) t(e sectors in t(e industry0 P(otos are used extensi-ely in t(e su,,orting to,ics, toget(er 'it( descri,ti-e ca,tions ex,laining t(e link bet'een t(e i&age and t(e conce,ts being discussed0 T(e learning acti-ities are designed to rein)orce t(e conce,ts ,resented and encourage t(e learner to a,,ly t(e ,rinci,les to t(eir o'n 'ork,lace situation0 T(e Task =uestions are also directly a,,licable to t(e learner2s o'n 'ork,lace ex,eriences0
:e- features
T(e instructional design a,,roac( taken in t(e Toolbox is to ,resent all learning content in t(e context o) its a,,lication in t(e 'ork,lace0 For t(is reason, t(e con-entional textbook &odel o) ,ro-iding learning &aterial )irst and assess&ent =uestions last (as been in-erted, so t(at t(e task, or goal, is ,resented u, )ront, &uc( like a 'orker being gi-en a ne' <ob to
1/
do0 Ance t(ey (a-e understood t(e ob<ecti-e t(ey are 'orking to'ards, t(ey are t(en gi-en t(e in)or&ation necessary to ac(ie-e it0 In kee,ing 'it( t(is task#oriented a,,roac(, t(e )irst ,age in eac( section o) t(e units is called Your job, '(ere t(e learner is introduced to t(e sub<ect &atter and re)erred to t(e Task )or t(e section0 T(is gi-es t(e& ad-ance notice o) t(e assess&ent =uestions t(ey 'ill need to ans'er, '(ic( s(ould (el, t(e& to identi)y ga,s in t(eir kno'ledge and areas t(ey need to ,ay ,articular attention to as t(ey read t(e content &aterial0 It also allo's ,eo,le '(o already (a-e a sound understanding o) t(e to,ics to )ast track t(eir ,rogression t(roug( t(e &aterial0 T(e Task is designed to be co&,leted as an assess&ent acti-ity and sub&itted to t(e trainer )or &arking0 T(ere are t(ree buttons at t(e botto& o) t(e Task ,age, ,ro-iding learners 'it( t(ree o,tions )or co&,leting and sub&itting t(e =uestions N e&ail, 1ord )ile, and P+F )or ,rinting out a (ard co,y0
Sa&,le ans'ers to t(e Task =uestions are also ,ro-ided by a Dcase study2 'orker Instructions at the bottom of each Task page. in t(e )or& o) a Flas( )ile, 'it( a slides(o' s(o'ing t(e ,erson at 'ork '(ile t(ey narrate t(eir ans'ers or describe t(e 'ay t(ey 'ould a,,roac( t(e Task0 T(e narration is also s(o'n in a text )or&at under t(e &edia ,layer0
Glossar"ac( unit o) t(e Ti&ber Plus Toolbox contains a glossary0 T(e glossary is an al,(abetic listing o) 'ords t(at are used or associated 'it( t(e content in t(at unit o) t(e Toolbox0
+earning ob9ects
*n alternati-e 'ay to access t(is Toolbox content is -ia discrete learning ob<ects '(ic( can be do'nloaded )ro& (tt,344lorn0)lexiblelearning0net0au40 Learning ob<ects are s&aller co&,onents o) content )or&ing a sel)#contained se=uence o) learning0 * Dlearning ob<ect2 is de)ined as3 digital entity designed to support a particular learning e'perience! that can be repurposed for use in another setting! and which forms or is part of an I(S content pac)age. Essential characteristics of learning ob*ects are that they incorporate a self-contained se#uence of learning and be discoverable! interoperable! editable and reusable. $source+ *ustralian Flexible Learning Fra&e'ork Trials o) Learning Ab<ects (Series ?) # (tt,344toolboxes0)lexiblelearning0net0au4docu&ents4re,orts0(t&Qr1? * learning ob<ect does not i&,ly t(at it is an entire co&,etency or one o) t(e key ,er)or&ance criteria )ro& a unit o) co&,etency0 * learning ob<ect is an out,ut t(at can be used by ot(ers as a stand alone ,roduct0 T(e best 'ay to identi)y a learning ob<ect is as a
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seg&ent o) content t(at can stand alone and be used inde,endently )ro& t(e rest o) t(e co&,etency0 T(e Ti&ber Plus Toolbox su,,orts nine learning ob<ects, eac( consisting o) one unit0 T(ese are listed belo' s(o'ing t(e unit o) co&,etency t(at eac( is aligned to3 Caring for the environment # FPI%A.//03*3 Follo' en-iron&ental care ,rocedures Preventing fires FPI%A.//0@*3 Follo' )ire ,re-ention ,rocedures 2or3ing safel- FPI%A.//05*3 Follo' A5S ,olicies and ,rocedures 7aintaining product ualit- FPI%A.//0?*3 Baintain =uality and ,roduct care Grading structural soft0oods FPI%AT//16*3 !isually stress grade so)t'ood 4sing hand-held tools FPI%AT//19*3 7se (and (eld tools (ssembling 0all frames FPI%AT3/@1*3 *sse&ble ti&ber 'all )ra&es +a-ing up roof trusses FPI%AT3/@/*3 Lay u, ti&ber roo) trusses 1electing timber FPI%AT3/@?*3 Select ti&ber )or )orestry o,erations T(ese learning ob<ects can be accessed )ro& (tt,344lorn0)lexiblelearning0net0au4re,ositories.
1@
+earning activities
"ac( unit in t(e Ti&ber Plus Toolbox contains a nu&ber o) sections ('it( t(e exce,tion o) Baintaining ,roduct =uality '(ic( only contains one section)0 1it(in eac( section are Csu,,orting to,icsC t(at ,ro-ide t(e content in)or&ation )or t(at sub<ect area0 *t t(e botto& o) t(e su,,orting to,ic ,ages are Learning *cti-ities, designed to rein)orce t(e conce,ts ,resented and allo' t(e learner to a,,ly t(e& to t(eir o'n 'ork,lace situation0 For learners '(o are undertaking grou, training, or (a-e access to learners in ot(er locations, t(e Learning *cti-ities also ,ro-ide t(e o,,ortunity )or t(e& to s(are t(eir t(oug(ts and discuss t(e si&ilarities and di))erences in t(eir ex,eriences0 Set out belo' are t(e indi-idual Learning *cti-ities contained in t(e Toolbox0 Caring for the environment 1ection 1; +a0s and regulations +esson T(e la' and you <escription of learning activit.e=uires t(e learner to identi)y t(e ty,e o) docu&ent t(at sa&,le state&ents co&e )ro&0
1ection 2; 2aste and ha=ardous substances +esson T(e 3 .2s 5aIardous substances <escription of learning activit*sks t(e learner to t(ink about t(e 'aste ,roduced at t(eir 'ork,lace and identi)y (o' it is reused or recycled0 .e=uires t(e learner to ,ut a series o) ste,s relating to cleaning u, a c(e&ical s,ill into t(e correct se=uence0
:ee,ing t(e air *sks t(e learner to t(ink about t(e airborne e&issions at t(eir 'ork,lace clean and t(e &et(ods used to control t(e&0 7sing less ,o'er *sks t(e learner to identi)y ,o'er#sa-ing actions t(at t(ey &ig(t be able to introduce at t(eir 'ork,lace0
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Stor&'ater and .e=uires t(e learner to select letters to co&,ile t(e ,(rase DThe drain is 'aste'ater *ust for rain2 used in an anti litter ,ro&otional ca&,aign0 T(e green(ouse e))ect Preventing fires 1ection 1; ?ushfires +esson "le&ents o) a )ire Fire danger ratings %lot(ing and e=ui,&ent <escription of learning activit*sks t(e learner to rate )our ,otential 'orksites in ter&s o) t(eir )ire risk0 *sks t(e learner to researc( in)or&ation about t(e current )ire danger rating and 'eat(er 'arnings )ro& t(eir local )ire aut(ority0 *sks t(e learner to identi)y t(e ite&s o) )ire#)ig(ting e=ui,&ent and clot(ing t(at are a-ailable at t(eir 'ork,lace in t(e e-ent o) a )ire0 *sks t(e learner to ,ut in se=uence t(e &ain sources o) carbon dioxide e&issions in *ustralia0
%onstructing a *sks t(e learner a series o) =uestions about t(e ,rocess o) constructing a )ire break )irebreak by (and0 1ection 2; #n-site fires +esson <escription of learning activit-
Fuels and *sks t(e learner to describe t(e ,olicies and ,rocedures at t(eir 'ork,lace ignition sources t(at (a-e t(e e))ect o) reducing t(e risk o) a )ire0 An#site )ire# )ig(ting e=ui,&ent +ealing 'it( e&ergencies 2or3ing safel1ection 1; 6ollo0ing procedures +esson <escription of learning activit*sks t(e learner to dra' a si&,le site ,lan o) t(eir 'ork,lace and &ark in t(e locations o) (ose reels and )ire extinguis(ers0 *sks t(e learner to &ark in t(e e&ergency exit door and t(e e&ergency e-acuation asse&bly ,oint on t(eir site ,lan0
.ig(ts and *sks t(e learner to describe (o' t(ey 'ould go about raising a sa)ety res,onsibilities concern 'it( &anage&ent0 Sa)e o,erating Pro-ides a series o) =uestions about an SAP t(at t(e learner needs to ,rocedures )ollo' in t(eir day#to#day 'ork0 1earing PP" *sks t(e learner to identi)y t(e ite&s o) PP" t(at t(ey 'ear at 'ork and t(ink about t(e reasons '(y eac( ite& is necessary0
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1ection 2; /a=ards and emergencies +esson 1ork,lace (aIards Banual (andling "&ergencies <escription of learning activit*sks t(e learner to describe t(e ,rocess o) re,orting a (aIard in t(eir o'n 'ork,lace0 Pro-ides a =uestionnaire on t(e risk )actors in-ol-ed in &anual (andling in<uries0 %(ecks t(e learner2s kno'ledge o) t(eir o'n 'orksite2s e-acuation ,rocedure0 <escription of learning activit-
5a-ing a good *sks t(e learner to describe t(e ,ossible ra&i)ications o) a ,oor attitude attitude to'ards &aintaining ,roduct =uality0 Beeting industry standards %(ecking a ,roduct2s =uality *sks t(e learner to identi)y t(e *ustralian Standards t(at relate to t(eir day# to#day 'ork )ro& a list ,ro-ided0 *sks t(e learner to c(oose a standard t(at t(ey use in t(eir 'ork and c(oose a ,roduct or grou, o) ,roducts t(at need to co&,ly 'it( t(is standard0 T(e learner is t(en re=uired to identi)y t(e s,eci)ications )ro& t(e standard t(at t(ey need to ,ay t(e &ost attention to '(en 'orking 'it( t(eir c(osen ,roduct0
Grading structural soft0oods 1ection 1; Principles of stress grading +esson Ty,es o) stresses Strengt( grou,s Structural grades and stress grades F grading 'it( a &ac(ine B;P grading !isual o-er# rides <escription of learning activitPro-ides a &ulti,le c(oice, dro,#do'n interacti-e exercise '(ic( asks t(e learner to identi)y t(e ty,e o) stress t(at )our di))erent structural &e&bers are being sub<ected to in a building0 *sks t(e learner to na&e exa&,les o) ti&ber used in a,,lications t(at re=uire (ig( ,er)or&ance c(aracteristics, es,ecially in relation to strengt(, and list t(e s,ecies t(at are ty,ically used0 .e=uires t(e learner to ans'er =uestions relating to t(e F grades a,,licable to a range o) s,ecies0 Pro-ides a drag and dro, interacti-e exercise re=uiring t(e learner to select a ,articular F grade )or )our ,ieces o) ti&ber t(at (a-e been &ac(ine stress graded0 Presents a series o) True 4 False =uestions relating to &ac(ine#graded so)t'ood, ,articularly B;P#graded ,ine0 .e=uires t(e learner to use a su&&ary table o) -isual o-er#rides to ans'er =uestions relating to &eanings o) co&&on abbre-iations used in t(e *ustralian Standard0
1?
Looking at t(e Pro-ides a drag and dro, exercise designed to rein)orce t(e &eanings o) ,iece ti&ber related ter&s0 :nots Presents a &ulti,le c(oice interacti-e exercise re=uiring t(e learner to deter&ine an F grade )or ,ieces o) ti&ber 'it( ,articular knots0
.esin ,ockets ;i-es t(e learner descri,tions o) boards 'it( di))erent resin ,ocket c(aracteristics and asked t(e& to decide on a grade0 Slo,e o) grain .e=uires t(e learner to calculate (o' &uc( t(e grain 'ill rise o-er 300&& )or eac( o) t(e )i-e structural grades0
At(er *sks t(e learner to )ind exa&,les o) ti&ber 'it( ,articular c(aracteristics c(aracteristics and to take close#u, ,(otos o) eac( c(aracteristic0 %o&binations Pro-ides a &ulti,le c(oice exercise t(at in-ol-es esti&ating t(e siIe o) knots in co&bination and deter&ining t(eir F grade0
4sing hand-held tools 1ection 1; T-pes of hand-held tools +esson <escription of learning activit-
%o&&on (and Pro-ides a drag and dro, exercise to &atc( a range o) tools 'it( t(eir tools correct na&es0 %o&&on ,o'er .e=uires t(e learner to describe t(e ,o'er tools t(ey regularly use at 'ork, tools listing t(eir brand na&es, siIes and ,o'er sources0 1ection 2; #perating po0er tools +esson <escription of learning activit-
7sing electricity .e=uires t(e learner to exa&ine t(ree#,in electrical ,lugs or sockets and identi)y t(e colours used and t(e ,ins t(ey are connected to0 7sing *sks t(e learner to ans'er a series o) =uestions designed to (el, t(e& co&,ressed air gain a better understanding o) co&,ressed air syste&s0 ;eneral sa)ety Pro-ides a drag and dro, exercise in-ol-ing t(e identi)ication o) sa)ety )or ,o'er tools (aIards in a 'ork area0 (ssembling 0all frames 1ection 1; 2all frame components +esson Parts o) a 'all )ra&e <escription of learning activit.e=uires t(e learner to look at a co&,leted 'all )ra&e in t(eir o'n 'ork,lace and ans'er =uestions about t(e studs, to, ,late, lintel and bracing0
Stresses in 'all Pro-ides )our exa&,les o) structural &e&bers in 'all )ra&es under stress, )ra&es and asks t(e learner to identi)y t(e ty,es o) stress s(o'n0 Loads, s,acings and Pro-ides &ulti,le c(oice =uestions on loads, s,acings and s,ans in a 'all )ra&e0
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s,ans F grades and B;P grades Pro-ides t(e learner 'it( a table o) -isual o-er#rides t(at a,,ly to &ac(ine stress graded so)t'oods and asks t(e& to )a&iliarise t(e&sel-es 'it( t(e ter&s used0
1ection 2; Putting the frame together +esson Robs and ,rocesses %(ecking ti&ber =uality <escription of learning activit.e=uires t(e learner to co&,are t(eir <ob title 'it( t(ose listed in t(e lesson and identi)y any di))erences in t(e duties t(ey ,er)or&0 .e=uires t(e learner to use t(e -isual o-er#rides table t(ey do'nloaded or ,rinted )ro& a ,re-ious learning acti-ity and use it in t(eir o'n 'ork,lace to )ind ti&ber t(at &ay be Dout o) grade20
+a-ing up roof trusses 1ection 1; )oof truss principles +esson <escription of learning activit-
Parts o) a roo) .e=uires t(e learner to &atc( u, a list o) ter&s 'it( t(eir corres,onding truss ,osition on a truss diagra&0 Gasic truss design .oo) s(a,es and truss layouts F grades and B;P grades ail ,lates *sks t(e learner to deter&ine t(e co&,ressi-e and tensile )orces t(at ,articular truss co&,onents are sub<ected to0 Is a drag and dro, exercise to &atc( u, t(e di))erent truss ty,es in t(e (i, roo) 'it( t(eir correct na&es0 *sks t(e learner to )a&iliarise t(e&sel-es 'it( t(e tec(nical ter&s used in t(e grading rules )or &ac(ine stress graded so)t'ood0 Pro-ides t(e learner 'it( t(e o,,ortunity to identi)y and ex,lain t(e &eanings o) -arious codes and sy&bols relating to nail ,late siIes and ,lace&ent on a truss <oint0 *sks t(e learner about t(e ty,es o) <igs and ,resses t(ey use at 'ork and t(e sa)ety ,rocedures t(at a,,ly to t(e&0
%(ecking .e=uires t(e learner to use a set o) grading rules to c(eck on t(e grade o) ti&ber =uality ti&ber in t(eir o'n 'ork,lace0 7nderstanding Pro-ides t(e learner 'it( a roo) layout and truss su&&ary and asks t(e "=* learner to calculate t(e total "=* -alue0 Guilding a truss *sks t(e learner to co&,are t(e ,ractices t(at t(ey )ollo' in asse&bling and ,ressing trusses in t(eir o'n 'ork,lace 'it( t(ose described in t(e lesson0
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1electing timber 1ection 1; 2ood in the living tree +esson <escription of learning activit-
5o' trees gro' .e=uires t(e learner to use t(e kno'ledge t(ey (a-e gained in t(e to,ic to ans'er t'o =uestions relating to t(e gro'ing ,rocess o) a tree0 T(e ste& *sks t(e learner to &ake u, a gro't( ring gauge and c(eck t(e cur-e o) t(e gro't( rings on -arious ,ieces o) ti&ber, and identi)y '(ere t(e (eart'ood c(anges to sa,'ood0
1ection 2; Characteristics of timber +esson Structure o) (ard'oods Structure o) so)t'oods ;ro't( rings +urability +ensity <escription of learning activitT(is learning acti-ity is co&bined 'it( t(e learning acti-ity )or t(e next lesson, Structure o) so)t'oods0 Pro-ides a drag and dro, exercise, testing t(e learner2s ability to classi)y so&e co&&on s,ecies as eit(er (ard'ood or so)t'ood0 .e=uires t(e learner to exa&ine t(e gro't( rings on se-eral ,ieces o) ti&ber and look )or certain )eatures0 *sks t(e learner to re)er to t(e +urability table contained in t(e lesson and ans'er )our =uestions relating to ti&ber durability0 *sks t(e learner to re)er to t(e +ensity table contained in t(e lesson to )ind t(e ;reen density and t(e *ir dry density o) se-en listed ti&ber s,ecies0
1ection !; #rganisms that destro- 0ood +esson Fungi Gorers Ter&ites <escription of learning activit.e=uires t(e learner to )ind di))erent ty,es o) )ungi in t(eir o'n 'ork,lace and to note t(e conditions under '(ic( t(ey )ound t(e ti&ber0 *sks t(e learner to identi)y di))erent ty,es o) borer (oles in ti&ber in t(eir 'ork,lace0 *sks t(e learner to )ind exa&,les o) ter&ite acti-ity, eit(er in t(eir 'ork,lace, local bus(land or in t(eir o'n (o&es0
1ection "; 1easoning of timber +esson Beasuring &oisture content T(e drying ,rocess <escription of learning activit*sks t(e learner to calculate t(e &oisture content o) a ,iece o) oregon using t(e )or&ula gi-en in t(e lesson0 Pro-ides a drag and dro, exercise to test t(e learner on signi)icant ,oints in t(e drying o) ti&ber0
S(rinkage and Pro-ides a drag and dro, exercise dealing 'it( de)ects t(at result )ro& &o-e&ent drying ,roble&s0
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T(is section ,ro-ides in)or&ation about t(e acti-ities )or eac( o) t(e nine units o) co&,etency co-ered in t(e Toolbox0
(ssessment
T(e Tasks in eac( unit o) t(e Ti&ber Plus Toolbox are structured so t(ey can be sub&itted as )or&al assess&ent e-idence0 ote t(at t(e assessor &ay need additional e-idence be)ore t(ey are in a ,osition to )or& a <udge&ent about t(e learner2s co&,etence as de)ined by t(e Training Package unit e-idence re=uire&ents0 *dditional e-idence &ay include a ,ractical de&onstration, a t(ird ,arty re,ort )ro& t(e learner2s su,er-isor, and exa&,les o) docu&ents ,roduced by t(e learner at t(eir 'ork,lace0 T(e assessor s(ould consult t(e unit o) co&,etency )or &ore in)or&ation about assess&ent e-idence, including t(e section (eaded3 D%ritical as,ects o) e-idence20 T(e )ull unit o) co&,etency is ,ro-ided in eac( Toolbox unit as a P+F docu&ent in t(e 7nit guide0
Tas3s
"ac( section in t(e unit (as a Task )or co&,letion0 Its ,ur,ose is to ,ro-ide an acti-ity t(at tests t(e learnerCs understanding o) t(e ,rinci,les, and t(eir ability to a,,ly t(ese ,rinci,les to t(eir o'n day#to#day <ob0 T(e Tasks are suitable )or use as assess&ent acti-ities, and &ay be eit(er e&ailed to t(e trainer or sub&itted in (ard co,y as assess&ent e-idence0 Set out belo' are t(e Tasks )or eac( unit in t(e Toolbox0
Preventing fires
?ushfires; asks t(e learner to list t(e )ire )ig(ting e=ui,&ent and sa)ety gear t(at is at t(e ready and a-ailable to t(e& in t(e e-ent o) an e&ergency )ire situation0 #n-site fires; asks t(e learner to ans'er a series o) =uestions in relation to a range o) )ire extinguis(ers0
2or3ing safel6ollo0ing procedures3 asks t(e learner to identi)y t(e &eaning o) a series o) 'ork,lace sa)ety signs and describe t(eir ty,ical locations0 /a=ards and emergencies; asks t(e learner to carry out a 'ork,lace ins,ection and co&,lete a c(ecklist to identi)y any (aIards0
7aintaining product ualit7aintaining product ualit-; asks t(e learner to na&e )our =uality ,roble&s t(at t(ey need to be on t(e lookout )or 'it( t(e ,roducts t(ey (andle at 'ork0 For eac( one, t(ey need to describe '(ere or (o' it is likely to (a-e occurred and suggest a solution t(at 'ould sto, t(e ,roble& )ro& occurring again0
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1electing timber
2ood in the living tree; asks t(e learner to c(oose a s,ecies o) ti&ber t(at t(ey 'ork 'it( in t(eir <ob, and ans'er a series o) =uestions about t(e )orest conditions t(e s,ecies gro's under0 Characteristics of timber; re=uires t(e learner to describe -arious ,ro,erties and c(aracteristics o) )our s,ecies o) ti&ber t(at t(ey are )a&iliar 'it(0 #rganisms that destro- 0ood; asks t(e learner to )ind )our exa&,les at t(eir 'ork,lace o) da&age done by 'ood#destroying organis&s, and identi)y t(e s,ecies o) organis& and t(e conditions under '(ic( it 'as )ound0 1easoning timber; asks t(e learner to c(oose t'o ti&ber ,roducts t(at t(ey (andle at 'ork and ans'er a series o) =uestions relating to t(e drying ,rocess and (o' it a))ects t(e ,ro,erties o) t(e ti&ber0
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(ssessment strategies
T(e Tasks in eac( unit o) t(e Ti&ber Plus Toolbox are structured so t(ey can be sub&itted as )or&al assess&ent e-idence0 ote t(at t(e assessor &ay need additional e-idence be)ore t(ey are in a ,osition to )or& a <udg&ent about t(e learner2s co&,etence as de)ined by t(e Training Package unit e-idence re=uire&ents0 *dditional e-idence &ay include a ,ractical de&onstration, a t(ird ,arty re,ort )ro& t(e learner2s su,er-isor, and exa&,les o) docu&ents ,roduced by t(e learner at t(eir 'ork,lace0 T(e assessor s(ould consult t(e unit o) co&,etency )or &ore in)or&ation about assess&ent e-idence0 T(e )ull unit o) co&,etency is ,ro-ided in eac( Toolbox unit as a P+F docu&ent in t(e 7nit guide0
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T(e assessor needs to ensure t(at t(e e-idence ,ro-ided is su))icient, -alid, reliable and current to &eet t(e e-idence re=uire&ents as set out in t(e Training Package0 T(ey &ay re=uire so&e additional e-idence i) t(ere are ga,s in t(e &aterial ,resented0 T(is &ay include an on#t(e#<ob de&onstration o) t(eir skills0
/@
5 uitationally t(e goals o) all !"T ,olicies on e=uity are t(e sa&e3 to i&,ro-e access to study and related outco&es 'it(in !"T )or all clients and ,otential clients0 I&,ro-ing access &ig(t in-ol-e strategies suc( as including accessibility )eaturesS/TU ensuring t(at selection criteria and course &aterials do not discri&inate against learners and ada,ting acti-ities to encourage all learners0 "xa&,les o) e=uity strategies include ,ro-iding a su,,orti-e learning en-iron&entU ad<usting assess&ents and t(e &eans o) accessing in)or&ation to &eet indi-idual circu&stancesU and de-elo,ing and using inclusi-e training &aterials0 "ssentially, in t(e context o) !"T e=uity re)ers to t(e ca,acity )or all learners to ac(ie-e results in training and to recei-e training in an inclusi-e en-iron&ent 'it( inclusi-e &aterials0 Inclusi-e en-iron&ents and &aterials ackno'ledge and -alue t(e di))erences bet'een ,eo,le and culturesU t(ey include rat(er t(an exclude0 T(e Ti&ber Plus Toolbox is designed to i&,ro-e access to study and related outco&es )or all learners0 It caters )or a range o) learning styles and ,ur,oses by ,ro-iding &ulti,le entry
S/T
*d(erence to accessibility re=uire&ents is &andatory under *ustralian la' see http+,,estandards.fle'iblelearning.net.au,topics,accessibility.htm for an outline of the -ramewor).s re#uirements
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,oints0 T(e inter)ace allo's learners to na-igate in a -ariety o) 'ays, &axi&ising accessibility0 Learners need to be able to interact 'it( &aterials t(at3 include &ulti,le 'ays o) learning and teac(ing ,ro&ote e=uity o) learning outco&es0
T(e target audience (as a broad range o) educational backgrounds and skills0 To acco&&odate t(ese needs, t(e Ti&ber Plus Toolbox3 uses clear, ,lain "nglis( ,ro-ides a glossary )or eac( unit ,ro-ides still i&ages, diagra&s and slides(o' case studies 'it( -oice o-er narration ad-ises on )acilitation )or learners '(o &ay (a-e literacy di))iculties and be lacking con)idence as learners, ,articularly in online learning0
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Getting help
I) t(ere are any tec(nical issues, users s(ould re)er to t(e s,eci)ications in t(e Tec(nical guide0 I) assistance is still re=uired3 discuss t(e issue 'it( your Toolbox %(a&,ion0 Gelo' are t(e contact details )or eac( state Toolbox %(a&,ion0 call t(e 5el, +esk on 1300 ?36 ?10 e&ail your issue to toolbox(el,V)lexiblelearning0net0au0
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Toolbox I&,le&entation ;uide (tt,344Toolboxes0)lexiblelearning0net0au4docu&ents4index0(t& T(is guide (as been designed to (el, you get started 'it( using your Toolbox as a teac(ing resource0 Toolboxes by series4code (tt,344toolboxes0)lexiblelearning0net0au4,re-ie'4byseries0(t& T(is 'ebsite ,ro-ides you 'it( access to all Toolboxes0 Eou &ay 'ant to re-ie' t(e ,re-ious series o) Teac(er guides )or guidance or clari)ication0 Learning ob<ect re,ository net'ork (tt,344lorn0)lexiblelearning0net0au4re,ositories LA. currently (as se-en &e&ber re,ositories contributing &ore t(an /500 learning ob<ects )or do'nload in a 'ide range o) industries and sub<ect areas, including business, co&&unity ser-ices, )orestry, electrotec(nology, (orticulture, touris&, and (os,itality0 T(e nu&ber o) learning ob<ects increases as re,ository o'ners build t(eir collections0 +esigning e#learning (tt,344designing0)lexiblelearning0net0au4 T(is site ,ro-ides so&e ans'ers to t'o big =uestions 1(at is e#learning> t(e ;allery o) strategies (as o-er 100 click#and#-ie' sa&,les ,lus teac(ing guides 5o' do you do it> t(e Learning design and Learning &aterials sections o))ers detailed sa&,le designs and course &a,s To (el, you )ind '(at you2re looking )or, t(ere are a range o) di))erent e#tours t(roug( t(e resources on t(is site0 Eour guide to social e#learning (tt,344socialelearning0)lexiblelearning0net0au4socialMelearning4index0(t& In t(is resource you can ex,lore t(e o,,ortunities and c(allenges t(at you &ig(t disco-er 'it( social e#learning in ,ractice, and get ,ractical guidance and ti,s )ro& e#learning ,ractitioners0 Listen to t(e keynote )ro& *nne Gartlett#Gragg to )ind out &ore about t(e ,ractice be(ind t(e case studies, strategies, tools and acti-ities ,resented in t(is resource0
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Toolbox contact details3 Flexible Learning Toolbox 5el, +esk P(one3 1300 ?36 ?10 "&ail3 Toolbox(el,V)lexiblelearning0net0au 1ebsite3 )lexiblelearning0net0au4Toolbox For )urt(er in)or&ation on t(e ational !"T "#learning Strategy, ,lease contact t(e FL*; Secretariat3 P(one3 03 995@ /?00 "&ail3 )lagMen=uiriesVnatese0go-0au 1ebsite3 )lexiblelearning0net0au
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