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Fall-2013 Bachelor of Business Administration - BBA Semester 1 BBA102Organisational Behaviour-4 Credits (Book ID: B1498) Assignment (60 Marks) Note: Answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme. Each Question carries 10 marks 6 X 10=60. Q1. Define the term Organisational Behaviour. Describe the importance of Organisational behaviour. Answer. Organizational behavior is a field of study that investigates the impact that individuals, groups and structures have on behavior within an organization for the purpose of applying such knowledge towards improving an organization's effectiveness. It is an interdisciplinary field that includes sociology, psychology, communication, and management; and it complements the academic studies of organizational theory (which is focused on organizational and intraorganizational topics) and human resource studies (which are more applied and businessoriented). It may also be referred to as

Q2. List the types of organisation structure? Mention the basic elements of Organization Structure. Explain any three elements. Answer. Organisation Structures; 1. Functional Structure 2. Divisional Structure 3. Matrix. 4. Project Organisation Structure. Elements: 1. Geography

How your organization is structured can depend on how many corporate locations you need to account for in your planning. The more spread out an organization is, the more autonomy each location will need to be

Q3. Define the term Learning. Explain the theories of learning. Answer. Learning: Learning is acquiring new, or modifying and reinforcing, existing knowledge, behaviors, skills, values, or preferences and may involve synthesizing different types of information. The ability to learn is possessed by humans, animals and some machines. Progress over time tends to follow learning curves. Learning is not compulsory; it is contextual. It does not happen all at once, but builds upon and is shaped by what we already know. To that end, learning may be viewed as a process, rather than a collection of factual and procedural knowledge. Learning produces changes in the organism and the changes produced

Q4. Describe Conflict management approaches. Answer. Conflict management is the process of limiting the negative aspects of conflict while increasing the positive aspects of conflict. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in organizational setting. Conflict management is something that companies and managers need to deal with. Conflict significantly affects employee morale, turnover, and litigation, which affects the prosperity of a company, either constructively or destructively.

Q5. Define the term power with respect to organizational behaviour. What are the sources of power? Explain. Answer. Power as explained by Max Weber - "The probability that one actor within a social relationship will be in a position to carry out his own will despite resistance." Pfeffer - "The potential ability to influence behavior, to change the course of events, to overcome resistance, and to get people to do things that they would not otherwise do." The concept of power needs to be

Q6. What do you mean by organizational change? Explain the need for change. What are the reasons for resistance to change in organisation? Answer. Organisational Change:

Company or organization going through a transformation. Organization change occurs when business strategies or major sections of an organization are altered. Also known as reorganization, restructuring and turn around. Need for Change: 1. Technology Technology also has affected how we communicate. No longer do business people dial a rotary phone, get a busy signal,

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