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John Alexander Firth 29 Newtown Avenue Stockton on Tees Teesside TS19 0DB 07816767978 johnafirth@gmail.com http://uk.linkedin.

com/pub/john-firth/86/292/aa7/ Personal Profile In the last two or three years, Ive become proficient in basic computer networking, gaining qualifications from Cisco and CompTIA. From these courses I have developed skills in hardware and software installation, troubleshooting, designing and building basic wired and wireless networks, Access databases, advanced Excel spreadsheets, IP addressing and writing formal reports. Due to these qualifications, I am ready to start work with minimal training; something I feel would be a benefit. Following on from these qualifications, I was pursuing a part-time degree in Networking, but had to drop out after the first year due to a lack of funding. Im eager to get back on either this course or a similar one, in order to continue learning networking, especially server-side roles. Key skills:

Excellent communication skills in both writing and speech Proficient with Microsoft Office packages, especially Word and Excel Installing hardware and software Troubleshooting Designing and building basic networks, both wired and wireless IP addressing

Work History:Sept 01 Sept 10 Duties:

FDS International Ltd Market Research Telephone Interviewer

Contacting both businesses and residences on behalf of a variety of companies. Having excellent written communication skills to take notes of comments as they were given, needing to be both accurate and legible. My role also involved training new members of staff and training as relief accounts assistant, using MS Excel. Northumbria University Student Halls Assistant

Sept 00 July 01

Duties:

Being a liaison between University Halls administrators and students. Involved fire alarm marshalling, dealing with noise complaints, lost keys, power failures, and the occasional flood.

Education & Training 2012 2013 Teesside University FdSc Computing (Networking) IP addressing, designing networks, troubleshooting networks, Access databases, advanced Excel spreadsheets

2011 2012

Stockton Riverside College CompTIA A+ Basic networking, advanced I.T maintenance Stockton Riverside College City and Guilds Level 1 PC Maintenance Building a PC, finding and diagnosing faults. Using Cisco's Packet Tracer software and Microsoft's Virtual PC package. University of Northumbria at Newcastle upon Tyne BSc Mathematics, Working on Calculus, Algebra, Cryptology, Statistics, Dynamics, completing a dissertation that involved creating an on-line quiz using both HTML and Perl. Using SPSS and Fortran packages. Stockton Sixth Form College, Stockton on Tees 4 A-Levels - Mathematics, Computing, Chemistry, General Studies

2011

1998 - 2001

1995 - 1997

1990 - 1995

Grangefield School, Stockton on Tees 10 GCSEs - Mathematics, Computing, Chemistry, Physics, Biology, English Language, English Literature, Geography, French, Design & Technology References available on request