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TABLE OF CONtENtS
Ars Logica Position Notes & Resources Vendor Overview Vendor History & Key Recent Developments Profile of the Ideal Customer Key Product Strengths Key Product Limitations Vendor / Product Report Cards Report Card Evaluation Criteria - Business Users Report Card Evaluation Criteria - Technologists 3 3 4 5 6 7 8 9 11 12
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Compass Guide to Web Content Management Sitecore CMS 6.2 Product Evaluation
Company Profile
Year Founded: 1999 Headquarters: Copenhagen; North American headquarters in Mill Valley, California Employees (or FTE equivalents): 200 Geographies: Global Revenue: $35 million (est.) Product Types Offered: WCM Commercial or Open Source: Commercial Strategic Implementation Partners: Accenture, iCrossing, Razorfish, Molecular, Ogilvy SDL Tridion, Day Software Retail, Publishing Top Competitors: Interwoven (Autonomy), Key Vertical Industries: Education, Government
Product Profile
Product Name: Sitecore CMS Version: 6.2 Next version release date: July 2010 Market segment: Enterprise Average Sales Price (License Only): $105,000 Technology Platform: .NET Key Strengths: Ease of Use, Flexible Architec ture, Online Marketing Capabilities Lacks the last bit of high scalability prise deployment at midsize to large organization with a .NET infrastructure, significant number of non-technical business users (marketers, e.g.), and robust online marketing requirements. Key Limitations: Strictly for .NET environments, Highest-Value Use Case: Departmental or Enter-
Compass Guide to Web Content Management Sitecore CMS 6.2 Product Evaluation
Compass Guide to Web Content Management Sitecore CMS 6.2 Product Evaluation
Compass Guide to Web Content Management Sitecore CMS 6.2 Product Evaluation
KEY LIMITATIONS
.NET environment will not appeal to Javacentric customers High functionality-to-price ratio may cause some to underestimate the products complexity (not strictly a product limitation, but rather a potential buyers misperception). Lacks the last bit of large-enterprise scalability
Technical flexibility of the platform .NET environment ideal for Microsoft-centric customers Excellent functionality-to-price ratio
Source of Information: Product testing (January 2010), customer interviews, Vendor Questionnaire
Compass Guide to Web Content Management Sitecore CMS 6.2 Product Evaluation
Compass Guide to Web Content Management Sitecore CMS 6.2 Product Evaluation
Usability 10
9.0
8.1
7.9
8.3
Source of Information: Product testing (January 2010), customer interviews, Vendor Questionnaire Copyright 2010 Ars Logica. All Rights Reserved.
Compass Guide to Web Content Management Sitecore CMS 6.2 Product Evaluation
Scalability 10
Flexibility
Development Tools
Ease of Administration
7.3
8.0
8.0
7.7
Source of Information: Product testing (January 2010), customer interviews, Vendor Questionnaire
COLOR KEY
SOLIDS
GRADIENTS
10
Compass Guide to Web Content Management Sitecore CMS 6.2 Product Evaluation
11
Compass Guide to Web Content Management Sitecore CMS 6.2 Product Evaluation
12
SErvicES
Advisory Services Ars Logica is a vendor-neutral analyst firm helping companies evaluate their WCM requirements and select appropriate WCM software. To address clients content management-related questions and problems that arise throughout the year, Ars Logica offers unlimited direct analyst access through its Analyst Anytime advisory services. These annual, subscription-based services provide guidance by phone or email within 24 hours on a wide range of issues. The number of inquiries submitted throughout the year is not limited.
Contact
Tel: +1 617 .943.5611 Fax: +1 617 .226.4575 75 Arlington Street Suite 500 Boston, MA 02116 www.arslogica.com
Software and Technology Selection In our Software and Technology Selection engagements, Ars Logica maps clients functional, technological, and strategic requirements to potential WCM solutions and identifies the software vendors whose products best satisfy these requirements. We maintain a continuously updated comprehensive matrix of the feature-functionality of most WCM vendors products and solutions. We also receive frequent briefings from these vendors and have in-depth conversations and consulting engagements with their customers, ensuring that we always understand the actual state of vendors offerings as well as their forward-looking strategic directions.
Custom Engagements Ars Logicas expertise in WCM and related technologies such as digital asset management, records management, marketing campaign management, search, and portals, gives us the open-ended ability to help clients on a wide range of projects, including: building the internal business cases, assessing technology requirements, analyzing software products and vendors, selecting and assembling software solutions, crafting Web strategies, and running corporate educational seminars. We also assist vendors in developing strategic roadmaps, and we and present our view of the WCM market at industry conferences and end-user events.