Professional Documents
Culture Documents
PROJECT REPORT
ON
CONSUMER PERCEPTION TOWARDS LIC PRODUCTS
FOR
LIC OF INDIA
REPORT SUBMITTED IN PARTIAL
FULFILLMENT OF 2 YEARS FULL TIME
COURSE OF MBA
GBTU LUCKNOW
Session : 2013-14
SUBMITTED BY :
SANJAY RAJPOOT
III SEM. (MBA)
(MBA)
DECLARATION
I, SANJAY RAJPUT, hereby declared that the research work presented in this report entitled
THE CONSUMER PERCEPTION TOWARDS LIC PRODUCTS for the fulfillment of the award of
Master in Business Administration (M.B.A.) from Gautam Buddh Technical University (G.B.T.U.),
Lucknow is based on my work during the summer training in the LIC ALIGARH REGION The
project embodies the result of original work and studies carried out by me and the contents of the
project do not form he basis for the award of any other degree to me or to anybody else.
Date: 05/09/2013
( SANJAY RAJPUT )
MBA (3rd semester)
Roll No. (1204370045)
ACKNOWLEDGEMENT
Without a proper combination of inspection and perspiration, its not easy to
achieve anything. There is always a sense of gratitude, which we express to others
for the help and the needy services they render during the different phases of our
lives. We too would like to do it as we really wish to express my gratitude toward
all those who have been helpful to me directly or indirectly during the development
of this project.
We would like to thankHR ManagerMr. S.P.SINGH who was always there to help
and guide us when we needed help. His perceptive criticism kept us working to
make this project more full proof. We are thankful to his for his encouraging and
valuable support. Working under him was an extremely knowledgeable and
enriching experience for us. We are very thankful to him for all the value addition
and enhancement done to us.
Protection
You need life insurance to be there and protect the people you love, making sure that your family
has a means to look after itself after you are gone. It is a thoughtful business concept designed to
protect the economic value of a human life for the benefit of those financially dependent on him.
Retirement
Life insurance makes sure that you have regular income after you retire and helps you maintain
your standard of living. It can ensure that your post-retirement years are spent in peace and
comfort.
Tax Benefits
Life insurance is one of the best tax saving options today. Your tax can be saved twice on a life
insurance policy-once when
HISTORY &
BACKGROUND
OF LIC
The story of insurance is probably as old as the story of mankind. The same instinct
that prompts modern businessmen today to secure themselves against loss and disaster
existed in primitive men also. They too sought to avert the evil consequences of fire
and flood and loss of life and were willing to make some sort of sacrifice in order to
achieve security. Though the concept of insurance is largely a development of the
recent past, particularly after the industrial era past few centuries yet its
beginnings date back almost 6000 years.
Life Insurance in its modern form came to India from England in the year 1818.
Oriental Life Insurance Company started by Europeans in Calcutta was the first life
insurance company on Indian Soil. All the insurance companies established during
that period were brought up with the purpose of looking after the needs of European
community and Indian natives were not being insured by these companies. However,
later with the efforts of eminent people like Babu Muttylal Seal, the foreign life
insurance companies started insuring Indian lives. But Indian lives were being treated
as sub-standard lives and heavy extra premiums were being charged on them. Bombay
Mutual Life Assurance Society heralded the birth of first Indian life insurance
company in the year 1870, and covered Indian lives at normal rates. Starting as Indian
enterprise with highly patriotic motives, insurance companies came into existence to
carry the message of insurance and social security through insurance to various
sectors of society. Bharat Insurance Company (1896) was also one of such companies
inspired by nationalism. The Swadeshi movement of 1905-1907 gave rise to more
insurance companies. The United India in Madras, National Indian and National
Insurance in Calcutta and the Co-operative Assurance at Lahore were established in
1906. In 1907, Hindustan Co-operative Insurance Company took its birth in one of the
rooms of the Jorasanko, house of the great poet Rabindranath Tagore, in Calcutta. The
Indian Mercantile, General Assurance and Swadeshi Life (later Bombay Life) were
some of the companies established during the same period. Prior to 1912 India had no
legislation to regulate insurance business. In the year 1912, the Life Insurance
Companies Act, and the Provident Fund Act were passed. The Life Insurance
Companies Act, 1912 made it necessary that the premium rate tables and periodical
valuations of companies should be certified by an actuary. But the Act discriminated
between foreign and Indian companies on many accounts, putting the Indian
companies at a disadvantage.
The first two decades of the twentieth century saw lot of growth in insurance business.
From 44 companies with total business-in-force as Rs.22.44 crore, it rose to 176
companies with total business-in-force as Rs.298 crore in 1938. During the
mushrooming of insurance companies many financially unsound concerns were also
floated which failed miserably. The Insurance Act 1938 was the first legislation
governing not only life insurance but also non-life insurance to provide strict state
control over insurance business. The demand for nationalization of life insurance
industry was made repeatedly in the past but it gathered momentum in 1944 when a
bill to amend the Life Insurance Act 1938 was introduced in the Legislative
Assembly. However, it was much later on the 19th of January, 1956, that life
insurance in India was nationalized. About 154 Indian insurance companies, 16 nonIndian companies and 75 provident were operating in India at the time of
nationalization. Nationalization was accomplished in two stages; initially the
management of the companies was taken over by means of an Ordinance, and later,
the ownership too by means of a comprehensive bill. The Parliament of India passed
the Life Insurance Corporation Act on the 19th of June 1956, and the Life Insurance
Corporation of India was created on 1st September, 1956, with the objective of
spreading life insurance much more widely and in particular to the rural areas with a
view to reach all insurable persons in the country, providing them adequate financial
cover at a reasonable cost.
LIC had 5 zonal offices, 33 divisional offices and 212 branch offices, apart from its
corporate office in the year 1956. Since life insurance contracts are long term
contracts and during the currency of the policy it requires a variety of services need
was felt in the later years to expand the operations and place a branch office at each
district headquarter. re-organization of LIC took place and large numbers of new
branch offices were opened. As a result of re-organisation servicing functions were
transferred to the branches, and branches were made accounting units. It worked
wonders with the performance of the corporation. It may be seen that from about
200.00 crores of New Business in 1957 the corporation crossed 1000.00 crores only in
the year 1969-70, and it took another 10 years for LIC to cross 2000.00 crore mark of
new business. But with re-organisation happening in the early eighties, by 1985-86
LIC had already crossed 7000.00 crore Sum Assured on new policies.
Today LIC functions with 2048 fully computerized branch offices, 100 divisional
offices, 7 zonal offices and the Corporate office. LICs Wide Area Network covers
100 divisional offices and connects all the branches through a Metro Area Network.
LIC has tied up with some Banks and Service providers to offer on-line premium
collection facility in selected cities. LICs ECS and ATM premium payment facility is
an addition to customer convenience. Apart from on-line Kiosks and IVRS, Info
Centres have been commissioned at Mumbai, Ahmedabad, Bangalore, Chennai,
Hyderabad, Kolkata, New Delhi, Pune and many other cities. With a vision of
providing easy access to its policyholders, LIC has launched its SATELLITE
SAMPARK offices. The satellite offices are smaller, leaner and closer to the
customer. The digitalized records of the satellite offices will facilitate anywhere
servicing and many other conveniences in the future.
LIC continues to be the dominant life insurer even in the liberalized scenario of Indian
insurance and is moving fast on a new growth trajectory surpassing its own past
records. LIC has issued over one crore policies during the current year. It has crossed
the milestone of issuing 1,01,32,955 new policies by 15th Oct, 2005, posting a healthy
growth rate of 16.67% over the corresponding period of the previous year.
From then to now, LIC has crossed many milestones and has set unprecedented
performance records in various aspects of life insurance business. The same motives
which inspired our forefathers to bring insurance into existence in this country inspire
us at LIC to take this message of protection to light the lamps of security in as many
homes as possible and to help the people in providing security to their families.
OBJECTIVE OF LIC
Spread Life Insurance widely and in particular to the rural areas and to the
socially and economically backward classes with a view to reaching all
insurable persons in the country and providing them adequate financial cover
against death at a reasonable cost.
Conduct business with utmost economy and with the full realization that the
moneys belong to the policyholders.
Meet the various life insurance needs of the community that would arise in the
changing social and economic environment.
Involve all people working in the Corporation to the best of their capability in
furthering the interests of the insured public by providing efficient service with
courtesy.
Vision
"A trans-nationally competitive financial conglomerate of significance
to societies and Pride of India."
SERVICE LINES OF
THE COMPNAY
INSURANCE PLANS
As individuals it is inherent to differ. Each individuals insurance needs and
requirements are different from that of the others. LICs Insurance Plans are
policies that talk to you individually and give you the most suitable options that
can fit your requirement.
PENSION PLANS
Pension Plans are Individual Plans that gaze into your future and foresee
financial stability during your old age. These policies are most suited for senior
citizens and those planning a secure future, so that you never give up on the best
things in life.
UNIT PLANS
Unit plans are investment plans for those who realise the worth of hard-earned
money. These plans help you see your savings yield rich benefits and help you
save tax even if you don't have consistent income.
SPECIAL PLANS
LICs Special Plans are not plans but opportunities that knock on your door
once in a lifetime. These plans are a perfect blend of insurance, investment and a
lifetime of happiness!
GROUP SCHEME
Group Insurance Scheme is life insurance protection to groups of people. This
scheme is ideal for employers, associations, societies etc. and allows you to enjoy
group benefits at really low costs.
WITHDRAWN PLAN
KEY EXECUTIVES
(Chairman)
(Managing Director
MAJOR PLAYERS
OF THE INDUSTRY
Sl.
Insurers
Foreign Partners
No.
1.
2.
Regn.
Date of
Year of
No.
Registration
Operation
101
23.10.2000
2000-01
Standard Life
Assurance, UK
104
15.11.2000
2000-01
Prudential , UK
105
24.11.2000
2000-01
107
10.01.2001
2001-02
Co. Ltd.
Africa
109
31.01.2001
2000-01
American International
110
12.02.2001
2000-01
Co. Ltd.
BNP Paribas
111
29.03.2001
2001-02
Ltd.
ING Insurance
114
02.08.2001
2001-02
Co. Ltd.
International B.V.,
Allianz, Germany
116
03.08.2001
2001-02
Metlife International
117
06.08.2001
2001-02
Ltd.
---
121
03.01.2002
2001-02
ICICI-Prudential Life
Insurance Co. Ltd.
4.
5.
Co. Ltd.
6.
7.
8.
Netherlands
9.
10.
11.
Sl.
Insurers
Foreign Partners
Regn.
Date of
Year of
No.
Registration
Operation
122
14.05.2002
2002-03
---
127
06.02.2004
2004-05
128
17.11.2005
2005-06
130
14.07.2006
2006-07
133
04.09.2007
2007-08
Sain Marketing
Fortis, Netherlands
135
19.12.2007
2007-08
HSBC, UK
136
08.05.2008
2008-09
Religare, Netherlands
138
27.06.2008
2008-09
Prudential of America,
140
27.06.2008
2008-09
USA
No.
29.9.05)
12.
AVIVA
Aviva International
Holdings Ltd., UK
13.
14.
15.
16.
18.
19.
20.
21.
512
2008
2007
2006
2005
2004
2003
2002
2001
213
140
110
50
22
12
1007
877
567
153
49
33
17
77
16
538
148
97
53
41
29
19
HDFC Std
569
448
150
90
26
18
ICICI Pru
1958
583
175
109
69
29
14
IDBI Fortis
ING Vysya
265
183
68
38
26
16
Kotak Mahindra
151
75
46
43
39
28
Max NewYork
194
118
84
64
33
23
15
94
53
43
35
16
745
159
157
80
48
35
17
33
33
18
18
SBI Life
200
138
46
31
19
10
Shriram
53
12
11
Tata AIG
283
89
72
40
26
13
Private Total
6391
3072
1645
804
416
254
116
13
LIC
2522
2301
2220
2197
2196
2191
2190
2186
MetLife
Reliance Life
Sahara
Industry Total
8913
5373
3865
3001
2612
2445
2306
MAJOR
COMPETITIORS
2199
BAJAJ ALLIANZ
Bajaj Allianz Life Insurance is a union between Allianz SE, one of the largest
Insurance Company and Bajaj Finserv.
Allianz SE is a leading insurance conglomerate globally and one of the largest asset
managers in the world, managing assets worth over a Trillion (Over INR. 55, 00,000
Crores). Allianz SE has over 115 years of financial experience and is present in over
70 countries around the world.
At Bajaj Allianz Life Insurance, customer delight is our guiding principle. Our
business philosophy is to ensure excellent insurance and investment solutions by
offering customised products, supported by the best technology.
Accelerated Growth
Fiscal Year
2001-2002(6 mths)
2002-2003
2003-2004
2004-2005
2005-2006
2006-2007
2007-2008
New Business in FY
Rs.
7 cr.
Rs. 63.3 cr.
Rs. 180 cr.
Rs. 857 cr.
Rs. 2,717 cr.
Rs. 4,302 cr.
Rs. 6,674 cr.
ICICI PRUDENTIAL
ICICI Prudential Life Insurance Company is a joint venture between ICICI Bank one of India's foremost financial services companies-and Prudential plc - a leading
international financial services group headquartered in the United Kingdom. Total
capital infusion stands at Rs. 47.80 billion, with ICICI Bank holding a stake of
74% and Prudential plc holding 26%.
We began our operations in December 2000 after receiving approval from
Insurance Regulatory Development Authority (IRDA). Today, our nation-wide
team comprises of 2074 branches (inclusive of 1,116 micro-offices), over 225,000
advisors; and 7 bancassurance partners.
ICICI Prudential is the first life insurer in India to receive a National Insurer
Financial Strength rating of AAA (Ind) from Fitch ratings. For three years in a
row, ICICI Prudential has been voted as India's Most Trusted Private Life Insurer,
by The Economic Times - AC Nielsen ORG Marg survey of 'Most Trusted
Brands'. As we grow our distribution, product range and customer base, we
continue to tirelessly uphold our commitment to deliver world-class financial
solutions to customers all over India.
SWOT ANALYSIS OF
THE COMPANY
The SWOT analysis involves an in depth study of the strength and weakness of the
provided
organization and it also provides information to the promoter, consultant, other
agencies and helps in long
term viability of the project.
Strength :
1. It is the oldest and most well experienced player having a Pan India presence.
2. LIC has a strong and very well developed distribution network.
3. It is having a huge consumer base and is evolved as one of the most powerful
brands of the country.
4. It has a large product portfolio and claim settlement is easier to get.
5. It has the advantage of government guarantee is accompanied with it.
6. Largest insurance Company in the world in Customer Base (23 crore
customers)
7. No.1 insurance company in the world in terms of agency (about 1.1 Million
agents)
8. LIC is No.1 insurer in the world in Volume & Sold around 3.75 Cr.Policies in
2007-2008.
9. 2nd Biggest Real Estate Owner next to Indian Railways.
10.LIC is one of the Highest income tax playing Organization. For Financial Year
2007-08, LIC has paid advance Tax Rs.2627. 14 Cr. & Service Tax Rs.1292.
15 Cr.
11.Has Highest insurance Professionals ( Club Member agents )
12.Only 4 countries in the world have more population that LIC`s policy holders.
Social Strength
LIC - an institution builder promoting many financial and insurance institutes like
NSE, NCDEX, LIC Mutual Fund, Stock Holding Corporation of India, National
insurance Academy, insurance institute of India etc.
LIC has foreign operations in Mauritius, Fiji and London and has joint
venture operating in Sri lanka, Nepal, Bahrain & Saudi Arabia. New offices will be
hortly oprned in Australia, USA&Canada.
LIC is known as "Pension Provider" of the country.
1st Pension company in India is floated by LIC as "LIC Pension Fund Ltd" on 21st
Nov 2007.
First to create waves in micro insurance sector by insuring people below the poverty
line. In year 2007-2008, 8.54 lac policies sold through "Jeevan Madhur"Plan.
Widest range of plans (about 48) for every need of the customer of 0 to 79 years of
age.
Biggest Portfolio of Group insurance schemes available.
"Jeevan Saral" one of the product of LIC got "Best innovation product " award from
I.R.D.A.
LIC has covered lick Risk of 1.13 crore citizens through "AAM ADMI BIMA
YOJANA" & " JANASHREE BIMA YOJANA".
Very Unique Salary saving Portfolio.
Highest Number of Corporate Clients in Group insurance Scheme.
Financial Strengths
LIC's investment income in 2007-08 was Rs.40,655 crores. Out of Total income of
Rs, 1,76,559.28 Crs.
Weakness :
Its employees and other staff are lethargic and least motivated to render prompt
Opportunity :
Emergence of a huge middle income consumer market in the country.
People becoming more aware and demanding so there is scope for a whole lot of
innovativeproducts.
Pension markets, health insurance and large real estate portfolio.
Todays human life becomes full uncertain, so they prefer protection against the
risk. Therefore they prefer life insurance. This is the opportunity for the life
insurance sector.
of this only 20 % have an insurance cover. Thus there lies a big opportunity for the
life insurance industry. No doubt lots of marketing and promotional efforts have to be
done for trapping the uncovered portion of the huge market. Indias insurance has
long way to catch up with the rest of the world. According to the institute of charted
financial analyst of India. India is the 23rd largest insurance market in the world.
India accounts for just 0.4% of the global insurance market which is very low. the
ratios of premium to GDP for India stands at only 3% against 5.2% in US ,6.5%in
UK.
To enter into rural market where customer awareness about insurance is low by
effective and efficient marketing strategies.
To sell insurance products through electronic Medias.
Natural calamities: natural calamities taking place now days have created a
concern for life insurance among the public. Because of natural calamities like
earthquake, flood, and cyclone people have become conscious about benefits
and need of insurance. Thus through a calamity it has become a considerably big
opportunity for the industry.
Growing population: the growth in the population (approximately 1.7%) is very
high. It is said that one Australia is added in our country every year. Thus
potential customers for the life insurance industry. It has become an opportunity
for the life insurance industry.
The lack of comprehensive social security system combined with a willingness
to save means that Indian people demand for pension products will be large.
Thus, it has become an opportunity for the life insurance industry.
India has traditionally been a highly savings oriented country. Needless to say, if
the insurance market is properly tapped, it is possible to raise life insurance
premium as a percentage of GDP from its existing level. Thus, it has become an
opportunity for the life insurance industry.
To use Internet and e-commerce technologies to dramatically cut the costs
and/or to pursue new sales-growth opportunities. With the help of technology it
has become easy for the companies to reach the customer quickly, easily,
efficiently and in a better way. Also the companies can cut down the cost of
operation up to considerable level. Thus technology has thrown lots of
opportunity for the company.
Liberalized government policy toward insurance sector: the government has
liberalized the government policy in the life insurance sector. Now a day role of
government has changed. Due to liberalized policy of government the country is
benefited in earning foreign inflows: the domestic company can also collaborate
with foreign country and can create synergy. Thus there is great opportunity for
those who can trap it. Exist the option of joint venture& alliance etc. for
companies to create Synergy, value as well as competitive capabilities for the
firms.
Threats:
Private entrants are naturally targeting the profitable and more lucrative segments,
by providing better service, new products and flexibility. They are targeting the
bigger corporate the other clients in the well established metropolitan center.
These new entrants succeeded in eating share of the existing entities. This creates
threat among rival firms itself.
Decreased in bank rate: the decreased bank rate is the biggest threat for the life
insurance sector. Fluctuation in the bank rate makes big difference for the life
insurance industry. It has become threats for the life insurance industry.
Interest rate of P.F and bank saving create threat to insurance sector. All other
saving is obviously the threat for life insurance sector.
One very serious danger that the government on units is likely to face is that even
if at some point of time, the government does decide to disinvest a portion of its
equity; they may not be fully free from government interference. They could face
a peculiar problem that although paper and in terms of legal definition they would
not be public sector units. In effects, their working could be no different from
what it was before their ownership pattern change. This could be genuine threats
since they would be competing with units which are free from such artificial and
unnecessary restrictions.
The new units, equipped with state of arts equipment and innovative procedure
would have an in-built edge over the erstwhile public sector units, which until
recently had no such opportunity and incentives. Due to possible negative impact
on employment, there were no serious efforts at updating technology and
equipment. The resultant inadequate investment in infrastructure could lead to
their lagging behind in the race.
MARKET SEGMENT OF
LIC
The policies of LIC covers the age group 0-70 can avail the services of LIC. It
means LIC has very vast market segment, children, youngster, working,
married, old people.
INSURANCE PLANS
As individuals it is inherent to differ. Each individuals insurance needs and
requirements are different from that of the others. LICs Insurance Plans are
policies that talk to you individually and give you the most suitable options that
can fit your requirement.
Jeevan Anurag
CDA Endowment Vesting At 21
CDA Endowment Vesting At 18
Jeevan Kishore
Child Career Plan
Child Fortune Plus
Komal Jeevan
Marriage Endowment Or
Educational Annuity Plan
Jeevan Chhaya
Child Future Plan
Jeevan Aadhar
Jeevan Vishwas
Jeevan Shree-I
Jeevan Pramukh
Jeevan Bharati - I
PENSION PLANS
Pension Plans are Individual Plans that gaze into your future and foresee financial
stability during your old age. These policies are most suited for senior citizens and
those planning a secure future, so that you never give up on the best things in life.
Jeevan Nidhi
Jeevan Akshay-VI
New Jeevan Dhara-I
New Jeevan Suraksha-I
USP OF THE
COMPANY
FUTURE OF THE
COMPANY
FINDINGS AND
CONCLUSIONS
LIC, being the oldest player in the existing insurance market, has the biggest market
share of 73.9 % which was 87.3% five years earlier. We see that private insurance
companies are penetrating in the customer base of LIC.
Overall we can see that private insurance companies are giving a tough
competition to the LIC and will certainly create a good business for themselves
in the coming days.
There are many new entrants in this sector. There are many private insurance
companies who have reported loss in this and previous years. This is the main reason
why private insurance companies lag behind LIC in case of business per branch.
There is a big difference between them.
Same is the case when it comes to income per branch. LIC is much ahead of private
insurance companies in this field. They are undoubted champions in insurance when it
comes to profit earning.
New business is increasingly going towards private insurance companies but still the
customer base of LIC is very strong. In issuing new policies per branch also, they are
ahead of private insurance companies though not by very large margin.
Customer base of LIC is very strong and still business per branch, profit per
branch or premium per branch, they are leading much ahead of private
insurance companies.
LIC has not shown their good concern when the matter of grievance handling comes.
Private insurance companies are far ahead in this matter. LIC has just resolved 25%
cases in the last five years while private insurance companies have resolved nearly
70% cases. This is a matter from where customer shift starts. We have seen the rapid
increase in customer base of private insurance companies which can be very much
affected by this factor.
Overall we have seen that still LIC is very famous but private insurance companies are
growing at exceptionally fast pace. Private companies show due concern in grievance
management and brings innovative schemes to attract the customers. Right now they
are giving good competition to LIC and very soon they will give very tough competition
to Life Corporation of India.
GLOSSERY
Accident
An event or occurrence causing damage/injury to an entity, and is unforeseen and
unintended.
Accident Benefit
Provides for payment of an additional benefit equal to the sum sum assured in
instalments on permanent total disability and waiver of subsequent premiums payable
Beneficiary
The person(s) or entity(ies) (e.g. corporation, trust, etc.) named in the policy as the
recipient of insurance proceeds upon the death of the insured.
Business Insurance
A policy which primarily provides coverage of benefits to a business as contrasted to
Cancelable
A contract of health insurance that may be cancelled during the policy term by the
insurer or insured.
Coinsurance
1) A provision under which an insured who carries less than the stipulated percentage
of insurance to value, will receive a loss payment that is limited to the same ratio
which
the
amount
of
insurance
bears
to
the
amount
required;
Days Of Grace
Policy holders are expected to apy premium on due dates. a period is 15-30 days is
allowed as grace to make payment of premium; such period is days of grace.
Deferment Period
Embezzlement
Fraudulent use or taking of another's property or money which has been entrusted to
one's care.
Endowment Policy
The assured has to pay an annual premium which is determined on the basis of the
assured's age at entry and the term of the policy. The insured amount is payable either
at the end of specified number of years or upon the death of the insured person,
whichever is earlier.
Excess And Surplus Insurance
1) Insurance to cover losses above a certain amount, with losses below that amount
usually
covered
by
regular
policy.
(2) Insurance to cover an unusual or one-time risk, e.g., damage to a musician's hands
or the multiple perils of a convention, for which coverage is unavailable in the normal
market.
Exclusions
Specific conditions or circumstances for which the policy will not provide benefits.
Facultative Reinsurance
A type of reinsurance in which the reinsurer can accept or reject any risk presented by
an insurance company seeking reinsurance.
Family Insurance.
A life insurance policy providing insurance on all or several family members in one
contract, generally whole life insurance on the principal breadwinner and small
amounts of term insurance on the other spouse and children, including those born after
the policy is issued
Fiduciary
A person who holds something in trust for another.
Fire Insurance
Coverage for losses caused by fire and lightning, plus resultant damage caused by
smoke and water. Flood insurance Coverage against loss resulting from the flood peril,
available at low cost under a programme developed by the Central government.
Franchise Insurance
A form of insurance in which individual policies are issued to the employees of a
common employer or the members of an association under an arrangement by which
the employer or association agrees to collect the premium and remit them to the
insurer.
Indemnity
Legal principle that specifies an insured should not collect more than the actual cash
value of a loss but should be restored to approximately the same financial position as
existed before the loss.
Insurable Interest
A condition in which the person applying for insurance and the person who is to
receive the policy benefit will suffer an emotional or financial loss, if any untouched
event occurs. Without insurable interest, an insurance contract is invalid.
Insurability
All conditions pertaining to individuals that affect their health, susceptibility to injury
and life expectancy; an individual's risk profile.
Insurance
Social device for minimizing risk of uncertainty regarding loss by spreading the risk
over a large enough number of similar exposures to predict the individual chance of
loss.
Insured
The person whose life is covered by a policy of insurance.
Lapsed Policy
A policy which has terminated and is no longer in force due to non-payment of the
premium due
Limited Payment Life Policy
Premiums need to be paid only for a certain number of years or until death if it occurs
within this period. Proceeds of the policy are granted to the beneficiaries whenever
death of the policy holder occurs. Again, this policy can also be of the "with profits "
or "without profits" type.
Loyalty Additions
The loyalty addition is given upon the maturity of the policy, and not before. It's a
small percentage of the sum assured. Broadly speaking, loyalty addition is the
difference between the performance, of the insurance company and the guaranteed
additions. It is LICs effort to further share its surplus after valuation with the policy
Maturity
The date upon which the face amount of a life insurance policy , if not previously
invoked due to the contingency covered (death), is paid to the policyholder.
Maturity Claim
The Payment to the policy holder at the end of the stipulated term of the policy is
called maturity claim.
Misrepresentation
Act of making, issuing, circulating or causing to be issued or circulated an estimate, an
illustration, a circular or a statement of any kind that does not represent the correct
policy terms, dividends or share of surplus or the name or title for any policy or class
of policies that does not in fact reflect its true nature.
Money Back Policy
Unlike endowment plans, in money back policies, the policy holder gets periodic
"survivance payments" during the term of the policy and a lumpsum amount on
surviving its term. In the event of death during the term of the policy, the beneficiary
gets the full sum assured, without any deductions for the amounts paid till date, and no
further premiums are required to be paid.These type of policies are very popular, since
they can be tailored to get large amounts at specific periods as per the needs of the
policy holder.
Moral Hazard
Risk depends on the need for insurance, state of health, personal habits standard of
living and income of insured peson. Moral hazard is the risk factors that affects the
decesion of the insurance company to accept the risk.
Nomination
An act by which the policy holders authorises another person to receive the policy
moneys. The person so authorised is called Nominee.
Non-cancelable policies
Such policies stay in effect regardless of whatever that might happen and as long as
the premium is paid from time to time
Premium
The payment, or one of the regular periodic payments, that a policy holder makes to an
insurer in exchange for the insurer's obligation to pay benefits upon the occurrence of
the contractually-specified contingency (e.g., death).
Premium Back Term Insurance Plans
These provide for refund of all the premiums paid, in the event of th life assured
surviving to the end of the policy term. The total sum assured is paid to the
beneficiaries in the event death occurs during the policy term.
Reinstatement
The restoration of a lapsed policy to in-force status. Reinstatement can only occur after
the expiration of the grace period. The company may require evidence of insurability
(and, if health status has changed, deny reinstatement), and will always require
payment of the total amount of past due premium.
Risk
The obligation assumed by the insurer when it issues a policy. The spreading of risk
across a broad base of the population, adjusted for statistical probability, and the
protection against catastrophic loss, is the entire purpose of insurance. For risk
assumption purposes, death is viewed as a contingency. That is, although death is
certain, its timing is unknown. The process of evaluating and selecting risk is known
as underwriting.
Vesting Age
The age at which the receipt of pension starts in an insurance-cum-pension plan.
REFRENCES
Data on Indian Insurance from http://www.irdaindia.org
Different statistics from http://www.rbi.org.in
Journals published by Insurance Regulatory & Development Authority.
Management of financial institutions by R.M. Srivastava
http://www.businesstoday.com
http://www.businessworld.com
http://www.economictimes.com
Different Survey on Insurance sector conducted by IIRC.
Profile of Indian Insurance Companies by IRDA.
www.licindia.co.in
www.sbilife.co.in/
www.tata-aig-life.com
www.bharti-axalife.com/
www.hdfcinsurance.com/
www.reliancelife.co.in/
www.bajajallianz.com/
www.metlife.co.in/
www.birlasunlife.com/
http://www.finance.indiamart.com