Department_of_Employment-Communications-Gary_Looney 25/10/2013

To: Department of Employment (A joint responsibility with Department of Communications for equality) Complaint regarding failure of Government Department of Communications to stand by DBCDE promise of satellite Internet, and to the Department of Employment for forcing the possibility of non-compliance through the absence of communications and basic service disadvantage this failed promise has caused. Further the failure of Employment Services Provider LETS to pay for services promised in Employment Pathway Plans leading to disadvantage during Certificate2 and again with Certificate4 in Web Design, weeks in attendance of class were missed whilst the JSP promised, removed, then restored funds. All without the promised working satellite internet from the Government Communications Department. Since these events I have requested the agreements made in my EPP now IPP be fulfilled as promised. I have had Disadvantage in access to basic online services used in everyday life along with an incident regarding the demand of home communications by Human Services/ Centrelink and removal of my healthcare card whilst ill from infection. This made me feel like an extradited non citizen for being ill without communications with DEEWR/Human Services Laughing at me whilst hearing my experience. It is extremely unpleasant to think of what type of person would do this and why!

Murdi Paaki (RJCP) in mail on 22/10/2013 This is from the Individual Participation Plan, which I consider unacceptable to sign after reading in entirety. Murdi Paaki in a phone interview 22/10/2013 suggested I could attend Cert4 in Broken Hill and use the Transportable TAFE Building in the Menindee School grounds for internet access outside these hours. I had discussion with TAFE head of IT Alison Burt and Murray Jewkes of Bathurst about this offer? Does the Minister of Communications and Minister for Employment believe I should use a portable TAFE building on the grounds of a public School for Internet access rather than satellite home internet promised by the DBCDE Portfolio now Department of Communications? My opinion is generally supported by TAFE in that disciplines covered in Cert4 IT Websites are best delivered through Broken Hill TAFE, with millions of dollars in Hardware Infrastructure to demonstrate or practice competence, along with many teachers with knowledge to help. If someone was doing a simple course such as Introduction to computing, had home internet or public access you might meet training expectations via teleconferencing but there are many other factors. I have kept promises with fellow Australians at great cost, but with pride in word. WTF Government? The Department of Employment might reflect on previous funding/delivery failures and client impact of having to quite study before Certificate, after being withheld for weeks from class whilst funds were temporarily removed and threatened, the broken up funding and training failure had a sociological cost only to reinforce experience that multiple Government Departments cannot be trusted to deliver on promises made to me. Gary Looney Box 191, Menindee. NSW. 2879