Uls Ems Tesda

COURSE DESIGN EMERGENCY MEDICAL SERVICES NC II
TABLE OF CONTENTS
Page A. Course Design......................................................................................1-7 B. Modules of Instruction......................................................................8-132 BASIC COMP ! "CI S MOD#$ S...................................................8 o Partici%ating in &or'%lace co((unication.......................)-12 o *or'ing in a tea( en+iron(ent.....................................13-1, o Practicing career %rofessionalis(..................................1--1) o Practicing occu%ational .ealt. and safet/ %rocedures. .20-23 COMMO" COMP ! "CI S MOD#$ S...........................................21 o I(%le(enting and (onitor infection control %olicies and %rocedures.....................................................................2,-28 o 2es%onding effecti+el/ to difficult3c.allenging 4e.a+ior 2)-31 o A%%l/ing 4asic first aid...................................................32-3, o Maintaining .ig. standards of %atient ser+ices.............3--10 CO2 COMP ! "CI S MOD#$ S.................................................11 o Perfor(ing 4asic life su%%ort.........................................12-1) o Maintaining life su%%ort e5ui%(ent and resources........,0-,2 o I(%le(enting safe access and e6trication %rocedures in an e(ergenc/.....................................................................,3-,o Managing re5uest for a(4ulance ser+ice .....................,7--1 o Allocating a(4ulance ser+ice resources.......................-2--o Coordinating e(ergenc/ resources...............................-7-70 o Deli+ering 4asic a(4ulance co((unication s'ills........71-77 o Su%er+ising on-road o%erations.....................................78-82 o Managing t.e scene of an e(ergenc/..........................83-88 o Managing t.e scene of s%ecial e+ent............................8)-)1 o Managing routine scene................................................)2-)1 o Deli+ering %re-.os%ital %atient care.............................),-100 o Deli+ering intensi+e %re-.os%ital %atient care............101-113 o Managing a(4ulance o%erations..............................111-117 o !rans%orting e(ergenc/ %atient................................118-121 o !rans%orting non-e(ergenc/ %atient.........................122-128
o Dri+ing +e.icles under o%erational conditions...........12)-132
COURSE DESIGN
CO#2S !I!$ "OMI"A$ D#2A!IO" 7 7 EMERGENCY MEDICAL SERVICES NC II 960 hours
CO#2S D SC2IP!IO" 7 !.e (ergenc/ Medical Ser+ices "C II consists of co(%etencies t.at a %erson (ust ac.ie+e to %erfor( 4asic life su%%ort8 (aintain life su%%ort e5ui%(ent and resources8 i(%le(ent safe access and e6trication %rocedures in an e(ergenc/8 (anage re5uest for ser+ice8 allocate a(4ulance ser+ice resources8 coordinate resources8 deli+er 4asic a(4ulance co((unication s'ills8 su%er+ise on-road o%erations8 (anage t.e scene of an e(ergenc/8 (anage t.e scene of a s%ecial e+ent8 (anage routine scene8 deli+er %re.os%ital %atient care8 deli+er intensi+e %re-.os%ital %atient care8 (anage a(4ulance o%erations8 and trans%ort e(ergenc/ and non-e(ergenc/ %atients. "!29 2 :#I2 M "!S 7 !rainees or students s.ould %ossess t.e follo&ing re5uire(ents7 18 /ears old and a4o+e Must %ass t.e traina4ilit/3 a%titude test Can co((unicate effecti+el/ 4ot. orall/ and in &ritten for( P./sicall/8 e(otionall/ and %s/c.ologicall/ fit Can %erfor( 4asic (at.e(atical co(%utations
;$earning institutions3 training centers (a/ re5uire additional entrance re5uire(ents suc. as7 <ig. sc.ool di%lo(a8 record of related &or' e6%erience and3or certificate of traina4ilit/ or a%titude in addition to t.e 4asic re5uire(ents (entioned a4o+e=.
CBC (ergenc/ Medical Ser+ices "C II
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COURSE STRUCTURE:
BASIC COMPETENCIES
(26 hours
U!"#s o$ Co%&'#'!() Mo*u+' T"#+' L',r!"!- Ou#(o%'s No%"!,+ Dur,#"o!
1. Partici%ate in &or'%lace co((unication
1.1 Partici%ating in &or'%lace co((unication
2. *or' in a tea( en+iron(ent 3. Practice career %rofessionalis(
1. Practice occu%ational .ealt. and safet/ %rocedures
1.1.1 O4tain and con+e/ &or'%lace infor(ation 1.1.2 Co(%lete rele+ant &or'related docu(ents 1.1.3 Partici%ate in &or'%lace (eeting and discussion 2.1 *or'ing in a 2.1.1 Descri4e and identif/ tea( tea( role and res%onsi4ilit/ en+iron(ent 2.1.2 Descri4e &or' as a tea( (e(4er 3.1 Practicing 3.1.1 Integrate %ersonal career o4>ecti+es &it. %rofessionalis( organi?ational goals. 3.1.2 Set and (eet &or' %riorities. 3.1.3 Maintain %rofessional gro&t. and de+elo%(ent. 1.1 Practicing 1.1.1 +aluate .a?ards and ris's. occu%ational 1.1.2 Control .a?ards and ris's. .ealt. and 1.1.3 Maintain occu%ational .ealt. safet/ and safet/ a&areness. %rocedure
- .ours
1 .ours
- .ours
10 .ours
COMMON COMPETENCIES
(.. hours
1. I(%le(ent and 1.1 I(%le(enting 1.1.1 Pro+ide infor(ation to t.e (onitor and (onitoring &or' grou% a4out t.e infection control infection control organi?ation@s infection %olicies and %olicies and control %olicies and %rocedures %rocedures %rocedures 1.1.2 Integrate t.e organi?ation@s infection control %olic/ and %rocedure into &or' %ractices. 1.1.3 Monitor infection control %erfor(ance and i(%le(ent i(%ro+e(ents in %ractices.
12 .ours
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U!"#s o$ Co%&'#'!()
Mo*u+' T"#+'
L',r!"!- Ou#(o%'s
No%"!,+ Dur,#"o!
2. 2es%ond 2.1 2es%onding effecti+el/ to effecti+el/ to difficult3 difficult3 c.allenging c.allenging 4e.a+ior 4e.a+ior 3. A%%l/ 4asic first 3.1 A%%l/ing 4asic aid first aid
2.1.1 Plan and res%ond to e(ergencies 2.1.2 2e%ort and re+ie& incident3s 3.1.1 Assess t.e situation 3.1.2 A%%l/ 4asic first aid tec.ni5ues 3.1.3 Co((unicate details of t.e incident3e+ent 1.1.1 Co((unicate a%%ro%riatel/ &it. %atients 1.1.2 sta4lis. and (aintain good inter%ersonal relations.i% &it. %atients 1.1.3 Act in a res%ectful (anner at all ti(es 1.1.1 +aluate o&n &or' to (aintain .ig. standard of %atient ser+ices
10 .ours
12 .ours
1. Maintain .ig. 1.1 Maintaining standard of .ig. standard %atient ser+ices of %atient ser+ices
10 .ours
CORE COMPETENCIES
(/90 hours
1. Perfor( 4asic life su%%ort
1.1 Perfor(ing 4asic life su%%ort
2. Maintain life 2.1 Maintaining su%%ort life su%%ort e5ui%(ent e5ui%(ent 3. I(%le(ent safe 3.1 I(%le(enting and access and safe access e6trication and e6trication %rocedures in %rocedures in an e(ergenc/ an e(ergenc/
1.1.1 Assess t.e situation 1.1.2 Manage t.e casualt/3ies 1.1.3 Coordinate first aid acti+ities until arri+al of (edical assistance 1.1.1 Co((unicate essential incident details 1.1., Manage casualt/ in a re(ote3isolated area 1.1.- +aluate t.e incident 2.1.1 Maintain resources 2.1.2 Manage records 3.1.1 Assess e(ergenc/ situation in relation to safe access and e6trication 3.1.2 I(%le(ent %rocedure to ena4le safe access and e6trication 3.1.3 Monitor access and e6trication %rocedure in an e(ergenc/ situation
100 .ours
10 .ours 100 .ours
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U!"#s o$ Co%&'#'!()
Mo*u+' T"#+'
L',r!"!- Ou#(o%'s
No%"!,+ Dur,#"o!
1.
Manage re5uest for a(4ulance ser+ice
1.1 Managing re5uest for a(4ulance ser+ice
,. Allocate a(4ulance ser+ice resources
-. Coordinate e(ergenc/ resources
7. Deli+er 4asic a(4ulance co((unication s'ills
8. Su%er+ise onroad o%erations
). Manage t.e scene of an e(ergenc/
1.1.1 2ecei+e re5uest for ser+ice 1.1.2 2es%ond to re5uest for ser+ice 1.1.3 2efer re5uest 1.1.1 Ainali?e re5uest ,.1 Allocating ,.1.1 Allocate a(4ulance ser+ice a(4ulance resources ser+ice ,.1.2 Dis%atc. a(4ulance ser+ice resources resources ,.1.3 Monitor %rogress of assigned %ersonnel ,.1.1 Maintain records of a(4ulance ser+ice coordination acti+it/ -.1 Coordinating -.1.1 Co-ordinate +e.icle and e(ergenc/ %ersonnel resources resources -.1.2 $iaise &it. a(4ulance co((unications %ersonnel -.1.3 $iaise &it. ot.er related organi?ations and e(ergenc/ ser+ices 7.1 Deli+ering 4asic 7.1.1 6ercise effecti+e a(4ulance co((unication tec.ni5ues co((unication 7.1.2 Con+e/ and recei+e s'ills infor(ation using a+aila4le (odes of co((unication 7.1.3 Aollo& routine instructions 7.1.1 Co((unicate &it. %atients 7.1., Co(%lete re%orts as re5uired 7.1.- Presents %ositi+e i(age of t.e ser+ice to t.e %u4lic 8.1 Su%er+ising 8.1.1 O+ersee co((unication on-road 8.1.2 O+ersee +e.icle and o%erations e5ui%(ent %re%aration including cleaning and c.ec'ing 8.1.3 Su%er+ise trans%ort of %atients 8.1.1 O+ersee scene (anage(ent ).1 Managing t.e ).1.1 Assess t.e en+iron(ent to scene of an identif/ real and %otential e(ergenc/ .a?ards ).1.2 Co((unicate &it. t.ose in+ol+ed in t.e incident ).1.3 Control .a?ards ).1.1 Co((unicate &it. (edical and ot.er e(ergenc/ allied ser+ices to ensure safet/ at t.e scene
30 .ours
30 .ours
20 .ours
10 .ours
,0 .ours
,0 .ours
-1-
U!"#s o$ Co%&'#'!()
Mo*u+' T"#+'
L',r!"!- Ou#(o%'s
No%"!,+ Dur,#"o!
10.Manage scene of s%ecial e+ent 11.Manage routine scene
10.1 Managing scene of s%ecial e+ent 11.1 Managing routine scene
12.Deli+er %re.os%ital %atient care
12.1 Deli+ering %re.os%ital %atient care
13.Deli+er intensi+e %re.os%ital %atient care
13.1 Deli+ering intensi+e %re.os%ital %atient care
11.Manage a(4ulance o%erations
11.1 Managing a(4ulance o%erations
1,.!rans%ort e(ergenc/ %atients
1,.1 !rans%orting e(ergenc/ %atients
).1., Monitor t.e en+iron(ent 10.1.1 Attend e+ents in+ol+ing ris' of large nu(4er of %eo%le 10.1.2 nsure safet/ at t.e scene 11.1.1 Attend non-e(ergenc/ e+ent 11.1.2 !a'e a%%ro%riate (easures to ensure safet/ at t.e scene 12.1.1 Ma'e initial %atient assess(ent 12.1.2 Plan %atient care 12.1.3 I(%le(ent %atient care %rocedures 12.1.1 Monitor 4asic %atient care and (odif/ as re5uired 12.1., Ma'e %ro%er endorse(ent of %atient re5uiring e(ergenc/ 4asic are 13.1.1 Assess need for s%eciali?ed inter+ention 13.1.2 Anal/?e infor(ation fro( clinical assess(ent to (a'e a >udg(ent a4out s%eciali?ed %re-.os%ital %atient care 13.1.3 Plan %re-.os%ital %atient care 13.1.1 I(%le(ent %rocedures for s%eciali?ed %re-.os%ital %atient care 13.1., Monitor s%eciali?ed %re.os%ital %atient care and (odif/ as re5uired 13.1.- ndorse %atient re5uiring s%eciali?ed care 11.1.1 Maintain o%erations to (eet 5ualit/ standards 11.1.2 Create and (aintain conditions conduci+e to %roducti+e &or' and 5ualit/ ser+ice 11.1.3 Monitor and control t.e use of resources 1,.1.1 Con+e/ and recei+e infor(ation relating to e(ergenc/ trans%ort 1,.1.2 !rans%ort %atient under e(ergenc/ conditions 1,.1.3 $oad8 unload and secure %atient and e5ui%(ent for
30 .ours 10 .ours
100 .ours
100 .ours
10 .ours
10 .ours
-,-
U!"#s o$ Co%&'#'!()
Mo*u+' T"#+'
L',r!"!- Ou#(o%'s
No%"!,+ Dur,#"o!
1-.!rans%ort none(ergenc/ %atients
17.Dri+e +e.icle under o%erational conditions
e(ergenc/ trans%ort 1-.1 !rans%orting 1-.1.1 Pre%are and c.ec' +e.icle nonand e5ui%(ent e(ergenc/ 1-.1.2 nsure faults in +e.icle and %atients e5ui%(ent are re(edies 1-.1.3 Con+e/ and recei+e infor(ation t.roug. use of necessar/ (odes of co((unication 1-.1.1 $oad8 unload and secure non-e(ergenc/ %atient and ot.er s%ecific %ersonnel for trans%ort 1-.1., Dri+e +e.icle 1-.1.- !rans%ort %atient@s relati+es or ot.er s%ecific %ersonnel 17.1 Dri+ing +e.icle 17.1.1 Pre%are +e.icle for under o%erational 5uic' res%onse o%erational 17.1.2 Dri+e +e.icle conditions 17.1.3 Monitor traffic8 road and terrain under o%erational conditions
10 .ours
10 .ours
2 SO#2C S7
TOOLS E0UIPMENT MATERIAL
Mo4ile P.one !&o-&a/ 2adio Plugs Alares <and Signals Dressing set S%utu( ca% !.er(o(eter Mas's Boggles Stra% S%lints Slings Bandages Crutc.es
Blood %ressure a%%aratus O6/gen c/linder O6/gen Bauge Defi4rilator Stretc.er A(4u4ag S%inal I((o4ili?ation De+ice $ifting 5ui%(ent *.eelc.air Stet.osco%e Suction (ac.ine "e4uli?er A(4ulance +e.icle
Bac'4oard Airst Aid Cit /e&as. !.er(al Blan'et O2 (as's 2u44er Blo+es Dressing Set Cer+ical Collar S%lints S.ar%s Dis%osa4le Air&a/
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ASS SSM "! M !<ODS7 O4ser+ation and oral 5uestioning O4ser+ation of %erfor(ance De(onstration and oral 5uestioning Practical e6a(ination Inter+ie& !.ird %art/ re%ort Portfolio $ecturette
CO#2S D $ID 297 Modular- self %ace learning $ecture3 discussion De(onstration Dual training
!2AI" 2@S :#A$IAICA!IO"S7 Must 4e a registered doctor8 nurse or certified e(ergenc/ (edical tec.nician &it. 4ac'ground 3 orientation on .ealt. care3ser+ices Must .a+e undergone training in !raining Met.odolog/ II Must 4e (entall/8 e(otionall/ and %./sicall/ fit Must %ossess good (oral c.aracter Must .a+e at least 2 /ears e6%erience in t.e .ealt. ser+ice industr/
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MODULES OF INSTRUCTION
BASIC COMPETENCIES
EMERGENCY MEDICAL SERVICES NC II
BASIC COMP ! "C9 MOD#$ !I!$
7 7
PARTICIPATE IN 1OR2PLACE COMMUNICATIONS PARTICIPATING IN 1OR2PLACE COMMUNICATIONS !.is (odule co+ers t.e 'no&ledge8 s'ills and attitudes re5uired to o4tain8 inter%ret and con+e/ infor(ation in res%onse to &or'%lace re5uire(ents. - .ours "C II 2ecei+e and 2es%ond to *or'%lace Co((unication. ;"CI=
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
:#A$IAICA!IO" $ D $ 7 P2 2 :#ISI! 7
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e students3trainees (ust 4e a4le to7 $O1. O4tain and con+e/ &or'%lace infor(ation $O2. Co(%lete rele+ant &or' related docu(ents. $O3. Partici%ate in &or'%lace (eeting and discussion.
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LO34 OBTAIN AND CONVEY 1OR2PLACE INFORMATION ASS SSM "! C2I! 2IA7 1. S%ecific rele+ant infor(ation is accessed fro( a%%ro%riate sources. 2. ffecti+e 5uestioning and acti+e listening and s%ea'ing are used to gat.er and con+e/ infor(ation. 3. A%%ro%riate (ediu( is used to transfer infor(ation and ideas. 1. A%%ro%riate non-+er4al co((unication is used. ,. A%%ro%riate lines of co((unication &it. su%eriors and colleagues are identified and follo&ed. -. Defined &or' %rocedures for t.e location and storage of infor(ation are used. 7. Personnel interaction is carried out clearl/ and concisel/. CO"! "!S7 Parts of s%eec. Sentence construction ffecti+e co((unication
CO"DI!IO"S7 !.e students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 *riting (aterials ;%en E %a%er= 2eferences ;4oo's= Manuals
M !<ODO$OBI S7 Brou% discussion3interaction Assign(ent (et.od Co(%etenc/-4ased learning (aterials (et.od
ASS SSM "! M !<ODS7 *ritten test Practical %erfor(ance test Inter+ie&
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LO24 COMPLETE RELEVANT 1OR2 RELATED DOCUMENTS ASS SSM "! C2! 2IA7 1. 2anges of for(s relating to conditions of e(%lo/(ent are co(%leted accuratel/ and legi4l/. 2. *or'%lace data is recorded on standard &or'%lace for(s and docu(ents. 3. Basic (at.e(atical %rocess is used for routine calculations. 1. rrors in recording infor(ation on for(s. Docu(ents are identified and rectified. ,. 2e%orting re5uire(ents to su%erior are co(%leted according to enter%rise guidelines. CO"! "!S7 Basic (at.e(atics !ec.nical &riting !/%es of for(s
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 Pa%er Pencils3 4all %en 2eference 4oo's Manuals
M !<ODO$OBI S7 Brou% discussion3interaction Assign(ent (et.od Co(%etenc/-4ased learning (aterials (et.od
ASS SSM "! M !<ODS7 *ritten test PracticalF %erfor(ance test Inter+ie&
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LO54 PARTICIPATE IN 1OR2PLACE MEETING AND DISCUSSION ASS SSM "! C2I! 2IA7 1. !ea( (eetings are attended on ti(e. 2. O&n o%inions are clearl/ e6%ressed and t.ose of ot.ers are listened to &it.out interru%tion. 3. Meeting in%uts are consistent &it. t.e (eeting %ur%ose and esta4lis. %rotocols. 1. *or'%lace interaction are conducted in a courteous (anner a%%ro%riate to cultural 4ac'ground and aut.orit/ in t.e enter%rise %rocedures. ,. :uestions a4out si(%le routine &or'%lace %rocedures and (atters concerning conditions of e(%lo/(ent are as'ed and res%onded. -. Meeting outco(es are inter%reted and i(%le(ented. CO"! "!S7 Sentence construction !ec.nical &riting 2ecording infor(ation
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 Pa%er Pencils34all %en 2eferences ;4oo's= Manuals
M !<ODO$OBI S7 Brou% discussions3interaction Assign(ent (et.od Co(%etenc/-4ased learning (aterials (et.od
ASS SSM "! M !<ODS7 *ritten test Practical3 %erfor(ance test Inter+ie&
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7 7
1OR2 IN A TEAM ENVIRONMENT 1OR2ING IN A TEAM ENVIRONMENT !.is (odule co+ers t.e 'no&ledge8 s'ills8 and attitudes re5uired in order to relate in a &or'-4ased en+iron(ent. 1 .ours "C II ! AM*O2C ;"C I=
MOD#$ D SC2IP!O2 7 "OMI"A$ D#2A!IO" 7
:#A$IAICA!IO" $ D $ 7 P2 2 :#ISI! 7
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule t.e students3trainees (ust 4e a4le to7 $O1. Descri4e and identif/ tea( role and res%onsi4ilit/ in a tea(. $O2. Descri4e &or' as a tea(.
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LO34 DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A TEAM ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. 2ole and o4>ecti+e of t.e tea( is identified. !ea( %ara(eters8 relations.i%s and res%onsi4ilities are identified. Indi+idual role and res%onsi4ilities &it.in tea( en+iron(ent are identified. 2oles and res%onsi4ilities of ot.er tea( (e(4ers are identified and recogni?ed. 2e%orting relations.i%s &it.in tea( and e6ternal to tea( are identified.
CO"! "!S7 !ea( role. 2elations.i% and res%onsi4ilities 2ole and res%onsi4ilities &it. tea( en+iron(ent. 2elations.i% &it.in a tea(.
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 SOP of &or'%lace Go4 %rocedures Su%%lier instructions :ualit/ standards Organi?ational or e6ternal %ersonnel
M !<ODO$OBI S7 Brou% discussion3interaction Case studies Si(ulation ASS SSM "! M !<ODS7 *ritten test O4ser+ation Si(ulation 2ole %la/ing
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LO24
DESCRIBE 1OR2 AS A TEAM MEMBER
ASS SSM "! C2I! 2IA7 1. 2. 3. 1. A%%ro%riate for(s of co((unication and interactions are underta'en. A%%ro%riate contri4utions to co(%le(ent tea( acti+ities and o4>ecti+es are (ade. 2e%orting using standard o%erating %rocedures follo&ed. De+elo%(ent of tea( &or' %lans 4ased fro( tea( role is contri4uted.
CO"! "!S7 Co((unication %rocess !ea( structure 3 tea( roles Brou% %lanning and decision (a'ing CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 SOP of &or'%lace Go4 %rocedures Organi?ation or e6ternal %ersonnel M !<ODO$OBI S7 Brou% discussion3interaction Case studies Si(ulation ASS SSM "! M !<ODS7 O4ser+ation of &or' acti+ities O4ser+ation t.roug. si(ulation or role %la/ Case studies and scenarios.
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7 7
PRACTICE CAREER PROFESSIONALISM PRACTICING CAREER PROFESSIONALISM !.is (odule co+ers t.e 'no&ledge8 s'ills and attitudes in %ro(oting career gro&t. and ad+ance(ent8 s%ecificall/H to integrate %ersonal o4>ecti+es &it. organi?ational goals set and (eet &or' %riorities and (aintain %rofessional gro&t. and de+elo%(ent. - .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
:#A$IAICA!IO" $ D $ 7
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainee3students (ust 4e a4le to7 $O1. Integrate %ersonal o4>ecti+es &it. organi?ational goals $O2. Set and (eet &or' %riorities $O3. Maintain %rofessional gro&t. and de+elo%(ent
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LO34 INTEGRATE PERSONAL OB6ECTIVES 1IT7 ORGANI8ATIONAL GOALS ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. Personal gro&t. and &or' %lans to&ards i(%ro+ing t.e 5ualifications set for %rofessionalis( are ac.ie+ed. Intra- and inter%ersonal relations.i% in t.e course of (anaging oneself 4ased on %erfor(ance e+aluation is (aintained. Co((it(ent to t.e organi?ation and its goal is de(onstrated in t.e %erfor(ance of duties. Practice of a%%ro%riate %ersonal ./giene is o4ser+ed. Go4 targets &it.in 'e/ result areas are attained.
CO"! "!S7 Personal De+elo%(ent-Social As%ects7 Intra and Inter%ersonal De+elo%(ent Organi?ational Boals Personal </giene and Practices Code of t.ics
CO"DI!IO"7 !.e students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 *or'%lace Code of et.ics Organi?ational goals <and outs and PD-social as%ects CD@s8 D<S ta%es8 trans%arencies
M !<ODO$OBI S7 Brou% discussion3Interaction Si(ulation De(onstration3%ractical .ands-on e6ercises Co(%etenc/-4ased learning (aterials (et.od
ASS SSM "! M !<ODS7 2ole %la/ Inter+ie& *ritten e6a(ination
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LO24 SET AND MEET 1OR2 PRIORITIES ASS SSM "! C2I! 2IA7 1. Co(%eting de(ands to ac.ie+e %ersonal8 tea( and organi?ational goals and o4>ecti+es are %rioriti?ed. 2. 2esources are utili?ed efficientl/ and effecti+el/ to (anage &or' %riorities and co((it(ents. 3. Practices and econo(ic use and (aintenance of e5ui%(ent and facilities are follo&ed as %er esta4lis.ed %rocedures. 1. Go4 targets &it.in 'e/ result areas are attained. CO"! "!S7 Organi?ational C2As *or' Dalues and t.ical Standards Co(%an/ %olicies on t.e use and (aintenance of e5ui%(ent CO"DI!IO"S7 !.e students3 trainees (ust 4e %ro+ided &it. t.e follo&ing Organi?ational C2A *or' +alues and et.ics Co(%an/ %olicies and standards Sa(%le >o4 targets $earning guides CD@s8 D<S ta%es8 trans%arencies
M !<ODO$OBI S7 Brou% discussion3Interaction Structured acti+it/ De(onstration3%ractical .ands-on e6ercises Co(%etenc/-4ased learning (aterials (et.od
ASS SSM "! M !<ODS7 2ole %la/ Inter+ie& *ritten e6a(ination
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LO54
MAINTAIN PROFESSIONAL GRO1T7 AND DEVELOPMENT
ASS SSM "! C2I! 2IA7 1. !raining and career o%%ortunities rele+ant to t.e >o4 re5uire(ents are identified and a+ailed. 2. $icenses and3or certifications according to t.e re5uire(ents of t.e 5ualifications are ac5uired and (aintained 3. Aunda(ental rig.ts at &or' including gender sensiti+it/ are (anifested3o4ser+ed 1. !raining and career o%%ortunities 4ased on t.e re5uire(ents of industr/ are co(%leted and u%dated. CO"! "!S7 :ualification Standards Bender and De+elo%(ent ;BAD= Sensiti+it/ Professionalis( in t.e *or'%lace $ist of Professional $icenses
CO"DI!IO"S7 !.e students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 :ualit/ standards BAD .andouts CD@s8 D<S ta%es on %rofessionalis( in t.e &or'%lace Professional licenses sa(%les
M !<ODO$OBI S7 Brou% discussion3interaction Ail( +ie&ing 2ole %la/3si(ulation ASS SSM "! M !<ODS7 De(onstration Inter+ie& *ritten e6a(ination Portfolio assess(ent
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7 7
PRACTICE OCCUPATIONAL 7EALT7 AND SAFETY PROCEDURES PRACTICING OCCUPATIONAL 7EALT7 AND SAFETY PROCEDURES !.is (odule co+ers t.e 'no&ledge8 s'ills and attitudes re5uired to co(%l/ &it. t.e regulator/ and organi?ational re5uire(ents for occu%ational .ealt. and safet/ suc. as identif/ing8 e+aluating and (aintaining occu%ational .ealt. and safet/ a&areness. 10 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainee3students (ust 4e a4le to7 $O1. +aluate .a?ards and ris's
$O2. Control .a?ards and ris's $O3. Maintain occu%ational .ealt. and safet/ a&areness
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LO34 EVALUATE 7A8ARDS AND RIS2S ASS SSM "! C2I! 2IA7 1. !er(s of (a6i(u( tolera4le li(its are identified 4ased on t.res.old li(it +alues ;!$D= 2. ffects of .a?ards are deter(ined. 3. O<S issues and concerns are identified in accordance &it. &or'%lace re5uire(ents and rele+ant &or'%lace O<S legislation. CO"! "!S7 !$D ta4le P.il O<S Standards ffects of .a?ards in t.e &or'%lace rgono(ics (%lo/ees Co(%ensation Co((ission ; CC= regulations CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing <andout on P.il. O<S standards ffects of .a?ards in t.e &or'%lace rgono(ics CC regulations !$D !a4le CD@s8 D<S ta%es8 trans%arencies M !<ODO$OBI S7 Brou% discussion3interaction Situation anal/sis S/(%osiu( Ail( +ie&ing Brou% d/na(ics
ASS SSM "! M !<ODS7 Inter+ie& *ritten e6a(ination Si(ulation
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LO24 CONTROL 7A8ARDS AND RIS2S ASS SSM "! C2I! 2IA7 1. 2. O<S %rocedures for controlling .a?ards and ris' are strictl/ follo&ed. Procedures in dealing &it. &or'%lace accidents8 fire and e(ergencies are follo&ed in accordance &it. t.e organi?ation@s O<S %olicies. 3. Personal %rotecti+e e5ui%(ent is correctl/ used in accordance &it. organi?ation@s O<S %rocedures and %ractices. 1. Procedures in %ro+iding a%%ro%riate assistance in t.e e+ent of &or'%lace e(ergencies are identified in line &it. t.e esta4lis.ed organi?ational %rotocol. CO"! "!S7 Safet/ 2egulations Clean Air Act lectrical and Aire Safet/ Code *aste (anage(ent Disaster Pre%aredness and Manage(ent Contingenc/ Measures and Procedures
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 <andouts on Safet/ regulations Clean air act lectrical and fire safet/ code *aste (anage(ent Disaster %re%aredness and (anage(ent Contingenc/ (easures and %rocedures O<S %ersonal records PP CD@s8 D<S ta%es8 trans%arencies M !<ODO$OBI S7 Brou% discussion3interaction S/(%osiu( Ail( +ie&ing Brou% d/na(ics Self %ace
ASS SSM "! M !<ODS7

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*ritten Inter+ie& Case3situation anal/sis Si(ulation

LO54 MAINTAIN OCCUPATIONAL 7EALT7 AND SAFETY A1ARENESS ASS SSM "! C2I! 2IA7 1. Procedures in e(ergenc/ related drill are strictl/ follo&ed in line &it. t.e esta4lis.ed organi?ation guidelines and %rocedures. 2. O<S %ersonal records are filled u% in accordance &it. &or'%lace re5uire(ents. 3. PP are (aintained in line &it. organi?ation guidelines and %rocedures. CO"! "!S7 O%erational .ealt. and safet/ %rocedure8 %ractices and regulations (ergenc/-related drills and training CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 *or'%lace PP O<S %ersonal records CD@s8 D<S ta%es8 trans%arencies <ealt. record
M !<ODO$OBI S7 Brou% discussion3interaction Si(ulation S/(%osiu( Ail( +ie&ing Brou% d/na(ics
ASS SSM "! M !<ODS7 De(onstration Inter+ie& *ritten e6a(ination Portfolio assess(ent
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COMMON COMPETENCIES
#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
IMPLEMENT AND MONITOR INFECTION CONTROL POLICIES AND PROCEDURES IMPLEMENTING AND MONITORING INFECTION CONTROL POLICIES AND PROCEDURES !.is (odule is concerned &it. infection control res%onsi4ilities of e(%lo/ees &it. su%er+isor/ accounta4ilit/ to i(%le(ent and (onitor infection control %olic/ and %rocedures in a s%ecific &or' unit or tea( &it.in an organi?ation. !.is (odule does not a%%l/ to a role &it. organi?ation-&ide res%onsi4ilities for infection control %olic/ and %rocedure de+elo%(ent8 i(%le(entation or (onitoring. 12 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainee3students (ust 4e a4le to7 $O1. Pro+ide infor(ation to t.e &or' grou% a4out t.e organi?ation@s infection control %olicies and %rocedures $O2. Integrate t.e organi?ation@s infection control %olic/ and %rocedure into &or' %ractices $O3. Monitor infection control %erfor(ance and i(%le(ent i(%ro+e(ents in %ractices
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LO34 PROVIDE INFORMATION TO T7E 1OR2 GROUP ABOUT T7E ORGANI8ATION9S INFECTION CONTROL POLICIES AND PROCEDURES ASS SSM "! C2I! 2IA7 1. 2ele+ant infor(ation a4out t.e organi?ation@s infection control %olic/ and %rocedures8 and a%%lica4le industr/ codes of %ractice are accuratel/ and clearl/ e6%lained to t.e &or' grou%. 2. Infor(ation a4out identified .a?ards and t.e outco(es of infection ris' assess(ents is regularl/ %ro+ided to t.e &or' grou%. 3. O%%ortunit/ is %ro+ided for t.e &or' grou% to see' furt.er infor(ation on &or'%lace infection control issues and %ractices. CO"! "!7 Infection control %olic/ and %rocedures and rele+ant industr/ codes of %ractice
CO"DI!IO"S7 Students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 *or'%lace location !ools and e5ui%(ent a%%ro%riate to sc.edule .ouse'ee%ing acti+ities and to (onitor and (aintain &or'ing condition Material rele+ant to t.e %ro%osed acti+it/ and tas's
M !<ODO$OBI S7 ASS SSM "! M !<ODS7 *ritten e6a( Inter+ie&3 oral e6a( Practical e6a( Direct o4ser+ation $ecture3 discussion Brou% discussion De(o return de(o Ail( +ie&ing Surface learning
- 2- -
LO 24 INTEGRATE T7E ORGANI8ATION9S INFECTION CONTROL POLICY AND PROCEDURE INTO 1OR2 PRACTICES ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. 7. Infection control %olic/ and %rocedures are i(%le(ented 4/ su%er+isor and (e(4ers of t.e &or' grou%. $iaison is (aintained &it. %erson res%onsi4le for organi?ation-&ide infection control. !.e su%er+isor@s coac.ing su%%ort ensures t.at indi+iduals3tea(s are a4le to i(%le(ent infection control %ractices. *or' %rocedures are ado%ted to reflect a%%ro%riate infection control %ractice. Issues raised t.roug. consultation are dealt &it. and resol+ed %ro(%tl/ or referred to t.e a%%ro%riate %ersonnel for resolution. *or'%lace %rocedures for dealing &it. infection control ris's and .a?ardous e+ents are i(%le(ented &.ene+er necessar/. (%lo/ees are encouraged to re%ort infection ris's and to i(%ro+e infection control %rocedures.
CO"! "!S7 control. CO"DI!IO"S7 Students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 *or'%lace location !ools and e5ui%(ent a%%ro%riate to sc.edule .ouse'ee%ing acti+ities and to (onitor and (aintain &or'ing condition Material rele+ant to t.e %ro%osed acti+it/ and tas's !rans(ission and control of co((unica4le diseases 2is' control (easures Infection control %olic/ and %rocedures Manage(ent s/ste(s and %rocedures for infection
M !<ODO$OBI S7 ASS SSM "! M !<ODS7 *ritten e6a( Inter+ie&3 oral e6a( Practical e6a( Direct o4ser+ation
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$ecture3 discussion Brou% discussion De(o return de(o Ail( +ie&ing Surface learning
LO54 MONITOR INFECTION CONTROL PERFORMANCE AND IMPLEMENT IMPROVEMENTS IN PRACTICES ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. 7. 8. Infection control .a?ardous e+ents are in+estigated %ro(%tl/ to identif/ t.eir cause in accordance &it. organi?ation %olic/ and %rocedures. *or' %rocedures to control infection ris's are (onitored to ensure co(%liance. *or' %rocedures are regularl/ re+ie&ed and ad>usted to ensure i(%ro+e(ents in infection control %ractice. Su%er+isor %ro+ides feed4ac' to tea( and indi+iduals on co(%liance issues8 c.anges in &or' %rocedures and infection control outco(es. !raining in &or' %rocedures is %ro+ided as re5uired to ensure (aintenance of infection control standards. Inade5uacies in &or' %rocedures and infection control (easures are identified8 corrected or re%orted to designated %ersonnel. 2ecords of infection control ris's and incidents are accuratel/ (aintained as re5uired. Aggregate infection control infor(ation re%orts are used to identif/ .a?ards8 to (onitor an i(%ro+e ris' control (et.ods and to indicate training needs.
CO"! "!S7 CO"DI!IO"S7 Students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 *or'%lace location !ools and e5ui%(ent a%%ro%riate to sc.edule .ouse'ee%ing acti+ities and to (onitor and (aintain &or'ing condition Material rele+ant to t.e %ro%osed acti+it/ and tas's Organi?ational %rocedures for (onitoring and training. Basic understanding of co((unica4le disease trans(ission.
M !<ODO$OBI S7 ASS SSM "! M !<ODS7

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$ecture3 discussion Brou% discussion De(o return de(o Ail( +ie&ing Surface learning
*ritten e6a( Inter+ie&3 oral e6a( Practical e6a( Direct o4ser+ation

#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
RESPOND EFFECTIVELY TO DIFFICULT:C7ALLENGING BE7AVIOR RESPONDING EFFECTIVELY TO DIFFICULT: C7ALLENGING BE7AVIOR !.is (odule co+ers t.e 'no&ledge8 s'ills and attitudes to effecti+el/ res%ond to difficult or c.allenging 4e.a+ior of %atient. 10 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainee3students (ust 4e a4le to7 $O1. Plan and res%ond to e(ergencies $O2. 2e%ort and re+ie& incidents
- 2) -
LO34 PLAN AND RESPOND TO EMERGENCIES ASS SSM "! C2I! 2IA7 1. 2es%onses are %lanned to instances of difficult or c.allenging 4e.a+ior to (a6i(i?e t.e a+aila4ilit/ of ot.er a%%ro%riate staff and resources. 2. S%ecific (anifestations of difficult or c.allenging 4e.a+ior are identified and strategies a%%ro%riate to t.ese 4e.a+iors are %lanned as re5uired. 3. Safet/ of self and ot.ers is gi+en %riorit/ in res%onding to difficult or c.allenging 4e.a+ior according to institutional %olicies and %rocedures. CO"! "!S7 O<S and issues relating to difficult and c.allenging 4e.a+ior Institutional %olicies8 %rocedures and strategies in dealing &it. difficult and c.allenging 4e.a+ior CO"DI!IO"S7 Students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 *or'%lace location !ools and e5ui%(ent a%%ro%riate to sc.edule t.e acti+ities Material rele+ant to t.e %ro%osed acti+it/ and tas's M !<ODO$OBI S7 $ecture3 discussion Brou% discussion De(o return de(o Ail( +ie&ing Surface learning
ASS SSM "! M !<ODS7 *ritten e6a( Inter+ie&3 oral e6a( Practical e6a( Direct o4ser+ation
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LO24 REPORT AND REVIE1 INCIDENTS ASS SSM "! C2I! 2IA7 1. Incidents are re%orted according to institutional %olices and %rocedures. 2. Incidents are re+ie&ed &it. a%%ro%riate staff and suggestions a%%ro%riate to area of res%onsi4ilit/ are (ade. 3. De4riefing (ec.anis(s and ot.er acti+ities are used and %artici%ated in. 1. Ad+ice and assistance is soug.t fro( legiti(ate sources &.en a%%ro%riate. CO"! "!S7 Instructions and guidance of .ealt. %rofessionals in+ol+ed &it. t.e care of %atient Institutional %olices and %rocedures in re%orting and re+ie&ing incidents
M !<ODO$OBI S7 $ecture3 discussion Brou% discussion De(o return de(o Ail( +ie&ing Surface learning
- 31 -
#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
APPLY BASIC FIRST AID APPLYING BASIC FIRST AID !.is (odule co+ers t.e 'no&ledge8 s'ills and attitudes re5uired to %ro+ide an initial res%onse &.ere Airst Aid is re5uired. In t.is (odule it is assu(ed t.at t.e Airst Aider is &or'ing under su%er+ision and3or according to esta4lis.ed &or'%lace Airst Aid %rocedures and %olicies. 12 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainee3students (ust 4e a4le to7 $O1. Assess t.e situation $O2. A%%l/ 4asic first aid tec.ni5ues $O3. Co((unicate details of t.e incident
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LO34 ASSESS T7E SITUATION ASS SSM "! C2I! 2IA7 1. 2. P./sical .a?ards to self and casualt/@s .ealt. and safet/ are identified. I((ediate ris's to self and casualt/@s occu%ational .ealt. and safet/ ;O<S= are (ini(i?ed 4/ controlling t.e .a?ard in accordance &it. O<S re5uire(ents. 3. Casualt/@s +ital signs and %./sical condition are assessed in accordance &it. &or'%lace %rocedures. CO"! "!S7 CO"DI!IO"S7 Students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 *or'%lace location !ools and e5ui%(ent a%%ro%riate to sc.edule .ouse'ee%ing acti+ities and to (onitor and (aintain &or'ing condition Material rele+ant to t.e %ro%osed acti+it/ and tas's Basic anato(/ and %./siolog/ Co(%an/ standard o%erating %rocedures ;SOPs=
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LO24 APPLY BASIC FIRST AID TEC7NI0UES ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. Airst Aid (anage(ent is %ro+ided in accordance &it. esta4lis.ed Airst Aid %rocedures. Casualt/ is reassured in a caring and cal( (anner and (ade co(forta4le using a+aila4le resources. Airst Aid assistance is soug.t fro( ot.ers in a ti(el/ (anner and as a%%ro%riate. Casualt/@s condition is (onitored and res%onded to in accordance &it. effecti+e Airst Aid %rinci%les and &or'%lace %rocedures. Details of casualt/@s %./sical condition8 c.anges in conditions8 (anage(ent and res%onse are accuratel/ recorded in line &it. organi?ational %rocedures. Casualt/ (anage(ent is finali?ed according to .is3.er needs and Airst aid %rinci%les.
CO"! "!S7 CO"DI!IO"S7 Students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 Defi4rillation units Pressure 4andages !.er(o(eters Airst aid 'it /e&as. !.er(al 4lan'ets Poc'et face (as's 2u44er glo+es Dressing S%ace de+ice Cer+ical collars *or'%lace location !ools and e5ui%(ent a%%ro%riate to sc.edule .ouse'ee%ing acti+ities and to (onitor and (aintain &or'ing condition Material rele+ant to t.e %ro%osed acti+it/ and tas's Basic anato(/ and %./siolog/ Dealing &it. confidentialit/ Cno&ledge of t.e Airst Aiders@ s'ills li(itations Consideration of t.e &elfare of t.e casualt/ Safe (anual .andling of casualt/
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LO54 COMMUNICATE DETAILS OF T7E INCIDENT ASS SSM "! C2I! 2IA7 1. A%%ro%riate (edical assistance is re5uested using rele+ant co((unication (edia and e5ui%(ent. 2. Details of casualt/@s condition and (anage(ent acti+ities are accuratel/ con+e/ed to e(ergenc/ ser+ices3relie+ing %ersonnel. 3. 2e%orts to su%er+isors are %re%ared in a ti(el/ (anner8 %resenting all rele+ant facts according to esta4lis.ed co(%an/ %rocedures. CO"! "!S7 O<S legislation and regulations Safe (anual .andling of casualt/ 2e%ort %re%aration Co((unication s'ills
CO"DI!IO"S7 Students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 Mo4ile %.one Satellite %.ones <A3D<A radio Alags Alares !&o-&a/ radio (ail lectronic e5ui%(ent *or'%lace location !ools and e5ui%(ent a%%ro%riate to sc.edule .ouse'ee%ing acti+ities and to (onitor and (aintain &or'ing condition Material rele+ant to t.e %ro%osed acti+it/ and tas's
- 3, -
#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
MAINTAIN 7IG7 STANDARDS OF PATIENT SERVICES MAINTAINING 7IG7 STANDARDS OF PATIENT SERVICES !.is (odule co+ers t.e 'no&ledge8 s'ills and attitudes re5uired in t.e (aintenance of .ig. standards of %atient ser+ices. 10 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule t.e trainee3students (ust 4e a4le to7 $O1. Co((unicate a%%ro%riatel/ &it. %atients $O2. sta4lis. and (aintain good inter%ersonal relations.i% &it. %atients
$O3. Act in a res%ectful (anner at all ti(es $O1. +aluate o&n &or' to (aintain a .ig. standard of %atient ser+ice
- 3- -
LO34 COMMUNICATE APPROPRIATELY 1IT7 PATIENTS ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. ffecti+e co((unication strategies and tec.ni5ues are identified and used to ac.ie+e 4est %atient ser+ice outco(es. Co(%laints are res%onded to in accordance &it. organi?ational %olic/ to ensure 4est ser+ice to %atients. Co(%laints are dealt &it. in accordance &it. esta4lis.ed %rocedures. Inter%reter ser+ices are accessed as re5uired. Action is ta'en to resol+e conflicts eit.er directl/8 &.ere a %ositi+e outco(e can 4e i((ediatel/ ac.ie+ed8 or 4/ referral to t.e a%%ro%riate %ersonnel. Partici%ation in &or' tea( is constructi+e and colla4orati+e and de(onstrates an understanding of o&n role.
CO"! "!S7 organi?ation CO"DI!IO"S7 Students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 *or'%lace location !ools and e5ui%(ent a%%ro%riate to sc.edule .ouse'ee%ing acti+ities and to (onitor and (aintain &or'ing condition Material rele+ant to t.e %ro%osed acti+it/ and tas's Dealing &it. co(%laints and conflict 2oles and res%onsi4ilities of self and ot.er &or'ers &it.in t.e
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LO24 ESTABLIS7 AND MAINTAIN GOOD INTERPERSONAL RELATIONS7IP 1IT7 PATIENTS ASS SSM "! C2I! 2IA7 1. 2a%%ort is esta4lis.ed to ensure t.e ser+ice is a%%ro%riate to and in t.e 4est interests of %atients. 2. ffecti+e listening s'ills are used to ensure a .ig. le+el of effecti+e co((unication and 5ualit/ of ser+ice. 3. Patient concerns and needs are correctl/ identified and res%onded to res%onsi4ilit/ and accordingl/ esta4lis.ed %rocedures and guidelines. 1. ffecti+eness of inter%ersonal interaction is consistentl/ (onitored and e+aluated to ensure 4est %atient ser+ice outco(es. CO"! "!S7 CO"DI!IO"S7 Students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 *or'%lace location !ools and e5ui%(ent a%%ro%riate to sc.edule .ouse'ee%ing acti+ities and to (onitor and (aintain &or'ing condition Material rele+ant to t.e %ro%osed acti+it/ and tas's $istening s'ills Patient issues referred to a%%ro%riate .ealt. %rofessional
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LO54 ACT IN A RESPECTFUL MANNER AT ALL TIMES ASS SSM "! C2I! 2IA7 1. 2es%ect for differences is %ositi+el/8 acti+el/ and consistentl/ de(onstrated in all &or'. 2. Confidentialit/ and %ri+ac/ of %atients is (aintained. 3. Courtes/ is de(onstrated in all interactions &it. %atients8 +isitors8 carers and fa(il/. 1. Assistance &it. t.e care of %atients &it. c.allenging 4e.a+iors is %ro+ided in accordance &it. esta4lis.ed %rocedures. ,. !ec.ni5ues are used to (anage and (ini(i?e aggression. CO"! "!S7 Organi?ational %olicies and %rocedures for %ri+ac/ and confidentialit/ of infor(ation %ro+ided 4/ %atients and ot.ers Procedures in caring of %atients &it. c.allenging 4e.a+iors !ec.ni5ues in (anaging and (ini(i?ing aggression
- 3) -
LO.4 EVALUATE O1N 1OR2 TO MAINTAIN A 7IG7 STANDARD OF PATIENT SERVICE ASS SSM "! C2I! 2IA7 1. Ad+ice and assistance is recei+ed or soug.t fro( a%%ro%riate sources on o&n %erfor(ance. 2. O&n &or' is ad>usted8 incor%orating reco((endations t.at address %erfor(ance issues8 to (aintain t.e agreed standard of %atient su%%ort. CO"! "!S7 CO"DI!IO"S7 Students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 *or'%lace location !ools and e5ui%(ent a%%ro%riate to sc.edule .ouse'ee%ing acti+ities and to (onitor and (aintain &or'ing condition Material rele+ant to t.e %ro%osed acti+it/ and tas's Cultures rele+ant to t.e %articular ser+ice Institutional %olic/ on %atient rig.ts and res%onsi4ilities
- 10 -
CORE COMPETENCIES
#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
PERFORM BASIC LIFE SUPPORT PERFORMING BASIC LIFE SUPPORT !.is (odule deals &it. t.e %ro+ision of ad+anced first aid res%onse8 life su%%ort8 (anage(ent of casualt/3casualties8 t.e incident and ot.er first aiders8 until t.e arri+al of (edical or ot.er assistance8 and %ro+ision of su%%ort to ot.er %ro+iders. ;!raining %ac'age users s.ould ensure i(%le(entation is consistent &it. rele+ant legislati+e re5uire(ents in relation to Airst Aid. *.en co-assessed &it. <$!AAIA Basic Airst Aid8 t.is (odule is e5ui+alent to s'ills out co(e ac.ie+ed u%on co(%letion of a senior or ad+anced Airst Aid Certificate=. 100 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule t.e trainee3students (ust 4e a4le to7 $O1. Assess t.e situation $O2. Manage t.e casualt/3ies. $O3. Coordinate first aid acti+ities until arri+al of (edical assistance $O1. Co((unicate essential incident details $O,. Manage casualt/ in a re(ote and3or isolated area $O-. +aluate t.e incident
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LO34 ASSESS T7E SITUATION ASS SSM "! C2I! 2IA7 1. P./sical .a?ards are identified and (ini(i?ed according to OS re5uire(ents and &or'%lace %rocedures 2. 2is's to Airst Aiders and ot.ers are assessed and a%%ro%riate res%onse deter(ined to ensure %ro(%t control of situation. 3. "eed for e(ergenc/ ser+ices 3 (edical assistance is ascertained and %rioriti?ed and triage underta'en &.ere re5uired. 1. 2esources are de%lo/ed to a%%ro%riate locations as re5uired in accordance &it. &or'%lace %rocedure. CO"! "!S7 <u(an anato(/ and %./siolog/ Co((unication s'ills Dri+ing Co((unication gadgets Airst aid %rinci%les Occu%ational safet/ re5uire(ents and &or'%lace %rocedures Casualt/ assess(ent
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent Blood %ressure cuff O6/gen resuscitation3 c/linders Defi4rillation units Stretc.ers Soft 4ag resuscitator M !<ODO$OBI S7 $ecture3 de(o :uestioning Si(ulation On-t.e->o4 %ractice Su%%lies Pressure 4andages !.er(o(eter In>ections /e&as. !.er(al 4lan'ets $earning (aterials O+er.ead %ro>ector Blac'3 &.ite 4oard *riting (aterials8 %en8 %encil8 %a%er $CD Micro%.one
ASS SSM "! M !<ODS7 O4ser+ation De(onstration !.ird %art/ re%ort

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LO24 MANAGE T7E CASUALTY:TIES ASS SSM "! C2I! 2IA7 1. Agree(ent for (anage(ent of t.e casualt/@s in>ur/3 illness is soug.t fro( %erson;s= &.ere rele+ant. 2. *elfare %rocedure is deter(ined and i(%le(ented according to casualt/ needs. 3. ffects of in>ur/ are controlled and a%%ro%riate Airst Aid Manage(ent is deter(ined and a%%lied to (eet t.e needs of casualt/ and situation. 1. Medication is ad(inistered according to rele+ant legislation and (anufacturer@s instructions and su4>ect to casualt/@s regi(e. ,. Casualt/3ties condition is (onitored and res%onded to in a ti(el/ (anner in accordance &it. effecti+e Airst Aid %rinci%les. -. $ife su%%ort e5ui%(ent is correctl/ o%erated &.ere a%%ro%riate according to rele+ant legislation and (anufacturer@s3su%%lier@s instructions. 7. Manage(ent is finali?ed according to casualt/3ies needs and Airst Aid %rinci%les. CO"! "!S7 <u(an anato(/ and %./siolog/ Co((unication s'ills Dri+ing Co((unication gadgets Casualt/ assess(ent Airst aid %rinci%les $ife su%%ort e5ui%(ent O<S legislation and regulations Airst aid (anage(ent Ad(inistering (edication CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent Su%%lies $earning (aterials Blood %ressure Pressure O+er.ead cuff 4andages %ro>ector O6/gen !.er(o(eter Blac'3 &.ite resuscitation3 4oard In>ections c/linders *riting /e&as. Defi4rillation (aterials8 %en8 %encil8 !.er(al units %a%er 4lan'ets Stretc.ers $CD Soft 4ag Micro%.one resuscitator M !<ODO$OBI S7 $ecture3 de(o :uestioning Si(ulation On-t.e->o4 %ractice ASS SSM "! M !<ODS7 O4ser+ation
- 11 CBC (ergenc/ Medical Ser+ices "C II
De(onstration !.ird %art/ re%ort
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LO54 COORDINATE FIRST AID ACTIVITIES UNTIL ARRIVAL OF MEDICAL ASSISTANCE ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. 7. A+aila4le resources re5uired are identified and co((unication lin's &it. a%%ro%riate %ersonnel8 (ergenc/ (anage(ent ser+ice and (edical assistance are esta4lis.ed as a%%ro%riate. Correct a(ount of resources are de%lo/ed to a%%ro%riate locations in an effecti+e (anner to ensure ti(el/ arri+al of re5uired resources. !.e %ro+ision of resources is docu(ented and (odifications reco((ended. !.e (anage(ent of casualties is (onitored in accordance &it. Airst Aid %rinci%les and &or'%lace %rocedures +acuation of casualties is coordinated according to &or'site e+acuation %rocedures. Su%%ort ser+ices are arranged for %ersonnel in+ol+ed in t.e incident in accordance &it. &or'%lace %rinci%les and %rocedures.
CO"! "!S7 !/%es of co((unication gadgets Co((unication s'ills Casualt/ (anage(ent Airst aid %rinci%les *or'%lace %rinci%les and %rocedures
ASS SSM "! M !<ODS7

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O4ser+ation De(onstration
!.ird %art/ re%ort
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LO.4 COMMUNICATE ESSENTIAL INCIDENT DETAILS ASS SSM "! C2I! 2IA7 1. Co((unication is (aintained &it. rele+ant %ersonnel using a%%ro%riate (edia and e5ui%(ent 2. Airst aid infor(ation is co((unicated &it. ot.er %ro+iders3carers as a%%ro%riate to (eet t.eir needs and in accordance &it. &or'%lace %rocedures. 3. Infor(ation is cal(l/ %ro+ided to reassure casualt/8 ado%ting a co((unication st/le to (atc. t.e casualt/@s le+el of consciousness. CO"! "!S7 Co((unication s'ills !/%es of co((unication gadgets *or'%lace %rocedures Casualt/ assess(ent Basic anato(/ I s'eleton8 (uscles8 >oints8 4ones Basic %./siolog/ Basic to6icolog/
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LO;4 MANAGE CASUALTY IN A REMOTE AND:OR ISOLATED AREA ASS SSM "! C2I! 2IA7 1. Pre%aration for isolated tra+el or &or' is underta'en8 accounting for e6%ected contingencies 2. Casualt/@s condition is assessed and a%%ro%riate res%onse is deter(ined in order to (ini(i?e .a?ards and deter(ine need for (edical assistance 3. Casualt/@s condition is (onitored and res%onded in accordance &it. effecti+e Airst Aid %rinci%les 1. 2eassurance and su%%ort is %ro+ided to casualt/ during t.e &ait for (edical assistance. ,. Casualt/@s co(fort is ensured and deter(ined 4/ esta4lis.ing and e6%laining t.e nature of t.e illness3 in>ur/ and t.e (anage(ent %rocedures. -. S.elter fro( ele(ents is underta'en in accordance &it. en+iron(ental conditions 7. Condition of casualt/ is docu(ented o+er ti(e to assist in on-going (anage(ent 8. Co((unication lin's to (edical ser+ices are esta4lis.ed to ensure %ro(%t control action is underta'en ). Ad(inistration of (edication is underta'en under (edical instruction8 using rele+ant co((unication e5ui%(ent 10. Decision &.et.er to trans%ort casualt/ to (edical assistance or &ait is (ade 4/ e+aluating en+iron(ental and casualt/@s condition 11. Assistance in t.e e+acuation of t.e casualt/ 4/ e(ergenc/ ser+ices is %ro+ided as re5uired CO"! "!S7 Co((unication s'ills !/%es of co((unication gadgets *or'%lace %rocedures Casualt/ assess(ent +acuation %rocedure Ad(inistering (edication Basic anato(/ I s'eleton8 (uscles8 >oints8 4ones Basic %./siolog/ Basic to6icolog/
CO"DI!IO"7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent Blood %ressure cuff O6/gen resuscitation3 c/linders Defi4rillation units Su%%lies Pressure 4andages !.er(o(eter In>ections /e&as. !.er(al 4lan'ets $earning (aterials O+er.ead %ro>ector Blac' 3 &.ite 4oard *riting (aterials8 %en8 %encil8 %a%er
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Stretc.ers Soft 4ag resuscitator
$CD Micro%.one
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M !<ODO$OBI S7 $ecture3 de(o :uestioning Si(ulation On-t.e->o4 %ractice
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LO64 EVALUATE T7E INCIDENT ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. Manage(ent of t.e incident is e+aluated &.ere re5uired and &.ere re5uired action %lan is de+elo%ed in consultation &it. rele+ant %arties Partici%ation in de4riefing3 e+aluation occurs eit.er 4/ self or ot.ers or 4ot. in order to i(%ro+e future o%erations and address indi+idual@s needs Access is %ro+ided to 4ona fide critical stress facilitators &.ere re5uired 3 re5uested. Site (anage(ent3 %rocedures are i(%le(ented and e+aluated in accordance &it. ris' (anage(ent. Contingenc/ %lanning is for(ulated and re+ie&ed to identif/ and select alternati+e (anage(ent %rinci%les and %rocedures
CO"! "!S7 Co((unication s'ills Casualt/ assess(ent and e+aluation Site (anage(ent %rocedures Incident (anage(ent Contingenc/ %lanning Alternati+e (anage(ent %rinci%les and %rocedures Basic anato(/ I s'eleton8 (uscles8 >oints8 4ones Basic %./siolog/ Basic to6icolog/
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent Blood %ressure cuff O6/gen resuscitation3 c/linders Defi4rillation units Stretc.ers Soft 4ag resuscitator M !<ODO$OBI S7 $ecture3 de(o :uestioning Si(ulation On-t.e->o4 %ractice Su%%lies Pressure 4andages !.er(o(eter In>ections /e&as. !.er(al 4lan'ets $earning (aterials O+er.ead %ro>ector Blac' 3 &.ite 4oard *riting (aterials8 %en8 %encil8 %a%er $CD Micro%.one
ASS SSM "! M !<ODS7

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!.ird %art/ re%ort
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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
MAINTAIN LIFE SUPPORT E0UIPMENT AND RESOURCES MAINTAINING LIFE SUPPORT E0UIPMENT AND RESOURCES !.is (odule deals &it. t.e Airst Aider@s res%onsi4ilities in ensuring t.at ade5uate su%%lies of Airst Aid e5ui%(ent8 resources and records are (aintained. !.e Airst Aider (a/ or (a/ not necessaril/ 4e res%onsi4le for t.e ordering and %urc.asing of e5ui%(ent and resources8 de%ending on t.e &or'%lace organi?ational structure. 10 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule t.e trainee3students (ust 4e a4le to7 $O1. Maintain resources $O2. 2ecord and (anage resources
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LO34 MAINTAIN RESOURCES ASS SSM "! C2I! 2IA7 1. A+aila4ilit/ of ade5uate and rele+ant resources is ensured and secured in accordance &it. &or'%lace %rocedures. 2. "on-consu(a4les re5uired 4/ &or'%lace are identified and o4tained to (aintain ade5uate readiness of su%%lies. 3. Consu(a4les re5uired 4/ &or'%lace are identified and o4tained to (aintain ade5uate readiness of su%%lies. 1. Stoc' is c.ec'ed and regular ins%ection of e5ui%(ent is carried out for t.e condition and currenc/ ,. 5ui%(ent is reco+ered8 cleaned and &aste is dis%osed of safel/ according to legislati+e and site %rocedures -. 2esources are (aintained in o%erational readiness in accordance &it. &or'%lace %rocedures 7. 2esources are stored in t.e correct (anner to ensure t.eir future o%eration and ser+icea4ilit/ CO"! "!S7 Co(%uter literac/ !ec.nical &riting MSDSs 5ui%(ent ins%ection *aste dis%osal Stoc' control *or'%lace %rocedures Cleaning agents O<S legislation and regulations CO"DI!IO"S7 !.e students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 Airst aid resources Stretc.ers Co((unication s/ste(s 5ui%(ent "on-consu(a4les Mac.ines Boo's 2eference (aterials including MSDSS8 CC8 O<S8 P.il.ealt. $egislati+e regulations 2ele+ant te6ts M !<ODO$OBI S7 $ecture-de(o :uestioning Si(ulation On-t.e->o4 %ractice ASS SSM "! M !<ODS7 O4ser+ation
CBC (ergenc/ Medical Ser+ices "C II - ,, -
De(onstration !.ird %art/ re%ort LO24 RECORD AND MANAGE RESOURCES ASS SSM "! C2I! 2IA7 1. 2ele+ant for(s are co(%leted as re5uired according to legislation and site %rocedures. 2. Aor(s are stored in accordance &it. legislati+e %rocedures 3. 2ele+ant for(s are sent to a%%ro%riate 4odies and a%%ro%riate filing of t.ese records and securit/ of suc. records is underta'en. 1. Confidentialit/ of records and infor(ation is (aintained in accordance &it. %ri+ac/ %rinci%les and statutor/ and3or organi?ational %olicies. CO"! "!S7 Co(%uter literac/ !ec.nical &riting MSDSs 5ui%(ent ins%ection *aste dis%osal Stoc' control *or'%lace %rocedures Cleaning agents O<S legislation and regulations CO"DI!IO"S7 !.e students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 Airst aid resources Stretc.ers Co((unication s/ste(s 5ui%(ent "on-consu(a4les Mac.ines Boo's 2eference (aterials including MSDSS8 CC8 O<S8 P.il.ealt. $egislati+e regulations 2ele+ant te6ts M !<ODO$OBI S7 $ecture-de(o :uestioning Si(ulation On-t.e->o4 %ractice
ASS SSM "! M !<ODS7

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O4ser+ation
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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
IMPLEMENT SAFE ACCESS AND E<TRICATION PROCEDURES IN AN EMERGENCY SITUATION IMPLEMENTING SAFE ACCESS AND E<TRICATION PROCEDURES IN AN EMERGENCY SITUATION !.is (odule co+ers i(%le(enting %rocedures to ena4le safe access to a +icti(3 %atient at t.e scene of a life t.reatening incident and t.en safel/ re(o+ing t.e +icti(3 %atent fro( t.e scene. 100 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainees3students (ust 4e a4le to7 $O1. Assess e(ergenc/ situation in relation to safe access and e6trication $O2. I(%le(ent %rocedure to ena4le safe access and e6trication. $O3. Monitor access and e6trication %rocedure in e(ergenc/ situation.
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LO34 ASSESS EMERGENCY SITUATION IN RELATION TO SAFE ACCESS AND E<TRICATION ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. 7. 8. Infor(ation rele+ant to t.e situation is o4tained on or 4efore arri+al Situation is +ie&ed to identif/ and (itigate dangers according to standard local a(4ulance %rocedure Condition of +icti(3 %atient is assessed O4stacles i(%acting on safe access and e6trication are accuratel/ identified. Access and e6trication %lan is for(ulated and %rioriti?ed 4ased on an assess(ent of all factors associated &it. t.e situation or incident in line &it. national e(ergenc/ (anage(ent arrange(ent Access and e6trication %lan is for(ulated and %rioriti?ed 4ased on t.e (ain concerns of +icti(3 %atient &elfare and safet/ of all %ersonnel 5ui%(ent and %ersonnel needs are assessed 4ased on an assess(ent of all factors associated &it. t.e situation or incident 5ui%(ent and %ersonnel needs are assessed 4ased on +icti(3 %atient and %ersonnel &elfare as t.e %ri(e concern
CO"! "!S7 (ergenc/ (anage(ent O<S %olicies an %rocedures "ational and local %olicies and %rocedures on access and e6trication Aactors affecting safe access and e6trication Care of %atient
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent Materials S%inal and *.ite3 4lac' ot.er 4oard i((o4ili?ation Carr/ s.eet de+ices Pa%er and %en Stretc.er Mar'er $ifting raser e5ui%(ent Cutting e5ui%(ent *renc.es O+er.ead %ro>ector M !<ODO$OBI S7 $ecture3 de(o :uestioning Si(ulation On-t.e->o4 %ractice
ASS SSM "! M !<ODS7

CBC (ergenc/ Medical Ser+ices "C II - ,) -
O4ser+ation De(onstration !.ird %art/ re%ort
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LO24 IMPLEMENT PROCEDURE TO ENABLE SAFE ACCESS AND E<TRICATION4 ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. Additional %ersonnel and e5ui%(ent are re5uested or arranged as t.e need dictates. Access3 e6trication %lan is i(%le(ented using e5ui%(ent and %ersonnel necessar/ to ensure safe access 3 e6trication and +icti(3 %atient &elfare. Means of safe access and e6trication is negotiated and (aintained according to national O<S standards8 as &ell as ser+ice %olicies and %rocedures Actions are in accordance &it. local a(4ulance standard o%eration %rocedures A+aila4le resources are utili?ed as necessar/
CO"! "!S7 (ergenc/ (anage(ent O<S %olicies an %rocedures "ational and local %olicies and %rocedures on access and e6trication Aactors affecting safe access and e6trication Care of %atient $ocal a(4ulance SOP
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent S%inal and ot.er i((o4ili?ation de+ices Stretc.er $ifting e5ui%(ent Cutting e5ui%(ent *renc.es O+er.ead %ro>ector M !<ODO$OBI S7 $ecture3 de(o :uestioning Si(ulation On-t.e->o4 %ractice Materials 4oard *.ite3 4lac' Carr/ s.eet Pa%er and %en Mar'er raser
ASS SSM "! M !<ODS7

CBC (ergenc/ Medical Ser+ices "C II - -1 -
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LO54 MONITOR ACCESS AND E<TRICATION PROCEDURE IN AN EMERGENCY SITUATION ASS SSM "! C2I! 2IA7 1. concern. 2. Progress of access3 e6trication is (onitored constantl/ to ensure &elfare of t.e +icti(3 %atient and safet/ of %ersonnel. 3. Dicti(3 %atient is (onitored constantl/ to detect an/ c.ange in condition. 1. All conditions and factors i(%acting on safe access3 e6trication and +icti(3 %atient &elfare are (onitored constantl/. ,. Access3 e6trication %lan is (odified as necessar/ to ensure safet/ and t.e &elfare of t.e +icti(3 %atient. CO"! "!S7 (ergenc/ (anage(ent O<S %olicies an %rocedures "ational and local %olicies and %rocedures on access and e6trication Aactors affecting safe access and e6trication Care of %atient CO"DI!IO"7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent S%inal and ot.er i((o4ili?ation de+ices Stretc.er $ifting e5ui%(ent Cutting e5ui%(ent *renc.es O+er.ead %ro>ector M !<ODO$OBI S7 $ecture3 de(o :uestioning Si(ulation On-t.e->o4 %ractice Materials 4oard *.ite3 4lac' Carr/ s.eet Pa%er and %en Mar'er raser Safet/ of +icti(3 %atient and %ersonnel is of t.e %ri(e
ASS SSM "! M !<ODS7 O4ser+ation

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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
MANAGE RE0UEST FOR AMBULANCE SERVICE MANAGING RE0UEST FOR AMBULANCE SERVICE !.is (odule co+ers recei+ing re5uests for a(4ulance ser+ices8 and transferring t.e call for action. 30 .ours "C II
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainees3students (ust 4e a4le to7 $O1. 2ecei+e re5uest for ser+ice $O2. 2es%ond to re5uest for ser+ice $O3. 2efer re5uest $O1. Ainali?e re5uest
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LO34 RECEIVE RE0UEST FOR SERVICE ASS SSM "! C2I! 2IA7 1. Inco(ing re5uests for ser+ice are ans&ered %ro(%tl/ in accordance &it. local a(4ulance standard o%erating %rocedures. 2. Details of t.e situation are esta4lis.ed using effecti+e co((unication s'ills8 tec.ni5ues and resources8 in accordance &it. local a(4ulance standard o%eration %rocedures. 3. Co(%lete details of t.e re5uest are accuratel/ recorded in a ti(el/ and efficient (anner and in accordance &it. local a(4ulance standard o%erating %rocedure. 1. !.e re5uest is dealt &it. in a %rofessional (anner at all ti(es. CO"! "!S7 $ocal a(4ulance standard o%erating %rocedures Co((unication s'ills Beogra%.ical area Co(%uter literac/ Assess(ent and anal/sis of %atient .istor/
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent O+er.ead %ro>ector Materials 4oard *.ite3 4lac' Carr/ s.eet Pa%er and %en Mar'er raser
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LO24 RESPOND TO RE0UEST FOR SERVICE ASS SSM "! C2I! 2IA7 1. #rgenc/ of t.e re5uest is deter(ined using infor(ation gained fro( t.e %erson re5uesting t.e ser+ice. 2. !.e %erson re5uesting t.e ser+ice is %ro+ided &it. ad+ice. 3. A suita4le res%onse is for(ulated and initiated using a %rioriti?ing tool in accordance &it. local a(4ulance standard o%erating %rocedure. CO"! "!S7 $ocal a(4ulance standard o%erating %rocedures Co((unication s'ills Beogra%.ical area Co(%uter literac/ Assess(ent and anal/sis of %atient .istor/
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LO54 REFER RE0UEST ASS SSM "! C2I! 2IA7 1. An/ need to refer t.e re5uest for ser+ice is identified and acted u%on. 2. 2e5uest is referred in line &it. t.e situation %resented and in accordance &it. local a(4ulance standard o%erating %rocedure CO"! "!S7 $ocal a(4ulance standard o%erating %rocedures Co((unication s'ills Inter%ersonal s'ills Assess(ent and anal/sis of %atient .istor/
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LO.4 FINALI8E RE0UEST ASS SSM "! C2I! 2IA7 1. Call is ter(inated in accordance &it. local a(4ulance standard o%erating %rocedure. 2. Aollo&-u% action is ta'en as necessar/ and in accordance &it. t.e needs of t.e situation8 and local a(4ulance standard o%erating %rocedure. CO"! "!S7 $ocal a(4ulance standard o%erating %rocedures (ergenc/ and non-e(ergenc/ ser+ices Co((unication s'ills Inter%ersonal s'ills
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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
ALLOCATE AMBULANCE SERVICE RESOURCES ALLOCATING AMBULANCE SERVICE RESOURCES !.is (odule co+ers allocating resources to ensure effecti+e a(4ulance ser+ice. 30 .ours "C II
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainees3students (ust 4e a4le to7 $O1. Allocate a(4ulance ser+ice resources $O2. Dis%atc. a(4ulance ser+ice resources $O3. Monitor %rogress of assigned %ersonnel $O1. Maintain records of a(4ulance ser+ice co-ordination acti+it/
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LO34 ALLOCATE AMBULANCE SERVICE RESOURCES ASS SSM "! C2I! 2IA7 1. 2e5uests for ser+ice are %rioriti?ed in accordance &it. local a(4ulance standard o%eration %rocedures. 2. A+aila4le resources are assessed in accordance &it. local a(4ulance standard o%eration %rocedures. 3. 2esources are allocated to e(ergenc/8 non-e(ergenc/ and s%ecial re5uests in accordance &it. local a(4ulance standard o%eration %rocedure. CO"! "!S7 $ocal a(4ulance standard o%erating %rocedures Cno&ledge of a+aila4le resources and a%%lication Cno&ledge of e(ergenc/ and non-e(ergenc/ ser+ices A(4ulance resources
CO"DI!IO"S7 !.e students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site O+er.ead %ro>ector Materials 4oard *.ite3 4lac' Pa%er and %en Mar'er raser
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LO24 DISPATC7 AMBULANCE SERVICE RESOURCES ASS SSM "! C2I! 2IA7 1. Situation 4riefing to assigned %ersonnel is ade5uate8 clear8 ti(el/ and accurate. 2. Co((unication is recorded according to local a(4ulance standard o%eration %rocedure. 3. A(4ulance resources are dis%atc.ed &it.in ti(e fra(es set 4/ t.e A(4ulance Ser+ice and in accordance &it. local a(4ulance standard o%eration %rocedure. CO"! "!S7 $ocal a(4ulance standard o%erating %rocedures Co((unication s'ills Cno&ledge of e(ergenc/ a(4ulance ser+ices Pro4le( sol+ing s'ills
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LO54 MONITOR PROGRESS OF ASSIGNED PERSONNEL ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. Assigned %ersonnel arri+al at scene of incidents3 situation is confir(ed according to coordination %rocedures. Assigned %ersonnel ca%acit/ to deal &it. t.e situation3 incident is esta4lis.ed at earliest o%%ortunit/. "eed for additional resources is identified and arranged as needed. Arri+al at recei+ing facilit/ is arranged and (onitored. Personnel and +e.icle a+aila4ilit/ for reassign(ent is noted according to local a(4ulance standard o%eration %rocedure. Peer su%%ort3 critical incident stress de4riefing ;CISD= tea( is notified.
CO"! "!S7 $ocal a(4ulance standard o%erating %rocedures Co((unication s'ills Critical incident stress de4riefing ;CISD= Cno&ledge of e(ergenc/ and non-e(ergenc/ ser+ices
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LO.4 MAINTAIN RECORDS OF AMBULANCE SERVICE COORDINATION ACTIVITY ASS SSM "! C2I! 2IA7 1. 2ecords of a(4ulance +e.icle and %ersonnel are (aintained according to local a(4ulance standard o%eration %rocedure. 2. 2ecords of su%%le(entar/ resources are su((oned and (aintained according to local a(4ulance standard o%eration %rocedure. CO"! "!S7 Co((uter literac/ Co((unication s'ills $ocal a(4ulance standard
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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
COORDINATE EMERGENCY RESOURCES COORDINATING EMERGENCY RESOURCES !.is (odule co+ers coordinating ser+ice resources to ensure a+aila4ilit/ of +e.icles8 (aterials8 e5ui%(ent and %ersonnel. 20 .ours "C II
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainees3students (ust 4e a4le to7 $O1. Co-ordinate +e.icle and %ersonnel resources $O2. $iaise &it. a(4ulance co((unications %ersonnel $O3. $iaise &it. ot.er related organi?ations and e(ergenc/ ser+ices
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LO34 COORDINATE VE7ICLE AND PERSONNEL SERVICES ASS SSM "! C2I! 2IA7 1. 2esource allocation is underta'en in accordance &it. local a(4ulance standard o%erating %rocedure. 2. Cno&n factors t.at (a/ i(%act on ser+ice de(and are (onitored at all ti(es. 3. A(4ulance ser+ice resources locations and co((it(ents are 'no&n at all ti(es. CO"! "!S7 $ocal a(4ulance standard o%erating %rocedure A(4ulance ser+ice resources locations Beogra%.ical areas Co((unication s'ills
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LO24 LIAISE 1IT7 AMBULANCE COMMUNICATIONS PERSONNEL ASS SSM "! C2I! 2IA7 1. 2. to %ersonnel. 3. Aactors affecting resource a+aila4ilit/ are soug.t fro( ot.er a(4ulance co((unications %ersonnel. 1. Infor(ation is docu(ented according to local a(4ulance standard o%erating %rocedure. ,. JOn sceneK co((unication c.ain of co((and is i(%le(ented. CO"! "!S7 Co((unication s'ills Co(%uter literac/ 2ecords 'ee%ing s'ills MS %rotocol and %rocedure Personnel are gi+en clear infor(ation at all ti(es. Aactors affecting resource a+aila4ilit/ are co((unicated
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LO54 LIAISE 1IT7 OT7ER RELATED ORGANI8ATIONS AND EMERGENCY SERVICES ASS SSM "! C2I! 2IA7 1. ti(el/ (anner. 2. case need. 3. Ot.er ser+ice is contacted8 ade5uatel/ 4riefed8 and a%%ro%riate assistance re5uested. Ot.er ser+ice in+ol+e(ent is deter(ined in line &it. t.e !.e need for in+ol+e(ent of ot.er ser+ice is identified in a
CO"! "!S7 $ocal a(4ulance standard o%erating %rocedure A(4ulance ser+ice resources locations Beogra%.ical areas Co((unication s'ills CO"DI!IO"S7 !.e students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site O+er.ead %ro>ector Materials 4oard *.ite3 4lac' Pa%er and %en Mar'er raser
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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
DELIVER BASIC AMBULANCE COMMUNICATION S2ILLS DELIVERING BASIC AMBULANCE COMMUNICATION S2ILLS !.is (odule co+ers t.e s'ills re5uired to e6ercise effecti+e co((unication s'ills &it.in t.e field of a(4ulance ser+ices. 10 .ours "C II
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainees3students (ust 4e a4le to7 $O1. 6ercise effecti+e co((unication tec.ni5ues
$O2. Con+e/ and recei+e infor(ation using a+aila4le (odes of co((unication $O3. Aollo& routine instructions $O1. Co((unicate &it. %atients $O,. Co(%lete re%orts as re5uired $O-. Present a %ositi+e i(age of t.e ser+ice to t.e %u4lic
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LO34 E<ERCISE EFFECTIVE COMMUNICATION TEC7NI0UES ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. 7. 8. ). Der4al and non-+er4al co((unication is used constructi+el/ to ac.ie+e %lanned &or' outco(es. All for(s of co((unication &it. %atients and colleagues reflected an understanding and res%ect for indi+idual differences and needs. Self-introduction occurs a%%ro%riatel/ &.en re5uired. Inter+ie&ing and acti+e listening tec.ni5ues are used &.ere needed to identif/ and confir( &or' re5uire(ents. Co((unication is clear and rele+ant to situation8 conte6t and acti+ities underta'en. !ouc. and ot.er non-+er4al (eans of co((unication are used %rudentl/8 carefull/ and onl/ as a%%ro%riate. Ad+ice a4out co((unication difficulties &it. %atients or colleagues is soug.t and o4tained fro( su%er+isor3 a%%ro%riate %erson and i(%le(ented as re5uired. Ad+ice and assistance is soug.t fro( legiti(ate sources as and &.en a%%ro%riate to (aintain and de+elo% effecti+e co((unication s'ills. O&n st/le is ad>usted to incor%orate ad+ice t.at addresses %erfor(ance issues to (aintain t.e agreed standard of effecti+e co((unication.
CO"! "!S7 Co((unication s'ills Inter%ersonal s'ills
CO"DI!IO"S7 !.e students3 trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent 2adio !ele%.one Co(%uter Aa6 ter(inal %ro>ector O+er.ead Mo4ile %.one Mo4ile data Materials 4oard *.ite3 4lac' Pa%er and %en Mar'er raser
ASS SSM "! M !<ODS7

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!.ird %art/ re%ort
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LO24 CONVEY AND RECEIVE INFORMATION USING AVAILABLE MODES OF COMMUNICATION ASS SSM "! C2I! 2IA7 1. 2. using acti+e listening. CO"! "!S7 Co((unication s'ills Cno&ledge in use of co((unication e5ui%(ent 2ele+ant guidelines and %rocedures Co((unication codes and e5ui%(ent are used correctl/. Infor(ation recei+ed is ac'no&ledged and3or clarified
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LO54 FOLLO1 ROUTINE INSTRUCTIONS ASS SSM "! C2I! 2IA7 1. *or'%lace instructions are inter%reted correctl/ and carried out &it.in agreed ti(e fra(es. 2. Clarification of &or' instructions is soug.t &.en re5uired to ensure understanding. 3. Difficulties in carr/ing out instructions are referred to su%er+isor or a%%ro%riate %erson to ensure re5uired &or' outco(es. CO"! "!S7 Co((unication s'ills Cno&ledge of co((unication e5ui%(ent and function. 2eferral %rocess of organi?ation
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LO.4 COMMUNICATE 1IT7 PATIENTS ASS SSM "! C2I! 2IA7 1. 2. 2a%%ort is esta4lis.ed t.roug. o%en8 sensiti+e and confident (anner. Patient ;or agent of %atient= is infor(ed a4out %atient care %rocedures in a (anner8 and at a ti(e consistent &it. t.e o+erall needs of t.e %atient and situation as a &.ole. 3. Infor(ation is o4tained fro( %atient or ot.er s.o&ing t.e fir(ness8 sensiti+it/ and res%ect for confidentialit/ de(anded 4/ t.e situation. 1. Interactions is recogni?ed and res%ected in religious8 social and cultural differences 4et&een indi+iduals t.at (a/ re5uire s%ecial co((unication s'ills or %atient care %rocedures. CO"! "!S7 Co((unication s'ills Inter%ersonal s'ills 2ele+ant guidelines and %rocedures
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LO;4 COMPLETE REPORTS AS RE0UIRED ASS SSM "! C2I! 2IA7 1. 2e%orts are co(%leted as re5uired to t.e standard e6%ected in t.e &or'%lace. 2. 2e%orts are co(%leted correctl/ &it.in identified ti(e fra(es. 3. Clear and accurate re%orts are %re%ared on ti(e as re5uired. CO"! "!S7 Organi?ation re%orting SOP Organi?ation .ierarc./
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LO64 PRESENT A POSITIVE IMAGE OF T7E SERVICE TO T7E PUBLIC ASS SSM "! C2I! 2IA7 1. Co((unication &it. t.e %u4lic is conducted in a courteous (anner and res%ecting %ri+ac/. 2. Standards of %ersonal %resentation are a%%ro%riate to t.e organi?ation. CO"! "!S7 Co((unication s'ills Inter%ersonal s'ills
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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
SUPERVISE ON=ROAD OPERATIONS SUPERVISING ON=ROAD OPERATIONS !.is (odule co+ers da/ to da/ su%er+ision of a(4ulance o%erations e6cluding +icti(3 %atient care. ,0 .ours "C II
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.e (odule8 t.e trainees3students (ust 4e a4le to7 $O1. O+ersee co((unication $O2. O+ersee +e.icle and e5ui%(ent %re%aration including cleaning8 and c.ec'ing $O3. Su%er+ise trans%ort of %atient $O1. O+ersee scene (anage(ent
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LO34 OVERSEE COMMUNICATION ASS SSM "! C2I! 2IA7 1. Co((unication tec.ni5ues and %rocedures are su%er+ised to ensure t.e/ are consistent &it. i(%le(enting rules and regulations8 la&s8 ordinances8 ser+ice %olicies and %rocedures. 2. Co((unication &it. control center is su%er+ised to ensure t.at it is esta4lis.ed and (aintained. 3. "otification of recei+ing facilit/ is su%er+ised to ensure t.at local %olicies and %rocedures are ad.ered to. CO"! "!S7 $a&s and ser+ice %olicies and %rocedures on ser+icea4ilit/ of +e.icles 2oad rules and la&s a%%l/ing to e(ergenc/ +e.icles Patient care and restraint during trans%ortation Met.ods of loading and unloading %atients in life-t.reatening conditions 2e(o+al of %atients fro( t.e scene of t.e incident #se of co((unications e5ui%(ent and s/ste(s
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site O+er.ead %ro>ector Materials 4oard *.ite3 4lac' Pa%er and %en Mar'er raser
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LO24 OVERSEE VE7ICLE AND E0UIPMENT PREPARATION INCLUDING CLEANING> AND C7EC2ING ASS SSM "! C2I! 2IA7 1. De.icle and e5ui%(ent is (aintained in a clean and ser+icea4le condition according to legal3 industrial re5uire(ents and ser+ice %olic/ and %rocedures. 2. De.icle o%erating stoc' is (aintained to acce%ta4le (ini(u( and (a6i(u( le+els. CO"! "!S7 $a&s and ser+ice %olicies and %rocedures on ser+icea4ilit/ of +e.icles 2oad rules and la&s a%%l/ing to e(ergenc/ +e.icles Patient care and restraint during trans%ortation Met.ods of loading and unloading %atients in life-t.reatening conditions 2e(o+al of %atients fro( t.e scene of t.e incident #se of co((unications e5ui%(ent and s/ste(s
M !<ODO$OBI S7 L $ecture3 de(o :uestioning Si(ulation On-t.e->o4 %ractice
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LO54 SUPERVISE TRANSPORT OF PATIENT ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. !rans%ortation of %atients is su%er+ised to ensure t.e/ are trans%orted safel/ and s(oot.l/ to a+oid furt.er da(age or in>ur/. Dri+ing is su%er+ised to ensure .a?ards are recogni?ed and negotiated safel/. Dri+ing of +e.icle is su%er+ised to ensure t.at legal and industrial re5uire(ents go+erning e(ergenc/ +e.icles are ad.ere to. Su%er+ision is %ro+ided to ensure route is c.osen a%%ro%riatel/ according to distance8 ti(e constraints8 tra+el and terrain. Su%er+ision is %ro+ided to ensure t.at road (a% is read accuratel/ and 5uic'l/8 as re5uired. Co((unication 4et&een dri+er and %atient care officer is su%er+ised to ensure safe trans%ort and effecti+e %atient care.
CO"! "!S7 $a&s and ser+ice %olicies and %rocedures on ser+icea4ilit/ of +e.icles 2oad rules and la&s a%%l/ing to e(ergenc/ +e.icles Patient care and restraint during trans%ortation Met.ods of loading and unloading %atients in life-t.reatening conditions 2e(o+al of %atients fro( t.e scene of t.e incident #se of co((unications e5ui%(ent and s/ste(s
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- )2 -
LO.4 OVERSEE SCENE MANAGEMENT ASS SSM "! C2I! 2IA7 1. Safet/ of scene is ensured in accordance &it. legal8 industrial and ser+ice guidelines. 2. Control of .a?ards is ensured in accordance &it. re5uire(ents to %rotect &elfare of %atients and %ersonnel. 3. A%%lication of resources is in accordance &it. re5uire(ents of t.e scene8 ser+ice %olicies and %rocedures and rele+ant legal and industrial re5uire(ents. 1. nsure co((unication &it. allied ser+ices contri4utes to safet/ and &ell 4eing of %atients and a(4ulance %ersonnel. CO"! "!S7 $a&s and ser+ice %olicies and %rocedures on ser+icea4ilit/ of +e.icles 2oad rules and la&s a%%l/ing to e(ergenc/ +e.icles Patient care and restraint during trans%ortation Met.ods of loading and unloading %atients in life-t.reatening conditions 2e(o+al of %atients fro( t.e scene of t.e incident #se of co((unications e5ui%(ent and s/ste(s
CO"DI!IO"7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site O+er.ead %ro>ector Materials 4oard *.ite3 4lac' Pa%er and %en Mar'er raser
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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
MANAGE T7E SCENE OF AN EMERGENCY MANAGING T7E SCENE OF AN EMERGENCY !.is (odule co+ers (anage(ent of %rocedures in+ol+ing %atient3 +icti( care at t.e scene of e(ergenc/. ,0 .ours "C II
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule t.e trainees3students (ust 4e a4le to7 $O1. Assess t.e en+iron(ent to identif/ real and %otential .a?ards $O2. Co((unicate &it. t.ose in+ol+ed in t.e incident3accident $O3. Control .a?ards $O1. Co((unicate &it. (edical and ot.er e(ergenc/ and allied ser+ices to ensure safet/ at scene $O,. Monitor t.e en+iron(ent
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LO34 ASSESS T7E ENVIRONMENT TO IDENTIFY REAL AND POTENTIAL 7A8ARDS ASS SSM "! C2I! 2IA7 1. Infor(ation is gat.ered to allo& accurate assess(ent of situation or incident. 2. <a?ards ;e6isting and %otential= are accuratel/ identified. 3. !.e a%%roac. to an incident is accuratel/ accessed8 loo'ing for +isi4le signs of danger. 1. A%%ro%riate resources are %ositioned to facilitate safe3 ti(el/ a(4ulance access and e6trication. CO"! "!S7 Co((unication s'ills and 'no&ledge of co((unication e5ui%(ent Cno&ledge of .a?ards and %otential .a?ard. Infection control Ser+ices of ot.er MS in ot.er institutions
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LO24 COMMUNICATE 1IT7 T7OSE INVOLVED IN T7E INCIDENT : ACCIDENT ASS SSM "! C2I! 2IA7 1. Infor(ation a4out t.e incident or scene is co((unicated to coordinator in accordance &it. ser+ice %olicies. 2. Infor(ation is co((unicated to %eo%le in+ol+ed in t.e incident in accordance &it. ser+ice %olicies. CO"! "!S7 Co((unication s'ills Cno&ledge of co((unication e5ui%(ent Organi?ation@s ser+ice %olicies Inter%ersonal s'ills
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LO54 CONTROL 7A8ARDS ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. 6isting and %otential .a?ards to t.e safet/ and &elfare of %atients and ot.ers are negated. Personal %rotecti+e clot.ing and e5ui%(ent is &orn3 used as necessar/. Infection control %rocedures are i(%le(ented &.en necessar/. 2esisti+e and3or co(4ati+e %atients are (anaged a%%ro%riatel/. Securit/ of t.e scene for a(4ulance %ersonnel is ensured 4/ t.e A(4ulance Co((and in consultation &it. Incident Control. 2esources are utili?ed a%%ro%riatel/ and as needed.
CO"! "!S7 Infection control %rocedure3 uni+ersal %recautions MS standard o%erating %rocedure Cno&ledge of .a?ards8 %otential .a?ards and effect Cno&ledge of co((and8 control and coordination res%onsi4ilities.
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LO.4 COMMUNICATE 1IT7 MEDICAL AND OT7ER EMERGENCY AND ALLIED SERVICES TO ENSURE SAFETY AT SCENE ASS SSM "! C2I! 2IA7 1. !.e need for liaison &it. (edical and ot.er e(ergenc/ and allied ser+ices is identified according to situation and local a(4ulance standard o%erating %rocedure. 2. $iaison &it. (edical and ot.er e(ergenc/ and allied ser+ices is carried out in accordance &it. local a(4ulance standard o%erating %rocedure. CO"! "!S7 $ocal a(4ulance SOP Allied ser+ices %rocedure "ational %olicies and %rocedures Co((unication s'ills Inter%ersonal s'ills
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LO;4 MONITOR T7E ENVIRONMENT ASS SSM "! C2I! 2IA7 1. !.e en+iron(ent is (onitored to identif/ c.anges t.at (a/ co(%ro(ise safet/ or +icti(3 %atient care. 2. n+iron(ental c.anges re5uiring furt.er control are 5uic'l/ recogni?ed and co((unicated to a%%ro%riate agencies. CO"! "!S7 Infection control MS standard o%erating %rocedure <a?ards8 %otential .a?ards and effect Co((unication s'ills "ational %olicies and %rocedures.
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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
MANAGE SCENE OF SPECIAL EVENT MANAGING SCENE OF SPECIAL EVENT !.is (odule co+ers attending t.e scene of s%orting3s%ecial e+ent in+ol+ing large nu(4er of %eo%le at s%ecial ris's8 and ensuring safet/ at t.e scene. 30 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainees3students (ust 4e a4le to7 $O1. Attend e+ents in+ol+ing ris's or large nu(4er of %eo%le $O2. nsure safet/ at t.e scene
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LO34 ATTEND EVENTS INVOLVING RIS2S OR LARGE NUMBER OF PEOPLE ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. 7. Scene of e+ent is assessed using all a+aila4le infor(ation and first .and o4ser+ation. <a?ards ;e6isting and %otential= and t.e le+el of ris' are accuratel/ identified utili?ing current e(ergenc/ ris' (anage(ent %rocess. (ergenc/ (anage(ent %lan is de+elo%ed or i(%le(ent e6isting e(ergenc/ (anage(ent %lan is i(%le(ented in consultation &it. e+ent organi?ers. A(4ulance Ser+ice +ent O%erations Order is de+elo%ed to under%in a(4ulance o%erations and t.eir role &it.in t.e e(ergenc/ (anage(ent %lan. A(4ulance resources are de%lo/ed in accordance &it. t.e (anage(ent %lan. A(4ulance resources are %ositioned to facilitate access and ingress. $ines of co((unication are esta4lis.ed and (aintained in accordance &it. t.e (anage(ent %lan and Ser+ice %olicies and %rocedures.
CO"! "!S7 Allied ser+ice %rocedures #se of co((unications e5ui%(ent and s/ste(s <a?ards and %otential .a?ards and t.eir effect Ser+ice %olicies and %rocedures Stress (anage(ent s'ills Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills Manage(ent of t.e scene 3 e+ent.
ASS SSM "! M !<ODS7

CBC (ergenc/ Medical Ser+ices "C II - 101 -
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LO24 ENSURE SAFETY AT T7E SCENE ASS SSM "! C2I! 2IA7 1. 2. 3. A(4ulance +e.icle is %ositioned to %rotect self8 %artner and %atient;s=. Personal %rotecti+e clot.ing and e5ui%(ent is &orn as re5uired. Securit/ of t.e scene for a(4ulance %ersonnel is ensured 4/ A(4ulance Co((and in consultation &it. t.e e+ent (anage(ent securit/ %ro+ider. 1. <a?ard reduction agents are used to (ini(i?e ris' and to ena4le %ro+ision of treat(ent in .a?ard-free ;or .a?ard-reduced= en+iron(ent in line &it. standard local a(4ulance o%eration %rocedure. ,. Actions are in accordance &it. standard local a(4ulance o%eration %rocedure CO"! "!S7 Allied ser+ice %rocedures #se of co((unications e5ui%(ent and s/ste(s <a?ards and %otential .a?ards and t.eir effect Ser+ice %olicies and %rocedures Stress (anage(ent s'ills Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills Manage(ent of t.e scene 3 e+ent.

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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
MANAGE ROUTINE SCENE MANAGING ROUTINE SCENE !.is (odule co+ers t.e routine (anage(ent of a none(ergenc/ situation to ensure safet/ at t.e scene. 10 .ours "C II
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule t.e trainees3students (ust 4e a4le to7 $O1. Attend non-e(ergenc/ scene $O2. !a'e a%%ro%riate (easures to ensure safet/ at t.e scene
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LO34 ATTEND NON=EMERGENCY SCENE ASS SSM "! C2I! 2IA7 1. A(4ulance +e.icle is %ositioned to facilitate access and de%arture &.ile 'ee%ing safe all %ersonnel and t.e +e.icle. 2. <a?ards8 real or %otential are identified &.ere t.ere are ris's to %artici%ants or 4/standers. 3. $ines of co((unication &it. ot.ers are identified and (aintained according to Ser+ice %olic/ and %rocedures. 1. Correct co((unication %rocedures are o4ser+ed in accordance &it. Ser+ice %olic/ and %rocedures. CO"! "!S7 Allied ser+ice %rocedures #se of co((unications e5ui%(ent and s/ste(s <a?ards and %otential .a?ards and t.eir effect Ser+ice %olicies and %rocedures Stress (anage(ent s'ills Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills Manage(ent of t.e scene3 e+ent.
- 10- -
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LO24 TA2E APPROPRIATE MEASURES TO ENSURE SAFETY AT T7E SCENE ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. A(4ulance +e.icle is %ositioned to %rotect self8 %artner and %atient;s=. Personal %rotecti+e clot.ing is &orn in accordance &it. o%erating %rocedures. A(4ulance resources are utili?ed and i(%ro+ised to secure t.e scene. A%%ro%riate roles are underta'en as %rescri4ed 4/ Acts8 regulations8 ser+ice %olic/ and %rocedure. 2is' is (ini(i?ed 4/ enlisting .a?ard reduction agents to ena4le %ro+ision of treat(ent in .a?ard-free ;or .a?ard-reduced= en+iron(ent. Action is in accordance &it. standard local a(4ulance o%eration %rocedure.
CO"! "!S7 Allied ser+ice %rocedures #se of co((unications e5ui%(ent and s/ste(s <a?ards and %otential .a?ards and t.eir effect Ser+ice %olicies and %rocedures Stress (anage(ent s'ills Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills Manage(ent of t.e scene3 e+ent.
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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
DELIVER PRE=7OSPTIAL PATIENT CARE DELIVERING PRE=7OSPITAL PATIENT CARE !.is (odule co+ers assessing 4asic %atient needs8 %lanning t.e %rocedure3s to 4e i(%le(ented8 i(%le(enting %rocedure3s and (onitoring t.e state of t.e %atient at t.e le+el of 4asic care. 100 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainees3students (ust 4e a4le to7 $O1. Ma'e initial %atient assess(ent $O2. Plan %atient care $O3. I(%le(ent %atient care %rocedures $O1. Monitor 4asic %atient care and (odif/ as re5uired $O,. Ma'e %ro%er endorse(ent of %atient re5uiring 4asic care
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LO34 MA2E INITIAL PATIENT ASSESSMENT ASS SSM "! C2I! 2IA7 1. Pre-%lanning is conducted 4efore arri+al at scene 4ased on infor(ation co((unicated in re5uest for ser+ice. 2. Scene sur+e/ is conducted according to local a(4ulance standard o%erating %rocedure. 3. Pri(ar/ sur+e/ is conducted according to local a(4ulance standard o%erating %rocedure. 1. Dital signs are c.ec'ed and (onitored in accordance &it. local a(4ulance standard o%erating %rocedure. ,. <istor/ of t.e e+ent is o4tained. -. Secondar/ sur+e/ is conducted8 incor%orating a s/ste(atic %./sical e6a(ination of t.e &.ole 4od/. 7. C.ief co(%laints8 including %attern and nature of illness or in>ur/ are identified as a 4asis for %rioriti?ing treat(ent. 8. Patient@s (edical .istor/ is o4tained to ensure a%%ro%riate treat(ent is selected. ). Deter(ine %atient@s %otential or actual ti(e criticalit/ +ersus trans%ort criticalit/. 10. !rans%ort re5uire(ents and a%%ro%riate destination are assessed8 considering %atient@s condition and t.e t/%e of resources needed to ensure t.at re5uire(ents of urgenc/ and %atient care are (et. CO"! "!S7 Basic %./siolog/ and anato(/ Procedures and e5ui%(ent used for Basic $ife Su%%ort. 2ecei+ing facilit/ re5uire(ents Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills Clinical %ro4le( sol+ing %rocess on 4asic %atient care Collection and docu(entation of rele+ant infor(ation CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent Materials A(4ulance on *.ite3 4lac' site 4oard !D Pa%er and %en $CD Mar'er O+er.ead raser %ro>ector M !<ODO$OBI S7 $ecture3 de(o :uestioning Si(ulation On-t.e->o4 %ractice ASS SSM "! M !<ODS7
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LO24 PLAN PATIENT CARE ASS SSM "! C2I! 2IA7 1. Priorities of care are esta4lis.ed 4ased on initial %atient assess(ent according to local a(4ulance standard o%erating %rocedure. 2. Contingenc/ %lans are de+elo%ed 4ased on nature of illness and of in>ur/ and %otential for %atient deterioration according to local a(4ulance standard o%erating %rocedure. CO"! "!S7 Basic %./siolog/ and anato(/ Procedures and e5ui%(ent used for Basic $ife Su%%ort. 2ecei+ing facilit/ re5uire(ents Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills Clinical %ro4le( sol+ing %rocess on 4asic %atient care Collection and docu(entation of rele+ant infor(ation
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site !D $CD O+er.ead %ro>ector M !<ODO$OBI S7 $ecture3 de(o :uestioning Si(ulation On-t.e->o4 %ractice Materials 4oard *.ite3 4lac' Pa%er and %en Mar'er raser
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LO54 IMPLEMENT PATIENT CARE PROCEDURES ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. All %atient care %rocedures and drug t.era%ies are co((enced8 as %atient@s %resent condition deter(ines8 &it. reference to local clinical guidelines and %.ar(acological re5uire(ents. *.ere t.e situation or %atient@s condition re5uires treat(ent t.at is outside t.e sco%e or aut.orit/ to %ractice of t.e attending officer8 t.e need for assistance is recogni?ed and soug.t i((ediatel/. A(4ulance e5ui%(ent utili?ed in %atient (anage(ent is correctl/ o%erated according to (anufacturer3 su%%lier@s instructions and local clinical guidelines. Patient care tec.ni5ues are i(%le(ented in accordance &it. infection control %rocedures and tec.ni5ues. Safe lifting and %atient .andling tec.ni5ues are used in accordance &it. O<S re5uire(ent and ser+ice %olicies and %rocedures.
CO"! "!S7 Basic %./siolog/ and anato(/ Procedures and e5ui%(ent used for Basic $ife Su%%ort. 2ecei+ing facilit/ re5uire(ents Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills Clinical %ro4le( sol+ing %rocess on 4asic %atient care Collection and docu(entation of rele+ant infor(ation
ASS SSM "! M !<ODS7 O4ser+ation De(onstration

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!.ird %art/ re%ort
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LO.4 MONITOR BASIC PATIENT CARE AND MODIFY AS RE0UIRED ASS SSM "! C2I! 2IA7 1. Patient and .is3.er %resent conditions are re-assessed at a%%ro%riate inter+als and treat(ent (odified as re5uired according to local a(4ulance standard o%erating %rocedure. 2. Drug t.era%/ is (onitored noting effecti+eness of treat(ent regi(e according to %atient@s condition. 3. "eed for ad+anced le+el of inter+ention and action is identified and initiated. CO"! "!S7 Basic %./siolog/ and anato(/ Procedures and e5ui%(ent used for Basic $ife Su%%ort. 2ecei+ing facilit/ re5uire(ents Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills Clinical %ro4le( sol+ing %rocess on 4asic %atient care Collection and docu(entation of rele+ant infor(ation
- 11, -
LO;4 MA2E PROPER ENDORSEMENT OF PATIENT RE0UIRING BASIC CARE ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. 2ele+ant %atient details are docu(ented according to local a(4ulance standard o%erating %rocedure. Patient confidentialit/ is (aintained at all ti(es. Docu(entation for endorse(ent %rocedures con+e/ed all necessar/ infor(ation. Infor(ation is con+e/ed a%%ro%riatel/ to t.ose indi+iduals in+ol+ed in ongoing %atient care to facilitate understanding and o%ti(i?e continuing %atient care. Patient care is (aintained until res%onsi4ilit/ for %atient care is ta'en o+er 4/ staff of t.e recei+ing agenc/.
CO"! "!S7 Basic %./siolog/ and anato(/ Procedures and e5ui%(ent used for Basic $ife Su%%ort. 2ecei+ing facilit/ re5uire(ents Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills Clinical %ro4le( sol+ing %rocess on 4asic %atient care Collection and docu(entation of rele+ant infor(ation
ASS SSM "! M !<ODS7

- 11- -

#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
DELIVER INTENSIVE PRE=7OSPITAL PATIENT CARE DELIVERING INTENSIVE PRE=7OSPITAL PATIENT CARE !.is (odule co+ers deli+ering intensi+e %re-.os%ital %atient care at a s%eciali?ed le+el8 4/ assessing s%ecial needs of a %atient8 %lanning and ad(inistering %rocedures8 and (onitoring t.e state of t.e %atient. 100 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainees3students (ust 4e a4le to7 $O1. Assess need for s%eciali?ed inter+ention $O2. Anal/?e infor(ation fro( clinical assess(ent to (a'e a >udg(ent a4out s%eciali?ed %re-.os%ital %atient care $O3. Plan s%eciali?ed %re-.os%ital %atient care $O1. I(%le(ent %rocedures for s%eciali?ed %re-.os%ital %atient care $O,. Monitor s%eciali?ed %re-.os%ital %atient care and (odif/ as re5uired $O-. ndorse %atient re5uiring s%eciali?ed care
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LO34 ASSESS NEED FOR SPECIALI8ED INTERVENTION ASS SSM "! C2I! 2IA7 1. Patient is assessed on t.e 4asis of a .ig. le+el of clinical 'no&ledge and a .ig. le+el of conte(%orar/ clinical e+idence 4ased %ractice. 2. Patient need for s%eciali?ed inter+ention is assessed 4ased on a de(onstra4le and clearl/ t.oug.t out series of %ro4le( sol+ing ste%s or lin'ages. 3. Patient assess(ent %rocess is anal/?ed and e6%lained &.en su4>ect to clinical audit. CO"! "!S7 Pri(ar/ +ital signs and secondar/ sur+e/ S%eciali?ed %atient care in t.e field of e(ergenc/ %re .os%ital care Standard %atient care Pat.o%./siolog/ of disease %rocesses Procedures and e5ui%(ent s%eciali?ed %atient care Anato(/ and %./siolog/ including ad+anced electro-%./siolog/ P.ar(acolog/ to su%%ort a%%ro+ed %rotocols P./siolog/ to su%%ort a%%ro+ed %rotocols Patient %s/c.olog/ related to trau(a Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills re5uired include &or'ing Clinical %ro4le( sol+ing %rocess
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site S%inal i((o4ili?ation de+ice $ifting e5ui%(ent *.eelc.air Porta4le suction (ac.ine "e4uli?er 2esusci-Ann Defi4rillation unit 2esuscitator Mo4ile %.one !&o &a/ radio <and signals O+er.ead
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!ools Blood %ressure a%%aratus Stet.osco%e O6/gen c/linder and gauge O6/gen (as's Stra%8 slings and s%lints Crutc.es8 &al'er Pressure 4andage !.er(o(eter
Materials Airst aid 'it Soft 4ag /e &as. !.er(al 4lan'et Aace (as's 2u44er glo+es Bandages Dressing set Cer+ical collar S.ar%s8 dis%osa4le $og4oo' Inde6 card Bond %a%er Cli% 4oard *.ite3 4lac' 4oard
%ro>ector
Pa%er and %en Mar'er raser Air&a/
- 11) -
- 120 -
LO24 ANALY8E INFORMATION FROM CLINICAL ASSESSMENT TO MA2E A 6UDGMENT ABOUT SPECIALI8ED PRE 7OSPITAL PATIENT CARE ASS SSM "! C2I! 2IA7 1. S/ste(atic e+aluation of %atient assess(ent is used to inter%ret and (a'e >udg(ents regarding s%eciali?ed %atient care re5uire(ents. 2. <ig. le+el conte(%orar/ treat(ent is >udged in line &it. e+idence-4ased %ractice and local clinical %ractice guidelines. 3. !.e >udg(ent8 &.ic. for(s t.e 4asis on &.ic. s%eciali?ed treat(ent is %lanned8 can 4e reasona4l/ >ustified in ter(s of infor(ation a+aila4le at t.e ti(e. CO"! "!S7 Pri(ar/ +ital signs and secondar/ sur+e/ S%eciali?ed %atient care in t.e field of e(ergenc/ %re .os%ital care Standard %atient care Pat.o%./siolog/ of disease %rocesses Procedures and e5ui%(ent s%eciali?ed %atient care Anato(/ and %./siolog/ including ad+anced electro-%./siolog/ P.ar(acolog/ to su%%ort a%%ro+ed %rotocols P./siolog/ to su%%ort a%%ro+ed %rotocols Patient %s/c.olog/ related to trau(a Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills re5uired include &or'ing Clinical %ro4le( sol+ing %rocess
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site S%inal i((o4ili?ation de+ice $ifting e5ui%(ent *.eelc.air Porta4le suction (ac.ine "e4uli?er 2esusci-Ann Defi4rillation unit 2esuscitator Mo4ile P.one !&o &a/ radio <and signals !ools Blood %ressure a%%aratus Stet.osco%e O6/gen c/linder and gauge O6/gen (as's Stra%8 slings and s%lints Crutc.es8 &al'er Pressure 4andage !.er(o(eter Materials Airst aid 'it Soft 4ag /e &as. !.er(al 4lan'et Aace (as's 2u44er glo+es Bandages Dressing set Cer+ical collar S.ar%s8 dis%osa4le $og4oo' Inde6 card Bond %a%er Cli% 4oard *.ite3 4lac' 4oard
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O+er.ead %ro>ector
Pa%er and %en Mar'er raser Air&a/
- 122 -
M !<ODO$OBI S7 $ecture3de(o :uestioning Si(ulation On-t.e->o4 %ractice
- 123 -
LO54 PLAN SPECIALI8ED PRE 7OSPITAL PATIENT CARE ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. Priorities of care are esta4lis.ed 4ased on assess(ent of t.e total scene and dra&ing on s%eciali?ed 'no&ledge and e6%erience. Mec.anis(s of in>ur/ and %otential for %atient deterioration are recogni?ed and inter%reted in con>unction &it. a 4road range of factors in.erent in %atient@s condition8 en+iron(ent and %otential i(%act of %rocedures or (o+e(ent. Contingenc/ %lans are de+elo%ed8 4ased on (ec.anis(s of in>ur/ and %otential for %atient deterioration. Patient (anage(ent %lan is esta4lis.ed8 4ased on anal/sis of t.e scene and t.e %atient and dra&ing on .ig. le+el clinical 'no&ledge. Patient@s %otential or actual ti(e criticalit/ +ersus trans%ort criticalit/ is deter(ined.
CO"! "!S7 Pri(ar/ +ital signs and secondar/ sur+e/ S%eciali?ed %atient care in t.e field of e(ergenc/ %re .os%ital care Standard %atient care Pat.o%./siolog/ of disease %rocesses Procedures and e5ui%(ent s%eciali?ed %atient care Anato(/ and %./siolog/ including ad+anced electro-%./siolog/ P.ar(acolog/ to su%%ort a%%ro+ed %rotocols P./siolog/ to su%%ort a%%ro+ed %rotocols Patient %s/c.olog/ related to trau(a Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills re5uired include &or'ing Clinical %ro4le( sol+ing %rocess
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site S%inal i((o4ili?ation de+ice $ifting e5ui%(ent *.eelc.air Porta4le suction (ac.ine "e4uli?er 2esusci-Ann Defi4rillation
- 121 -
!ools Blood %ressure a%%aratus Stet.osco%e O6/gen c/linder and gauge O6/gen (as's Stra%8 slings and s%lints Crutc.es8 &al'er Pressure 4andage !.er(o(eter
Materials Airst aid 'it Soft 4ag /e &as. !.er(al 4lan'et Aace (as's 2u44er glo+es Bandages Dressing set Cer+ical collar S.ar%s8 dis%osa4le $og4oo'
5ui%(ent unit 2esuscitator Mo4ile P.one !&o &a/ radio <and signals O+er.ead %ro>ector
!ools
Materials 4oard
Inde6 card Bond %a%er Cli% 4oard *.ite3 4lac' Pa%er and %en Mar'er raser Air&a/
- 12, -
LO.4 IMPLEMENT PROCEDURES FOR SPECIALI8ED PRE 7OSPITAL PATIENT CARE ASS SSM "! C2I! 2IA7 1. All %atient care %rocedures and drug t.era%ies are co((enced as %atient@s %resent condition deter(ines8 &it. reference to local clinical guidelines and %.ar(acological re5uire(ents. 2. All actions are in accordance &it. local a(4ulance standard o%erating %rocedure and clinical guidelines. 3. Designated (edical aut.orities are consulted and colla4orated as re5uired. CO"! "!S7 Pri(ar/ +ital signs and secondar/ sur+e/ S%eciali?ed %atient care in t.e field of e(ergenc/ %re .os%ital care Standard %atient care Pat.o%./siolog/ of disease %rocesses Procedures and e5ui%(ent s%eciali?ed %atient care Anato(/ and %./siolog/ including ad+anced electro-%./siolog/ P.ar(acolog/ to su%%ort a%%ro+ed %rotocols P./siolog/ to su%%ort a%%ro+ed %rotocols Patient %s/c.olog/ related to trau(a Oral co((unication s'ills *ritten co((unication s'ills Inter%ersonal s'ills re5uired include &or'ing Clinical %ro4le( sol+ing %rocess
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent !ools Materials A(4ulance on Blood %ressure Airst aid 'it site a%%aratus Soft 4ag S%inal Stet.osco%e /e &as. i((o4ili?ation O6/gen !.er(al de+ice c/linder and gauge 4lan'et $ifting O6/gen (as's Aace (as's e5ui%(ent Stra%8 slings 2u44er glo+es *.eelc.air and s%lints Bandages Porta4le Crutc.es8 Dressing set suction (ac.ine &al'er Cer+ical collar "e4uli?er Pressure S.ar%s8 2esusci-Ann 4andage dis%osa4le Defi4rillation !.er(o(eter $og4oo' unit Inde6 card 2esuscitator Bond %a%er Mo4ile P.one Cli% 4oard !&o &a/ radio *.ite3 4lac' <and signals
- 12- CBC (ergenc/ Medical Ser+ices "C II
O+er.ead %ro>ector
4oard Pa%er and %en Mar'er raser Air&a/
- 127 -
- 128 -
LO;4 MONITOR SPECIALI8ED PRE 7OSPITAL PATIENT CARE AND MODIFY AS RE0UIRED ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. All as%ects of %atient@s condition including +ital signs are (onitored at a%%ro%riate inter+als to esta4lis. trends in ter(s of s%eciali?ed %rocedures8 inter+entions or 'no&ledge. Potential effects on %atient@s condition of %rocedures i(%le(ented are assessed. Drug t.era%/ is (onitored noting effecti+eness of treat(ent regi(e and a(ended according to %atient@s condition. C.anges in %atient@s condition are recogni?ed and (anage(ent is ada%ted according to t.e sco%e or aut.orit/ to %ractice of t.e attending officer t.e need for assistance is recogni?ed and soug.t i((ediatel/. !reat(ent is (aintained and3or (odified8 according to %atient need as deter(ined 4/ t.e %re-assess(ent %rocess.
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site S%inal i((o4ili?ation de+ice $ifting e5ui%(ent *.eelc.air Porta4le suction (ac.ine "e4uli?er 2esusci-Ann !ools Blood %ressure a%%aratus Stet.osco%e O6/gen c/linder and gauge O6/gen (as's Stra%8 slings and s%lints Crutc.es8 &al'er Pressure 4andage Materials 4lan'et Airst aid 'it Soft 4ag /e &as. !.er(al Aace (as's 2u44er glo+es Bandages Dressing set Cer+ical collar S.ar%s8
- 12) -
5ui%(ent Defi4rillation unit 2esuscitator Mo4ile P.one !&o &a/ radio <and signals O+er.ead %ro>ector
!ools
!.er(o(eter
Materials dis%osa4le $og4oo' Inde6 card Bond %a%er Cli% 4oard *.ite3 4lac' 4oard Pa%er and %en Mar'er raser Air&a/
- 130 -
LO64 ENDORSE PATIENT CARE RE0UIRING SPECIALI8ED CARE ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. 2ele+ant %atient details are docu(ented according to local a(4ulance standard o%erating %rocedure. Patient confidentialit/ is (aintained at all ti(es. Docu(entation for endorse(ent %rocedures con+e/ed all necessar/ infor(ation. Infor(ation is con+e/ed a%%ro%riatel/ to t.ose indi+iduals in+ol+ed in ongoing %atient care to facilitate understanding and o%ti(i?e continuing %atient care. Patient care is (aintained until res%onsi4ilit/ for %atient care is ta'en o+er 4/ staff of t.e recei+ing agenc/.
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site S%inal i((o4ili?ation de+ice $ifting e5ui%(ent *.eelc.air Porta4le suction (ac.ine "e4uli?er 2esusci-Ann Defi4rillation unit 2esuscitator Mo4ile P.one !ools Blood %ressure a%%aratus Stet.osco%e O6/gen c/linder and gauge O6/gen (as's Stra%8 slings and s%lints Crutc.es8 &al'er Pressure 4andage !.er(o(eter Materials Airst aid 'it Soft 4ag /e &as. !.er(al 4lan'et Aace (as's 2u44er glo+es Bandages Dressing set Cer+ical collar S.ar%s8 dis%osa4le $og4oo' Inde6 card Bond %a%er
- 131 -
5ui%(ent !&o &a/ radio <and signals O+er.ead %ro>ector
!ools
Materials 4oard
Cli% 4oard *.ite3 4lac' Pa%er and %en Mar'er raser Air&a/
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#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
MANAGE AMBULANCE OPERATIONS MANAGING AMBULANCE OPERATIONS !.is (odule co+ers t.e (anaging of a(4ulance o%erations including t.e control and use of resources. 10 .ours "C II
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainee3student (ust 4e a4le to7 $O1. Maintain o%erations to (eet 5ualit/ standards $O2. Create and (aintain conditions conduci+e to %roducti+e &or' and 5ualit/ ser+ice $O3. Monitor and control t.e use of resources
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LO34 MAINTAIN OPERATIONS TO MEET 0UALITY STANDARDS ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. 7. 8. ). Su%%lies necessar/ for o%erations are a+aila4le and (eet ser+ice re5uire(ents. O%erations &it.in t.e area of res%onsi4ilit/ (eet ser+ice deli+er/ s%ecifications. Infor(ation and ad+ice gi+en to staff8 (e(4ers of t.e %u4lic and related organi?ations are accurate8 in line &it. ser+ice %olic/ and &it.in t.e (anager@s area of res%onsi4ilit/. O%erational infor(ation is co((unicated to t.e a%%ro%riate %eo%le in a (anner8 at a le+el and at a %ace to %ro(ote understanding. S/ste(s to (onitor 5ualit/8 ti(e and cost s%ecifications for ser+ice %ro+ided are full/ and correctl/ i(%le(ented and (aintained. Aactors &.ic. (a/ disru%t o%erations are recogni?ed and a%%ro%riate action ta'en to (ini(i?e t.eir effects. Co(%lete and accurate records of o%erations in t.e (anager@s area of res%onsi4ilit/ are (aintained in accordance &it. ser+ice %olicies and %rocedures. 2eco((endations for i(%ro+ing efficienc/ of o%erations and 5ualit/ of ser+ice are %ro(%tl/ co((unicated to t.e a%%ro%riate %eo%le. O%erations are in accordance &it. local standard o%erating %rocedure.
CO"! "!S7 #se of co((unications e5ui%(ent and s/ste(s 2oad rules and la&s a%%l/ing to e(ergenc/ +e.icles Patient care Met.ods of loading and unloading %atients Safe dri+ing Oral co((unication *ritten co((unication Pro4le( sol+ing
CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent A(4ulance on site O+er.ead %ro>ector Materials 4oard *.ite34lac' Pa%er and %en Mar'er raser
ASS SSM "! M !<ODS7

O4ser+ation De(onstration !.ird %art/ re%ort LO24 CREATE AND MAINTAIN CONDITIONS CONDUCIVE TO PRODUCTIVE 1OR2 AND 0UALITY SERVICE ASS SSM "! C2I! 2IA7 1. !.e &or' en+iron(ent is as conduci+e to &or' acti+it/ as %ossi4le. 2. A sufficient su%%l/ of resources is esta4lis.ed and (aintained to (eet co((unit/ needs. 3. *or'ing conditions of staff and use of resources is satisfied 4/ current legislation and ser+ice guidelines. 1. Maintenance fre5uenc/ and t.e use of e5ui%(ent confor(ed to ser+ice standards8 sc.edules and %rocedures. ,. *.ere resources do not (eet re5uire(ents8 t.e (atter is referred to t.e a%%ro%riate %erson3s. -. *or'%lace accidents and incidents are re%orted to t.e a%%ro%riate %erson3s and recorded as re5uired. 7. 2eco((endations for i(%ro+ing conditions are %ro(%tl/ referred to t.e a%%ro%riate %ersons. 8. All necessar/ records are co(%lete8 accurate and legi4le and a+aila4le to aut.ori?ed %erson3s &.en re5uired. ). 2ecords are re+ie&ed to ensure co(%leteness and accurac/8 in accordance &it. ser+ice %olic/. CO"! "!S7 #se of co((unications e5ui%(ent and s/ste(s 2oad rules and la&s a%%l/ing to e(ergenc/ +e.icles Patient care Met.ods of loading and unloading %atients Safe Dri+ing Oral co((unication *ritten co((unication Pro4le( sol+ing CO"DI!IO"S7 !.e students3trainees (ust 4e %ro+ided &it. t.e follo&ing7 5ui%(ent Materials A(4ulance on *.ite34lac' site 4oard O+er.ead Pa%er and %en %ro>ector Mar'er raser M !<ODO$OBI S7 $ecture3de(o :uestioning Si(ulation On-t.e->o4 %ractice ASS SSM "! M !<ODS7
CBC (ergenc/ Medical Ser+ices "C II - 13, -
- 13- -
LO54 MONITOR AND CONTROL T7E USE OF RESOURCES ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. 6%enditure is &it.in agreed 4udgets8 does not co(%ro(ise future s%ending re5uire(ents and confor(s to ser+ice %rocedures. !.e contri4ution eac. tea( (e(4er can (a'e to control of resources is co((unicated effecti+el/. 2ecords of e6%enditure are co(%lete8 accurate and legi4le. Pro(%t correcti+e action is ta'en in res%onse to actual or %otential significant de+iations fro( %lans. 2e5uests for e6%enditure outside t.e officer3(anager@s res%onsi4ilit/ are %ro(%tl/ referred to t.e a%%ro%riate %erson3s.
CO"! "!S7 #se of co((unications e5ui%(ent and s/ste(s 2oad rules and la&s a%%l/ing to e(ergenc/ +e.icles Patient care Met.ods of loading and unloading %atients Safe Dri+ing Oral co((unication *ritten co((unication Pro4le( sol+ing
- 137 -
#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
TRANSPORT EMERGENCY PATIENT TRANSPORTING EMERGENCY PATIENT !.is (odule co+ers trans%ortation of %atient and a%%ro%riate %ersonnel under e(ergenc/ circu(stances. 10 .ours "C II
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainee3student (ust 4e a4le to7 $O1. Con+e/ and recei+e infor(ation relating to e(ergenc/ trans%ort $O2. !rans%ort %atient under e(ergenc/ conditions $O3. $oad8 unload and secure %atient and e5ui%(ent for e(ergenc/ trans%ort
- 138 -
LO34 CONVEY AND RECEIVE INFORMATION RELATING TO EMERGENCY TRANSPORT ASS SSM "! C2I! 2IA7 1. Co((unication &it. control center is esta4lis.ed and (aintained according to local a(4ulance standard o%eration %rocedures. 2. A%%ro%riate recei+ing facilit/ is notified according to local a(4ulance standard o%eration %rocedure. CO"! "!S7 #se of co((unications e5ui%(ent and s/ste(s 2oad rules and la&s a%%l/ing to e(ergenc/ +e.icles Patient care Met.ods of loading and unloading %atients 2egulations and %rocedures in .andling 3 lifting of %atients Safe Dri+ing &.en trans%orting %atients Oral co((unication *ritten co((unication Pro4le( sol+ing
- 13) -
LO24 TRANSPORT PATIENT UNDER EMERGENCY CONDITIONS ASS SSM "! C2I! 2IA7 1. condition 2. 3. +e.icles. 1. terrain. ,. Co((unication is esta4lis.ed and (aintained as re5uired 4et&een dri+er and %atient care officer to ensure safe trans%ort and effecti+e %atient care. A%%ro%riate route is c.osen according to distance ti(e8 tra+el and <a?ards are recogni?ed and negotiated at lo& ris'. De.icle is dri+en according to legal re5uire(ents go+erning e(ergenc/ De.icle is dri+en in a (anner t.at a+oid e6acer4ation of %atient@s
CO"! "!S7 #se of co((unications e5ui%(ent and s/ste(s 2oad rules and la&s a%%l/ing to e(ergenc/ +e.icles Patient care Met.ods of loading and unloading %atients 2egulations and %rocedures in .andling 3 lifting of %atients Safe Dri+ing &.en trans%orting %atients Oral co((unication *ritten co((unication Pro4le( sol+ing
ASS SSM "! M !<ODS7

- 110 -

- 111 -
LO54 LOAD> UNLOAD AND SECURE PATIENT AND E0UIPMENT FOR EMERGENCY TRANSPORT ASS SSM "! C2I! 2IA7 1. $oading3 unloading is conducted s(oot.l/8 consistent &it. safe &or' %ractices8 and local a(4ulance standard o%erating %rocedure. 2. Patient@s illness3 in>ur/ is not e6acer4ated 4/ unnecessar/ (o+e(ent during loading and unloading. 3. Patients are re(o+ed fro( scene in a (anner consistent &it. rele+ant Acts8 2egulations and in accordance &it. local a(4ulance standard o%erating %rocedure. 1. 5ui%(ent is secured in accordance &it. rele+ant P.ili%%ine Standards8 Acts8 and 2egulations and in accordance &it. local a(4ulance standard o%erating %rocedure. CO"! "!S7 #se of co((unications e5ui%(ent and s/ste(s 2oad rules and la&s a%%l/ing to e(ergenc/ +e.icles Patient care Met.ods of loading and unloading %atients 2egulations and %rocedures in .andling 3 lifting of %atients Safe Dri+ing &.en trans%orting %atients Oral co((unication *ritten co((unication Pro4le( sol+ing
ASS SSM "! M !<ODS7

- 112 -

- 113 -
#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
TRANSPORT NON=EMERGENCY PATIENT TRANSPORTING NON=EMERGENCY PATIENT !.is (odule co+ers t.e trans%ort of non-e(ergenc/ %atient and c.ec'ing t.e a(4ulance +e.icle and e5ui%(ent. 10 .ours "C II
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainee3student (ust 4e a4le to7 $O1. Pre%are and c.ec' +e.icle and e5ui%(ent $O2. nsure faults in +e.icle and e5ui%(ent are re(edied
$O3. Con+e/ and recei+e infor(ation t.roug. use of necessar/ (odes of co((unication $O1. $oad8 unload and secure non-e(ergenc/ %atient and ot.er %articular %ersonnel for trans%ort $O,. Dri+e +e.icle $O-. !rans%ort %atient@s relati+es and ot.er s%ecific %ersonnel
- 111 -
LO34 PREPARE AND C7EC2 VE7ICLE AND E0UIPMENT ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. De.icle and e5ui%(ent is c.ec'ed s/ste(aticall/ and co(%re.ensi+el/ 4ased on a local +e.icle c.ec'list or in+entor/. De.icle c.ec's are conducted on a regular 4asis according to Ser+ice %rocedures to ensure ser+icea4ilit/ of +e.icle and e5ui%(ent. De.icle c.ec's ensure interior and e6terior cleanliness of t.e +e.icle in accordance &it. ser+ice %olicies and %rocedures %ertaining to t.e (ini(i?ation of infection ris' to a(4ulance %ersonnel and %atients. De.icle o%erating stoc' is (aintained to acce%ta4le (ini(u( and (a6i(u( le+els. De.icle and e5ui%(ent is (aintained according to local %olic/ and %rocedures.
CO"! "!S7 Dri+er@s license I local and national re5uire(ents #se of +e.icle Care of %atient Ser+ice %olic/ and %rocedures related to e5ui%(ent and +e.icle c.ec's #se of co((unication e5ui%(ent and s/ste(s Safe Dri+ing - trans%orting %atients Oral co((unication *ritten co((unication Pro4le( sol+ing

- 11, -
- 11- -
LO24 ENSURE FAULTS IN VE7ICLE AND E0UIPMENT ARE REMEDIED ASS SSM "! C2I! 2IA7 1. 2. Beneral nature of fault is identified according to local %olic/ and %rocedure. Aurt.er da(age to (alfunctioning +e.icle or e5ui%(ent is assessed against %atient care %riorities and a+oided &.en %ossi4le. 3. Minor faults are rectified &.ere %ossi4le. 1. "eed for additional or re%lace(ent resources is esta4lis.ed and co((unicated to a%%ro%riate %ersonnel. CO"! "!S7 Dri+er@s license I local and national re5uire(ents #se of +e.icle Care of %atient Ser+ice %olic/ and %rocedures related to e5ui%(ent and +e.icle c.ec's #se of co((unication e5ui%(ent and s/ste(s Safe Dri+ing - trans%orting %atients Oral co((unication *ritten co((unication Pro4le( sol+ing
- 117 -
LO54 CONVEY AND RECEIVE INFORMATION T7ROUG7 USE OF NECESSARY MODES OF COMMUNICATION ASS SSM "! C2I! 2IA7 1. Co((unication tec.ni5ues and %rocedures are consistent &it. acts8 regulations and in accordance &it. local standard o%erating %rocedure. 2. Co((unication &it. control centre is esta4lis.ed in accordance &it. local standard o%erating %rocedure. 3. A%%ro%riate recei+ing facilit/ is notified in accordance &it. local standard o%erating %rocedure. CO"! "!S7 Dri+er@s license I local and national re5uire(ents #se of +e.icle Care of %atient Ser+ice %olic/ and %rocedures related to e5ui%(ent and +e.icle c.ec's #se of co((unication e5ui%(ent and s/ste(s Safe Dri+ing - trans%orting %atients Oral co((unication *ritten co((unication Pro4le( sol+ing
- 118 -
LO.4 LOAD> UNLOAD AND SECURE NON=EMERGENCY PATIENT AND OT7ER SPECIFIC PERSONNEL FOR TRANSPORT ASS SSM "! C2I! 2IA7 1. $oading3 unloading is conducted s(oot.l/8 consistent &it. safe &or' %ractices8 Ser+ice %olic/ and %rocedures in accordance &it. t.e national code. 2. A%%ro%riate su%%ort3 assistance is gi+en to %atient during loading3 unloading 3. A%%ro%riate %ersonnel are trans%orted to acco(%an/ t.e %atient &.ere suc. a need .as 4een identified and t.ere is a ca%acit/ to do so8 in accordance &it. local standard o%erating %rocedure. 1. 5ui%(ent and 4elongs are secured. CO"! "!S7 Dri+er@s license I local and national re5uire(ents #se of +e.icle Care of %atient Ser+ice %olic/ and %rocedures related to e5ui%(ent and +e.icle c.ec's #se of co((unication e5ui%(ent and s/ste(s Safe Dri+ing - trans%orting %atients Oral co((unication *ritten co((unication Pro4le( sol+ing
- 11) -
LO;4 DRIVE VE7ICLE ASS SSM "! C2I! 2IA7 1. 2. De.icle is dri+en in a lo& ris' (anner and according to legal re5uire(ents. A%%ro%riate route is c.osen according to distance8 ti(e constraints8 tra+el and terrain. 3. Co((unication is esta4lis.ed 4et&een dri+er and %atient or %atient care officer to ensure effecti+e %atient care during trans%ort. 1. Ma% is consulted accuratel/8 &.en necessar/. CO"! "!S7 Dri+er@s license I local and national re5uire(ents #se of +e.icle Care of %atient Ser+ice %olic/ and %rocedures related to e5ui%(ent and +e.icle c.ec's #se of co((unication e5ui%(ent and s/ste(s Safe Dri+ing - trans%orting %atients Oral co((unication *ritten co((unication Pro4le( sol+ing
- 1,0 -
LO64 TRANSPORT PATIENT9S RELATIVES AND OT7ER SPECIFIC PERSONNEL ASS SSM "! C2I! 2IO"7 1. Personnel are trans%orted to acco(%an/ t.e %atients &.ere suc. a need .as 4een identified and t.ere is a ca%acit/ to do so8 in accordance &it. local standard o%erating %rocedure.
CO"! "!S7 Dri+er@s license I local and national re5uire(ents #se of +e.icle Care of %atient Ser+ice %olic/ and %rocedures related to e5ui%(ent and +e.icle c.ec's #se of co((unication e5ui%(ent and s/ste(s Safe dri+ing - trans%orting %atients Oral co((unication *ritten co((unication Pro4le( sol+ing
- 1,1 -
#"I! OA COMP ! "C9 7 MOD#$ !I!$ 7
DRIVE VE7ICLE UNDER OPERATIONAL CONDITIONS DRIVING VE7ICLE UNDER OPERATIONAL CONDITIONS !.is (odule co+ers t.e co(%etenc/ to dri+e a(4ulance3 +e.icle safel/8 including t.e s/ste(atic8 safe and efficient control of all +e.icle functions and effecti+e (anage(ent of .a?ardous situations under o%erational conditions. 10 .ours "C II
MOD#$ D SC2IP!O2 7
"OMI"A$ D#2A!IO"
S#MMA29 OA $ A2"I"B O#!COM S7 #%on co(%letion of t.is (odule8 t.e trainee3student (ust 4e a4le to7 $O1. Pre%are +e.icle for o%erational res%onse $O2. Dri+e t.e +e.icle $O3. Monitor traffic8 road and terrain under o%erational conditions
- 1,2 -
LO34 PREPARE VE7ICLE FOR OPERATIONAL RESPONSE ASS SSM "! C2I! 2IA7 1. 2. 3. 1. ,. -. !.e +e.icle is selected to (eet o%erational re5uire(ents and is suita4le to use in t.e terrain. Preli(inar/ c.ec' of t.e +e.icle is co(%leted to ensure it is ser+icea4le. 5ui%(ent and accessories are c.ec'ed to ensure t.e/ are a+aila4le and ser+icea4le. Ca4in drill and start u% c.ec's are co(%leted in accordance &it. o%erational standards. ngine is started in accordance &it. (anufacturer@s s%ecifications Audi4le and +isual &arning s/ste(s are c.ec'ed to ensure t.at t.e/ are all o%erational.
CO"! "!S7 !raffic rules and regulations (ergenc/ +e.icle re5uire(ents and regulations and +e.icle ins%ection %rocedures De.icle o%erating %rocedures !raffic legislation Auto(oti+e s/ste(s $o& ris' dri+ing tec.ni5ues Oral co((unication *ritten co((unication Pro4le( sol+ing

- 1,3 -
LO24 DRIVE T7E VE7ICLE ASS SSM "! C2I! 2IA7 1. 2. De.icle is %re%ared for8 and safel/ o%erated in terrain suita4le to t.e +e.icle. De.icles and3or trailers are o%erated and %ositioned in accordance &it. traffic regulations in accordance &it. local a(4ulance standard o%eration %rocedure to ensure safe and efficient o%eration. 3. $o& ris' dri+ing tec.ni5ues are used &.ic. (ini(i?e t.e li'eli.ood of in>ur/ to %ersons or da(age to e5ui%(ent or %ro%ert/ and in accordance &it. local a(4ulance standard o%eration %rocedure. CO"! "!S7 !raffic rules and regulations (ergenc/ +e.icle re5uire(ents and regulations and +e.icle ins%ection %rocedures De.icle o%erating %rocedures !raffic legislation Auto(oti+e s/ste(s $o& ris' dri+ing tec.ni5ues Oral co((unication *ritten co((unication Pro4le( sol+ing
- 1,1 -
LO54 MONITOR TRAFFIC> ROAD AND TERRAIN UNDER OPERATIONAL CONDITIONS ASS SSM "! C2I! 2IA7 1. De.icle (o+e(ent is controlled in res%onse to e6ternal conditions to ensure safet/ of %ersons. 2. !.e (ost efficient route of tra+el is ta'en t.roug. (onitoring factors li'el/ to cause dela/s or route decisions. 3. !raffic and surface conditions are consistentl/ (onitored and acted u%on to ena4le safe o%eration and ensure no in>ur/ to %eo%le or da(age to %ro%ert/8 e5ui%(ent8 loads and facilities. 1. De.icles are dri+en under o%erational conditions. CO"! "!S7 !raffic rules and regulations (ergenc/ +e.icle re5uire(ents and regulations and +e.icle ins%ection %rocedures De.icle o%erating %rocedures !raffic legislation Auto(oti+e s/ste(s $o& ris' dri+ing tec.ni5ues Oral co((unication *ritten co((unication Pro4le( sol+ing

- 1,, -
1h,# "s Co%&'#'!()=B,s'* Curr"(u+u% (CBC A competency-based curriculum is a framework or guide for the subsequent detailed development of competencies, associated methodologies, training and assessment resources. The CBC specifies the outcomes which are consistent with the requirements of the workplace as agreed through the industry or community consultations. CBC can be developed immediately when competency standards e ist. !hen competency standards do not e ist, curriculum developers need to clearly define the learning outcomes to be attained. The standard of performance required must be appropriate to industry and occupational needs through the industry"enterprise or specified client group consultations.
These materials are available in both printed and electronic copies. For more information please contact: Technical Education and Skills Development Authority (TESDA) Telephone Nos.: 893-8281, 817- !7" to 82 loc. "11, "3!, "31 and "3# or visit o$r %ebsite: %%%.tesda.&ov.ph or the T'()* +e&ional or ,rovincial -ffice nearest .o$.

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COURSE DESIGN EMERGENCY MEDICAL SERVICES NC II

o Dri+ing +e.icles under o%erational conditions...........12)-132

CBC (ergenc/ Medical Ser+ices "C II

1. Partici%ate in &or'%lace co((unication

1.1 Partici%ating in &or'%lace co((unication

2. *or' in a tea( en+iron(ent 3. Practice career %rofessionalis(

1. Practice occu%ational .ealt. and safet/ %rocedures

CBC (ergenc/ Medical Ser+ices "C II

1. Perfor( 4asic life su%%ort

1.1 Perfor(ing 4asic life su%%ort

10 .ours 100 .ours

CBC (ergenc/ Medical Ser+ices "C II

Manage re5uest for a(4ulance ser+ice

1.1 Managing re5uest for a(4ulance ser+ice

,. Allocate a(4ulance ser+ice resources

-. Coordinate e(ergenc/ resources

7. Deli+er 4asic a(4ulance co((unication s'ills

8. Su%er+ise onroad o%erations

). Manage t.e scene of an e(ergenc/

CBC (ergenc/ Medical Ser+ices "C II

10.Manage scene of s%ecial e+ent 11.Manage routine scene

10.1 Managing scene of s%ecial e+ent 11.1 Managing routine scene

12.Deli+er %re.os%ital %atient care

12.1 Deli+ering %re.os%ital %atient care

13.Deli+er intensi+e %re.os%ital %atient care

13.1 Deli+ering intensi+e %re.os%ital %atient care

11.Manage a(4ulance o%erations

11.1 Managing a(4ulance o%erations

1,.!rans%ort e(ergenc/ %atients

1,.1 !rans%orting e(ergenc/ %atients

CBC (ergenc/ Medical Ser+ices "C II

1-.!rans%ort none(ergenc/ %atients

17.Dri+e +e.icle under o%erational conditions

CBC (ergenc/ Medical Ser+ices "C II

CBC (ergenc/ Medical Ser+ices "C II

BASIC COMP ! "C9 MOD#$ !I!$

CBC (ergenc/ Medical Ser+ices "C II

M !<ODO$OBI S7 Brou% discussion3interaction Assign(ent (et.od Co(%etenc/-4ased learning (aterials (et.od

CBC (ergenc/ Medical Ser+ices "C II

M !<ODO$OBI S7 Brou% discussion3interaction Assign(ent (et.od Co(%etenc/-4ased learning (aterials (et.od

CBC (ergenc/ Medical Ser+ices "C II

M !<ODO$OBI S7 Brou% discussions3interaction Assign(ent (et.od Co(%etenc/-4ased learning (aterials (et.od

CBC (ergenc/ Medical Ser+ices "C II

BASIC COMP ! "C9 MOD#$ !I!$

MOD#$ D SC2IP!O2 7 "OMI"A$ D#2A!IO" 7

CBC (ergenc/ Medical Ser+ices "C II

CBC (ergenc/ Medical Ser+ices "C II

DESCRIBE 1OR2 AS A TEAM MEMBER

CBC (ergenc/ Medical Ser+ices "C II

BASIC COMP ! "C9 MOD#$ !I!$

CBC (ergenc/ Medical Ser+ices "C II

ASS SSM "! M !<ODS7 2ole %la/ Inter+ie& *ritten e6a(ination

CBC (ergenc/ Medical Ser+ices "C II

ASS SSM "! M !<ODS7 2ole %la/ Inter+ie& *ritten e6a(ination

CBC (ergenc/ Medical Ser+ices "C II

MAINTAIN PROFESSIONAL GRO1T7 AND DEVELOPMENT

CBC (ergenc/ Medical Ser+ices "C II

BASIC COMP ! "C9 MOD#$ !I!$

CBC (ergenc/ Medical Ser+ices "C II

ASS SSM "! M !<ODS7 Inter+ie& *ritten e6a(ination Si(ulation

CBC (ergenc/ Medical Ser+ices "C II

ASS SSM "! M !<ODS7

*ritten Inter+ie& Case3situation anal/sis Si(ulation

M !<ODO$OBI S7 Brou% discussion3interaction Si(ulation S/(%osiu( Ail( +ie&ing Brou% d/na(ics