Professional Documents
Culture Documents
SUMMARY:
• Over Ten years of diversified experience in Development, Analysis & Software Quality
Assurance testing.
• Involved in the Phases of System Development Life Cycle (SDLC), Testing Life cycle and
defining the repeatable testing process.
• Strong in Analyzing Business specs Requirements, Develop comprehensive Test Spec. &
executed them.
• Experience in testing database applications like Oracle, SQL Server and DB2.
• Strong experience in Load Testing, System Testing, Regression Testing, Functionality Testing
and Performance testing of web based Client/Server and Data Warehousing applications in
Windows, UNIX and IBM Mainframes Environment.
• Proficient in Backend Testing and Data Integrity Testing using SQL and PL/SQL Queries.
• Developed automated test scripts using TSL in Win Runner, VB script in Quick Test
Professional and Test Partner.
• Experience with Test Automation, Test Management and Tracking tools.
• Created Scenarios using Load Runner Controller for multiple hosts using Shell scripts.
• Developed Test Plan, Test Scenarios, Test Cases and Test Reports periodically
• Extensively used Test Director for requirements tracking, defect tracking, results and status
reporting.
• Strong Experience in testing Applications like Siebel - Call Center, ERM and eServices.
• Experienced in testing the widest array of applications from client/server to multi-tier
protocols, which are developed in .Net, J2EE Technologies.
• Performed Manual Testing and Automated Testing using Win Runner, Load Runner,
QALoad, Test Partner and Quick Test Pro on UNIX and Windows Environment.
• Self-starter and ability to adapt, Takes Initiation and learn new things quickly.
• Scalable knowledge in testing of HealthCare, Insurance, Telecom applications on different
operating systems.
EDUCATIONAL QUALIFICATIONS:
• BS in Computer applications
TECHNICAL SKILLS:
CDPH is the state health department for California. Programs includes preparing the state for
public health emergencies such as natural disasters or other crises which are man-made, such as
bioterrorism and mission for optimizing the health and well-being of the people in California.
SIS is a program developed for CDPH to screen and treat a wider range of genetic disorders in
New born babies (NBS) and pregnant women in her 1st Trimester and 2nd Trimester (PNS) for fetal
disorders.
Responsibilities:
• Worked on .Net project - “SIS" (Screening Information System) used by GDSP (Genetic
Disease Screening Program).
• Analyzed production Hardware and Infrastructure as a part of capacity planning for setting up
the load test environment and provided my inputs to peers.
• Reviewed Mockups and Technical specifications for 140 screens in understanding the
business functionality of each screen and planned to test these screens.
• Analyzed production usage statistics to gather valuable Information like No. of concurrent
users in a specific period of day and time for the existing build 2.02 version currently in
production. This is base lined for Performance test for PEII – Prenatal Expansion.
• Created QALoad scripts using www session in Script development workbench and validated
them both in Script development and Conductor before actual test execution date.
• Analyzed and prepared list of Performance Monitor baseline counters for .Net, web server
and database server.
• Used Server Analysis agent and Analyze to gather and organize server’s resource data.
• Utilized Case Copy tool (Stored procedures and Functions) as an effort to create Test data.
• Setup Players and Conductor to generate load on the system with Increments of Vu’s as a
mimic to production usage statistics.
• Co-ordinated with Development, Infrastructure and Database team to discuss potential issues
during load test.
• Analyzed reports to Identify potential bottle necks and very slow performance screens in the
application with respective to SLA’s.
• Identified deadlocks in the application and escalated to concern peers in resolving them.
• Performed Timely backups of scripts to minimize castrophic loss of data.
• Interacted with Compuware team in understanding the setup and other issues around setting
up the environment and on purchasing additional licenses.
• Worked on Test Partner tool in performing functional testing of the application when
Environment for load testing is unavailable.
• Learned and adapt to new technologies and shared knowledge to the clients in using these
tools.
Environment: Windows XP, Win Enterprise 2003 X32 and 64, QACenter Perf. Ed.(QALoad –
Ver.05.05.01 Build 186), Test Partner Ver. 6.0.0 Build 453, File Aid/CS, ServerVantage Edit
Agent(9.9.399.0), ServerVantage AgentManager(Ver.9.90 Build 399), MS-Outlook, MS-Office
2003, IIS Server, SQL Server 2005, ASP.Net 1.1/ 2.0.
Responsibilities:
Environment: Windows XP, Server2003, Load Runner 8.1, MS-Outlook, Siebel 7.8( Call Center
,eServices), Siebel Repository Objects, Lotus Notes, MS-Office, MS-project, Oracle 10.1.0.5
(Upgraded) ,Toad, Web Sphere .
Blue Cross and Blue Shield of North Carolina, Durham, NC Oct2006 – April07
Sr. QA Performance Tester
Blue Cross and Blue Shield of North Carolina (BCBSNC) is a nationwide leader in delivering
innovative health care products, services and information to members, including thousands
served on behalf of other Blue Plans.
Responsibilities:
Responsibilities:
• Reviewed Business Specification Document for PDR Rx AMA (Optout) Symbolic Measures
Process.
• Reviewed Change Control Document for EDSS Automated QC Business Object Report
Notification, Other M& 0 (Maintenance & Operations) Projects.
• Prepared Test Plan, Test Cases, RTM, Test Summary Reports for all of the projects
Mentioned above.
• Performed System, Exploratory, Integration and User Acceptance Testing of the new and
M&O.
• Involved in validation of data using SQL Queries and then exporting the query results to
Spreadsheet and validated the data.
• Tested My Call Analytics Application Data from the Start of the Source to Staging, Staging to
the Core using SQL /PLSQL.
• Created Performance Scripts using QALoad and enhanced the scripts using parameterization
and analyzed the results.
• Validated the ETL process and the Data from source to Staging and Staging to Target using
SQL.
• Reviewed Business Requirement Document for MyCallAnalytics Application
• Prepared and Executed test cases and updated test cases – previously developed ones.
• Validated the Business Object reports for upgrade from BO 5.1 to 6.5.2 against source and
user created reports.
• Used Unix Environment for P3 HMG & BPH Market for validating the file size
• Closely Interacted with PM, Developers and keep updating on ongoing changes on Daily
basis.
• Used Quality Center to report and Track defects and known issues in the application.
Environment: Windows NT2000, UNIX, IBM Mainframes, Humming Bird, Oracle 9.2.X.X, Siebel
7.5 ,TOAD/ SQL Navigator/ B.O Freehand SQL (Option), Business Objects ver.5.1, 6.5.2, MS-
Outlook, QTP, Test Director 8.2/9.0, Rational Clear Quest.
Environment: WindowsNT 2000, Live Meeting, Siebel 7.2, Quick Test Professional, Load
Runner, Test Director, MS –Office 2003, MS-Outlook, Oracle 9.0.
Mainly Worked on two applications namely SFA HCP Online Application and CDM (Customer
Data Maintenance).A web-based graphical user interface (GUI) will provide SFA Data Stewards
and other authorized users with the ability to define and maintain the HCP Alignment Rules that
govern the SFA HCP Alignment Process. The Customer Data Maintenance (CDM) System allows
users to view, search, add, change and remove HCP profiles online in a seamless and user-
friendly manner.
Responsibilities:
• Reviewed CDM, SFA HCP Online Application Design Document and CDM Requirements for
SFA HCP Alignment Process.
• Reviewed and Defined the Standard Templates and Process Development to get the Quality
product to the Organization.
• Peer review of the documents like Test plans developed by the Team Lead.
• Worked on Unix Environment using Reflections for accessing Data from Flat files.
• Prepared Test Scripts based on the Business Requirement Document.
• Validating against FDA Rules 21 CFR Part 11 and tested the application.
• Performed Integration Testing to verify the data interface between various application
modules
• Involved in Backend Testing by Using SQL and Pl/SQL Queries
• Performed Informal Smoke Testing in Development environment to find and resolve defects
early in the Process.
• Involved in automated testing of the Application using Win runner and Load Runner.
• Performed Unit Testing, Functional testing -System testing and Manual testing of the
Application.
• Escalation of Critical problems / issues during Testing and reporting them in Clear quest,
Used Test director for defect tracking, Test planning and Test design.
• Involved in version control and worked on the test documents in a common repository using
Rational Clear case.
• Interacted with developers to Report and Track Bugs.
• Participated in Daily stand up meetings with team lead and test coordinators.
Environment: Windows 2000/NT, IBM Mainframes, Unix , Oracle 9.0 , Siebel 7.0, DB2,TOAD,
Shell script, Java 2.0 , C , MS-Excel , IBM Reflections, MVS, JCL, Database 2 Interactive
(SPUF1)V6.1 ,Win runner 7.x,Load Runner 7.x, Test Director, Quick Test Professional , Rational
Robot , Rational Clear Quest , Rational Clear case.
Participated in the testing of ‘Insurance Brokerage’ software developed .This Application was
designed for the needs of property and causality Insurance brokers and agents and to cater the
needs for them.
Responsibilities:
• Rational Unified Process (RUP) is a generic business process for object-oriented software
engineering .Using this tool whole life cycle of the application was defined from Requirements
to Production Implementation.
• Reviewed documents like Test plan and Test Scripts developed by the Team.
• Developed Base line scripts for performance and Load testing of the application using Load
Runner.
• Conducted the Database Testing of the application Using SQL Queries.
• Conducted the Functional Testing, System Testing, Integration testing, Regression,
Performance Testing, UAT of the Siebel CRM Application.
• Developed and Executed Test scripts for GUI Regression Testing.
• Executed Test Scripts Using Win Runner, analyzed the results and Reported bugs using Test
Director.
• Participated and Interacted with Developers and Team Leads to report and track bugs
Environment: Windows98/NT, HP-Unix, Siebel6/7.5, DB2, Java 2.0, JavaScript, VB6.0, XML,
J2EE, Swings, Servlets, JSP, Win Runner7.x, Load Runner7.x, Test Director, RUP, Requisite Pro,
Web Sphere.
TAP Pharmaceutical Products Inc., Lake Forest, IL June 2003 – Feb 2004
QA Analyst
TAP Pharmaceutical is a pharmaceutical and related health care products company whose
mission is to extend and enhance human life. Involved in the SDLC (Design, Development,
Maintenance and Support) of Chemical Analysis System. This application helps in maintaining the
chemical composition of drugs developed.
Responsibilities: Executed Test Plans, Test Cases and Test procedures using Business
Requirements documents (BRD)
• Implemented and developed a standard process for using Electronic Signatures on all
electronic document transfers using the 21 CFR part 11 standards.
• Created user Defined functions to enhance the maintainability of test scripts.
• Involved in Technical Documentation, Performed business Functionality testing and GUI
Testing of the Siebel CRM /ERM Application
• Written test scripts and complex SQL Queries to test the complex business logic.
• Used SQL Queries for extensive backend testing and to ensure proper restoring of data.
• Performed Business functionality testing for verification of business rules.
• Conducted Integration testing between the customer and administration site to verify data
flow.
• Used Test Director to report and Track defects and known issues in the application.
• Interacted with business analysts and development teams to identify high priority test
scenarios.
Environment: Windows 2000/NT, Oracle 8i, Siebel 7.0,TOAD, C, C++, Java2.0, Java Script,
DB2, TSO/ISPF, JCL,MVS, Win Runner7.x, Quick Test Professional 6.5 and Test Director.
Citibank, one of the leading financial banking services firm in the world serving a diverse client
base that includes affluent individuals, corporations, institutions and governments. This bank
offers products and services designed to provide appropriate solutions to its clients, regardless of
where they are located. The application enabled the clients and customers of the bank to apply
for various Credit cards and get immediate decisions on their applications online. Applicants could
apply for Credit Line, a revolving unsecured line of credit that combines a large credit limit with
the convenience and flexibility of a credit card, with a long-term interest rate.
Responsibilities:
Environment: Windows NT/XP, UNIX, Java 2.0, C,.Net , MVS, Quick Test Professional ,Win
runner Load Runner7.x ,Test Director , SQL , Siebel e-finance,CRM, Oracle 9i , DB2 , Business
Objects , Web sphere ,TCP/IP, IE ,Netscape , JCL, IBM Mainframes
Nextel is one of the leading wireless companies in the U.S and is dedicated to providing
customers with wireless technology designed to enrich their lives. It is one of the wireless carriers
with both national voice coverage and a nationwide dedicated data network, providing the
country's most competitive companies with what they need to succeed.
Involved in the manual and functional testing of the Analysis module which is created to help the
customers to keep a track of their calls
Responsibilities:
• Reviewed Business Requirement Documents and the Technical Specification
• Developed test plans, test cases based on functional specifications and design documents
• Maintained requirements and created Traceability between Requirements and Test Cases
• Performed Manual and Automated testing using Win Runner.
• Performed System, Integration, Functional, and Regression testing of new/revised
applications using Win Runner.
• Improved the flexibility of the tests by Parameterizing the entire test, inserted checkpoints,
and used watch lists to monitor variables in the Test Script
• Designed, configured and monitored scenarios for load, stress and performance testing.
• Created the Vuser scripts and customized the script for Parameterization, Transaction point,
and Rendezvous point.
• Extensively using SQL queries to verify the integrity of the database.
• Investigated software bugs and informed developers to resolve technical issues and defects
using Test Director
• Worked closely with users and program developers to ensure that the application
development met the user expectations
• Played a major part in testing and timely delivery of the product
Environment: Windows 2000/NT , Unix ,Oracle 8i , SQL ,PL/SQL , J2EE, C++, Web sphere 3.5 ,
HTML,XML,IE Netscape,WinRunner7.x , Load Runner, Quick Test Professional and Test Director.
Blue Cross & Blue Shield, Dallas TX Oct 2001 – May 2002
QA Tester
Description:
Blue Cross Blue Shield is one the nation’s premier health care insurance provider. Tested the
company’s web-based application, which allows users to access their information online hosted
on a MS-IIS server Registered users with Blue Cross Blue Shield have access to their insurance
coverage, change the terms of their coverage, change plans, physician and other services.
Involved with functional, performance and regression testing during the various phases of the
application
Responsibilities:
Responsibilities:
This project deals with a Hospital Management System. The modules covered are Front Office
Management, Accommodation Entry, In/Out patient registrations, Pathological Lab details,
Condition of the patients etc.
Responsibilities:
• Interacted with the client and involved in reviewing the requirements and specifications.
• Involved in designing, developing, coding of application.
• Developed PL/SQL stored procedures, functions and Database triggers.
• Designed database schema diagram
• Involved in designing, developing, coding and testing of application
• Performed Unit Testing, Functionality testing.
• Analyzed functional requirements, writing Test plans
• Involved in writing and implementing numerous Test Cases and Test Scripts.
• Wrote test procedures for the front-end GUI standards.
• In charge of creating complex SQL queries to test the Backend functionality of the application
Environment: Visual Basic 6.0, Oracle 7.1, SQL Server 6.5 and Windows 98.
As a Program analyst involved in designing , coding and testing .The client needs to manage their
daily activities like stock inventory checking and orders from clients and need to feed in the
Workers sign in and sign out .The system consists of Module administration module requisitions,
Purchase Orders, Delivery Schedule ,Bills of materials and 5 Masters Table Maintenance
modules. Generation of reports module wise is also well taken care of in meeting the client’s pre-
requisites. The system involved in the creation of various data entry windows to provide detailed
on-line information about department details & employee records. Application was developed in
Visual Basic as front end with Oracle as the back end.
Responsibilities: