Professional Documents
Culture Documents
Nisha Nair
What is Culture?
Culture involves meaning, it is attached to both organizational products and processes, and it both shapes and reflects social and material conditions. To take a cultural perspective is to consider the pattern of meanings that guide the thinking, feeling and behavior of the members of some identifiable group. John Van Maanen Culture as a set of basic assumptions defines for us what to pay attention to, what things mean, how to react emotionally to what is going on, and what actions to take in various kinds of situations. Ed Schein
Organizational Culture
Organizational Culture is A system of shared meaning held by members that distinguishes the organization from other organizations
Levels of Culture
Artifacts
Espoused Values
Basic Assumptions
Levels of Culture
Artifacts
Ceremonies and rites Stories Rituals Symbols
Basic Assumptions
Relationship to environment Nature of human activity Nature of human relationships
Espoused Values
Socialization Socialization
Sense-making device
Organizational culture
Collective commitment
Organizational Socialization
Outsider Phases 1) Pre Arrival 2) Encounter 3) Metamorphosis Outcomes
Productivity
Commitment
Turnover
Culture is
Culture is compelling
Culture is interrelated
A culture needs to be studied as a complete entity A particular group reacts in the same way to a given
Work related values are NOT universal National cultural values are likely to persist Even when a multinational tries to impose the same norms all over the world Local values determine how headquarters regulations are followed