AS/NZS 14102:1998

ISO/IEC 14102:1995

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Australian/New Zealand Standard

Information technology Guideline for evaluation and selection of CASE tools

AS/NZS 14102:1998 This Joint Australian/New Zealand Standard was prepared by Joint Technical Committee IT/15, Software Engineering. It was approved on behalf of the Council of Standards Australia on 18 August 1998 and on behalf of the Council of Standards New Zealand on 20 July 1998. It was published on 5 November 1998.

The following interests are represented on Committee IT/15: Australian Association of Chief Information Officers Australian Bankers Association Australian Computer Society Australian Computer Society National Software Industry Committee Australian Electrical and Electronic Manufacturers Association Australian Information Industry Association Australian Society for Technical Communication Computer Aided Software Engineering Special Interest Group Department of Defence, Australia Griffith University Quality Society of Australia Software Quality Association Software Verication Research Centre Telstra Corporation University of New South Wales University of South Australia University of Technology, Sydney

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Review of Standards. To keep abreast of progress in industry, Joint Australian/ New Zealand Standards are subject to periodic review and are kept up to date by the issue of amendments or new editions as necessary. It is important therefore that Standards users ensure that they are in possession of the latest edition, and any amendments thereto. Full details of all Joint Standards and related publications will be found in the Standards Australia and Standards New Zealand Catalogue of Publications; this information is supplemented each month by the magazines The Australian Standard and Standards New Zealand, which subscribing members receive, and which give details of new publications, new editions and amendments, and of withdrawn Standards. Suggestions for improvements to Joint Standards, addressed to the head office of either Standards Australia or Standards New Zealand, are welcomed. Notication of any inaccuracy or ambiguity found in a Joint Australian/New Zealand Standard should be made without delay in order that the matter may be investigated and appropriate action taken.

This Standard was issued in draft form for comment as DR 98111.

AS/NZS 14102:1998

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Australian/New Zealand Standard

Information technology Guideline for evaluation and selection of CASE tools

First published as AS/NZS 14102:1998.

Published jointly by: Standards Australia 1 The Crescent, Homebush NSW 2140 Australia Standards New Zealand Level 10, Radio New Zealand House, 155 The Terrace, Wellington 6001 New Zealand
ISBN 0 7337 2223 7

ii

PREFACE
This Standard was prepared by the Joint Standards Australia/Standards New Zealand Committee IT/15, Software Engineering, with assistance from Joint Standards Australia/Standards New Zealand Committee QR/3, Software Quality Systems. It is identical with, and has been reproduced from, ISO/IEC 14102:1995, Information technology Guideline for evaluation and selection of CASE tools. The objective of this Standard is to provide organizations intending to adopt computer-aided software engineering (CASE) tools in support of their software life cycle processes, with a guideline for the consistent and effective evaluation and selection of such tools. This Standard contains processes, activities and tasks that are to be applied in identifying organizational requirements for CASE tools, mapping these requirements to CASE tool characteristics to be evaluated and, based on measurements of the defined characteristics, selecting the most appropriate CASE tool(s) from the available alternatives. The number of this Standard is not reproduced on each page; its identity is shown only on the cover and title pages. The term informative has been used in this Standard to define the application of the annex to which it applies. An informative annex is only for information and guidance. For the purpose of this Standard, the source text should be modified as follows: (a) (b) (c) The words this Australian/New Zealand Standard should replace the words this International Standard wherever they appear. A full point should be substituted for a comma where it appears as a decimal marker. References to international Standards should be replaced by references, where appropriate, to the following Australian or Joint Australian/New Zealand Standards: Australian or Joint Australian/New Zealand Standard AS 2645 Information processing Documentation symbols and conventions for data, program and system flowcharts, program network charts and systems resources charts

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Reference to International Standard or other publication ISO 5807 Information processing Documentation symbols and conventions for data, program and system flowcharts, program network charts and system resources charts

ISO/IEC 9216 Information technology Software product evaluation Quality characteristics and guidelines for their use 12119 Information technology Software packages Quality requirements and testing Information technology Software life-cycle processes

AS/NZS 4216 Information technology Software product evaluation Quality characteristics and guidelines for their use 4366 Information technology Software packages Quality requirements and testing

12207

ISO/IEC 12207 Information technology Software life cycle processes

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CONTENTS
Page

1 2 3

Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Normative references . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Definitions and acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3.1 3.2 Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1 3 4 4 5 6 6 7 7 8 8 8 9 10 10 11 12 13 13 13 14 15 16 16

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Overview of evaluation and selection of CASE tools . . . . . . . . . .

4.1 4.2 4.3 4.4 4.5 Initiation process . . . . . . . . . . Structuring process . . . . . . . . Evaluation process . . . . . . . . . Selection process . . . . . . . . . . General process considerations 4.5.1 Sequencing of processes 4.5.2 Reducing cost and risk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Initiation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5.1 5.2 5.3 Goal setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Establishing selection criteria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Project planning and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Structuring process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.1 Requirements definition . . . . . . . . . . . . . . . . 6.1.1 Organizational information gathering 6.1.2 Requirements identification . . . . . . . . 6.1.3 Requirements structuring . . . . . . . . . CASE tool information gathering . . . . . . . . . Identifying final candidate CASE tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.2 6.3

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Evaluation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.1 7.2 Preparing for evaluation Evaluating CASE tools . 7.2.1 Measurement . . 7.2.2 Rating . . . . . . . . 7.2.3 Assessment . . . . Evaluation reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18 18 19 19 20 20 21 23 23 23 24 24 25 25 26 26 27 29 30 31 31 32 33 34 36 36 37 39 40 40 41 41 43 44 44 45 45

7.3

8
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Selection process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.1 8.2 8.3 8.4 Preparing for selection . . . . . . . . . Applying the selection algorithm . Recommending a selection decision Validating the selection decision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CASE tool characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.1 Functionality - characteristics related to life-cycle processes . 9.1.1 Characteristic: Management Process . . . . . . . . . . . . . 9.1.2 Characteristic: Development Process . . . . . . . . . . . . . 9.1.2.1 Subcharacteristic: Modeling . . . . . . . . . . . . . 9.1.2.2 Subcharacteristic: Construction . . . . . . . . . . . 9.1.3 Characteristic: Maintenance Process . . . . . . . . . . . . . 9.1.4 Characteristic: Documentation Process . . . . . . . . . . . 9.1.5 Characteristic: Configuration Management Process . . 9.1.6 Characteristic: Quality Assurance Process . . . . . . . . . 9.1.7 Characteristic: Verification Process . . . . . . . . . . . . . . 9.1.8 Characteristic: Validation Process . . . . . . . . . . . . . . . Functionality - characteristics related to CASE tool usage . . . 9.2.1 Characteristic: Environment in which the CASE tool operates . . . . . . . . . . . . . . . . . . . . . . . . . . 9.2.2 Characteristic: CASE tool integrability . . . . . . . . . . . 9.2.3 Characteristic: Aspects of the CASE tools application General quality characteristics . . . . . . . . . . . . . . . . . . . . . . . 9.3.1 Characteristic: Functionality . . . . . . . . . . . . . . . . . . . 9.3.2 Characteristic: Reliability . . . . . . . . . . . . . . . . . . . . . 9.3.3 Characteristic: Usability . . . . . . . . . . . . . . . . . . . . . . 9.3.4 Characteristic: Efficiency . . . . . . . . . . . . . . . . . . . . . 9.3.5 Characteristic: Maintainability . . . . . . . . . . . . . . . . . 9.3.6 Characteristic: Portability . . . . . . . . . . . . . . . . . . . . . General characteristics not related to quality . . . . . . . . . . . . 9.4.1 Characteristic: Acquisition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9.2

9.3

9.4

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Page
9.4.2 9.4.3 9.4.4 Characteristic: Implementation . . . . . . . . . . . . . . . . . . . . . . Characteristic: Support Indicators . . . . . . . . . . . . . . . . . . . . Characteristic: Evaluation or Certification . . . . . . . . . . . . . . 46 46 47

Annex A Considerations on the use of this International Standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Annex B Examples of selection algorithms . . . . . . . . . . . . . . . . . . . . Annex C Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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48 50 55

Copyright

STANDARDS AUSTRALIA / STANDARDS NEW ZEALAND

Users of Standards are reminded that copyright subsists in all Standards Australia and Standards New Zealand publications and software. Except where the Copyright Act allows and except where provided for below no publications or software produced by Standards Australia or Standards New Zealand may be reproduced, stored in a retrieval system in any form or transmitted by any means without prior permission in writing from Standards Australia or Standards New Zealand. Permission may be conditional on an appropriate royalty payment. Australian requests for permission and information on commercial software royalties should be directed to the head office of Standards Australia. New Zealand requests should be directed to Standards New Zealand. Up to 10 percent of the technical content pages of a Standard may be copied for use exclusively in-house by purchasers of the Standard without payment of a royalty or advice to Standards Australia or Standards New Zealand. Inclusion of copyright material in computer software programs is also permitted without royalty payment provided such programs are used exclusively in-house by the creators of the programs. Care should be taken to ensure that material used is from the current edition of the Standard and that it is updated whenever the Standard is amended or revised. The number and date of the Standard should therefore be clearly identified. The use of material in print form or in computer software programs to be used commercially, with or without payment, or in commercial contracts is subject to the payment of a royalty. This policy may be varied by Standards Australia or Standards New Zealand at any time.

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vi

NOTES

1 AUSTRALIAN/NEW ZEALAND STANDARD

Information technology - Guideline for the evaluation and selection of CASE tools

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Scope

This International Standard deals with the evaluation and selection of CASE tools, covering a partial or full portion of the software engineering life cycle. It establishes processes and activities to be applied for the evaluation of CASE tools and selecting the most appropriate CASE tools from several candidates. These processes are generic, and organizations must tailor them to meet organizational needs. The CASE tool evaluation and selection processes should be viewed in the larger context of the organizations technology adoption process. This International Standard provides: a. b. Guidance on identifying organizational requirements for CASE tools. Guidance on mapping those requirements to CASE tool characteristics to be evaluated. A process for selecting the most appropriate CASE tool from several tools, based on measurements of the defined characteristics.

c.

Primary users of this International Standard are organizations that intend to adopt CASE tools to support their software life cycle processes. CASE tool suppliers may also use this International Standard to describe characteristics of their CASE tools. This International Standard is not intended to apply to: a. Software engineering frameworks whose purpose is to provide mechanisms for data, control and presentation integration.

COPYRIGHT

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AS/NZS 14102:1998, Information technology Guideline for evaluation and selection of CASE tools

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