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ELISETTE DAAMS
is a facility management consultant for TOPdesk. She is specialized in implementing Health and Safety solutions.
used and needs restocking is an example of such a call, but you could also report loose cables or other potentially dangerous situations at the office. We also recommend including Health and Safety in the HR commencement procedure. When setting up a new workstation, you can check whether it obstructs emergency escape routes, for instance. Moreover, you can add the new employee to the mandatory Health and Safety instruction list.
The Operations Management module makes it easy to keep track of recurring maintenance tasks. The tasks to be performed are automatically added to the responsible partys task list. If you have operators that do not regularly log in to TOPdesk, you can use emails to automatically update them about upcoming tasks.