Professional Documents
Culture Documents
My Business Advocate
Building Better Communities by Building Better Businesses
Seven Things to Avoid to Improve Your Marketing Message
Excerpted from the book, Mind Capture: How You Can Stand Out in The Age of Advertising Deficit Disorder (2008 - Morgan James
Publishing). Reprinted with permission from the author, Tony Rubleski. Taken from A Mind Capture, the premier marketing, publicity,
motivitational and sales newsletter for entrepreneurs, sales professionals and agents of positive change. Subscription information available at
tony@mindcapturegroup.com or fax inquiry to 616-844-0814. Don't miss Tony's workshop on October 8, 2009. sue@southkent.org for info.
1. Not using a headline. Think of of dollars, a rich uncle, incredible correspondence
the headline as an ad for your ad. patience, and your product or service • Using meter mail versus a "live"
Most people still miss this step and is truly geared to the mass market stamp
pay the price in wasted opportunities (rare), this is an incredibly naive and • Using white envelopes like
and few if any people noticing their dangerous answer to a very important everyone else with poorly writtten
ad or message. Enough said. question related to target marketing. teaser copy/or messages typed on
the front of the envelope
2. Not targeting the best 3. Not customizing the message. • A toll-free reply number or general
prospects. I feel silly having to In the age of digital there's an website address to direct leads
remind businesses of all shapes and amazing thing still occurring in and responses to call or send an
sizes that this is vital to increase your offline marketing that most people email inquiry
chance of response or the number never catch. The more presonalized
of people noticing your message. I or customized a message is to a 4. Your logo is not a headline.
have a trick marketing question I ask prospect the higher the chance of it Good grief. As I peruse through
audiences that throws most of them. getting looked at by the target. This is business magazines, newspapers,
Who's your customer? Many times I something direct marketeering pros direct mail pieces, stacks of ad
hear the standard reply such as "Any understand, but 99.9% of the market critiques or glance at billboards and
business looking to..." or "Everyone's never really grasps. other visual media I'm continually
a possible candidate for what we offer." Dead giveaways that I often see are: amazed at why companies are so hell
Newsflash: Unless you have millions • General salutations in marketing bent on putting their logo on the top
letter, versus specific matching of their messages.I'm baffled as to
names
Coming Events • Labels on mailings versus hand- (continued on page 10)
• Burgers 'n Brats Networking written, personalized looking
•
Social
3rd Fridays!
9/17
9/18
Referral Leads at Free Burgers 'n Brats Social
• Metro South Multi Chamber The Activation and services as well as
After Hours Event 9/24 Retention Committee members of the
• Metro South Multi Chamber invites you to an evening Board of Directors
T. Rubleski 10/8 picnic at beautiful Pinery and representatives
• Chamber After Hours 10/8 Park in Wyoming. from your Chamber
• Board Elections-Ballot Ambassadors on hand
Mark your calendar for to welcome you to
Deadline 10/15
Thursday, September 17 the Chamber and to
• 3rd Fridays! 10/18
from 5 to 7 pm and join introduce you to others
• Legislative Luncheon 10/26
us for some great burgers attending.
• Orientation Breakfast 11/9
• Chamber After Hours 11/12 and brats and all of the side dishes
to go with them. Pinery Park is A $70 Sponsorship Package and a
• Santa Parade 12/6 limited number of $35 Showcase
• Annual Meeting and located across from the Wyoming
Senior Center near City Hall and tables are still available. Contact
Silent Auction 1/29/2010 sue@southkent.org to reserve your
the Justice Center on Michael in
Wyoming. spot. There is no cost to attend
Calendars on Pages 4 & 5 but please pre-register so we have
Log on to www.southkent.org enough for everyone to eat. And
for details. There will be businesses on hand
showcasing their products and most important of all, don't forget
to bring lots of business cards!
YOUR CHAMBER MANAGEMENT
2009 Board of Directors Opinion by John
*indicates Executive Committee Member September 2009
*John Crawford - President & CEO By John J. Crawford, Jr.
*Todd Duncan - Consumers Energy, Board Chair President & CEO
*Steve Marshall- MAS Advisory Service, Chair, Fin. &
Budget 5th Metro Cruise® a Big Success
*Norine Mulvihill - Sr. V. Chair - American Diabetes
Association Special congratulations and thanks to all of the
*Kathey Batey - Priority Health/Spirited companies that sponsored this year’s 28th Street Metro
Presentations Cruise®. Check them out at www.metrocruise.org – and
*Brent Holland - Chameleon Ltd. tell them you appreciate their support! We sure do!
*Skip Knapp - EdwardJones Investments The Cruise was organized by a group of dedicated
*Tom Kruisenga - The Kruisenga Agency, Past volunteer Members as well as your Chamber Staff. We
Chair hosted well over 150,000 visitors to the area to see more
*Brent Vander Kolk - Vander Kolk & Vander Kolk than 7,000 awesome special interest cars. Businesses
PLC, Legal Counsel all over participated in record numbers. Every car you
Community Relations Division (Blue) see at an event like this has an owner and a fascinating
*Kathey Batey - Vice Chair story behind it and the best part of the event is getting
Tommy Brann - Brann’s Steakhouse & Grille to know some of these people and hear their story.
Dan Van Dyke - PCO Associates, LLC Special kudos goes to Chairman Rick Sturim of Steve’s
*Brent Vander Kolk - Vander Kolk & Vander Antique Auto Repair. Rick stepped in as Chair when
Kolk,.PLC Dan Van Dyke had to step down for health reasons.
Lillian VanderVeen - Lenger Travel Services Rick was served capably by Charlie Steen as Vice-Chair and
Member Relations Division (Red) Car Owner Relations, Denise Hughes who professionally
*Brent Holland - Vice Chair handled PR, Gregg Howard of Moving Solutions Group
Richard Chrisman - Hungerford, Aldrin, Nichols & who handled the giant job of site management and
Carter logistics. A special member of the committee this year is
Danna Mathiesen - Mercantile Bank Erin Bowen of Lenger Travel. Erin is a senior at GVSU
John Schwartz - AT&T and majoring in Hospitality & Event Planning and
headed up Visitor Relations for the Cruise.
Membership Development Division (Gold)
*Skip Knapp - Vice Chair Others who worked tirelessly too include Bob
Bob O'Callaghan - Citadel Broadcasting O’Callaghan and Christina Elsenbroek of Citadel
Rob Wells - VantagePointe Financial Group Broadcasting (a tip of the hat to the entire Citadel team
– a super bunch of professionals!), Lillian VanderVeen
Financial Development Division (Green) of Lenger Travel, Lt. Scott Gardner of the Wyoming PD,
*Norine Mulvihill - Sr. Vice Chair Laurie Hable of AT&T, Janna Falicki from WMU, Jerry
Betsy Artz - Loeks Theaters (Celebration Cinema) Ducat from Grand Rapids First Church and Joel Iakiri
Joel Iakiri - Huntington Bank from Huntington Bank . Our own Board Chairman,
David Szidik - Proforma Infinite Marketing Todd Duncan of Consumers Energy, was awesome in
Matt Uhl - National City his upbeat spirit, leadership and tireless efforts all week
long!
Ex-Officio
Carol Sheets - City of Wyoming, Mayor Bravo to the entire Metro Cruise® team! Everyone is
Richard Root - City of Kentwood, Mayor tired, sore and happy this week following the vent. On
Curtis Holt - City of Wyoming, Manager average, the Cruise committee walked between 20 and
Bill Doren - Chamber Foundation Chair 45 miles putting on this great event. Thanks to all of
you! You did a Great Job!
My Business Advocate,
Copyright 2009 Metro South Chambers - Multi-Chamber Events
Wyoming-Kentwood Area Chamber of Commerce The Chamber Board approved our ongoing relationship
590 - 32nd Street SE with our neighboring Chambers to co-promote a number
Wyoming, MI 49548-2345 of events in the coming months. Watch for details
Tel: 616-531-5990
about the September 24 Metro South Chambers After
Fax: 616-531-0252
Newsletter/Advert Information: sue@southkent.org
Hours and other great business-building events coming
up! And that’s my...
Building Better Communities by Opinion by John
Building Better Businesses
BUSINESS GROWTH
The Biggest and Best Networking Event
of the Year – Oct 29th!
The Business Growth Committee NewsTalk Radio Advertising and Direct
is pleased to announce the SOUTH Mail to W-K Area businesses.
KENT BUSINESS CONNECTIONS
Event on Thursday, October 29th from The Lunch ‘n Learn will feature Penny
11:30 pm to 7:00 pm at Applause Georgevich, Executive Director from
Banquet Center on 28th Street. This BNI Michigan on How to Build Your
event combines a Lunch ‘N Learn, a Business with Referrals! from 11:30
Business Expo, and a Membership am to 1:00 pm Cost for the Lunch ‘n Plan on the Lunch 'n Learn at the South
Drive Reception -- all on one action Learn is $15 for Chamber Members Kent Business Connections Expo on
packed afternoon. and $21 for Not Yet Members. Thursday, October 29th Presented by the
Business Growth Committee, part of the
Sponsorship and Showcase Table A Membership Drive Reception
Member Relations Division.
information are now available. (Free Appetizers/Cash Bar) from 5
Sponsorships are available until p.m. to 7:00 p.m. will be held in the Looking to Grow your
Expo area for new members and not
September 8th at $300, $600 and
$1200 levels. Sixty-six showcase yet members to meet the Board of Business?
tables are available to Chamber Directors, Committee Chairs and other by Amanda Lewis, gNetworks
members for only $175 before active members. Chair for the Business Growth Committee
September 18th, and for $275 after Like last year, this event will be the
September 18th, if space is still The Business Growth committee
biggest and best networking event will be starting roundtable
available, so get your applications in of the year. Please plan on your
A.S.A.P. discussions on solutions that may
involvement as a sponsor, showcaser
or attendee. Contact julie@southkent.
assist our members in growing
Open to and marketed to all METRO their business. The committee
SOUTH CHAMBER Members and org or call the Wyoming-Kentwood Area
Chamber of Commerce at 616-531- meets on the second Tuesday of
Not Yet Members through multiple
5990 for further details. each month at 9am at the Chamber
Chamber Newsletters, E-mail Blasts,
Office. The round table discussion
will start each month at 9:30am.
Social Please join us!
Interested in Free Online
Networking Advertising? This month’s topic
is is Merchant Circle. Merchant Circle
is a social networking site for
Good small businesses. The site allows
businesses to upload pictures,
Business! create blogs, post coupons, and
newsletters for free. In addition, it
allows business owners to connect
with other merchants. Small
Businesses looking to increase their
exposure on Search Engines, may
benefit from Merchant Circle’s free
services.
To learn more about Merchant
Sponsoring Circle, or share your experience
Chamber with the site’s services, please join
us September 10th, as we discuss
Events how Merchant Circle has helped
some chamber members grow their
is business.
September 2009
Sun Mon Tue Wed Thu Fri Sat
Staff Meetings 1 4p
2 8:15a 3 8a 4 5
Ambassadors @ Chamber Recruiting
on the
Main Street Pub Foundation Committee
Thursday
before 3rd
Fridays! and
on all other
Fridays at
10am
6 7 8 Noon 9 10 11 12
Gov Matters at 8a
the Chamber PAC
4p 9-11a SCORE
Education by appt.
Comm @
Celebration
South
13 14 8a 15 11 a 16 8am 17 7:30a
18 19
Gov Matters at Santa Parade Activation & 11:30a-1p
CEO Exch,
Wyoming Committee Retention 9a
3rd Fridays!
City Hall 10a, Bus Growth Pizzazz Banquet
Finance Burgers 'n Brats 1p
11:30a, Social Chamber
Executive 5-7p Pinery Pk Partners
Committee NEWSLETTER
DEADLINE
20 21 22 23 24 10 am
3rd Fri!
25 26
Comm
11:30a
Board Mtg
5-7 pm
Metro South
Chamber After
Hours
27 28 29 11 a 30 31
Santa Parade
Committee
To see why it makes sense to roll your 401(k) to Edward Jones, call today.
S.A. (Skip) Knapp III 4641 N. Breton Ct., SE
Financial Advisor www.edwardjones.com Member SIPC Kentwood, MI 49508
1801 Breton Rd SE, Ste E
Phone: 616.656.1090
Grand Rapids, MI 49506 E-mail: Brinks.Law.Firm@
616-942-5770 Prodigy.net
WEB: BrinksLawFirm.com
CALENDAR OF EVENTS
October 2009
Sun Mon Tue Wed Thu Fri Sat
Staff Meetings 1 8a 2 3
on the Recruiting
Thursday Committee
before 3rd
Fridays! and
on all other
Fridays at
10am
11 12 8a 13 11a 14 8a 15 7:30a 16 17
Gov Matters at Santa Parade Activation & CEO Exchange, 11:30a-1p
Kentwood City Committee Retention 9a Bus Growth- 3rd Fridays!
Hall 10a, Location TBA
Finance 1p
11:30a, Chamber
Executive Partners
Committee NEWSLETTER
DEADLINE
18 19 20 21 22 10 a 23 24
3rd Fri! Comm
11:30a
Board of
Directors
25 26 27 11a 28 29 1-7 pm 30 31
Santa Parade South Kent
Committee Business
Connections
(Expo -
Lunch 'n Learn-
Networking)
Sponsorships Available
Hello Chamber Member Reader!
Platinum Sponsor - $2000 ($1400 for Chamber Members)
• Four of your company banners (provided by you) hung on site at the Forest of Fear. I am contacting you today to make you aware of an
• Your business’s name mentioned as a sponsor on 104.5 WSNX radio ads.
• Your business’s coupon added to our Great Deals Magazine Full Page ad. opportunity in which you can expose your business to over
• Your business’s coupon or flyer (provided by you) distributed with every 7,000 people in the Grand Rapids area while also supporting
Forest of Fear. Ticket sold. a local non-profit organization.
• Your business’s logo placed on all Forest of Fear coupons that are distributed. For the past eight years, the Kentwood Jaycees
• A link from the Forest of Fear web site to your business. have run a fundraising project called The Forest of Fear.
• Fifty free Forest of Fear tickets. The Forest of Fear is an outdoor haunted attraction. This
• Ten free memberships for the Kentwood Jaycees is the primary fundraiser supporting our organization and
it enables us to run many community projects such as
Gold Sponsor - $1000 ($700 for Chamber Members) Easter Egg Hunts, Holiday Charity Programs, and Relay
• Three of your company banners (provided by you) hung on site at the Forest of Fear.
• Your business’s coupon (provided by you) distributed on all nights for Life. However, this is a very costly project to run and we
with each Forest of Fear Ticket. are looking for financial support and in kind donations from
• Your business’s coupon added to our Great Deals Magazine Full Page ad. local area businesses. We are always in need of products
• Your business’s name mentioned as a sponsor on 104.5 WSNX radio ads. or services that would reduce our expenses – such as
• Your business’s logo placed on all Forest of Fear coupons that are distributed. building supplies, printing services, or volunteer incentives
• A link from Forest of Fear web site to your business. such as free services or free meals. Also, we are looking for
• Twenty free Forest of Fear tickets. businesses to allow us to place coupons and posters for the
• Seven free membership for the Kentwood Jaycees Forest of Fear at your place of business for the month of
October.In return we can help you promote your business
Silver Sponsor - $500 ($350 for Chamber Members)
• Two of your company banners (provided by you) hung on site at the Forest of Fear. with advertising on site at the Forest of Fear or we could
• Your business’s logo placed on all Forest of Fear coupons that are distributed. bring a giant monster to your place of business to help you
• A link from the Forest of Fear web site to your business. with a special promotion.
• Fifteen free Forest of Fear tickets. Thank you for taking the time to read this, and to
• Five free memberships for the Kentwood Jaycees. support the Forest of Fear. The Forest of Fear is a strictly
volunteer operation, with over 400 volunteers helping us each
Bronze Sponsor - $250 ($175 for Chamber Members) year. For more details, please contact:
• One of your company banners (provided by you) hung on site at the Forest of Fear.
• Your business’s logo placed on all Forest of Fear coupons that are distributed.
• A link from the Forest of Fear web site to your business. Jenny Dukarski
• Six free Forest of Fear tickets. Forest of Fear Chairperson 2008-2006
• Two free memberships for the Kentwood Jaycees. jennydooda@yahoo.com (989) 737-4466
Contact Jenny Dukarski! jennydooda@yahoo.com (989) 737-4466
MEMBER NEWS AND NOTES
Member Spotlight Showcase Welcome New
Board Executives meet monthly and select the
outstanding volunteer and Committee for their Your Members
effort and results on behalf of WKACC.
Business Children's Assessment Center-
Thomas Zook, 616-336-5160
August Volunteer Friday, Sept. 18
of the Month 11:30 am to 1 pm Dad's Tent & Party Rental -Dave
Congratulations to Erin
Our last luncheon at Pizzazz Banquet Parrish, 616-863-8988
Bowen on being named
Volunteer of the Month. Center with catering by Schnitz' Deli.
Members pay only $15 with early Neighborhood Church Ministries-
Erin is an intern from Grand Valley John Hulett, 616-974-2000
registration. Not-yet-members and late
State University working on her
member registration is still only $21.00 Whooo...
major in Hospitality with a minor in
Event Planning. She is working part Showcase tables are available for
time with Lenger Travel Center. In September and October while they
her duties at the Chamber she works last. Reserve yours today for only an
with this years 28th Street Metro additional $35.00.
Cruise® Committee as Director of
Visitor Relations. She is responsible Contact sue@southkent.org for
for the VIP Tent and organizing the more information or download the Do You Know That
Event Program among other duties. application at www.southkent.org. Should Be A Member?
The biggest homework assignment Register on-line and don't forget your
ever! Nice Job Erin. business cards!
August Committee of the Month Renewing Members
• Action Tire Center • Hairstyles by Janet
3rd Fridays Exchange Luncheon
• Alliance For Health • Hancock Chimney Service
Committee received the nod in
• Amerikam, Inc TWENTY YEARS!!!
recognition of the work they do on
• Applied Imaging Systems • Harmelink Associates
our monthly networking luncheon.
• Apply With Us Staffing • HME Incorporated
(This is the only WKACC committee
• Aurora Pond • Kentwood Physical Therapy
that holds a member event every
• Auto Finance, Inc • Lake Michigan Credit Union
month).
• Buchanan Auto Service • Middleton Printing
The event averages 40 businesses • Business Update Publication • Noto’s Old World Italian Dining
attending each month in with two • Cascade Winery • Prime Products, Inc
months so far in 2009 topping 70 • CBS Outdoor • Quick Printing Co, Inc
member businesses in attendance. • Cedar Rock Automotive, Inc • Real Pro Auto – Eastern Ave
• Chris’ Therapeutic Touch • Standard Computer Systems,
The committee continues to meet • Country Inn & Suites Inc
monthly to work to improve your • Custom Enterprises, Inc • Thomsons Auto Repair, LLC
networking and showcasing • Eckhoff & DeVries Painting & • Hyatt Place Grand Rapids
experiences. Wallcovering South
• Edward Jones Investments • Travelodge
Committee Members include: – Knapp • Van Hydraulics, Inc
Linda Singer- Michigan Lake • Exactgraphics • Wyoming Public Schools
to Lake Bed and Breakfast • GFS Marketplace • Your Way Realty
Association (Chair), • Grand Rapids Inn
Lisa O'Callaghan- Citadel • H James Telman Renew early or on time
Broadcasting (past Chair) for bonus benefit offers!
Jeane Ripley- Custom Designed
Draperies by Jeane Member Milestones
Dennis Kavanagh- Central Businesses listed on this page are marking a Member Milestone. Please
Payment Corp. take the time to welcome new members and congratulate renewing
Our Master of Ceremonies is David members, especially those celebrating an anniversary, on their continuing
Szidik from Proforma Infinite support of YOUR Chamber of Commerce.
Marketing For more information on any of these members log on to www.southkent.
Sue Bynum- Chamber Staff org and click on information request or call 616-531-5990 for more details.
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