Configuring Avaya 9600 Series Phones With Juniper SSG 20

Avaya CAD-SV
Configuring the 96xx VPN enabled phone with Juniper SSG-20 for IPSec Based
authentication mechanism Issue 1.0
10th October 2009

ABSTRACT
These Application Notes describe the steps for configuring the Juniper Secure Services
Gateway 20 Security Platform with a policy-based IPSec VPN and XAuth enhanced
authentication to support the Avaya 96xx VPN enabled Phone. The sample configuration
presented in these Application Notes utilizes a shared IKE Group ID to streamline the VPN
configuration and management, IP Network Region segmentation to logically group and
administer 96xx VPN enabled Phones and NAT-T for IPSec traversal of Network Address
Translation devices.
____________________________________________________________________________________
_____________________________________________________________________________________
www.support.avaya.com,
Page: 1
11/18/2009
Avaya Inc. Proprietary. Use pursuant to Company Instructions.
_____________________________________________________________________________________
TABLE OF CONTENTS
____________________________________________________________________________________
1.
NETWORK TOPOLOGY ----------------------------------------------------------------------------------------------------------- 6
2.
EQUIPMENT AND SOFTWARE VALIDATED -------------------------------------------------------------------------------- 8
3.
Juniper SSG-20 CONFIGURATION --------------------------------------------------------------------------------------------- 9
3.1
Access SSG 20 -------------------------------------------------------------------------------------------------------------------- 9
3.2
Configure Juniper SSG Ethernet Interfaces-------------------------------------------------------------------------------10
3.3
IP Address Pool ------------------------------------------------------------------------------------------------------------------13
3.4
Routes-------------------------------------------------------------------------------------------------------------------------------13
3.5
Configure Default Route--------------------------------------------------------------------------------------------------------13
3.6
Configure Route to IP Pool Address range--------------------------------------------------------------------------------15
3.7
Local User Configuration-------------------------------------------------------------------------------------------------------15
3.8
XAuth Users -----------------------------------------------------------------------------------------------------------------------17
3.9
Local User Group Configuration----------------------------------------------------------------------------------------------18
3.9.1
IKE User Group-------------------------------------------------------------------------------------------------------------------19
3.9.2
Xauth User Group----------------------------------------------------------------------------------------------------------------19
3.10
VPN ----------------------------------------------------------------------------------------------------------------------------------20
3.10.1
AutoKey IKE Gateway Configuration - Phase 1----------------------------------------------------------------------21
3.10.2
AutoKey IKE VPN Tunnel Configuration - Phase 2 -----------------------------------------------------------------23
3.11
XAuth Configuration -------------------------------------------------------------------------------------------------------------26
3.11.1
XAuth Server Defaults-------------------------------------------------------------------------------------------------------26
3.11.2
Enable XAuth Authentication for AutoKey IKE gateway -----------------------------------------------------------27
3.12
H.323 ALG -------------------------------------------------------------------------------------------------------------------------28
3.13
Security Policies ------------------------------------------------------------------------------------------------------------------28
4.
Avaya 96xx VPN Enabled IP Phone CONFIGURATION.-----------------------------------------------------------------31
4.1
96xx series IP Phone Firmware ----------------------------------------------------------------------------------------------31
4.2
Configuring Avaya 96xx series IP Phone ----------------------------------------------------------------------------------31
4.3
46xxsettings.txt File------------------------------------------------------------------------------------------------------------34
5.
TROUBLE SHOOTING ------------------------------------------------------------------------------------------------------------38
5.1
IKE Phase 1 no response. -----------------------------------------------------------------------------------------------------38
5.2
Incorrect IKE Phase 2-----------------------------------------------------------------------------------------------------------39
5.3
Invalid Username, password: -------------------------------------------------------------------------------------------------39
5.4
Invalid IKEID and PSK: ---------------------------------------------------------------------------------------------------------39
5.5
Phone displaying connecting---------------------------------------------------------------------------------------------39
_____________________________________________________________________________________
Page: 2
11/18/2009
_____________________________________________________________________________________
5.6
No gateway address:------------------------------------------------------------------------------------------------------------40
6.
CONCLUSION------------------------------------------------------------------------------------------------------------------------41
7.
REFERENCES -----------------------------------------------------------------------------------------------------------------------42
_____________________________________________________________________________________
Page: 3
11/18/2009
_____________________________________________________________________________________
____________________________________________________________________________________
Introduction.
____________________________________________________________________________________
The Avaya 96xx VPN enabled Phone is software based Virtual Private Network (VPN) client integrated
into the firmware of an Avaya 96xx release 3.1 IP Telephone. This enhancement allows the Avaya IP
Telephone to be plugged in and used seamlessly over a secure VPN from any broadband Internet
connection. Avaya IP Telephone models 9620, 9620C, 9620L, 9630, 9640, 9650, 9650C, 9670 support VPN
feature.
Avaya 96xx VPN enabled Phone extends the support of head-end VPN gateways to include Juniper security
platforms. The configuration steps described in these Application Notes utilize a Juniper Secure Services
Gateway (SSG) model 20. However, these configuration steps can be applied to Juniper Netscreen and ISG
platforms using the ScreenOS version specified in Section 3.
The sample network provided in these Application Notes implements the following features of the Juniper
SSG 20 and Avaya 96xx VPN enabled Phone:
Policy-Based IPSec VPN
The policy-based VPN feature of the Juniper SSG allows a VPN Tunnel to be directly associated with a
security policy as opposed to a route-based VPN being bound to a logical VPN Tunnel interface. Because
no network exists beyond a VPN client end-point, policy-based VPN tunnels are a good choice for VPN
end-point configurations such as with the Avaya 96xx VPN enabled Phone.
XAuth User Authentication
The XAuth protocol enables the Juniper SSG to authenticate the individual users of the 96xx VPN enabled
Phone. The XAuth user authentication is in addition to the IKE IPSec VPN authentication. The IKE and
XAuth authentication steps of the Avaya 96xx VPN enabled Phone is as follows:
Step 1.
Phase 1 negotiations: the Juniper SSG authenticates the Avaya 96xx VPN enabled Phone by
matching the IKE ID (Group Name) and Pre-Shared key (Group password) sent by the Avaya
96xx VPN enabled Phone. If there is a match, the Juniper SSG XAuth process begins.
Step 2.
XAuth: the Juniper SSG XAuth server prompts the Avaya 96xx VPN enabled Phone for user
credentials (Username and Password). If the Avaya 96xx VPN enabled Phone is configured to
store user credentials in flash memory, the Avaya 96xx VPN Phone responds to the Juniper
SSG with the stored credentials without user involvement. Otherwise the Avaya 96xx Phone
displays a prompt for username and password to be manually entered.
Step 3.
Phase 2 negotiations: Once the XAuth user authentication is successful, Phase 2 negotiations
begin.
_____________________________________________________________________________________
Page: 4
11/18/2009
_____________________________________________________________________________________
XAuth Dynamic IP Address Assignment

The XAuth protocol enables the Juniper SSG appliance to dynamically assign IP addresses from a
configured IP Address pool range. The assignment of IP address ranges to Avaya 96xx VPN enabled
Phones enables Avaya Communication Manager to map the Avaya 96xx VPN enabled Phones into IP
Network Regions.
Shared IKE Group ID
The shared IKE ID feature of the Juniper SSG appliance facilitates the deployment of a large number of
dialup IPSec VPN users. With this feature, the security device authenticates multiple dialup VPN users
using a single group IKE ID and Preshared key. Thus, it provides IPSec protection for large remote user
groups through a common VPN configuration. XAuth user authentication must be used when implementing
Shared IKE Group ID.
IP-Network-Region Segmentation
A common deployment for the Avaya 96xx VPN enabled Phones is in a home network environment with
limited bandwidth. The G.729 codec with 30 ms is recommended for such bandwidth constrained
environments. Avaya Communication Manager IP Network Regions allow IP endpoints to be logically
grouped together to apply unique configuration settings, including the assignment of specific codecs.
_____________________________________________________________________________________
Page: 5
11/18/2009
_____________________________________________________________________________________
____________________________________________________________________
1. NETWORK TOPOLOGY
____________________________________________________________________
Fig 1: The sample Test Network diagram for configuring 96xx VPN enabled phones with Juniper SSG20 for
Secure IPSec based authentication.
The sample network implemented for these Application Notes is shown in Figure 1. The Corporate/Trusted
IP Network location contains the Juniper SSG-20 VPN Router functioning as perimeter security device and
VPN head-end. The Avaya S8730 Server and Avaya G700 Media Gateway are also located at the Corporate
_____________________________________________________________________________________
Page: 6
11/18/2009
_____________________________________________________________________________________
IP Network.
The Avaya 96xx series VPN Enabled IP Phones are located in the Home/Untrusted network and configured
to establish an IPSec tunnel to the Public IP address of the Juniper VPN Router. The Juniper VPN Router
will assign IP addresses to the 96xx series VPN enabled IP Phones. The assigned IP addresses, also known
as the inner addresses, will be used by the 96xx series IP Phones when communicating inside the IPSec
tunnel and in the private corporate network to Avaya Communication Manager.
_____________________________________________________________________________________
Page: 7
11/18/2009
_____________________________________________________________________________________
____________________________________________________________________
2. EQUIPMENT AND SOFTWARE VALIDATED

____________________________________________________________________
Table 1 lists the equipment and software/firmware versions used in the sample configuration provided.
Equipment
Avaya G700 Media Gateway with S8300.
Avaya 96xx Telephone
Juniper SSG-20
Software Version
Avaya Communication Manager 3.1 Build 4.0 and above.
Release 3.1
6.1.0r5.0 (Firewall + VPN).
Table 1 Equipment Version Information
_____________________________________________________________________________________
Page: 8
11/18/2009
_____________________________________________________________________________________
____________________________________________________________________
3. Juniper SSG-20 CONFIGURATION

____________________________________________________________________
Juniper SSG 20 are included in the sample configuration as described in Section 2. The primary difference
in the configuration between these Juniper SSG 20s is IP address assignment and IP Pool address range.
The configuration steps utilize the Web User Interface (WebUI) of the Juniper SSG 20.
3.1
1.
Access SSG 20
From a serial connection to the Console port of the Juniper SSG, log in and access the Command
Line Interface using a Terminal Emulation application such as Windows HyperTerm. Execute
the following commands to configure the Juniper SSG Ethernet interface 0/0. This enables
access to the Juniper SSG WebUI.
SSG20-> set interface ethernet0/0 ip 192.168.14.150/24
SSG20-> set interface ethernet0/0 ip manageable
1
From a web browser, enter the URL of the Juniper SSG WebUI management interface, https://<IP
address of the SSG>, and the following login screen appears. Log in using a user name with administrative
privileges.
2
The Juniper SSG WebUI administration home page appears upon successful login. Note the
ScreenOS Firmware Version in the Device Information section.
_____________________________________________________________________________________
Page: 9
11/18/2009
_____________________________________________________________________________________
3.2
Configure Juniper SSG Ethernet Interfaces
The Juniper SSG 20 has four build-in Ethernet interfaces, Ethernet 0/0 Ethernet 0/3. The steps below
configured Ethernet 0/0 to a Trust security zone facing the internal corporate network and Ethernet 0/1 to an
Untrust security zone facing the public internet. The Avaya 96xx VPN enabled Phone will interact with
Ethernet 0/1 when establishing an IPSec Tunnel.
3.2.1 Configure Ethernet 0/0:

1
From the left navigation menu, select Network > Interfaces. The Network Interfaces List screen
appears. The IP address is already populated for Ethernet0/0 from the basic configuration of Section 4.1.
Select Edit for Ethernet 0/0
2
From the Ethernet 0/0 properties page, configure the highlighted fields shown below. All remaining
fields can be left as default. Select OK to save.
Ethernet 0/0 connects to the private corporate network making it a trusted interface. It is placed in the Trust
security zone of the Juniper SSG. The Service Options selected and enabling Manageability are related to
the interface being in the Trust zone.
_____________________________________________________________________________________
Page: 10
11/18/2009
_____________________________________________________________________________________
3.2.2 Configure Ethernet 0/1 Interface:

1
From the Network Interfaces List screen, select Edit for Ethernet 0/1
2
From the Ethernet 0/1 properties page, configure the highlighted fields shown below. All remaining
fields can be left as default. Select OK to save.
_____________________________________________________________________________________
Page: 11
11/18/2009
_____________________________________________________________________________________
Because Ethernet0/1 is in the Untrust zone and not configured as manageable, all service options are
disabled.
_____________________________________________________________________________________
Page: 12
11/18/2009
_____________________________________________________________________________________
3.3
IP Address Pool
The XAuth protocol enables the Juniper SSG to dynamically assign IP addresses from a configured IP
Address pool range to IPSec clients such as the Avaya 96xx VPN enabled Phone.
The following steps create the IP Address Pool:
1
From the left navigation menu, select Objects > IP Pools.
On the IP Pools list page, select New.
2
From the IP Pools Edit page, populate the highlighted fields shown below then select OK to save.
The IP Pool Name is a descriptive name for this IP Pool. Once configured, this name will appear in the IP
Pool Name drop-down menu of Section 4.8.
Ensure the IP address range does not conflict with addresses used throughout the corporate trusted network.
3. The IP Pools list page displays the new address pool entry.
3.4
Routes
The sample configuration requires two new route entries be added to the Juniper SSG routing table, one
specifying the default route and one specifying the network address range entered for the IP Address Pool in
Section 4.3. Although several routing options exist in the Juniper SSG platform, static routes are used for
this sample configuration.
3.5
Configure Default Route
_____________________________________________________________________________________
Page: 13
11/18/2009
_____________________________________________________________________________________
1
From the left navigation menu, select Network > Routing > Destination
The Route Entries screen similar to the one below appears.
2
Configure the highlighted fields shown below. All remaining fields can be left as default. Select OK
to save.
Select trust-vr from drop down menu then New The 0.0.0.0/0 network indicates the default route when no
other matches existing in the routing table. The route is going to the next hop out interface Ethernet 0/2 to
the public internet.
_____________________________________________________________________________________
Page: 14
11/18/2009
_____________________________________________________________________________________
3.6
Configure Route to IP Pool Address range
1
2
From the Route Entries screen, select trust-vr from the drop down menu then select New.
to save.
The IP Address / Netmask is the network used for the IP Address Pool in Section 4.3. The Gateway IP
Address specifies the next hop route of the trusted corporate network.
3.7
Local User Configuration
The sample configuration includes two different user types; IKE users and XAuth users.
IKE users are typically associated with a device such as the Avaya VPN enabled Phone and are used to
authenticate the actual device during the establishment of the IPSec tunnel.
XAuth users are remotely authenticated users who access a head-end security gateway via an AutoKey IKE
VPN tunnel. Whereas the authentication of IKE users is actually the authentication of an individuals
device, Avaya VPN enabled Phone, the authentication of XAuth users is the authentication of the individual
_____________________________________________________________________________________
Page: 15
11/18/2009
_____________________________________________________________________________________
themselves.
3.7.1 IKE User

The following steps create an IKE user to be used by Avaya VPN enabled Phones for IKE authentication.
1.
From the left navigation menu, select Objects > User > Local > New. Configure the
highlighted fields shown below. All remaining fields can be left as default. Select OK to
save.
The Number of Multiple Logins with Same ID parameter specifies the number of end-points that can
concurrently establish IPSec tunnels using this identity. This number must equal or exceed the number of
Avaya VPN enabled Phones accessing this Juniper SSG.
IKE Identity, combined with a Pre-Shared Key, is used to identify the end-point when an initial IKE Phase
one dialog begins. The format of the IKE Identity used is of an email address. As described in Section 5.2,
the Group Name field of the Avaya VPN enabled Phone must match this IKE Identity string.
ssg20@avaya.com is used in these Application Notes however any email address string can be used.
2. The local Users list page displays the new IKE user:
_____________________________________________________________________________________
Page: 16
11/18/2009
_____________________________________________________________________________________
3.8
XAuth Users
Three XAuth user accounts, wasim, ganesh, kdas etc are created in the sample configuration for users of the
Avaya 96xx VPN enabled Phones. The following steps create a user account for wasim. Follow the same
steps to create accounts for ganesh, kdas etc.
The XAuth server of the Juniper SSG provides the authentication of these users. The users of the Avaya
96xx VPN enabled Phone will need to be supplied with their user name and password. Users will be
prompted on the phone display to enter this information as the Avaya 96xx VPN enabled Phone establishes
the IPSec tunnel or the password can be stored the 96xx VPN enabled Phones flash memory, see Section 5.2
for additional detail.
1.
From the left navigation menu, select Objects > User > Local > New. Configure the
highlighted fields shown below. All remaining fields can be left as default. Select OK to
save.
Follow the same steps for each additional user.
_____________________________________________________________________________________
Page: 17
11/18/2009
_____________________________________________________________________________________
2. The local Users list page displays the new XAuth users:
3.9
Local User Group Configuration
User groups have the benefit of being able to create one policy for the user group and that policy
automatically applies to all members of a group. This eliminates the need to create polices for each
_____________________________________________________________________________________
Page: 18
11/18/2009
_____________________________________________________________________________________
individual user.
The sample configuration includes two different types of User Groups: IKE and XAuth. The IKE users and
XAuth users created in Section 4.5 must now be added to an IKE Group and an XAuth Group respectfully.
3.9.1 IKE User Group

1. From the left navigation menu, select Objects > User > Local Groups > New.
Enter a descriptive Group Name. Select the vpnphone-ike user name from the Available Members column
on the right. Select the << icon to move the user name to the Group Members column on the left. Select
OK to save.
2. The Local Groups list page displays the new IKE group:
3.9.2 Xauth User Group

1
From the left navigation menu, select Objects > User > Local Groups > New. Enter a descriptive
Group Name. Select the wasim, ganesh and kdas user names from the Available Members column on the
_____________________________________________________________________________________
Page: 19
11/18/2009
_____________________________________________________________________________________
right. Select the << icon to move the user name to the Group Members column on the left. Select OK to
save.
2
The Local Groups list page displays the new XAuth group:
3.10 VPN
Setting up the VPN tunnel encryption and authentication is a two-phase process.
Phase 1 covers how the Avaya 96xx VPN enabled Phone and the Juniper SSG will securely negotiate and
handle the building of the tunnel.
Phase 2 sets up how the data passing through the tunnel will be encrypted at one end and decrypted at the
other. This process is carried out on both sides of the tunnel.
Table 3 provides the IKE Proposals used in the sample configuration including the proposal name used
by the Juniper SSG.
_____________________________________________________________________________________
Page: 20
11/18/2009
_____________________________________________________________________________________
Phase
Encryption/
Authentication
Method
DiffieHellman
Group
Encryption
Algorithm
Hash
Algorithm
P1
P2
Pre-Shared Key
ESP
2
2
3DES
AES128
MD5
SHA-1
Life
Time
(sec)
SSG Proposal
Name
28800 pre-g2-3des-md5
3600 g2-esp-aes128-sha
Table 3 IKE P1 /P2 Proposals
3.10.1 AutoKey IKE Gateway Configuration - Phase 1

1.
From the left navigation menu, select VPNs > AutoKey Advanced > Gateway. Select New.
Configure the highlighted fields shown below. All remaining fields can be left as default.
Provide a descriptive Gateway Name. Selecting Custom Security Level provides access to a more complete
list of proposals available on this Juniper SSG. Selecting Dialup User Group associates the Group ssg20-grp
created in Section 4.6 to this IKE gateway.
Enter an ASCII text string for a Preshared Key that will match the text entered on the Avaya 96xx VPN
enabled Phone. Outgoing Interface is the interface which terminates the VPN tunnel. Select Advanced to
access additional configuration options.
2.
Configure the highlighted fields shown on the next page. All remaining fields can be left as default.
_____________________________________________________________________________________
Page: 21
11/18/2009
_____________________________________________________________________________________
Select Return to complete the advanced configuration, and then OK to save.

Select Security Level of Custom and the appropriate Phase 1 Proposal from the drop down menu. Refer to
Table 3 IKE P1 / P2 Proposals.
Aggressive Mode must be used for end-point negotiation such as the Avaya 96xx VPN enabled Phone.
Enable NAT-Traversal allows IPSec traffic after Phase 2 negotiations are complete to traverse a Network
Address Translation (NAT) device The Juniper SSG first checks if a NAT device is present in the path
between itself and the Avaya 96xx VPN enabled Phone. If a NAT device is detected, the Juniper SSG uses
UDP to encapsulate each IPSec packet.
_____________________________________________________________________________________
Page: 22
11/18/2009
_____________________________________________________________________________________
1
Because the IKE group was selected in Step 1 above, a pop-up window similar to the one below is
displayed as a reminder to enable the XAuth server. Section 4.8 provides the XAuth server configuration.
Select OK.
The AutoKey Advanced > Gateway list page displays the new gateway.
3.10.2 AutoKey IKE VPN Tunnel Configuration - Phase 2

1.
From the left navigation menu, select VPNs > AutoKey IKE. Select New. Configure the
highlighted fields shown below. All remaining fields can be left as default.
Provide a descriptive VPN Name. Selecting Custom Security Level provides access to a more complete list
of proposals available on the Juniper SSG. Select Predefined for Remote Gateway and the select the Remote
Gateway name entered in Section 4.7.1, vpnphone-gw, from the drop-down menu.
Select Advanced to access additional configuration options.
_____________________________________________________________________________________
Page: 23
11/18/2009
_____________________________________________________________________________________
2.
Configure the highlighted fields shown below. All remaining fields can be left as default. Select
Return to complete the advanced configuration, and then OK to save.
Select Security Level of Custom and the appropriate Phase 2 Proposal from the drop down menu. Refer to
Table 3 IKE P1 / P2 Proposals.
Replay Protection protects the encrypted IPSec traffic from man-in-the-middle replay attacks by including a
sequence number with each IKE negotiation between the IKE endpoints.
Bind to None uses the outgoing interface, Ethernet 0/2, for all VPN tunnel traffic.
_____________________________________________________________________________________
Page: 24
11/18/2009
_____________________________________________________________________________________
3. The AutoKey IKE list page displays the new IKE VPN:
_____________________________________________________________________________________
Page: 25
11/18/2009
_____________________________________________________________________________________
3.11 XAuth Configuration

The Juniper SSG has a local XAuth server integrated within the ScreenOS operating system.
Alternatively, an external Radius server can be used.
These Application Notes implement the local ScreenOS XAuth server. The following steps configure the
default and IKE gateway specific settings of the local XAuth server.
3.11.1 XAuth Server Defaults

1.
From the left navigation menu, select VPNs > AutoKey Advanced > XAuth Settings. Configure
the highlighted fields shown below. All remaining fields can be left as default. Select Apply when complete.
Select the IP Pool Name created in Section 4.3 from the drop down menu. This defines the IP Address range
used when IP addresses are dynamically assigned to the Avaya VPN enabled Phone by the XAuth server
during IKE setup. DNS and WINS IP addresses are also dynamically assigned by the XAuth server.
_____________________________________________________________________________________
Page: 26
11/18/2009
_____________________________________________________________________________________
3.11.2 Enable XAuth Authentication for AutoKey IKE gateway

1. From the left navigation menu, select VPNs > AutoKey Advanced > Gateway. The list page displays the
IKE gateway created in Section 4.7.1 as shown below. Select Xauth under the Configure column for the
vpnphone-gw IKE gateway.
2 Configure the highlighted fields shown below. All remaining fields can be left as default. Select OK
when complete to save settings.
_____________________________________________________________________________________
Page: 27
11/18/2009
_____________________________________________________________________________________
3.12 H.323 ALG

1.
From the left navigation menu, select Configuration > Advanced > ALG > Configure. Uncheck the H323 check box to globally disable the H.323 Application Layer Gateway.
3.13 Security Policies

1.
From the left navigation menu select Policies. Any currently configured security policies are
displayed. Create a security policy for traffic flowing from the Untrust zone to the Trust zone. On the top of
the Policies page select Untrust on the From drop-down menu and Trust on the To drop-down menu. Select
the New button on top right corner of page to create the new security policy.
2
when complete to save settings. Enter a descriptive policy Name to easily identify this policy in the policy
list and logs.
_____________________________________________________________________________________
Page: 28
11/18/2009
_____________________________________________________________________________________
Selecting Dial-Up VPN from the Source Address drop down menu and Any from the Destination Address
defines the VPN tunnel as the traffic originator.
Selecting Tunnel from the Action field drop down menu indicates the action the SSG will take against
traffic that matches the first three criteria of the policy: Source Address, Destination Address, and Service.
All matching traffic will be associated with a particular VPN Tunnel specified in the Tunnel field.
Selecting vpnphone-vpn from the Tunnel VPN drop down menu associates the VPN enabled Phone VPN
tunnel to the Action.
Check the Modify matching bidirectional VPN policy to have the SSG create a matching VPN policy for
traffic flowing in the opposite direction.
_____________________________________________________________________________________
Page: 29
11/18/2009
_____________________________________________________________________________________
4. The Policies list page displays the new Dial-Up VPN policy:
_____________________________________________________________________________________
Page: 30
11/18/2009
_____________________________________________________________________________________
____________________________________________________________________
4. Avaya 96xx VPN Enabled IP Phone CONFIGURATION.

____________________________________________________________________
4.1
96xx series IP Phone Firmware
The Avaya 96xx series (3.1) VPN-Enabled IP Phone firmware must be installed on the phone prior to the
phone being deployed in the remote location. The firmware version of Avaya IP telephones can be identified
by viewing the version displayed on the phone upon boot up or when the phone is operational by selecting
the Options hard button View IP Settings soft button Miscellaneous soft button Right arrow
hard button. The Application file name displayed denotes the installed firmware version.
As displayed in Table 1, 96xx series IP Phone firmware includes 3_1 in the name. This allows for easy
identification of firmware versions incorporating VPN capabilities.
4.2
Configuring Avaya 96xx series IP Phone
The Avaya 96xx series IP Phone configuration can be administered centrally from an HTTP server through
46xxsettings.txt file (mentioned in section 5.3) or locally on the phone. These Application Notes utilize the
local phone configuration method. Refer to [1] and [2] for details on a centralized configuration.
1. There are two methods available to access the VPN Configuration Options menu from the 96xx series IP
Phone.
[A]. During Telephone Boot: During the 96xx series IP Phone boot up, * key can be used to enter the Configuration mode is displayed
on the telephone screen as shown below.
100 Mbps Ethernet
* to program
(Please note that the * key can also be used to enter the configuration mode till tunnel building procedures
is not complete). When the * key is pressed, it will ask for Enter Code: we need to Press Mute Button +
PROCPSWD (default 27238) (Mute + 2-7-2-3-8 + #) and then press # to Enter into the phone configuration
mode.
Go to ADDR (Address Procedures) and update it with the below details.
_____________________________________________________________________________________
Page: 31
11/18/2009
_____________________________________________________________________________________
Phones IP Address
0.0.0.0 (Will be assigned from the IP pool configured on the VPN gateway
or by the Internal DHCP server if the VPN gateway is configured as DHCP
Relay).
Call Servers IP Address
192.168.1.201 (Avaya Communication manager IP address).

0.0.0.0 (Will be assigned by the VPN gateway or by the Internal DHCP
server if the VPN gateway is configured as DHCP Relay).
0.0.0.0 (Will be assigned by the VPN gateway or by the Internal DHCP
server if the VPN gateway is configured as DHCP Relay).
A.B.C.D (Internal HTTP server IP address in dotted decimal format from
the network which contains the Avaya Communication Manager).
A.B.C.D (Internal HTTPS server IP address in dotted decimal format from
the network which contains the Avaya Communication Manager).
Router IP Address
Subnet Mask
Http Server
Https Server IP Address
802.1Q
Auto
VLAN ID
VLAN Test
60
Press Exit to come out of the ADDR procedures.

2. Scroll down to the last option VPN. Note that the VPN configuration parameters will not be edited until
the value of VPNPROC parameter is set to 2. (To do this open the upload directory of file server, open the
file 46xxsettings.txt file and append it with SET VPNPROC 2 and upload this new 46xxsettings.txt file
into the avaya 96xx IP phone). It is recommended to set the value of VPNPROC to 2 while uploading the
VPN enabled binary into the phone. Use Right Navigation key to go to the next screen options. (Note that
the values will not be saved until Right-Navigation key is pressed even if Save button is pressed). The
External addresses will be reflected only after rebooting the phone.
The configuration values of one of the 96xx series IP Phones used in the sample configurations are shown in
Table 2 below.
No.
Option
Value
VPN :
Enabled
VPN Vendor:
Cisco
192.168.8.150
Gateway Address:
(Outside/Untrust interface IP
address of VPN
gateway)
External Router:
External Phone IP Address:
192.168.1.1 (Or provided by

dhcp from home Network).
192.168.1.2 (Or Same as
_____________________________________________________________________________________
Page: 32
11/18/2009
_____________________________________________________________________________________
above).
255.255.255.0 (Or Same as
External Subnet Mask:
External DNS Server:
Encapsulation :
4500-4500
Copy TOS:
No
10
Auth. Type:
PSK with XAUTH
11
VPN User Type:
1 User
12
VPN User:
13
Password Type:
above).
(Provided by Service
provider).
(VPN username i.e. ganesh

as per our notes)
Save in Flash
********* (I.e. Remote
14
User Password:
password i.e. ganesh as per

our notes).
(Group name i.e.
15
IKE ID (Group Name):
ssg20@avaya.com as per
our notes).
16
IKE ID Type:
User_FQDN
17
IKE Xchg Mode:
Aggressive.
18
IKE DH Group:
19
IKE Encryption Alg:
Any
20
IKE Auth. Alg. :
Any
21
IKE Config. Mode:
Enabled
22
IPsec PFS DH Group:
23
IPsec Encryption Alg:
Any
24
IPsec Auth. Alg.:
Any
25
Protected Network:
0.0.0.0/0
26
IKE Over TCP:
Never
[B] While phone is operational in VPN enabled Mode.

_____________________________________________________________________________________
Page: 33
11/18/2009
_____________________________________________________________________________________
Press Mute button + procpswd + # to enter the craft procedures and follow the above steps to
program the VPN enabled phone.
4.3
46xxsettings.txt File
The 46xxsetting.txt file contains variable values used by the 96xx phone during the setup of the IPSec
VPN tunnel. The variables specific Nortel for Local credentials authentication are listed below.
Descriptions of each variable and the values used in the sample configuration are shown.
##########################################################################################
## VPN Mode
## 0: Disabled, 1: Enabled.
##########################################################################################
SET NVVPNMODE 1
##########################################################################################
## Vendor.
## 1: Juniper/Netscreen,
2. Cisco
## 3: Checkpoint/ Nokia
4: Other
## 5: Nortel.
##########################################################################################
SET NVVPNSVENDOR 1
##########################################################################################
## Encapsulation Type.
## 0: 4500-4500,
1: Disabled
## 2: 2070-500,
## 4: RFC (500-500)
##########################################################################################
SET NVVPNENCAPS 0
##########################################################################################
## Copy TOS.
## 1: Yes,
2: No
##########################################################################################
SET NVVPNCOPYTOS 2
##########################################################################################
## Authentication Type.
##
## [For Cisco/Juniper/Checkpoint/Other]
## 3: PSK,
4: PSK with Xauth
## 5: RSA signatures with Xauth, 6: Hybrid Xauth
## 7: RSA signatures.
##
## [Nortel Authentication Type]
## 1: Local credentials,
2: Radius Credentials.
## 3: Radius SecureID,
4: Radius Axent.
##########################################################################################
SET NVVPNAUTHTYPE 1
##########################################################################################
## VPN User Type.
## 1: Any,
2: User
##########################################################################################
SET NVVPNUSERTYPE 2
_____________________________________________________________________________________
Page: 34
11/18/2009
_____________________________________________________________________________________
##########################################################################################
## VPN User name.
##########################################################################################
SET NVVPNUSER ganesh
##########################################################################################
## Password Type.
## 1: Save in Flash,
2: Erase on reset
## 3: Numeric OTP,
4: Alpha-Numeric OTP
## 5: Erase on VPN termination.
##########################################################################################
SET NVVPNPSWDTYPE 1
##########################################################################################
## User Password.
##########################################################################################
SET NVVPNPSWD ganesh
##########################################################################################
## IKE ID (Group Name).
##########################################################################################
SET NVIKEID ssg20@avaya.com
##########################################################################################
## Preshared Key (Group Password).
##########################################################################################
SET NVIKEPSK avaya123
##########################################################################################
## IKE ID Type.
## 1: IPv4_ADDR,
2: FQDN
## 3: USER_FQDN,
9: DER_ASN1_DN
## 11: Key ID
##########################################################################################
SET NVIKEIDTYPE 3
##########################################################################################
## IKE Xchg Mode.
## 1: Aggressive,
2: Identity Protect.
##########################################################################################
SET NVIKEXCHGMODE 1
##########################################################################################
## IKE DH Group.
##########################################################################################
SET NVIKEDHGRP 2
##########################################################################################
## IKE Encryption Algo.
## 1: AES-128,
2: 3DES
## 3: DEs
4: AEs-192
## 5: AES-256
0: Any
##########################################################################################
SET NVIKEP1ENCALG 0
##########################################################################################
## IKE Auth algo.
## 0: Any,
1: MD5
## 2: SHA-1
##########################################################################################
SET NVIKEP1AUTHALG 0
##########################################################################################
## IKE Config Mode.
## 0: Enabled,
1: Disabled.
_____________________________________________________________________________________
Page: 35
11/18/2009
_____________________________________________________________________________________
##########################################################################################
SET NVIKECONFIGMODE 0
##########################################################################################
## IPsec PFS DH group.
##########################################################################################
SET NVPFSDHGRP 2
##########################################################################################
## IPsec Encryption Algo.
## 1: AES-128,
2: 3DES
## 3: DES
4: AEs-192
## 5: AES-256
6: None
## 0: Any
##########################################################################################
SET NVIKEP2ENCALG 0
##########################################################################################
## IPsec Authentication Algo.
## 0: Any,
1: MD5
## 2: SHA-1
##########################################################################################
SET NVIKEP2AUTHALG 0
##########################################################################################
## Protected Network.
##########################################################################################
SET NVIPSECSUBNET 0.0.0.0/24
##########################################################################################
## IKE Over TCP.
## 0: Never,
1: Auto
## 2: Always
##########################################################################################
SET NVIKEOVERTCP 0
##########################################################################################
## Craft access
## 0: Enabled,
1: only view option is available?
##########################################################################################
SET PROCSTAT 0
##########################################################################################
## VPN craft access
## 0: disabled,
1: view only
## 2: View and edit.
##########################################################################################
SET VPNPROC 2
##########################################################################################
## Call Server address
##########################################################################################
##SET MCIPADD 192.168.1.162
##########################################################################################
## Craft code
##########################################################################################
SET PROCPSWD 27238
##########################################################################################
## VPN craft access code
##########################################################################################
SET NVVPNCODE 876
##########################################################################################
## SNMP String
##########################################################################################
_____________________________________________________________________________________
Page: 36
11/18/2009
_____________________________________________________________________________________
##SET SNMPSTRING public

##########################################################################################
_____________________________________________________________________________________
Page: 37
11/18/2009
_____________________________________________________________________________________
____________________________________________________________________
5. TROUBLE SHOOTING
____________________________________________________________________
This section offers some common configuration mismatches between the 96xx series IP Phone and the
Juniper VPN Router to assist in troubleshooting. The key events of the logs are highlighted in bold. Juniper
VPN Router log messages can be access through
REPORTS -- > SYSTEM LOG -- > EVENT from the
main web management interface.
5.1
IKE Phase 1 no response.
If we given user name are incorrect we will get VPN Tunnel Failure Message.
VPN tunnel failure
Retry
Details
Sleep
If we press Retry Soft key again it will retry to establish the tunnel.
If we press Details Soft key.
We can see IKE Phase 1 no response
IKE Phase 1 no response
Restart
Program
Back
Press Program soft key it will redirect to Craft Code Screen

Enter Code:
# = OK
Give Craft Code and it will redirect to Craft Procedures Screen here select VPN and press Start soft
key.
Press forward soft key on the phone and check the IKE Exchange mode, Check IKE Phase1
parameters on VPN gateway and phone is correct or not, Check the IP pool is configured properly and
also same pool name it is mentioned in Profiles -- >Groups -- > Base -- > Edit -- > Connectivity -- >
Address pool.
_____________________________________________________________________________________
Page: 38
11/18/2009
_____________________________________________________________________________________
5.2
Incorrect IKE Phase 2
If we given incorrect IKE Phase 2 Settings then we will get VPN Tunnel Failure Message
VPN tunnel failure
Retry
Details
Sleep
If we press Retry soft key again it will retry to establish the tunnel.
If we press Details soft key we can see Invalid configuration screen.
Invalid configuration
Restart
Program
Back
Press Program soft key it will redirect to Craft Code Screen

Enter Code:
# = OK
Give procpswd and it will redirect to local configuration Procedures Screen here select VPN and press
Start soft key
Press forward soft key on the phone and it will go to IKE Phase 2 Screen, here check the IKE Phase 2
Screen Settings is correct or not.
5.3
Invalid Username, password:
Re-enter the correct VPN Username (as configured in the user database) and correct VPN user password.
5.4
Invalid IKEID and PSK:
Goto the local procedure configuration page (using details Softkey -- > program -- > procpswd) on the
phone and re-enter the correct (configured on the VPN gateway) group name and group password. Group
name should be of the form user@xyz.com. Check the Group password.
5.5
Phone displaying connecting
This issue can be resolved by the administrators who have access to the Avaya Communication manager
and Nortel VPN Gateway. Open the web interface of the Nortel VPN gateway. Check the entered routes are
_____________________________________________________________________________________
Page: 39
11/18/2009
_____________________________________________________________________________________
correct. Check that the phone requests are able to reach the ACM and also phone gets response from the
ACM (Trace using any sniffing software e.g. Ethereal/Wireshark). Open up the 46xxsettings.txt file and
enter SET VPNTTS 0. Reboot the phone with the correct file server IP address.
5.6
No gateway address:
Goto to the local procedures configuration page (using details Softkey -- > program -- > procpswd) -- >
ADDR -- > Enter the valid Gateway (Avaya Communication Manager) address.
_____________________________________________________________________________________
Page: 40
11/18/2009
_____________________________________________________________________________________
____________________________________________________________________
6. CONCLUSION
____________________________________________________________________
The Avaya 96xx series IP Phone combined with Juniper SSG VPN Gateway security appliance
provides a secure solution for remote worker telephony over any broadband Internet connection.
These Application Notes demonstrate the interoperability of the Avaya 96xx Phone with the Juniper
VPN Gateway using Secure IPSec method.
_____________________________________________________________________________________
Page: 41
11/18/2009
_____________________________________________________________________________________
____________________________________________________________________
7. REFERENCES
[1] Avaya solutions and Interoperability Test labs. Application Notes for Configuring Avaya VPN
enabled Phone with Juniper Secure Services Gateway using Policy-Based IPSec VPN and XAuth
Enhanced Authentication Issue 1.0
[2] Juniper Networks: Concepts & Examples ScreenOS Reference Guide; Volume 5: Virtual
Private Networks Release 5.4.0, Rev. A
http://www.juniper.net/techpubs/software/screenos/screenos5.4.0/CE_v5.pdf
[3] Secure Services Gateway (SSG) 500 Series Hardware Installation and Configuration Guide
ScreenOS Version 5.4.0
http://www.juniper.net/techpubs/hardware/netscreen-systems/netscreensystems54/SSG_HW_revA.pdf
[4] Cameron R., Cantrell C., Killion D., Russell K., Tam K. (2005) Configuring NetScreen Firewalls.
Rockland: Syngress Publishing, Inc.
http://juniper.net/training/jnbooks/configuring_nscn_firewalls.html
[5] Avaya VPN enabled Phone documentation and software download.
http://support.avaya.com/japple/css/japple?PAGE=Product&temp.productID=280576&temp.releaseID=
280577
[6] Additional Avaya Application Notes and Resources are available,
http://www.avaya.com/gcm/master-usa/en-us/resource/
Avaya Inc. All Rights Reserved.
Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by and are
registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of
their respective owners. The information provided in these Application Notes is subject to change without
notice. The configurations, technical data, and recommendations provided in these Application Notes are
believed to be accurate and dependable, but are presented without express or implied warranty. Users are
responsible for their application of any products specified in these Application Notes.
_____________________________________________________________________________________
Page: 42
11/18/2009
_____________________________________________________________________________________

Configuring Avaya 9600 Series Phones With Juniper SSG 20

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Configuring Avaya 9600 Series Phones With Juniper SSG 20

Uploaded by

Copyright:

Available Formats

Avaya CAD-SV

10th October 2009

NETWORK TOPOLOGY ----------------------------------------------------------------------------------------------------------- 6

EQUIPMENT AND SOFTWARE VALIDATED -------------------------------------------------------------------------------- 8

Juniper SSG-20 CONFIGURATION --------------------------------------------------------------------------------------------- 9

Access SSG 20 -------------------------------------------------------------------------------------------------------------------- 9

Configure Juniper SSG Ethernet Interfaces-------------------------------------------------------------------------------10

IP Address Pool ------------------------------------------------------------------------------------------------------------------13

Configure Default Route--------------------------------------------------------------------------------------------------------13

Configure Route to IP Pool Address range--------------------------------------------------------------------------------15

Local User Configuration-------------------------------------------------------------------------------------------------------15

XAuth Users -----------------------------------------------------------------------------------------------------------------------17

Local User Group Configuration----------------------------------------------------------------------------------------------18

IKE User Group-------------------------------------------------------------------------------------------------------------------19

Xauth User Group----------------------------------------------------------------------------------------------------------------19

AutoKey IKE Gateway Configuration - Phase 1----------------------------------------------------------------------21

AutoKey IKE VPN Tunnel Configuration - Phase 2 -----------------------------------------------------------------23

XAuth Configuration -------------------------------------------------------------------------------------------------------------26

XAuth Server Defaults-------------------------------------------------------------------------------------------------------26

Enable XAuth Authentication for AutoKey IKE gateway -----------------------------------------------------------27

H.323 ALG -------------------------------------------------------------------------------------------------------------------------28

Security Policies ------------------------------------------------------------------------------------------------------------------28

Avaya 96xx VPN Enabled IP Phone CONFIGURATION.-----------------------------------------------------------------31

96xx series IP Phone Firmware ----------------------------------------------------------------------------------------------31

Configuring Avaya 96xx series IP Phone ----------------------------------------------------------------------------------31

TROUBLE SHOOTING ------------------------------------------------------------------------------------------------------------38

IKE Phase 1 no response. -----------------------------------------------------------------------------------------------------38

Incorrect IKE Phase 2-----------------------------------------------------------------------------------------------------------39

Invalid Username, password: -------------------------------------------------------------------------------------------------39

Invalid IKEID and PSK: ---------------------------------------------------------------------------------------------------------39

Phone displaying connecting---------------------------------------------------------------------------------------------39

XAuth Dynamic IP Address Assignment

2. EQUIPMENT AND SOFTWARE VALIDATED

Table 1 Equipment Version Information

3. Juniper SSG-20 CONFIGURATION

Configure Juniper SSG Ethernet Interfaces

3.2.1 Configure Ethernet 0/0:

3.2.2 Configure Ethernet 0/1 Interface:

Configure Default Route

Configure Route to IP Pool Address range

Local User Configuration

3.7.1 IKE User

Local User Group Configuration

3.9.1 IKE User Group

3.9.2 Xauth User Group

Table 3 IKE P1 /P2 Proposals

3.10.1 AutoKey IKE Gateway Configuration - Phase 1

Select Return to complete the advanced configuration, and then OK to save.

3.10.2 AutoKey IKE VPN Tunnel Configuration - Phase 2

3.11 XAuth Configuration

3.11.1 XAuth Server Defaults

3.11.2 Enable XAuth Authentication for AutoKey IKE gateway

3.12 H.323 ALG

3.13 Security Policies

4. Avaya 96xx VPN Enabled IP Phone CONFIGURATION.

96xx series IP Phone Firmware

Configuring Avaya 96xx series IP Phone

Call Servers IP Address

192.168.1.201 (Avaya Communication manager IP address).

Press Exit to come out of the ADDR procedures.

External Phone IP Address:

192.168.1.1 (Or provided by

External Subnet Mask: