ORGANIZATION DYNAMICS ASSIGNMENT II ONLINE MEDICAL STORES Submitted By:Surabhi Srivastav Shreya Arora Yatin Dhall Onkar Singh

h Ankur Chauhan

Industry background Pharmaceutical industry The pharmaceutical industry develops, produces, and markets drugs or pharmaceuticals licensed for use as medications. Pharmaceutical companies are allowed to deal in generic and/or brand medications and medical devices. They are subject to a variety of laws and regulations regarding the patenting, testing and ensuring safety and efficacy and marketing of drugs. Internet Pharmacy Since about the year 2000, a growing number of Internet pharmacies have been established worldwide. Many of them are actually operated by brick-and-mortar community pharmacies that serve consumers online and those that walk in their door.While most Internet pharmacies sell prescription drugs and require a valid prescription, some Internet pharmacies sell prescription drugs without requiring a prescription. Many customers order drugs from such pharmacies to avoid the "inconvenience" of visiting a doctor or to obtain medications which their doctors were unwilling to prescribe.The Online Medical Store provides medicines online. Users can come across different medical remedies for their distress with a faster and easier way. Just upload the prescription and purchase medicines at your doors. Online medical store have an unbound connectivity with users at any time. Users can locate their nearest medical store and get the medicines at a faster rate. The online medical store presents various medical brands to users from a collection of medicines from different manufacturing organizations. The major advantage for people to purchase in the online medical store is the cheapest cost for medicines. In an online medical store there is no need of spending money in traditional cost for running the retail

business. A renowned online medical store has several branches throughout the country from where they deliver many health care products to the people.

Service Description Online medical store guides users to find the best medical products and provides the finest medical support to them. Users can purchase as many as medical products through a single order. People can avail attractive discount offers too. The online medical store delivers trust worth service to customers. Users can pay after receiving the medicines. The user details will be transparent only to the online medical store where he orders.

People can access the online medical store through their mobile while on the move. Besides easier access, the online medical store provides users the best financial service and time management. The online medical store assists people on their medication methods also. Proper information about the medicines, expire dates, new medication practices are the other services given by the online medical stores.

Users feel uncomfortable while they are in need of medical support in private condition. They get into difficult situations to buy private medicines directly towards the pharmacy. Using online medical store, one may come across these issues by getting the medicines with a proper description. Online medical stores furnish 24/7 support to customers. Engaging around the clock makes them to open a wide user network and to increase sales every time. As we all know Pharmaceutical Industry is growing fast. Computerization is need for all retailers and distributors to keep up with the phase. To run medical business successfully there are many monotonous and difficult task needs to be focused. Information, if Expiry Product Month/ Year wise, Stock Maintaining, Track of Non-Moving or Dead Stock products, and so many such other things required lots of manpower. But it also not give you guarantee of 100% accurate result. To support Retailers who dont have additional manpower and want to handle all missions individually introduces the new pharmaceutical software which is easy to use and which helps in stock management, sales invoice, expiry item management, quick search for items and quick bill, data security and data backup. With the introduction of online pharmacies in the year 2005, the market growth increased drastically and rapidly with people switching to online medicine Shops. In comparison to other online drugstores across the globe, Indian drugstores offer much cheaper medicines. This is the reason why the world consumers buy Indian made drugs more than other drugs made in other countries.

The recent advancement in the Biotechnology and information technology has made the Indian pharmaceutical industry capable of conducting drug related researches with in the country and at extensive levels.

With the Online Chemist Shops offering lucrative offers on purchasing prescription or OTC (Over the Counter) medicines, the customers are able to save money from the purchasing cost of a medicine in large amounts. Indian Pharmacies online offer various generic medicines which are much more cheaper than the branded medication. Medicines worth millions is exported to countries like U.S.A. , European Union and Japan.

The pharmaceutical industry in India is going to take a leap in the revenue generation, from U.S. $13 billion in 2013 to U.S. $20 Billiion in 2015. The following are some of the most reputed pharmaceutical companies which supply their products to Online Pharmacies in India: Cipla Ranbaxy Lupin Labs AurbindoPharma Cadila Healthcare Sun Pharma Industries Aventis Pharma

These days the pharmaceutical industry is getting merged with some of the MNCs which come to them for cost learning the cost efficiency methods and R&D. They in turn provide these companies with adequate resources for conducting their R&D. The merged companies conduct researches at the same level for third world diseases like AIDS, Cancer, etc. The main reason behind the success of Online Drugstores in India is that they sell Generic medication in more numbers than any other country. Indian pharmaceutical exports generic drugs to over 65 nations across the globe with the U.S. as its biggest market. VALUE PROPOSITION OF THE OFFERING:

Individuals and healthcare facilities and institutions from across a particular locality and around a well established colony and residential areas can enjoy the great customer service and product selection from our online service and best of medical help. Our service is available 24X7 for our clients and we also give them medical supervision and supply them the best quality products and service. We give top quality patient care even as healthcare and standards and techniques continue to evolve. We have patient positioning, therapy options, medical assistance and guidance over our toll free nos. We maintain strict quality controls which means our customers can shop with confidence and ease. We value the trust of our customers and we believe they will trust us back only if We Care!

Organization Structure and Key Departments

1. STAFFING PLAN
The Staffing Plan defines the required human resources needed to deliver the desired project deliverables. It involves the selection and assignment of a Project Team. The Staffing Plan must provide the appropriate skill sets to manage the project and to perform the tasks that produce the specified project deliverables. It also needs to provide for any additional non-labor resources such as tools, equipment, or processes used by the project team.

1.1 Manpower Planning

Manpower planning may be defined as a process by which the management ensures that the right number and the right kind of people are at the right place and time and are doing the right things(for which they are best suited) for the achievement of organisational objectives. It is the process of developing and determining objectives, policies of procurement in relation to manpower. It requires forecasting manpower needs and planning of activities to fulfill those forecast needs. It should also consider the effect of absenteeism and labour turnover. It involves anticipating the present and future requirements of the number and quality of work force in the organisation. It has two main aspects:-

Quantitative Aspect It involves determination of the number of personnel required by the company. The number of employees is determined on the basis of work-load analysis and work-force analysis. Work-load analysis is based on production and sales budgets, time study and work scheduling. Work-force analysis is an analysis of the present manpower and its future potential. Qualitative Aspect It is concerned with the determination of the type of manpower required. The quality of manpower depends upon the requirements of the job, which in turn can be determined with the help of job analysis. Job analysis is a detailed and systematic study of the job to find out the nature and qualifications of the people required for efficient performance of the job. Job analysis reveals the tasks which constitute the job, the skills and knowledge required for the successful performance of the various tasks, etc. The information obtained from job analysis is usually summarised in the form of job description and job specification. Job description is a formal and organised statement of the contents of the job. It states the nature and type of a job, working conditions, duties and responsibilities of the job, etc. Job specification states the minimum human qualities i.e. knowledge, skills,experience,etc. required to perform a job efficiently. Manpower planning is a continuous process, as the work force of an organisation is subject to constant changes.

Manpower Plan structure

Modes of recruitment :

When organizations need to hire people they either do it themselves or hire recruitment agencies to do this work for them. Then recruitment agencies need to advertise and short list candidates for available jobs. Short listed candidates are then interviewed. The purpose of these is to be able to analyze the skills of the applicants keeping the job requirements in view. A list of the tasks and competencies for a job position is effective when dealing with the identification of individual competencies.

Sources of recruitment in every company

Modes of recruitment of online medical stores The job seekers can apply for the job only through two ways : 1. Recruitment Sites that list the job vacancies and you apply directly to the company.

2. The others are Recruitment Agencies. Recruitment agencies are sales driven and need people like you to fill their vacancies. You register your CV with them and have a chat about the type of work you're looking for so they can find you a suitable job. We've collected lots of website links to different recruitment sites and agencies so that you can:

browse general recruitment sites find vacation work and placements look at sector specific recruitment search the local Councils' vacancies Search for Graduate Schemes and closing dates

Recruitment agencies work in two ways: 1. by approaching companies and offering candidates from their own files 2. advertising jobs on behalf of companies and producing a shortlist of candidates for interview Advantages

Recruitment consultants are recruitment experts it's free to register with them you benefit from their contacts

Disadvantages

no control over what happens to your CV & application may be put forward for unsuitable jobs can get forgotten if you don't keep in touch with them

As with all industries, some recruitment agencies are better than others. The Recruitment and Employment Federation has a database of member recruitment agencies who have agreed to work to high standards and a strict code of practice. You can search for agencies by type of work and location.