OPERATIONS MANAGER JOB DESCRIPTION

II/ Key job tasks of operatio s !a a"er job #es$riptio

1. Financial management Prepare and agree annual budgets for functional and support costs; Responsible for managing the budgets for all projects, and related development activities; Accountable for the effective financial management of the operations team; In support of the Chief Executive Officer, provide monthl information to enable the creation of financial results and forecasts for the Operations !eam"

2. Staff management Establish and maintain appropriate staff resources of the Operations !eam to ensure that projects are delivered" on time, on budget and to the agreed #ualit standard; !o establish clear organi$ational structures for the Operations" !eam, including responsibilities and accountabilities of individuals"

3. Operational delivery Provide technical support for the agreed redesign, development, implementation and continuous improvement of the compan %s processes as re#uired to ensure customer focus; &irect via project managers the soft'are, (no'ledge base, data base and customer support teams to overcome technical and other constraints on the deliver of projects; Assist in the development of the strategic plan for all operational activit ; Implement and monitor the annual and medium term operational plans, program and projects to meet overall objectives and agreed timings;

4. Communication and Information: Ensure effective internal communications both 'ithin the operations team and across the organi$ation"

5. Organizational ffectivene!!

)anage functions"

Increase the effectiveness and efficienc of *upport *ervices through improvements to each function" &rive initiatives in the management team and organi$ationall that contribute to long+term operational excellence" Providing consulting services on matters related to fundraising, tax and insurance #uestions, and business structure and gro'th"

," Organizational "eader!#ip

Contribute to short and long+term organi$ational planning and strateg as a member of the management team

$. %i!& 'anagement

*erve as primar liaison to legal counsel in addressing legal issues e"g" cop right, antitrust, governing instruments, partnerships, licensing etc"

(. Office 'anagement *upervise, coach and develop 'or( and professional development of the Administrative coordinator" Coordinate 'ith I! and (no'ledge management teams to lead roll+out of ne' capabilities, training, and trouble+shooting" )aximi$e existing office space"

III / Job spe$ifi$atio of operatio s !a a"er job #es$riptio

-" 0" ." 1" 2" ," 3" 4" 6" -7" --" -0" -."

At least . ears experience in /inancial )anagement" *trong bac(ground and 'or( experience in /inance" Excellent computer s(ills and proficient in excel, 'ord, outloo(, and access" Excellent communication s(ills both verbal and 'ritten" &emonstrated leadership and vision in managing staff groups and major projects or initiatives" Persuasive 'ith details and facts" &elegate responsibilities effectivel " 5no'ledge of tax and other compliance implications of non+profit status" Excels at operating in an fast pace, communit environment" Excellent people manager, open to direction and 8Collaborative 'or( st le and commitment to get the job done" Excellent interpersonal s(ills and a collaborative management st le" 9udget development and oversight experience" 5no'ledge of government contract management and 85no'ledge and experience in organi$ational effectiveness and operations management implementing best practices"

A demonstrated commitment to high professional ethical standards and a diverse 'or(place" -2" Abilit to challenge and debate issues of importance to the organi$ation" -," Abilit to loo( at situations from several points of vie'"
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*ource: http://operationsmanagerjobdescription.biz

III / Co!pe satio a # be efits

;et salar : 0"-07 <*&=month" Email: jenn "l(h"corpe>gmail"com