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Student Program Handbook

[Personal Support Worker]


September 2013

The Future of Learning

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Program Faculty !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"#! Department Administrator: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"#! Department Reception: !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"#! Academic advisors handle questions about:!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"#! Program Framework !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!""! Benefit of the Program !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!""!

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A.! Your program model route is developed in a table format that shows, by semester, all the courses that your are required to take to successfully complete $ "%! Program Model Route !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"&! your program, the hours for each course, pre-requisites, co-requisites and the minimum !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"&! grade that is required for a course or courses. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"&! '(')*$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ +#, !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"&! Program Completion Requirements !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"-! Lab !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,#! !+3'2/)9#"&'$2):.*)/.+ """""""""""""""""""""""""""""""""""""""""""""""""""""""" #$!

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Evaluation and Grading!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,%! Assignments !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,%! Missed Tests !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,%! Assignment Drop-off box !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,&!

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Now its Your Turn to Communicate with Us !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,-!

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

The Future of Learning

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Students with Disabilities !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.Q! Q.! (),/!85!/)3!?*663:3!2*68+;!*-!@85,0868/;!855135> """"""""""""""""""""""""""""""""""""" %A! Q.! (),/!,43!5*73!3B,72635!*9!@85,0868/835>"""""""""""""""""""""""""""""""""""""""""" %A! Accommodation for Religious Beliefs !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.Q! Q.! Do I get time off to celebrate my Religious Holiday? """"""""""""""""""""""""""""" %A! Q.! I like to take time out to meditate and pray. Is there any place I can do that on campus? """"""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""""" %C!

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Q.! Childcare is a real issue for me and expensive too. What can I do? """"""""""""""" %C!

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Originating Dept. Approved by: Steven Jacobs Date Issued/Revised: September, 2011/May 2013 3

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Grade Appeal !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%.! Academic Honesty !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%%! Violence Prevention and Harassment and Discrimination Prevention !!!!!!!!!%%! Student Code of Conduct !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%&! Electronic Communication Devices (ECD) !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%&! Final Exam Policy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%&! Sequencing Problems !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%-! Grading System !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%+! CIP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%+! Repeated Courses (RC) !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%+! Academic Progression !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%Q! Academic Standing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%Q! Summary of Academic Standing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%Q! Improvement of Academic Standing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%R! Program Transfers !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%R! Appeals !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%R! Graduation !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!%R! Prior Learning Credit !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&#! Failure, Non-Attendance Policy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&#! Withdrawal Policy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&#!

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Lab Availability !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&"! Lab Hours !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&"!

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Lab Technicians !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&"! Authentication !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&,! Personal Use !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&,! Disruptive Activity !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&,!

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

The Future of Learning Data Integrity !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&,!

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Equipment !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&,! Virus !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&,! Monitoring !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&,! Food/Drink !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&.!

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Printing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&.! Remote Access !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&.! Before Leaving a Lab !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&.! Further Assistance !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!&.!

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

The Future of Learning

A Warm Welcome to Centennial!


Welcome and thank you for choosing Centennial College to pursue your post secondary education. At Centennial, we strive to offer to our students programs that are current and relevant to their specific areas of study, professors with extensive professional experience and a learning environment that is respectful, safe, diverse, supportive and fair. This handbook has been developed to provide you with overall information about your program, services that are available to you and reference to your rights and responsibilities. Diversity is our strength and respect is the cornerstone of our Mission, Vision and Values. We encourage you to interact with other students, with faculty and staff and to bring your positive, unique voices and ideas for inclusion in this, your college and our communitys future of learning. We trust that you will have a memorable experience at Centennial and we wish you success in the completion of your program and future endeavours. Sincerely,

Sandra Murphy Vice-President, Academic & Chief Learning Officer

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

The Future of Learning

Welcome to the Personal Support Worker Program (PSW)

Welcome to the Personal Support Worker Program. We are extremely pleased that you have chosen Centennial College for your post-secondary studies. Personal Support Workers are valued members of the health care team who work in collaboration with, and under the supervision of the Registered Nursing Staff, helping to support and provide care for individuals across the age span in the community and health care institutions. Centennials goal is to provide students a positive learning environment in class, lab and placement. Our Coordinator and faculty is available to assist you in your academic success and are available in Room 352. Best Wishes for your academic year! Sincerely, Steven Jacobs Chair, Nursing 416-289-5000 ext. 8074

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

The Future of Learning

Personal Support Worker School of Community and Health Studies/Nursing Department


The Personal Support Worker Program (PSW) has been in existence at Centennial College since 1997. In the Spring of 2005, the Personal Support Worker Program launched its new curriculum from a one semester program to a two semester, one year program. The model route has again been redesigned for the Fall of 2011 to address the expanded role of the PSW in the community and clinical setting. This will prepare PSW students to function in an enhanced role, to meet current and future needs of the health care system. This program prepares the student with the knowledge and skills to provide clients the care and assistance they need to live active, fulfilling lives in the community and Long Term Care. It focuses on the full range of home and health related services required by the elderly, the disabled including children and adults, those with chronic illnesses, the cognitively impaired, and those recovering from acute illnesses. This Policy and Information Handbook has been developed to provide students in the Personal Support Worker Program with important information about the program and the policies and procedures that govern practice and behavior. This handbook contains valuable information that will assist you to be successful in the Personal Support Worker Program. This handbook should be read thoroughly at the beginning of Semester One and referred to throughout the program as required. We believe that students, as adult learners have the right to make their own decisions, and to own and take responsibility for these decisions. Within this school and as a worker these decisions will each have outcomes and consequences. When students educate themselves about rules and regulations, students may make informed, safe, responsible choices and decisions.

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

The Future of Learning

PROGRAM PHILOSOPHY STATEMENT


Caring is an integral part of our philosophy here at Centennials School of Community and Health Studies. It defines the way in which we approach the health care profession. Personal Support Workers exhibit caring by showing compassion and respect towards people, being committed to their clients, and by demonstrating competence and sound judgement while working in their scope of practice. At Centennial College we care about our students; we are committed to quality education and the professional practice of the Personal Support Worker. The following beliefs guide our Personal Support Worker program requirements: The Student: 1. Comes to the program with a genuine desire to help others. 2. Wishes to learn new ways of helping individuals achieve their optimal functional levels. 3. Is prepared to devote the time necessary to become a skilled PSW. 4. Recognizes the limitations imposed by moral, legal and ethical boundaries surrounding the profession. 5. Is willing to learn his/her role as a member of multidisciplinary team. The PSW: 1. Works in collaboration and under the supervision of the Registered Nursing Staff. 2. Enforces standards of practice, scope of practice and a code of ethics. 3. Functions as a skilled and informed PSW who functions within the described scope of practice. 4. Offers the client choices in addressing his/her needs. 5. Focuses on health promotion as well as the treatment of disease or injury. 6. Acknowledges that responsibility for caring for ones own health (physical, emotional psychological and spiritual) is autonomous with the client. The Program: 1. Promotes values consistent with providing the best quality of care possible. 2. Employs professors skilled in teaching and who are knowledgeable in the role of the Personal Support Worker. 3. Provides students with opportunities for supervised practice in a variety of settings to achieve a high level of competence. 4. Provides a theoretical and practical framework for the practices of the PSW. 5. Employs a multidisciplinary approach to health care and assists the learner to develop a team approach to meet the needs of the client.

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Originating Dept. Approved by: Steven Jacobs Date Issued/Revised: September, 2011/May 2013 9

The Future of Learning

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Program Faculty
Who do I need to know in my program and how do I contact them? Program Faculty
The Program Supervisor for the PSW Program is Joy Roumanis and her office is located on the third floor, Health Studies office in room 352. Joy can be reached at 416-289-5000 ext. 8399. You may also reach the program supervisor by email at: jroumanis@centennialcollege.ca Please feel free to book an appointment with the program supervisor if you have academic questions or concerns related to your overall success in the program and/or comments regarding the delivery and achievement of program objectives. You will be provided with the names and contact information of your professors in the first week of classes. Any issues regarding specific courses (course delivery, tests, work missed) should be discussed with the appropriate classroom professor before discussing them the program supervisor.

Department Administrator:
The Dean and the Chairs are located in room 352. The Dean and the Chairs provide academic leadership in the Department of Health Studies.

Department Reception:
The Program Information Officer is located at the reception desk of 352 and is available to provide department and general program information.

Academic Advising:

Academic advisors handle questions about:


(Faculty and the Program Coordinator are responsible for academic advising. Faculty are your first communication regarding course specific information. The Program Coordinators academic advisement may include; the processing of transfer credits applications, academic progression between semesters, and how the program meets your personal and professional goals. Your Program Supervisor is your Academic Advisor. Please see above for contact information.

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

10

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Program Framework
Your program has several key components that you are required to follow. The provincial government requires Ontario colleges to create programs using the components related to the skills required for your field of study, general education to increase your knowledge, and essential employability skills.

Benefit of the Program''


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With a new emphasis on non-institutional care, the demand for trained Personal Support Workers is increasing. Graduates of our program are employed in hospitals, long-term care facilities, nursing homes, community agencies, private duty and homecare, and school systems with behaviorally and developmentally challenged children. Employers of our graduates include William Osler School, Nesbit Lodge, Leisureworld, Alexis Lodge, Rouge Valley and Sheppard Terrace. Placement agencies call our program to hire graduates. Hourly wages range from $12 to $30.00/hr.

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The program prepares you for responsibilities in a variety of settings. The certificate that is earned is recognized by Ministry of Training, Colleges, and Universities (MTCU); community agencies and clinical settings. This program provides 15 weeks of extensive practical experience (more than half the total program hours) is spent working with teams in long-term care institutions, the community and at in-home settings. Training reflects the latest practices and policies in the health care field. Small group instruction in clinical and laboratory setting is provided. Faculty members are experienced, caring and supportive.

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Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

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The Future of Learning

Ministry Program Learning Outcomes


PERSONAL SUPPORT WORKER PROGRAM LEARNING OUTCOMES
Upon completion of this program, the Personal Support Worker graduate will ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Respect consumer/client rights to make choices and decisions. Respect and support the consumers/clients family and friends. Develop an awareness of their own culturally-shaped values. Work under supervision within the bounds of training and legislation. Demonstrate the ability to work in a variety of settings. Be aware of the general intent of workplace legislation, which applies to their employment. Demonstrate the ability to work in a responsible manner using effective problem solving skills. Provide a safe environment and effective support to meet the comfort needs of the consumer/client. Apply time management techniques to work loads and multiple demands upon time. Identify and manage stress in themselves and others. Demonstrate awareness of their own strengths and limitations; work effectively as a team member. Demonstrate ability to read, write, comprehend and speak in English and to communicate effectively. Able to document accurately in written and electronic form. Demonstrate ability to practice effective verbal and nonverbal communication recognizing the influence of culture and diversity. Identify the concept of abuse; recognize causes, indicators and legislation requirements. Demonstrate knowledge of appropriate emergency first aid. Recognize the concept of interdependence and dependence as applying to all persons. Contribute to support/care plan or service contract in accordance with guidelines. Assist and teach the consumer/client to develop skills. Recognize the concepts of prevention, health promotion, maintenance and rehabilitation. Recognize behaviors and assist clients of cognitive impairment and mental health issues. Assist with household activities and management in accordance with consumers/clients preferences. Apply antecedent knowledge, skill and attitude required to assist consumers/clients with activities of daily living, and common conditions. Assist with family and/or childcare and/or clients with special needs in a variety of settings. Assist the consumer/client with medications as directed by the support/care plan within the PSW scope of practice. Support and assist the consumer/client who is dying. Recognize activities that require additional training.

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Originating Dept. Approved by: Steven Jacobs Date Issued/Revised: September, 2011/May 2013 12

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VOCATIONAL STANDARDS FOR THE PSW PROGRAM


Ministry of Training, Colleges and Universities Upon completion of the program, the graduate has reliably demonstrated the ability to 1. Act within the personal support worker role, under supervision and by following care/service plans and established policies and procedures. 2. Participate as a member of care/service teams in both community and institutional settings. 3. Use, under supervision, basic knowledge, care/service plans, and established policies and procedures. 4. Provide client-centred care, directed care under supervision and by following care/service and established policies and procedures, in both community and institutional settings. 5. Make, collect and report to the supervisor relevant observations in an ongoing and timely manner and record this information promptly. 6. Support the clients personal care requirements by following care/service plans and established policies and procedures. 7. Support the clients home management services by following care/service plans and established policies and procedures. 8. Communicate effectively and appropriately using oral, written, and nonverbal methods. 9. Assist in the promotion and maintenance of a safe and comfortable environment for clients, their families, self, and others. 10. Perform the personal support worker role in an ethical manner and within the law.

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

13

The Future of Learning

Q. A.

What are program learning outcomes?

Program Learning Outcomes represent culminating demonstration of learning and achievement. They describe performances that demonstrate significant integrated learning has been achieved by graduates.

Q. A.

What are Essential Employable Skills?

Essential Employable Skills (EES) are skills that, regardless of a students program or discipline, are critical for success in the workplace in dayto-day living and for lifelong learning. Each course in the program address two-four EES outcomes.
What is General Education Courses?

Q. A.

General Education courses contribute to the development of citizens who are conscious of the diversity, complexity and richness of the human experience and the society in which they live and work

Q. A.

What is Global Citizenship and Equity (GCE)?

Definition - GCE represents Centennial Signature Learning Experience Centennial learners are citizens in the global sense through recognition that we must all be aware of our use of resources and find ways to live together in a sustainable way. We must be able to reflect on the many identities that contribute to our whole being, that form who we are as individuals, as members of communities, in our roles and responsibilities, and in our place in the world. When we see others are being treated with injustice, we know that we are responsible for trying to ensure that others are treated justly and provided with equal opportunities as fellow citizens of the world. We think critically about what we do and say, and make sure that our actions are inclusive, to bring about transformational changes in lives and communities for personal, career and societal benefits.

Q. A.

What is a Program Model Route?


Your program model route is developed in a table format that shows, by semester, all the courses that your are required to take to successfully complete

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

14

The Future of Learning

Program Model Route


your program, the hours for each course, pre-requisites, co-requisites and the minimum grade that is required for a course or courses.
School: Program: Intake: Course Code Semester 1 *PSHS 100 *PSHS 101 *PSHS102 *PSHS103 *PSHS104 PSHS105 *COMM 160/161 315 Semester 2 *PSHS122 *PSHS123 PSHS125 Supporting Clients in Palliative Care Personal & Professional Growth PSW Clinical Practice Preceptorship PSHS 126 *GNED 387 TOTAL *Minimum C Grade Required 702 PSW Community Practice Elective Pre-PSHS 125 Pre PSHS100-105 Pre PSHS100-105 Pre PSHS100-105 2 2 18 24 18 3 15 15 7 2 6 15 30 30 126 48 108 45 Anatomy Foundations of Personal Support Personal Support Communication Developmental Stages & Alterations in Health Foundations of Mental Health PSW Skills Laboratory College Communication 160/161 3 2 3 2 3 5 3 15 15 15 15 15 15 15 45 30 45 30 45 75 45 Applied Arts and Health Sciences Personal Support Worker Fall 2011 Course Title *Co/PreRequisite Program No: 9111 Semesters: 2 Certificate Hours # Weeks Total Hours

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

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Program Completion Requirements


Policies for Grading and Promotion in the PSW Program Students are informed of course expectations including when and how their learning will be evaluated. This information is stated by the faculty at the beginning of the course, and is found in the Course Outlines. Passing Grades "C" is the minimum grade required for promotion for all theoretical courses within the program (PSHS 100,101,102,103,104, 122, 123). + GNED elective, and COMM160/161 or 170/171 *PSHS105 requires a Pass grade in laboratory skill performance. PSHS125, and PSHS126 requires a community/clinical Pass/Fail grade Sequence The sequence of experience in the Personal Support Program requires that certain courses in the model route be completed before proceeding to other courses. Promotion from course to course is governed by the prerequisites/co-requisites stated for the individual courses. Students must pass PSHS 100 to 105 in order to start courses in the second semester. Students must pass PSHS 125 in order to start PSHS 126 Students who fail will not be allowed to continue and will have to WITHDRAW from the program . (See Procedure for readmission.) Repeating Courses. All PSW courses may be repeated once only. When a student repeats the identical course and achieves a higher grade, the new grade will replace the previous one in the calculation of the cumulative GPA and the original lower grade will no longer be included in the Cumulative Grade Point Average (GPA). The higher grade for the course will be used for the GPA calculation but both attempts (grades) are recorded on the academic transcript*. Should a student be unsuccessful in one or more courses and has been granted readmission to repeat the course(s) in a subsequent semester(s), it is expected that the student will repeat the failed course(s) & its co-requisites*. NOTE: An academic transcript represents the entire academic history of a student at Centennial College; all grades are recorded on the academic transcript.

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

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The Future of Learning Completion Time for Program Requirements The Full-time Personal Support Worker program must be completed within a maximum of two academic years from the time of initial enrolment into PSW Courses (PSHS).

Field Placement or Clinical Placement


Prior to each placement, students are required to present the necessary placement requirement documentation. Students who do not have all placement requirements completed will not be permitted to begin their practice experience. Placement Requirements need to be verified each semester for the duration of the program. All documentation needs to be valid for the entire time the student is in practice. Winter 2013 semester documents must be completed prior to November 8, 2013. For example, should you have a current CPR certificate which expires part way through the placement period, you need to re-do your certification prior to the start of the placement. The only exception to this rule concerns immunizations where follow-up actions (such as a blood test or second stage vaccination) may be required after the placement has started. Please go to https://morningsidecentennial.requisite.ca to see the Student Placement Requirements handbook for details on the process of booking your appointment with the Requisite Nurse. All verification of original documentation including the following will be handled through the School of Community & Health Studies, Room 352 on the third floor of the Centennial HP Science and Technology Centre. 1) 2) 3) 4) 5) 6) Vulnerable Persons Police Check (to be renewed annually) Standard First Aid (SFA) (valid for 3 years) Cardiopulmonary Resuscitation (CPR Health Care Provider HCP (to be renewed annually) Respiratory Mask Fit Test Mask fit testing will be done at Centennial College throughout the year. Immunization Review Form Influenza Immunization

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

17

The Future of Learning DETAILED EXPLANATION OF PLACEMENT REQUIREMENTS Placement Requirements need to be verified each semester for the duration of the program. All documentation needs to be valid for the entire time the student is in practice. Vulnerable Persons Police Check (valid for one year) All students are required to complete a yearly clear vulnerable persons police check. You must contact the local police department where you reside and request a vulnerable persons police check. However, if you live in Metro Toronto or York Region area, you will need to pick up an application form in person at the reception desk in room 352, Science and Technology Centre providing photo identification. Please note that requests for vulnerable persons police check may take 16 weeks or longer to process A clear vulnerable persons police check is required every year in order to attend practice. Please submit the original copy to the Requisite nurse at the time of your appointment and retain your receipt. If your vulnerable persons police check is positive you are required to obtain a pardon before you can attend your clinical / field placement. Standard First Aid (SFA) (valid for three years) Students are required to obtain a current certificate of completion of an approved SFA course. Most SFA courses are included with CPR courses. Copies or certificates obtained through internet sources are not acceptable. Cardiopulmonary Resuscitation (CPR) (valid for one year) All students are required to obtain CPR Health Care Provider (HCP)certification/recertification on a yearly basis. HCP focuses on emergency procedures for the adult, child and infant. This includes choking emergencies, airway management, rescue breathing, CPR and 2 rescuer adult, child and infant CPR. Copies or certificates obtained through internet sources are not acceptable. Respiratory Mask Fit Test (valid for two years) Mask fit testing will be done at Centennial College throughout the year. All mask fit testing will be performed by a trained technician in our Health Studies Lab room 258. All students who require mask fitting will have an appointment time assigned to them, normally during the semester prior to your first placement. An N95 Respirator Health Questionnaire must be completed prior to your mask fit test. Your appointment time will be available through your program Coordinator. If you have answered yes to any of the questions on the form, please book an appointment to see your family physician one week prior to your scheduled appointment. If you miss your mask fit testing appointment: Due to the large number of students requiring mask fitting, we are obliged to centrally schedule your mask fit appointment. All students are expected to organize their schedules and activities to respect their assigned appointment time. If you miss your appointment, you will be charged a $30 fee to rebook your appointment. Only for documented medical or other critical reasons will this fee be waived, and only at the discretion of the Program Coordinator of your program.

Originating Dept.

Approved by: Steven Jacobs

Date Issued/Revised: September, 2011/May 2013

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The Future of Learning Immunization Review Form In order to comply with the Public Hospitals Act and to meet placement setting requirements an Immunization Review Form must be submitted. This process is necessary to ensure that those working within health care facilities are free from or are protected against communicable and infectious disease. This form is to be filled out by a health care provider e.g. a physician, registered nurse, nurse practitioner, walk-in clinic and will take 4 to 6 weeks to complete. These will be reviewed at the time of your appointment (booked online at https://morningsidecentennial.requisite.ca) by the Requisite Nurse. Once reviewed, the nurse will advise you if you have met all the requirements, or if you will need to submit additional information. Any student inquiries regarding the Clinical Pre-Placement Health Form are to be directed to our Requisite Nurse only. You are encouraged to start the process of your Clinical Pre-Placement Health Form as early as possible. Yearly TB Surveillance Two Step Mantoux test (or history of one) is required for first year students. If the result is negative, a One Step Mantoux test is required yearly. If your last Mantoux test was positive, another test does not have to be done. A physical examination must be completed yearly and a written note from your physician is required stating that you have no symptoms of TB. Completion of the first two doses of Hepatitis B immunization before entering clinical Agencies. Influenza Immunization Influenza immunization is mandatory in the Paramedic program and Long Term Care settings with some hospitals also requiring proof. In the event of an outbreak at your placement, any student without the vaccination may be denied access to the facility, thereby, jeopardizing successful completion of practice. Centennial College will be having a flu immunization clinic in the Fall date to be announced. Student Placement Checklist and Important Dates for Submission The student placement checklist indicates that you have met all of the placement requirements to attend your clinical/field practice. It is completed by the assigned Requisite Nurse upon presentation of the appropriate certificates / documents you require to attend practice. A new checklist (with the supporting documentation) must be provided. If a student fails to submit documents and be cleared by Paramed, but attends clinical, they will be pulled from the clinical placement and not be allowed to return which will result in a Fail grade. *You will be informed in the cover letter of your freshman/returner package when your placement requirements are due. Please ensure that you have this information prior to starting the program. Please refer to http://www.centennialcollege.ca/SCHSClincalandfieldplacements for possible updates.

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Lab
Student Responsibilities in the Lab Students are to wait quietly and patiently outside of the Lab until the professor brings them into the lab area. Attendance Students will have the opportunity to practice a range of skills and competencies in the class/lab. Learning objectives achieved in class/labs are critical to student preparation for community/clinical placements and success upon graduation. As such, attendance in the class/lab is mandatory. When a student is unable to attend class/lab or clinical the student must, contact the Instructor by telephone and follow up email at least one hour prior to scheduled time of class/lab beginning. A medical certificate may be required upon his/her next scheduled return to the lab. In all instances, the student is responsible for catching up on the missed skills and work covered in the missed lab. It will be the students responsibility to book a practice room for the required time. Missed lab may put the student in jeopardy of not meeting the requirements to get a passing grade in Lab. Professionalism We view our nursing lab identical to clinical agencies. Therefore, we expect students to handle equipment and resources and behave in a professional and respectful manner at all times when in the nursing lab. Further, a student may not record or photograph any activities within the lab without prior authorization. Attire The mandatory attire for participation in the lab is a uniform (see uniform guidelines below) and footwear with rubber soles. Personal Belongings Bring only textbooks and notes to lab.There is no safe storage area for personal belongings. Articles left on the floor are a safety hazard, and so it is a requirement that students use lockers for coats, backpacks and other items that are not needed in the lab. Coats, knapsacks, wheeled carts/briefcases will not be permitted in the Lab. Any personal items such as purses, wallets, textbooks will be permitted; however, at the risk of the students. The Lab Staff will not take the responsibility for any loss or theft. If such an incident occurs, the student must report to the Security Office. Cell phones and other electronic devices must remain on silent and away from the practice area. Use of cell phones and other electronic devices in lab may result in the student being in jeopardy of meeting the requirements to get a passing grade in lab. Food and beverages Food and beverages, other than water, are not permitted in the lab area with the exception of the feeding lab. Cleanliness Please respect the material and equipment (including models) in the Lab. As the Lab is a hospital environment, there will be NO sitting on the beds or using the wheelchairs as chairs or placing personal goods on the beds. Treat the manikins as you would a live patient they are extremely expensive and difficult to replace. Students are expected to assist the faculty to clean up the lab space and remaking the beds after every class as you would when you leave your patients after clinical.

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The Future of Learning Fire policies and exit It is the responsibility of the student to know fire exit locations. Additional opportunities to practice Practice times are limited to 1-hour maximum. Space in the Practice Rooms is limited to 4 students maximum. Students must attend in person to book the Practice Room and to requisition equipment. Requisitions are to be given to the Lab Staff minimum 48-hours ahead of their practice time. Requisitions need to be complete and concise and any equipment not requisitioned will not be made available.

PSW UNIFORM GUIDELINES


The purpose of uniform guidelines is to promote student and client safety, and to maintain a professional appearance when dealing with patients, family members and hospital staff. Students are to wear uniforms while practicing in the clinical areas. Uniforms are not worn when traveling to and from the agency. Change-rooms and lockers will be provided at the clinical agencies. When change rooms and lockers are not provided students may be allowed to wear their uniform, covered by a coat, to and from the agency. Uniform shoes must not be worn when traveling to and from the agency. The PSW faculty supports the right of students to choose style of uniform to suit personal preferences. The following criteria reflect the standards of the PSW program and the placement agencies.

UNIFORM Same solid colour matching top and pants for Men, Women solid colour tops & pants or Dresses white or colored, clean and in good repair opaque material (not see-through) at least one pocket sleeves - above the elbow Centennial College/PSW CREST sewn on left sleeve appropriate fit and length (i.e., knees must be covered when sitting; pants must be ankle length.) Loose enough to allow easy movement, bending etc.

Footwear and Hose clean well-kept low heeled white duty shoes; laced or loafers; leather or vinyl uppers with crepe or rubber soles; running shoes are suitable if used only for lab

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The Future of Learning and clinical and they must be entirely white, with minimal color stripes or markings/branding. white or beige-colored stockings are worn with dresses; beige or white stockings are worn with pants. white ankle socks with stockings may be worn with running shoes. Sweaters and Warm-up Jackets White cardigans, plain colored warm-up jackets that match uniforms may be worn. To maintain asepsis, remove these sweaters or warm-up jackets before giving direct patient care. Jewelry, Makeup and Personal Hygiene In the clinical area, a plain gold wedding band, watch with a second hand, and stud earrings may be worn. Hoop earrings are not to be worn. They are a safety hazard. Visual body piercings must be free of jewelry. Hair longer than collar length must be put up neatly (braid ponytail or pinned). Fingernails must be kept SHORT, clean and free of nail polish or false nails. Good grooming and personal hygiene must be maintained. This includes regular bathing, using antiperspirants and good oral hygiene. Do not use perfume, after-shave and other scented products as many people, including clients have allergies and sensitivities to these products. Community Placements Street clothes are worn to some community placements for support service Faculty will advise you of special requirements of each agency. These are general guidelines: " daytime clothes suitable to be worn for homemaking/personal support " No jeans, sweat shirts or sweat pants " No clothing with inappropriate slogans or suggestive pictures

PLACEMENT GUIDELINES
Placement facilities are arranged by the assigned faculty advisor. Communication between students, faculty advisors and placement supervisors is encouraged. The

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The Future of Learning student will respect confidentiality and not disclose any information regarding the facility, its employees or clients unless relevant to performance indicators identified for the course. Each student on placement will have a faculty advisor who will support him/her during placement, visit as required (minimum one visit) and assign the final grade using the evaluations received from the placement supervisor and other assigned course work. Faculty will be available for consultation as requested throughout the students placement experience. Students will adhere to the dress code established by the program unless otherwise directed by the placement facility.

ATTENDANCE POLICY
Attendance in clinical application courses PSHS 105 (classroom and lab), 125 and 126 is mandatory. Personal support requires one's physical presence and commitment. The PSW program endeavors to assist students to develop the behaviors of successful workers. When a student is unable to attend class time prior to lab, lab or clinical the student must, do the following at least one hour prior to the scheduled time: Contact the Instructor by telephone and follow up by email If in Clinical or community placement, contact the agency by telephone. Produce documentation to demonstrate extenuating circumstances prior to attending next lab or clinical. Failure to complete the above notifications reflects lack of accountability and may result in a failing grade.
*Written documentation is required to support claims of exceptional circumstances, i.e. illness or death of a family member.

Students are accountable for missed course content. Missed lab and clinical time will affect the consistency of student performance and evaluation and may result in a failing grade. Students who find that they cannot participate in class or group activities and work will be offered academic advisement regarding student/program match and suitability. NOTE: All absences must be reported to the individual professors as follows. Records will be kept in student files. Students are required to arrange for their own transportation to and from placement sites. Costs associated with transportation will be absorbed by the student. All efforts are made to secure placements within the Greater Toronto Area however, this cannot be guaranteed. Placements can be either day or evening shifts. When a student is completing the two week preceptorship in PSHS 125 and for PSHS 126 the expectation is that the PSW student works the same shifts that the preceptor does. This could include days, evenings and weekends.

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The Future of Learning Each student will bring the following items to the community/clinical setting: A watch with a second hand Items for note taking Course Outline and lab manual Centennial college photo-identification

Evaluation and Grading


See Grading System page 47

Assignments
An assignment is to be submitted before, or on the specified date and time as determined by the course instructor. If a student cannot submit an assignment on the due date for any reason, he/she must notify the appropriate professor in advance and request an extension giving reasons for the delay. If an extension is not granted, the student is expected to have the assignment completed by the specified date. In exceptional circumstances,* if a student cannot submit an assignment on the date for any reason, he/she must notify the appropriate professor at least 24 hours in advance or as soon as possible and request an extension giving reasons for the delay. When an extension is granted, the student will receive full consideration for the assignment. Assignments with extensions are due at a specific date and time as arranged with the professor. Penalties will be applied to extended assignments. In certain instances, with late, makeup or remedial work, assignments may be marked as pass/fail (i.e. minimum/ maximum 60%) only.

*Written documentation is required to support claims of exceptional


circumstances, i.e. illness or death of a family member.

Missed Tests
Attendance is compulsory for all scheduled tests, lab returns and examinations. Written documentation is required to support claims of extenuating circumstances, ie. illness or death of a family member. A student missing an evaluative method must contact the professor prior to the test/exam/assignment via email and clarify the reason for absence. Appropriate documentation must be submitted to the professor on or before the next scheduled class. Failure to notify the professor of absence may result in a grade of zero for that evaluative method. The make-up test will be written in week 14. It is the students responsibility to email the professor the Monday of week 13 to notify the professor they wish to write the missed test. Final exams can be scheduled at any time from 08.00 to 18.00 hours Monday to Saturday of week 15. Students must be available to write Final exams as they are scheduled by Centennial College. Failure to be available for the final exam will result in a zero grade on the Final exam.

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Review of Tests
Test review will occur within two weeks following the release of the test mark and will not occur during scheduled class time. An appointment must be made with the instructor to review the test. Tests may be reviewed once during the semester Students who are absent for scheduled test review must submit a written request via email to the professor to arrange to review the test. Request to review final examination must do so in writing via email to the professor within 10 days of the release of the final grade in the course.

Final Exam Review

Assignment Drop-off box


An assignment drop-off box is located outside of room 352. It is recommended that students using the box place their document in an envelope and address it to the relevant faculty member. All assignments left in the drop-off box must also be date-stamped by the receptionist to avoid late penalties. The receptionist is available between hours of 0830-1630, Monday - Friday (excluding holidays)

Communication
Information about the college and your program will be communicated to you in the following ways:

myCentennial
What is myCentennial? myCentennial is your electronic portal to Centennial College information and services such as registration, fee payments, email, grades and courses in which you are enrolled. It also provides access to electronic course resources through eCentennial. Be sure to keep your password safe and confidential.

Q. A.

eCentennial
What is eCentennial? eCentennial is the learning management system that is used across the college to support students, faculty, and employees in their learning, teaching, and dayto-day activities. It enables you to access course documentation and class assignments, monitor grades, and actively communicate and collaborate with professors and other students. Professors can post course announcements and news, such as course cancellation, time and location changes, and other reminders that will appear when you sign in. You can take online reviews quizzes and submit assignments in a secure way that tracks the time and date of each submission. Your professor will discuss their use of eCentennial in each of your courses.

Q. A.

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eCentennial is accessible through myCentennial. Returning Student? Simply log in to your myCentennial account with your student number and unique password. Once you are logged in, click on the eCentennial link located on the right-hand side of the screen (you will be automatically logged in to your personal learning space in eCentennial). Look for the Getting Started Guide, Student Tutorial and Online Help once you have logged in. New to Centennial? Please review the Getting Started Guide Check out the eCentennial Student Tutorial, it should be listed as one of the courses you are enrolled in. Dont see it? Send an email to helpdesk@centennialcollege.ca Visit your campus library staff for one- on-one help with basic tools and functions. Access the 24/7 on-line help guide instantly by clicking on the help icon that is visible at the top of your screen when you log into eCentennial

Student Bulletin Board... Beside room 352


Students are encouraged to make frequent checks of the School, Department & Program bulletin board for possible changes in timetabling, class allocations and special notices from the administration and professors.

Professors Mailboxes
Professors mail boxes can be accessed through room 352 reception.

Now its Your Turn to Communicate with Us


Here are some of the ways that you can share important information about your course or program.

Q.

If I have feedback/comments about my course and/or program to whom do I go?

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A.

You may speak to your program coordinator or department chairperson. In addition, your program engages in a four-Five year cyclical Comprehensive Program Quality Review (CPQR). If you are interested in providing input through the student focus group meetings, please send an email to CPQR@centennialcollege.ca with your name, the program title and you will be informed when your program is scheduled to undergo CPQR.

Q. A.

I understand that my program has a Program Advisory Committee (PAC). Can I be a member of this committee? Students are eligible to participate on the PACs. The process for selecting students to participate on PACs is done through your CCSAI President. Contact your CCSAI President about your interest to be on your Program Advisory Committee.

Frequently Asked Questions

Q. A.

What is GNED-500? GNED-500 is the College mandated General Education course and is one of the three general education courses that must be completed as a requirement

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The Future of Learning for graduation. It is recommended but not a requirement at this time to graduate the PSW program.

Q. A.

What is the GCE portfolio? The GCE portfolio is required of all diploma programs It. It is a process of documenting your learning. Each item (also called artifact) selected for inclusion in the portfolio demonstrates growth and understanding of Global Citizenship & Equity within your program of study. When do I start putting information into my portfolio? From semester one. You will be introduced to a portfolio coach who will guide you through the process on how to start developing your portfolio. Make sure you have a copy of the Student Portfolio Guide. What is a pre-requisite? A pre-requisite is a course that you must take before taking other courses. If there are any, all pre-requisite courses are clearly stated in your Program Model Route. What is a co-requisite? A co-requisite is a course that you must take at the same time when you take another course. All co-requisite courses are stated in your Program Model Route. What is GPA? GPA stands for Grade Point Average. Grade points are numeric values attached to each letter grade that is awarded for each course you have completed. For a full explanation of GPA, see Grading System page 47.

Q. A. Q. A. Q. A. Q. A.

Q. A. Q. A.

What happens if I fail a course? If you fail one course, you may re-enroll to repeat the course the next time that course is offered. If that course is a pre-requisite for a course, then you cannot take that course until you have successfully completed the failed course. If I fail a course and repeat the same course successfully, will my GPA include both courses? No. Only the course that has the higher mark will be considered to calculate your GPA. However, both courses will appear on your academic transcript.

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Q. A.

What happens if I fail more than one course? If you fail one or more courses in one semester and/or have a term GPA of less than 2.0, you will be placed on Conditional Academic (CS) Standing. See Academic Progression Policy for full explanation. You will have to meet on a regular basis with your program coordinator/academic advisor. Your initial meeting with your academic advisor will determine your course load for the following semester. What is an "I" grade? How long does an I grade remain on my transcript? "I" grades are incomplete grades awarded to students who, due to exceptional circumstances, are not able to complete a course. I grades are not automatic and must be negotiated with your professor. Satisfactory work must have been done during the term to permit this grade to be awarded. This allows the student to finish the missing work. Time allowed to finish the work would be no longer than 12 months and must be discussed with the professor. After 12 months, the "I" grade converts to an "F grade and students must repeat the course. If I decide to drop a course, will I get a Fail grade? If you drop/withdraw from a course before the withdrawal deadline date, no grade is assigned and the course is removed from your record. Make sure you complete the Withdraw from, have it signed by your coordinator or school advisor and submit it to Enrolment Services on or before the deadline date. Refer to the Important Dates Calendar for the deadline dates. Will I get a refund if I withdraw from a course? You will receive a partial refund of fees only if you officially withdraw within the first ten days of the semester. Some fees, however, such as the OSAP feedeferral charge and administration fees, are not refundable. How many courses do I need to complete to graduate? All courses that are stated in the program model route must be completed in order to graduate. To graduate from a program do I need to submit an Application to Graduate form and when? Yes. Forms are available through the Enrolment Services Office. Applications should be submitted in the semester you expect to graduate. If I feel I am struggling in the program, where can I get help?

Q. A.

Q. A.

Q. A. Q. A. Q. A. Q.

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A.

Speak to your program coordinator/school academic advisor as soon as possible.

Dealing with Conflict


Whether we like or not, conflict is a fact of life. There will always be people who irritate and annoy us. How you deal with conflict is critical to your success as a college student and beyond.

Q. A.

I am having a conflict with another student or my professor/instructor. Where can I go? If you feel comfortable, talk to the person directly. You can also talk to your program Chairperson/Academic Manager, or you can contact the Student Relations Office at (416) 289-5000, ext. 2629 or by e-mail: sattwala@centennialcollege.ca. They can help you resolve your conflict in a respectful, effective and professional way.

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School/Department Guidelines Centennial College policies apply to staff, faculty and students. The following additional guidelines are important for students in the

School of Community and Health Studies, Nursing Department


The following policies apply to Health Studies Department programs: PROMOTION POLICY At the beginning of each course, students will be informed re the specific requirements of that course and the way in which the learning will be evaluated. 1. Final grades reflect the students performance on a variety of term and final testing components. 2. A C grade is required as the minimum for some courses (see the program model route). 3. Promotion into the next semester of a program requires a C grade in all core courses (not including GNED & COMM) in the current semester.* 4. Final promotion from a program qualifies the student for a Centennial College Diploma/Certificate. To achieve final successful completion a C or S grade is required in all courses throughout the program (see model route). Regular ongoing evaluation of academic and practical performance will keep the student informed of his/her progress. Based upon faculty review of such progress, recommendations for remedial procedures or withdrawal from the program will be made. Repeating a course Should a student be unsuccessful in one or more courses and has been granted readmission to repeat the course(s) in a subsequent semester(s), it is expected that the student will repeat the failed course(s) & its co-requisites*. * Clinical/Field currency may require a repeating Student to also repeat a successful practice course with continuous demonstration of safe and consistent behaviour. The number of repeats allowed for a course in the Health Studies Department programs is 1(ONE).

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ATTENDANCE POLICY Specific programs and courses have specific attendance requirements however it is strongly recommended that students attend all classes. Although general attendance in theory classes is not compulsory, attendance is compulsory for classes designated as Laboratory Sessions, Group Presentations and/or Seminars and guest speakers in order to provide for application and practice of various knowledge & skills in theory courses. Attendance constitutes arriving at class on time. Please consult with your professors & refer to your course outlines for precise attendance guidelines. Attendance at Tests and Examinations Attendance is compulsory for all scheduled tests and examinations. A student missing an evaluative method must contact the professor prior to the scheduled test/exam/assignment and clarify the reason for absence*. Failure to notify your professor of your absence in advance, will result in a grade of zero for that evaluative method. *Written documentation is required to support claims of extenuating circumstances, i.e. illness or death of a family member. At the professors discretion, students arriving late for a test or exam, may not be admitted and, if admitted, may not be allowed additional time. However, students arriving after other students have exited the examination hall will not be allowed to take the test or exam. Reporting an illness Students must notify his/her respective individual professor(s) in cases of illness from classes, laboratories, tests, examinations, and experiences in the practical courses. Written documentation (doctors note) is required to support claims. In cases of absence from clinical practice or community visits due to illness, students must consult with respective course professor on how to notify the specific agency according to agency policies/ appropriate lines of communication. A medical certificate may be required before returning to practicum. NOTE: All absences must be reported to the individual professors. Records of absences will be kept in Student files.

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ASSIGNMENT POLICY An assignment is to be submitted before, or on the specified date and time as determined by the course professor. If a student cannot submit an assignment on the due date for any reason, he/she must notify the appropriate professor prior to the assignment due date/time and request an extension giving reasons for the delay. If extension is not granted, the student is expected to have the assignment completed by the specified date. In extenuating circumstances*, if a student cannot submit an assignment on the date for any reason, he/she must notify the appropriate professor at least 24 hours in advance or as soon as possible and request an extension giving reasons for the delay. When an extension is granted, the student will receive full consideration for the assignment. Assignments with extensions are due at a specific date and time as arranged with the professor. Penalties as above apply to extended assignments. In certain instances with late, makeup or remedial work, assignments may be marked as pass/fail (i.e. minimum/maximum 60%) only. *Written documentation is required to support claims of extenuating circumstances, i.e. illness or death of a family member. UNIFORM GUIDELINES The purpose of uniform guidelines is to promote student and client safety, and to maintain a professional appearance. Please refer to the Program Specific Policies for specific Uniform Guidelines. PRACTICUM EXPECTATIONS: RIGHTS & RESPONSIBILITIES The Agency / Placement Site (1) in keeping with its responsibility for client care has the right to intervene in any instance when a student or professor may be functioning in a manner considered by the agency to be potentially dangerous to the well-being of the client or contrary to agency regulations, rules, policies and procedures. (2) has the right, after consultation with the administrators of the College to refuse the use of the facilities to any student or staff of the College for causes deemed in its discretion to be justifiable, and until such time as terms for re-use of facilities may be agreed upon. The College (3) is responsible for safety of practice and therefore reserves the right to ask a student to seek medical assessment when health problems appear to interfere with the satisfactory clinical or field practice. The student's continuance in the program may be influenced by the results of the medical assessment. (4) may remove the student from the field or clinical area if a student demonstrates unsafe or inappropriate behaviour related to client care, environment or staff until the situation can be reviewed in regard to the appropriateness of the student's continuation in the program. The issue of client safety through removal of student from a clinical/field

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The Future of Learning situation supersedes College Policy regarding temporary dismissal of student for period of 1 day. (5) may remove the student from the field or clinical area if the agency / site appears to exhibit an unsafe environment to the student. Placement Requirements Prior to each placement, students are required to present the necessary placement requirement documentation. Students who do not have all placement requirements completed (as determined by their program) will not be permitted to begin their practice experience. All verification of original documentation will be handled through the School of Community and Health Studies, room 352 on the third floor of the HP Campus. Please visit http://www.centennialcollege.ca/SCHSClinicalandfieldplacements for complete information. HEALTH POLICY: HEALTH STUDIES DEPARTMENT Reporting of Health Information Please be aware that during the course of your program you may come in contact with communicable & infectious diseases.The Ministry of Health and Long Term Care requires that, students (and others) who have direct patient contact in the hospital, and who acquire the following communicable diseases (or are exposed to them) report this information to the hospitals Occupational Health Service and the Schools Clinical/Placement Professor: $ $ $ $ $ Tuberculosis Enteric illness (human infectious gastro-intestinal illness, flu) Hepatitis B; HIV (Human Immunodeficiency Virus) Varicella/Zoster (Chicken Pox/Shingles) Herpes Simplex (lesion on the lips, face, fingers and inside of mouth only)

Practice of Universal Precautions in Health Sciences Programs Students entering any Health Care Profession must be aware of precautionary measures to be taken to protect themselves and the public at large from the spread of various infectious diseases. During the course of Health Care Programs at Centennial College, in-depth instruction and student study of various diseases will occur. To provide some basic necessary information prior to initial patient contact, students must familiarize themselves with the universal precautions. Mask Fitting Policy Infection Control Mask Fitting is a requirement for Health Sciences Students for Inhospital/Field Clinical Placements which involve direct patient care. The Infection Control Protocols must be reviewed by the students prior to their clinical placement.

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Student Services: Working For You


For detailed description about Student Services at Centennial, please go to myCentennial

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As a Centennial Student, did you know that you have access to a rich and wonderful range of services and opportunities?
Not only can we assist you to meet your needs but together we can help ensure you get the most out of life at Centennial and truly succeed during your time with us. These are just some of the service areas related to your student journey and you are encouraged to take advantage of these services as you travel along with us...

Skills Assessment for Placement


Most students are required to take a Skills Assessment (language and/or math) prior to the start of classes for placement into the appropriate first year communications course. The assessment is used to place students in a Communications course that will best help them further develop their language skills and cope with their other courses/work placements. It is strongly recommended that new students complete the Language Skills Placement Assessment before the end of July if planning to attend the Fall semester or by midNovember if planning to enroll for the Winter semester. Placement into a daytime class cannot be guaranteed after these dates. Students with documented disabilities can write the skills assessments with accommodations. You must register with the Centre for Students with Disabilities.

Student Advising
Whether you are a brand-new student or youre about to graduate, you are bound to have questions at some time or other. Our advisors in Student Services are here to help you navigate through the college.

Q. A. Q. A.

What is the Advising Service? The Advising Centres main focus is to help future incoming full-time and current students with their transition to college life and to provide relevant information to help them make well-informed educational choices. Who can use this service? All prospective and current students.

Contact Information: The current hours of operations are: Monday through Friday - 8:30 a.m. to 4:30 p.m. Email: advising@centennialcollege.ca

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The Future of Learning Phone: 416-289-5000-x2598

Bursaries and Loans

Q. A.

Who can I see about bursaries and loans? Visit the Student Financial Services Office at your campus during regular hours that are posted in front of the offices. Also, for more information on grants, bursaries, scholarships and awards, please check the Full-Time Calendar. Office locations: Progress Campus Morningside (HP) Campus Centre for Creative Communication (CCC) Ashtonbee Campus Student Hub Room 230 Room 101 B-124

Academic Success

Q. A.

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Good study skills are a prerequisite for success at college. The Career and Counselling Centre offers group workshops throughout the semester to help students develop good study skills. These may include assessments to help evaluate your strengths and study habits, or workshops on time management, effective note taking and reading, test taking skills and tips on applying to university. One-to-one sessions with a counsellor can also be arranged. Tutoring is a free service offered to all Centennial College students through the Learning Centres at Centennial Libraries.

Q. A.

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You can start by talking to your professor or go the Counselling Centre (CS). The CS offers free confidential counselling about personal concerns. It provides an opportunity for you to talk to someone who is supportive and objective about the concerns or issues that are getting in the way of your success. Issues cover a wide range of topics and can include gender issues, grief and loss, anxiety, adjustment to college, relationship issues, family issues, communication skills and personal crisis. Contact Information:

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The Future of Learning HP Campus, Rm 109: Progress Campus, Rm C1-03: CCC: Rm 285: Ashtonbee Campus: Rm A1-11: 416-289-5000, ext. 8025 416-289-5000, ext. 2627 416-289-5000, ext 8664 416-289-5000, ext 7252

Accommodation for Students

Students with Disabilities


Centennial is committed to providing the best possible education for all of our students. This includes meeting the needs of students with disabilities who may require adjustments or accommodations for their success.

Q. A. Q. A.

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We will make every reasonable effort to accommodate students who identify their disabilities to meet the learning outcomes of the program in which they are registered and provide equal access to all programs and services.

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Learning, Medical, Mental Health, Physical,Visual, Hearing, Mobility, ADD/ADHD. To learn more about your rights and responsibilities please check the Accommodation policy that is posted on myCentennial. ext. 2627. To book an appointment please contact: Progress: 416-289-5000 ext. 2627, Room C1-03 Ashtonbee: 416-289-5000 ext. 7252, Room A111 Morningside (HP): 416-289-5000 ext. 8025, Room 190 Centre for Creative Communication (CCC): 416-289-5000 ext. 8664, Room 284
email address: csd@centennialcollege.ca website address is: www.centennialcollege.ca/csd

Accommodation for Religious Beliefs


Religion is the cornerstone of life for many people. Centennial College is committed to an inclusive learning environment that is the result of shared responsibilities by all. The diverse faiths enrich all of us at Centennial College and we recognize the customs, traditions and calendars from all different faiths.

Q. A.

Do I get time off to celebrate my Religious Holiday? You may be entitled to your Religious Holiday. Students requesting absence from class/es for special religious holy days should advise their professors in writing at the beginning of the semester. Requests for holy days that are based on lunar cycles should be made in writing as soon as possible to the professors.
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For more information check the Faith Accommodation Policy that is posted on myCentennial.

Q. A.

I like to take time out to meditate and pray. Is there any place I can do that on campus? Yes! Each campus has a prayer room: Progress: Room E1-22 Ashtonbee: Room E214 CCC: Room 288 Morningside (HP): Room 121

Child Care

Q. A.

Childcare is a real issue for me and expensive too. What can I do? Our child care centres offer outstanding care to children of students, staff faculty and the community. There is a fee for child care at our centres. To find out about the child care centres please contact: Progress 416-289-5203 East York 416-280-5104

Security
If at anytime you need to contact security, you may go to their office on campus or you may call: General Security Enquiries 416-289-5240 EMERGENCY 416-439-HELP (4357) or 911

Parking
If you require parking, you could obtain detailed information by logging onto: www.centennialcollege.ca/studentservices/parking.htm

Photo Identification (ID)


Your Centennial College photo identification card is used to access many College services, for examination identification purposes, and is issued to full-time, new students through the Enrolment Services Office. A fee will be charged to replace any lost or stolen cards.

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Libraries
www.centennialcollege.ca/library

Welcome to Centennial College Libraries! At your campus Library, you will find an array of different services to help you succeed in your program.
Campus Library services % % % % % % Get help with your assignments Find articles, e-journals, e-books and databases Borrow books, videos, DVDs Use a computer or borrow a netbook Check out askON chat reference service Choose a group room or silent study space Learning Centre services % % % % % FREE tutoring - book online Open tutoring drop in for help Review sessions - prepare for tests Online self-study resources Become a peer tutor - apply online

For more information: Check out the Library web site, at www.centennialcollege.ca/library, visit your campus Library, or give us a call at 416-289-5000: Library General Inquiry: ext. 2600 Ashtonbee Library Help Desk: ext. 7000 Centre for Creative Communications Library Help Desk: ext. 8600 Progress Library Help Desk: ext. 2600 Science & Technology Centre Library Help Desk: ext. 8000

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Centre for Academic English


We!re new. Come and check us out We are located in rooms L 212 and L 214 in the Library and Academic building and at Ashtonbee, Morningside and the Centre as well. Our services are available free to all students registered in college programs: English tutoring delivered by TESOL trained tutors Scheduled workshops on language acquisition and practice Access to online ESL resources Other resources to help you improve your communication skills Let!s Talk sessions 15-week Writing for College course ( in winter 2012) On-line writing centre ( in fall 2012)

For more information:


Contact Cara Naiman, manager of the Centre for Academic English at cnaiman@centennialcollege.ca

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Centennial College Student Association

Official organization that promotes and represents the interests of the students Progress Campus: Student Centre, Monday to Thursday: 8:30 a.m. to 6:00 p.m. Fridays: 8:30 a.m. to 4:30 p.m. PR Campus phone number: 416-289-5262

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Centennial College Policies

Policies and Procedures to Safeguard your Rights and Fulfill your Responsibilities
When we come to Centennial we join a community of learners, staff and students who work together regardless of backgrounds, beliefs and ethnicity. There could be challenges that may arise and need to be addressed such as to stop a particular behaviour of harassment, discrimination or bullying, or for you to recognize your responsibilities and abide by the Colleges policies and Student Code of Conduct. If you have any questions about these policies, you can contact the Student Relations Office at: 416-289-5000, ext. 2629 or e-mail: sattwala@centennialcollege.ca

Grade Appeal

Q. A. Q. A.

I want to appeal my grade, what do I do first? Talk to your professor/instructor. Listen respectfully to your professor/instructors explanation as to why you were given your grade. I cant contact my professor/instructor. What do I do? Find out from your department office if your professor/instructor has office hours. Keep a log of your attempts to contact your professor/instructor by email and voicemail. If you are still having trouble, contact the program coordinator or department chair. I met with my professor/instructor and he/she refuses to change my grade. What is the next step? Obtain a Grade Appeal Form from Enrolment Services, the library or the CCSAI. You can also download it from the Student Services page at myCentennial. Read the form and follow the instructions. If you need more information, contact the CCSAI Student Advocate or the Student Relations Office. Is there a deadline date for appealing my grade? Yes! Grade appeals should be processed within 10 business days after the release of grades. The Grade Appeal policy can be found at myCentennial.

Q. A.

Q. A.

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Academic Honesty

Q. A. Q. A. Q. A.

I have just been accused of cheating. What do I do? Dont panic. Listen to your professor/instructors explanation. Read the Academic Honesty and Plagiarism Policy (posted on myCentennial). I didnt know that what I did was considered cheating. Does that count? Ignorance is not an acceptable defence. You must understand the colleges policy on academic honesty. Its your responsibility to fully understand this policy; if you have any questions, ask your professor/instructor immediately. I was in a group project and one of my group members was accused of plagiarism. All of us were given a zero on the assignment. I just did the formatting. Why am I being punished? All of you are responsible for the academic integrity of your group project; its not something you can just assign to any one person. Ensure you build in enough time for peer review and quality control. You will suffer the consequences if you dont. The Academic Honesty and Plagiarism Policy can be found at myCentennial

Violence Prevention and Harassment and Discrimination Prevention

Q. A. Q. A. Q. A.

Some students in my class keep calling me faggot/homo or bitch/ho. What do I do? You have a right to work and study in an environment free of harassment and discrimination. If you are comfortable speaking to them, ask them to stop. You can also contact the Student Relations Office. An individual (could be a college employee or student) made a comment which I find racist. What do I do? If you feel comfortable, address your concern directly with the individual. You could also contact the Student Relations Office. Im being physically threatened. What do I do? Go to Security at your campus and make a report immediately. You have a right to work and study in an environment free of violence.

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The Future of Learning The Violence Prevention Policy can be found at myCentennial. The Harassment and Discrimination Prevention Policy can be found at myCentennial.

Student Code of Conduct

Q. A.

What is the Student Code of Conduct? The Student Code of Conduct lists your rights and responsibilities as a Centennial College student and is intended to ensure a learning environment based on mutual respect. Another student has been making nasty comments about me on her Facebook wall. Can the college do something about it? Yes, under our Student Code of Conduct, the college can take action if inappropriate statements are made in cyberspace from a Centennial College student about another Centennial College student or employee. The Student Code of Conduct can be found at myCentennial.

Q. A.

Electronic Communication Devices (ECD)

Q. A. Q. A.

What are electronic Communication Devices? ECD include but are not limited to cell phones, pagers, beepers, palm tops, electronic daytimers, personal digital assistants (PDA), laptops and any other two- way communication devices. Can I bring ECD into my class? You will need to follow your professors instructions on ECD. Accommodation will be provided for students with disabilities. Refer to the College Guidelines on Electronic Communication Devices posted on myCentennial.

Final Exam Policy


The integrity of the exam process depends on everyone respecting the established rules and accepting their responsibility in a consistent manner. You are responsible for knowing and respecting the Final Exam policy found in your Student Guide on myCentennial. Your photo ID will be required when you write your exams.

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Sequencing Problems
The result of a failed course is that you must repeat the course. This is usually done in the regular day program. Some Liberal Arts and English courses may be taken at night through Continuing Education, if they are offered. Speak with your academic advisor about this. NOTE: If you fail a course or do not take a course in the required sequence you will have a problem since most of the courses may be taught only once per year. Failing a course will cause a sequencing problem because you may not be able to take the failed course for at least another full year. This may mean it will cost you significant time to get back in proper course sequence. Refer to the program model route for current pre-requisite requirements. When you fail a course, you cannot be guaranteed the opportunity to repeat the course the next time it is offered. This will depend on available space after all regularly scheduled students have registered for the course.

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Grading System
The Grading System for evaluating student performance is as follows.
Letter Grade A+ A B+ B C+ C D+ D F Grade Description Outstanding achievement Excellent achievement Very good achievement Good achievement Satisfactory achievement Acceptable achievement Pass1 Pass2 Fail Numerical Equivalents 90-100% 80-89% 75-79% 70-74% 65-69% 60-64% 55-59% 50-54% 0-49% OR Unsatisfactory achievement in a course where a percentage grade is inappropriate Satisfactory achievement in a course where a percentage grade is Inappropriate Grade Point 4.5 4.0 3.5 3.0 2.5 2.0 1.5 1.0 0

FNA P

Failure Non Attendance Pass

I AEG AUD CIP SUB TCR

WNP GNR NGR EXW NR

Incomplete grade Aegrotat standing Audit status No credit granted Course in progress Substitution of one required course by another The student has met the course requirements through equivalent courses taken at another accredited post-secondary institution. Withdrew without academic penalty Grade not reported No grade required Exceptional waiver Student currently enrolled. Course yet to be graded

Repeated Courses (RC)


When a student repeats the identical course and achieves a higher grade, the new grade will replace the previous one in the calculation of the Cumulative Grade Point Average (CPGA) and the original lower grade will no longer be included in the CGPA. The higher grade for the course will be used for the CGPA calculation, but both attempts (grades) are recorded on the academic transcript.* The number of repeats allowed for a course/unit is established by the School or Department (See page31).
1 2

In courses in some programs, these grades may not be considered a passing grade, and a higher passing grade may be required. Same as 1

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Academic Progression
The following applies to students enrolled in all programs with the exception of degrees, modified and traditional apprenticeship programs, and government sponsored programs (such as literacy and basic skills).

Academic Standing
Students who meet School or program standards are considered to be in Good Academic Standing. Students whose academic record does not meet School or program standards are subject to the academic warnings of Conditional Academic Standing, Probationary Academic Standing, Academic Suspension, and Academic Debarment in a specific program or major for academic reasons, such as failure to receive a passing grade or minimum grade requirements in a course attempted or the cumulative grade point average.

Summary of Academic Standing


The standings are determined on the basis of a full-time enrolment of a minimum of seventy percent of the course load for a given semester and are defined as:
Academic Standing Good Academic Standing (GS) Conditional (CS) Probationary (PB) Description All School or program standards have been met or exceeded. These include a minimum term average of 2.0 and a pass in all courses taken, but may be higher for some programs. A student will initially be placed on Conditional Academic Standing if their term grade point average (GPA) falls between 1.00 and 1.99 or they have failed a course in that term. A student will be placed on Probationary Academic Standing if, while on Conditional Academic Standing, their term grade point average (GPA) falls between 1.00 and 1.99, or he/she fails a course in the semester. A student will be placed on Probationary Academic Standing if at the conclusion of any semester his/her term grade point average (GPA) falls below 1.00. Academic Suspension will result when a student on Probationary Standing maintains a term grade point average (GPA) of 1.99 or lower or fails a course in the semester. Such students will be suspended from their program of study for a minimum of two semesters and may be permitted to resume their program upon completion of the suspension. A second Academic Suspension from the same program will result in a twoyear Academic Debarment from that program with the option of re-applying for admission. During this period, the student will be permitted to apply to another program at the college.

Academic Suspension (AS)

Academic Debarment (AD)

**Re-admission to a program: Students on Academic Suspension may apply for re-admission to the same program after a period of two semesters following the date

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The Future of Learning of suspension. Re-admission is not guaranteed. Students are subject to the current published admission requirements. If re-admitted, the student will be placed on Probationary Academic Standing.

Improvement of Academic Standing


Students who achieve a term GPA greater than 2.0 and earn no failing final grades for the semester following Conditional Academic Standing or Probationary Academic Standing will progress to the next higher level of academic standing (Probationary to Conditional Academic Standing; Conditional Academic Standing to Good Academic Standing).

Program Transfers
Students on Academic Suspension, Probationary or Conditional Academic Standing may apply to transfer to another program at the College. If accepted to the new program, they will maintain their academic standing unless they are on Suspension in which case they will be placed on Probationary Academic Standing in the new program.

Appeals
Students have the right to appeal any action of decision which may affect the evaluation of their performance in a course or program. Academic appeals are limited to matters affecting evaluation or decisions on admission, re-admission or Prior Learning Assessment and Recognition (PLAR). Details of these policy statements are posted on myCentennial.

Graduation
Students must successfully complete all program requirements in order to be eligible for graduation, and may be required to complete said requirements prior to progressing from one level of their program to the subsequent level. The student is responsible for knowing the requirements for graduation from his or her program of study. The following conditions must be met to graduate: % Student must have completed, at Centennial College, at least twenty-five percent of his or her credits towards his or her certificate of diploma, excluding Prior Learning Assessment and Recognition (PLAR) and Transfer Credit (TCR). % Students must successfully complete all courses in the program. % Students registered in a co-op must successfully complete all co-op requirements. % Students must complete the requirements of the program in effect at the time of graduation, unless the Dean or designate approves alternative arrangements in writing. This requirement includes any changes made to future semesters

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Refer to: Centennial College Academic Policies - Progression, Academic Standing, Probation, Withdrawal, Dismissal, Appeal, Graduation and Re-admission Policy for Diploma & Certificate Programs

Prior Learning Credit


There are two ways to obtain Centennial College credit for prior learning: 1. 2. Transfer Credit You may be granted transfer credit at Centennial for courses you have taken at an accredited college or university. Prior Learning Assessment & Recognition (PLAR) PLAR helps you demonstrate learning acquired through past study, work and life experience. You may obtain PLAR credit by going through the challenge process which may include: " exams " interviews " portfolios

You are encouraged to apply for any of these credits if you think you are eligible. The maximum number of credits allowed is 75% of your program credits.
Refer to Centennial College Full-time Studies Calendar for complete details. Consult as soon as possible with your program coordinator to verify if this is applicable to your specific program because there is a deadline for applying for PLAR.

Failure, Non-Attendance Policy


Failure, Non-Attendance (FNA) is assigned by a professor in designated courses when a student has been absent without permission from required course meetings. This grade is counted as a failure in the calculation of grade point average and academic standing. Students must refer to their course outline for the Failure, Non-Attendance statement.
Reference: Centennial College Academic Policies Failure, Non-Attendance Policy

Withdrawal Policy
If you decide to withdraw from a course or program, you must consult with your professor and meet with the program coordinator to discuss the implications of dropping a course or withdrawing from the program and to have the Withdraw form or Course Drop form signed. Withdrawing from a course or program without academic penalty must be done officially by submitting a Withdraw form or Course Drop from to the Enrolment Services Office

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The Future of Learning before or by the withdrawal deadline date. Refer to the Important Dates Calendar for the deadline dates. Courses on a students record after the withdrawal deadline become a part of the students permanent official record. Therefore, if you stop attending class without officially withdrawing you may be assigned an F grade at the end of the semester. (http://www.centennialcollege.ca/publications/pdf/importantdates.pdf) NOTE: Some Possible Consequences of Withdrawing from a Course or Program Withdrawing from a Course or Program or reducing the number of Courses in which a student is enrolled in the semester can have some significant consequences. Some of the consequences may include the following: Change the students eligibility for an OSAP loan. Extend the duration of studies and/or delay graduation. Possibly add to expenses through additional fees. Affect any sponsorship arrangements the student might have in place. Affect the students eligibility for inter-collegiate sports. Impact prerequisites for upcoming semesters.

Computer Lab Guidelines All computer labs are provided for the use of registered students. Please be prepared to show student identification if requested.

Lab Availability
Lab schedules are posted on all lab doors. Unless the computer lab has been scheduled for a class, it is available for general access on a first come, first served basis.

Lab Hours
Lab hours and schedules are posted on lab doors at all campuses.

Lab Technicians
Lab technicians are present to provide support to users and are responsible for the effective operation and security of the labs. These individuals are not responsible for instructing students on the use of any software package nor are they responsible for helping students complete out-of-class assignments. Students requiring further instruction in the use of computer applications will be directed to the appropriate faculty member. All users of lab facilities are expected to comply with the requests of lab technicians in accordance with these guidelines. Individuals refusing to comply with such requests will be required to leave the lab. Should you experience any difficulties with equipment or software please inform the lab technician as soon as possible.

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Authentication
All users of Centennial College computer labs are required to be authenticated into the College network using the Network ID and password provided to them by the College. In compliance with College policy, users may not share their IDs and passwords with anyone else.

Personal Use
The use of computer resources for commercial purposes is prohibited. Those who use computing resources for recreation, entertainment, personal and extracurricular work are to yield to those who have need for computers to complete assignments, do research, and perform other College-sanctioned activities. Using the computers to play games is not allowed. Displaying inappropriate material on computer screens is not allowed. Users are not allowed to load their own applications software onto any of the lab computers.

Disruptive Activity
Users disturbing others with loud or disruptive activity will be asked to leave the computer lab.

Data Integrity
The College does not accept responsibility for data loss or corruption attributable to hardware, software, or media anomalies or for any other reason. Students are responsible for the security, integrity, and backup of their own data.

Equipment
Users are requested to report to the lab technician any equipment failure or any suspected theft or vandalism.

Virus
It is students responsibility to avoid using disks that have not been checked for viruses. All lab computers are equipped with current virus checking software. Should a computer virus be suspected, it should be reported immediately to the lab technician.

Monitoring
For security purposes, Information Technology Services, the Colleges department responsible for computing, has the capability of monitoring Network activity and may also monitor the activity on any workstation, including printing volume, at any time.

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Food/Drink
The consumption of food or drink in the labs is prohibited.

Printing
Before being able to print in the computers labs, students need to purchase the required quantity of impressions. Please log into myCentennial at http://my.centennialcollege.ca to purchase on-line by Credit Card or visit the Campus Bookstore to pay by Cash or Debit.

Remote Access
Remote system access to network drives can be obtained by visiting http://webadmin.centennialcollege.ca

Before Leaving a Lab


Log off the network completely. Leave all equipment as you would like to find it.

Further Assistance
Please contact the IT Helpdesk at extension 5280 from a phone in any lab.

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