DM3920 ServiceManual

DM3920 Service Manual
Issue: 2010-10-22
NetScan 4000 Service Manual
Contents
1. 2. 3. INTRODUCTION .......................................................................................................................................1-1 1.1 2.1 3.1 3.2 3.3 4. 4.1 4.2 5. 5.1 5.2 5.3 6. 6.1 6.2 6.3 7. 8. 7.1 GENERAL NOTES FOR SERVICING ...................................................................................... 1-1 SPECIFICATION.................................................................................................................... 2-1 PRECAUTIONS OF INSTALLATION ...................................................................................... 3-1 UNLOCKING THE PRODUCT ........................................................................................ 3-1 TRANSPORTATION ............................................................................................................... 3-2 INTRODUCTION .................................................................................................................... 4-1 MAIN CONTROL UNIT ......................................................................................................... 4-2 TROUBLESHOOTING FLOWCHART ....................................................................................... 5-2 TABLES ................................................................................................................................. 5-7 ACCESSING THE FAX SERVICE MODE .............................................................................. 5-20 SERVICE TOOLS ................................................................................................................... 6-1 LUBRICANTS ......................................................................................................................... 6-2 PROCEDURE FOR DISASSEMBLY AND REASSEMBLY .......................................................... 6-4 SPECIFICATION .......................................................................................................................................2-1 PRECAUTIONS/UNLOCKING/ TRANSPORTATION ...............................................................3-1
THEORY OF OPERATION .....................................................................................................................4-1
TROUBLESHOOTING ..............................................................................................................................5-1
DISASSEMBLY ...........................................................................................................................................6-1
PARTS ............................................................................................................................................................7-1
SPARE PARTS LIST ................................................................. ERROR!
BOOKMARK NOT DEFINED.
SERVICE MODE .........................................................................................................................................8-1
ii
1.
INTRODUCTION
1.1 General Notes for Servicing 1.2 General Description
This manual is intended to be used by the maintenance engineers. It describes areas to be maintained, the detailed installation, and the component replacement procedures as well as the main trouble shooting guides. Please take your time to read this manual thoroughly to obtain comprehensive knowledge about the DM3920 before serving the unit. 1.1 (1) General Notes for Servicing Before trying to disassemble the DM3920, make sure the power supply cord of the DM3920 is disconnected from the power outlet. Under any circumstance, do not remove from or install the PWBs or connectors onto the DM3920 with the power switch turned ON. Use caution not to drop small parts or screws inside the unit when disassembling and reassembling. If left inside, they might cause the malfunction of the unit. Do not pull the connector cable when disconnecting it. Hold the connector. When carrying PWBs or the scanning head unit, put it in an anti-static bag. Keep the document table glass surface always clean. If contaminated, use a dry clean cloth for cleaning. Use caution not to injure your fingers or hands when disassembling or reassembling the unit.
(2) (3) (4) (5) (6)
1-1
2.
2.1
SPECIFICATION
Specification
2.1
SPECIFICATION
Items
General Specifications Regulatory Model Type Memory Size Flash Memory Size Light Source Color Output Quality Optical Resolution Network Connection Dimensions (W x D x H) Weight Warm Up Time Power Requirement Power Consumption LCD Size LCD Display LED Indication
Specification
NetDeliver DM3920 A4 Flatbed with 3-pass Duplex ADF System: 128 Mbytes, Image processing:64 Mbytes Scanner Asic: 64 Mbytes 9.5 Mbytes Cold Cathode Fluorescent Lamp 24 bits Color, 8 bits Gray 4 bits CMYK, 1 bit mono 600600 dpi 10/100 Mbits auto-negotiation 205x485x475 mm 10.2 Kgs (FB:6kgs) 45 seconds 24Vdc, 3.2A Working < 62 W Standby < 30 W Sleep < 20 W 800*480 dots Effective Area: 152.4 * 91.44 mm 7 color TFT LCD Power Alarm Energy Saving USB 2.0 Time to 0ff: 5/15/30/60/240 min Standby 45dB Flatbed Scanning 54 dB ADF Scanning 66 dB 10 ~ 35 degree C, 10 ~ 85% RH 480x475x92 mm 5.93 Kgs 8.5 x 11.7 More than 10,000 hours 13mm
Copy Port Power Saving Mode Acoustic Noise
Operation Environment Specification of Flatbed Dimensions (WxDxH) Weight Maximum Scanning Area (Flatbed) Lamp Life Maximum Document Thickness
2-1
Specification of Auto Document Feeder Type U-shape Capacity 50 sheets (Xerox 4024 DP 20lb paper) Dimensions (W x D x H) 480x475x205 mm (Flatbed with ADF) Weight 4 Kg Document Size Width:5.5 ~ 8.5 Length: 5.5 ~ 14 Paper Feed Face Up Paper Weight 16 lb ~ 28 lb (60g/m2 ~ 105 g/m2) (0.002~0.006) Recommended Daily Up to 1,000 pages a day Scans Specification of Copy Copy Port USB 2.0 Host Rev 2.0 Printer Language PCL5c. PCL5e Multi-Copy Speed Speed mode 32 CPM(type B) (copies per minute) Multiple Copies(Copy Up to 99 count) Copy Print Resolution 600 x 600 dpi Original Size Up to Legal(ADF) Copy Size Up to Legal Density Control 1~7 levels Variable 25% ~ 400%, in 1% increments Paper Supply A4, Letter, A5, B5, Legal Scaling Option 100%(Default) 70% (A4->A5) 78% (Legal->Letter) 86% (A4->B5) 115% (B5-> A4) 127% (Letter-> Legal) 141% (A5-> A4) 98% (Fit to Page) Edge Erase Margin Shift (right, bottom) Paper saving(N-Up) Collate Duplex Orientation for Duplex 0/ 6/ 13/ 19/ 25 mm 0/ 6/ 13/ 19/ 25 mm 1 in 1, 2 in 1, 4 in 1 (landscape), 4 in 1 (portrait) Sort/Stack 11 / 1-2 / 2-1 / 2-2 Long Edge to Long Edge, Long Edge to Short Edge, Short Edge to Long Edge, Short Edge to Short Edge
2-2
Network Specification Configuration Requirement
1. 2. 3. 4. 5. 6.
IP address Subnet mask Gateway SMTP server/POP3 server FTP server Web server
E-mail Specification Protocol SMTP, MIME, Mail Sever Authentication SMTP-AUTH, POP3 File format B/W (single bit) PDF, TIFF, M-TIFF Gray (8 bit) PDF, JPEG, TIFF, M-TIFF Color (24 bit) PDF, JPEG, TIFF, M-TIFF Compression Method B/W RAW, G3, G4 Gray JPEG Color JPEG Compression Level Low / Medium / High Supported Resolution 75, 100, 150, 200, 300, 400, 600 dpi Default Resolution 200 dpi Address Book Capacity Max. Address 2000 Group 100 No. of Address in Each Group 99 Multiple Recipients allowed Yes Supported Mail Server Lotus Mail Server 5.0 MS Exchange Server 2000/2003 RedHat 7.0 SendMail MAC Mail Server in OS 9.04 Supported LDAP Server Windows 2003 Active Directory with SFU( Service for Unix) Windows Server 2000 + MS Exchange 5.5 Lotus Notes R5 Supported Mail Application Microsoft Outlook 2000 Microsoft Outlook Express 5.0 Microsoft Outlook Express 6 Eudora 4.3.2J Lotus Notes R5 MAC built-in MAIL Application
2-3
Fax Specifications
Compatibility Modem Speed Resolution ITU-T G3 (ECM) 33.6K Receive(dpi): 200x100, 200x200, 200x400 dpi Send(dpi): 200x100, 200x200 MH, MR, MMR Approx. 3sec.(*1) 2.0 MB in Flash 200 sets Yes 7 Levels Yes Yes Automatic / Manual N/A Yes
Compression Transmission Speed Page Memory Speed Dial Error Correction Mode Contrast Control Monitor Speaker Busy Tone Detection Redial Immediate Transmission Memory Transmission Specification of Filing Protocol FTP, HTTP, HTTPS, CIFS File format B/W (single bit) PDF, TIFF, M-TIFF Gray (8 bit) PDF, JPEG, TIFF, M-TIFF Color (24 bit) PDF, JPEG, TIFF, M-TIFF Compression Method B/W Raw, G3, G4 Gray JPEG Color JPEG Compression Level Low / Medium / High Supported Resolution 75, 100, 150, 200, 300, 400, 600 dpi Default Resolution B/W: 200 dpi Gray: 200 dpi Color: 200 dpi Most Used Folders 5 No. of Filing Folders 50
2-4
3.
PRECAUTIONS/UNLOCKING/ TRANSPORTATION
3.1 3.2 3.3 Precautions of Installation Unlocking the Product Transportation
3.1
Precautions of Installation
Pay attention to the following matters before unpacking and installation. Do not install in a place where vibration may occur. Keep the DM3920 out of direct sunlight. Do not install near a heat source. Do not place the DM3920 around materials which shut off the circulation of air. Do not install in a humid or dusty place. Use care not to scratch the glass surface of the DM3920 or the document holding pad with a clip or staple. Do not use the wall socket with connecting devices which may generate noise, for example, air-conditioner, etc. Use a suitable AC power source. Place the DM3920 on a level surface.
3.2
UNLOCKING THE PRODUCT
The scan unit is locked during transport to protect the scanning mechanism from being damaged. Be sure to unlock the scan unit before using the machine.
3-1
1). Open the document cover. Locate the lock switch at the left side.
2). Move the lock switch to the unlocked position.
Document Cover
Unlocked Position
Unlock Position Locked Position
The scanning unit at this position before locking the scanner
3.3 TRANSPORTATION
To move the DM3920 from where it is installed, for repair or any other reason, make sure to observe the following conditions: (1) (2) (3) Turn off the power of the DM3920. Remove the power cable. Put the DM3920 in the packing case with the packing material.
3-2
4. THEORY OF OPERATION
4.1 4.2 Introduction Main Control Unit
4.1
Introduction
Cold Cathode Fluorescent Lamp Analogue Signal Reflected Rays Lens CCD Main Board
Digital Signal
1 0 0 1 0
Image Processor
CPU
Panel / LCD
USB Device ASIC RJ-11 Fax Modem Fax PC Scan
CPU
Ethernet USB Host VT6212
RJ-45
SMTP /Filing Server Printer
Email Filing Copy
Theory of Operation
The reflected rays of your original as shown in the above figure pass through the lens and create an image on the CCD (Charged Coupled Device). Then, according to the different light intensity perceived by the CCD, the CCD will transfer these data into a series of analog signals to the main board, where the signals are turned into digital signals. The digital signals flow to the image processor and store into the CPU (Central Processing Unit). Through the commands from the Control Panel, the digital signals may goes to 1284 Controller to printer to make copies or to RJ-45 to the SMTP or filing server to send an email or store an image. Or, the digital signals may goes to RJ-11 to modem to send a fax to a G3 fax machine.
4-1
4.2 4.2.1
Main Control Unit System Diagram
The following shows the system block diagram.
Netdeliver @V2800 : System Block Diagram

Buffered A/D Bus
12MHz
DDR 64MB*1
16 bit USB 2.0 Device PC scan/print
Flash 0.5MB
Counterfeit 96MHz
16 bit 8 bit 16 bit
8 bit
FAX board 33.6k

100MHz
RJ11 RJ11
Phone Line
Flash(loader) 0.5MB Flash 8MB
16bit video
16 bit XDMA DMA 16 bit
50MHz
Buffer LVC245/244
Image Processor VM800 124MHz
ZDMA 16 bit
SDRAM 32MB*4
32 bit A/D Bus
33MHz PCI bus
16 bit
FPGA
24MHz
USB2.0 Host
Printer
16 bit
SDRAM 32MB*2 SDRAM 2MB Flash(loader) 0.5MB
MIPS CPU 300Mhz

25MHz
25MHz
10/100Mb NET1
EtherNet Printer
Scanner Controller ASIC D1:125MHz
25MHz 15MHz
Hub controller
RJ45 RJ45
LCD Controllor 16 bit LVDS TX/RX Ctrl.
LVDS Transmitter
IF53 SB102 Dualplex ADF
Motor Clutch Solenoid Sensor
TCD2914
CCFL
AC inverter
AFE
Motor
Touch panel & LED UIA78 : Panel board
8051
7" LCD + Touch Screen
CBA307 : FB CCD board
4-2
4.2.2
Video Circuit:
The video circuit of this DM3920 includes: 1. CCD driving circuit and motor control signal 2. CCD signal processing circuit. 1. CCD Driving Circuit & Motor Control Signal The CCD driving circuit is used to generate correct signals to the CCD, so that the CCD may generate the correct image data. Signals for CCD: Pin Assignment for CCD cable
OS3 SS CP RS
Signal Output 3 (red) Ground Clamp Gate Reset Gate
OS2 OS1 OD 1D
Signal Output 2 (green) Signal Output 1 (blue) Power Last stage transfer Colock D (phase 1) for B/W
Last stage transfer Clock B for Color Last stage transfer Clock C for Color Non Connection Switch Gate for Color or B/W Clock A1(Phase 2) for Color Clock A1(Phase 1) for Color Shift Gate 1 for Color
2A2
Clock A2(Phase 2) for Color Clock A2(Phase 1) for Color Ground Clock D(Phase 2) for B/W Clock D(Phase 1) for B/W Shift Gate 3 for B/W Shift Gate 2 for B/W
C NC SW
1A2 SS 2D 1D SH3 SH2
2A1 1A1 SH1
4-3
2. CCD signal processing circuit
R CCD G
CDS
PGA
CDS
PGA
MUX
ADC
Dout
B
CDS PGA
CCD Signal Processor

The CCD signal processor includes all the necessary circuitry to perform threechannel conditioning and sampling. The signal chain consists of three-channel correlated double sampling (CDS) and programmable gain adjustment of the CCD output (PGA) is a 16 bit analog to digital converter (ADC) quantizes the analog signal. * PGA: Programmable gain amplifier
4-4
4.2.3
Panel and LCD Module Circuit
The circuit for Panel and LCD module controls the function of the entire module including the LCD Display, the push button on the Control Panel, and LED display. Pin assignment of LCD module Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Name VCC VCC GND GND RxIN0RxIN0+ GND RxIN1RxIN1+ GND RxIN2RxIN2+ GND CKINCKIN+ GND VDD VDD GND ADJ Function Power Supply for Digital Circuit Power Supply for Digital Circuit Ground Ground Differential Data Input, CH0(Negative) Differential Data Input, CH0(Positive) Ground Differential Data Input, CH1(Negative) Differential Data Input, CH1(Positive) Ground Differential Data Input, CH2(Negative) Differential Data Input, CH2(Positive) Ground Differential Clock Input (Negative) Differential Clock Input (Positive) Ground Power Supply for LED Driver Circuit Power Supply for LED Driver Circuit Ground Brightness Control for LED B/L
4-5
4.2.4
Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
Fax Modem Interface

I/O Type1 IA IA IA IA IA IA OA OA OA IA OA PWR GND IA OA IA OA OA OA GND PWR O(DF) O(DD) O(DD) MI MI I(DA) AGND IA O(DD) PWR IA IA IA IA IA IA NC HOST Interface HOST Interface HOST Interface HOST Interface HOST Interface HOST Interface DTE Interface Serial DTE Interface Serial DTE Interface Serial DTE Serial Interface DTE Serial Interface NC NC NC Modem Interconnect Modem Interconnect NC Modem Interconnect Modem Interconnect Diagnostic Signal Diagnostic Signal Telephone Line Interface Telephone Line Interface Telephone Line Interface Modem Interconnect Modem Interconnect Telephone Line Interface Modem Interconnect NC NC Telephone Line Interface NC NC NC Modem Interconnect Modem Interconnect Modem Interconnect Modem Interconnect Modem NC Interconnect Modem Interconnect Interface3 Pin 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 Signal Label RESERVED VSUB VSS NC NC Sleep VDD1 NC RESERVED RESERVED SR1IO VCORE VDD1 XTCLK VSS RESERVED RXD /DTR VDD1 IA_SLEEP VGG YCLK XCLK EYEXY /DSR /RI RINGD /RTS IRQ VSS GP00 RESERVED RESERVED VDD1 XTALI/CLKIN XTALO D0 D1 D2 D3 D4 VDD1 D5 D6 D7 RS0 RS1 PLL_VDD I/O Type1 GND GND MI PWR MI PWR PWR IA GND OA IA PWR MI PWR OA OA OA OA OA IA IA OA GND MI PWR I O IA/OB IA/OB IA/OB IA/OB IA/OB PWR IA/OB IA/OB IA/OB IA/OB IA/OB PWR NC DTE Serial Interface DTE Interface Serial Modem Interconnect Overhead Signal Overhead Signal Diagnostic Signal DTE Interface Serial Telephone Line Interface Telephone Line Interface DTE Serial Interface HOST Interface Modem NC NC Overhead Signal Overhead Signal HOST Interface HOST Interface HOST Interface HOST Interface HOST Interface HOST Interface HOST Interface HOST Interface HOST Interface HOST Interface Interconnect NC NC NC Modem NC NC NC Modem DTE Serial Interface Interconnect Interconnect Interface3
Signal Label RESERVED RS2 RS3 RS4 /CS /WR /RD /RDCLK /RLSD TDCLK TXD /CTS VDD1 RESERVED RESERVED VSS NC /RESET SR4OUT NC SR4IN CLK_OUT EYESYNC EYECLK MAVSS MAVDD SPKR TXA2 TXA1 VREF VC RIN MAVSS /POR RESERVED RESERVED /TALK VDD RESERVED RESERVED NC M_CNTRL_SIN M_CLKIN M_TXSIN M_SCK M_RXOUT M_STROBE RESERVED
4-6

49 50 OH VDD O(DD) PWR Telephone Line Interface 99 100 VSS PLL_GND GND GND
4.2.5
Sensor Input
The sensor input includes home position sensor. Home position sensor The home position of the carrier motor is detected by photo sensor. The photo transistor transmission to the photo sensor receiver circuit is shown below.
Home position sensor The home position is detected when the carrier passes between the LED and the photo transistor. 4.2.6 Sub Power Supply Circuit
The sub power supply circuit is provided for the internal analog circuit. Input is 24V and output is Vcc and +5Va. The circuit configuration is shown below: Switching Regulator +1.5V +2.5V +1.25V +1.8V + 3.3 V + 32V + 16V +12V
+24V
+24V
Linear Regulator
The sub power supply is used for: A/D, and logic circuits.
4-7
4.2.7
Power Supply
In this system, there is only one type of power supply. Please see the following table for details. Power Adapter Type Characteristic Input voltage range Input current(max.) Input frequency Output voltage Max. load current Output Wattage Wall-mount 100-240V 1.0~1.7A 50-60Hz +24Vdc 3.2A 76.8W
4-8
5. TROUBLESHOOTING
5.1 Troubleshooting Flowchart 5.2 Tables 5.3 Accessing the Fax Service Mode
This section is given to locate and resolve the causes of troubles so as the DM3920 is always in good working condition. The trouble modes, relevant units and maintenance methods are described below. When a problem occurs, troubleshoot the problem according to the symptoms it shows. Check the following first:
1. Is anything operating improperly? 2. Does the problem recur, or is it regular?

Figure 6.1 to Figure 6.6 show the troubleshooting flowcharts. The causes and maintenance methods for each failure mode are described in Table 6.1 through 6.8
5-1
5.1 5.1.1
Troubleshooting Flowchart Power on to DM3920 Ready
Power on
LCD shows Warming up Message
No See Table 6.1 or Table 6.7
Yes
LCD shows Default working mode
Figure 6.1 Power on to DM3920 ready
5-2
5.1.2
Copy Operation
Copier online troubleshooting
Press the Mono/Color button? Yes Check printer online? Yes No See Table 6.3 Scanning performed
No
No
See Table 6.2
Yes Printing completed No See Table 6.4
Yes See Table 6.5 No Image not clear Yes Yes Noises generated
See Table 6.6
No END
Figure 6.2 Copy operation flow chart
5-3
5.1.3
E-mail Operation
Email Online Troubleshooting
Press the Mono/Color button?
No
Yes No
See Table 6.8 Or 6.2.10 Info. Message During Networking 6.2.11 Info. Message During E-Mailing
Connect SMTP server and start scanning?
Yes
No See Table 6.3
Send the scanned image?
Yes
Transferring completed ?
No
See Table 6.8 Or 6.2.10 Info. Message During Networking 6.2.11 Info. Message During E-Mailing
Yes
END
Figure 6.3 E-mail operation flowchart
5-4
5.1.4
Filing Operation
Filing Online Troubleshooting
Yes No
Connect FTP/HTTP/HTTPS/CIFS server and start scanning?
See Table 6.8 Or 6.2.10 Info. Message During Networking 6.2.12 Info. Message During Filing
Yes
See Table 6.3
Send the scanned image?
Yes
No
See Table 6.8 Or 6.2.10 Info. Message During Networking 6.2.12 Info. Message During Filing
Yes
END
Figure 6.4 Filing operation flowchart
5-5
5.1.5
Fax Operation
Direct-Fax Online Troubleshooting
No
Yes
Start scanning?
No
See 6.2.13 Info. Message During Faxing
Yes
See Table 6-3
No
Dial & connect?
Yes
No
See 6.2.13 Info. Message During Faxing
END
5-6
5.2
Tables The following tables provide detailed troubleshooting information.
Table 6.1 Table 6.2 Table 6.3 Table 6.4 Table 6.5 Table 6.6 Table 6.7 Table 6.8
The LCD does not display. Printer does not react. Optical path dirty or hardware problem. Printer does not print. Image not clear. Noise generated. LCD does not show message after command. DM3920 is not connected to the network
5-7
5.2.1
LCD DOES NOT DISPLAY
Table 6.1 Cause Unplugged from outlet DC power unplugged from unit AC voltage failure Power adapter output voltage failure PCB failure LCD module main board connection failure Relevant Unit None None None Check Maintenance Method Method Visual check Insert the AC plug into the outlet Visual check Insert the DC power adapter cable into the unit
AC outlet None voltage check Power unit Output Replace the power unit voltage (+24v) check Main control Tester check Remove the cause or PCB (+24V, GND) replace the PCB LCD module Visual check Plug the connector and main board secure it firmly
5.2.2
Printer Does not React
Table 6.2 Cause Printer cable failure Relevant Unit Printer cable Check Method Visual check Maintenance Method Secure printer cable firmly or replace the printer cable Replace the PCB Remove paper Insert paper See printer manual Wait till printer ready
Printer link failure
Main PCB Printer paper jam Printer paper empty Printer problem Printer busy
Visual check Visual check Visual check Visual check Visual check
5-8
5.2.3
Scanning Is not Performed Table 6.3 Cause Scanner cable failure Scanner link failure Relevant Unit Scanner cable Main PCB Scan Module Check Method Visual check Visual check Maintenance Method Attach the scanner cable Replace the PCB Replace the Scan Module
5.2.4
Printer Does not Print
Table 6.4 Cause Select wrong printer Paper size incorrect Relevant Unit Printer Paper tray Check Method Visual check Visual check Maintenance Method Make sure the printer information on the LCD display is correct. Replace paper tray (The paper size being selected is inconsistent between the printer & the DM3920). Check printer
Printer problem
Visual check
5-9
5.2.5
Image Unclear
Table 6.5 Cause Lamp too dark Dirt on flatbed glass Relevant Unit Lamp Flatbed glass Check Method Visual check Maintenance Method Replace the lamp
Clean the Visual check flatbed glass with isopropyl alcohol Printer toner Check printer toner or Printer toner Visual check low replace the toner Printer Add printer memory memory not Printer Visual check enough
5.2.6
Noise Generated
Table 6.6 Cause Relevant Unit Motor unit Check Method Replace the motor unit Replace the main control PCB Check scanning module shakiness Visual check Maintenance Method Replace the motor Replace the main control PCB Replace the scanning module Clean the rail with oil
Motor unit failure Main control Main control PCB failure PCB Scanning module failure Dirt on rail Scanning module None
5-10
5.2.7
LCD Does not Show Message After Command
Table 6.7 Cause LCD module cable failure Relevant unit Panel cable Check method Visual check Maintenance method Attach the LCD module cable and secure it firmly LCD problem Push button failure LCD PCB Panel PCB Replace the LCD PCB Replace the panel PCB Replace the LCD PCB 1. Check the panel cable and secure it firmly. 2. Replace the panel PCB.
5-11
5.2.8
DM3920 is not Connected to the Network Table 6.8 Cause Maintenance Method RJ-45 connector is not plugged Plug the connector in. in Network cable is damaged Replace a good one IP address is invalid Ask your network administrator for a valid address. Subnet Mask is invalid Ask your network administrator for a valid value. Gateway IP is invalid Ask your network administrator for a valid address.
5-12
5.2.9
Information Messages During Scanning and Copying
Message Home sensor error Lamp error Restart your product.
Action If the code still appears, check optical chassis. If optical chassis is malfunction, replace it. Restart your product. If the code still appears, check lamp, inverter or main board. If one of them is malfunction, replace it.
ADF paper jam ADF paper jam. Open the ADF cover and remove the paper from the ADF then restart your product. If the code still appears, check if paper-in sensor, paper-out sensor, main board, or the AV board is malfunction. of them is malfunction, replace it. Lock error Scanning unit is locked. 1. Turn off your product. 2. Find the lock switch underneath the machine and unlock the machine. 3. Restart your product. If the code still appears, check main board. If main board is malfunction, replace it. Check printer 1. Check if the printer cable has been correctly connected. 3. Restart the product and your printer. cable or status. 2. Check if the printer is turn on. If one
5-13
5.2.10
Information Messages During Networking Message The connection has failed. The address is invalid. Action Ping the IP address of the product from another 10.1.20.144 in Dos prompt. If the product has
Please check network settings. PC in DOS prompt. For example, type Ping Please check network settings. no response, then perform the following steps. 1. Check if the RJ-45 connector is firmly Network is down. Please check network settings. Network is unreachable. plugged-in. 2. Check the Ethernet cable.
Please check network settings. 3. Check the products IP address. 4. Check the destination IP address. Connection aborted by the server. Connection reset by the server. Please check network setting. Connection timed out. Please check network setting. Unable to reach the destination host. Please check network settings. Failed to connect mail server. Please check network environment. Connection error. Please check network environment. Failed to create socket for DHCP Failed to search DHCP server. Failed to get IP from DHCP server. Failed to renew IP from DHCP server. Check IP address of DHCP server or contact your network administrator for further help. Check network environment. 5. Check Subnet Mask. Please check network settings. 6. Check Gateway IP.
5-14
5.2.11
Information Messages During E-Mailing Message Sequence error Action Reboot the machine, and try later. If the error is still there, contact your network administrator for further help. Device internal failure Reboot the machine, and try again. If the error is still there, contact your network administrator for further help. Failed to connect mail server Failed to get response from mail server. SMTP server is empty. Please specify SMTP server in User Tools. SMTP server address is wrong. Check the IP address of the SMTP server. Please check SMTP server. Unpredicted error Insufficient System Storage Mail server doesnt support SMTP service extension Mail server doesnt support SMTP login authentication. SMTP login error Mailbox Unavailable Processing Error Temporary authentication failure Contact your network administrator for further help. Contact your network administrator for further help. Contact your network administrator for further help. Contact your network administrator to turn on SMTP login option. Check your login user name. Check To address. Contact your network administrator for further help. Contact your network administrator for further help on mail servers authentication mechanism. Choose SMTP authentication for E-mail security or turn off the mail servers authentication and try again. Command error Parameters or argument error Reboot the machine, and try again. If the error is still there, contact your network administrator. 1. Check if the Device Name is valid. The Device Name can be found in User Tools>General. 2. Check From address. 3. Check To address. 4. Contact your network administrator for further help. Contact your network administrator for further help. Contact your network administrator for further help. Please specify IP address of the SMTP server by pressing the User Tools button on the panel.
5-15
DM3920 Service Manual Command parameters not implemented Check if the Device Name is valid. The Device Name can be found in User Tools>General. Or you may contact your network administrator for further help. Authentication requires Contact your network administrator on mail servers authentication mechanism. Choose SMTP authentication for E-mail security or turn off the mail servers authentication and try again. Mailbox unavailable User not local Service unavailable Mail server does not support SMTP service extension. Exceeded storage allocation Check To address. Check To address. Contact your network administrator for further help. Contact your network administrator for further help. 1. Check To address. 2. Check mailbox storage allocation. 3. Contact your network administrator for further help. Mailbox name is not allowed Connection error Check To address. 1. Check network environment. 2. Check if email attachment size is larger than the mailbox quota. The transaction has failed. Contact your network administrator for further help. Mail action has not been taken. Check To address.
5-16
5.2.12
Information Messages During Filing Meaning Can not create a subfolder. Device internal failure Failed to connect FTP server. Unpredicted error FTP login name error FTP password incorrect FTP cant enter this Make sure your have privilege to enter this directory. directory. FTP cant check file Make sure your have privilege to browse this directory. existed or not FTP cant change data transfer type. FTP store file error Make sure your have privilege to store file in the server. Insufficient storage Check FTP server free storage space and contact your server space in system. File name not allowed. FTP permission denied. CIFS (User level) can not make subdirectory CIFS Network share name incorrect. Failed to connect CIFS CIFS Computer name error CIFS dialect CIFS (User level) login fail. CIFS fail to create file. Make sure you have full control privilege on this network share. This CIFS may not support PC NETWORK PROGRAM 1.0 Check login name and password and try again. negotiation failed. dialect. Make sure computer name in the directory is correct. Check if server supports CIFS(SMB) connection. Check directory in folder and make sure it follows UNC, such as \\Computer\Share\directory. This account has not right to create new subdirectory. administrator. Change file name to meet naming convention of FTP servers OS. Check the privilege of your account. Contact your server administrator for further help. Check your password and try again Reboot the machine, and try later. If the error is still there, contact your FTP server administrator. Make sure the FTP server is not shut downing and port number is correct. If the error is still there, contact your FTP server administrator. Contact your network administrator for further help. Check your login name and try again Action Make sure you have the privilege.
5-17
CIFS send data error
Check your network administrator for help.
CIFS failed to send Make sure you have full control privilege. file attribute. HTTP unauthorized This HTTP server needs authorization. Make sure your account has correct authorization. Failed to connect HTTP found HTTP Forbidden Unpredicted error HTTP MKCOL method not allowed HTTP MKCOL method not implemented HTTP PUT method not allowed HTTP internal server error HTTP PUT method not implemented HTTP server unavailable HTTP server does not support HTTP version 1.1 POP3 server address is wrong. Failed to connect POP3 server. Failed to login POP3 server. LDAP server login error LDAP server IP error LDAP port error LDAP user password error Check IP address of LDAP server. Or contact your network administrator for help. Check if the port number is correct. Check if the password is correct. Check login name and password. Check login name and password. Contact your network administrator for help. Check IP address of POP3. That server does not support HTTP version 1.1 (the product uses), contact your server administrator for help. That server does not implement HTTP PUT method. This product cant store file on this server, contact your system administrator for help. Contact your server administrator for help. HTTP server does not support MKCOL to create directory. Give up creating a new directory or create directory at server in advance. Contact server administrator to change permission on this privilege. Contact your server administrator for further help. Check Server IP and HTTP port. Make sure they are correct. Or, Check whether that server supports HTTP connection. administrator for help. This action is forbidden in this server. This is not unauthorized but forbidden. Contact your server administrator for further help. Contact server administrator to change permission on this privilege.
HTTP Resource not That server cant save the files, contact your server
5-18
DM3920 Service Manual 5.2.13 Information Messages During Faxing Message No dial tone (201) Fax modem has not detected a dial tone. Memory full (234) the pages Action If this happens, then you need to stop using an internal line (that is, a line within an office PBX exchange), and connect directly to an outside line. The scanning job is processing, but the memory used to successfully scanned or Stop to abort the job.
Press Start to send store the pages is full. Press Start to send the pages successfully scanned Choose a lower resolution or try to send fewer pages at or Stop to abort the once. job. Choose a lower resolution or try to send fewer pages at once. Operator cancel (205) Line busy (204) Fax modem detected a busy signal. No fax response (203) The remote modem or fax modem has not answered your call within the specified time. Check the remote fax machine and then try again. User has cancelled the job during scanning or transmission. Waits a few seconds, then try again.
5-19
5.3
Accessing the Fax Service Mode
To access the service mode for the fax function (1) (2) (3) (4) Reboot the machine and press 2 via the numeri c keypad. The screen indicating the service mode is available. Press the User Tools button on the control panel and then choose Fax Settings. Choose the Option tab and then the Service Mode button to display the Service Mode screen. The detailed options are described in below.
Service Mode Settings Item Activity Report Description Choose Enable to print a report showing a record of every 50 communications between the sending and receiving fax machines. The report may contain the information and result which is useful to troubleshoot a particular problem. The default setting is Enable. Tone/Pulse Fax Header Sets the fax modem to dial out using Tone or Pulse. The default setting is Tone. Choose Enable to display fax header including ID#, date and time, the receiving fax number, and page index to be shown at top of all outgoing fax. The default setting is Enable. For many countries, the fax header is required for a legal fax document. Attenuator This setting has a range between 0 to 15 dB. It should be left to its default value of 0 dB. Use this setting when instructed by a serviceman. MF Attenuator This setting has a range between 0 to 15 dB. It should be left to its default value of 0 dB. Use this setting when instructed by a serviceman. Transmission Rate Sets the modems transmission rate. Choice: 33.6Kbps, 28.8Kbps, 14.4Kbps, 9.6Kbps, 4.8Kbps. The default setting is 33.6Kbps. If the fax is having communication errors, use this setting to select slower rates to determine if the communication error is caused by the phone line.
5-20
Monitor Control
Sets to turn on or off the speaker of modem. Choice: Disable, Type 1, Type 2. The default setting is Disable. Disable means turning off the speaker during dialing through the initial connection and then shuts off. Type 1 means to turn on the speaker for 10 seconds during dialing through initial connection. Type 2 means to turn on the speaker and remains on for all fax communications.
Pulse Dial Rate Pulse Make Ratio Tone Duration Calling Timer
Sets the rate of pulse dialing mode. Choice: 10pps, 20pps. The default setting is 10pps. Choice: 33%, 40%. The default setting is 33%. Choice: 75, 85, 100 mseconds. The default setting is 75 mseconds. The waiting time the MFP sends its signal to a remote fax machine. It should be left to its default value of 60 seconds. Or you may enter the number via the soft keyboard when instructed by a serviceman.
Test Mode
Click to perform initial test to check if the transcending signals are correct. This is recommended to be performed by the service man. Options Choice: 2100Hz, 1850 Hz, 1650 Hz, 1100 Hz. The default setting is 2100Hz. Choice: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9,*, #. The default setting is 0. Choice: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9,*, #. The default setting is 0. Choice: V.34(33.6 kbps), V.34(28.8 kbps), V.17(14.4 kbps), V.17(12.0 kbps), V.17(9.6 kbps), V.17(7.2 kbps), V.29(9.6 kbps), V.29(7.2 kbps), V.27(4.8 kbps), V.27(4.8 kbps), V.27(2.4 kbps), V.21(0.3 kbps) The default setting is V.34(33.6 kbps).
Item Tone Send Test DP Send Test MF Send Test Modem Signal Send Test
Off Hook Test
Click to perform Off Hook Test.
5-21
6. DISASSEMBLY
6.1 Service Tools 6.2 Lubricants 6.3 Procedure for Disassembly and Reassembly
6.1
Service Tools
The following describes the maintenance tools necessary for the maintenance of this equipment.
No. 1 2 3 4 5 6 7 8
Name Minus screwdriver Philips screwdriver (magnetic) Oil Grease Alcohol (Isopropyl 91% >) Digital voltmeter Oscilloscope Blower
Description Idler pulley module screw Nominal No.2 M3, M4 Shell Terrace Oil 46 Shell Alvania Grease No.2 Cleaning With 0.01 V range 100 MHz or more with external sweep Cleaning
Maintenance tools
6-1
6.2
Lubricants
This section describes the items to check and the places to lubricate when maintenance parts are replaced. 6.2.1 MECHANICAL UNIT LUBRICATION
This lubrication method: 1AC6M Lubrication cycle Amount of lubricant Lubricant type Positions need to be lubricated (show in number)
1. 2.
Positions need to be lubricated: The positions need to be lubricated is indicated in numbers. Lubricant type: A: Shell Alvania Grease No. 2 B: Shell Terrace Oil 46 Amount of lubricant: C: Coat thinly uniformly Lubrication cycle: 6M: Every six months
3. 4.
The following shows the position to be lubricated. Lubrication Lubricant Lubricant Lubrication Position Type Amount Cycle 1 B C 6M 2 A C 6M Lubrication Position Sliding rod Sliding frame
6-2
2 Sliding Frame
1 Sliding Rod
Positions need to be lubricated
6-3
6.3 6.3.1
Procedure for Disassembly and Reassembly Notes on Disassembly (1) (2) (3) (4) (5) (6) Clean the disassembly and assembly location. Disconnect the power cable and remove the AC plug from the outlet before disassembly and assembly. Follow the disassembly and assembly procedures. Never loosen the screws of parts that must not be disassembled. Store the disassembled parts in a clean place to avoid loss. After replacement, check the contacts and spare part mounting. Assemble the parts in reverse order of disassembly procedure.
6.3.2
ADF Removal
As shown in the figure below, insert a flat screw driver into the plastic cover to remove it.
As shown in the figure below, remove the black cable.
6-4
As shown in the figure below, lift the ADF unit.
As shown in the figure below, unplug the cable to remove the ADF unit.
6-5
6.3.3
Main Board & Fax module Removal
As indicated in the figure below, loosen all the screws.
As shown in the figure below, remove the metal cover.
6-6
As shown in the figure below, unplug all the cables.
6-7
As shown in the figure below, remove the main board with the fax module.
As shown in the figure below, disconnect and remove the fax module from the main board.
6-8
6.3.4
Control Panel board Removal
As shown in the figure below, tear off the nameplate of the right side.
As shown in the figure below, tear off the nameplate of the left side.
6-9
As shown in the figure below, insert the flat screw driver and remove the left and right corners a little bit.
6-10
As shown in the figure below, remove the control panel unit.
As shown in the figure below, unplug the cable.
6-11
6-12
As shown in the figure below, unplug the cable to remove the control panel board.
6.3.5
Touch Screen Removal
6-13
As shown in the figure below, remove the touch screen unit.
6-14
6.3.6
Upper Housing Removal
As shown in the figure below, remove the lower case.
6-15
As shown in the figure below, remove the upper housing.
6-16
6.3.7
Motor Belt Removal
As indicated in the figure below, loosen the screw.
As shown in the figure below, remove the belt.
6-17
6.3.8
Optical Chassis Removal
As shown in the figure below, raise the sliding rod.
6-18
As shown in the figure below, unplug the cables.
As shown in the figure below, remove the optical chassis.
6-19
6.3.9
Inverter Removal
As shown in the figure below, remove the plastic cover.
6-20
As shown in the figure below, cut off the binder.
As indicated in the figure below, loosen the screw to remove the inverter.
Inverter
6-21
6.3.10
Lamp Assembly Removal
As shown in the figure below, tear off the plastic plate.
As shown in the figure below, remove the lamp assembly.
6-22
6.3.11
Motor Unit Removal (Flatbed)
As shown in the figure below, remove the motor.
6-23
6.3.12 ADF Pad Removal

As shown in the figure below, pull the ADF Release Button to open the ADF front cover.
As shown in the figure below, press the holder inwardly to remove the ADF pad from the slot.
6-24
6.3.13 ADF Roller Removal

As shown in the figure below, move the green clamp downward to detach the ADF roller.
ADF roller
6-25
6.3.14 ADF Input Tray & Left Cover Removal

As shown in the figure below, pull out both sides of the ADF input tray from the ADF.
6-26
As shown in the figure below, pull out the left cover from the ADF.
6-27
As shown in the figure below, remove the ADF input tray and the left cover from the ADF.
6.3.15 ADF Motor Assembly Removal

As indicated in the figure below, loosen the screws.
6-28
As shown in the figure below, remove the ADF motor assembly.
ADF motor assembly
6-29
6.3.16 ADF Motor Removal

As shown in the figure below, remove the ADF motor.
6-30
6.3.17 Sensor board Removal

As indicated in the figure below, remove the paper-out sensor board.
6-31
As shown in the figure below, insert a flat screw driver and release the upper cover.
6-32
As shown in the figure below, remove the upper cover.
As indicated in the figure below, loosen the screws for all the sensors.
6-33
As shown in the figure below, unplug the cable to remove all sensor boards from the Deskew sensor.
all sensor boards connected with cables
Deskew sensor
6-34
6.3.18 Hinge Removal

As shown in the figure below, loosen all screws to remove the two hinges respectively.
6-35
7. PARTS
7.1 Spare Parts List
SUBJECT/PROJECT:
DM3920 SERVICE PARTS TABLE

Item AVISION P/N DESCRIPTION S-PARTS:ASS'Y,ADF MODULE,DM3920,RoHS S-PARTS:COVER,FRONT,DM3920,RoHS S-PARTS:ASS'Y,FRONT CASE,W/O PICK UP,DM3920,RoHS S-PARTS:SENSOR CABLE,9P,L=400mm,DM3920,RoHS REV. MOQ (SET) PCS / 1 SET
ADF MODULE
1 1-1 1-2 002-5526A-0-SP 051-5619A-0-SP 003-6881-0-SP 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 100 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 5 10 1 1 1 10 1 1
1-2-1 104-0783A-19-SP
S-PARTS:ASS'Y,SENSOR,3Px4, 1-2-2 008-0159C-09-SP L=155/205/160/185,DM3920,RoHS 1-2-3 004-1558B-9-SP 1-3 1-4 1-5 002-4639B-0-SP 003-6882-0-SP 002-5543A-0-SP S-PARTS:PCBA,SBA102,Deskew sensor,DM3920,RoHS S-PARTS:ASS'Y,PICK UP,DM3920,RoHS S-PARTS:ASS'Y,PAD,W/HOLDER PAD,HOLDER CORK,SPRING,DM3920,RoHS S-PARTS:ASS'Y,UPPER CASE,DM3920,RoHS S-PARTS:SHEET,3 PASS,231.5x31.7,DM3920,RoHS S-PARTS:ASS'Y,SCAN CASE,DM3920,RoHS S-PARTS:ASS'Y,CLUTCH,DM3920,RoHS S-PARTS:ASS'Y,SENSOR,3P,L=210mm, DM3920,RoHS S-PARTS:PLATE,DISCHARGE BRUSH,DM3920,RoHS S-PARTS:COVER,UPPER MOTOR SIDE,DM3920,RoHS S-PARTS:ASS'Y,ADF MOTOR,DM3920,RoHS
1-5-1 066-0797A-0-SP 1-6 002-5545A-0-SP
1-6-1 008-0105B-09-SP 1-6-2 008-0165A-09-SP 1-6-3 054-1798B-0-SP 1-7 1-8 051-5618A-0-SP 002-4617B-0-SP
7-1
DM3920 Service Manual S-PARTS:MOTOR W/MOUNT,STEPPING,DM3920,RoHS S-PARTS:COVER,UPPER FRONT SIDE,DM3920,RoHS S-PARTS:ASS'Y,INPUT TRAY,DM3920,RoHS S-PARTS:ASS'Y,ADF DOCUMENT COVER,W/O IFA53,28P CABLE,DM3920,RoHS S-PARTS:ASS'Y,HINGE,L,DM3920,RoHS S-PARTS:ASS'Y,HINGE,R,DM3920,RoHS S-PARTS:PCBA,IFA53,DM3920,RoHS
1-8-1 003-6634-0-SP 1-9 1-10 1-11 051-5591A-0-SP 002-5541A-0-SP 003-6883-0-SP
100 100 100 100 100 100 100 100
1 1 1 1 1 1 1 1
1 1 1 1 1 1 1 1
1-11002-5549A-0-SP 1 1-11002-5550A-0-SP 2 1-12 1-13 004-1649A-9-SP
S-PARTS:ADF CABLE(TO 104-1015A-09-SP ADF),28P,L=220mm,DM3920,RoHS
FLATBED SCANNER
2 2-1 3 3-1 3-2 3-3 4 4-1 4-2 5 6 6-1 6-2 002-5551A-0-SP 051-5598A-0-SP 002-4636B-0-SP 002-4636B-0-SP 005-0044D-09-SP 065-0115A-09-SP 003-6884-0-SP 104-5054C-09-SP 104-5077A-09-SP 002-4410B-0-SP 003-6885-0-SP 003-6886-0-SP 003-6887-0-SP S-PARTS:LCD MODULE(TFT),7" COLOR,W/NAMEPLATE,DM3920,RoHS S-PARTS:ASS'Y,UPPER HOUSING,DM3920,RoHS S-PARTS:FIXER,CHASSIS,DM3920,RoHS S-PARTS:ASS'Y,OPTICAL UNIT,DM3920,RoHS S-PARTS:ASS'Y,OPTICAL UNIT,DM3920,RoHS S-PARTS:INVERTER,DM3920,RoHS S-PARTS:MOTOR,STEPPING,DM3920,RoHS S-PARTS:ASS'Y,BOTTOM HOUSING,W/O BELT A'SSY,DM3920,RoHS S-PARTS:FFC CABLE,18P,530mm,DM3920,RoHS S-PARTS:FFC CABLE,24P,L=530mm,DM3920,RoHS S-PARTS:ASS'Y,BELT,DM3920,RoHS S-PARTS:ASS'Y,UI PANEL,W/NAMEPLATE,DM3920,RoHS S-PARTS:PCBA,UIA78,W/NAMEPLATE,DM3920, RoHS 100 100 1 1 1 1 100 100 100 100 100 100 100 100 100 100 100 1 1 1 1 1 1 1 1 1 1 1 1 10 1 1 1 1 1 1 1 5 1
7-2
DM3920 Service Manual S-PARTS:COVER,UI BOTTOM,W/NAMEPLATE,DM3920,RoHS S-PARTS:NAMEPLATE,L,8B35,90x40.4mm, DM3920,RoHS S-PARTS:NAMEPLATE,R,8B35,89x177.8mm, DM3920,RoHS S-PARTS:COVER,UI BOTTOM,DM3920,RoHS S-PARTS:FAX MODULE,EU,MBA377,DM3920,RoHS S-PARTS:FAX MODULE,US&JAP,MBA378,DM3920,RoHS S-PARTS:PCBA,MBA433,W/FW(EU),DM3920, RoHS S-PARTS:PCBA,MBA433,W/FW(US),DM3920, RoHS
7 7-1 7-2 7-3 8-1 8-2 9-1 9-2 10 11 12 13
003-6888-0-SP 084-1205A-0-SP 084-1204A-0-SP 051-5624A-0-SP 004-1381B-9-SP 004-1382B-9-SP 003-6889-0-SP 003-6890-0-SP
100 100 100 100 100 100 100 100 100 100 100 100
1 1 1 1 1 1 1 1 1 1 1 1
1 10 10 1 1 1 1 1 1 1 1 1
S-PARTS:ADF 104-0963A-09-SP CABLE(TOM/B),28P,L=200mm,DM3920,RoHS S-PARTS:PANEL KEYBOARD 104-0936B-09-SP CABLE,12P,L=350mm,DM3920,RoHS S-PARTS:PANEL LCD 104-0944A-09-SP CABLE,20P/22P,L=480mm,DM3920,RoHS 008-0144F-09-SP S-PARTS:ASS'Y,POWER S/W,L=55mm,DM3920,RoHS
ACCESSORY
A B-1 B-2 B-3 C D E F G S-PARTS:ADAPTER,3P,100005-3048A-09-SP 240Vac,24Vdc,3.2A,DM3920,RoHS S-PARTS:AC POWER 104-8006F-09-SP CORD,EUR.(CEE),2P,L=1800mm,DM3920,RoHS S-PARTS:AC POWER 104-8006F-09-SP CORD,EUR.(CEE),2P,L=1800mm,DM3920,RoHS S-PARTS:AC POWER 104-8006F-09-SP CORD,EUR.(CEE),2P,L=1800mm,DM3920,RoHS S-PARTS:PHONE 104-0202B-19-SP CABLE,6P2C,L=1800mm,DM3920,RoHS 104-6012C-19-SP 072-0673-0 072-0674-0 073-1810-0 S-PARTS:USB CABLE,4P,L=1850mm,DM3920,RoHS FOAM, EPE,L:533x294x170,DM3920,RoHS FOAM, EPE,R:533x294x170,DM3920,RoHS CARTON:590x555x330mm,AB/F,XEROX DM3920,RoHS 100 100 100 100 100 100 200 200 100 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1
7-3
7-4
7-5
Document Glass DM3920 Service Manual
8. SERVICE MODE
Service mode of DM3920
Press '0', when power onDisplay information ( The information has : Product Model Name, Panel version, FAX board) Press '1', when power onLoader Press '2', when power onFax service mode (for fax testing) Press '3', when power onPanel test (button , touch panel, LCD, LED test) (For Production line test) Press '4', when power onClear fax flash Press '5', when power onFlatbed run in test (For Production line test) Press '6', when power onCalibrate (Touch panel) (For Production line test) Press '7', when power onSimplex run in test (For Production line test) Press '8', when power onunused Press '9', when power onSkip DHCP Press '*', when power onClear Admin IP/PW ( PW=Password)
Press '#', when power onDuplex run in test (For Production line test)
8-1

DM3920 ServiceManual

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

DM3920 ServiceManual

Uploaded by

Copyright:

Available Formats

DM3920 Service Manual

NetScan 4000 Service Manual

THEORY OF OPERATION .....................................................................................................................4-1

BOOKMARK NOT DEFINED.

SERVICE MODE .........................................................................................................................................8-1