KELLY SERVICEs THAILAND

2013/14 SALARY GUIDE

Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, contract and permanent basis. Serving clients around the globe, Kelly provides employment to more than 550,000 employees annually. Kelly has been at the forefront of the recruitment industry for over 60 years and has set the industry benchmark with innovative recruitment and retention strategies. We pride ourselves on delivering a high level of customer service and providing the right talent in accordance with our clients requirements. All our candidates undergo a stringent screening process to ensure they are the best possible fit for the job.

In Thailand, Kelly partners with leading organizations and employers to provide human resource solutions tailored to their business needs. People are important to us, therefore we also partner with our pool of talent throughout their careers and assist them with their career growth.

All rights reserved. No part of this book may be reproduced or transmitted in any form without the written permission from Kelly Services Thailand. The information contained in the Salary Guide is intended for educational purposes only. Kelly Services Thailand takes no responsibility for any liabilities that emerge based on the information contained in this guide.

CONtENts
4 Executive Overview

5
6
7

The Inside Track

Accounting & Financial Services
Administration & General Affairs

Call Center

9
10

Consumer Goods
Engineering & Manufacturing

11
12

Healthcare & Life Sciences

Human Resources

13
14

Information Technology
Procurement, Logistics & Supply Chain Management

EXECUtIVE OVERVIEW
In recent years, there has been much buzz around talent shortage, acquisition and retention as well as cross-border talent migration. There is also an increasing interest in understanding generational differences and employee engagement in the hopes of solving talent-related challenges that are vital to business growth. Among the critical factors, compensation is often cited as a key solution to tackling talent issues. Through this salary guide, we aim to provide an overview of how different professional skills, responsibilities and qualifications are compensated. The data is gathered from our practical experience working with major multinational clients from a multitude of industries. We hope that this will be an effective benchmarking tool for you. Our Global Workforce Survey has shown that when it comes to making career decisions, compensation and benefits, while an important factor, ranks third. It is outranked by personal fulfilment/work-life balance and personal growth/advancement. With this in mind, we would like to bring to your attention other talent attraction and retention elements, such as corporate culture, employee engagement, career advancement plans, reputation for innovation, and corporate social responsibility. In this 2013/2014 edition, I am also pleased to introduce a new segment, one that captures valuable insights from industry insiders. We feel that it is useful to have a realistic snapshot of the goings-on from professionals in the field. We would like to express our appreciation to valued clients and candidates who have graciously contributed their views. Published economic projections indicate that 2013 looks to be a year of internal growth and aggressive expansion towards neighbouring countries like Myanmar, Laos and Cambodia. Brace yourself for a positively active year ahead. We hope you are ready for an even more heated competition for high calibre, skilled and multi-lingual talent to drive the growth in this increasingly important economic zone we call ASEAN.

Wanna Assavakarint Managing Director Kelly Services Thailand

Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, allowances and Employer Social Security contributions. A copy of this guide will be available at www.kellyservices.co.th Please visit www.kellyocg.com for other relevant white papers and reports.

THE INsIDE TRACk

According to our industry experts, the general business outlook is positive as Asia continues on a strong growth momentum. The upcoming ASEAN Economic Community (AEC), due to take shape in 2015, is helping to spur the growth of this region as companies expand or increase their market coverage into Indochina and Myanmar. Companies see the need to be bolder and to be prepared to operate in unfamiliar territories. As the borders open, companies that are ready to compete will flourish. The AEC will have direct impact on the talent shortage situation, which is currently a major obstacle in the growing economies of this region. The demand of qualified and bilingual talent has continued to increase at a rate unmatched by the growth in local supply. There is a critical need for organizations to reevaluate their talent acquisition tactics in order to ensure sustainability and continuity of growth. Technology and social networking have become an important channel to reach the available talent pool. That being said, social networking is a double-edged sword as it conversely allows competitors and hiring companies to reach internal talent directly. With this in mind, talent retention is also a serious challenge that companies need to tackle in keeping attrition in check. Innovation and ingenuity are clearly needed to ensure continuity and sustainability of businesses. It is worth noting that employer branding is among the top attributes that appeal to talent. Candidates look for the corporate profile, vision and strategy that resonate with them. Jobseekers not only opt to take on roles that are meaningful to them, they are also looking to be a part of a company that upholds the same values. Companies that play an active role in corporate social responsibility appear to garner more interest from job-seekers. Employers need to understand generational differences in belief systems and behaviors in order to anticipate the needs of their workforce, and craft out the appropriate benefits and tools to engage and retain their employees. From the various surveys conducted on employees globally, financial benefits are not the number one reason why they decide to join or leave a company. To win the war for talent, employers need to be ahead of the game by understanding what makes employees tick, create an environment and provide relevant tools that excite high caliber talent as well as effective enough to retain them.

Contributors: Khun Ratthanan Horanop Schneider Electric (Thailand) Ltd. Khun Orathai Sae Ngow Honda Trading (Thailand) Co., Ltd.

K.Thanop Somprasong Thaiware Communications Co., Ltd. Khun Jantharat Pattamaupatcha Siam Makro PLC.

ACCOUNtINg & FINANCIAL SERVICEs

Occupation Title Experience (years) Min. Salary (in local currency) Max. Salary (in local currency) Occupation Title FINaNCIaL SERVICES 20,000 35,000 50,000 100,000 70,000 140,000 30,000 80,000 100,000 20,000 35,000 50,000 120,000 180,000 70,000 110,000 150,000 150,000 Bank Auditor Bank Operations Officer Cash Management Sales Manager Collection / Debt Recovery Officer Compliance Officer Credit Analyst Credit Analysis Manager Customer Service Officer Dealer Personal Financial Consultant / Personal Banker Relationship Manager (Junior level) Relationship Manager / Team Leader (Senior level) Remittance/ Settlement/ Loans Clerk Settlement Officer Trade Finance Officer Wealth Manager
Hot Job

Experience (years)

Min. Salary (in local currency)

Max. Salary (in local currency)

ACCOUNTING & FINaNCE Accountant (Junior) Accountant (Senior) Asst. Accounting Manager Accounting Manager Auditor Business Planning & Analysis Manager Credit Control Officer Credit Control Manager Compliance Manager Finance (Junior) Finance (Senior) Asst. Finance Manager Finance Manager Head of Finance Financial Analyst Internal Audit Manager Risk Manager Tax Manager 0-3 4-5 6-8 10-15 4-6 5-8 2-4 5-8 5-8 0-3 4-5 6-8 10-15 10-15 4-6 5-8 5-8 5-8 15,000 30,000 40,000 50,000 40,000 80,000 18,000 50,000 70,000 15,000 30,000 40,000 50,000 110,000 50,000 70,000 70,000 80,000

2-3 0-3 5-8 0-3 2-3 0-3 5-8 0-3 0-3 0-3 2-4 5-8 0-3 3-5 0-3 5-8

35,000 15,000 60,000 15,000 30,000 17,000 50,000 15,000 15,000 15,000 + commissions 30,000 + commissions 70,000 + commissions 15,000 30,000 16,000 50,000 + commissions

45,000 18,000 100,000 17,000 40,000 30,000 90,000 18,000 18,000 18,000 + commissions 50,000 + commissions 120,000 + commissions 18,000 50,000 20,000 100,000 + commissions

ADMINIstRAtION & GENERAL AffAIRs

Occupation Title Administrative Assistant Administration / Office Manager Data Entry Executive Secretary / Personal Assistant Receptionist / Front Office Assistant Secretary Sr. Administration Officer Experience (years) 1-3 4-10 0-2 3-10 1-3 1-3 3-5 Min. Salary (in local currency) 11,000 50,000 9,000 30,000 12,000 18,000 25,000 Max. Salary (in local currency) 16,000 100,000 13,000 100,000 18,000 30,000 35,000

Hot Job

CALL CENtER
Occupation Title Call Center Supervisor / Team Leader Call Center Manager / Head Customer Service Officer Inbound (entry level) - Bilingual (Thai & English) Customer Service Officer Inbound (entry level) - Thai speaking Customer Service Officer Inbound (experienced) - Bilingual (Thai & English) Customer Service Officer Inbound (experienced) - Thai speaking Phone Collector (entry level) - Thai Speaking Phone Collector (experienced) - Thai Speaking Telesales / Telemarketer (entry level) - Bilingual (Thai & English) Telesales / Telemarketer (entry level) - Thai speaking Experience (years) 3-5 5-8 0-1 Min. Salary (in local currency) 30,000 50,000 15,000 Max. Salary (in local currency) 45,000 80,000 20,000 Occupation Title Telesales / Telemarketer (experienced) - Bilingual (Thai & English) Telesales / Telemarketer (experienced) - Thai speaking Experience (years) Min. Salary (in local currency) 18,000 + commissions 15,000 + commissions Max. Salary (in local currency) 25,000 + commissions 20,000 + commissions

2-4

2-4

0-1

10,500

15,000

2-4

18,000

25,000

2-4 0-1 2-4

15,000 10,500 + commissions 15,000 + commissions 15,000 + commissions 10,500 + commissions

20,000 15,000 + commissions 20,000 + commissions 20,000 + commissions 15,000 + commissions

0-1 0-1

Hot Job

CONsUMER GOODs
Occupation Title Advertising Manager Area Sales Manager Brand / Product Manager Business Development Manager Customer Service Executive Channel Manager Experience (years) 5-7 5-7 5-7 5-7 2-3 5-7 Min. Salary (in local currency) 50,000 50,000 + commission + allowances 60,000 70,000 25,000 60,000 + commission + allowances 30,000 + commission + allowances 50,000 + commission + allowances 18,000 30,000 65,000 70,000 Max. Salary (in local currency) 80,000 80,000 + commission + allowances 85,000 120,000 40,000 80,000 + commission + allowances 50,000 + commission + allowances 90,000 + commission + allowances 25,000 45,000 90,000 120,000 Sales & Marketing Director Trade Marketing Manager Visual Merchandising Manager 10-15 5-7 5-7 Occupation Title Merchandising Manager National Sales Manager Promoter (Bilingual) PR Manager Retail Manager Retails Operations Manager Service Co-ordinator Sales Co-ordinator Sales Executive Sr. PR and Communication Executive Sales Manager Experience (years) 5-7 7-10 0-2 5-7 5-7 5-7 2-3 2-3 2-3 4-6 5-7 Min. Salary (in local currency) 60,000 100,000 25,000 + commissions 65,000 70,000 70,000 15,000 15,000 14,000 + commissions 40,000 50,000 + commissions + allowances 150,000 60,000 60,000 Max. Salary (in local currency) 85,000 150,000 30,000 + commissions 100,000 90,000 90,000 20,000 20,000 30,000 + commissions 60,000 90,000 + commissions + allowances 200,000 90,000 80,000

Key Account Executive

3-5

Key Account Manager Market Researcher Marketing Executive Marketing Communications Manager Marketing Manager

5-8 2-4 2-4 5-7 5-7

Hot Job

ENgINEERINg & MANUfACtURINg

Occupation Title Draftman Electrical Engineer Estimate Engineer Engineering Manager Facilities Technical Officer Facilities Technician Material Planner Mechanical Engineer Maintenance Manager Order Engineer Purchase Engineer Planning Engineer Process Engineer Production Manager Project Manager Quantity Surveyor Quality Engineer Quality Manager Service Engineer Structural Engineer Experience (years) 1-2 2-5 2-8 5-8 2-5 1-5 2-4 2-5 5-8 2-4 2-5 3-5 2-3 5-8 5-8 2-5 1-5 5-8 2-5 2-5 Min. Salary (in local currency) 12,000 25,000 25,000 50,000 15,000 10,000 25,000 25,000 50,000 25,000 30,000 30,000 25,000 50,000 50,000 20,000 20,000 50,000 25,000 25,000 Max. Salary (in local currency) 15,000 45,000 75,000 100,000 25,000 16,000 35,000 45,000 100,000 35,000 50,000 45,000 30,000 80,000 100,000 35,000 45,000 80,000 45,000 50,000 Occupation Title Supplier Quality Engineer Safety Engineer Sales Engineer Safety Manager Sales Manager Technical Purchasing Manager Technical Sales Manager Experience (years) 3-5 2-5 2-5 5-8 5-8 5-8 5-8 Min. Salary (in local currency) 30,000 20,000 20,000 + commissions 45,000 50,000 50,000 60,000 Max. Salary (in local currency) 45,000 35,000 45,000 + commissions 80,000 100,000 100,000 120,000

Hot Job

10

HEALtHCARE & LIfE SCIENCEs

Occupation Title Experience (years) 5-10 3-5 5-10 8-10 0-4 6-8 3-5 5-8 5-10 5-10 5-10 5-10 Min. Salary (in local currency) 60,000 + commissions 35,000 80,000 80,000 20,000 + commissions 70,000 30,000 40,000 + commissions 80,000 60,000 80,000 50,000 + commissions Max. Salary (in local currency) 80,000 + commissions 50,000 120,000 120,000 40,000 + commissions 100,000 60,000 60,000 + commissions 100,000 100,000 120,000 70,000 + commissions

Area Sales Manager Clinical Research Associate Clinical Research Manager Group Product Manager Medical Sales Representative Marketing Manager Pharmacist Product Specialist Product Manager Regulatory Affairs Manager Senior Clinical Research Associate Upcountry Sales Manager

Hot Job

11

HUMAN REsOURCEs
Occupation Title Compensation & Benefits Analyst Compensation & Benefits Manager Employee Relations Specialist Employee Relations Manager Employee Communications Manager HR Officer/ Executive HR Specialist HRIS Specialist HRIS Manager HR Manager HR Director Organizational Development Manager Payroll Officer/ Executive Payroll Specialist Payroll Manager Senior Recruitment Specialist Experience (years) 3-5 5-8 3-5 5-8 5-8 2-3 3-5 3-5 5-8 5-8 10+ 5-8 2-3 3-5 5-8 3-5 Min. Salary (in local currency) 35,000 65,000 35,000 50,000 50,000 22,000 35,000 35,000 65,000 60,000 120,000 60,000 20,000 35,000 60,000 35,000 Max. Salary (in local currency) 45,000 100,000 45,000 70,000 70,000 35,000 45,000 45,000 100,000 120,000 200,000 80,000 35,000 45,000 80,000 45,000 Occupation Title Recruitment Manager/ Talent Acquisition Manager Rewards & Recognition Manager Training Executive Senior Training & Development Specialist Training Manager/ HRD Manager Experience (years) 5-8 5-8 2-3 3-5 5-8 Min. Salary (in local currency) 60,000 60,000 22,000 35,000 60,000 Max. Salary (in local currency) 100,000 100,000 35,000 45,000 90,000

Hot Job

12

INfORMAtION TECHNOLOgY
Occupation Title Analyst Programmer Account Manager Business / Systems Analyst Business Development Manager CRM Consultant Database Administrator Datawarehousing Consultant ERP Consultant Helpdesk Helpdesk Analyst Inside Sales Presentative IT Administrator IT Application Support IT Executive IT Manager IT Director Network Administrator Experience (years) 2-3 3-4 3-5 5 4 3 4-8 5-8 1-2 1-3 3-5 1-3 3-6 2-5 5-7 6-10 2-3 Min. Salary (in local currency) 25,000 35,000 + commissions 38,000 55,000 + commissions 45,000 30,000 50,000 60,000 15,000 18,000 25,000 + commissions 16,000 30,000 20,000 60,000 100,000 20,000 Max. Salary (in local currency) 40,000 50,000 + commissions 55,000 80,000 + commissions 60,000 45,000 85,000 100,000 25,000 30,000 40,000 + commissions 30,000 100,000 50,000 80,000 200,000 30,000 Occupation Title Network Support Engineer Pre-sales Consultant Programmer Project Coordinator Project Manager Regional Sales Manager SAP Consultant Software QA / Test Analyst System Analyst Systems Engineer Systems Programmer / Software Engineer Technical Consultant Technical Consultant (Senior ) Web Designer Experience (years) 3-5 3-5 2-5 2-5 4-7 5-7 2-4 3-5 2-4 2-3 2-3 2-4 5-8 2-5 Min. Salary (in local currency) 35,000 35,000 25,000 20,000 50,000 80,000 + commissions 45,000 30,000 30,000 28,000 25,000 35,000 50,000 25,000 Max. Salary (in local currency) 60,000 60,000 80,000 40,000 100,000 130,000 + commissions 60,000 50,000 50,000 40,000 40,000 50,000 100,000 50,000

Hot Job

13

PROCUREMENt, LOgIstICs & SUppLY CHAIN MANAgEMENt

Occupation Title Distribution Manager Logistics Manager Operations Executive Operation Manager Procurement Executive Purchasing Manager Shipping Assistant Shipping Supervisor Supply Chain Manager Transportation Manager Warehouse / Store Assistant Warehouse Supervisor Warehouse Manager Experience (years) 5-8 5-8 2-3 5-8 3-5 5-8 0-3 4-5 5-8 5-8 0-3 3-5 5-8 Min. Salary (in local currency) 60,000 50,000 25,000 50,000 30,000 55,000 15,000 30,000 60,000 50,000 12,000 30,000 50,000 Max. Salary (in local currency) 90,000 100,000 30,000 90,000 50,000 100,000 18,000 35,000 100,000 70,000 17,000 50,000 90,000

Hot Job

14

Kelly Services Staffing & Recruitment (Thailand) Co., Ltd 27th Floor, Empire Tower 3, Unit 2707, 195 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120 Tel: (662) 670 0505 Fax: (662) 670 0509 Email: ksbkk@kellyservices.co.th

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