Watchdog programme that you mentioned and made it clear that if we see evidence of airlines failing to apply the

extraordinary circumstances and reasonable measures exemptions correctly, we will not hesitate to take action. I hope that this helps to answer your questions, but please do let me know if you require further clarification. Yours sincerely

Andrew Haines CHIEF EXECUTIVE

Civil Aviation Authority K501 CAA House 45-59 Kingsway London WC2B 6TE www.caa.co.uk Telephone 020 7453 6003 Fax 020 7453 6011