VegaStarSilver Silver E Split GB PDF

Aethra
Vega Star Silver Vega Star Silver E

Users and installation manual
MS, Microsoft and NetMeeting are registered trade marks of Microsoft Corporation. Windows is a trade mark of Microsoft Corporation. The information contained in this document is the property of Aethra SpA., it is subject to change without notice and it shall in no way be binding for Aethra SpA Copyright Aethra Telecomunicazioni SpA 2004. All rights reserved. Maggio 2004 Cod. 074111015GB V_30_04_04 Rev.1
Welcome
Thank you for choosing a AETHRA SpA. product Inside you will find useful information to help you get the most out of the Aethra product. The information contained in this manual is subject to change without prior notice by Aethra SpA.
SAFETY RULES ..................................................................... 7 REGIONAL REQUIREMENTS ................................................. 8 WARNINGS........................................................................... 8 CLEANING ............................................................................ 9 EN 55022 Class A COMPLIANCE .......................................... 9 FCC 15 Class A COMPLIANCE.............................................. 9 Customer information ........................................................ 10 FCC................................................................................. 10 About this manual .............................................................. 12 Preliminary note............................................................. 12 General introduction....................................................... 12 Features at a glance....................................................... 13 Vega Star Silver and Vega Star Silver E system components.................................................................... 14 Symbols and syntax used............................................... 15 System positioning and installation................................... 17 Connecting the POD ....................................................... 18 Operation and use.............................................................. 19 First time equipment is switched on............................... 19 Menu structure............................................................... 20 How to make a call......................................................... 23 Phonebook Call ........................................................... 23 Audio-video calls......................................................... 25 TCS-4 Mode Video Call................................................ 26 2
Audio call .................................................................... 27 Secure Connections .................................................... 28 How to receive a call...................................................... 29 Dual Video Mode (optional) ............................................... 30 Dual Video Connection ................................................... 30 Disconnection Dual Video .............................................. 31 Using the Phonebook ......................................................... 32 Entering names in the phonebook .................................. 32 Modifying phonebook entries ......................................... 33 Controlling video and audio............................................... 33 Field of view and zoom................................................... 34 Audio Autotracking ......................................................... 35 Video camera presets .................................................... 36 Video Privacy ................................................................. 37 Audio Control.................................................................. 37 Set Top configuration ........................................................ 37 User preferences ............................................................... 38 Control Panel:................................................................. 39 Date and time setting................................................... 40 Status Bar and transparency display ............................ 40 Ways of making calls and answering (Call-Answer-Mode) ....................................................................................... 41 Video Quality .................................................................. 42 Audio Video Data ......................................................... 43 Audio .............................................................................. 44 3
Inputs:......................................................................... 45 Echo canceller:............................................................ 45 Outputs: ...................................................................... 46 Video .............................................................................. 46 XGA (optional)............................................................. 48 Advanced Settings....................................................... 48 Data Channels ................................................................ 48 Installation ......................................................................... 49 Licenses ......................................................................... 51 Encryption (optional)...................................................... 52 Terminal Settings ........................................................... 54 Network interface........................................................... 55 ISDN ........................................................................... 55 NIC (version L) (optional) ............................................ 59 IP configuration ........................................................... 61 Localisation (Location)................................................... 73 Load default settings...................................................... 74 Integrated Multiconference Unit (optional) ....................... 75 Introduction .................................................................... 75 Multiconference Setup ................................................... 75 Automatic rate and coding adaption ............................. 76 Continuous presence................................................... 76 Mode (only for MCU ISDN or Mixed) ............................ 76 Cascade Role .............................................................. 77 How to start a multiconference ...................................... 77 Conference management ............................................. 80 Continuous Presence Management .............................. 81 4
Ending a Multiconference............................................... 82 Set Top Diagnostics ........................................................... 82 Test terminal .................................................................. 82 Interfaces ....................................................................... 84 Audio Test................................................................... 84 Video Test ................................................................... 85 Network Test ............................................................... 86 Connection Status .......................................................... 86 ISDN ........................................................................... 87 IP ................................................................................ 88 Hardware ....................................................................... 88 Software Versions .......................................................... 89 Connecting a personal computer....................................... 90 Connecting a PC to the Set Top without LAN .................. 90 Connecting to the Set Top via a PC in a LAN .................. 91 Remote management......................................................... 91 Access to the web page.................................................. 92 Integrated presentations.................................................... 93 AePPtManager ............................................................... 93 Updating software.............................................................. 96 Data Conference with Microsoft NetMeeting 3.xx ............. 97 Download Data Conference ............................................ 97 Use of Data Conference.................................................. 97 Managing the DataConference software ........................ 98 Set Top Vega SPLIT series........................................... 100 5
Installation and setup................................................... 101 Appendix I ........................................................................ 102 Network Requirements IP\H.323 .................................. 102 Network Requirements for Multivideoconferences H.323 (MCU)....................................................................... 103 H.323/H.320 via gateway .......................................... 103 Appendix II ....................................................................... 104 Interoperability NAT - FIREWALL ................................. 104 Introduction............................................................... 104 IP Voice and Video Crossing NAT and Firewall ........... 105 Firewalls and NATs How they work ......................... 105 Firewalls.................................................................... 105 NAT (Network Address Translation) ........................... 106 Firewalls and NAT stop Video and Voice communications on IP networks .......................................................... 107 Solution for the NAT-Firewall problem ........................ 108 Firewall ALG .............................................................. 108 Troubleshooting Problems............................................... 110 GLOSSARIO ...................................................................... 113 Recommended Wireless Cards (optional) ....................... 115 TECHNICAL SPECIFICATIONS .......................................... 116 USE AND STORAGE CONDITIONS..................................... 121 REFERENCE REGULATIONS (CE MARK AND RELIABILITY TESTS) ............................................................................. 121
SAFETY RULES
DEVICE IN CLASS I Always connect to a grounded socket. Connect the ISDN port to a network termination only (NT1). It is absolutely forbidden to connect the system to an outdoor telecommunication line. The batteries of this equipment must be recycled by a company in charge of this activity, a company qualified for the disposal of dangerous materials or by using containers provided for the separate collection of worn out batteries. To guarantee continuous protection for operator safety, only use the mains adapter supplied with the device. Connect the LAN port to an internal LAN circuit only. It is absolutely forbidden to connect the system to an outdoor telecommunication line. WARNING: for power supply connection use an easily accessible outlet located near the device. Never remove the mains plug for permanent connection. The change from cold to hot environments can cause the formation of condensate inside the device. To avoid malfunctioning, wait at least 2 hours before connecting the device to the supply mains. WARNING: RISK OF ELECTRIC SHOCK The power supply used by this device involves lethal voltage levels. Do not access internal parts of the device (and/or of the power supply unit). If objects or liquids penetrate inside the device, immediately disconnect the power supply cable. Before using the device again, have it checked by specialized staff.
Refer to qualified staff for service.
In case of intervention, always check that the power supply has been completely and successfully disconnected. In case of fire, absolutely avoid using water to extinguish it.
CAUTION: risk of explosion if batteries are replaced by an incorrect type. Dispose of used batteries according to the instructions.
REGIONAL REQUIREMENTS
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WARNINGS
CAUTION: many of the components used in this device are sensitive to electrostatic charge. In case of manipulation of the connection cables, disconnect the power supply and avoid direct contacts with the connector terminals. When handling electronic components, to eliminate any static electricity touch a grounded surface. If possible, wear a grounding arm band.
Failure to comply with these warnings could cause permanent damage to this device.
CLEANING
To clean the device use a soft cloth either dry or moistened with a little detergent. Never use any type of solvents, such as alcohol or gasoline, to avoid damaging the finish.
EN 55022 Class A COMPLIANCE

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may required to take adequate measures.
FCC 15 Class A COMPLIANCE

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Customer information
For U.S. Customers only.
FCC
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the exterior of the cabinet of this equipment is a label that contains, among other information, a product identifier in the format US: OAUXDNAN007 If requested, this number must be provided to the telephone company. ACTA Registration Number: Ringer Equivalence Number (AC REN): Facility Interface Code (FIC): Service Order Code (SOC): USOC Jack Type: US: OAUXDNAN007 N/A 02IS5-ISN 6.0N RJ48C.
A FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. See Installation Instructions for details. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. Typically, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line (as determined by the total RENs) contact the local telephone company.
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If this equipment Vega Star causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment Vega Star, for repair or warranty information, please contact Aethra Inc, 701 Bricknell Avenue, Miami, FL 33131, USA Tel: +1 305 375 0010. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporation commission for information.)
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About this manual

Preliminary note
The complete functionality and all associated configurations that are described in this manual, even if they are not included in the series production, are supported by the Set Top Vega Star Silver and Vega Star Silver E as long as they are appropriately licensed.
General introduction
Vega Star Silver is a high-quality set-top that is ideal for medium and largesized videoconferencing sessions requiring enhanced audio and video quality. Its integrated Multipoint Conferencing Unit (MCU) connects up to 5 sites in mixed mode (ISDN and IP), with convenient dial-out and dial-in (Meet Me) configuration. Continuous Presence feature enables participants at all sites to view one another simultaneously.
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Features at a glance
XGA input and output ports (option). Simultaneous dual-stream video (option). Supports ISDN, IP, V.35/leased networks (option). Integrated mixed-mode MCU with Meet Me configuration (option). Patented Voice Tracking camera. T.120 for multimedia. Full-duplex, hands-free audio with echo cancellation. Automatic Noise Suppression. Embedded PowerPoint presentation. Web streaming function. Wireless LAN support.
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Vega Star Silver and Vega Star Silver E system components

The principle components of the Vega Star Silver and Vega Star Silver E are:
Base system with integrated: Codec H.320/H323. Video Camera. Microphone. Power supply and power cord. Infra-red Remote Control for controlling the system. User Manual. Serial cable for connection to a PC. Cable for connecting the monitor (3RCA + Y/C). RJ45-RJ45 cable for connecting LAN with PC. Eventual RJ45-RJ45 for connecting to ISDN lines. Eventual XGA cable. Packaging.
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Symbols and syntax used

In this manual the following symbols correspond to the buttons on the remote control.
Button function symbol.
Alphanumeric button symbols.
In order to enter numbers or characters in the corresponding fields, you can use the virtual keypad or the alphanumeric buttons on the remote control. For example, using the remote control: press once = 1 press twice = A press three times = B press once = . press twice = * press three times = @ press four times = Space press once = # press twice = & press three times = : press four times = / press five times = \
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Remote control functions are described in a dedicated separate section on the back page of this manual cover. Many Set Top command functions can be invoked either by selecting the icon displayed in the user interface or directly using the appropriate remote control button. The procedure descriptions for the management of various functions are shown just as they appear on screen when displayed by the equipment.
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System positioning and installation

Positioning and installing the Set Top is very simple: Place the Set Top in the desired location. Connect the following cables and devices: All operations must be carried out without connection to the mains power supply. Connection to the mains power supply is only performed after assembly of electrical parts and only after having verified that all connections are correct.
Connect the microphone. Connect the video outputs to the main monitor inputs (cable 3RCA + Y/C). Connect the LAN input to the network. Connect the ISDN inputs to the network terminations. When connecting each ISDN access point to the connectors available on the Set Top, it is advisable to have at hand the corresponding telephone numbers and make suitable annotations.
! !
This information will be necessary during the terminal configuration in order to enable each access.
Connect the ISDN input (connector ISDN or network interface) only to a network termination (NT1). It is expressly forbidden to connect the equipment to an external telecommunications line.
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Connect the various accessories (VCR, document camera...) to the extra inputs available. Connect the unit power supply and then connect this to the mains electricity supply. Press the on-button Soft Key(*). Switch on the TV monitor. Wait for the main user interface to appear. Note (*): The Soft Key is not a mechanical ON/OFF switch, but enables the remote control to perform the Set Top on and off switching function. The status LED at the front of the Set Top is indicator for the following: 1. 2. 3. LED illuminated: indicates the Set Top is working; LED flashing: indicates that the Set Top is not working but system power is on; LED off: indicates power is absent.
Connecting the POD

1. Follow these steps to connect the peripheral POD:
Connect the POD output 2.
to the rear panel of the Set Top.
If you use a second POD, connect the output of the second POD to the input of the first POD .
3.
Select the ON position of the POD switch located on the underside of the device.
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Operation and use

The basic functionality of the Set Top is explained in this section of the manual. It is assumed that the system is installed correctly.
First time equipment is switched on

When the equipment is switched on for the first time, the following will appear on the screen:
This allows the user to select the desired language.
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Menu structure
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How to make a call

Once the Set Top is switched on, the main user interface will display the Home Page:
A call can be made in three different ways: From the Phonebook Audio-Video Only Audio
Note: Whichever way you choose to make a call, you can if you wish, make an IP call by explicitly defining the IP address of the terminal you want to call. When entering the IP address, you must include the point . separators, for example: 192.168.122.94 You can enter the point . by pressing the remote control button once.
Phonebook Call
In order to select a number to call quickly, a phonebook is available where entries referring to the most frequently called terminals can be stored. In order to make a call using a stored entry, you only have to select a name from a list.
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Example: 1. From the Home Page and using the arrow buttons on the remote control device, position the pointer over the icon Phonebook and press OK. The following image will appear.
Note: The remote control has a button marked phonebook immediately. 2. 3. 4.
, for opening the
Scroll the index of the phonebook to the desired initial letter. Using the remote control, move down to the chosen name and press OK to confirm. Move to the icon CALL and press OK to make the call. The same function is achieved pressing the remote control button . (the
5.
In order to end the call, use the remote control button system will ask you to confirm disconnection).
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Audio-video calls
Select from the Home Page: 1. VIDEO .
The same function is achieved pressing the remote control button You will enter the following page:
To complete the video call, follow these steps: 1. 2. 3. Select the type of call from the dropdown menu (*) (ISDN, IP, NIC, MCU, MCU ISDN, MCU IP). Select the call rate from the dropdown menu (*). Enter the number or user alias you want to call using the alphanumeric buttons on the remote control or using the virtual keypad (!). Move to the icon CALL and press OK to make the call. The same function is obtained by keeping the remote control button 5. depressed.
4.
In order to end communication, use the remote control button (the system will ask you to confirm disconnection).
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A virtual keypad can be activated for situations where you need to enter text. (E.g. Names for the phonebook or aliases for calls). In order to activate, position the remote control cursor in the box where you want to enter text and press OK. Select the letter desired by moving an arrow to the letter desired and then press OK. In order to close the virtual keypad select the ESC key and press OK.
Note: To reselect the last call (incoming or outgoing): 1. 2. 3. 4. Move to the field reserved for entering the number or alias to be called. Leave the field empty. Press the remote control button .
A page will be displayed where you will be able to select or modify numbers or aliases belonging to the last calls. (*) General Note: To select an option from a dropdown menu, it is necessary to go to the menu in question, press OK, select the desired option with the aid of the remote control arrows and press OK.
TCS-4 Mode Video Call

The TCS-4 mode is an H.320 call (ISDN) to a gateway which is capable of transcoding H.320 (ISDN)/H.323 (IP). Go to Video in the Calls window and enter the number accordingly: ISDN number of gateway followed by # followed by H.323 number (E.164) of the terminal to be called .
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Audio call
If you would like to make an audio-only call using the Set Top like a normal telephone set, select from the Home Page: 1. AUDIO. You will enter the following page:
To complete the audio call, follow these steps: 1. 2. 3. Select the type of call (*) (ISDN, IP, NIC) from the dropdown menu. Enter the number or the alias (IP) you want to call using the buttons on the remote control or the virtual keypad. Move to the icon CALL and press OK to make the call. The same function is obtained by pressing the remote control button 4. .
In order to end communication, use the remote control button (the system will ask you to confirm disconnection).
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Secure Connections
The Set Top can conduct secure videoconference sessions: connections in encrypted mode. In order to conduct such sessions, you must enable encryption for the Set Top and have the corresponding license. Once enabled, the Set Top must be configured to use the encryption function. Refer to the appropriate section Encryption in this manual. When configured, you can make a call following the procedure described previously. Useful information: The encryption status can be checked on the status bar. If the encryption functionality is enabled and configured, a padlock is displayed on the status bar, otherwise such a padlock will not appear. If the padlock present during a videoconference session shows a yellow colour and is open is not active. , the Set Top has encryption enabled but the function
If the padlock present is a green colour and closed, encryption is active.
If the padlock present is a red colour and closed, encryption is activate only in transmission.
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How to receive a call

If you are at the Home Page and receive a call, notification will be displayed in a window showing the callers number.
Furthermore, if the automatic answer function is not enabled (described later), the user will be asked to accept the call or not.
In the situation where you are at a page other than the main page, the user will be asked to accept the call or reject it irrespective of whether the automatic answer function is enabled or not.
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Dual Video Mode (optional)

Dual Video Connection
You can create a Dual Video connection whereby you can send two video streams originating from different sources (for example, main video camera for the first call and Document camera 1 for the second call). Note: This is feasible on the condition that the remote terminal supports Dual Video. In order to create a Dual Video connection, follow these steps: 1. 2. 3. 4. Set up a normal audio-video connection with the desired terminal. Press the call button once again Move to the icon YES and press OK. .
Select the desired second video input from the dropdown menu.
Once Dual Video is activated, if the receiving terminal is set up with two monitors, youll be able to see the two video streams simultaneously. In the situation of having only one monitor, you can switch among the displayed video streams by repeatedly pressing the button SELF on the remote control. Note: Dual Video transmissions can be sent from either the Audio-Video calling terminal or the called terminal.
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Note: When the receiving terminal is set up with XGA output, and one of the reveived streams is an XGA stream, this one will be automatically displayed into XGA output. However the user is able to switch the automatic disposition by pressing the C button on the remote control.
Disconnection Dual Video

You can choose to disconnect Dual Video only. That means the disconnecting only the second stream sent, or disconnecting the entire Audio-Video connection. To complete such an operation: 1. 2. Press the disconnection button on the remote control .
Check the corresponding box in the user interface display in order to choose whether to disconnect only Dual Video or the entire Audio-Video connection. Move to the icon Yes and press OK.
3.
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Using the Phonebook

Entering names in the phonebook
1. From the Home Page, go to the icon PHONEBOOK and press OK. , for Note: The remote control is equipped with a button marked opening the phonebook immediately. 2. 3. Move the arrow to the icon ENTER and press OK. The following page will be displayed:
At this point, enter data in the phonebook by using the remote control alphanumeric buttons or the keys of the virtual keypad to fill out the available fields. In detail: Enter NAME and COMPANY. Choose the call configuration in order to record the connection details for this user. Network Interface used: ISDN or IP. Transfer rate. Enter the prefix and number of the telephone.
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Move using the arrows to the icon SAVE to save the new data or to CANCEL to exit and press OK.
Note: If you want assign to a name entry in the phonebook as an audio call only, you must select the Speech box.
Modifying phonebook entries

In order to modify the data of an entry in the phonebook: 1. 2. 3. Select the desired user and press OK. Move to the icon MODIFY and press OK again. Enter the modifications and save them.
To erase a name in the phonebook: 1. 2. Select the desired user and press OK. Move to the icon CANCEL, press OK (the system will ask you to confirm this operation).
Controlling video and audio

You can manage a videoconference with the Set Top and optimize it using a series of controls for audio and video levels. In fact it is possible to control different video inputs by selecting them alternately using the following remote control buttons:
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Select the desired video source from those available: Room camera (mounted on the equipment). One of the Document cameras. The VCR source.
The video from a PC connected to the Set Top by selecting XGA. Note: Clearly the desired video source must be connected to the Set Top inputs on the back of the equipment beforehand. During a connection, it is also possible to control the local video cameras zoom and panning functions and those of the remote camera if authorised. Select remote video camera. Select local video camera.
Field of view and zoom

Using these buttons allows you to adjust the field of view and camera zoom in order to obtain the best possible video picture.
1. 2.
From the Home Page, by using the remote control go to the video window and press OK. At this point, adjust the video cameras field of view and press OK on the remote control.
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An alternative way: 1. From the Home Page, go to the icon Magnifier on the status bar and press OK. You will see a full screen display. 2. 3. 4. Now you can navigate over the camera icon on the status bar and by pressing OK, you obtain control of the camera. In order to release camera control, press OK. To return to the Home Page, press the remote control button Home or go to the magnifier icon and press OK.
Audio Autotracking
Pressing this remote control button activates the Auto Tracking function that automatically focuses on and tracks the person talking. Activation of this function is indicated via the symbol bar. on the status
The Set Top system used for localising the talking person is based upon four bidirectional microphones, through which it is possible to determine the origin of the voice and the distance of the person talking in such a way as to optimize the camera orientation and zoom. Furthermore, voices can be distinguished from non-vocal sounds (doors, footsteps, moving chairs...) thereby avoiding any interaction resulting from such sounds. For the situation where a speaker moves in another direction, the camera follows the person while optimizing the zoom.
Very small movements are not taken into consideration by the system.
The system is also capable of recognising the situation where two persons alternately speak quickly. In such a situation, an intermediate position will be considered and the camera zoom will allow optimal framing of both subjects.
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The use of Autotracking is not particularly recommended for crowded conferences where a lot of background noise is present.
Video camera presets

The Preset function allows you to save various camera positions (up to a maximum of 122 positions) in order to quickly select a certain camera frame. In order to save a preset when there is no active menu on the monitor: 1. 2. Set the desired camera position and adjust the video zoom. Press the MEMO button on the remote control and choose a memory location having a maximum of two digits.
Note: Digits and characters that may be used are: 0,1,2,3,4,5,6,7,8,9,*,#. The character * corresponds to 10; the character # corresponds to 11. Examples: Location 110 = ** actually corresponds to 10 x 10 + 10 = 110 Location 90 = 90 Location 120 = #* would correspond to 11 x 10 + 10 = 120 In order to recall a memory location: 1. 2. Press the remote control button SEL; Using the remote control buttons, enter the memory location number corresponding to the desired preset.
1 1
Note: The preset includes both the selected camera and its position. Recalling a preset can therefore bring about changes to the current video camera. The remote control protocol allows you to recall only the first 16 presets.
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Video Privacy
Local video will not be transmitted during a connection when this function is activated. To activate the Privacy function, press this button on the remote control.
will appear on the main page displayed in the video window The icon indicating that the remote party is not receiving images from you. In order to enable the transmission of local video, press the Video Privacy button on the remote control again.
Audio Control
These remote control buttons allow you to adjust the level of audio received. Pressing this remote control button activates the Mute function: your audio will not be transmitted. In order to deselect the Mute function press this button again. On the main page displayed in the video window the following icon will appear indicating that the Mute function is active.
Set Top configuration

In this section the procedures for configuring the Set Top are described: It must be pointed out that some configuration parameters can be modified only when no connection is active. From the Home Page, go to the icon SETTINGS and press OK.
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Note: The following symbols will be present on the status bar in the configuration menu: Allows takes you back to the previous page Allows takes you to the main page
User preferences
From the Home Page select: 1. 2. SETTINGS USER SETTINGS
The following page will be displayed:
From here you can: Enable remote control of your local video camera. Disable transmission/reception of still images. Adjust the ringing and sound volume: 1. 2. 3. Select AUDIO or RINGING from the Volume pop-up. Using the remote control arrow buttons to move the Volume slider control. Choose the desired value, always using the remote control arrow buttons.
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Alternatively, you can access the following submenu: Control Panel. Call-Answer mode. Video Quality.
Control Panel:
On this page you can: Gain access to the submenus: Date and time setting Status Bar and Transparency Display Local Information: If activated, shows on the monitor local information in graphical form, such as: Terminal name, ISDN number, and IP address. Automatic screen saver: allows you to activate the automatic screen saver function and set its timeout. PIP: enables or disables the PIP function and allows you to choose the display position.
And configure the following parameters:
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Date and time setting

In this menu you can set the date and time.
Status Bar and transparency display

In this menu:
You can configure the following parameters: Status bar: allows you to personalise the Set Top graphical interface, choosing whether you want the status to be present and if so, which information should be displayed on it. The Transparency function: allows you to add transparency to graphical pages where the video window is not reduced in size. This transparency can be set to four different preset levels (high=75% transparency, medium=50%, low=25%, opaque=0%).
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Transparency can be used in different ways: Automatic: (default) Only the diagnostic pages of the Connection state use transparency with a selectable initial level (default medium). The transparency level can be changed dynamically. Variable: All pages where no video is present use a selectable initial transparency level (default medium). The transparency level can be changed dynamically. Fixed: All pages where no video is present use a selectable initial transparency level (default medium). The transparency level cannot be changed dynamically. Off: Transparency is always deactivated. Changing the level of transparency dynamically is achieved by pressing the remote control button C. The transparency is always deactivated when a page is superimposed with a message page to improve legibility.
Ways of making calls and answering (Call-AnswerMode)

From the Home Page select: 1. 2. 3. SETTINGS USER SETTINGS CALL-ANSWER MODE
The following menu will be displayed:
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which allows you to configure: Audio Number = Video Number: in a non-aggregated ISDN call, the audio number may be different to the video number. If such a field is not selected, the Set Top will request the video number and offer by default the same number as used by audio. Mute: if chosen, the Set Top will select Mute when switched on. Confirm disconnection: enable/disable confirmation request for disconnection. Automatic Answer: enable or disable the automatic answer; with the corresponding number of ring tones. Mode: allows you to set the call mode to 64K or 56K. Additional Calls: Automatic or Manual. Broadcast: enable or disable broadcast mode this option allows you to set a transmission as broadcast type. In order to configure the Set Top for Broadcast calls, move to the icon CONFIGURE and press OK. Note: In order to make a Broadcast call, the two terminals must have the same configuration: Audio, Video and Rate. By going to Advanced and pressing OK, you will enter a page where you can select the following functionalities: Only numeric remote control: if the text box on the call page is selected, you can only enter numbers with the remote control. Enable Tones: during call dialling, enable tones.
Video Quality
From the Home Page select: 1. 2. 3. SETTINGS USER SETTINGS VIDEO QUALITY
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The following menu will be displayed:
This allows you to configure the following parameters: Video Quality-Speed: allows you to alter the proportion of Quality to Speed for video. "Aethra Error Strategy": allows a choice in the number of line errors before video is frozen: Min Fluency means stop video on the first error, Max Fluency means never stop video and allows errors through.
Audio Video Data

From the Home Page select: 1. 2. SETTINGS AUDIO VIDEO DATA
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Within this menu you can synchronise audio delay with respect to video. This audio delay represents the value in milliseconds by which received audio is delayed. In order to have perfect synchronisation between audio and video, it is necessary to adjust these parameters according to the connection type. By selecting Automatic, this operation is performed automatically by the system. Alternatively you can make manual adjustments by moving the slider along the bar-display until you obtain the best compromise. Furthermore, you can access the following submenus: Audio Video Data Channels
Audio
From the Home Page select: 1. 2. 3. SETTINGS AUDIO VIDEO DATA AUDIO
from which you can access the following submenus: Inputs Echo Canceller Outputs
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Inputs:
In this menu you can adjust each audio input of the Set Top. Moving to the desired input and pressing OK, a window will open where you can: set the Gain value for the input; enable or not the input audio stream; enable or not the use of the Echo Canceller.
Echo canceller:
In this menu you can enable the function of the Echo Canceller: AGC; Noise reduction.
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Outputs:
In this menu you can configure the audio streams sent to all of the Set Top outputs. For example, in the display the suggested output Monitor and the checked box for VCR means that the audio stream from the VCR will be sent to the Output Audio Monitor of the Set Top. From the dropdown menu, select the Audio output desired, and select the audio stream you wish to send. Finally, you can load the default policies for audio streams by moving to the icon Load default values and pressing OK.
Video
From the Home Page select: 1. 2. 3. SETTINGS AUDIO VIDEO DATA VIDEO.
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In this menu, the values for contrast, brightness and colour can be adjusted in order to obtain a better video picture. From the dropdown menu, you can select Default Video Input; the video source will be active by default and in the future when the Set Top is switched on. Note: Selecting the video input in this menu can be considered as an alternative to using the remote control buttons, MAIN, DOC and VCR. The difference is that the selected video input on that page besides becoming current, also becomes the default selection and for the future whenever the Set Top is switched on. In this menu you can select the configuration for monitors connected to the system. Note: In the AutoDetect mode (default configuration), the Set Top is able to automatically select the correct number. Finally, you can: Configure the XGA output resolution. Access the Advanced menu.
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XGA (optional)
From the dropdown menu XGA-RESOLUTION, you can select the resolution for XGA images sent to the XGA output of the Set Top. At this point, it is to be emphasised that when such parameters are modified, it is necessary to restart the Set Top. Note: Correct use of the XGA necessitates that the monitor of the PC source providing the video stream is configured (setting: screen properties) with the following picture frequency limits (or refresh frequencies). Resolution 1024x768 800x600 640x480 Refresh Frequency f72Hz f85Hz f85Hz
Advanced Settings
Finally, selecting the icon Advanced you can access a password protected page where you can choose the driver for the optional motorised video camera connected to the Set Top. Video cameras, which are compatible with the Set Top, are: Sony EVID30, Sony EVID100, Canon VC-C3 and Canon VC-C4.
Data Channels
From the Home Page select: 1. 2. 3. SETTINGS AUDIO VIDEO DATA DATA CHANNELS
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In this menu you can: Enable or disable data transmission. Select the transfer rate. Choose the transfer protocol.
Installation
So that accidental modifications and changes to settings are avoided, you need to enter a password. The default password is 1234. From the Home Page select: 1. 2. SETTINGS. INSTALLATION.
You will be prompted for a password.
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Password Entering a password is a precondition for gaining access to the INSTALLATON menu. Enter the password, press OK and wait.
In order to personalise the password, select EDIT.
You will be asked to: 1. 2. 3. 4. Enter the old password. Enter the new password. Enter the new password again in order to confirm your choice. Save or press Cancel.
Once the password is entered, the following page will appear:
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Licenses
From the Home Page select: 1. 2. 3. SETTINGS INSTALLATION LICENSES
This page is dedicated to some supplementary functions that are not offered in the series Set Top product and how to activate these functions. In order to obtain information on the activation on this functionality, contact the system supplier to request the code to enable these functions.
Enter the enable code and press ENABLE.
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Encryption (optional)
From the Home Page select: 1. 2. 3. SETTINGS INSTALLATION ENCRYPTION
The following configuration menu will be displayed:
Here you can choose to set the following parameters: Use Encryption: If encryption is activated, the Set Top will use encryption in either H.323 or H.320. Encryption is active from start (ISDN): If this option is selected, the Set Top executes the encryption procedure from the start of the ISDN connection. If the option is not selected, the ISDN connection starts in unencrypted mode, however, you can activate encryption at a later stage during the connection, select the padlock present on the status bar and press OK. Concerning IP calls, if encryption has been activated, the data protection procedure is in any case always activated from the start of a videoconference.
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Unprotected calls From this dropdown menu, you can choose the policy the Set Top will apply if the terminal, with which a videoconference session is being negotiated, is not capable of supporting protected calls. In detail: Disconnect The Set Top does not allow connection with a remote terminal that does not use encryption and therefore automatically disconnects. Ask Confirmation During the session negotiation phase, the Set Top asks the user to confirm if they want to make an unprotected call. Inform The Set Top informs you that you are about to make an unprotected connection by displaying a message on video. State The Set Top notifies you that you are about to make an unprotected call, and when the connection is made, an opened padlock symbol will be displayed on the status bar. Length of AES Key(Only for H.320) From this dropdown menu you can choose, for ISDN connections only, from three AES key lengths: 128 bits, 192 bits, and 256 bits. Moreover, the auto option allows optimisation of the choice according to the characteristics of the terminals negotiating the videoconference session. Regarding an IP connection, the key length is always 128 bits. Length of Prime DH Number Key (ISDN Only) The protocol used requires the contemporaneous exchange of a prime number and an AES private key between terminals. For H.320 calls you can choose between two prime numbers: High Security length 1024 bits. Very High Security length 1536 bits. For IP calls, the Set Top always uses the High Security option with a 1024bit length.
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Note: Most common video communication terminals normally use the High Security prime number length and the 128-bit AES private key.
Terminal Settings
From the Home Page select: 1. 2. 3. SETTINGS INSTALLATION TERMINAL SETTINGS
In this section you can choose the call type, ISDN, IP or NIC: The peak data rate for a call (excluding NIC). Audio coding. Video coding. Exclusively for ISDN calls, you can determine if channels are to be bonded or not.
Note: Concerning the coding of Audio and Video calls in Auto mode, the system selects the most appropriate coding adapted to the rate used.
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Network interface
From the Home Page select: 1. 2. 3. SETTINGS INSTALLATION NETWORK INTERFACE
ISDN
In order to access the interface configuration menu, from the NETWORK INTERFACE menu go to the icon ISDN and press OK.
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In this section you can: Select the protocol Euro or National Activate or deactivate the CLIR and COLR functions (these functions enable you to avoid having your own number displayed on the remote system). If the function CLIR (S) is active, the callers number will not be displayed on the remote system called. If the function COLR (S) is active, the number of the user connected is not displayed on the remote calling system. Activate or deactivate the Downspeed function that is called when one or more lines are dropped during a connected session. Activate the FALLBACK function in order to make a phone call when the remote system consists of a basic telephone. Activate or deactivate the Bonding Recovery function in order to cope with a situation where network errors occur during a Bonding connection. for example, network SLIP errors. Activate or deactivate the 5ESS protocol (only for National ISDN). Select the mode (64K or 56K). Activate or deactivate the 1TR6 function (allows you to change the protocol level 3 from ETS1 to 1TR6 only for Euro ISDN). Configuring accesses.
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Access Configuration (ISDN BRI Euro)

Move to the icon Configure Access, press OK, the following will be displayed:
From this menu you can: Choose to enable access. Specify the number to be associated with the access. Specify the subaddress, if existent. Choose to enable the MULTINUMBER function by checking the appropriate box. Select TEI, either Automatic or Fixed. The TEI constitutes an identifying number that allows the ISDN exchange to distinguish between different terminals connected to a common access point. If TEI Fixed is selected, then you must manually enter the TEI number. Conversely by not selecting, the parameter will be set as TEI Automatic. In this case, the TEI number will be automatically assigned by the exchange and no further operations in this menu are necessary. Note: Normally TEI is left as AUTO because an incorrect setting could create a hindrance in making a connection.
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Access configuration (ISDN BRI National)

Move to the icon Configure Access and press OK; the following will be displayed:
From this menu you can: Choose to enable access. Specify the number to be associated with the access. Specify the SPID if existing. Select TEI, either Automatic or Fixed. Enable any eventual SPID2 and enter the appropriate numbers.
Modulo 3-BRI (optional)

You can request the option 3-BRI which allows you to request an add-in card to install in the Set Top, along with the license for use, in order to increase up to six ISDN BRI-channels.
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NIC (version L) (optional)

From the Home Page select: 1. 2. 3. 4. SETTINGS INSTALLATION NETWORK INTERFACES NIC
This section allows you to personalise use of the NIC interface. The network type (X.21, V.35, RS449, RS530) is automatically recognised by the system. Note: It is appropriate here to underline that in order to use the NIC interface, it is necessary to apply for a license and obtain the add-in card to be installed in the Set Top with a cable to suit the interface required.
Select Automatic Call to dial the call in the absence of alarms. Select the speed from the dropdown menu. Select Use RS366 to allow the use of the RS366 interface (leased interfaces are not switched but they will become switched when combined with RS366). Select Termination to insert terminations on the interface signals. Select CLOCK RX=TX for identical Bit Rates in transmission and reception.
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Select Advanced in order to display the advanced settings:
ON indicates that the signal is managed (OFF indicates that the signal is not managed). For all signals: ON indicates normal management of the signal; OFF sets the value active for the signal. Selecting ON/OFF/ON in the DTR box activates the Resynch pulse. Selecting RING in the CD box indicates the signal is used for announcing an incoming call. Select RS366 Advanced in the NIC menu to display the following:
ON indicates that the signal is managed (OFF indicates that the signal is not managed).
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IP configuration
From the Home Page select: 1. 2. 3. 4. SETTINGS INSTALLATION NETWORK INTERFACES IP
The three options available are: IP Configuration. H.323 settings Services.
IP LAN network card configuration

From the IP menu, select IP CONFIGURATION in order to access the window where you can configure the network card you want to use: Integrated network LAN card Wireless LAN card
Also configure the card to use by default.
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Integrated network LAN card configuration

From the menu IP IP CONFIGURATION select IP CONFIGURATION. The following page will be displayed:
In this menu you can enable automatic assignment of an IP address or manual assignment: IP address; Subnet mask; Gateway IP address; DNS server IP address.
To configure this page contact the network administrator.
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Wireless LAN card configuration (optional)

From the menu IP IP CONFIGURATION select IP WIRELESS CONFIGURATION. The following page will be displayed:
In this menu you can enable automatic IP address assignment or enter an IP address manually: IP address; Subnet mask; Gateway IP address; DNS server IP address corresponding to a wireless network.
To configure this page contact the network administrator. Selecting ADVANCED, you can enter a series of configuration parameters.
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SSID: wireless network identification. Ad-Hoc: all terminals present in the network intercommunicate. Managed: all terminals present in the network communicate with an access point. Encryption Mode: enable/disable encryption and allow user to set the desired key length. Active Key: select one of four alternative keys. To configure this page contact the network administrator. Note: This manual contains a section dedicated to Recommended Wireless Network Interface Cards.
H323 Settings
For H.323 configurations, from NETWORK INTERFACES IP move to the icon H.323 SETTINGS and press OK. The following page will be displayed:
This section contains the configuration options necessary for using the system with the H.323 protocol: Name H.323: (H.323 ID) name used by the terminal for registering with the gatekeeper. Number H.323: (E.164) identifying number used by the terminal for registering with the gatekeeper. Use a Gatekeeper or not, and its corresponding address.
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If a T.120 connection is available, a data conference using NetMeeting can be started by entering the IP address of the application host server. To enable this function, check the box next to Use NetMeeting and enter the server IP address where the application is hosted.
By selecting the icon ADVANCED, you can also access the page Advanced H.323 Settings (To configure these parameters contact the network administrator.)
In this page you can set: The range of dynamic TCP and UDP ports (*). The quality of service policy to be applied. Any eventual use of NAT. Where the NAT Type must be Others, and the Public IP address must be the public IP address of the NAT.
(*) Technical Note: Where a firewall is crossed, the firewall administrator must open a range of dynamic TCP and UDP ports, as configured in the Set Top, in order to allow bidirectional IP traffic. Moreover, having opened the ports, the various protocols involved in a call must be taken into account. These are TCP 1720 (Q.931), TCP 1503 (T.120), UDP 1719, 1718 (RAS). Also in the case of crossing a NAT, the administrator must open all the ports applicable to the firewall. Here the term open signifies no modification is to be made to the port number but to assign to a specific host in the NAT domain, such as the Set Top, the TCP and UDP traffic for the range of ports.
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All Aethra videoconference systems have been tested with: Cisco PIX Firewall (Firewall H.323 compatible - release 6.1 or later). Cisco MCM Proxy (NAT H.323 compatible - IOS release 12.2 or later).
Services
Finally in the section reserved for SERVICES, the Set Top allows various parameters to be configured that are associated with Web-Based Management of the equipment, SNMP Management and Streaming Management. From NETWORK INTERFACES IP go to the icon SERVICES and press OK. The following page will be displayed:
Web-Telnet management
From NETWORK INTERFACES IP SERVICES go to the icon WEB TELNET MANAGEMENT and press OK
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In this section you can decide: If you want to make it possible to access the Set Top from the Web and using Telnet; If you want to make the Notebook available from the Web; If you intend to enable the use of a single IP address or any IP address available in the network; If you want to change the access password from the Web and by using Telnet (default 1234).
SNMP Management
From NETWORK INTERFACES IP SERVICES go to the icon SNMP MANAGEMENT and press OK The following page will be displayed:
To configure these parameters contact the network administrator.
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Streaming Management
From NETWORK INETRAFCES IP SERVICES go to the icon STREAMING MANAGEMENT and press OK. The following page will be displayed:
In this menu you can configure the Set Top to use streaming. This technology allows viewing and listening to live or recorded events by a large number of users connected to the IP network without the need to have previously downloaded a file. It is based on the continuous transmission of data from a server and compressed by particular programs (codecs), then decoded at the client side by an appropriate player that functions even during data buffering thereby avoiding long delays. The Set Top is able to transmit to networks in either unicast or multicast. In a situation where streaming is unicast, only one client at a time is allowed to connect to the unicast stream. If it were necessary to stream a pre-recorded event, then it would be sufficient to replay the event using a VCR or a DVD player connected to the Set Top video input available for this purpose, select this input and start streaming. It is important to make it clear that the Set Top does not function as a distribution server but as a simple codec. In fact it does not provide connections such as RTSP (Real Time Streaming Protocol), nor can it provide unicast streaming to multiple clients, nor can it offer services typical of distribution servers.
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Streaming transmitted is supported by the RTP protocol (Real-time Transport Protocol). Video packets are coded in H.261, while audio packets are coded in G.711. Configurations: The following are selectable options: "Streaming Management": this option allows modifications by external applications (for example, from the Web) of the parameters Announcements, Video, Rate, Address, Port and TTL/Hops. If his option is not selected and in the Address field a unicast IP address is present, then the only system able to view the stream will correspond to that given by the IP address. "Enable all addresses": this option allows modifications to the previously mentioned parameters by almost any external system. If this option is not selected, then you can establish which system or subnet (according to the mask definition: if the mask is 255.255.255.255 then the system will be selected, if the mask is 255.255.255.0 then the subnet will be selected) is enabled to perform this operation. Similar to the explanation above, the limitations also apply to streaming viewing when the Address field has been set to a unicast IP address. "Enable Streaming": This option allows you to view streaming according to the limitations imposed by the parameters Streaming Management and Enable all addresses. If this option is not selected streaming will never be activated. "Announcements": this dropdown menu allows you to choose how the Set Top will notify the user that an external system has requested streaming activation. Options are: "Activation": The Set Top will display a dialogue box containing a warning and an image symbol of a video camera which will remain as a reminder and for the period streaming is active.
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"Status": Only the reminder will be displayed for the active streaming status. "Confirmation request": A dialogue box will appear where the user is requested to confirm streaming activation. This option affords an extra level of protection. "Video": this dropdown menu allows you to choose which video signal is to be viewed when streaming. If the option Automatic is selected, the streaming content will depend on the status of the terminal connection: if the terminal is connected, video originating from the remote site will be sent, if the terminal has a multiconference session open, then you will see or hear the active speaker or all the conference participants (according to the video status selected in the MCU), if the terminal is disconnected you will see local video. If the Local option is chosen, the user viewing the stream will always see and only see local video. "Rate": this dropdown menu allows you to choose the size of the bandwidth occupied by the total sum of all streaming audio and video. To this purpose it must be remembered that if a rate of 64K has been selected the video will not be viewable (the complete bandwidth will be occupied by audio). "Address": this parameter contains the IP address for the stream. If this field contains a unicast IP address, it will be automatically overwritten by the IP address of the system that requested to view the stream from an HTML page supplied by an internal web server. Pressing the Active button on the configuration page can also activate streaming: doing this you will initiate the transmission of audio and video packets to the selected IP address. If the IP address is multicast, streaming will be sent to a multicast group identified by the IP address itself and enabling viewing to a large number of users (theoretically unlimited). "Port": This parameter contains the number of the UDP port where audio packets will be sent. Since the streaming content is RTP, in reality data are sent to four different ports: one port for audio, one port for video and two ports for RTP information corresponding to both streams. Therefore starting from the audio port number it is implicit that the audio data will be sent to this port number, video data will be sent to audio port number plus two, while odd port
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numbers will be reserved for sending RTP information (E.g. If the audio port number is 554, the port number for video will be 556, while port numbers for RTP data on both streams will be 555 and 557). "TTL": this parameter contains the value for the Time to Live associated with multicast packets. Similar to the configuration page supplied by the integrated WEB server, a link to the SDP (Session Description Protocol) file containing a description of streaming session in accordance with RFC 2327 (specifies video and audio coding, the UDP ports and the IP address of the streaming recipient). This file can be useful if you wanted to send the stream to a distribution server (some servers request this). How to view streaming: The tools used for viewing streaming as already indicated are termed players. Viewing with a plug-in: The integrated Web Server provides the simplest method. Connect to the Set Top via the Web and from the server Home Page, click on the image that looks like video; in this way you will access the page produced as a result of streaming. This page has been created purposely for Quick Time that must therefore have been previously installed on the PC where you want to view streaming video. Accessing the page automatically activates the sending of audio-video streams. The user can choose the video signal to be displayed (Local or Automatic) which must be compatible with configured settings. The Set Top provides the link to a page from which it is possible to gain access without requiring any password and view only streaming. You can access this page directly using the address: http://aaa.bbb.ccc.ddd/ streamview.asp (or streamviewen.asp for English language) where aaa.bbb.ccc.ddd is the IP address of the Set Top. Viewing using an external player Another way of viewing streaming is to use the player external to the integrated Web server. The only players tested are QuickTime 6.0 and VIC
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(supplied by the University of California Berkeley), but this does not exclude compatibility with other players that accept RTP streams. The first operation necessary is to activate streaming. This can be achieved by simply entering the IP address in the Address field on the streaming configuration page of the system where the player is located or the multicast address of the group to whom streaming is to be sent. Pressing the Activate button will enable the machine to begin the transmission of audio-video packets to the address selected. If you use as a player QuickTime, it is enough to select File from the menu and then Open URL in new player and enter http://aaa.bbb.ccc.ddd/stream.sdp where aaa.bbb.ccc.ddd is the IP address of the Set Top that must send the streaming. Viewing using a Distribution Server Distribution servers offer a range of services for the management of streaming which the Set Top cannot offer directly. If users would like to avail themselves of the use of a distribution server for streaming transmission sent from a Set Top, they can do so in accordance with the characteristics of the server. Using a Proxy Multicast streaming transmissions require a configuration appropriate to the network over which it must travel. In addition it is important to point out the limitations imposed by the presence of any Firewall or Proxy. In fact to offer good protection these must block IP packets directed to not noted ports such as the UDP ports used for audio and video streams during streaming. Thus if streaming has to pass through such a machine, it must be configured for any eventual multicast and the appropriate ports enabled for streaming. If streaming travels within the internal network instead, problems can still arise if in order to gain external access, it is necessary to pass through a firewall. In fact from trials with QuickTime, the fact has emerged that requests to the proxy are still made even if the configuration includes addresses that should not be used. Therefore in the situation where streaming cannot be viewed, it is necessary to try and disable the use of a proxy in the QuickTime configuration.
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Deactivate Streaming
In order to stop streaming, it is sufficient to go to the button Deactivate on the streaming configuration page and press OK, or close the browser.
Localisation (Location)
From the Home Page select: 1. 2. 3. SETTINGS INSTALLATION LOCATION.
This section is dedicated to entering data for the purpose of localizing the terminal: Terminal Name: enter a name for the terminal. Country Code: enter the country code. PBX: enter the PBX access number for an outgoing call. Language: select the desired language. Audio Coding: select the type of coding required in Transmission. Video Standard: select the type of Video Standard relative to the type of peripheral connected to the Video Out. Selection Tone: select the desired tone.
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Load default settings

From the Home Page select: 1. 2. SETTINGS INSTALLATION
In this section you can restore the default Set Top configuration. You can choose between two options: 1. 2. User settings only Factory Defaults (*).
After having selected the option desired from the dropdown menu, move to the icon LOAD DEFAULT VALUES and press OK.
Read the monitor instructions carefully.
Note: (*) For the case where users choose the option FACTORY SETTINGS, they will be asked, as a safety measure, for confirmation. An affirmative answer will result in the factory settings being recalled and all user settings will be lost including all last numbers, phonebook numbers and the static IP address.
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Integrated Multiconference Unit (optional)

Introduction
This section is dedicated to the functional description of the MCU (Multipoint Control Unit) integrated in the Set Top. It is necessary to have enabled the MCU by entering an enable code supplied by the manufacturer for the case where the Set Top is from a production series not supplied with such functionality. Through the user interface you can interact fully with the Set Top from the activation phase through to the concluding phase of activating a multiconference. Conferences can be activated by an operator in real-time and during a multiconference the operator can intervene in order to: Disable the audio for one or more terminals, include the participation of other terminals in the conference, include normal telephone terminals, disconnect one or more terminals from the conference, and interrupt the conference at any instant.
Multiconference Setup
Before activating a multiconference session configuration is required: From the Home Page select: 1. 2. SETTINGS MULTICONFERENCE
The following will be displayed:
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In this menu you can set: Network Type: IP, ISDN or Mixed. Conference Type: allows you to select the number of participants and the desired Rate (e.g. for an MCU IP you select 5@128 from the dropdown menu which means that the working MCU will allow the Set Top to manage a multiconference with a maximum of 5 terminals including itself and with a maximum Rate for each connection of 128K). Preferred Audio Coding Preferred Video Coding To put these choices into effect, go to the corresponding dropdown menu, press OK, with the aid of the arrow buttons on the remote control make your selection and press OK again to confirm. In addition you can select the following parameters:
Automatic rate and coding adaption

Enable/Disable automatic adaption: The Set Top will adapt the multiconference automatically to the audio/video coding and the rate to that of the lowest quality connection from the terminals connected without excluding any participant
Continuous presence
Enable/Disable transmission of Continuous presence: for multiconferences (at least two participants) all participating sites receive the signals simultaneously from all participating terminals.
Mode (only for MCU ISDN or Mixed)

-64K -56K
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Cascade Role
Master or Slave. This option is present because it allows you to set up cascaded MCUs with a hierarchy tree and therefore it is necessary that every Set Top managing an MCU declares itself and is therefore congruently configured as Master or Slave. It is clear that corresponding to the base node of the cascade there is the Set Top Master, while corresponding to the child nodes there are the Set Top Slaves.
How to start a multiconference

To establish a multiconference follow this procedure: 1. From the home page select the icon VIDEO, or press the call button on the remote control.
You will enter the page calls Audio-Video page.
2.
Choose desired MultiConference type :MCU IP, MCU ISDN, MCU (mixed mode). If the MCU has not previously been configured, it is possible to enter the configuration menu previously described by going to the icon CONFIGURE MCU and pressing OK.
3.
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4.
If the MCU has already been configured, then go to the icon Active Conference and press OK to start the multiconference. The same functionality can be obtained by pressing the remote control button .
Local video will be displayed at full-screen. To add participants, press the remote control call button the button , or press
on the remote control in order to display the Multiconference HOME management interface.
The window in the centre displays current local video, while the window below shows various information items about the local terminal, which is also the MCU manager. The information displayed is also valid for other terminals.
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Status Channels Status of Terminal Audio Video Video Status 5.
Connecting Connected Active Active Voice Switched Conference status
Connected Not connected Mute Not Active Continuous Presence
Using the alphanumeric buttons of the remote control, go to the first video control panel.
For example, to select the control panel for terminal 1, press 1 on the remote control, in this way the handset in the control panel for terminal 1 will be selected. Once you have positioned the pointer over the handset a control panel of your choice and which is free: Press OK to start the call procedure Three methods of choosing a remote user will be proposed: Phonebook Video Audio Choose a method and select the number of the terminal to connect to the MCU, which is obtained from the phonebook, or by entering the number in the Audio and Video call window or in the Audio window if you want to connect to a terminal for audio only.
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Alternatively, with the pointer positioned over the handset in a free control directly on the remote control, panel, and pressing the call button you will enter directly the page Audio Video call where you can enter the desired number. 6. Having entered or selected the desired remote user, go to the button Call and press OK to make the connection or press the remote control call button .
Repeat the operations described for the numbers of the terminals to be connected up to the allowed limit.
Conference management
You can hold a multiconference in Continuous Presence mode, such that all terminals see the signals sent by everyone or in Voice Switched mode, where an active speakers audio and video arrives at all terminals except the speakers own terminal which instead sees the signals of the previous active speaker. MCU managers see on their control panels information on who is the active speaker. In fact the presence of the red symbol currently active speakers terminal. indicates the
The system recognises automatically, amongst the participants, who has the word in the conference and who becomes the active speaker
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On the terminal control panel, a yellow symbol is present shows the previous active speaker.
which
The conductor of the conference can actively intervene, for example, excluding audio or reinstating audio on one or more terminals or can let other terminals participate in the conference or disconnect terminals: select the control panel of the desired terminal and press OK on the remote control in correspondence with the icon in order to exclude audio.
In Voice Switched mode, the manager can enable Broadcast functionality, which means that the terminal chosen by the manager sends its own video to all other terminals and becomes the active speaker. In order to do this the manager must only position the pointer over the chosen terminals control panel and press OK on the remote control in correspondence with the icon VIDEO. Select the control panel of the terminal you want to disconnect and press OK on the remote control in correspondence with the icon close the connection. in order to
Continuous Presence Management

If the Set Top has been configured correctly, then upon connection of the second terminal this mode will be automatically entered which allows all participating sites to see simultaneously all terminals connected at that moment. You can always return to the mode in which the active speaker appears in full-screen by selecting the symbol panel situated under the video window. Selecting again the symbol mode.
, in the MCU managers control
you return to Continuous Presence
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Ending a Multiconference
In order to end a multiconference, at the Set Top that is managing the MCU, go to the menu icon on the status bar and press OK. The Set Top shows a video message confirming the operation of ending the multiconference.
Set Top Diagnostics

The Set Tops diagnostics menu allows you to perform tests and checks to verify that the system is correctly installed. From the Home Page select: 1. 2. SETTINGS DIAGNOSTICS
The following will be displayed:
In this section you can access various diagnostics menus that concern the connection state, the interface used, audio, video and various system hardware components.
Test terminal
This option includes an internal test of the system and if selected shows local audio and video simulating a connection. The test can be useful in order to diagnose problems encountered during a call. Press any button to stop the test.
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Interfaces
From the Home Page select: 1. 2. 3. SETTINGS DIAGNOSTICS INTERFACES
The following will be displayed where the tests are divided: Audio Video Network
Audio Test
Select the icon AUDIO and press OK:
In this section, tests are grouped together concerning the audio components of the system.
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The following data can be viewed: peak values, noise and state of peripheral inputs. Moreover, you can see the transmission and reception streams, and the audio outputs: main and auxiliary Finally, it is possible to generate a tone (Tone Loc.) that allows you to test the loudspeaker volume, and selecting Tx Tone during a connection will generate an audible tone at the remote system. Select the desired component and press OK.
Video Test
From the Settings menu Diagnostics Interfaces, select the icon Video and press OK. The following page will be displayed:
In this section, tests are grouped together concerning the video components of the system. You can view information on the type of video camera, the video-standard and the active video input type. The test Loop Loc. shows local video continuously, in order to activate it just go to the icon Loop Loc. and press OK. Press any button to stop the test.
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Network Test
In this menu information is present about the Set Tops active network interfaces and in the case of ISDN about the access that has been enabled in the corresponding configuration menu. From the menu Settings Diagnostics Interfaces, select the icon NETWORK and press OK. The following page will be displayed:
Note: Coloured LEDs with the following meanings are present to describe the status of each BRI access: Red BRI access is disabled or in error. Yellow BRI access is working, but Level 1 is not active. Green Level 1 is active.
Connection Status
From the Home Page select: 1. 2. 3. SETTINGS DIAGNOSTICS CONNECTION STATE
This section contains information on the state of the call describing some parameters such as incoming and outgoing speeds of audio and video during a connection or the protocols used.
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ISDN
In the case of an ISDN call, you can check a series of parameters concerning the connection: rate, audio coding, video coding, frames/sec., and status of data channels.
In addition, by going to the icon Accesses and pressing OK, you enter a page of Advanced diagnostics where you can monitor in more detail the state of individual ISDN accesses:
For each access you can see whether it is configured or not, whether it is active or not active, and for each single access channel you can gain information such as the State, the Number, any eventual disconnection cause, any eventual Error H.221 and the Delay. To move around in the table just go to a position and press OK and then move using the arrows. To exit from the table press OK again.
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IP
For IP calls, the following page will be displayed:
From here you can check a series of parameters concerning the Audio and Video IP connection: bit rate, coding type, Frames/packets (for Audio), Frames/sec. (for Video), number of packets lost. Note: Finally, the page Connection status (whether ISDN or IP) allows you take control of and move your own video camera. To do this, go to the status bar and move to the video camera icon or activate the zoom function. To release control press OK again.
Hardware
From the Home Page select: 1. 2. 3. SETTINGS DIAGNOSTICS HARDWARE
In this section some information concerning the general condition of the equipment is reported, for example, internal temperature of the equipment; also in the Audio and Video submenus parameters may be checked concerning the state of the processor and the audio/video codec.
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Software Versions
From the Home Page select: 1. 2. 3. SETTINGS DIAGNOSTICS RELEASE SOFTWARE
The following image will be displayed which reports a series of information items about the software modules installed in the system, the versions, build dates, etc.
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Connecting a personal computer

The Set Top can be connected directly to a personal computer or a network (LAN) in order to update software, change remote settings or perform diagnostic tests.
Connecting a PC to the Set Top without LAN

To connect the Set Top to a personal computer not connected to a LAN: 1. 2. Connect the ethernet cable to the Set Top connector and to the network interface card of your PC. From the sections a. b. c. d. e. f. g. 3. Home Page SETTINGS INSTALLATION NETWORK INTERFACES IP IP CONFIGURATION IP CONFIGURATION
Ensure that the part of the IP address of the Set Top relative to its network identification is the same as that associated with the PC. If this is not true, change the Set Top IP address and restart the Set Top. Launch the browser on your PC. Enter the IP address in the browser address bar. The web page manager will appear.
4.
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Connecting to the Set Top via a PC in a LAN

To connect to the Set Top from a PC in a LAN: 1. Ensure that a LAN cable connects the Set Tops rear connector to your LAN. The PC can be connected to a LAN node or to the connector at the rear of the Set Top. Switch on the Set Top. Move through the following Set Top sections: a. b. c. d. e. f. g. 4. Home Page SETTINGS INSTALLTION NETWORK INTERFACES IP IP CONFIGURATION IP CONFIGURATION
2. 3.
If your LAN does not use a DHCP server, leave the Automatic IP Address box unchecked and enter the IP Address, the SubNet mask, Gateway IP Address and the DNS Server IP Address supplied by the network administrator and then restart the Set Top. Launch the Internet Explorer browser on the PC. Enter the Set Tops IP address in the address bar of the browser. The web page manager will appear.
5. 6.
Remote management
The Set Top is provided with an integrated network server that allows you to manage the unit from a remote PC. Thanks to the incorporated web pages you can: Execute diagnostic tests. Check a system. Change Set Top settings.
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Access to the web page

Start the web browser Internet Explorer on your PC. Enter the Set Tops IP address in the address bar of the browser. A request to enter the network password will be displayed. Always enter the word Aethra in the User Name field, in the Password field enter your own password configured in the Set Top on the configuration page: 1. 2. 3. 4. 5. 6. 7. Home Page SETTINGS INSTALLATION NETWORK INTERFACES IP SERVICES Web Telnet Management
Note: The default password is 1234. A display very similar to that of the initial page of the Set Top user interface will be displayed from which you can make a call in the same way as previously described. The arrangement of the management menus for configuration and diagnostics remain the same as before.
When using browser-based web management, to save changes to the configuration use the icon present on every page.
Compared with the classical user interface, the section TOOLS has been introduced where the following downloads are proposed: The program DataConf.exe enables you to use NetMeeting 3.xx with ISDN, IP, or NIC calls for multimedia activities (data channels T.120). See section Managing the Data Conference Software.
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The program AePPTManager.exe enables you to load a PowerPoint presentation in the system. The file NoteB.Dat for saving all the phonebook data and can be used to transfer the same data to another system. Finally, a module is present that enables you to update the Set Top phonebook data with files that are compatible with Aethras proprietary phonebook format.
From the Home Page click on TOOLS to access the various options. Furthermore you can change the language of the web interface by clicking on the flag displayed at the top centre of the Home Page. Languages you can choose from are English and Italian.
Integrated presentations
In this section, the procedures for the purpose of using Set Top to make a remote presentation using a PC and Microsoft PowerPoint are illustrated. The AePPtManager has been introduced which allows you to select the presentation and download it to the Set Top via a LAN.
AePPtManager
You can perform a download of the file AePPTManager.exe at the PC of interest by accessing the Set Top web page and clicking on the icon SERVICES. 1. 2. 3. 4. Download the software AePPTManager.exe Start AePPTManager.exe In order to work correctly, the file must be uncompressed in a folder on the PC. The self-extracting file includes AePPTManager.exe and AePPTManager.ini.
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Executing the program will display the following:
5. 6.
The program requests you to enter the Set Tops IP address and to choose the presentation to transfer. At this stage, by pressing the button SLIDE on the remote control you will gain access to the page for managing presentations.
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7.
Selecting the icon DISPLAY PRESENTATIONS and pressing OK will cause the first nine slides of the presentation to be displayed on video.
8.
At this stage you can select a new slide by moving the using the remote control arrows and pressing OK, the slide will be sent to the remote system (if the remote system is already running and connected via ISDN or IP) and displayed at full-screen locally.
9.
You can manage the presentation using the remote control arrows or using the icons that appear in the screen background. . Go back to previous slide. Go to next slide. Show slide sequence.
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10. To leave the presentation, press the button HOME remote control.
on the
Updating software
1. 2. Download the update program to the desired folder. Execute the program and the following will be displayed:
3. 4.
Enter the IP address of the system to be updated in the field Host IP Address. Press Start to start the download. Attention. During this procedure follow the instructions displayed on the monitor. Attention. The download process requires a few minutes. Attention. When the download has finished the system will restart automatically.
! ! !
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Data Conference with Microsoft NetMeeting 3.xx

The Data Conference software that has been introduced is compatible with version 3.xx of Microsoft NetMeeting, allows you to connect via a LAN the Set Top to a PC hosting NetMeeting. This enables a user on a local network to exploit the Set Top as a kind of bridge in order to manage T.120 videoconference data traffic on ISDN, LAN or NIC.
Download Data Conference

You can download the file DataConf.exe by accessing the Set Top web page and clicking on the icon TOOLS.. 1. 2. Download the software DataConf.exe; Start DataConf.exe. It is important to download the file Data Conf.ini as well. This enables automatic configuration of the previous program and must be installed in the same folder where the DataConf.exe file was saved.
!
1. 2. 3. 4.
Use of Data Conference

In order to use the Set Top as a bridge for transferring data it is necessary to have prepared it for such functionality beforehand. To this purpose go to the following Set Top sections: Home Page SETTINGS AUDIO VIDEO DATA DATA CHANNEL
Configure this section as illustrated in the figure.
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Data channel: Yes Modem: No MLP: T.120 Rate: 115200
For the case where the videoconference session arrives via LAN it is necessary to perform another step that requires that Set Top be enabled for the use of NetMeeting. Go to the following sections: 1. 2. 3. 4. 5. 6. Home Page SETTINGS INSTALLATION NETWORK INTERFACE IP H.323 SETTINGS
At this stage: Enable by checking the box Use NetMeeting. Enter the IP address of the PC hosting NetMeeting.
Managing the DataConference software

Data Conference is typically used at a time when two ISDN, LAN, or NIC connected users decide to start a conference using T.120 communication. Start the DataConf.exe program.
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The program creates a connection between the Set Top and the PC completely automatically. At this point several items of information concerning the connection are displayed: The Set Top IP address. The network interface used for video calls. The type of call: incoming or outgoing. The T.120 data channel active. The status of the connection NetMeeting between the two users.
Once the connection has been established, NetMeeting 3.xx is displayed in the foreground and you can perform all data conference management operations. If you desire to change the IP address of the Set Top, you just have to disconnect, press the button Configure and enter the new address to use. Note: In the case of NIC conferences, it is necessary to configure one of the two users as Master by using the special DataConf menu (in order to access DataConf men click on displayed). located at the top right of the graphic
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Set Top Vega SPLIT series

Set Tops from the series SPLIT, differentiate themselves from the other Set Tops in that they have an optical head instead of an integrated video camera. The only functional characteristics that change with respect to the Not SPLIT version are the following: Optical Head Zeus D100 VIDEO CAMERA Resolution 752x582 pixels Presets Visual Angle from 6.6 to 65 Zoom 40x (10x optical +4x digital) AUDIO TRACKING Patented tracking VoiceTracking Useable field max. 7 m, recommended 4 m Localization 60 horizontal, 25 vertical DIMENSIONS Width 50 cm (19.6) Height 33 cm (13) Depth 19 cm (7.5) Features and illustrations follow concerning the equipment location.
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Installation and setup

After having carefully checked the cabling as shown in the image it is important to select the video camera in the Set Top SETTINGS. To this purpose, access the following menu: Home Page SETTINGS AUDIO-VIDEO-DATAVIDEO and select the video camera Room as default video input. Continue from the Video menu and select the Advanced button and set the driver Zeus D100 for the Room video camera and the corresponding options Move and AutoTAudio to permit respectively camera panning (Move) and the AutoTrackingAudio (AutoTAudio) functionality.
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Appendix I
Network Requirements IP\H.323
The network requirements that allow point-point connections between two videoconference terminals are the following: The complete network path connecting point-point between two H.323 terminals must have available a constant bandwidth for the whole duration of the connection. The bandwidth effectively used on LAN/WAN Full-Duplex networks is the sum of the Audio Rate + Video Rate and increased for TCP/IP overhead (approx. +20%). In the case of Half-Duplex LAN/WAN networks the aforementioned bandwidth is obviously to be doubled. For example, if it is necessary to guarantee a 384K connection for the video and a 64K for the audio, the bandwidth allocated must be at least (384+64) *1.2 540K for each HalfDuplex connection. In the case of a dial-up WAN links it must be understood that their efficiency in terms of useful bandwidth is approximately half the total bandwidth. It is always preferable to use mechanisms such as QoS for WANs because it takes into account the total bandwidth required for a videoconference rather than rely exclusively on over dimensioning the network. This is necessary for the growing number of contemporaneous connections or networks already sufficiently loaded. The network needs to be prepared in such a way that latency and jitter are as low as possible. Extended times for latency and variable jitter can create serious problems, above all for video quality. It is always preferable that H.323 terminals are connected to LAN connections of the switched type in order to avoid that traffic generated by terminals is superposed on that normally present in the network. It is preferable to avoid using protocols of the NAT type on router interfaces that route H.323. packets. Often NAT protocols do not allow correct routing of connections.
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In the case of NAT, Firewall or Access List implementations, it is necessary that these are H.323 compatible.
Network Requirements for Multivideoconferences H.323 (MCU)

The same requirements indicated above for point-point connections of two terminals make it possible to have multipoint connections between more H.323 videoconference terminals. It must be realised that in this case more H.323 streams converge at certain points in the network increasing the local network-load. The consequence is that the bandwidth allocation requirement, at the point where the H.323 Multiconference Unit (MCU) is to be installed, must obviously be the sum of all individual connections, calculated according to the description in the previous paragraphs. To this traffic is added all the data traffic should there be any T.120 conference traffic in the MCU.
H.323/H.320 via gateway

The network requirements previously described are also valid for connections between H.323 and H.320 terminals via gateways. It must be realised that in this case more H.323 streams converge on the gateway increasing local network traffic. The consequence is that the necessary bandwidth allocation requirement, at the point where the H.323/H.320 gateway is to be installed, must obviously be the sum of all individual connections, calculated according to the aforementioned descriptions.
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Appendix II
Interoperability NAT - FIREWALL
Introduction
There are many strategic advantages for companies that succeed in making all traffic converge from voice applications, video and data to one IP network infrastructure. Unfortunately the driving force to concentrate all IP communications on one single network has reduced. The connection between a companys corporate network and the Internet world is accomplished with Firewalls and device using NAT (Network Address Translation), which block voice, and video calls on IP. 1. Firewalls block IP traffic for video and voice placing a barrier against any unrequested (unsolicited) communication from the outside 2. The devices that implement NAT block IP traffic since the equipment located inside the NAT use private IP addresses and therefore are not addressable from outside of their local domain. There are many solutions to overcome the problem of getting IP communications past NAT and Firewalls: the solution limit is to go around these devices, otherwise the network infrastructure could be improved using an Application Level Gateway (ALG) or to go out through the Firewall and NAT with semi-tunnelling connections. Going round the Firewall and NAT are not the best solutions for most companies. Removing the Firewall or placing equipment such as a Proxy or an MCU in a strategic element of a network in order to avoid passing through a Firewall or NAT could compromise the networks security. Using these devices is very expensive and besides this an access policy for Firewalls and NATs would be needed. These devices should be located along the communication path at every point where a NAT and Firewall are present. A second solution would be the improvement of the network by introducing an ALG (Application Level Gateway) though intrusive and potentially expensive. ALGs are software specifically designed for Firewalls from
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various producers. These applications examine every packet that attempts to pass through the firewall in order to determine if it concerns a known protocol like H.323 or SIP. If the packet contains a known protocol, the Firewall allows it through. However, like Proxies and MCUs that go around Firewalls, also ALGs need an access policy for Firewalls and every Firewall/NAT device needs up to date ALG software. Since new protocols are being continually developed, the ALG software must be updated often.
IP Voice and Video Crossing NAT and Firewall

The use of existing network infrastructures for the transmission of voice, video and data promises interesting strategic advantages for companies of all sizes. Commonly known as rich media communications or Internet Protocol (IP) communications these technologies for converging networks offer new opportunities to communicate, coordinate and collaborate with customers, suppliers, commercial partners and others all over the world. Unfortunately the protocols used for IP communications conflict with most of the security mechanisms for networks, such as Firewalls and NAT, resulting in protracted or late implementation times for IP Video and Voice applications.
Firewalls and NATs How they work

In an IP network every device is assigned a unique IP address. All computers, telephones and videoconference terminals have at their disposal approximately 65,000 ports for the purpose of establishing communication channels in order to transmit data to other devices present on the network. Messages between IP network devices are composed of packets that contain the following information: The IP address of the terminal that generates the message and the port number from which the message has been sent. The IP address of the terminal at the destination and the port number at the destination to which the message is sent. The data to be sent.
Firewalls
Companies that allow connection to the Internet for their own employees typically install a Firewall in order to prevent external intrusions or trespassing against their resources. The Firewall is a device that is located
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in a private network and protects the internal resources of a company from potential external attacks. The Firewall examines the destination IP address and port number of every packet received from outside. Usually Firewalls are configured in such a way that if a computer from inside the firewall requests data from a computer outside the Firewall, then the Firewall allows packets through from the external computer but only if they are sent to the same IP address and same port of the internal computer that generated the request. On the contrary, if the Firewall receives a packet destined for a computer that is located internally and determines that the destination computer has not initiated any communication, the Firewall discards the incoming packets. Firewalls are nearly always configured to block all incoming traffic that has not been explicitly requested (unsolicited). Internal Web servers are an exception inside the Firewall that must be accessible from the outside. In this case the network administrator configures the Firewall to let through packets destined for port 80 of the IP address of the Web server. This operation allows external users to send requests to connect to the companys Web server in order to access data on that server.
NAT (Network Address Translation)

Network Address Translation is an Internet standard that allows a LAN (Local Area Network) to use a set of IP addresses for internal traffic and another address (or set of addresses) when you connect to services on an external network, for example Internet. Devices that implement NAT are located at boundaries between LAN and Internet and their purpose is to provide translation of IP addresses for all passing packets that are destined for the Internet. NAT has principally two functional purposes: Many organisations use NAT as security mechanism because it masks internal IP addresses if hackers do not know the IP address of a machine, they cannot attack it and cause disruptions. NAT allows a company to use more than one IP address. Since these addresses are only used internally there is no problem with IP address conflicts with other organisations.
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Firewalls and NAT stop Video and Voice communications on IP networks

The IP based voice and video protocols like H.323 demand that terminals are capable of establishing audio-video communication channels using IP addresses and data ports. In this situation a problem arises: terminals must wait listening for incoming calls to establish IP connections but the Firewall is generally configured in such a way as not to allow packets past that are not expressly requested. Even if the network administrator left a port open in order to receive notification of a call, port 1720 designated as a wellknown TCP port, the Video and Voice communication protocols for IP necessitate other ports to be opened in order to receive control messages and open audio and video channels. The identifications of these additional ports are determined dynamically and not a priori, implying that the network administrator must open all the Firewall ports to allow Video communication and Voice over IP applications, virtually disabling the Firewall. A scenario such as this has little prospect of being implemented since it eliminates network security policies. NAT also creates an obstacle for voice and video communications over IP. NAT allows an organisation to assign private IP addresses to the local network LAN, but routers that control the flow of data towards Internet can send only packets with routable addresses or public IP addresses. A terminal which is located behind the NAT on the LAN can initiate communication with any other terminal in the same LAN because the IP addresses within the LAN are routable, that means it is possible to have subnets in a company that are managed by an internal router. This allows the establishment of audio-video communications on different branches of the subnet. Being their private addresses, and therefore not addressable external to NAT, terminals on the LAN cannot be reached by externally originating calls. Even if terminals inside the NAT initiate a call directed to an external terminal a problem still arises. When the call is initiated, the IP address of the calling terminal is contained in the payload of the packet sent. The destination terminal receives call setup packets, examines them and starts to transmit audio and video towards the terminal from which the call was received, and
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from which the IP address was obtained by examining the payload of received packets. If this IP address is private, the router for Internet access discards the audio and video packets sent from the terminal external to NAT towards the internal terminal because the packets sent were non-routable. The connection between two terminals appears to be successful but in reality the NAT-internal terminal does not ever receive the audio or the video from the external terminal.
Solution for the NAT-Firewall problem

The only equipment that does not create any of the problems described, is a NAT/Firewall H.323 compatible device. In this case the Firewall does not block the port TCP 1720 and allows through to the other dynamically determined H.323 ports. Since videoconference systems usually have private IP addresses that are not reachable from external routers, the network administrator can define static NAT (a permanent association between a private IP address and a public IP address reserved for H.323 videoconferences) for every terminal, which necessitates being reached by an external connection. Here NAT substitutes the static IP address, D, in the payload and header setup packet sent from the internal terminal to the external terminal. The destination terminal uses the public address D present in the payload for addressing the reply packets; these are resent towards the calling terminal via the NAT IP address.
Firewall ALG
The Application Level gateways (ALG) are Firewalls programmed to recognize specific IP protocols, like H.323. Instead of only looking at the information contained in packet headers in order to determine whether to transmit or block them, ALGs analyse in detail the data contained in the payload packet. The H.323 protocol inserts important control information in the payload packets, for example audio and video port identification. The terminal expects to receive audio and video connections from the remote calling terminal on these ports. Analyzing which port the terminal should use, the ALG dynamically opens only those, which are effectively used by the H.323 application, leaving the others closed thus guaranteeing network security. An example of a Firewall ALG follows.
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The Aethra Application Level gateway is present in the Aethra Stargate xDSL Router and allows every videoconference terminal, independent of manufacturer, resolve the NAT/Firewall problem. The Stargate router is capable to check every incoming/outgoing H.323 call and open dynamically only the ports used for the H.323 videoconference. The Stargate router also supports NAT functionality and therefore is capable of substituting the private IP address automatically (inserted in the H.323 payload packets by the videoconference terminal) with the public NAT address. When the Aethra Application Level gateway functionality is used with an Aethra videoconference system, the function Aethra NAT of the videoconference system must be disabled due to the fact that the equipment is H.323 compatible.
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Troubleshooting Problems
PROBLEM Nothing displayed on monitor. SOLUTION Check that the Set Top is switched on. Check that the Set Top monitor is switched by pushing the on/off switch at the front of the monitor. If the problem persists, contact the Aethra Help Desk. Check that the integrated video camera has no objects obscuring the optics. Select the video camera named Room using the remote control or via Web. If the problem persists, contact the Aethra Help Desk. No audio transmitted. Check that there are no objects close to the microphone. Use the integrated diagnostics. If the problem persists, contact the Aethra Help Desk. The LAN lamp (LED) is flashing, but I Check that the system IP address is cannot successfully PING the not duplicated in the network. system. If the problem persists, contact the Aethra Help Desk. I cannot establish a data connection Check that the data channel is
I see no video camera signal in Self View and the picture is dark.
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between the two systems.
enabled (see relevant section in this manual). Check that the IP of the DataConf is the same as that of the codec to be connected. If the connection is IP, make sure that the check box Use NetMeeting and the PC IP- address to be connected are correct (see relevant section in this manual). If the problem persists, contact the Aethra Help Desk.
I cannot make an IP connection and my IP address is correct.
Check that the system is switched on. Check that the system can be reached using PING. Check that the Gatekeeper for both systems is enabled/disabled. If the problem persists, contact the Aethra Help Desk.
The Self View picture is black and white and is rolling from bottom to top. The picture transmitted from my equipment is too dark. Audio received is unclear and you
Check that the video-standard used (NTSC or PAL) is correctly selected in the menu INSTALLATION LOCATION Ensure that the video camera is not pointing at a luminous source (neon light, window etc.). Place the integrated microphone
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only hear the audio in bursts.
further away from any external loudspeakers (TV, system loudspeakers etc.). Ensure that the volume is not too high and that the echo cancellation is activated.
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GLOSSARIO
AES Advanced Encryption Standard BRI Basic Rate Interface CD Collision Detection CE Communitee European CIF Common Intermediate Format CODEC Coder/Decoder CRC Cyclic Redundancy Checking CSU Channel Service Unit CTS Clear To Send DHCP Dynamic Host Configuration Protocol DTR Data Transfer Rate IEC International Electrotechnical Commission ISDN Integrate Services Digital Network LAN Local Area Network MCU Multi-point Control Unit Mic Microphone MSN Multiple Subscriber Number NAT Network Address translator NR Noise Reduction NSF Non Standard Facility NT Network Termination NTSC National Television Systems Committee PABX Private Automatic Branch Exchange PAL Phase Alternation Line PBX Private Branch Exchange PC Personal Computer PIP Picture-In-Picture
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QCIF Quarter Common Intermediate Format QoS Quality of Service RTS Ready To Send SIF Source Input Format SNMP Simple Network Management Protocol SPID Service Provider Identification SQCIF Sub-Quarter Common Intermediate Format SVGA Super Video Graphics Array TCP/IP Trasmission Control Protocol/Internet Protocol TCS Terminal Control String TOS Type Of Service TTL Time To Live UL Underwriters Laboratories VCR Video Cassette Recorder VGA Video Graphics Array VISCA Video System Control Architecture VNC Virtual Network Computing WAN Wide Area Network WAVE Wide Angle View XGA Extended Graphics Array
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Recommended Wireless Cards (optional)

This section lists several recommended PCMCIA 802.11b wireless cards: ELSA Airlancer MC-11 2-Wire Wireless PC-Card Senao SL-2011CD HiTel 802-11b ( SL-2511CD ) BENQ AWL100 From version 4_1_X: CISCO/AIRONET AIRPCM 350 All AGERE/ORINOCO compatible cards. For further information contact the Help Desk at Aethra Telecomunicazioni SpA. Mail: service.center@aethra.com
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TECHNICAL SPECIFICATIONS
SUPPORTED STANDARDS ITU-T H.320 ISDN, leased networks ITU-T H.323 IP networks Video H.261, H.263++, H.264* *with Release 5.0. Audio G.711, G.722, G.728 Data T.120 MCU compatibility H.243 FEATURES Bit rate 64 2Mbps over IP 56128 kbps over ISDN 1BRI (option) 56384 kbps over ISDN 3BRI (option) 56512 kbps over ISDN 4BRI (option) 56768 kbps over ISDN 6BRI (option) 562 Mbps over V.35/Leased (option) Simultaneous video motion coding and PC presentations from the XGA input (option) VIDEO Frame rate 15 frames per second @ 56 kbps-128 kbps 30 frames per second @ 168 kbps- 2 Mbps Video resolution 4CIF 704x576 pixels FCIF 352x288 pixels QCIF 176x144 pixels 4CIF 704x576 pixels for still images (H.261Annex D) Up to 1024x768 over XGA in H.263 (option)
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Camera remote control H.281 (H.320) AUDIO FEATURES Audio Band Bit rate G.711 G.722 G.728 300 3400 Hz 50 7000 Hz 50 3400 Hz 56 kbps 48/56 kbps 16 kbps
Echo cancellation Full-duplex Adaptive post filtering Automatic Gain Control (AGC) Automatic Noise Suppression AUDIO TRACKING Tracking Enhanced Voice Tracking Coverage max. 6 m, recommended 3 m Location 60 horizontal, 25 vertical DIGITAL MICROPHONE POD Range 360 Response 507000 Hz Microphones 3 Mute button Up 2 pods in a daisy-chain configuration BUILT-IN CAMERA Resolution 752x582 pixels Preset 122 presets H. angle of view 6,6 to 65 degrees Zoom 40x (10x optical + 4x digital) SUPPORTED MONITOR Format PAL or NTSC Single, dual monitor, dual monitor + VGA PIP function
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NETWORK INTERFACES Basic version Ethernet 2 Ethernet 10/100BASE-T with integrated switch Ethernet 2 RJ-45 Optional 1 BRI ISDN with integrated channel aggregator 1 RJ-45 or 3 BRI ISDN with integrated channel aggregator 3 RJ-45 or 4 BRI ISDN with integrated channel aggregator 4 RJ-45 or 6 BRI ISDN with integrated channel aggregator 6 RJ-45 or X.21/V.35/RS366/RS449/RS530 44 pin Hi/Den Wi-Fi wireless interface 802.11b AUDIO/VIDEO INTERFACES Video input Main camera Integrated Y/C not accessible VCR Composite (RCA) Doc.Cam.1 S-Video (Mini-DIN) Doc.Cam.2 S-Video (Mini-DIN) Doc.Cam.3 Composite (RCA) XGA In DB15 Hi/Den Video output Monitor 1 Composite (RCA) S-Video (Mini-DIN) Monitor 2 S-Video (Mini-DIN) with monitor detect VCR Composite (RCA) XGA Out DB 15 Hi/Den Audio input Connection Level Connector 2xPod mic. 360 Mic 1 RJ-11 6/6 Aux.mic. Mic Stereo jack 3.5mm Audio In Line 1 RCA VCR Line 2 RCA (L/R)
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Audio output Monitor1 Line 2 RCA (L/R) VCR Line 2 RCA AUXILIARY INTERFACES Data RS232 Mini-DIN 8-pin with DB9 adapter Diagnostics RS232 Mini-DIN 8-pin VISCA RS232 Mini-DIN 8-pin supports Canon or Sony, aux PTZ camera PC CARD 1 PCMCIA, type III for Wi-Fi card USER INTERFACE Multilingual on-screen graphic user interface User selectable languages: Italian, English, French, Spanish, German, Portuguese, Norwegian, Swedish, Chinese Infrared remote control for full function control Contextual help Diagnostics and management functions Call progress monitoring Supports AMX or Crestron touch panels MULTIPOINT FUNCTION Integrated MCU H.320 and H.323 mixed mode 5 participants @ 128 kbps 5 participants @ 256 kbps 4 participants @ 384 kbps Compatible with analog and mobile networks Video coding H.261, H.263+ + Audio coding G.711, G.722, G.728 Chair control H.243 Dial-In/Dial-Out capabilities Continuos presence ENCRYPTION AES encryption standard (option)
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WEB MANAGEMENT All configuration, call, diagnostics and management functions are accessible using Web Browsers: Microsoft Internet Explorer,Netscape Navigator REMOTE DIAGNOSTICS AND MANAGEMENT Local Web Browser SNMP Self test Diagnostics Configuration Call Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
Error tracking Yes Yes Yes INTEGRATED PRESENTATION Supported applications Microsoft PowerPoint Multimedia support T.120 POWER SUPPLY 100-240 Vac 50-60 Hz 1.5 A Max DIMENSIONS VEGA STAR SILVER-E Width 47 cm (18.5) Height 25.8 cm (10) Depth 24.1 cm (9.5)
Code 071071093GB Rev. 0 (09/03) ((
To Contact Help Desk Aethra Telecomunicazioni SpA. Tel: Fax: +39 071 2189900 +39 071 2189886
Video: +39 071 2187140 Mail: service.center@aethra.com
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USE AND STORAGE CONDITIONS

OPERATING TEMPERATURE RELATIVE OPERATING HUMIDITY STORAGE TEMPERATURE +5C +45 C 10% 93 % (without condensation) -40 +70 C
REFERENCE REGULATIONS (CE MARK AND RELIABILITY TESTS)

STORAGE TRANSPORTATION OPERATING CONDITIONS EN 60068-2-1 Test Ab (IEC 60068-2-1) EN 60068-2-2 Test Bb (IEC 60068-2-2) IEC 60068-2-32 Test Ed - Method 1 IEC 60068-2-64 Test Fdb (CEI 50-6/9) CEI 50-3 EN 60068-2-1 Test Ab (IEC 60068-2-1) EN 60068-2-2 Test Bb (IEC 60068-2-2) IEC 60068-2-14 Test Nb IEC 60068-2-56 Test Cb IEC 60068-2-6 Test Fc IEC 60068-2-31 Test Ec IEC 60068-2-32 Test Ed - Method 1 IEC 60068-2-64 Test Fdb (CEI 50-6/9) EN 55022 EN 55024 EN 61000-3-2 EN 61000-3-3 FCC15 * SAFETY CONNECTION TO TELECOMMUNICATION NETWORK EN 60950 (IEC 60950) FCC 68 *
EMC
* Equipment for USA market only This device complies with essential requirements and other relevant notes of R&TTE Directive 1999/5/EC.
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Aethra

Vega Star Silver Vega Star Silver E

Refer to qualified staff for service.

EN 55022 Class A COMPLIANCE

FCC 15 Class A COMPLIANCE

For U.S. Customers only.

About this manual

Vega Star Silver and Vega Star Silver E system components

Symbols and syntax used

Button function symbol.

Alphanumeric button symbols.

System positioning and installation

Connecting the POD

Connect the POD output 2.

to the rear panel of the Set Top.

Operation and use

First time equipment is switched on

This allows the user to select the desired language.

How to make a call

Note: The remote control has a button marked phonebook immediately. 2. 3. 4.

, for opening the

TCS-4 Mode Video Call

If the padlock present is a green colour and closed, encryption is active.

How to receive a call

Dual Video Mode (optional)

Disconnection Dual Video

Using the Phonebook

Modifying phonebook entries

Controlling video and audio

Field of view and zoom

Video camera presets

Set Top configuration

The following page will be displayed:

And configure the following parameters:

Date and time setting

Status Bar and transparency display

Ways of making calls and answering (Call-AnswerMode)

The following menu will be displayed:

The following menu will be displayed:

Audio Video Data

The following page will be displayed:

The following page will be displayed:

The following page will be displayed:

The following page will be displayed:

You will be prompted for a password.

In order to personalise the password, select EDIT.

Once the password is entered, the following page will appear:

Enter the enable code and press ENABLE.

The following configuration menu will be displayed:

The following page will be displayed:

The following page will be displayed:

Access Configuration (ISDN BRI Euro)

Access configuration (ISDN BRI National)

Modulo 3-BRI (optional)

NIC (version L) (optional)

Select Advanced in order to display the advanced settings:

The following page will be displayed:

The three options available are: IP Configuration. H.323 settings Services.

IP LAN network card configuration

Also configure the card to use by default.

Integrated network LAN card configuration

To configure this page contact the network administrator.