SRI VENKATESWARA COLLEGE OF ENGINEERING AND TECHNOLOGY DEPARTMENT OF MBA PRINCIPLES OF MANAGEMENT UNIT 1 OVERVIEW OF MANAGEMENT IMPORTANT 2 MARKS

1. Define management? According to F.W Taylor Management is the art of knowing what you want to do and then seeing that it is done in the end in a cheapest way 2. what do you mean by management as a science? It may be define as representing knowledge gathered by an observation and experiment, critically tested, systematized and brought under general principles. 3. What do you mean by management as a art? An art may be defined as a skill or knowledge in a particular field of activity, or a method or doing a thing 4. What do you mean by the term management? Management is the art of getting things done by a group of people with the effective utilization of available resources. 5. Difference between a management as science and art? S.NO 1 SCIENCE It develops by knowledge It lays down universal laws and principles, which remain valid in all situations ART It develops by practice acquired through observation and experimentation. The laws and principles are not of universal nature and their validity will differ from situation to situation

6.What are the needs of management principles? a. to increase managerial effectiveness b. to improve research c. to understand nature of management d.to train management 7.Define the nature of management principles? a. flexibility b.universal applications c. principles are relative not absolute 8.What are the 4 basic principles of F.W Taylor? a.observation and measurement should be used in the organizations. b.the employess should be scientifically selected and trained c. due to scientific selection and training of employee has the opportunity of earning a high rate of pay d.a mental revolution in the form of constant cooperation between the employer and employees should be given the benefits of scientific management 9.State the 6 categories of fayol with the theory of administration? a. technical( production, manufacture) b.commercial ( buying, selling , exchange) c. financial( search for and optimum use of capital) d. security( protection of property and persons) e. accounting( balance sheets , cost statistics) f. management( planning, organizing , coordination, directing, controlling) 10. state the 14 principles og management by fayol?

a. division of work b. authority and responsibility c. discipline d. unity od command e. unity of direction f. subordination of individual intrest to general interest g. remuneration of personnel h. centralization i. order j.equity k. stability of tenure of personnel l. initiative m.espirit decorps 11.what is espirit de- corps? This means union is strength. In organization employess should be harmony and unity 12. what are the management levels? a. top management level b. middle management level c. lower management level 13.write the functions of management? a. planning b. organizing c. staffing d.coordinating

e. controlling 14.what is management ethics? the discipline dealing with that which is good and bad with moral duty and obligation By WEBSTER 15. What are managerial roles? a. interpersonal roles b. informational roles decisional roles

UNIT II PLANNING 2MARKS 1. What is planning? Planning is a process of selecting the objectives and determining the course of action required to achieve these objectives. 2. What is the nature of planning? Planning is a primary function Planning is a dynamic process Planning is a selective process Planning is based on facts Planning is an intellectual process 3. What are the types of plans? Standing Plans Single use plans 4. What is meant by strategies?

Strategy of an organization is the programmes of action and deployment of resources to attain its objectives. 5. Define Policies Policies are general statement or understandings which provide guidance in decision making to various managers. 6. Give the flow diagram of planning of steps Identification of opportunities Establishment of objectives Developing planning premises Identification of alternatives Evaluation of alternatives Selecting an alternative Formulating derivative plans Establishing sequence of activities 7. What is MBO It is a process whereby the superior and the subordinate managers of an enterprise jointly identify its common goals, define each individuals major areas of responsibility in terms of results expected of him, and use these measures as guides for operating the unit and assessing the contribution of each of its members. 8. What is meant by strategy? It is defined as the special type of plan prepared for meeting the challenge posted by activities of competitors and other environmental forces. 9. What is decision making? It is defined as the process of choosing a course of action from among the alternatives to achieve the desired goal. 10. What are the steps in decision making process Identification of the problem Diagnosis and analysis the problem Search for alternatives

Evaluation of alternatives Selecting an alternative Implementation and follow up. 11. What are the types of decision making depending on rationality Objectively rational decision Subjectively rational decision Consciously rational decision Organizationally rational Personally rational 12. What are the types of decisions? Programmed and Non-Programmed decisions Organizational and personal decisions 13. What are the benefits of MBO Improvement of managing Clarification of organization Personnel satisfaction Team Work Fast decision making 14. Note down the weakness of MBO Time consuming Increased paper work Danger of inflexibility Difficulty of setting goals Emphasis on short term goals 15. What are the major kinds of strategies and policies Growth Finance

Organization Personnel Products or services Market. UNIT III ORGANISING

1. Define Organizing. Organizing is the process of identifying and grouping of activities required to attain the objectives, delegating authority, creating responsibility and establishing relationship for the people to work effectively. 2. Advantages of organization. Facilitate administration Increase the efficiency of management Facilities growth and diversification Ensures optimum use of man and material resources. 3. Mention the various principles involved in organization. Principle of unity of objective Principle of division of work or specialization Principle of efficiency Principle of span of control. 4. What are the types of departmentation? Departmentation by numbers. Departmentation by time. Departmentation by enterprise function. Departmentation by customers. Departmentation by equipment or process. Departmentation by product.

5. What is Matrix Structure? Matrix structure is a ybrid organizational form. Containing characteristics of both project and functional structures. 6. Define authority.

 Authority is the right to give orders and the power to exact obedience. 7. List out sources of authority. Formal authority theory Acceptance authority theory Competence theory 8. How can we define power. Power is the probability that one actor within the relationship will be in a position to carry out his own despite resistance. 9. Define recruitment. Recruitment is the process of searching for prospective employess and stimulating them to apply for jobs in the organization. 10. Define Selection. Selectionm is the deliberate effort of the organization to select a fixed number of personnel from a large number of applicants. 11. Define interview. Interviwew is a selection techniques that enables the interviewer to view the total individual and to appraise him and his behavior. It consists of interaction between interviewer and the applicant. 12. 13. What is performance appraisal? It is the process of evaluating an employees performance of a job in terms of its requirements. Define Training. Training is the act of increasing the knowledge and skills of an employee for performing a particular job. It is also called as learning. 14. List out the career stages.

Trial Stage Establishment stage Mid career crisis sub stage Maintainence stage Late career stage.

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List out the types of training. On the job training. Off the job training.