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What you keep off your shelves, is as important as what you keep on them.

But knowing that doesnt make the decisions any easie easier.
ARC ise d n a h c r e M Analytics can help.

First, a few words about us.


We, are Manthan Systems. And we specialize in delivering cutting-edge, synergistic solutions that enable decision making for businesses like yours, across the retail and consumer products industries. Products and services designed to help you achieve a significant business advantage, while equipping you with that vital technical edge. Youll find that we bring to the table an ideal blend of deep domain expertise across the retail analytics spectrum, and flawless, core technical expertise across platforms. And this, is how we deliver solutions that create real business value, for you.

What is ARC Merchandise Analytics?


Youll find ARC Merchandise Analytics a comprehensive performance management solution for retail merchandising. This award-winning solution helps you analyze performance all the way from your supply chain, to store level. And, its designed to help you discover and leverage hidden relationships between products, customers, promotions and multi-channels. With ARC, youll enjoy optimized decision making, across areas like optimizing merchandise and assortment performance, maximizing sell-through, controlling shrinkage, tracking new product performance, optimizing markdown and promotions, improving price realization, rationalizing products, and allocation optimization.

So how exactly does ARC enable decision making? Youll see that ARC consists of a large range of role-based reports, dashboards and analyses that help you with strategic, tactical as well as day-to-day decisions. This is what helps you transform your decision making practices from gut instinct, to fact-based, business transforming intelligence. With ARC, your data is no longer unwieldy and unusable. Instead, you have at your disposal an intelligently designed tool for real-world business decisions and analytic functions. A tool that provides you action oriented information, not mere data. A tool that engages you across the entire decision lifecycle - from information access, to interpretation, insights and business action.

Who uses ARC Merchandise Analytics?


ARC provides analytics across all key roles in merchandising, including: Divisional Merchandise Managers Heads of Merchandising Category / Department Managers Merchandise Analysts and Planners Buyers and Allocators

The retail-specific capabilities of ARC have given our business managers a powerful platform for retail analysis that aid their category management, operations performance and inventory management decision making processes. There are huge opportunities in data and hidden relationships between product, customer and store data sets, waiting to be discovered with the right business intelligence solution. - Harrison Lewis, CIO, Haggen

What can ARC do? Youll find that ARC is designed to provide you business transforming answers to merchandising questions, through pre-built analyses like: Sales Analysis Track store performance based on key metrics like target achievements, margin percentage, growth over last year, growth in average selling price and quantity per ticket against store clusters, regions and corporate Evaluate the impact of store size and employee strength on sales and resultant margins at various levels of merchandise categories Identify sales, margin growth and contribution by sales channels (regular store, discount store, web, catalog) Merchandise Analysis Track merchandise plan, OTB plan against actuals, and drive assortment and allocation decisions Optimize merchandise mix based on a composite index of margin and sales value Track sell-through and stock-to-sale ratios by brand/ category/items, to formulate specific sales strategies Identify potential cross-sell and up-sell opportunities by means of Market Basket Analysis (MBA) Inventory Analysis Streamline retail distribution to minimize inventory carrying costs, stock-outs and markdowns Identify stock movement and liquidation opportunities by tracking stock ageing and non-moving stocks Identify negative margin items and stock holding trends Promotion and Markdown Analysis Track promotion effectiveness with lift percentage, target achievement and ROI Track stock availability and buying needs based on rate of sale during promotion period Track plan against actual markdowns, analyze overall markdown impact on margin, and optimize markdowns by analyzing sell-through trends Supplier Analysis Compare suppliers of similar products on performance metrics like sales contribution, margin percentage, stock contribution and rebates Provide access to vendors to track stock-on-hand positions by location to reduce stock-outs and improve delivery time Rank vendors based on scorecards that track supplier service metrics such as fill-rate, on-time and quality of delivery, and performance metrics like sales, margin, stock and rebates

Additional pre-configured analysis areas Merchandise assortment Allocation optimization New product performance Improving sell-through Non-moving stock Discontinuing products Lowering markdowns Assortment mix Variable demand response Growth contributors Assortment productivity Stock distribution Style variety Demographic sales Shifting demand patterns Ongoing order revisions Geographic demand variability Market performance Store demand visibility Pack size variability Promotion visibility Purchasing monitoring and control Store pricing and promotion Retailers across segments deploy ARC to maximize profits and leverage opportunities.

Specialty

Mass Merchandise

Fashion and Lifestyle

Food and Grocery

How does ARC create value, for my business? Youll find that ARC Merchandise Analytics defines the next generation in decision making technology for merchandisers. With a pre-built approach, combined with best practice analytic capabilities, ARC truly delivers on the promise of business intelligence. Some of the unique benefits ARC provides are: Role-based Analytics Youll see that ARCs role-based analytic applications meet the complete spectrum of your decision making needs for merchandising. And that its designed to provide specific analytic configurations for the strategic, tactical and operational needs of all levels of decision makers, including department heads, assortment planners, allocators, buyers, merchandizing heads etc.
Completely aligned with your people and processes
with role-based decision-making capabilities

Not only does this retail decision-making solution give us immediate advantages with insights to improve our performance, but ARC Retail Business Intelligence also provides us a lasting competitive advantage by making it easy for everyone to use retail analytics in their roles and responsibilities. Our decision makers love ARCs pre-packaged, role-based analytic applications. - Wendy Reeve, BI Director, Foodland

An example of the category manager role


Merchandising Category Manager

Key questions a category manager needs answers to


How is the category plan performing at region, market and cluster levels? Which category tactics are leading to increased revenue and profitability? What is the impact of my ongoing promotions, price changes, allocation/ re-allocations? Which of the category initiatives is not delivering? How are the more effective suppliers driving category growth? Do the category role/ objective assumptions continue to be valid? Which categories are unprofitable?

Category Performance Scorecards

Marketing

Category Initiative Tracking (Promotion Dashboards) Weekly Category Review Report Packs

Store Operations

Buying & Sourcing

Key Vendor Performance Reports

Planning

Customer Management

Human Resources

ARC meets the unique decision making needs of every role

Category Sell-though Alerts

Competitive/Mark et Performance Benchmarking

Roles

ARC provides analytics that are in line with the decision making needs of specific roles. In this case, a category manager.

Faster time-to-benefits ARCs pre-built philosophy allows BI owners to deliver the application in the hands of business users, in the shortest possible time - a critical determinant of BI success. Compared with a similar deployment of a traditional BI platform, ARC can be implemented in a fraction of the time (12-16 weeks).

Faster ROI, Lower TCO


TIME AND EFFORT 20 months

16 months

Multi Vendor Management

Changes, new requirements, enhancements

Save costs in delivering changing needs and maintaining the system

12 months

Go-live User Testing Performance Tuning Systems Testing Reports Development ETL Development DW or Marts Development Data Modeling Deployment Planning

Huge $$ savings in deployment costs Deliver BI and Analytics faster


New reports, customizations, functional extension, new data sources Go-Live Front end customizations ETL Development Requirements Gap & Source System Analysis

8 months

4 months

1 month

Requirement Gathering

Traditional BI

ARC Retail BI

ARCs ease of implementation results in time and cost benefits, for your business. Left: A comparison of traditional BI vs. ARC implementation

Self-Service BI Architecture Since ARC is designed to maximize usability for business users, this results in minimal dependency on administrators and tech-savvy power users. With superior data visualizations, smart utilities, and a highly intuitive user interface design, youll find ARC extremely user-friendly. In other words, ARC makes analysts of your business users. Accelerates Analytic Maturity With a combination of unique characteristics like a highly attractive licensing model (that doesnt penalize incremental use of the product), high usability and high scalability, ARC enables faster adoption of analytic best practices across your organisation. This in turn, progressively improves your organizations analytic maturity, a key strategic differentiator in smarter businesses.

New retail dashboards are action-focused. Manthan Systems was featured in this Gartner research focusing on the latest dashboard technologies. Gartner Research VP, Mr. Hung LeHong says, Dashboards are now more action-focused. Role-based design and access to operational data have evolved the dashboard into something employees can use in day-to-day operations. Part of making the dashboard more operational is making it tailored to specific operational roles in the business. Now, getting the right data to the right person makes these next-generation dashboards more relevant. (Source: Hung LeHong, Research VP, Gartner)

Retail business intelligence / performance management maturity model


Step 4: Orchestrating
Step 3: Collaborating
Pervasive Performance Business value driven Performance culture Contextual push alerts External measures and collaboration Holistic modeling Aligned incentives Shared risk/reward Comprehensive view of the enterprise Ex: New product design and introduction is planned and executed with suppliers and across all relevant functional processes

Step 2: Anticipating Step 1: Reacting


Point Performance Departmental Project driven Tool-based (including spreadsheets) Quick implementation Limited scope Ex: Flash sales reports Process Performance Single/siloed process Cross departmental Consistent/automated Process efficiency Process analysis and optimization Ex: Workforce performance budgeting and KPI tracking

Enterprise Performance Cross functional Cascading strategy Role-based Common processes and definitions Process modelling Collaboration and workflow Deep but insular view of the enterprise Ex: Merchandise financial plans flowed to planners; assortments that meet plans flowed to buyers; buying plans executed, and shared with logistics team

Technical Inside Out Source: AMR Research

Multiyear Effort Focus

Culture/Philosopy Outside In

What is Analytic Maturity?

Low Total Cost of Ownership ARCs pre-built approach and a faster deployment save retailers significant time and money. You can save significant operating and maintenance costs with ARCs low administration and affordable scalability. A proven Game Changer in retail businesses Over 40 retail organizations around the world deploy ARC Merchandise Analytics to transform the way they operate, compete, and innovate. Analysts like Gartner and AMR Research recognize ARC as a leading player in the retail business intelligence space. So its no surprise, that ARC has won several industry awards with ground-breaking innovations that are bringing about transformational changes in retail merchandising today.

Moving decision-making from wishful thinking to wisdom. Manthan Systems was featured in this AMR Research report on the leading vendors in retail business intelligence. The report defines Manthan Systems as a Retail BI specialist aiming to take the guesswork and big decisions out of the equation by predicting much of what retailers need, based on their understanding of the retail business. (Source: Janet Suleski, AMR Research)

Business Benefits Entire organization onboard with BI quickly Alignment with retail business processes and practices Makes analysts out of business users Improves margins, inventory efficiency, promotion effectiveness, and fewer markdowns Unique pricing mechanism encourages higher BI adoption Orchestrates performance management culture

The Manthan Advantage Manthans core competency is in the understanding of retail and all associated technology and statistical sciences Manthan facilitates customer success by adopting an end-to-end, full-lifecycle approach Each of Manthans products and services caters to the entire spectrum of a retailers need for BI and PM

While ARC is a comprehensive solution for all aspects of decision making, like operational BI and performance management, its ARCs usability and role-based guided analytics that has made it a favorite among our decision makers. In all respects, ARC behaves like its built for our organization, and its thoughtful design and application are its biggest strengths. - Thelma G. Roxas, VP & CIO, Robinsons

Technology Benefits Delivers high performance on large data volumes Single, unified architecture and user interface Platform agnostic, yet proven to work successfully on all major platforms Retail-centric algorithms and models Multi-currency, multi-language and multiple retail format support Designed to handle multiple and parallel hierarchies, and concurrent time calendars Cost of Ownership Benefits The effort and cost involved with configuration and maintenance of ARC is 1/10th that of a generic BI solution Rapid 12-16 week deployment lifecycle The pre-built proposition of ARC radically alters traditional DW deployment lifecycle Retailers no longer need to appoint multiple external vendors to manage the deployment lifecycle Brings down the hardware and infrastructure requirements for solution deployment

The retail-specific capabilities of ARC and its best practice approach gave us the ability to move much faster than we would have been able to do with more generic solutions. In our very dynamic business we need to be able to keep our finger on the pulse at all times and ARC will enable us to do just that. - Peter Crowne, Finance Director, GAME Group plc

Why choose ARC?

What is ARCs technology architecture? Built for retail, ARCs technologically superior engine understands and anticipates retail data structures, ensures rapid deployment (less than 4 months) and a high return on investment. The ARC platform offers many industry-first technologies, like a Hybrid OLAP (HOLAP) model with in-memory cubing, aggregate-aware query mechanisms, n-hierarchy architecture, auto query generation, auto KPI rendering, and advanced visualization techniques and tools. The ARC BI platform enables a variety of analytic capabilities like: Information delivery of role-based analytics through intuitive dashboards, reports, and scorecards Business activity monitoring through alerts, subscriptions, Q&A engine Wide range of built-in analysis capabilities like multi-dimensional OLAP, scorecarding, benchmarking, trending, comparative analysis and various other analysis methods Pervasive access of the system through web-based and mobile-based user interfaces Comprehensive, industrial strength security and administration capabilities Collaborative decision making capabilities In short, the platform offers everything you need for retail business intelligence. ARC is constructed as a scalable, layered architecture with a tiered business and analytics engine that enables easy customization. Componentized architecture permits plug-and-play deployment with prevalent ETL, data warehouse, OLAP or reporting tools. With pre-built integrators for leading ERP platforms like JDA and SAP, ARC leverages and extends the capabilities your existing technology investments. ARC technology architecture

ARC technology highlights. Out-of-box single platform for analytical and reporting solutions Extensive pre-built retail metrics and reports High performance, minimal maintenance High degree of flexibility; ease of customization Deployment in weeks, not months Optimized retail enterprise data warehouse model Highly scalable standards-driven BI platform Intuitive web-based front end for users and administrators Unified dimension modeling architecture spanning ROLAP and MOLAP capabilities Integrates seamlessly with diverse retail transaction systems from home-grown applications to ERPs to spreadsheets Platform and database agnostic construct

www.manthansystems.com

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