Business Information Technology (M) Sdn.

Bhd.

Project Management Plan

[Project Name]
[Client Name]

Prepared by:
[Project manager name]
Project Manager

Business Information Technology (M)

Sdn. Bhd.
No. 25, Jalan USJ 9/5M UEP Subang Jaya,
47620 Selangor Darul Ehsan, Malaysia.
Mobile: [Project manager hp num]
Fax: +6 03 8024 1464
Date Prepared: [Day] [Month] [Year]

[Client logo]

Project Management Plan

[Client name] [Project name]

Document Information
Project Name:
Project Manager:

Document Version No:

Customer / Client:

Document Version
Date:

Quality Review Method:

[who/department will review this

doc]

Document By:

DD/MM/YYYY
BIT

Prepared By:

Preparation Date:

DD/MM/YYYY

Reviewed By:

Review Date:

DD/MM/YYYY

Distribution List
From

To

Action*

Date

Phone/Fax

Due Date

Phone/Fax

* Action Types: Approve, Review, Inform, File, Action Required, Attend Meeting, Other (please specify)
Version History
Ver. No.

Ver. Date

Revised By

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Description

Filename

Page 1 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

Table of Contents
[Client logo].......................................................................................................... 2
Proprietary Notice.................................................................................................4
Instructions on the Use of this Template (delete the section when using the
template)................................................................................................................ 4
Purpose:.................................................................................................................................. 4
Audience:................................................................................................................................ 4
Customer Version:.................................................................................................................. 4
1. Executive Summary.............................................................................................5
2. Introduction........................................................................................................ 6
2.1. Customers Purpose and Goals ........................................................................................6
2.2. Project Goals and Strategy................................................................................................6
2.3. Constituent Projects.......................................................................................................... 6
2.4. Critical Success Factors..................................................................................................... 6
2.5. Key Milestones.................................................................................................................. 6
2.6. Assumptions..................................................................................................................... 6
2.7. Constraints and Dependencies..........................................................................................6
2.8. Definitions ........................................................................................................................ 6
2.8.1. Terms............................................................................................................................ 6
2.8.2. Abbreviations................................................................................................................. 6
3. Scope & WBS...................................................................................................... 7
3.1. Solution Overview............................................................................................................. 7
3.2. Scope................................................................................................................................ 7
3.3. Project Deliverables.......................................................................................................... 7
3.4. WBS.................................................................................................................................. 7
4. Activities and Estimates......................................................................................8
4.1. Activities and Estimates.................................................................................................... 8
5. Schedule............................................................................................................ 9
5.1. Project Schedule............................................................................................................... 9
5.2. Milestone List.................................................................................................................... 9
6. Resources......................................................................................................... 10
6.1. Project Organisation Structure........................................................................................ 10
6.2. Responsibilities............................................................................................................... 10
6.3. Material and Supplies Resources.....................................................................................10
6.4. Facilities.......................................................................................................................... 10
6.5. Other............................................................................................................................... 10
7. Communication................................................................................................. 11
Business Information Technology (M) Sdn.
Bhd.
Project Management Plan
[Client name]

Page 2 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

7.1. Stakeholders................................................................................................................... 11
7.2. Status Meetings.............................................................................................................. 11
7.3. Status Reporting............................................................................................................. 11
8. Project Risks .................................................................................................... 12
8.1. Risk Identification, Assessment and Risk Responses.......................................................12
8.2. Risk Management Plan.................................................................................................... 12
9. Project Processes.............................................................................................. 13
9.1. Project Tracking and Control........................................................................................... 13
9.2. Change Control Process.................................................................................................. 13
9.3. Customer Acceptance Process........................................................................................ 13
9.4. Issue Management and Escalation Process.....................................................................13
9.5. Warranty......................................................................................................................... 13
10. Appendices..................................................................................................... 14
10.1. Attachments ................................................................................................................. 14

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Page 3 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

Proprietary Notice
[Insert the appropriate legal text for restrictions, use and disclosure.]

Instructions on the Use of this Template

(delete the section when using

the template)

Purpose:
The purpose is to communicate:
Project goals and the means to achieve them
Resources required (time, money, personnel) and of milestones that have been or will be
achieved
Assumptions that were made in determining how the project's goals will be met
Project risks as well as the associated risk response plans
The template provides the structure for the central parts of most projects, however more plans
may be needed depending on the specific project requirements. The project manager must
exercise sound business judgment to determine whether the template has the adequate sections
or not. If not, the project manager decides whether to include more sections in the template or to
develop separate plans.
The template does not include sections for:
Quality Plan
Acceptance Test Plan
Deployment Plan
Configuration Management Plan
Contract and Procurement Plan
Warranty Plan
Support Plan

Audience:
The primary audience for the Project Management Plan document is BIT management, who
approves the plan.
An adapted version of this Project Management Plan may also be shared with the customer
because, for the solution to be a success, the customer must "buy into" the plan for producing it.
Finally, a completed Project Management Plan may be used as a reference document by project
teams and project managers involved in related or similar efforts.

Customer Version:
Before distributing this Project Management Plan it must be adapted to remove proprietary
information. The project manager, together with BIT management, must determine what
information in the plan is appropriate to give the customer and how best to provide it. E.g. the
sections 4. Activities and Estimates, 6. Resources, and 8. Project Risks are critical to revise and/or
remove before distribution.

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Page 4 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

1. Executive Summary
[At a minimum, include:
The project name
The customer name
All locations involved
A brief project history
A description of the project
A description of the solution to be delivered
Any other information relevant to the project]

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Page 5 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

2. Introduction
2.1. Customers Purpose and Goals
[Briefly describe the customers business needs and problems, explain what the purpose of the
project is from a customer perspective.]

2.2. Project Goals and Strategy

[Describe the project goals, and how they will be met for example, through a turnkey solution, a
partnership with the customer, or integration with third-party solutions. Describe how this project
is aligned with / impacts the strategy for the account.]

2.3. Constituent Projects

[List constituent projects of this project/program. Identify project managers both for BIT and third
party projects. Cover customer managed project when appropriate.]

2.4. Critical Success Factors

[Describe the items that need to be in place for the project to be successful.]

2.5. Key Milestones

[Summarise from the milestone table in section 5.2]

2.6. Assumptions
[List the assumptions on which the BIT solution has been built.]

2.7. Constraints and Dependencies

[Describe the limitations and external dependencies that could impact the success of the project.
Describe the interfaces to organisations external to the project that are essential to its success.]

2.8. Definitions
[Describe any terms, acronyms and abbreviations required to understand this document.]

2.8.1.

Terms

2.8.2.

Abbreviations

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Page 6 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

3. Scope & WBS

3.1. Solution Overview
[Provide a high-level description of BITs solution.]

3.2. Scope
[Provide a statement that describes the limits of the project (describe the what, the who, the
where, and the quality criteria of the project). Document what the project will not address.]

3.3. Project Deliverables

[List the major project deliverables, and refer to the document where the detailed descriptions of
the deliverables and sub-deliverables can be found.]
Table 3.1 Deliverables Overview
WBS
#

Deliverable Name

3.4. WBS
[Provide a graphical or tabular overview of the projects WBS, or refer to the document where the
WBS can be found.]

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Page 7 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

4. Activities and Estimates

4.1. Activities and Estimates
[Breakdown the project deliverables and sub-deliverables into activities and provide the following
information per activity: activity description, effort estimates, resources/skills required, and the
name of the responsible person.]
Table 4.1 Activities and Estimates
Activity
ID

Activity Description

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Resources/Skills
Required

Estimate
d Effort

Responsible
Person

Page 8 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

5. Schedule
5.1. Project Schedule
[Include a high-level schedule for the major deliverables listed in the Work Breakdown Structure
(WBS). For each primary deliverable, include duration, start date and end date. Or if a Microsoft
Project schedule has been created, a high-level (collapsed) version can be pasted into this
section; however, do not paste in the detailed Microsoft Project Gantt Chart.]
Table 5.1 Schedule Summary
Project Deliverable

Planned
Start Date

Planned
End Date

Actual
Start Date

Actual End
Date

5.2. Milestone List

[Detail the major milestones for the project and indicate the status of the milestones at any given
time during the project.]
Table 5.2 Project Milestones

Milestone Name

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Planned
Completion
Date

Actual
Completion
Date

Page 9 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

6. Resources
6.1. Project Organisation Structure
[Insert organisational chart]

6.2. Responsibilities
[Define the responsibilities for each resource on the organisation chart ---- BIT, the customer, and
all internal and external participants.]
Table 6.2. Project Responsibilities
Name

Role

Responsibility

Organisation

Person-Days
Allocated

[List the internal BIT resources that are indirectly involved in the project (account manager,
financial analyst, legal support, etc.)]
Table 6.3 BIT Internal Management & Supporting Responsibilities
Name

Role

Responsibility

Organisation

6.3. Material and Supplies Resources

[Identify the material and supplies that are needed for each phase. Describe the requirements for
telephone access, reprographics support, special technical equipment, and any special computer
system needed.]

6.4. Facilities
[Describe the requirements for workspace, office space, or any special facility requirement.]

6.5. Other

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Page 10 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

7. Communication
7.1. Stakeholders
[Provide list of stakeholders contact information. List all individuals who are directly and
indirectly involved with the project.]
Table 7.1 Stakeholders
Name

Role

Phone

E-mail

7.2. Status Meetings

[Define the type and frequency of control / status meetings, and identify meeting participants]
Table 7.2 Status Meetings
Meeting Type

Participants

Frequency

7.3. Status Reporting

[Describe the required status reporting requirements for the project. Include details for status
reporting to the customer, to internal BIT individuals and groups, and to the project manager
from project team.]
Table 7.3 Status Reporting
Report Type

Author

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Recipients

Frequency

Page 11 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

8. Project Risks
8.1. Risk Identification, Assessment and Risk Responses
[List the risks that have been prioritised, provide a brief description of the impact of the risk if it
occurs. List the risk response strategy that has been chosen for each risk (Avoidance,
Transference, Mitigation, or Acceptance), and attach the latest copies of the Risk Response Plan.]
Table 8.1 Project Risk Overview
Risk Title

Description of Risk Impact

Risk Response
Strategy

8.2. Risk Management Plan

[Describe how the risk management of the project will be performed. Describe the planned
frequency for reviewing the project risks, and how the project risks will be monitored and
tracked. Attach the latest version of the Risk Log.]

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Page 12 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

9. Project Processes
9.1. Project Tracking and Control
[Describe the project tracking and control processes e.g. for cost, scope, schedule. Refer to
section 7.2 Status Meeting and 7.3 Status Reporting as appropriate.]

9.2. Change Control Process

[Define the change control process that will be used by the project. Specify how to initiate a
change request, how changes will be evaluated and how change requests will be approved or
rejected. Specify use of the Change Request template and the Change Request Log.]

9.3. Customer Acceptance Process

[Describe the process that will be used to obtain the clients acceptance for project deliverables.]

9.4. Issue Management and Escalation Process

[Clearly define the process to be followed for issues and escalations. Include impact criteria
relevant for the project. Specify use of the Issue Report template and the Issue Log.]

9.5. Warranty
[Describe the approach to provide warranty for the projects products and or services. Describe
any warranty processes. Identify and estimate the resources required to provide warranty
services.]

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

Page 13 of 16
141151323.doc
[Project name]

[Client logo]

Project Management Plan

[Client name] [Project name]

10. Appendices
10.1. Attachments
[List all attachments and reference documents here.]
Table 10.1 Attachments and References
Document Name

Business Information Technology (M) Sdn.

Bhd.
Project Management Plan
[Client name]

File Name(s) /
Appendix Name

Attached
(yes/no)

Page 14 of 16
141151323.doc
[Project name]