Quick Reference Guide

NOTE: This QRG provides a representative view of the features and functionality you will see when working
within the system. Your view may vary based upon your organizations confguration and your permissions.
SuccessFactors Confdential. For internal use by licensed SuccessFactors customers only.
2012 SuccessFactors Incorporated. All rights reserved. SuccessFactors, and the SuccessFactors
logo are registered trademarks of SuccessFactors Incorporated in the United States.
Success Academy
Jam is a company-wide social networking tool that can help you become more
effcient in your day-to-day tasks by providing improved communication and
collaboration with your team and other groups in the company.
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Getting Started
Select Jam from the drop-down navigation menu. Jam will open in a new
window.
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Home
From the Home tab, you can post comments on your Wall, create and share
information with others, and monitor Jam activities of your followers (manager,
direct reports, colleagues) and information of interest.
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Post Comments
To post a comment to your Wall, enter details into the comment feld and click
. Posting options include:
Adding a URL link
Recording a sequence of your web browser
Uploading a document
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My Follows Feed
My Follows Feed includes all the feed items from people and groups you
are following (e.g., Requests @Notifcations, posts you are following, and
comments). You can customize the contents by clicking and clicking the
Settings link.
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Search
Use the Search feld to search for users, tasks, and documents by relevance,
date, views, and likes to fnd information and connect with expertise.
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Profile
The Profle tab is used to manage your social network profle, add new posts
to your Wall, and assign tasks to group members. You can also track who you
are following, who is following you, and your wiki pages.
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Groups
The Groups tab acts as a virtual space for teams to collaborate on a project,
gather feedback on documents, and share status updates, links, and best
practices around a specifc topic.
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Explore
The Explore tab provides a list of the most liked, most viewed, featured, and
tagged posts in Jam during a specifed date range.
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Company
The Company tab provides an organization view of the social network. Use
the directory to locate individuals. You can also review all the documents
posted and available activities on Jam.
Spotlight: Home Menu Bar
Introduction: JAM
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Use the menu bar on the left side of the Home tab to take these actions:
Inbox: View your messages.
@ Notifcations: Receive @Notifcations when a member of a group selects to send
a post specifcally to you.
Replies: View your replies to messages.
Tasks: Assign action items to group members.
My Bookmarks: Bookmarks act as placeholders for particular posts you wish to
save.
My Content History: Displays a record of items you have recently visited on Jam.
My Teams Usage: Displays a weekly usage report for your team. You can see how
your usage compares with your peers usage of Jam.
My Follows Feed: Displays your Follows Feed.
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Quick Reference Guide
NOTE: This QRG provides a representative view of the features and functionality you will see when working
within the system. Your view may vary based upon your organizations confguration and your permissions.
SuccessFactors Confdential. For internal use by licensed SuccessFactors customers only.
2012 SuccessFactors Incorporated. All rights reserved. SuccessFactors, and the SuccessFactors
logo are registered trademarks of SuccessFactors Incorporated in the United States.
Success Academy
Groups
The Groups tab acts as a virtual space for teams to collaborate on a project, gather feedback on
documents, and share status updates, links, and best practices around a specifc topic.
1 Click on the Groups tab to create a workspace to interact with others on a
specifc topic or with a limited group of people. A new window opens.
2 Click the General tab to enter the group name, provide a description, and identify if the group
is public or private.
3 Click the Setup tab to create a welcome message for users to see on the group wall and
upload a photo.
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Click the Participation tab to set permissions on who can edit, post, comment, like, and view
group content and who can upload content.
5 Click to create the group. When a group is created, you will be asked to
invite members. If you are the group admin you can view the list of invitees by clicking the
group title link.
Profile
The Profle tab displays Jam activity for you and your followers.
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To add content to your Wall, select an option from the Add Content drop-down menu:
Blog Post: Post a blog entry
Link: Add a web link
Poll: Create a poll
Record: Screen capture your active workspace
Task: Assign action items
Term to Track: Keep track of a saved term
Upload: Select a fle to upload
Wiki Page: Add a new wiki page
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Click the Groups link to view the groups you created.
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Click the Info link to update your personal information in Jam including job information,
contact information, org chart, and offce information.
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Click Links to view a list of all the links you and your followers have posted in Jam.
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Click the Social Graph link to view a list of people who are following you, who you are
following, and the wiki pages you are following.
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Click the Wiki Pages link to add a wiki page (i.e., a web page that is easy for everyone to
edit). Because wiki pages are easy to edit, information stays current and provides a great
way to organize your most important company resources.
Step by Step: Working with Profile and Groups
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