Professional Documents
Culture Documents
ASSUMPTIONS .. 3 EXECUTIVE SUMMARY4 SEGMENTATION STRATEGY.5 POSITIONING STRATEGY...10 COMPETITIVE ANALYSIS 11 PERCEPTUAL MAP ...14 MARKETING MIX 16 MARKETING OBJECTIVES ..22 COMMUNICATION OBJECTIVES ...23 CREATIVE STRATEGY.24 MESSAGE STRATEGY METHODS 27 TELEVISION COMMERCIAL STORYBOARD ..28 PRINT ADVERTISEMENT .31 MEDIA STRATEGY32 OWNED DIGITAL MEDIA.42 DIRECT MARKETING52 PUBLIC RELATIONS .57 EVENT SPONSORSHIP 60 SUPPORT MEDIA..61 SALES PROMOTION .65 EVALUATION OF PROMOTIONAL PLAN 68 PROMOTION BUDGET .70
Table of Contents
Assumptions
1. Most of the impressions achieved by Espys marketing efforts are affected by an unknown duplication rate. This duplication rate will not be included in calculations nor will it be accounted for in the IMC plan. 2. The GPS integrated RFID technology inherent in Espy is already developed and thus Espy will not include any research and development costs of developing new technology in the IMC plan. 3. Espy is approved by all regulatory and governmental agencies and is compliant with all privacy laws. 4. Espy will be able to collect between 1,000 and 2,500 trade channel email contacts at Apps World North America 2014. 5. All salary and labor costs of Espy personnel involved in the implementation of the IMC plan are excluded from the IMC budget. 6. Owned media costs for Espys custom website and mobile application ar e based off previously existing website and app construction costs and may not account for the entirety of the production costs of some of the more custom features included in Espys website and mobile app. 7. Espy will utilize a price-skimming strategy but will not change retail or wholesale prices until after the first year of the products release. These future price reductions are thus outside the scope of this IMC plan. 8. Assume an initial awareness rate of 0 percent of the target market at the start of the IMC plan. 9. Sponsorship costs for Seattle Geocaching Block Party are equal to the sponsorship costs of MidWest Geobash 2014. 10. Assume no booth costs for Seattle Geocaching Block Party due to reuse of booth developed for Trade Show. 11. For the frequency of Espys paid digital media strategy, assume a frequency of one impression every two weeks, since Espy will maintain a consistent level of paid digital media advertising throughout the year. 12. Since Espys target market consists of single working professionals with no kids, assume that each household represents one individuall. 13. Assume that www.espy.com is a URL alias for www.espytracking.wix.com/espy, and that both are used interchangeably in this IMC plan.
Executive Summary
Espy is a small adhesive tracking device that can be attached to a consumers valuable belongings. Espy utilizes GPS technology to pinpoint the location of personal items on a map available through the Espy mobile app and website. Users can track the whereabouts of their items and ensure their location at all times. The purpose of the product is to eliminate the chance of someone losing, misplacing, or having their valuables stolen. Espy is a quality product that offers ease of mind for people who are frequently irritated with the inconvenience and frustration associated with relocating lost or misplaced items. This integrated marketing communications plan thoroughly describ es Espys approach and methods for introducing the product into the market. In order for the products success, Espy plans to achieve the marketing and communication objectives established in this campaign. To reach its principal communication objective of attaining 70% awareness within the target market, several strategies will be implemented. These include owned digital media, support media, paid digital media, traditional marketing, event sponsorship and direct marketing. Integrating these strategies will aid the release of Espy and guide it to being a well-recognized, desired product. Espy is specifically targeted to post-college working professionals. This specific market consists of 31,828,140 people 1. Post-college working professionals are heavy internet users who value technology and have high incomes. Many of them travel frequently for work or pleasure which can put them at risk of losing or misplacing personal belongings. This makes post-college working professionals an ideal target market for Espy. Espy is positioned as a high-quality, long-range lost item locator. Differentiating itself by providing the longest range to locate items and being more compatible with several operating systems, Espy can develop preference over its competitors. Espy is priced higher than its competition at $30, supporting its position as a higher-quality product. Assuming a 2% purchase rate and a once-a-year purchase frequency, 636,5632 people within the target market will purchase Espy during the first year. This will result in first year sales revenue of $9,548,4303 and a first year market share of 0.047 percent4. The IMC budget for the year will be set at $1,878,6835 , or 19.67 percent of total projected revenue. The campaign theme Keeping Everything In Sight will be integrated throughout the marketing messaging strategies implemented through the IMC plan. Espy launches on August 1, 2014.
1 2
See Size of Target Market section on page 8 See Communication Objective section on page 23 3 See Marketing Objective section on page 22 4 See Marketing Objective section on page 22 5 See Overall IMC Budget section on page 70
Appendix A1
Psychographics: Social and Lively Heavy Internet Users Moderate TV Users Value Education and Entertainment Stage of Adoption Lifecycle: Early Majority Elderly Affluent: Demographics Age: 55+ Family size: 4 Stages of family life cycle: old and married Income: $75,000+ Occupation: Professional, Business, or Retired Education: Some college to post graduate Ethnicity: Primarily Caucasian Home Ownership: Homeowners Geographic: Western Suburban-Urban cities of 250k-4 million Psychographics Caring and Conservative Heavy Newspaper Readers Light Internet Users Travelers Values Security, Family, Simplicity Stage of Adoption Lifecycle: Late Majority
Ambitious, Outgoing and Stylish Heavy Internet Users Heavy Magazine Readers Heavy Engagers in Outdoor Activities Light TV Users Value Technology, Entertainment, Fashion and Travel Stage of Adoption Lifecycle: Early Adopters
Benefits Sought
Working professionals are often on the go and carry multiple personal items at all times. For these people, it is often hard to keep track of everything throughout a busy lifestyle. $7 million worth of phones are lost around the globe every single day7. It may not just be ones phone that is hard to keep track of. Ones wallet, keys, laptop, tablet, or even bike may get lost or stolen. It is dreadful and frustrating losing, forgetting, or having something stolen without any way to get it back. Espy addresses this problem and eliminates the worries and frustration one faces when they lose their personal items. Personal Safety - When your wallet, phone, or any object that contains personal information is taken, it is as if someone else has a part of another persons identity. With Espy, any personal items can be tracked immediately so all important and personal information is always secure. Relieving Stress - Frequently having personal items lost, misplaced, or stolen can create an immense amount of stress. Espy provides users with reassurance that their valuables are constantly protected, thus giving the user endless peace of mind. Sense of Control - Working in what can be a crazy and fast paced environment, Post-College Working Professionals often do not have the ability to control much of the environment they are working in, especially if they are constantly on the go. By using Espy, users are given a sense of control over the location of their belongings and peace of mind that there is one less thing they have to worry about.
Appendix A2
stolen items whenever the need arises. Though the GPS locator is always available to users, they will only utilize Espy when a personal item is missing.
8 9
Espy is a business to consumer product because it can benefit any individual that is concerned about their belongings. To make the product available for our customers, Espy will utilize both indirect and direct distributions methods. Indirectly, Espy tracking devices will be available through several large electronic retailers across the nation. In order to give Espy the image of being a high-end product, we want to distribute to retailers that have a positive reputation for providing quality and affordable electronics such as Best Buy, Target, and Radioshack.
Trade Target Market Size (Total US Stores) Trade Retailer Best Buy11 Target12 Radioshack13 Number of Stores 1,055 1,763 4,476 TOTAL: 7,294
11 12 13
Directly, Espys website will be used as a platform for online sales to the consumer. By establishing indirect and direct distribution methods, Espy will have more outlets to gain brand recognition and to recover from the high initial investment costs.
Positioning Strategy
Positioning Statement: For busy working professionals who are seeking for a means of security and control over locating important items that they cannot loose or afford the time it takes to find or replace desired object. Espy is the only lost item locator that provides long-range location tracking abilities and is more obtainable than Tile because Espy utilizes long-range GPS technology and is available on iOS and Android mobile devices as well as online. Espy will follow a Benefit Focused Positioning Strategy The app is a resource that allows people to locate any lost items from multiple personal devices. The main benefit is it allows people to locate lost items that they cannot afford to lose whether they are close or far. Important Attributes Convenience - The application provides a platform so people can pinpoint lost objects accurately and in a timely manner anytime and anywhere. Accessibility - Users can access any of their items through iOS or android devices as well as through Espys website with their unique individual access code included with purchase. Security Espy tracking devices have a unique ability to stick tightly and discretely onto objects ensures that it cannot be removed easily and can go undetected if items end up in the wrong hands. Dynamic Espy tracking devices have the ability to identify objects near or far. The distance from which the user is tracking does not depend on the device being used. Reliability Espy trackers have a longer battery life than other products and the signal is much stronger, allowing users to locate their objects accurately and quickly.
Competitive Analysis
Competitor Features o Uses unique Apple ID to track all iOS and OSX devices o Tracks lost items on a GPS map o Ability to lock or wipe data off of any device in case of theft o Driving directions to lost device o Battery life indicator tracks battery life of all devices o Ability to locate devices by playing an alarm sound, even if devices are on silent o Mac must be awake to find device o Customize a message with contact info to alert others that device is lost o Hole in tracker to attach to key rings o Adhesive back option to stick to items o Tracking account accessible through any smartphone o Bluetooth Technology for iOS7
Differentiation Espy works with more than just iOS and OSX devices users can track anything they wish. Unlike Find My iPhone, if one is tracking an electronic using Espy, it does not need to be turned on to be located. The Espy app is not exclusive to Apple users, allowing more people to take advantage of the benefits.
Tile15
Espy uses RFID integrated with GPS technology, allowing items to be tracked anywhere within 250 miles. Espy is not exclusive to iOS the mobile app is available for Android users and the website is available to anyone with an internet connection. Espys battery
14 15
Appendix A8 Appendix A9
o No Batteries, Tile lasts one year o 50-150 foot range o Marked items can be tagged as lost and other tile users can find them if in range and user will be notified of location o Built-in speaker to find items with sound StickNFind16 o o o o o o o o Tracks up to 20 items Track-able up to 100 feet Comes in multiple colors Alert if an object goes out of range Buzzer and light to find items in the dark Works iOS devices Uses Bluetooth Technology Battery lasts for over a year (standard watch battery) Sticks with an adhesive back O.9 x 0.16, weighs 0.15 oz.
lasts for one year, so users do not have to frequently replace the tracking device.
Espy has a much greater range (250 miles) so that users can track lost items over a larger area. Espy can track as many devices as a user registers through our app or website. The long-distance RFID GPS technology provides a stronger, more reliable signal than the near-field Bluetooth used within Espy.
o o
Key Ringer17
o Flashing, bright light to locate lost items o Locate items up to 300 feet o Doubles as a flashlight to find keyholes o Environmentally friendly lead free and RoHS compliant
Espy is not limited in the amount of items that it can track, whereas Key Ringer can only track one item. Key Ringers can only be located if the user the Key Ringer finder, a piece of hardware that can be as easily lost as the item it is
16 17
o 30-day money back guarantee warranty o Weighs 0.5 oz. o Can attach to items via magnet o One-to-one tracker hardware and KeyRinger interface Kensington Key Finder18 o Compatible with iPhone 5 and 4s o 6-month battery life o Uses pin drops on a map to recover lost items o Uses Bluetooth technology o App dashboard tracks up to 5 items o Proximity alarm is customizable to let you know when your items are out of a certain range. o Weighs 2.4 oz.
intended to track. Espys adhesive back is stronger than the Key Ringer magnet and can be attached to a variety of materials and surfaces, not just metal.
Espy has a battery life two times greater than the Kensington Key Finder. Espy is also lighter and can track more items than the Key Finder, which is limited to 5. Espy is compatible with any iOS or Android device. Espys longdistance RFID GPS technology provides a stronger, more reliable signal than the near-field Bluetooth used within the Kensington Key Finder.
18
Appendix A12
Perceptual Map
Vertical Axis: Price per Device Apple offers the Find My iPhone mobile application as a free download, placing the tracking application at the bottom of the perceptual map. Key Ringer, StickNFind, Tile, and Kensington range from $15 to $24.99 per device, thus placing them in the middle to upper region of the price range. As part of the pricing strategy, Espy is priced at $30 per device, slightly above the price of the Kensington Key Finder.
Horizontal Axis: Level of Tracking in Distance The X-axis of the perceptual map compares each devices level of ability to track object, measured in distance. StickNFind has a range of up to 100 ft. while the KeyRinger has a range of up to 300 ft. therefore placed in the low level area on the perceptual map. With Kensingtons Bluetooth technology, thi s device will alert the user once he or she has moved a set distance away from the tracked object, preventing loss from occurring. It also has GPS capabilities to help users track where they last saw it, but it does not have the ability to track where the object currently is (if moved from last seen position). Therefore, the Kensington device is also placed at the lower level of tracking on the perceptual map. The Tile can track objects in a 50-150 ft. range. However, it is placed towards the middle of the perceptual map because it has the feature of being tagged as lost. which once tagged, has the ability to alert any other Tile user throughout the world if another Tile user gets in range of that lost item. Both Find My iPhone and Espy have GPS locating abilities, and is capable of tracking lost object from 250 miles away from owner. Both Find My iPhone and Espy also provide useful navigation and directions to relocate the item. This ability to not only track up to 250 miles away and provide directions back to lost object places both Find My iPhone and Espy at the higher level of tracking on the perceptual map.
Product Strategy
Espy is a product created to help solve the common problem of locating and recovering lost, misplaced or stolen personal items. Created for technologically adept postgraduate working professionals, Espy eliminates the worry and stress associated with losing important items by providing users with a GPS snapshot of the location of any Espy-enabled personal item in real time through the users smartphone or web browser. For Espys target market, misplacing a valuable personal item during the course of a busy day can be frustrating and the efforts needed to locate lost items can be timeconsuming. Thus, Espy provides a simple solution to a common and bothersome problem for the target market of post-graduate working professionals. Espy is a personal lost item locator consisting of a GPS-enabled, radio frequency identification tag enclosed in a sleek, waterproof plastic casing with an adhesive back. The RFID tag in each Espy tracker is unique, which allows users to register and keep track of a variety of different items. Espy was intended to track important personal items such as phones, keys, wallets, laptops and purses, but it will work with any item a user wishes to track as long as the Espy tracker can be attached to the item via the adhesive backing. Along with the hardware tracking device, Espy also consists of integrated software for smartphones in the form of a mobile application and for web browsers through Espys website. These software systems serve as the platform which helps users find and locate their belongings. The app and website display a map integrated with the GPS information from the Espy trackers, which is transmitted from each tracker via GPS satellite, allowing users to locate their items within a 250-mile range.19 Along with the map, the mobile app and website are used to activate a proximity alarm system within the hardware Espy trackers, which helps users audibly locate their in-range items. Once a user is within 25 feet of their Espy-tracked item, a beeping sound will emanate from the Espy tracker - accelerating as the user gets closer to their lost item and decelerating as they move farther away from it. Each Espy tracker is powered by a self-contained 3-volt lithium battery. Espy tracker batteries last one year and cannot be charged or replaced, encouraging repeat Espy purchases. Espy trackers are available in two different levels of adhesiveness, giving customers more options to better meet their needs. In order to prevent thieves from stealing a belonging and simply removing the Espy before the owner is able to track the stolen item, Espy is available with a permanent adhesive that cannot be removed. If customers are uncomfortable with the idea of attaching a permanent Espy on an object for the rest of the objects lifetime, they also have the option of purchasing an Espy with a lower level of adhesiveness that will not fall off over time, but can be removed. Espy is differentiated from other lost item locators on the market because it is the only device capable of tracking lost items over a long range - up to 250 miles. Also, it is the only available option on the market that provides users with visual tracking services courtesy of the GPS-enabled map as well as audio tracking services courtesy of the proximity alarm system within the tracking hardware.20 Espy was designed as such to
19 20
satisfy the needs of the busy working professionals it serves. These are individuals who may travel frequently and thus require the long-range tracking capabilities not currently provided by other lost item locators.
Security - it is hard for potential thieves to steal property because Espy is small and discrete.
Tracker can come off or can be permanent (depending on level of adhesiveness purchased).
Peace of mind: - That potential thief cannot remove tracker. - That if unsatisfied with product, customer can remove tracker.
RFID chip integrated with GPS tracking technology transmitting location data through satellite
Dont have to worry about losing valued possessions and not being able to find them.
Customers in the target market desire a reliable, consistent way of locating their belongings which Espy delivers
to Espy software interfaces. Sense of Control Free mobile app and website.21 iOS and Android mobile apps and Espy website display where ones Espy-tracked items are on an easy to read, live GPS map. - Comfort and ease of mind that any Espytracked belonging will be displayed on one, easy to read map through both online and mobile mediums.
through its longrange tracking technology. Post-graduate working professionals often utilize a variety of different operating systems on their devices. Espy integrates with nearly all of them, making Espy accessible and giving customers a sense of control over the way they locate their devices. Locating devices via Espys GPS map leads the customer to their device, while the proximity alert system allows customers to quickly locate lost items - a common need amongst busy post-grad working professionals.
Espy trackers can emit an audio alert system when the user is within 25 feet of their device.
Audio alerts make locating lost, in-range items easy and convenient, eliminating stress.
21
See Assumption #2
Espys pricing strategy will be consistent between the retailers who carry the product and sales through Espys website so that customers can expect the same price for Espy products no matter where they buy. Espy trackers with the permanent adhesive will also cost $30 per unit - furthering the price consistency between Espy products.
Espys $30 price point is higher than the per unit retail price of both Tile and StickNFind - Espys biggest competitors. This higher price point is justified considering Espys longer-range tracking capabilities and more thorough integration with operating systems - including iOS, Android, PC and Mac - compared to its competitors. Due to this higher price point, there is an element of premium pricing strategy in Espys pricing plan that will be prevalent throughout the product lifecycle, in combination with the price skimming strategy mentioned above. This premium price point can help increase the perception of quality in the minds of customer in the target market relative to Espys competition.
22
See Assumption #7
Distribution Strategy
Espy is a business to consumer product benefiting individuals concerned with the security and whereabouts of their personal belongings. To make the product available to customers, Espy will utilize both indirect and direct distributions methods. Indirectly, Espy will use a semi-selective distribution system - distributing the product through several of the nations largest electronic retai lers. In order to give Espy the image of being a high-quality product, the retailers targeted to carry Espy will be ones who have a positive reputation for providing quality electronics such as Best Buy, Target and Radioshack.
Directly, Espys website will be used as an e-commerce platform for direct sales to consumers. An advantages of Espy compared to its competitors is the accessibility of having Espys tracking software integrated with Android, iOS, PC and Mac operating systems. Therefore, having Esp y available for purchase online as well as in the nations largest personal electronics retailers maintains consistency with the products advantage of accessibility.
By establishing indirect and direct distribution methods, Espy provides a multitude of outlets to help achieve the objective of increasing brand awareness to 70% of the target market.
Marketing Objective
From August 1, 2014 to July 31, 2015 Espy plans on getting 636,563 or 2% of smartphone users in the U.S. with an income of at least $75,000 to purchase the product and download the app.
Year One Total Revenue: Retail Revenue 318,281 total T.M. x 1 Qty. Purchased x 1 Purchase Frequency x $30 = $9,548,430
Wholesale Revenue 318,281 total T.M. x 1 Qty. Purchased x 1 Purchase Frequency x $25 = $7,957,025
= .0004774215 = .047%
23
Appendix B1
Communication Objective
Communication Objective: Awareness Espy intends to achieve 70% awareness from the specified target market from the day the product is launched to the culmination of 12 months (August 1, 2014-July 31, 2015). As Espy is in the development stage of the product life cycle 70% is the most realistic and achievable percentage. By reaching this mark, Espy will be a well-recognized brand among other competitors in the selected retail stores. Achieving awareness will initiate consumers to search the Espy web page where they can find product information and the ability to purchase the product. Once the primary communication objective is complete (awareness) Espy will continue the objectives up the pyramid to ultimately achieve product use. Target Market: 31,828,140 Awareness: 31,828,140 x .7 = 22,279,698
Creative Brief
Product Name: Espy Positioning Statement For working professionals who are constantly on the go, heavy technology users, and frequent travelers, Espy ensures the safety and immediate location of their items. Espy is the only lost item locator that provides long-range and long-lasting tracking abilities so any individual is always connected with their personal devices. Espy provides an app that is more obtainable than Tile because it can be accessed on both iOS and Android mobile devices. Espy acknowledges the frustration that comes with losing items of significance and removes that emotion by providing 24/7 connectivity with ones items no matter their location. Constant connectivity ensures that an individuals items and identity are safe, keeping one relaxed and focused on what matters most.
Target Market
Post-College Working Professionals Demographics Age: 25-34 Family Life Cycle: Young Engaged or Unmarried Income: $75,000+ Occupation: Professional, Business and Sales Education: Some College to Post Graduate Ethnicity: Primarily Caucasian Home Ownership: Homeowners of $500k+ homes Geographic: Western Urban Cities of 250k to 4 million people Psychographics Ambitious, Outgoing and Stylish Heavy Internet Users Heavy Magazine Readers Heavy Engagers in Outdoor Activities Light TV Users Value Technology, Entertainment, Fashion, and Travel Stage of Adoption Lifecycle: Early Adopters Usage State and Usage Rate Considering that personal items can be misplaced or stolen at anytime, Espys platform will be available to users 24/7. Clients will be able to access Espys GPS locator anytime through the website or mobile application. By providing users with 24/7 access, Espys locator device provides consumers with peace of mind knowing they can find
misplaced or stolen items whenever the need arises. Though the GPS locator is always available to users, they will only utilize Espy when a personal item is lost, misplaced, or stolen.
Benefits Sought
For working professionals who are looking for security of their personal belongings and the ability to locate an object when lost, Espy is a thin and adhesive RFID tracker that can be attached to any personal devices. Espy can locate lost items up to 250 miles away, so users can rest assured that Espy has them covered. The service Espy provides leads to the following benefits: Security - Personal Safety Espy allows users to track the location of any personal device it is applied to. Once applied the user no longer has to worry about having their identity or valuable items being taken as they have the ability to instantly locate any items that may be missing. Relieving Stress - Frequently having personal items lost, misplaced, or stolen can create an immense amount of stress. Espy provides users with reassurance that their valuables are constantly protected, thus providing users with endless peace of mind. Its accuracy and quickness removes any unnecessary and irritating time that may be spent trying to retrieve lost belongings. Sense of Control - Espy provides users with a sense of control over the location of their belongings and ease knowing there is one less thing out of their control.
Features Small/thin
Benefits - Peace of mind knowing that objects are secure because it is harder for a thief to notice the attached tracker. Peace of mind that: - Potential thief cannot remove tracker. - Tracker will not fall off of object. - If unsatisfied with Espy, one can remove tracker. - Do not have to worry about permanently losing most valued possessions. - Comfort and ease of mind that any Espy-d belonging will be displayed on an easy to read map through both online and mobile mediums.
Tracker will stick to the desired object and can come off or can be permanent (depending on level of adhesiveness purchased). Espy knows where belongings are at all times. Mobile app and website display where Espy-d items are on an easy to read, live GPS map.
RFID chip with GPS tracker Free mobile app and website
Communication Objective
Awareness The communication objective is to increase awareness within the target market from 0% to 70%24 from August 1, 2014 to July 31, 2015. By reaching this mark, Espy will be a well-recognized brand amongst the other few competitors within the product category. Achieving awareness will guide consumers to the Espy webpage where they can find more information regarding the product and the ability to purchase Espy directly from the manufacturer.
24
See Assumption #9
Message Strategy
Repetition and Consistent Slogan Graphic Coinciding with Espys communication objective to increase brand awareness to 70% of the target market, Espys message strategy will be to utilize repetition and a singular, consistent slogan through marketing communications. Since Espy is a new brand within a relatively new product category, it is prudent to approach the message strategy with the intent of introducing Espy to the target market. Repetition of Espys marketing messages through advertisements allows the target market to have a greater chance of being exposed to the brand and product. While Espy will employ of a variety of media channels, the messages between all channels and mediums will be consistent and incorporate the campaign slogan. The campaign slogan is simple enough to be easily remembered while descriptive enough to inform the target market of the products main benefits. This combination of message repetition and slogan integration within marketing messages will be instrumental in establishing brand recall a critical component necessary to accomplish Espys communication objective. How Espys Message Strategy Achieves the Communication Objective
5 sec.
Audio: Vampire Weekend Horchata song without vocals. Description: Scene opens with a young, handsome businessman (about 25-28 years old smartly dressed in fitted light grey business suit over a white button up shirt, and royal blue skinny tie) leaning over an open suitcase lying on top of his bed. Inside the suitcase we see a passport resting on top of neatly folded clothes and sleek looking laptop. Viewers get a close up of the businessman sticking Espy tracking product to the inside of suitcase before zipping it up, straightening his tie, and walking out the door.
4 sec.
Audio: Music continues to play. Description: Scene transitions to businessman taking a couple fast paced steps in busy airport before stopping in front of screen displaying flight status. Businessmans back is to viewers and lets go of the handle of suitcase right next to him as he reaches in his pocket and pulls out his cellphone.
4 sec.
Audio: music picks up. Adds to frantic/fast paced feeling. Description: As he is checking his phone, a cute, frantic looking college aged girl who is pulling the same model suitcase walks by while looking at her cellphone. Distracted by her cellphone, she doesnt see the businessmans suitcase, runs into it, effectively knocking down both his and her suitcases. Audio: Music continues to play. Description: Camera zooms in to a close up of both while the businessman is closely crouched over suitcases trying to pick them up. Both young businessman and cute girl pause for a second when they make eye contact. Young businessman smiles, which causes cute girl to blush and distractedly, pick up wrong suitcase before she hurries off.
5 sec.
5 sec.
Audio: Music pauses as business man pulls out MacBook pro with a hot pink protective case instead of his own laptop. Description: Scene transitions to businessman sitting down at a sleek, wooden conference table and with a look of surprise, pulls out a hot pink MacBook Pro from suitcase instead of his own laptop. Audio: Music resumes again as iPhone app locates on GPS map the location of his suitcase. Music starts building. Description: Business man pulls up Espy tracking app on phone, which quickly displays a GPS map which shows where his laptop is. Audio: Music builds to very upbeat chorus. Description: Scene shows man and girl meeting up on busy city sidewalk with suitcases and exchange shy but excited smiles.
4 sec.
4 sec.
4 sec.
Description: End scene shows plain white background with logo and image of Espy tracking product as well as the URL link.25 Narration: Espy. Keeping everything in sight. Available at Best Buy, Target and RadioShack
www.espy.com
Print Advertisement
25
See Assumption 12
Media Strategy
Reach Reach = # of people exposed to advertisements in target market/ # of people in target market Espys Reach = 22,279,698 / 31,828,140 = 70% Frequency26 Espys media plan will result in an average of 11.2 impressions per month 27.This advertising frequency is therefore above the effective range of 3-9 impressions every four weeks. This is due to the fact that Espy is a new product within a relatively new product category, to meet the communication objective of increasing awareness within the target market to 70 percent, more advertising channels and frequency of advertising is required. Gross Ratings Points Gross ratings points are an indication of the relative weight of Espys advertising campaign. GRP = Reach x Frequency x 100 Espys GRP = 70% x 11.2 x 100 = 784 Advertising Continuity Method Espy will use a pulsing continuity schedule in order to take advantage of economies of scale, by advertising heavily for the periods of time before and after our August 1st launch date. Espy will reduce advertising expenditures in October and continue advertising in November through December in order to increase holiday sales. The pulsing schedule allows Espy to reach its audience at critical times during the products introduction while minimizing media costs during advertising downtime. Length & Size of Ads Print Ad Sizes: Espys print ads will be full-color, page ads. Since our print ads contain succinct ad copy and a single visual image, page full color ads will manage to capture the message and deliver it to the audience. The page ads will still manage to capture the attention of the audience while providing Espy with financial savings compared to larger-sized ads. Video Ad Length: Espys video ads will occupy a 30-second spots on both TV and digital mediums. Considering the communication objection of increasing awareness, a 30-second spot will provide ample time to introduce the audience to Espy and explain the product benefits. Online Banner Sizes: Varied. See Paid Digital Media section for online banner ad sizes.
26 27
Promotional Strategy
Espys advertisements are targeted toward the end -user, the customers, therefore Espy will utilize a pull strategy to promote and stimulate demand for the product. By directing advertising and promotions to the end consumer, it is assumed that they will pull the demand for Espy through the distribution channels. The pull strategy matches with the communication objective of increasing awareness since the customers will gain awareness of Espy, they will actively seek the product out, stimulating demand for retailers and distributors to carry and sell Espy. Media Objectives
Reach: Espy strives to achieve an awareness of 70 percent of its target market. Espy will advertise throughout the entire country as well as be available for sale to anybody in the country. By exposing an extensive amount of business professionals to the product, it will allow them to gain awareness and be the foundation for the products growth. Frequency: Espys year-long advertising campaign will provide an average of 11.2 impressions over each four week period. This higher frequency rate coincides with Espys communication objective of increasing aware ness by presenting members of the target market with multiple opportunities to see and be affected by Espys advertising efforts. Gross Ratings Points: Considering Espys 70 percent reach and frequency of 11.2 impressions, this provides Espys advertising campaign with a GRP of 784 for the first year. This GRP shows that Espys campaign is heavily weighted in its advertising efforts, a necessary component of achieving the appropriate awareness rate stated in our communication objective.
Media Mix Espy will apply an assorted media mix strategy in order to maximize the reach of its advertising and promotional efforts. The target market frequently interacts with a multitude of different media classes, so Espy will advertise in multiple media classes in order to meet the communication objective of increasing awareness. Espy will adhere to the following strategies for the various different media channels that the company plans to advertise through.
Print: Espy has chosen a couple national magazines to advertise in that have a large reach within the target market and will help promote awareness to prospective buyers. TV: Espy will advertise on the Discovery Channel - a TV network saturated with individuals in the target market.28 Espy will air two Discovery Channel advertisements throughout the year, these two spots will air at crucial moments in the product lifecycle - at the launch of the product to introduce the brand and
28
Appendix E1
product as well as in December during the holiday shopping season to remind the target market of Espy and encourage holiday sales. Espys product features, advantages and benefits are best explained visually through video, making TV an appropriate marketing medium. Digital Media: Utilizing both paid and owned media, Espy will increase awareness within the target market. Compared to TV and Print channels, Espy will advertise with greater breadth and frequency through digital media. The main justification for this is that post-graduate working professionals are heavy internet users29 and the cheaper CPM of most digital media channels allows Espy to reach a greater frequency through digital media than other channels given our promotional budget.
Media Vehicles
Print Magazines: Game Informer Reach: 10,328,000 readers30 in T.M. / 31,828,140 total people in TM = .32 = 32% Frequency: 1/3 full color page ad, 6 times per year. (See media schedule below.)31 CPM: Media Cost / target market audience x 1,000 = $507,444 / 10,328,000 x 1,000 = $49.13 Index: 189 Game Informer has an Index of 189, meaning that the members of Espys target market are 89% more likely to read Game Informer than the average American. Game Informer has the ability to reach 32% of the target market, which combined with a reasonably low CPM, makes Game Informer an ideal magazine to place advertise. Game Informer is also a different magazine type than the other print media choice, which will help in reducing the risk of duplication. Game Informer will be used primarily for frequency, with a heavier emphasis on ads placed during August and September for our product launch as well as during November and December for the Holidays. We will then continue to advertise in Game Informer during the months of March and June.
29 30
US Weekly Reach: 11,670,000 readers32 in T.M. / 31,828,140 total people in TM = .37 = 37% Frequency: 1/3 full color page ad, 6 times per year. (See media schedule below)33 CPM: Media Cost / target market x 1,000 = $521,838 / 11,670,000 x 1,000 = $44.72 Index: With an index of 162, US Weekly is an ideal choice to place an ad since Espys target market is 62% more likely to read US Weekly than the average American. With an even lower CPM than Game Informer, US Weekly is a logical magazine to place an ad because it will reach a different segment of people than those who subscribe to Game Informer. Since US Weekly has a higher reach than Game Informer, Espy will concentrate magazine ads during the product launch in August and September, and even heavier during the Holidays. Advertising in US Weekly allows Espy to focus on reach rather than frequency. Television: Discovery Channel Reach: 10,636,000 watch in T.M34 / 31,828,140 total T.M = 33.4% Frequency: Two television advertisements will air throughout the year. CPM: Media cost / target market audience x 1,000 = $32,79035 / 10,636,000 x 1,000 = $3.08 Index: 114 Discovery Channels index suggests that Espy should air commercials on this station because members of the target market are 14 percent more likely to watch Discovery Channel. Though the index is not significantly high the Discovery Channel has one of the highest amount of viewers. Affluent adults most frequently watch primetime television, with an index of 108. Therefore, Espys commercials will air between the hours of 6:30 to midnight. Discovery Channel will be used to achieve reach, due to the fact that this channel is able to reach 33.4 percent of our target market.
32 33
36 37
Hulu
1920x1080 30-second Video Commercial40 Reach: 3,000,000 / 31,828,140 total TM = 9.43% CPM: $3541 Frequency: Year round Cost: 3,000,000 x $35 / 1,000 = $105,000 Espys product benefits are best explained and demonstrated through the use of video. Since it is a new product within a relatively new product category, t video advertisements do the best job at introducing and explaining the product to potential customers. Espys target market consists of moderate to heavy viewers of online video.
Paid Search: Google AdWords Search Ads Targeted Reach: 10,000 website views per month (120,000 per year) Reach: 120,000 yearly visitors / 31,828,140 total TM = 0.38% Frequency: Year round Maximum CPC bid of $2 42 Yearly Cost: CPC bid of $2 x 120,000 click per year = $240,000 Monthly AdWords Budget: $240,000 / 12 months = $20,000 per month Internet Advertising Networks: 24/7Media 300x250 Technology Site Content Banner Package 43 Reach: 4,000,000 ad views / 31,828,140 total TM = 12.57% Frequency: Year round Package Cost: $20,000 CPM: 4,000,000 ad views / $20,000 = $.005 per view x 1000 = $5 CPM 24/7Medias site content banner package allows for maximum exposure at very little cost. 24/7Media allows the option to place Espys ads specifically on websites with content related to technology.
40 41
A/S Ratio: Espy A/S Ratio = Advertisement/Forecasted Sales = $1,168,279/$9,548,430 = 12.2% A/S ratio for industry = 140,000,000 / $20,000,000,000 = 0.7% 44 Espys advertising to sales ratio of 12.2% is significantly higher than the telephone communication industrys A/S ratio of 0.7% primarily due to the fact that Espy is a new brand within a relatively new product category. The fact that Espy is a new product justifies the higher advertising expenditures necessary to meet the communication objective of increasing awareness to 70% of the target market.
45
44 45
Appendix E16 Espy will repurpose paid traditional media ads for paid digital channels. Thus, there will be no extra advertisement production costs for paid digital.
Trade Advertising While one of Espys distribution methods involves product sales through retailers, Espy will not incorporate a trade advertising strategy. Instead, Espy will target a select, qualified number of potential retailers through direct marketing strategies46. Trade advertising, which is a paid mass-media attempt to persuade, would be contradictory to Espys distribution strategy of offering product only through select, larger national retailers. The direct marketing methods Espy will employ to target potential retailers are more fitting to the product and distribution strategy and are also more affordable than mass media attempts to advertise to the trade channel. Integration To create continuity and fully integrate all aspects of the Espy brand, all advertisements will contain the Espy logo and slogan. Additionally, all Espy s advertisements will encompass a professional feel while maintaining an elegant and luxurious tone to appeal to the target market while maintaining a strong brand identity. Keeping Everything in Sight will be Espys campaign theme. It will be integrated across the various media platforms to create consistency and uniformity for all advertisements. Furthermore, advertisements will reference owned digital media by incorporating the Espy website not only as the product platform but for additional information as well. Main Logo:
46
Application Logo:
Tagline: Keeping Everything in Sight. Campaign Theme: Keeping Everything in Sight, this theme will depict Espy s overall use of helping users keep what is important to them in sight. Reassuring customers that any type of valuable can be tracked no matter how far it is will instill a sense of security and dependability in Espy customers. Keeping Everything in Sight emphasizes the differences between Espy and others competing in the marketplace. By maintaining the same slogan and campaign theme Espys advertisements will be consistent and the repetition of Keeping Everything in Sight will increase consumer awarene ss. Colors: The mixture of black and white keep the logo simple and clean without too many conflicting colors. Dark blue creates a feeling of power, dependability, and importance. o ESP: black C:75, M:68, Y:67, K:90 o Y: Dark Blue- C:96, M:88, Y:6, K:0 Fonts: The Helvetica font will be used for the Espy logo. Helvetica depicts a sense of style while maintaining the professional feel. Helvetica will hold constant throughout Espys advertisements to reassure continuity. URL: www.Espytracking.wix.com/Espy47
47
See Assumption 12
In order for Espy to achieve its marketing and communication objectives, it will have to produce owned media that is compelling, educational, and relevant. By doing this Espy will be able to generate brand recognition and preference. Beneficial content will give Espy a chance for inbound marketing. Efficient inbound marketing will help enhance Espys relationship with their customers. The tagline Keeping Everything in Sight will be integrated with all forms of owned media. Being a new product, Espy will need to utilize owned digital media to establish a positive brand image. Search engines factor social signals into their search results, utilizing social media as a part of Espys owned media strategy will allow Espy to improve search engine rankings and generate awareness. Syncing all forms of Espys media content with its social media platforms will allow Espy to establish a cohesive message to its audience. Producing content that speaks the language of Espys intended audience will make it easier to adhere to the problems and desires of that audience. Owned digital media allows Espy to generate audience focused content and thus alleviating concerns, encourage their desires, and offer solutions. Espy is a highly involved product, in order to turn leads into customers Espy will need to instill trust into its audience. Owned digital media sets the foundation for Espy to become an authority in its industry and gain social proof. Social media allows Espy to run more engaging campaigns with its target market.
Media Vehicles
Website:
www.espytracking.wix.com/espy
Justification:
Espys website gives a reliable and consistent platform for its users to access their account, either through PC, mac, or through Espys mobile optimized website. A website allows Espy to exemplify social proof by including customer testimonials and displaying logos to the other forms of media Espy can be linked to. A large part of Espys sales will come via online, the website will contain an ecommerce page dedicated to the sales of the product. Being an electronic and technology based product, Espy will need to have a sophisticated site that permits all of its users to geographically locate their devices. Because Espy will contain a great deal of thei r customers information, it will be important that the website acknowledges Espys stand on privacy.
Costs48: Functions Ecommerce Wix Plan Website Coding, Design, and additional features Website maintenance Total $16.17 $11,000 $494 $11,508.17 The domain www.espytracking.wix.com/espy is free under Wixs E -commerce package which is $16.17/month49 and includes: o Free Hosting o Shopping Cart o Google Analytics Espys $11,000 budget provides the following website attributes50: o o o o o App and social media integration Member registration page Google Maps integration PayPal processing Traffic statistic reports Cost
48 49
Facebook:
https://www.facebook.com/pages/Espy/168553813355712
Justification: Being active on Facebook will help Espy improve its search engine rankings and achieve its SEO goals. An interactive Facebook page will help build a following and establish anticipation before the release of the product. Understandings Facebooks algorithm will help increase Espy s reach by performing practices such as, posting regularly, posting photos/videos, and encouraging engagement. Facebook is a platform that gives Espy an opportunity to listen to their audience, have conversations and apply immediate customer service. If malfunctions occur Facebook allows Espy to broadcast information to a large audience. With sponsored stories available through Facebook, Espy can promote its business by displaying positive fan updates that mention Espy or promote news feed stories about a viewers friend liking the Espy page. Facebook can be used to observe their audience to find out the best way to serve them. Costs: $0 - Espy will manage its own Facebook fan page in house.52
52
See Assumption 5
Twitter:
https://twitter.com/EspyTweets
Justification:
Twitter allows Espy to develop a personality for the brand. By providing highquality and clean information Espy can develop a positive image in the mind of its audience, encouraging both liking and conviction. Co-creation with customers through these platforms allows people to be involved with campaigns and share their experiences with the product. Twitter is a great way to provide social care, Espy can listen and quickly respond to any situation that its followers bring up. Twitter allows Espy to not only learn about its audience, but to be able to monitor their satisfaction. Espy will post regularly to stay relevant and also post information that its followers will benefit from.
53
See assumption 5
With its own YouTube channel Espy can create videos that spread Word of mouth with the possibility of going viral. Videos provide an opportunity to present the personality of the brand. With the use of testimonials, Espy can build trust with its prospective and actual customers. Videos provide more compelling content that help Espy in terms of their search engine rankings and SEO. Having their own YouTube channel provides Espy with the opportunity to deliver rich media. Opportunity to build a following.
Espy will rent its equipment, the Camera costs $326 54 to rent for a weekend and the rest of the budget will go towards other related equipment needed to produce videos.
54
Appendix F
Blog Strategy:
http://espytracking.wix.com/espy#!blog/c1naa
Justification: Espy has a blog on its Website through which Espy employees will write about events the company is sponsoring or new and exciting activities going on in the company. Any time Espy releases a press release, a blog post will also be written about that topic. The example above shows a blog concerning the Seattle Geocaching Event Espy is sponsoring55. Espys blog will be another outlet through which Espy can communicate and interact with its target market. Cost: Espys blog will be produced in-house56
55 56
Espy App:
Justification:
The Espy app needs to be customized to each of its customers with their own account so they can locate their devices. The app offers more value because its customers will have a peace of mind knowing they can locate their devices from anywhere. The app can be a way to measure how many customers are using the product.
Costs57: Functions Design, Development, Testing58 Web Services59 Share Capabilities Additional features60 Testing and Debugging61 App store fee62 Total $90,000 $4,000 $1,000 $28,000 $10,000 $99 $133,099 Cost
LinkedIn:
Justification:
LinkedIn will be essential because it allows companies to network through groups. Espy targets post-college working professionals and LinkedIn has thousands of groups that permit Espy to connect with and spread a word of mouth that matters. Espy will be able to share and gain insight and information by joining groups with a high amount of traffic and are heavily involved in the industry. Having its own LinkedIn profile gives Espy an opportunity to make strategic partnerships that boost its awareness, liking, and preference. Engaging through its LinkedIn, Espy is provided another platform to increase its search engine rankings. Proliferating discoverability lets Espy generate more awareness and knowledge.
Direct Marketing
Objective
Espy will incorporate a limited array of direct marketing tactics to achieve an awareness rate of 80 percent of the target market. Espys direct marketing s trategy will differentiate between trade and consumer channels, yet still be integrated with the same theme and message as the rest of the marketing strategy - keeping everything in sight. While both channel strategies seek to inform and increase awareness, the main difference between the direct marketing objectives of the trade and consumer channels is that the trade channel strategy is aimed at persuading retailers to carry Espy, while the consumer channel strategy is concerned with informing the target audience about the product and increasing their likelihood to purchase through sales promotions.
64
Appendix G1
Email Blast to trade channel email list collected at Apps World 2015
Highly Qualified
67 68
70
See Assumption 5
FOR IMMEDIATE RELEASE Contact: Nick Markman, PR Director Tel: (253) 278-8574 Email: EspyTrackingPR@gm ail.com September 15, 2014
ESPY SETS RELEASE DATE FOR LONG-RANGE LOST ITEM LOCATORS COMPATIBLE WITH ANDROID AND IOS
Washington-Based Tech Company Aims to Help Individuals Keep Track of Their Belongings BELLINGHAM, WA Earlier today, Espy confirmed a product launch date of Aug. 1 for its highly-anticipated long-range lost item trackers. Espy trackers, which can track a personal belonging within a 250-mile radius, will be available for $30 per tracker and can be purchased at select Targets, Best Buys and RadioShacks nationwide. Espy trackers can also be purchased online through Espys website at www.espytracking.wix.com/espy. Espy trackers attach to an individuals desired item via an adhesive backside and use GPS technology to display tracked items on a map accessible via the Espy website as well as the Espy mobile application for iOS and Android devices. Each Espy tracker comes with a unique access code which users use to register their tracker online and designate it to a belonging of their choice. Espy trackers also feature a proximity-alert system which users can activate through the mobile app, causing their Espy-tracked item to emit a beeping audio alert which increases in frequency as the user approaches their lost or misplaced item. Espy Director of Research and Development Conner Mullan said that developing the app for both Android and iOS was a necessary challenge during the product development process. It definitely was not an easy task, but we wanted Espy to be the most accessible lost item locator on the market, Mullan said. Hearing all of the positi ve feedback and anticipation weve received as weve approached our launch date, Im confident that we have achieved that goal. Established in 2013, Espy is a provider of consumer tracking hardware and software integrated with online and mobile technologies to eliminate the frustration of misplacing or losing personal belongings. For more information or to schedule an interview, please call Nick Markman at (253) 278-8574 or email Nick at EspyTrackingPR@gmail.com.
FOR IMMEDIATE RELEASE Contact: Nick Markman, PR Director Tel: (253) 278-8574 Email: EspyTrackingPR@gm ail.com September 1, 2014
Event Sponsorship
Objective: To increase awareness of the Espy brand to 70% of the target market through Platinum level sponsorship of the Seattle Geocaching Block Party and connecting event participants with the brand, through the provision of Espy tracking devices used for the event. When: Saturday, September 6, 2014 from 11:00am to 4:00pm Espy will become a Platinum level sponsor71 of the Seattle Geocaching Block Party in Seattle, Washington. Benefits include:
Espy logo and website link listed on the sponsors page of the official 2014 geocaching event website. Inclusion on the printed event program. Full color logo on one building sign. Banner Display. One Brought to You By activity (geocaching treasure hunt challenge) . 1000-piece commercial item license.
Espy will make a generous donation of $1,000 worth of Espy tracking devices (in addition to the free downloadable Espy app) to be used by event participants to locate containers hidden around the city. There will also be a booth set up with other vendors where volunteer Espy employees will be handing out free Espy tracking devices to the general public. The employees will also provide instruction on how the tracking devices and mobile app work, and will inform the audience of the benefits of the Espy tracking device72. Throughout the geocaching event, both participants and the general public will get hands-on interaction with the Espy product and witness the capabilities of Espy tracking devices. Sponsorship of this event is an ideal choice because Espys target market, Post -College Working Professionals, are heavy engagers in both technology and outdoor activities 73. Geocaching marries these two interest by providing a fun, outdoor activity in which technology is used to locate hidden objects. Cost: $1,00074
75
71 72
Support Media
Espy will focus mainly on outdoor media, transit media, and specialty products to promote the brand. Post-graduate working professional, Espys target market, are young, affluent, traveling, professionals living in urban areas. Outdoor media will increase awareness by promoting our brand in places such as billboards, bus benches, and taxicabs which are all extremely prevalent in urban areas. Transit media will specifically increase awareness to consumers who are on the go. Travelers in the airports and bus/tram systems will be exposed to Espys advertisements . In addition to outdoor and transit media, we will also utilize specialty items to increase branding repetition, therefore increasing awareness. Outdoor media, transit media, and specialty items will increase awareness and promote word of mouth communication. Objective: To achieve the goal of 70% awareness of Espy through repetition by utilizing outdoor media, transit media, and specialty products that increase awareness throughout our target market.
Outdoor/Transit Media
Billboard, bus shelter, terminal and taxicab advertisements will all be displayed in a four week period. One of each type of advertisement will be shown August through September when Espy is first launched and the remaining will be displayed November through December to increase holiday sales. Presenting all types of outdoor and transit media in the same timeframe will increase repetition therefore increasing consumer awareness.
Billboard Ad
Bus Shelter Ad
Terminal Ad
Taxicab Ad
Specialty Products
Pens, amplifiers and totes will be given to potential retailers at the Apps World North America 2015 trade show. These products will promote awareness between businesses by informing or reminding businesses of our brand. They will also facilitate communication and encourage positive word-of-mouth. Pen (type 1) Pen (type 2)
Phone Amplifiers
Tote
Integration
The Espy print magazine ad will also be publicized on support media billboards, bus shelters, terminals and taxicabs around major metropolitan cities. Seeing Espy is a new company with a limited budget, support media advertisements will be sparse but plan to increase once the product passed through the introduction stage and gains funds. In addition, Espys logo and slogan will be displayed on pens, totes, and cell phone amplifiers. This consistent branding matches up with Espys messaging strategy of repetition and slogan integration. These products will be given out to our target market and sold on the Espy website as a reminder of our brand. Advertisements and specialty products will endorse product and brand awareness while encouraging positive word-ofmouth.
76 77
Appendix G6 (8 Sheet Poster / Junior Poster (Small Billboard) rate) Appendix G7 (Bus Stop/Bus Shelter Ads) 78 Appendix G7 (Airport Ads) 79 Appendix G7 (Taxi Ads) 80 Appendix G8 (Pen (type 1) Prices) 81 Appendix G9 (based of f 250 for $515.49 rates. $515.49 / 250 = $2.06) 82 Appendix G10 ($19.55 lot price @ 5 pieces per lot = $3.91 per phone amplifier) 83 Appendix G11 (Tote Prices)
Being amongst hundreds of well-recognized tech companies will help increase awareness for Espy within the industry. Over 8,000 developers, mobile marketers, mobile operators, device manufacturers, and industry professionals will be in attendance making the event a great opportunity to form relationships and build awareness. Through networking efforts at Apps World, Espy will gain contact information of industry professionals as well as potential retailers which Espy will incorporate into its trade channel direct marketing strategy.
84 85
Point of Purchase
Objective: To influence Espy purchases while customers are near the point of purchase while simultaneously increasing customer awareness and promoting word-ofmouth. Strategy: We will utilize in-store media to reach the customer while they are in a shopping state of mind and encourage the purchase of Espy. By using in-store media, we plan to make an impression on customers - creating immediate action that will resolve in a purchase. Espy will strategically place displays, advertisements and showpieces near the end of the aisles and close to checkout stands. Espy will purchase 30 of the point of purchase displays seen below and implement them in 30 Best Buys located in urban West Coast areas where the target market resides. Point of purchase advertisements will take place August through September when Espy is first launched and November through December to increase holiday sales. Repetition and noticeable visuals will increase customer purchases while promoting awareness and facilitating word-of-mouth communication.
87 88
Appendix G14 Includes store installation, construction and standard setup fee for file preparation and sign completition
Online Ads and Video Effectiveness will be measured through analytics of the online advertisements and videos on Expedia.com, Hulu, and Spotify. Analytics will offer important metrics such as click through and bounce rates of Espys online advertisements. These metrics will provide information on number of views, viewing time, which ads generated the most interest and which locations led to the most clicks. Additionally, Espy will utilize A/B testing to tweak and perfect online advertisements for optimal use. Analytics will provide necessary information to gain insights how to develop the most effective online ads, ultimately increasing awareness and promoting positive word of mouth communication.
Budgeting Method
Espy will implement an objective and task budgeting method. This method is tailored specifically to each step included in the marketing plan. Espy will take the communication objectives that are stated above and define what specific tasks are needed to accomplish those objectives. The budget will be determined by what cost are needed to perform those particular tasks that must be attained to achieve the objectives. By using the objective and task budgeting method, Espy will be able to determine the most precise budget that is set for the companies specific needs. Therefore, Espys budget will be driven by the objective s to be attained rather than a predetermined amount that management is willing to spend.
See Marketing Objectives section page __ Calculated from paid traditional media costs + paid digital media costs 91 Appendix B1 92 Appendix B2
to 70% of the target market. The higher A/S ratio is also a byproduct of Espys objective-task budgeting method.
Share of Voice
SOV: Espy advertising / total category advertising 1,665,279 / (140,000,000 + 1,665,279) = .01175 = 1.18%
A2.BenefitsSought:LostPhones
A4.TargetMarket:CellPhoneandSmartphoneOwnership Percentofadultswithsmartphoneswithincomeof$75,000andabove:78%
A5.BestBuy
A6.Target
A7.Radioshack
A8.FindMyiPhone
A9.Tile
A10.StickNFind
A11.KeyRinger
A12.KensingtonKeyFinder
AppendixBMarketingObjectives
B1.SmartphoneAccessoryRevenuesvaluedat$20billion
AppendixEMediaStrategy
E1.MediamarkresultsforDiscoveryChannel
E2.Mediamarkresultsforheavyinternetusers
E3.GameInformerreaders
E4.GameInformerCosts
E5.USWeeklyReaders
E6.USWeeklyCosts
E7.PeopleinT.M.thatwatchDiscoveryChannel
E8.DiscoveryChannelCosts
E9.ExpediaAd
E10.SpotifyAd
E11.SpotifyCPM
E12.HuluAd
E13.HuluCPM
E14.GoogleAdwords
E15.24/7MediaAd
E16.IndustryA/SRatio
AppendixFOwnedMedia
F1.WixCostshttp://www.wix.com/upgrade/website
F2.Websitebudgethttp://www.designquote.net/html/dq_estimate_wizard.cfm
F3.MaintenanceCost http://www.executionists.com/blog/websitedesign/costtobuildwebsites2013/
F4CameraRentalhttps://www.lensrentals.com/rent/video/cameras
F5.AppDesign,Development,Testing http://waracle.net/howtobudgetforiphoneandgoogleandroidappdevelopmentpart 2/
F6.AppWebServiceshttp://www.bluecloudsolutions.com/blog/costdevelopapp/
F7.AppAdditionalFeatureshttp://howmuchtomakeanapp.com/
F8.AppTestingandDebugging http://www.ideatoappster.com/howmuchdoesitcosttomakeanappaninfographic/
AppendixGDirectMarketingtoIMCBudget
G1.InfoUSASegmentedEmailList
G2.InfoUSAemaillistpurchaseprices
G3.BusinessBeanstalkTelemarketingPilotProgramInfoandPrices
G4.ConstantContactSubscriptionPriceInfo
G5.GeocachingSponsorshipPricesFromMidWestGeobash2014 http://www.midwestgeobash.org/index.php/sponsorship
G6.BillboardPriceRates(seesmallbillboardprice)
G7.TransitAdRates
G8.Pen(type1)Prices
G9.Pen(type2)Prices
G10.PhoneAmplifierPrices
G11.TotePrices
G12.AppsWorldNorthAmerica2DayGoldPassFee
G14.POPDisplayEstimatefromSignsByTomorrow