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THE TECHNOLOGY MONTHLY BOSTON|NEW YORK|PARIS

Volume 2, Number 4 www.research2zero.com


May 31, 2007

In this issue: Not your grandfather’s .NET


The new client software battle royal: Vista vs. Apollo vs. Open Source
SOA is dead, long live SOA
Stock story updates: MEMC, AT&T, 3Com
Adoption watch

Not your grandfather’s .NET Apache, MySQL, PHP) has discovered that the
enterprise market just has no appetite for creating a
Over the last several weeks we have revisited whole new infrastructure outside of their existing Java
Microsoft’s .NET and some of the related technology and .NET options. The corporate investment in
moves they are making with Vista. Many investors applications, training and management infrastructure is
seem to be out of date on .NET and unfamiliar with a huge obstacle to overcome. The contrast between an
some Vista-driven technology improvements that may enterprise solution that is LAMP-based vs. .NET is
help Microsoft in the client software area as well (see stark. In the case of .NET one small company we know
next story.) There is still a major dose of religious quickly vaulted to $30M in sales growing to $60M this
fervor in the software industry, so we took pains to year while with LAMP most still stuck at the “educate
avoid input from most evangelists. Instead we focused the market” stage in the enterprise.
on pragmatists who have decades of experience across
a broad range of software technologies and are charged There’s no question that Java-based systems today
are quite mainstream and common choices in
with delivering sophisticated commercial software with
enterprise settings. Thanks to open source projects
demanding requirements and limited resources.
such as Eclipse and other efforts the richness of the
Perhaps the most striking value of .NET is the offerings and supporting infrastructure has grown into
a mature platform. Just as some would say that the
efficiency it affords over other platforms. It’s the ability
problem with .NET is that it is so “Microsoft,” we
to get to the job at hand vs. building scaffolding to get
would counter that the rest tend to be so “Java.”
started. Because .NET includes runtime server libraries,
UI components and Visual Studio it needs little added Furthermore there are plenty of additional language
implementations and toolsets for .NET. There is even
infrastructure to build an application. Developers can
a Linux implementation of .NET available as an open
focus mostly on the logic and user requirements instead
source project.
of adding to the technology platform itself. In most
cases the resources required to build an equivalent Consumers are a different matter altogether, but
system in alternative environments is estimated to be they have made it clear that the one thing they are not
some multiple over what was required with .NET. interested in is solutions that force them to learn
something about technology. The attempts to counter
It’s obvious that Microsoft has by far the largest this with free software and “plug-ins” have not gone
installed base of technology and users today. It’s fair to well from a usability standpoint. Today there are many
say that in the corporate and consumer world versions and frequent updates that users and
Microsoft is ubiquitous. This situation is unlikely to companies are not excited to download and use for
change soon due to the fact that corporations are many reasons, not the least of which is security.
generally satisfied with their Microsoft products and
have made massive investments of capital, custom The plug-in problem is a serious one for the
applications and training. The appeal of something new industry. Our position is that the success of YouTube
that has a few advantages over Microsoft isn’t very stems from a small thing that they did which is to allow
compelling to enterprises. a user to simply hit the play button and enjoy the video
where they were looking at it. Other solutions involved
It’s worth noting that a major proponent of an player downloads, windows opening up, buffering
open-source alternative platform called LAMP (Linux, delays and other adoption-stopping steps to see the
content. Similar problems exist for different versions of • The Microsoft platform is far more attractive for
Adobe Flash and the Java Virtual Machine (JVM). building and running real applications than
Organizations such as Mozilla are trying to improve the investors think.
situation for their own products, but it’s tough going. • The new UI capabilities using IE 7 and Windows
are very powerful and may be a leapfrog situation
Most of the attention and reviews of Vista have over more existing solutions.
been on the negative side. However many would agree • Microsoft is ubiquitous and has usability and
that the UI is a step forward, and the OS has much security advantages over other platforms.
improved security. Until the first service pack is
• Microsoft is developing success in digital
shipped and the hardware requirements are sorted out
advertising with strength in gaming and
it will be in early adoption stage. However there is little
meaningful recent acquisitions.
question that over time the installed base will be
moving. It’s been fashionable to talk about just • The perception of Microsoft in these areas by the
upgrading existing XP systems and installing the new press and investors is negative in part thanks to
UI and browser. At first it seems like a great idea, but it the love affair with Google and Apple.
still involves time, money and effort. When the time
comes, it often makes more sense to buy a new Taken together we think the points above argue for
machine with the new OS and software installed. In any a long-term positive view of Microsoft stock. It’s a little
case it will be a multi-year process, but alternatives are premature to produce a full valuation analysis on the
limited. Most users can’t switch to Apple, and company. The shares, which have traded in a range for
alternatives such as Google Apps and Linux desktops the last seven years, reflect about an 18x P/E on 2008
just aren’t near ready for production use. estimates. Without a re-rating the shares can scrape
their way to $35. However if perceptions and sentiment
The final nail in the coffin of the upgrade argument improves from the current ebb we could certainly
will come from a new generation of Windows-based envision something in the $40 range. Those that don’t
computers, especially laptops and notebooks that are find 15% annual returns interesting might consider an
enough to make an Apple user sit up and take notice. options strategy to amplify the effects.
One recent example is the Intel-Ziba Think Thin – Kris Tuttle
model, which is a beauty but is only one of many
coming into the market this year. Microsoft has The new client software battle royal
suffered over the years in part because almost nobody
is making the kind of laptop that users want to carry. If After several years of relative peace the major
one or more of these designs become hits it can offer vendors are again innovating and spending heavily to
price/performance advantages in addition to design capture market share in the client software space. We
and usability excellence that will help preserve and remember how painful the browser wars were, and
extend the Microsoft customer base. everyone was thankful when they ended and developers
could build functionality that just worked. Of course
Beyond development platforms, the advertising the richness of the UI would eventually have to be
game isn’t over yet despite the great success Google is improved. Today we stand at a point where the open
having. One area that Microsoft is leading in is games. source community has fielded a host of new
Most investors don’t appreciate the strength Microsoft technologies, the most popular being AJAX, which
is building there. Beyond games there are several other Google broke into the mainstream by using it for its
places where Microsoft can still obtain a leadership Maps product. The two vendor-based approaches
position and consolidate into a respectable share of Flash from Adobe and Microsoft with IE 7, plus
digital advertising and improved investor perception additional technologies and OS integration.
vis-a-vis Google. Its recent acquisitions in the space
bring critical mass of talent and industry expertise into Since the Macromedia acquisition, Adobe has been
the fold that will need to be successfully integrated for moving toward advancing the tools to build, deploy
the overall effort to be sustained. and enjoy rich Web-based applications. So far,
however, it has had very limited success outside of its
So where does that leave us on Microsoft? We would traditional core markets. Adobe still seems like two
summarize as follows: companies rather than one. Its Creative Suite remains a
 
© Research 2.0 – May 31, 2007      Page ‐ 2
 
nearly unavoidable standard set of very expensive SOA is dead — long live SOA
products but isn’t integrated a great deal with the Web
and the Macromedia portfolio yet. Macromedia
We don’t think it was any coincidence that five out
products still have strong market positions
of six of the case studies presented at the May 15-16,
(Dreamweaver, Flash), but it hasn’t changed much
2007 InfoWorld Service Oriented Architecture (SOA)
during a time when AJAX, PHP and other tools have
Executive Forum in NYC represented activity in the
been springing up around them. The larger question
services supply chain.
posed now, especially with Google launching Gears, is
how much affinity Adobe can have in conjunction with
In the product supply chain, manufacturers have
the next generation of online services and content.
always been laggards when it comes to IT adoption, at
least outside their R&D labs. Similarly, retailers and
Microsoft has been fairly quiet on this front until
distributors have been historically slow on IT uptake
now, but the release of IE 7 and then Vista started the
except at the point of sale. On the other hand, service
wheels turning, especially when one sees that Web
providers have tended to look to IT first for a leg up
content in IE 7 is rendered using native Windows
on competition. Banks, insurers, engineers, service
controls when running Vista (and probably soon an
bureaus, the transportation industry, and others have
upgraded XP.) This gives Microsoft an edge in
automated and re-automated their entire business
delivering a rich UI without a huge team of developers.
process flows more than once throughout the history
More recently, Microsoft has launched Silverlight, its
of IT. They not only automate the key processes in
own cross-platform set of Web development tools and
delivering their flagship services but also support their
runtimes.
back offices and supplier/client-contact points with
the latest, greatest IT.
There’s some general industry excitement around
Silverlight, which as been amplified with more
For that reason, we look to the services industries to
interesting announcements such as Popfly. Popfly is
gauge the uptake of SOA. Enterprises that provide
not yet generally released but offers a Microsoft version
service for a living seem to “get it” when it comes to
of the popular mash-up technique for generating new
something called “service oriented.”
Web applications. While not a new concept, the
implementation here looks to be well beyond anything
we have seen before, and the key to this technique • They understand the importance of service
being useful has more to do with back-end integration level agreements in real life, so they
and the ability to leverage real services (not just Flickr, understand it in terms of its IT meaning.
Google Maps and Craigslist) to build meaningful new • They build their businesses on applying the
applications. same technique to multiple different situations
(polymorphism), using the same subset of
We currently use mostly open source and Adobe techniques in multiple points of a client
tools to build our own applications and have looked at engagement (encapsulation), and reusing
most of the new client-side technologies. The latest techniques in multiple engagements for the
offerings from Microsoft are pretty compelling. If this same client as well as in work for multiple
level of execution continues, we believe Microsoft clients (inheritance).
could at least stop losing share and might be able to • They understand the need to respond when
claw some back. The part of the story we will be you get a call. IT folks call that client/server
watching most closely is the ability of the new tools and (C/S).
technologies to work well with non-Microsoft systems • In addition, for those investors who feel an
ranging from OS X to Google. The cross-platform asynchronous bus mechanism such as an
support in Silverlight is pretty good, but we have to see enterprise service bus is a mandatory element
it all in the field before we can be sure. This is the first in SOA, the service industry understands that
time our attention has turned this way. concept as well. That’s what the dispatcher or
– Kris Tuttle senior partner does.

What we heard at the InfoWorld conference was


ÇÇÇ that SOA is following the normal historical path of
 
© Research 2.0 – May 31, 2007      Page ‐ 3
 
technology adoption. Users will keep experimenting Earlier enterprise application integration (EAI)
over the next few years, the tipping point should come efforts had been stymied by Amtrak’s infamous early-
in 2010 or 2011, and SOA should be considered the decade budget problems. That turned out to be a plus
status quo around 2015. in terms of moving Amtrak to SOA faster than it
might otherwise have done. SOA let Amtrak quickly
C/S grew at a similar pace, gradually overtaking the decouple its growing number of input sources,
1960s-era monolithic approach to organizing business including its own Web site and station kiosks, from
processes, applications logic, and data (and the the back-end system. Next, Amtrak will be looking at
infrastructure needed to support them). For example: how to (and whether to) swap out an underlying
synchronous backbone with a messaging system
• The buzz around C/S started in the late without losing required high-availability features.
1980s, but it was the turn of the century Availability and scalability are issues many users are
before C/S-based packaged apps’ revenue looking at in terms of dependability before going “big
exceeded monolithic packaged apps’ revenue bang” with SOA.
(including annual maintenance fees).
• In-house-developed C/S apps, based on tools As an aside, the existence of organizations such as
such as Powersoft and Visual Basic, OpenTravelAlliance, ACORD in the insurance
permeated business more quickly but may industry, the Open Financial Exchange in banking and
have never really replaced the base of in- finance, and others seems to drive services providers
house-developed monolithic apps. down new technology paths more quickly than
enterprises in the product supply chain.
There is no reason to assume a faster uptake of
SOA in making investment decisions, or to be Rakesh Kumar and Jun Zhang of the Standard &
disappointed by its adoption rate. Although we have Poor’s (S&P) division of McGraw-Hill spoke of S&P’s
been talking about SOA for years, the first SOA-based move to SOA, which is taking more of the big bang
packaged applications are just now beginning to ship. approach. That is, the pair started with a bus and laid
It will be a decade before they dominate application the SOA plan in all at once. Even then, acquisition of
market revenue flows. In addition to the technology many of the pieces is incremental.
challenges inherent in SOA (granularity of
decomposition, scale, security, and so forth), An interesting twist in the S&P presentation was
enterprises have to deal with their own application the company’s introduction of a new IT professional
ROI/retirement cycles and business issues—such as called an “integrator.” This function is different (lower
the timing of new services and products—that have level of the stack) than the business process analyst’s
nothing directly to do with IT. “integrator” role and provides staffers who have
“make SOA work” stamped on their foreheads.
Three SOA snapshots: Of the three companies Needless to say, such a new role required some top-
presenting at the Forum, there were some interesting management buy-in, always a key to rolling out new
points that might spell investment success or failure IT. The idea could be problematic because, if needed
for SOA early movers in the supplier community. in all firms, the function might be a market inhibitor.
But the idea does spell opportunity for the IT
Amtrak was probably the shortest distance down consulting community wherever a company does not
the tracks in terms of making the transition to SOA, want to increase headcount. A win-win for users and
but it is “en route.” In a presentation themed investors in services companies would occur if the
“Heading toward the Light” (hopefully not of a need is temporary, only an SOA implementation issue.
locomotive coming the other way in an Amtrak
tunnel), Web Architecture Director Thomas Krotchko The third company, ADP, has to be looked at two
spoke of how Amtrak’s need to connect into the ways: as both the human resources/payroll service
OpenTravelAlliance services, schema and standards provider it is well known as and as the application
efforts was a key driving factor. technology provider that it is less well known for. In

 
© Research 2.0 – May 31, 2007      Page ‐ 4
 
retrospect, ADP was delivering SaaS before the term to move to C/S in the early 1990s. To the extent
was invented five years ago (and ASP before that term SOA is being rolled out today, prior to SOA-
was invented 10 years ago). From both perspectives, based packaged applications being available in
ADP is depending on SOA in a big way. Bob quantity, adoption involves the use of SOA tools
Bongiorno, ADP senior vice president and chief and infrastructure. That means it involves
information officer of employer services, outlined how decomposing in-house-developed C/S
ADP, like Amtrak, used the portal approach to SOA applications, which are now as much as 10 years
(our term, not theirs) of decoupling the input sources old at the UI level. Based on this very small
from the backend systems. This lets ADP support its sample, concentrating on the UI seems to be a
classic basic payroll business service as well as a preferred method. One of these users went with
growing business process outsourcing practice, the big bang approach of laying in a bus first but
professional employer organizations (PEO) such as the bus is only initially supporting a discrete need
staffing companies, and embedding ADP application as opposed to the whole company.
technology into other applications such as Microsoft
Office accounting (part of the Office Online family) 2) In terms of decomposition, none of the users
without changing the core application. That might are really into anything too granular yet. That is
sound like vanilla 1990s screen scraping, but the SOA- true of the packaged application suppliers as well.
based approach involves rich user experiences and the Oracle announced in May that it is rewriting its
ability to move the processing platform around the net middleware and promised EDA/SOA/BPM
as needed without constantly rewriting APIs and other functionality in that rewrite should support more
connectors down to the lower levels of the stack. granularity in the Fusion generation of Oracle
applications. In SOA theory, there will one day
ADP will then begin to decompose the backend be—for example—a single universal “city” service
systems to achieve the kind of “true” services that handles address format for customer records
orientation described below. Our market analysis is in different countries (discriminating among state
based on the assumption that there will be thousands or province, zip or other postal code, and so forth
of such enterprise applications services next decade and “displaying” the result correctly for that
where today there are hundreds of application country), ties the related address to GPS
modules. Based on its progress to date, ADP is very coordinates to clarify which exact city is being
likely to be a leader in this decomposition/ referenced (correctly choosing between San Jose,
recomposition process California and San Jose, Costa Rica for example),
and even ties the city to various tax-calculation or
Users don’t have to start with decomposition of other geopolitical-related “services.” In theory,
existing modules but leading packaged application every application will use this “city” service (why
suppliers such as ADP are likely to. Users can start reinvent the wheel?) as appropriate. When the
from scratch the way they did with Powersoft and service gets updated because a tax changed or a
Visual Basic 10 to 15 years ago. That scenario will postal code moved, since all applications “call”
become less likely as someone builds a true enterprise that one service, what you change once, “runs”
applications services “catalog,” but many early everywhere. But the change will also cascade out
adopters will have no choice but to roll their own even to any other service that inherited any of its
while knowing that they are reinventing the wheel. characteristics. An “Address Line” service, for
example, that inherited the zip code algorithms
Combined with other user interviews we come would update. In reality however, most enterprises
away with three findings worth digging deeper into as are still trying to figure out who their customers
the SOA trend gains traction: are and to find some way to be sure they are
storing each customers’ name, address and phone
1) Two of the three users were approaching SOA record in one place. Very granular services such as
from the portal perspective rather than a big bang for each line in a user record are a ways off.
approach. That is true of SAP’s initial SOA
implementation of R/3 as well. It is a much more 3) There is a historically consistent role for
conservative but investment-protecting approach consultants. The three companies were using
then the way then-ERP-market-leader SSA tried consultants as well as their own staffs to
 
© Research 2.0 – May 31, 2007      Page ‐ 5
 
implement SOA so there is some hope yet for a NetWeaver respectively. Lastly we are clearly seeing
BPR reprise among the Accenture’s and E&Y’s of real potential for a Microsoft-centric vision of a
the world services architecture with improving .NET maturity
and functionality.
What it means to investors: If you combine the
historical pace of SOA adoption with what the users As SOA evolves it will change the dynamics of
said, the infrastructure players and consulting software in a way that looks very different than
companies are the first to enjoy growth from this traditional applications today. Hundreds or even
market. thousands of universal services will combine with
others that are customized to create a much more
• The UI or portal-based approach probably flexible, distributed set of easily accessible services that
favors BEA (BEAS - $12.42), which acquired enterprises will come to rely on. Given how early we
the leading portal vendor, Plumtree, in 2005. are in this game there is only realization in the major
Numerous point solution providers that can players now and plenty of room for some market
make an individual application or component share shifts and the emergence of a new category
SOA-enabled are also doing well in these leader.
situations. – Dennis Byron
• Those thinking about more of an
infrastructure first strategy, whether it’s an
enterprise service bus or something else, will ÇÇÇ
have a broad array of providers to choose
from. BEA plays in this space as well as do Story updates
public companies such as Progress (PRGS—
$31.61), Tibco (TIBX—$8.90), IONA MEMC (WFR—$57): The shares are up about 10%
(IONA—$5.11) and Software AG due to its since our note in April regarding our view that it is
recent acquisition of webMethods. more than a pure cyclical play on silicon supply. We
continue to believe this is a long-term growth story. It
Longer-term, just as C/S-based packaged apps was also just announced that WFR will be added to the
lagged C/S-based in-house development, it will be S&P 500.
time to invest in SOA on the applications side. SOA-
based packaged applications become a substantial AT&T (T—$40): Continued enthusiasm for a
opportunity. So it is very likely that only one real new renaissance of AT&T has driven the shares up 5% in
breakout success will emerge into the existing (highly the last month. Our view on the shares continues to
compacted) pack of application players. Looking at suggest a $45–47 range as more investors begrudgingly
examples from each of the last three decades, who is admit that the iPhone is a positive catalyst for the
the SAP (SAP—$47.33), PeopleSoft or Siebel of the company.
SOA era? 3Com (COMS—$4.50): We feel more lucky than
smart on 3Com these days. The shares have moved up
Some would say it’s Salesforce.com (CRM - 10% since our note last month. During this time we
$45.90), but it’s much too early to make that call. Each have received little if any new information supporting
functional area (customer automation in this case) the company’s recovery story—which, of course
tends to produce only one new category leader, and in doesn’t mean it won’t happen. However we are
the case of CRM, Siebel is already associated with that research types, so we are taking 3Com off our active
honor. Salesforce.com could just as easily turn out to story list for now.
be Baan. The company that figures out how to market – Kris Tuttle
hundreds or even thousands of universal services like
the two described above will be the long-term success.
Salesforce.com has started to touch this area with
AppExchange, but it has yet to be proven. It’s also
ÇÇÇ
clear that Oracle and SAP are not standing still as they
move toward the same goals with Fusion and

 
© Research 2.0 – May 31, 2007      Page ‐ 6
 
Adoption watch
Skype Usage Patterns - (08/07 - 05/07)
10.5
The Web 20 Average Peak

9.5
May has been a good, steady month for the Web 20

Concurrent Skype Users (M)


with the group up about 4%. Gains of 15% and 14% 8.5
by Apple (AAPL) and Amazon (AMZN), respectively,
easily offset the 10% drop in WebSense (WBSN) 7.5

driven by decreasing operating margins.


6.5

5.5

4.5

7
7

7
6
6
6

07

7
-0

-0
0

-0
-0

-0
-0

-0

-0
n-

b-

ay
ug

pr
ov
ct

ec
p

ar
Ja
Se

Fe
O

A
M

M
A

D
Date

Figure 2—Skype Usage Patterns

While it is important to note that Mother’s Day,


while celebrated in many countries across the world, is
only celebrated on May 13 in the U.S. and Canada, we
still would have expected increased volume across the
board. Further investigation found that many of the
users attempting to take advantage of this offer either
Figure 1—Web 20 MTD Performance couldn’t make calls, due to a lack of funds, or had
credits taken from their SkypeOut accounts. It looked
Skype like for each user satisfied with the promo, there was at
least one unsatisfied user. Overall, it looks like it was a
After an unexplained dip in both peak and average poorly planned, overly complex, or misunderstood
usage in April, Skype has returned to growth in May, promotion that many users had difficulty using and
yet not quite recovering to the peaks it reached in certainly caused some minor backlash in the Skype
March. On average, monthly growth of average and community.
peak user concurrency has hovered around 4% and
3.5% respectively since we started collecting data in Skype - Usage Statistics (May 2007)
August of 2006. May has shown growth of only 2% for 10
Average Peak
average users and 1.25% for concurrent users. 9.5
Concurrent Skype Users (M)

Additionally this month, on May 13 (which was 8.5

Mother’s day for all of you negligent sons and 8

daughters out there), Skype ran a promotion that 7.5


allowed free SkypeOut calling to any worldwide land- 7
based line from the U.S. and Canada. While we don’t 6.5
have direct access to the percentage of calls that were 6
made via SkypeOut, we anticipated an overall increase
5.5
in network activity and found there to be exactly no
1

statistically significant increase in either average or peak


-0

-0

-0

-0

-0

-1

-1

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usage. In fact, in looking at May 13 in Figure 3, it looks


20

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20

20

20

20

20

20

20

20

pretty much like any other normal Sunday during the


month. Figure 3 – Mother’s Day Effect?

 
© Research 2.0 – May 31, 2007      Page ‐ 7
 
Also this month, in an effort to further integrate the non-beta version this month, had a 16% increase over
three disparate eBay platforms (auctions, payments and last month, jumping from 14% to 16% of the overall
communications), Skype is now allowing its users to distribution pie. These gains came primarily at the
send money to others through Skype via their Paypal expense of openSUSE, which fell from 13% to 11%
accounts. We guess this makes sense in the face of its overall.
release of the SkypePrime beta a few months back,
their new global expertise marketplace, and we will Linux Distro Popularity - YTD 2007
definitely keep a close eye on the integration as it Mint
Damn Small
5%
Ubuntu

develops.
22%
Mandriva 6%
7%

Sabayon

Second Life 8%

The folks over at Linden Labs have made some MEPIS PCLinuxOS

interesting moves lately that may drive adoption of the


8% 16%
Debian
Fedora openSUSE
platform but cause headaches down the road. 8%
9% 11%

Following the open sourcing of their client software, it Ubuntu PCLinuxOS openSUSE Fedora Debian
MEPIS Sabayon Mandriva Mint Damn Small
has subsequently announced its intentions to release
the server software under the same unrestrictive GNU
General Public License. Figure 4—Linux Distributions by Popularity

This could be used both by individuals, who simply Dell’s continued commitment to Ubuntu Linux on the
want to develop and manage their own public virtual desktop and SUSE Linux on the server is certainly
worlds, as well as internally at enterprises looking for helping keep them among the leaders.
new and innovative ways to expand their collaboration
platforms without having to worry about the general ÇÇÇ
riff-raff floating around on the publicly hosted servers.
Currently, Linden Labs generates a majority of its
revenue from the sale of and “maintenance” of private
tracts of virtual land. Private, internal corporate
THE TECHNOLOGY MONTHLY
adoption could open up a host of new revenue
possibilities for Linden, with support contracts and Kris Tuttle, CEO
potential custom coding being the most self-evident. Pete Bishop, Senior Analyst
Dennis Byron, Senior Analyst
Nancy Hendryx, Chief Editor
Furthering its functionality, Second Life was
supposed to be releasing its voice capabilities from beta The Technology Monthly is published by
Research 2.0 12 times a year by Blue
testing to all users on the grid. While not disclosing any Caterpillar LLC, 1313 Washington Street,
technical details for the hold up, Linden Labs Boston MA 02118. USA Telephone:
617.381.4762.
announced that it would keep the voice service in beta
for at least a few more weeks and initiate a phased roll- Individual subscriptions by the month or
out across regions on the grid. Adding voice will make year are $32 and $256 respectively. Some
free content is available via email and our
the virtual world a much more natural place for blog. Please visit us online at
business to occur and potentially speed up the adoption www.research2zero.com.
for business users not yet comfortable with the texting It is a violation of federal copyright law to
that is currently the primary form of communication in reproduce or distribute any part of this
the game. publication to anyone by any means
without permission (often readily
provided.) Sponsorships come with
Linux distributions internal redistribution rights and in some
cases the right to distribute externally to
customers and prospects is available.
There was little movement in the buzz-rankings of the Copyright 2007, Blue Caterpillar LLC.
Top 10 Linux distros this month, with one notable
exception. PCLinuxOS, which released its first full,
 
© Research 2.0 – May 31, 2007      Page ‐ 8
 

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