Professional Documents
Culture Documents
ON
DRESSING CODES AND PERFORMANCE
OF
EMPLOYEES
Submitted to:
Mr. Abhay Anand Tiwari
IILM Institute for Higher Education, Gurgaon
Submitted by:
“THE PARALLELS” (Group ‘K’)
Section ‘I’
Deepshikha Dev
Janak Deora
Jnana Ranjan Pati
Neha Goyal
Sudeep Khokhar
Sumesh Yadav
Vijay Dahiya
CHAPTER PLAN
1.Introduction
Introduction
Most organizations have formals to be worn at work. But some of them have
Fridays and Saturdays as dress Down syndrome.
✔ Business Formals
✔ Business Casuals
The happier the employee the more productive that employee will be.
So, the dilemma arises, why is it that the management of such organizations
is introducing casual dress codes for its working force? Do dress codes have
any linkage with the performance of employees?
FOR MEN:
• Business Suits.
• Sport coats with dress-casual slacks.
• Shirt options:
o Long / short sleeved collared dress shirts with tie.
o During cooler times of the year (e.g. Winter) a sweater may also
be worn as long as a collared dress shirt and tie are worn
underneath.
• Hairstyles should be businesslike and neat. Facial hair must be neatly
trimmed, of reasonable length and clean.
FOR WOMEN:
• Business dress / coordinating pant suit.
• Coordinating jackets, with dress-casual skirts (preferred) / slacks.
• Dress blouse, with dress-casual skirts (preferred) / slacks.
• Shirt and blouse options:
o Long / short sleeved dress shirts / blouses.
o During cooler times of the year (e.g. Winter) a sweater may also
be worn in addition to the above.
• Hemlines should be conservative (not greater than four inches above
the knee); make-up, jewelry, hosiery, and accessories should be
appropriate and worn in moderation.
• Hairstyles should be businesslike and neat.
I. Males: Must wear full business suit with dress jacket, dress
slacks, collared dress shirt, tie, and dress shoes. Hair must
be neatly combed and not spotted colored
You want to make sure that your allowance of casual wear is not too broad
because it may cause confusion to the employee. This dress code policy
example is not one that can be used by all different companies. A more
conservative company might not allow casual wear, and may be stricter on
what can and cannot be worn. A more liberal company might not be so strict
as to what is worn on casual days or might allow a more casual everyday
dress policy.
As a supervisor or a CEO of a company, situations in dealing with then dress
code may arise. A situation like an employee who does not agree with the
dress code may continually violate it and cause problems in the workplace.
In dealing with this employee, the manager should not fire him or her, but
rather talk to the employee to see what he or she does not like. It would be
silly to lose an employee because he or she has a problem with the dress
code. A compromise in this situation should be able to clear all concerns
about the dress code. Another situation that may arise when a company
installs a new dress code policy is the violating employees and what should
be done to punish them. As an employer, one should not question the tastes
of their employee, and always talk to the employee in private because it
should not concern other people. A good way to deal with an employee who
is in violation of the dress code policy is to send them home, without pay, to
change. If an employee comes to work improperly dressed several times
over a relatively short time frame, consider documenting the behavior and
using an internal disciplinary system to deal with the policy violations.
When dealing with a dress code, the employer must keep in mind any legal
liability that they have. This pertains to discrimination of religion,
disability, and gender. If you have an employee whose religious beliefs
require they wear some kind of garment or apparel, you should do one of the
following:
1. Show business justification for your requirements.
2. Reasonably accommodate their religious beliefs.
3. Ask the employee to seek an exemption from wearing religious
garb while on duty.
When dealing with some type of disability, an employer must try to
reasonably accommodate an employee with a disability that makes it
impossible for them to conform to the dress code policy. If an employer has
a situation with gender discrimination, they need to look over their dress
code policy to make sure that none of the following are in it:
Dress codes are a rising part of business and will continue to grow as the
years go on. When implementing a dress code, you want to:
• Maintain good standing with employees
• Establish a good reputation with the public
• Allow for some casual wear (depending on the company’s view:
liberal vs. conservative)
• Establish a fair and upstanding policy on violations.
No Neanderthal-style single eyebrows are allowed, and you should shave any
loose hair on your forehead or the palms of your hands. All ear hair must be
shaved, and remove any "Admiral Zumwalt" style giant eyebrows. If you
must wear a toupee, have it custom fit and glued on securely and no Trump-
style comb-overs.
Here are some examples of inappropriate female grooming:
Prejudice still exists within
corporate about tattoos, and
there is a clear correlation
between income, education,
and the population who have
tattoos. It's no surprise that
tattoos are more popular
among the poor and
undereducated.
Let's take a closer look at specific dress codes for male and female
professionals.
• Suit – A suit means a SUIT; sport coats and slacks are not allowed. The
suit must be dark blue, gray or charcoal, (except for tropical
engagements) be “well tailored”, and have no loose threads, "pills" or
"nurdles".
• Blouse - A crisp white blouse is great, and you may have ruffles and
other decorations.
• Grooming - All hair must be neatly groomed. Females with facial hair
are required to shave before any on-site engagements. You should
always shave legs and exposed armpits.
For female tropical dress requirements, trousers are permitted, and pastel
and white colors are considered acceptable.
Male Professional Footwear Guidelines
You would be surprised how many people will judge you by the quality of
your shoes and how you maintain them. The shores are important, really
important. Did you know that you can legally be fired if your boss thinks that
you wear shabby shoes?
It has to be realized that once you walk into a private employer’s workplace,
your rights are limited.”
To prevent foot odor and increase the life of your shoes, many consultants
travel with two pairs and rotate them every day. Wing-tip shoes are allowed,
but not encouraged.
A pair of top-quality shoes is a good investment
because they can be resoled as needed and last for
decades. All professional shoes must be low cut lace-
up shoes with a fine leather grain capable of being
polished to a mirror finish.
However, it is not necessary to spend hundreds of
rupees on dress shoes. Standard military-style Oxford
shoes are both inexpensive and appropriate for a suit,
especially when polished to a fine shine. Corfam shoes
are not acceptable (plus they make your feet sweat).
Always carry a shoe care kit when traveling and make sure to touch-up your
shoes before going on-site with a client. The toes of the shoes should be
polished to a mirror finish, and you should be able to see your face in the
shine of an acceptable shoe shine.
To establish a great base shine, you can easily locate a shoe service at any
fine shoe store or military base. U.S. military bases (especially Marine bases)
have open-to-the public services where you can get your shoe mirrors
started. Once your base shine is complete, basic care will keep them looking
spectacular. Many consultants place their shoes in sealed bags to prevent
the hairline cracks that can occur in dry climates.
The recent fashion trend toward goofy square-
tipped shoes, pointy-toed roach killers, shoes
with thick soles and other non-traditional shoe
styles are never acceptable for a professional.
Also, despite the latest fashion trends in
Europe, medieval style shoes are really, really
stupid looking.
Optional Headwear
While hats have not been considered appropriate attire with a suit, in some
foreign societies the wearing of hats is both practical and fashionable.
Tips on Buying Fine Panama Hats
Panama hats also go
great in topical areas,
and a super-fine
Panama hat is a great
status symbol.
High quality Panama
straw hats are
appropriate with tropical
dress suits. They are
also utilitarian, adding
shade and retarding
sweat.
When choosing a hat, it is important to choose a hat style that is culturally
and/or religiously neutral; here are some examples of hat styles that are not
acceptable:
The news is full of Not everyone wants to Bowlers and derby hats
reports of anti-French
be cowboy. are distinctly British.
sentiments.
Cultural Dress Code
It is also not acceptable to wear any cultural or religious garments that may
offend a client. Organizations respect the religious beliefs of yours and the
clients, but their clients come first. When representing their organization, it
is unacceptable to wear any garments, icons or jewellery that may have
overt (or covert) religious, racial, cultural or national connotations that may
offend a client.
• Travel Shoe Kit - It is critical that you touch-up your dress shoes,
everyday. You should not use a brush (it fades the mirror-quality),
carry a t-shirt rag, black wax and a liquid black dauber for the soles.
• Loafers, boots, sneakers and sandals - Don't even think about it.
They call them loafers for a reason.
Because all casual clothing is not suitable for the office, these guidelines will
help one determine what is appropriate to wear to work. Clothing that works
well for the beach, yard work, dance clubs, exercise sessions, and sports
contests may not be appropriate for a professional appearance at work.
Clothing that reveals too much cleavage, your back, your chest, your feet,
your stomach or your underwear is not appropriate for a place of business,
even in a business casual setting.
Certain days can be declared dress down days, generally Fridays. On these
days, jeans and other more casual clothing, although never clothing
potentially offensive to others, are allowed.
No dress code can cover all contingencies so employees must exert a certain
amount of judgment in their choice of clothing to wear to work. If you
experience uncertainty about acceptable, professional business casual attire
for work, please ask your supervisor or your Human Resources staff.
Slacks, Pants, and Suit Pants
Slacks that are similar to Dockers and other makers of cotton or synthetic
material pants, wool pants, flannel pants, dressy caprice, and nice looking
dress synthetic pants are acceptable. Inappropriate slacks or pants include
jeans, sweatpants, exercise pants, Bermuda shorts, short shorts, shorts, bib
overalls, leggings, and any spandex or other form-fitting pants such as
people wear for biking.
Casual dresses and skirts, and skirts that are split at or below the knee are
acceptable. Dress and skirt length should be at a length at which you can sit
comfortably in public. Short, tight skirts that ride halfway up the thigh are
inappropriate for work. Mini-skirts, skirts, sun dresses, beach dresses, and
spaghetti-strap dresses are inappropriate for the office.
Casual shirts, dress shirts, sweaters, tops, golf-type shirts, and turtlenecks
are acceptable attire for work. Most suit jackets or sport jackets are also
acceptable attire for the office, if they violate none of the listed guidelines.
Inappropriate attire for work includes tank tops; midriff tops; shirts with
potentially offensive words, terms, logos, pictures, cartoons, or slogans;
halter-tops; tops with bare shoulders; sweatshirts, and t-shirts unless worn
under another blouse, shirt, jacket, or dress.
Hats are not appropriate in the office. Head Covers that are required for
religious purposes or to honor cultural tradition are allowed.
What caused the 24 percent jump? We could thank (or blame) the Internet
age. According to Ilene Amiel, author of Business Casual Made Easy, it's
generally agreed that casual days started on the U.S. West coast, where
computer companies allowed programmers to dress comfortably to
encourage creativity. Like the Internet, the casual trend spread. Many
companies are using casual dress policies to attract and retain employees,
especially the high-tech workers who expect to dress down. There are many
benefits to a casual dress code. In SHRM's 1996 benefit survey, HR
managers cited increased employee morale and productivity and the
opportunity to use casual dress as a recruitment and retention tool.
Though it's easy to see the benefit of dressing down, doing so is harder than
it looks. Much confusion exists about appropriate casual attire in the
workplace, and relaxing the dress code often makes employees' morning
routine harder. As one Training & Development staffer replied when she was
chided for wearing a skirt on a Casual Friday, "It takes too much time to find
something casual to wear."
Employees who aren't able to attend a seminar can get help from a copy of
Conselle's Professional Style Scale, which identifies and defines four levels of
dress in an attempt to ease casual confusion. Amiel's Business Casual Made
Easy and a book by Sherry Maysonave, Casual Power, categorize and define
levels of casual dress. But the best way to lessen employees' confusion is a
written policy that spells Out exactly what is and isn't appropriate. A chapter
in Amiel's book tells how to develop and manage a business casual policy, or
you can hire her to write the policy or coach managers how to write it.
Like it or not, casual dress is probably here to stay. Many employees now list
a casual dress code as a job requirement. Some people would, in this time of
dot.com mania, pick the casual dress option over stock options.
• Sweatshirts
• Spandex
• Shorts
• t-shirts with slogans
• bared midriffs, halter tops, tank tops
• Flip-flops.
The summer months often allow for more relaxed dress codes in offices and
for some employers defining a specific dress code may be difficult. Giving
employees the option to dress down at work allows for a more comfortable
work environment and saves employees time and money. Also, it has been
proven by successful companies such as Microsoft, that a casual dress code
and work environment can still provide optimum results for a company.
Many argue that a professional dress code will create increased productivity
but that is not always the case.
Business casual can often times be difficult to strictly define, and when
guidelines are not implemented some issues may develop in the workplace.
Generally speaking, business casual refers to dressing professionally, yet
allowing for a relaxed, neat and comfortable appearance. Common sense
should allow employees to assume shorts, low-cut shirts, halter or tube tops,
ratty jeans and T-shirts to be saved for a picnic or day at the beach.
However, it is the employer’s responsibility to provide a dress code to
prevent any inappropriate attire in the workplace.
Even some of the most formal workplaces now institute a "casual Friday"
policy for the hot, summer months. Just how casual one can dress does of
course depend on the company you are working for. Jeans, sneakers and flip
flops are becoming more widely accepted in the tech savvy, internet age of
companies, where face to face interaction with clients is rare. However, this
attire is seen as inappropriate even for casual attire in a more formal
corporate setting.
• "A more professional look will boost confidence and does create an
atmosphere of respect. No jeans!"
• "My company allows casual dress (jeans) every day unless we have
meetings. Morale and productivity are high, and the casual dress is an
important part of our fun yet professional atmosphere."
• "Look good, feel good, do good work."
• "For those who need to think and write (you should know this), being
comfortable makes a big difference. Dress codes detract from
productivity.
• "Dress for the position you aspire to."
• "My office has a casual dress code policy. I think people, including
myself, get more done when dressed comfortably as opposed to
wearing high heels, nylons and a dress."
• "I worked in an office with an informal dress code five days a week and
the work ethic and atmosphere was terrible."
• "The more relaxed I am the more productive I am."
• "Take a look at the style of dress in a fast-food restaurant. If the people
have their shirts untucked, you can take it to the bank that the floors
are unwept and the tables need to be cleaned off. The same rule
applies to the business world. I had the pleasure/misfortune of working
for a few firms during the tech boom of the late 1990s early 2000s.
The places that had dress codes are still in business and the ones that
did not went by the wayside. Maybe it's just a coincidence."
• "Professional attire promotes a professional demeanor."
• "Some people just don't know how to dress."
• "Even a turkey can look good at the dinner table and still taste bad.
Dress codes do not make the person a bad or good employee. A
person with great qualities can perform well in either casual or formal
wear. A positive work environment goes much further than any dress
code."
• "Please look to hotels for the model. Their sales, catering and
operations staff must strictly adhere to wearing business suits, which is
rarely seen in office environments. They are by far are the most
productive sales- and service-driven work force."
• "Employee performance is solely based upon his or her competence."
• "A dress code implies a sense of discipline. Discipline is a basis of
productivity."
• "Professional organizations are represented by those who dress
professionally. I have no problem with business casual if everyone
maintains high standards. But I find that our firm's 'business casual'
standard is abused. When did flip-flops (for men or women) become
acceptable as office dress shoes? I don't care how much they cost --
they're not suitable."
• "If you hire the right people, they would behave the same way no
matter what they are wearing."
• "Yes. Because some people lack taste."
• "Generally speaking, the more comfortable you are, the more
productive you can be."
• "Dress like a slob, work like slob. Dress like a professional, work like a
professional."
• "If you need to dress up to act professionally, there is something wrong
with you."
• "Depends on the type of work. Employees who are not in a sales or in
the physical presence of customers do better with a more casual attire.
Those who are in sales or sales related jobs do better with a dress
code."
• "Dressing casually often contributes to a casual state of mind and may
cause lowered productivity, a change in speech content and patterns,
and a lack of self-esteem among workers. Corporations have found this
out, and that's why business casual is becoming less accepted."
• "Makes no difference in performance and productivity, but professional
image is quite another story, especially when having contact with
customers. Generally, 'business casual' has been taken advantage of
as employees become progressively sloppy."
• "There's a difference between professional image and performance.
Depending on who is making the perception, dressing down can affect
image, but I think firm culture has a much greater effect on
productivity than clothing."
• "A dress code helps to establish boundaries -- something we've all
been searching for since childhood. Further, it presents the opportunity
to instill pride in the workplace -- especially if the dress code is
followed up with a keeping the office clean and tidy. This in the long-
run contributes to a more efficient and happier place in which to work."
• "Our office has casual dress on Mondays and Fridays, and it seems as
though employees spend more time chatting together about sports,
leisure activities, etc., on these days. Whenever a customer visit
occurs on these days, we always request that folks dress business
attire."
• "I have found that those who are sloppy in dress tend to be sloppy in
their work. I don't necessarily think a suit and tie are required, but a
casual dress code is warranted. Don't get me wrong -- those yuppies
who think every piece of clothing must have a designer's label on it
usually produce work this is less than desirable."
• "How you look reflects the company you represent and it also helps
you demonstrate a certain attitude about how you approach your work.
An excessive degree of casualness does not help you stay in the work
mode. People judge you by your outward appearance -- and perception
is reality."
• "The attire of employees in law, banking, health care, accounting,
investment banking and brokerage as well as other professional
service firms should wear traditional business attire. With business-
casual attire, I think we lose some of the seriousness about what we
do."
• "Some kind of dress code should be implied, if not stated, so that
people pay attention to the fact that they are at work -- not play or
casual events."
• "My company is very casual -- the CEO comes in wearing shorts all
summer. The relaxed environment makes us happier and more
productive as we are comfortable during the work day. Not to mention
it makes things like exercising or walking somewhere for lunch easier
because we are not wearing heels and nylons."
The negative effects of requiring formal attire have also been addressed in
dress code policy literature (Egodigwe, 2003; Lin, 2003; Sikes, 2002; Lee,
1998). Such negativity includes: employees may be viewed as being “too
superior” by clients or others; suits may have negative connotations
associated with them by customers; suits are expensive to purchase; may be
inappropriate in some business settings when dealing with customers; ties,
panty hose, and other professional attire may be uncomfortable to wear for
the entire work day; and wearing a suit may not be necessary for company
to be successful.
For back end people the strictness in the dress code does not exist but it is
desirable and often graded higher is a person follows the formal dress codes.
The study conducted in various organization depicts that the relaxed and
casual environment at work place does not yield benefit to the organization
contrary to that the relaxed dress and casuals lead to non-professional work
environment and efficiency went down when formals are replaced by the
casuals outfit in office.
It is also true that in organization where once a week the informal are
allowed the efficiency and professional attitude toward work is low when
majority of staff is in Casual.
From such study one can definitely feel that Attitude is very important
indicator and Formal dress integrate Formal and professionalism into the
behavior of each individual.
• Discipline
• Value the organization
• Feeling of part of a professional entity
• Incorporate Team spirit
• Incorporate organizational spirit
SUMMARY
Contrary to the belief held by some, the end of casual dress codes has not
come. Some people said their employers have made the dress code less
casual than it was previously, but many more said it has become more
casual.
Most people are happy with the current dress code at their places of work.
Among those who are not, more people want to see things become more
casual than want to see it become more formal. This finding is strongest
among those who say they must wear formal business attire to work.
Once it is determined if formal or casual attire is most appropriate for the
organizational culture, a knowledge of the legal issues pertaining to dress
codes will assist in the prevention of dress code related lawsuits and legal
questions relating to discrimination and sexual harassment. A thorough
evaluation of the dos and don’ts of dress code policies should provide
direction for the overall policy statement itself. In addition, the establishment
of precise statements in the policy specifying the dos and don’ts will prevent
misinterpretations of attire deemed appropriate or inappropriate. Ultimately,
the outcome will be the creation of a comprehensive dress code ready for
implementation.
1) Strongly agree
2) Somewhat Agree
4) Somewhat Disagree
5) Strongly disagree
order i.e.
Then we count the total vote in each dimension and multiplied with the scale
value.
E.g. LOOK INTO SHEET2 OF BOOK1 i.e. attitude statements and responses
of IBM-Daksh employees. Now let us analyze the counting for question no. 2
have,
STRONGLY AGREE = 7
SOMEWHAT AGREE = 5
SOMEWHAT DISAGREE = 6
STRONGLY DISAGREE = 4
their dimensions:
ANOVA TEST
Ho : there is significant relation between dressing codes, employee behavior
and working environment in an Organization
= (1995)2 /100
= 3980025/100
= 39800.25
Somewhat agree be x2
Somewhat disagree be x4
Strongly disagree be x5
= 63844 - 39800.25
= 24043.75
= 51149.66 -39800.25
= 11349.41
= 24043.75 – 11349.41
= 12694.34
ANNOVA TABLE
α is assumed as 0.05
1. The first and biggest limitation is that the sample size or the people
that we have used could never be enough as it could never represent
the full population. Because, the people who are very computer savvy
would always support this kind of concept. Secondly, new or younger
generation is much more supportive for these concepts. So, biasness
could easily creep in.
2. It is difficult to use methods like anova test, chi test etc on this project
because first of all these test are difficult to implement as they are
purely numerical in nature. Secondly, it is not easy to convert
theoretical questions into numerical questions.
RECOMMENDATIONS
Dress codes do not have to be a way for employers to control the
problems with the dress code not the ones who have a problem complying
with them. The use of casual wear is popular among employees, but should
not get out of hand if employees come to work properly dressed. Always
remember that the employer has the final say with the dress code as long as
it does not violate any of the employees’ rights. But always make sure that
you keep your employees happy because a happy employee works better
or inappropriate.
code policy.
Such abstract terms are no longer confusing and open to interpretation after
a specific and concise dress code policy has been created. Truly, establishing
and implementing a dress code in today’s family business workplace can be
a daunting task for small as well as larger organizations. A review of the
history of business dress, trends for dress codes in organizations, and the
pros and cons of requiring formal versus casual attire at work will assist in
guiding family business leaders to create dress code policies appropriate for
their specific workplaces.
Therefore we can say that there is no specific conclusion to the project but it
can be said that dress codes have their affect on the working environment of
an organization and the behaviour of an employee. Formal dress code
reflects discipline; confidence and alertness in itself whereas casual attire
gives a feel of comfort and to some people smartness too…
BIBLIOGRAPHY
Book, Business Casual Made Easy, ILENE AMIEL
Casual dress code. (2003, March). The Business Research Lab. Retrieved
from
www.busrellab.com/policies/goodpol2.htm.
Egodigwe, L. (2003, March). Here comes the suit. Black Enterprise, 33(8), 59.
Klein, K. E. (2001, January 9). Dressed for excess. Business Week Online.
Retrieved from
www.businessweek.com/smallbiz/content/jan2001/ sb2001019_696.htm.
Lin, A. (2003, February 10). Casual dress is history at NY firm. New York Law
Journal. Retrieved from http://www.nylawyer.com/news/03/02/021003a.html.
No federal ‘dress code’ law. (2003). Retrieved from
http://www.hrnext.com/Article.cfm.
Sikes, D. P. (2002). The ins and outs of business casual. Retrieved from
http://fashionforrealwomen.com/articles/businesscasual.htm.