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Ian D.

Monroe
(407) 625-6942 l 1135 W. Lunt Ave. #301, Chicago, IL 60626
ian@ianmonroe.com l http://www.ianmonroe.com

Pro f es s i o n a l E x p e r i e n ce

Orlando Weekly Orlando, Florida


Web Editor/I.T. Manager 12/2001 - 12/2008
Maintained all online content for www.orlandoweekly.com, a newspaper website serving one of the
top twenty media markets in the United States. Nominated for “Best Weekly Newspaper-Affiliated
Web Site” Eppy award from Editor & Publisher magazine in 2006 and 2007. Duties included pro-
cessing and posting articles, reviews, images, and related materials, developing new content and
website functionality, and database and web programming with MSSQL, IIS and VBScript. Man-
aged online advertising systems. Helped to increase website revenues by more than 800% over three
years. Simultaneously, provided all technical support services for the business network. Supported
file, email, web, and database servers, both Win32 and Mac clients, printers, and associated software.
Authored editorial content such as cover stories, music reviews, interviews, and columns. Supervised
interns, managed large projects.
University of Central Florida College of Education Orlando, Florida
System Administrator 9/1999 - 12/2001
Supported 250+ node network for faculty and staff of the College of Education, including support for Web Programming:
workstations and servers. Taught classes for university faculty on technology and new media. Evalu- • HTML/CSS
ated and recommended hardware and software for purchase. Assisted in the development of content • ASP
such as web pages, presentations, and digital video. Helped design a technical support operation • VBScript
including phone support, asset tracking and auditing, and break/fix work • PHP
• Java
University of Central Florida Computer Store Orlando, Florida • Actionscript 3/Flash
Computer Repair Technician 6/1997 - 9/1999 • MS-SQL

Hardware and software support for a large networked environment. Supported Windows 3.1, 95, 98, Multimedia Authoring:
and NT workstations and servers. Relational database programming using Microsoft Access 97. • Digital audio and
video creation
Orlando Computer Exchange Orlando, Florida
• Sony Vegas
Computer Repair Technician 9/1996 - 6/1997
• Ableton Live
Repair and support for hardware and software issues in a retail environment. Retail sales of new and • Audacity
used PC hardware. Built clones to order for retail sales. Supported DOS/Win 3.x, and Windows 95. • Flash CS4
• Photoshop CS4
E d uca t i o n • InDesign CS4

Northwestern University - Medill School of Journalism Chicago, Il Published In:


Master of Science in Journalism 12/2009 • Orlando Weekly
Specialization in interactive storytelling. Training included beat reporting, health and science report- • h+ Magazine
ing, arts reporting, as well as multimedia production, including audio and video for the web. • Chicago Journal
• WindyCitizen.com
University of Central Florida Orlando, Florida • Medill Reports
Bachelor of Science in Liberal Studies - C.I.T 12/2001
Liberal Studies degree with a minor in Computer Information Technology, and a specialization in Selected Web Clients:
art. • Orlando Weekly
• San Antonio Current
Ad d i t i o n a l S k i l l s a n d E x p e r i e n ce • Baltimore City Paper
• Detroit Metro Times
• Provided expert technical support and web 2003, Vista; Mac OS 8.x, 9.x, 10.x; Debian • Uniquebeers.com
development services on a freelance basis to Linux • Meridian Teleradiology
small businesses and individuals since 1996. • Hardware: Extensive experience with PC
• Experience with search engine optimiza- hardware/troubleshooting, Mac hardware/
tion, online advertising, A/B testing, content troubleshooting, Network hardware/trouble-
Online Presence:
• www.ianmonroe.com
management and social media platforms. shooting including Cisco routers and switch-
• facebook.com/imonroe
• Microsoft Certified Professional es
• twitter.com/ian_monroe
• A+ certification in DOS/Windows • Personnel and project management experi-
• Platforms: Windows 3.x, 9x, NT, 2000, XP, ence

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