2

BOOK BEFORE 2 OCTOBER 2009

Two-day conference AND SAVE £249
2-3 December 2009, London

Managing Partner events presents the

6th Annual Risk Management

for Law Firms
Defend your firm in a changing regulatory and economic landscape

A two-day conference designed

to help you:
Find out how the Smedley and Hunt reviews will change rity Chris K
A utho e nny
the face of regulation of City and corporate law firms ion ,C
u lat hie
Understand the risks and regulatory issues g f
presented by Multi-Disciplinary Partnerships Re Ex
s

ec
r

(MDPs) and Alternative Business Structures (ABS)

ito

u
lic

tiv
Discover how swine flu has altered business
So

e,
continuity thinking

L eg
ve,
cuti

Defend your lawyers against recessionary

al S
claims
d, Chief Exe

ervice
Benefit from the hard lessons learned
from risk managing during the

s Board
recession
w n se n

Develop a recession exit strategy to

minimise strategic risk
y To

Find out what you need to know

about the Corruption Bill and how
on

to defend your firm against fraud

nt A

Get up to date on data protection

and information security policy

Conduct an effective internal file audit

y
iet
Discover how technology can help you Bo Soc
minimise risk bH w
eslett , La
, President

Lead Sponsor: This prestigious agenda also features two optional

lunchtime special interest groups tackling:

• Changes to the Code of Conduct

• Conflicts and confidentiality

This brochure is printed using Forest Stewardship Council Accredited paper.

Corporate Sponsor:
Researched by: Gold Sponsor:
5 easy ways to register
tel: 020 7549 2500 e-mail: events@ark-group.com

fax: 020 7324 2373 web: www.ark-group.com

or see back page for mailing details
 DAY ONE: Wednesday, 2 December 2009
09:00 Registration and refreshments
09:30 CHAIR’S OPENING REMARKS
Frank Maher, Partner, Legal Risk LLP
REGULATORY UPDATES
09:40 KEYNOTE SPEECH: Discussing the future strategic direction of
regulation of the legal sector
» Regulatory implications of the Legal Services Act 2007
» Presenting an update on Legal Services Board’s views on the
regulatory framework for alternative business structures
» Opportunities and challenges ahead
» Communicating a timescale for change
Chris Kenny, Chief Executive, Legal Services Board
10:10 KEYNOTE SPEECH: Adapting the regulatory model for large
commercial firms
» Anticipating the future shape of City and corporate law firm
regulation
» Presenting an update on the Lord Hunt report, following the Nick
Smedley report
» Determining the response of the legal profession to the Hunt and
Smedley reviews
Bob Heslett, President, The Law Society
10:40 KEYNOTE SPEECH: The real regulatory challenges
Antony Townsend, Chief Executive, Solicitors Regulation Authority
(SRA)
11:10 Morning coffee break
RISK MANAGEMENT SYSTEMS & TOOLS
11:40 Report preview: 2010 UK law firm risk survey
» Preliminary highlights from a survey of top 100 UK law firms
» Summarising respondent risk concerns and priorities
» Discussing firm risk management strategies
» Reviewing current and planned law firm compliance investments
and initiatives
John Sharkey, Director, Risk Management Practice, IntApp
12:10 Conducting an effective internal file audit
» Where to start: why are we doing this?
» How to start: what type of audit do we want/need?
» Who to start: can this really be done effectively internally?
» What to do next: what do we need to audit and how do we do it?
» How to finish: what happens to the results?
Annette Fritze-Shanks, Head of Professional Standards and
Compliance, Taylor Wessing LLP
12:40 Networking lunch break
13:25 OPTIONAL Code of Conduct Special Interest Group
The Code of Conduct was substantially changed in March 09 and not
all changes were administrative. This group will:
» look at some of the key changes
» discuss what these changes mean for your firm
Sarah Mumford, Best Practice Partner, Bevan Brittan LLP
Please register for this group in advance as places will be
allocated on a first-come first-served basis
tel: 020 7549 2500 fax: 020 7324 2373
PANEL DISCUSSION
14:10 Discovering the most effective tools, technology and processes
for regulatory compliance
» To what extent are technology controls a “nice to have” versus a
“must have” in today’s environment?
» Implementing centralised information barriers to meet confidentiality
obligations mandated by clients, SRA, ISO and other drivers
» Addressing FSA requirements by automating insider list
management, tracking and reporting
» Discussing the pros and cons of internally developed-bespoke
software tools vs. package vendor applications
John Sharkey, Director, Risk Management Practice, IntApp
Nicole Bigby, Head of Risk, Berwin Leighton Paisner LLP
BUSINESS CONTINUITY UPDATE
14:40 Business continuity update: what has swine flu taught us?
» Did the forewarning of a pandemic help prepare organisations?
» Were business continuity plans suitable to cope with the impact
seen so far? Did existing business continuity plans work during the
swine flu pandemic?
» How were they adapted?
» Were organisations able to maintain 'normal' operations?
» How did people react and how did this affect planning and
operations?
» Lessons learned so far
» Considering the future and the benefits of the BSI standard for
business continuity
Russell Price, Chairman and Co-Founder, Continuity Forum
15:10 Afternoon coffee break
ANTI-MONEY LAUNDERING, FRAUD, CORRUPTION AND
HUMAN BEHAVIOUR
15:40 Anti money laundering training: meeting your obligations and
achieving an understanding of the risk
» Meeting your obligations
» Making people care
» Training in soft skills for legal dinosaurs
» Discovering the collateral benefits from training
» Helping employees to work with different international standards
across different jurisdictions
Nicola Boulton, Partner, Byrne and Partners
16:10 LEGISLATIVE UPDATE
What do you need to know about the Corruption Bill?
» Understanding the internal implications of the Corruption Bill for your
firm
» Advising your clients on the new legislation: guidance from the
Serious Fraud Office
» Defending the legal sector against an anticipated increase in fraud
Louise Delahunty, Partner, Simmons & Simmons
16:40 Human factors in risk management
» What is “human factors”?
» Why do humans interact inconsistently with policies and
procedures?
» Which factors are prevalent in law firms?
» How to design risk controls to counter the effects of the above
Paul Leary, Head of Group Risk, Bedell Group
17:10 Chairman's closing remarks
17:25 Close of day one and drinks reception sponsored by:
e-mail: ev
 DAY TWO: Thursday, 3 December 2009
09:00 Registration and refreshments
09:30 CHAIR’S OPENING REMARKS
Frank Maher, Partner, Legal Risk LLP
FUTURE RISKS
09:40 Scanning the horizon for the risks associated with multi-disciplinary
practices (MDPs) and alternative business structures (ABS)
» Regulation of the new entities: what do you need to know?
» Incorporating the work of non-lawyers into a legal risk framework
» Guarding against the conflicts that may arise between new owners,
investors and stakeholders and the entity’s clients
William Glassey, Partner, Insurance and Reinsurance Group, Mayer
Brown International LLP
10:10 Ensuring that you have the correct coverage for your professional
indemnity insurance
» What will be the availability of professional indemnity insurance for
the October 2010 renewals?
» What are insurers looking for from firms?
» Making sure that you have the correct level of cover and capacity:
balancing cover with cost
Colin Taylor, Director/Head of Risk Management, Prime Professions
Limited
10:40 Morning coffee break
RISK MANAGEMENT IN AND OUT OF A RECESSION
PART ONE
11:10 Unlocking resources and improving accuracy in documents and
trusted precedents
» Deploying technology to maximum benefit in document accuracy
» Discovering hidden cost-savings, increasing fee-earner billable time
and minimising risk
» Integrating research tools to automate business development
activities
Jonathan Brewer, Director, Practioner Solutions, LexisNexis
11:40 Taking on the right clients to ensure good financial performance
» Educating your lawyers not to take on work they can't do
» Refraining from taking on clients about whom partners have doubts
» Managing client relationships effectively to avoid credit risks
» Using engagement letters, estimates, liability caps and regular billing
» Preventing partner fraud
George Wilkinson, Risk Partner, Ashfords LLP
PANEL DEBATE
12:10 Lessons learned from risk managing through this recession
» What new risks (foreseen and unforeseen) have emerged as a result
of the recession?
» How has the recession changed the focus of law firm risk management?
» Did firms retain the right people, and enough people to do the
work?; did redeployment create risks?; has there been an increase
in employee claims?
» Managing quality through the recession: dealing with the aftermath
from the boom period, in terms of quality standards
Panel Chair: Mark Dunn, Market Manager, Risk and Compliance,
LexisNexis
Graham Browning, Head of HR Risk and Policy, Freshfields
Bruckhaus Deringer LLP
Emma Dowden, Director of Best Practice and Operations, Burges
Salmon LLP
Nicole Bigby, Head of Risk, Berwin Leighton Paisner LLP
12:50 Networking lunch break
vents@ark-group.com web: www.ark-group.com
13:35 OPTIONAL Conflicts special interest group
» Working with the SRA conflicts and confidentiality rules
» Topical conflicts and confidentiality issues
» The proposed amendments to the SRA conflicts and confidentiality rules
Peter Baldwin, Senior Risk Lawyer, Linklaters LLP
Please register for this group in advance as places will be
allocated on a first-come first-served basis
RISK MANAGEMENT IN AND OUT OF A RECESSION
PART TWO
14:20 Recession exit strategies: identifying the risks associated with
green shoots
» Getting your firm in a position to exit the recession successfully
» Looking at recruitment again, do we need so many solicitors?
» What will law firms look like in the future?
» Exploring part-time working and sabbaticals as possible options for
retaining contact with your talent when the good times return
» Reassessing the risks associated with the various different types of
law firm business model, now with hindsight experience
» What is the real risk going forward; the fallout from the recession or
the Legal Services Act?
» Who owns strategic risk in the firm going forward; who should?
John Verry, Director of Risk, TLT Solicitors
14:50 Recessionary claims: crunch time for lawyers?
» Will we see an increase in claims made against lawyers?; when can
we expect the increase to hit?
» Which market sectors do we expect the claims to come in from?
» What type of claims should we expect?
» How can firms defend themselves?
Andrew Horrocks, Partner, Barlow, Lyde & Gilbert LLP
15:20 Afternoon coffee break
DATA AND INFORMATION RISKS
15:50 Data protection for law firms: what risk managers need to know
» Understanding how changes to the Information Commissioner's role
affect data protection compliance in law firms
» Balancing data protection obligations with the need to keep records
» Dealing with data subject access request effectively
» Responding to client demands to demonstrate data protection policy
Peter Hall, Partner/Kirstin Whitfield, Associate, Wragge & Co
16:20 Taking a commercial perspective on quality standards and
information security
» Why do law firms need quality standards?
» Discussing quality standards including information security, business
continuity, environmental standards and LEXCEL
» Why should risk managers care about information security?
» Explaining the link between information security and the traditional
legal principle of confidentiality
Melanie Norbury, Head of Quality and Risk, Hempsons
16:50 CROSS-SECTOR INSIGHT SESSION
Sharing new guidance and best practice in risk management from
outside of the legal sector
» Summarising recent developments in risk management
» Solvency II and operational risk in insurance companies
» Risk management standards – BS31100 and ISO31000
» Explaining the benefits of Enterprise Risk Management (ERM)
» Risk management qualifications and training
Paul Hopkin, Director, Institute of Risk Management
17:20 Chairperson’s closing remarks and close of conference
 6th Annual Risk management
Two-day conference WAYS TO REGISTER
for Law Firms 2-3 December 2009, London 1. Fax: +44 (0)20 7324 2373
Defend your firm in a changing 2. Tel: +44 (0)20 7549 2500
Booking ref: 849-09
regulatory and economic landscape 3. E-mail: events@ark-group.com
DELEGATE DETAILS 4. Online: www.ark-group.com
5. Post to: Marketing Department,
Title {Mr, Ms, Mrs} First Name
The Ark Group, Paulton House,
8 Shepherdess Walk, London,
Family Name
N1 7LB, UK
Job Title
TO SAVE MONEY ON THIS
Department CONFERENCE
1. Book before 2 October 2009 to claim
Company Name your 20% early bird discount*
2. Book in groups, please call for a group
Address discount
Postcode 3. Take out a subscription to Managing
Partner magazine and receive a 10%
Town Country discount

Tel No Fax No Contact Paul Connelly on

+44 (0)20 7324 2309 or e-mail:
E-mail pconnelly@ark-group.com

Signature CAN’T MAKE THE EVENT?

Event media is available containing
I have read and understand the cancellation policy and agree with the terms and conditions
speakers’ slides and biographies in various
PLEASE PHOTOCOPY THIS FORM TO REGISTER FURTHER DELEGATES formats. Choose from:
Hard copy documentation (black &
DELEGATE FEES white) - £210+VAT/E241+VAT
Two-day conference: £1,245 + VAT / E1,432 + VAT CD-ROM (single-user license) -
£240+VAT/E276+VAT
20% discount when booked before 2 October 2009
CD-ROM (site license) - £710+VAT/
15% discount when booked before 16 October 2009 E817+VAT
10% discount when booked before 6 November 2009 Contact Paul Connelly on
+44 (0)20 7324 2309 or e-mail:
HOW TO PAY (please tick the relevant payment option) pconnelly@ark-group.com
CREDIT/DEBIT CARD

VENUE & ACCOMMODATION

Card Number:
Please let us know if you require assistance
with finding accomodation.
Expiry date: For more information please contact
Clare Ellner on +44 (0)20 7549 8679 or
Issue Number (for switch): Valid from: Amount:
e-mail: cellner@ark-group.com
CHEQUE
Please find enclosed a cheque for the amount
EXHIBITION & SPONSORSHIP
made payable to Ark Conferences Ltd OPPORTUNITIES
Are you interested in sponsoring or
PLEASE INVOICE ME Sterling Euro exhibiting at this event?
For more information please contact
Dipa Patel on +44 (0)20 7549 2554 or
BOOKING CONDITIONS e-mail: dipapatel@ark-group.com
1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recom-
mended. In the event of the booking not being accepted by Ark Group the total amount will be refunded.
2. Payment must be received in full prior to the course.
3. All speakers are correct at the time of printing, but are subject to variation without notice. TRAINING COURSES
4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges:
 Cancellations notified over 45 days prior to the event will not incur a cancellation fee Ark Group can provide bespoke training
 In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged courses on any of our events.
 For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and no refunds will be available
5. All bookings submitted by e-mail, fax, post, or over the telephone are subject to these booking conditions. For more information please contact
6. All cancellations must be received in writing. Joyce Harmon on +44 (0)20 7566 5792
7. Ark Group will not be held liable for circumstances beyond their control which lead to the cancellation or variation of the programme.
8. All bookings, whether UK or overseas will be charged UK VAT. or e-mail: jharmon@ark-group.com
9. The prices quoted in Euros are the correct conversion rate at the time of print.
10. *This offer cannot be used in conjunction with any other Ark Group promotion or offer.
11. Ark Group reserves the right to reject any booking at any time prior to the event, without explanation.

DATA PROTECTION
Your details will be added to the Ark Group database in order to process your booking and inform you of related Ark Group events and publications.
Ark Conferences Ltd would like to contact you with details of our products and services. If you do not wish to receive these please tick this box
Ark Conferences Ltd would like to share your information with other carefully selected organisations. Please tick if you do not wish to receive this information

PLEASE NOTE
Ark Group cannot be responsible for assisting potential delegates in obtaining visas to the country in which this event is being held. Delegates are responsible for
their own travel, and visa requirements.